Detect Cancer Early Marketing Update Detect Cancer Early Programme Board 14 October 2011 Paula Macdermid, Senior Strategic Marketing Manager, SG Gail Lyall, Strategic Marketing Manager, SG What is SG Social marketing? • "Social marketing is the systematic application of marketing, alongside other concepts and techniques, to achieve specific behavioural goals, for a social good."* • So how do we bring this to life in SG…..? *French, Blair-Stevens, 2006 The role of SG Social Marketing • Our key objective is to deliver results that profit the people and economy of Scotland • Expertise across the marketing mix: advertising (TV, radio, print, outdoor), direct mail, digital, PR, field marketing, partnerships. Healthier Our social marketing communications focus on health improvement areas to seek to empower and enable people to make changes in their lives. In 2011/12, we will develop social marketing activity to: • • • • • • encourage people to reduce their alcohol consumption; increase awareness and uptake of stop smoking services through signposting to Smokeline; inform parents of children in the 7 to 11 year old age group about the recommended physical activity guidelines, and to motivate them to ensure their children are active enough for health; drive awareness of flu vaccination health benefits to at risk groups increase registrations from Scotland on the NHS Organ Donor register encourage understanding of the reasons why presenting early with symptoms is so important, and to raise greater awareness of the national cancer screening programmes. Who we are – Healthier team • Gillian Govan, Chief Marketing Officer • Paula Macdermid, Senior Strategic Marketing Manager • Gail Lyall, Strategic Marketing Manager • Cheryl Boocock, Strategic Marketing Manager Outline of campaign process • • • • • • • • • Review evidence and desk research Conduct attitudinal research Campaign development Media planned by mapping against audience Creative concept/theme is tested in research Concept is updated to reflect testing results Content reviewed by Policy / Comms Group Final approval then supplied to go live Evaluation for future application National vs. local activity • SG has national remit, however: • We plan local activity such as radio, outdoor, press and field marketing • We provide toolkits for NHS Boards to adapt artwork to reflect local services. • Additional local activity may be arranged by NHS Boards to complement national activity Detect Cancer Early – Setting the scene ‘A New Front in the Battle against Cancer. Over the last four years the SNP government has made real progress in cutting cancer waiting times. We will maintain that progress. However, too often in Scotland cancers are not detected early enough and late detection means poorer survival rates. We will therefore embark on a Detect Cancer Early Initiative with a target of increasing the number of cancers detected at the first stage of the disease by 25%. In the first instance, the Initiative will be directed at lung cancer, breast cancer and colorectal cancer. If successful the Detect Cancer Early Initiative could be saving more than 300 lives per annum by the end of the next parliament.’ SNP Manifesto, April 2011 Campaign objectives • Improve awareness of early cancer signs and symptoms • Encourage understanding of the reasons why presenting early with symptoms is so important • Overcome emotional barriers relating to early presentation • Raise greater awareness of the national cancer screening programmes. Who are we speaking to? • Specific by cancer, but deprivation is a key factor for cancer. • Mortality rates are 1.5 times higher in the most deprived areas of Scotland. • Breast cancer – C1C2DE women, 45 years & over • Lung cancer – C1C2DE both sexes (but recognising skew to female as increased incidence), 45 years & over • Colorectal cancer – C1C2DE both sexes, 50 years+ (but recognising lower screening uptake, positive result and more cancers at presentation amongst men • BME audience – recognise potential different approach may be required. To be explored further in research What else do we know? “It’s the illness with no name, isn’t it? You’ll never say such-and-such has cancer. It’s always “The big C” or “they’re ill”. Everyone knows what you mean by that. It’s something, particularly at my age, that I don’t really want to confront” (Male, 50-69). “Even if the doctors cure the cancer you’re not going to be able to do the things that you used to. Your body will never recover properly. I’ve read stories about people who have been “cured” but then live the rest of their lives indoors. It’s not really curing anything if that’s your standard of life” (Male, 50-69). We believe that the key barriers for the target audience presenting early include the following: 1. They have a fatalistic attitude e.g. they are so scared of cancer that they avoid action. This could be derived from their overall sense of well-being and inability to feel in control of their own health. 2. They lack accurate knowledge of key symptoms. 3. They do not report symptoms – seeking medical advice for bodily changes is the exception rather than the norm. 4. They do not take up the screening that is offered to them. 5. They are not regular attendees at their GP and are not informed of health risks. Where we are now? Desk research • Extensive gathering of both factual evidence and opinion to understand what the current situation is with regard to early detection of breast, bowel and lung cancers, screening. Qualitative research • In depth research with target audience and relevant stakeholders to identify key insights. Include use of NAEDI cancer typology work and testing of existing materials. Quantitative research • Research to validate and quantify these insights and to produce a segmentation for future campaign activity. Possible campaign themes • Three suggested approaches are to the right • But – these are suppositions. • The final approach selected may be a combination of the three or differ from that suggested in accordance with research results. • All dependent on research findings. 1. An overarching campaign to address ‘being in control’, motivation to seek early diagnosis and to increase empowerment about treatment of cancer and survivorship covering all three cancer types; 2. A symptom / early diagnosis approach split by each cancer type; 3. A screening only approach. Next steps • Review research at each stage to inform next one • Share with DCE Communications Group • Develop campaign early in New Year • Launch mid-February 2012 • Plan for 2012-13 depending on DCE programme Thank you and any questions?