SAP Best Practices Overview SAP Best Practices, SAP AG Agenda SAP Best Practices Overview Activation Approach Tools Success and Summary © SAP 2009 / SAP Best Practices Page 2 Introduction to SAP Best Practices SAP Best Practices are packages that provide preconfigured business processes and project accelerators to streamline customer implementations. Adjustments within project Adjustments within project Standard System Traditional project © SAP 2009 / SAP Best Practices Page 3 SAP Best Practices Standard System With SAP Best Practices What makes SAP Best Practices “Best”? SAP and partner experiences contribute to enhancing SAP Best Practices Over 35 years of experience, design, and input from companies of all sizes Over 36 SAP Partners contribute to direct development focused on efficiency and validity Over 40,000 implementations © SAP 2009 / SAP Best Practices Page 4 SAP Best Practices are used for a variety of projects Microvertical SAP Business All-in-One SAP Best Practices packages provide a solid foundation for rapid development of microvertical solutions Prototype / Proof of concept Quickly preview and understand SAP applications and processes Reference System Quickly set up and accelerate blueprinting and solution scope definition Starting Point Meet an average of 30% to 80% of midsize company requirements Add additional requirements as needed throughout the project Subsidiary Rollout Accelerate rollout of SAP to subsidiaries in different regions or industries © SAP 2009 / SAP Best Practices Page 5 SAP Best Practices – enabling small & midsize enterprises as a key element of SAP Business All-in-One Industry Solutions Partners Single Business Application Complete, Adaptable Configurable and Extensible covering small business fundamentals on-demand business solution on-premise business solution with deep industry best practices Accelerated by SAP Best Practices © SAP 2009 / SAP Best Practices Page 6 Current Global SAP Best Practices Portfolio Expanded versions to meet your industry and geographic needs Industries Cross Industries Automotive Chemicals Consumer Products Discrete Manufacturing Engineering, Construction & Operations Fabricated Metals High Tech Industrial Machinery & Components Logistic Service Providers Media Mining Pharmaceuticals Primary Steel Professional Services Public Sector Retail Wholesale Distribution Utilities … And more Baseline Package CRM Business Intelligence Supply Chain Management Enterprise Portals Human Capital Management Global Risk and Compliance Corporate Performance Management International Accounting Standards … And more Components Country Baseline Versions SAP ERP SAP NetWeaver SAP CRM SAP GRC Access Control SAP GRC GTS SAP NetWeaver Business Intelligence SAP Supply Chain Management SAP NetWeaver Portal … And more For an updated list of packages, go to: http://service.sap.com/bestpractices Release Planning © SAP 2009 / SAP Best Practices Page 7 Argentina Australia Austria Belgium Brazil Canada Chile China Colombia Croatia Czech Rep. GCC countries Denmark Finland France Germany Greece Hong Kong Hungary India Italy Japan Korea Malaysia Mexico The Netherlands New Zealand Norway Peru Philippines Poland Portugal Romania Russia Serbia & Mn. Singapore Slovak Republic Slovenia South Africa Spain Sweden Switzerland Thailand Turkey U.K. United States Venezuela … And more What’s Included: SAP Best Practices deliver documentation and preconfiguration Complete documentation and preconfiguration are included in every SAP Best Practices package Contents include: Documentation Preconfiguration Scenario overviews Business process documentation Quick Guide for prerequisites and guided activation of settings Configuration Guide Training material Preconfiguration settings Sample master data Configuration documentation Automation tools Print forms User roles to leverage new SAP NetWeaver Business client Documentation Download Business documentation, technical documentation, documentation templates, and conversion forms Technical Download Configuration settings Automation tools Refined Print Forms and Reports … provided in an SAP Add-On Note: © SAP 2009 / SAP Best Practices Page 8 Some SAP Best Practices are delivered as a documentation dowload only, refer to the Quick Guide document for more details Agenda SAP Best Practices Overview Activation Approach Tools Success and Summary © SAP 2009 / SAP Best Practices Page 9 Using SAP Best Practices involves five basic steps 1. Review & Download 2. Install Review SAP Best Practices documentation and scenario scope to select the appropriate deployment scenarios on the SAP Help Portal, then download your selected package Install SAP applications and required notes 3. Activate Upload and activate the preconfigured scenarios or manually configure system, then review or test the scenarios using the Business Process Documentation 4. Refine Identify and add other requirements on top of SAP Best Practices preconfigured scenarios 5. Adapt & Enhance © SAP 2009 / SAP Best Practices Page 10 Adapt and enhance the system to meet customer or microvertical requirements Turn SAP Best Practices into a Live System SAP Best Practices Add-On ■ Identify required scope ■ Pick and choose scenarios Install all scenarios Install selected scenarios ■ Train the project team Prototype ■ Understand the business flow DEV QAS PROD © SAP 2009 / SAP Best Practices Page 11 SAP Best Practices are the foundation for the entire duration of your implementation project Agenda SAP Best Practices Overview Activation Approach Tools Success and Summary © SAP 2009 / SAP Best Practices Page 12 