Course Syllabus p. 7
Date
Topic
Sep - 4
Introduction to
Managing
Change
Sep – 9
A Positive
Approach to
Change:
Appreciative
Inquiry
*Seating
chart
determined
today –
pick your
seat!
Readings
Exercise
Module I: Introduction to Change
Whetten and Cameron, Leading Positive Change.
Ch. 10
A New-Economy Fish Story. Fast Company:
http://www.fastcompany.com/magazine/39/rftf.html
Heath and Heath, Switch: Don’t solve problems –
copy success:
http://www.fastcompany.com/magazine/142/switchhow-to-change-things-when-change-is-hard.html
Cooperrider, Appreciative Inquiry, Organization
Dynamics: http://www.davidcooperrider.com/wpcontent/uploads/2012/04/The-Concentration-Effectof-Strengths2.pdf
Assignment
Video
Due
Fish—building
energy
Two approaches to change
– have students interview
one another on best class
experience – describe a high
point in your educational
experience, when you felt
most successful, effective,
alive, when did it happen?
How did it unfold? What
were you feelings? What
about the results?
Celebrate
what is right
with the world
Module II: Process Skills of Change
Sep-11
High Performing
Teams
Caproni, Creating High Performing Teams,
Chapter 7
Team creation
Sep-16
A Consultant’s
Perspective on
Change
TBD
Guest Speaker: David
Parent and Deloitte
consultants
Sep-18
Building your
team
Berg et al. Turning around teamwork
Team Challenge
Team project and team
building assignment handed
out
Question: What does it take
to build a strong team?
Handout: Personal change
paper on ctools
Sep-23
Leading Teams:
Everest
Simulation (in
your team)
Everest simulation preparation module
Each individual will need a laptop for this class.
Please let me know if this
presents a problem for you.
Sep-25
Diagnosing
Organizations
Cummings & Worley, Chapter 5, Diagnosing
Organizations
Due: Team
Building
assignment
due (10 am
on ctools)
Case: Slade Plating
Questions:
(Part 1) Reflect on your
Everest team experience.
(Part 2) If you were brought in
as a consultant, what would
you want to do to make an
accurate diagnosis? With the
limited information available
to you, what is your
diagnosis? Why? What
recommendations would you
make to help this
organization?
Course Syllabus p. 8
Date
Sep-30
Topic
Self-awareness
Readings
Exercise
Assignment
Module III: Personal Change
http://www.teamtechnology.c
o.uk/myersbriggs.html
Oct-2
Personal
Empowerment
Zander & Zander, The Art of
Possibility, Chapter 4, Being
a contribution, Quinn &
Spreitzer, The Road to
Empowerment
Oct-7
Energy Management
Schwartz & McCarthy,
Manage your energy, not
your time.
Ideal organizational
exercise
Leveraging Strengths
Oct-14
Oct-16
No Class – Fall Break
Job Crafting
http://newsle.com/article/0/81
081237/
Due: Learning Team Assignment 1
(10 am on ctools)
Assessment: Complete the Spreitzer
and Quinn empowerment assessment.
If you don’t have a job at the moment,
think about the questions in regard to
an organization that you are actively
involved in or to your role as a student
Assessment: For at least two days,
complete the energy audit. Bring your
energy audit for both days to class for
discussion and to be turned in.
Due: Personal change paper (10 am
on ctools)—be prepared to discuss
in class
Zander and Zander, Giving
an A.
Spreitzer, Leading to grow
and growing to lead
Berg, Dutton, &
Wrzesniewski, What is job
crafting and why does it
matter?
http://www.bus.umich.edu/po
sitive/pos-teaching-andlearning/job_craftingtheory_to_practiceaug_08.pdf
Due
Assessment: Complete the MyersBriggs Type Indicator on the web before
class and bring your scores to class:
http://www.humanmetrics.com/cgiwin/JTypes2.asp
Dead Poet’s
Society Clip
http://www.nytimes.com/2
013/02/10/opinion/sunday/
relax-youll-be-moreproductive.html?pagewant
ed=1&_r=1&hp
Oct-9
Video
Job crafting
Please complete part #1
(Gauging your current
job design) – instead of
a job, think of the tasks
that involve different
aspects of your life as a
student
Course Syllabus p. 9
Date
Topic
Oct-21
Doing the Right Thing:
Change That Matters
Oct-23
Oct-28
Creating a Vision for
Change
Resistance to Change
Oct-30
Guest Speaker:
Kendra Quinlan
(Accenture)
Creativity as Change
Nov-4
Nov-6
Getting Buy-In from
Employees
Case: Sabena Belgian
World Airlines:
Weytjen’s first
assignment, A
delegation of chefs,
and A critical incident
Learning During the
Change Process
Readings
Module IV: Leading Change
Meyerson, Practical radicals
http://www.fastcompany.com/magazine/38/radica
ls.html
Exercise
Giving and receiving feedback
Midterm course evaluation
Collins & Porras, Building your company’s vision
Video
Imagine
leadership /
Jimmy Dunne
Swatch
Kotter & Schlesinger, Choosing strategies for
change
Preparation:
What is your diagnosis of the situation? What
strategies would you use to overcome resistance to
the change?
Lehre, “Groupthink”
http://www.newyorker.com/reporting/2012/01/30/
120130fa_fact_lehrer
Amabile, “Six myths of creativity”
http://www.fastcompany.com/magazine/89/creati
vity.html
Larkin & Larkin, Reaching and changing frontline
employees
Nail game
Did you
know?
Preparation:
What is Weytjen’s situation? What does he have to
draw on? How would you advise him to handle each
of the scenarios in the case? Come ready to role play!
Sabena
Belgian World
Airlines
Heath and Heath, Grow your people
Finding your way during change
Due: Learning
Team
Assignment 2
(10 am on
ctools)
Module V: Different Contexts of Change
Nov-11
Downsizing
Case: McDonnell
Douglas (article in the
LA Times)
Mishra, Spreitzer & Mishra, Preserving employee
morale during downsizing, Sloan Management
Review
Questions:
Why did senior management feel that strong action
was necessary? What process did they use to devise
the change process? Can you come up with a better
process for creating the change that was needed?
*Students with UMids ending in odd numbers will take the
perspective of the senior leadership at McDonnell. Defend
their approach.
*Students with UMids ending in even numbers will take the
perspective of others in the case. Make the case for why this
change approach was problematic.
Nov-13
Strategic Change
Through People
Haudan, J. (2012) The Art of Engagement,
McGraw-Hill. Ch. 1, 3
Due
Guest Speaker: Robin Wooddall-Klein, Senior VicePresident, Root
Gene
Cattabiani
Course Syllabus p. 10
Date
Topic
Nov18
Nov20
Nov25
Nov27
Learning Team Presentations
Dec-2
Change Simulation
Readings
Exercise
Module VI: Learning From You
Video
Due
Learning Team Presentations
Learning Team Presentations
On your own: Conduct online
interviews for the change
simulation
Module VII: Putting It All Together in Managing Change
Dec-4
Change Simulation
Dec-9
Change Simulation/Wrap-Up
Prework: Globaltech prereadings available on
ctools:
Case, change theory, and on-line interviews
In class: Creation of change plan (email to
professor before December 5)
Laptop requirement: Please make sure you have
one laptop for your team (check technical
requirements) and if it is a Mac, bring an adaptor so
you can connect to a large monitor in a breakout
room
In class: Implementation of your change plan
Assignment: Experience Change Simulation debrief
Due (by noon): Peer evaluations posted to
ctools