IMPLEMENT - Solution Builder Simplified path to activate SAP Best Practices SCOPE Graphical scenario selection Standard scope templates delivered by SAP Best Practices Easy enhancements with further templates © SAP 2009 / SAP Best Practices Page 13 ADAPT Graphical adaptation of enterprise structure Personalization of master data ACTIVATE Automated installation of selected scenarios with personalized data Improved performance and usability Solution Builder Components + basic functionality Solution Builder Solution Builder Manages different solution or package scopes Graphical scoping engine Organizational structure composer and personalization Application area editor + assignment Implementation Assistant Manages and monitors implementation of a solution/package (scenario based), access to logs Building block assignment, maintenance of information on scenario level/scenario edit view (e.g. pricing parameters) Building Block Builder © SAP 2009 / SAP Best Practices Page 14 Creation of building blocks Insertion of different task types for implementation activities Maintenance of installation data Agenda SAP Best Practices Overview Activation Approach Tools Success and Summary © SAP 2009 / SAP Best Practices Page 15 PT Nippon Indosari selects SAP Best Practices Based Package QUICK FACTS PT Nippon Indosari Corpindo Location: Bekasi, Indonesia Industry: CPG Products and Services: Baked Goods Employees: 760 Web Site: www.sariroti.com SAP Solutions and Services: SAP Business All in One®, SAP Best Practices Partner: Metrodata e-Bisnis Challenges and Opportunities Why SAP Business Process integration and efficiency Management reporting Database centralized Objectives “The benefits in terms of lowering costs, increasing revenues and IT strategy we reap from SAP will be significant and bring Nippon Indosari to a new level of success” Alex Honki Project Manager PT Nippon Indosari Corp. © SAP 2009 / SAP Best Practices Page 16 Streamline business processes and increase productivity Make the business more transparent Develop a system that can scale with the company Implementation Highlights Implementation was completed in 20 weeks Strong references with similar projects and SAP’s reputation in the consumer goods industry SAP offers the rich functionality that can address the full range of business processes Benefits Pre-configured solution made the implementation faster Full integration of supply chain and use of a full range of logical and analytical capabilities Information is accurate, reliable and available in real-time Enabled more analytics for decision making WEG China selects SAP Best Practices Based Package QUICK FACTS WEG China Location: Nantong, China Industry: IM&C Products and Services: Motors Employees: 600 Web Site: www.weg.net SAP Solutions and Services: SAP ERP®, SAP Best Practices Partner: hartung:consult Challenges and Opportunities Why SAP Users were not using any ERP solution prior to SAP Very short implementation period Objectives Rapid SAP Implementation Provide all business departments with an integrated application Use best industry practices Benefits “We would never have expected that it is possible to implement a full scale SAP solution in such a short time.” Implementation Highlights Fernando Lima Project Manager WEG Nantong © SAP 2009 / SAP Best Practices Page 17 Market expertise Availability of a SAP Best Practice package Company’s headquarter is implementing SAP Implementation completed in 3 months The SAP Best Practices package enabled the customer to have a prototype within a very short time. Only minor modifications were necessary to complete the system configuration. Cereal Comércio selects SAP® Best Practices Based Package Challenges and Opportunities QUICK FACTS Cereal Comércio Location: Rio Verde-GO, Brazil Industry: Consumer products, Mill products Transparency of the business’ cash flow Financial controls and reporting Inventory control, production control and associated costs Products and Services: Soy and Derivates, Warehouse services Revenue: US$100 million Employees: 100 Objectives Web Site: www.grupocereal.com.br SAP® Solutions and Services: SAP® Business All-In-One, SAP Best Practices Partner: Inove Soluções Achieve operational excellence Improve operational efficiency Reduce cost and improve productivity Better reporting and analytics Implementation Highlights has proven to be the fastest way to address our business issues. The project challenge of going from ‘Zero‘ to Live in less than 8 weeks was completed by our Partner, Inove Soluções with excellent results.” Evaristo Jr. CEO Cereal Comerico © SAP 2009 / SAP Best Practices Page 18 Full implementation in less than 8 weeks Total initial cost below US$ 200K More than 90% SAP Best Practice Baseline Brasil used out of the box Proven, robust enterprise resource planning (ERP) Support to quickly deploy business operations and processes Benefits “The SAP Best Practices based solution Why SAP The implementation has provided Cereal Comercio with total control of purchasing, inventory, production, sales and finance SAP solution supports every stage of manufacturing and distribution processes from goods receipt through production, to the completion of the sales process. Cash flow – in addition to the standard cash flow feature in SAP, Cereal has developed “the inventory/cash flow”, a new way to asses the impact of goods movement in relation to the financial timeline. Mikro+Polo d.o.o. selects SAP® Best Practices Based Package QUICK FACTS Mikro+Polo d.o.o. Challenges and Opportunities Why SAP Lack of executive visibility Financial controls and reporting Accessibility of the right data at a given moment Location: Maribor, Slovenia Industry: Wholesale Products and Services: engineering, medicine and calibration laboratory products Revenue: €10.3 million Employees: 70 Web Site: www.mikro-polo.si SAP® Solutions and Services: SAP® Business All-In-One solution, SAP Best Practices package Partner: itelligence d.o.o. Implementation Highlights “We chose itelligence‘s itWholesale solution because we were determined to get an information system that will support and automate our business processes to the highest level possible. SAP was chosen based on that, due to the outstanding references and for being the system of choice of our most important customers and suppliers.” Marko Podgornik Managing director Mikro+Polo d.o.o. © SAP 2009 / SAP Best Practices Objectives Page 19 Improve operational efficiency Improve customer relationships Respond rapidly to changing business requirements Full scope implementation completed in 23 weeks Use of implementation tools Accelerated system and user documentation Expedited customer learning Reduced the number of consulting days required Industry specific best practices built-in Proven, robust enterprise resource planning (ERP) Ability to tailor the final solution to growing or changing business needs Support for localized/country specific business practices Benefits Centralized data management and reporting Fully-integrated business system Customer Success - Med-Health Companies Rapid deployment within 10 weeks using SAP Best Practices-based SAP Business All-in-One solution Selected industry best practices, that could scale to meet future needs Med-Health Companies, a leading medical products distributor, adopted SAP All-in-One solution implemented by Ki Solutions Med-Health, needed to ramp their systems with extensive functionality tailored for Pharmaceutical and Wholesale Distribution Management, to go-live with their web based distribution business for medical supplies © SAP 2009 / SAP Best Practices Page 20 Rapid deployment within 10 weeks with very limited staff to sustain operations SAP All-in-One solution based on SAP Best Practices with industry standard infrastructure helped establish credibility with customers and partners Customer Success - Polyglass Cost-effective deployment for midsize company using SAP Best Practices-based SAP Business All-in-One solution “Laying a foundation for future innovations that will follow” Andy Hastings, COO, USA POLYGLASS, a leading manufacturer of modified bitumen roofing, implemented SAP All-in-One partner solution EDGETM from Technology Solutions Company (TSC) Polyglass was looking to apply for ISO certification and was interested in a solution that would address the detailed documentation and business process procedure requirements. SAP All-in-One was the only solution that could deliver these requirements on time and within budget. © SAP 2009 / SAP Best Practices Page 21 Cost-effective deployment time-line met expectations Extensive documentation of business process and procedures to support ISO certification Worldwide studies have proven the value of SAP Best Practices Time Reduction (person hours) Implementation Acceleration: Average implementation time was 4.2 months for over 20 sample projects in US and Latin America in 2006. Reduce consulting and customer project resources by an average of 50%. 1045 ERP SCM, SRM 375 150 CRM/BI PLM IT 15 0 200 400 600 800 1000 1200 Reduce total implementation time by an average of 32%. Meeting customer needs: On average, deliver a 72% match to customer requirements1 “Without SAP Best Practices, the project would have been more complex. The overall project was speedier.”2 Cost Reduction ( in 1000 Euros) 3345 SCM, SRM 195 2250 ERP 436 65 CRM/BI 30 15 0 1Results of a 2006 - 2007 SAP survey among customers who incorporated SAP Best Practices in their implementation projects. 2A 2004 study of SAP Best Practices by Ludwigshafen University of Applied Sciences © SAP 2009 / SAP Best Practices Page 22 n = 51 Median Arithmetic Mean 400 PLM IT 1000 2000 3000 4000 SAP Best Practices Foundation for your success in the midmarket Packages Tailored to Meet Midmarket Needs Rapid Implementation and Reduced Costs Create or Extend Your Business Solutions Build a Working Prototype Improve Project Performance and Customer Understanding Sound foundation for preconfigured, ready-to-use business scenarios based on SAP’s deep industry experience Tools, content, and methodology to reduce costs compared to traditional approaches Prepackaged Business Expertise Reusable documentation and configuration which can be adapted to specific needs Use the fully documented implementation procedure including the automation and personalization tools as the basis to create your own SAP Business All-in-One solution Have a working, fully-documented prototype in only a few days right out of the box Use SAP Best Practices as an integrated tool for evaluation, training, and implementation © SAP 2009 / SAP Best Practices Page 23 Where to Find More Details SAP Public Website SAP Best Practices http://www.sap.com/bestpractices SAP Service Marketplace SAP Best Practices http://service.sap.com/bestpractices SAP Best Practices Solution Portfolio http://service.sap.com/~sapidb/011000358700003019992005E.xls SAP Best Practices Online Reference Systems http://service.sap.com/bp-demo SAP Help Portal (public) SAP Best Practices © SAP 2009 / SAP Best Practices Page 24 http://help.sap.com/bestpractices Thank you! SAP Best Practices SAP AG businessallinone@sap.com © SAP 2009 / SAP Best Practices Page 25