AUDITED FINANCIAL RESULTS For the year ended 31st March 2008 1 PROFILE 70 Yrs of banking - Founded on 26th May, 1938 as “Devkaran Nanjee Banking Company Ltd.”; Rechristened as ‘The Dena Bank Ltd’ in Dec’66; Nationalized on 19th July, 1969 - rechristened as Dena Bank; Professional Board of Directors— consisting of Banking Professionals, Eminent academicians, Qualified Chartered Accountants, etc. including shareholder Directors; Two whole time Directors : Chairman & Managing Director & Executive Director; Well diversified stable customer base (8 Million) supported by wide branch network; Mid size Bank with Branch concentration in Industrially developed & vibrant Western India – Financial Hub of the country; Initial Public Offer in 1996; Follow on Issue in 2005; Govt of India Stake at 51.19 % 2 FORERUNNERS IN Savings Deposit Scheme for MINORS; KRISHI SAKH PATRA (Credit Card) for Farmers in rural India in 1989; First FULLY COMPUTERISED BRANCH in PSU Banks (1991) : Nepean Sea Road, Mumbai; First DRIVE-IN-ATM in Banking Industry in India (1996) : Juhu VileParle, Mumbai (Bombay); Specialized Training Institute for Computer Literacy : Dena Institute of Information Technology (DIIT), Mumbai (1997); Customer Service Rating of Branches. 3 SNAPSHOT Snap Shot as at 31st March ‘08 1160 Branches 316 ATMs Net Loans 23024† Deposits 33943 † CRAR 11.09% BVPS – Rs.57.35 † Net Profit 360 † Amount in Rs. Crore 4 KEY INDICATORS [Rs. Crore] F.Y. 2005-06 F.Y. 2006-07 2007-08 Growth [%] Quarter Mar’07 Mar’08 Growth [%] Total income 2199.17 2510.04 3154.02 25.66 684.24 882.98 29.05 Total expenses 1598.80 1874.67 2467.58 31.63 499.97 664.05 32.82 Operating Profit 600.37 635.37 686.44 8.04 184.27 218.93 18.81 Operating profit without profit on sale of NPAs 475.04 565.71 686.44 21.34 181.04 218.93 20.93 Provisions 527.38 433.81 326.65 [24.70] 140.47 107.94 [23.16] Net Profit 72.99 201.56 359.79 78.50 43.80 110.99 153.40 NIM - % 2.95 3.00 2.75 3.27 2.85 EPS [Rs.] [non annualized] 2.54 7.03 12.54 1.53 3.87 Return on Assets [Annualized] - % 0.29 0.71 1.06 0.58 1.21 5 KEY INDICATORS [Rs. Crore] 31.03.06 31.03.07 31.03.08 Aggregate Deposits 22197.72 26506.01 32232.39 Inter Bank Deposits 1425.34 1183.90 1710.79 Total Deposits 23623.06 27689.91 33943.18 Gross Advances 14747.79 18683.07 23381.16 8635.28 9324.54 10335.46 Gross NPA Ratio [%] 6.44 3.98 2.45 Net NPA Ratio [%] 3.04 1.99 0.94 10.62 11.52 11.09 Investments CRAR [%] 6 NET INTEREST INCOME F.Y. [Rs. Crore] 2005-06 Interest Income 2006-07 2007-08 Growth [%] Quarter Mar’07 Mar’08 Growth [%] 1760.13 2118.52 2710.05 27.92 584.49 739.24 26.48 Advances 984.85 1391.80 1953.37 40.35 396.73 545.22 37.43 Investment 714.09 665.09 726.05 9.17 170.50 185.67 8.90 Inter Bank 36.87 39.88 19.92 [50.05] 17.14 2.34 [86.35] Others 24.32 21.75† 10.71† [50.76] 0.11 6.01 1037.45 1263.16 1817.14 43.86 351.57 500.99 42.50 973.37 1189.67 1718.11 44.42 328.73 471.35 43.39 64.08 73.49 99.03 34.75 22.84 29.64 29.77 722.68 855.36 892.91 4.39 232.91 238.25 2.29 Interest Expense Deposits Others Net Interest income [NII] † includes interest on income-tax refund of Rs.21.56 crore for the year 2006-07 & Rs.10.08 for the year 2007-08 7 NON INTEREST INCOME [Rs. Crore] Commission F.Y. 2005-06 2006-07 2007-08 Growth [%] Quarter Mar 07 Mar 08 Growth [%] 87.44 125.20† 120.94 [3.40] 31.16 34.69 11.33 of which from 3rd party products 4.82 5.52 9.36 69.57 1.69 3.42 102.37 Govt. Business 4.79 6.00 6.88 14.67 2.35 1.94 [17.45] Locker rent 7.17 8.48 8.58 1.18 2.20 2.35 6.82 125.33 39.45 90.02 128.19 3.23 8.48 162.54 Profit from sale of Properties 56.32 0.00 29.95 0.00 30.24 Forex Exchange 25.26 30.76 42.03 36.64 11.76 7.48 [36.39] Process fee 22.59 28.37 30.10 6.10 10.08 11.24 11.51 [19.96] [30.72] [34.15] 11.16 [8.63] [9.00] 4.29 Incidental charges 7.70 10.58 11.38 7.56 4.09 3.69 [9.78] Supervision charges 4.42 5.42 7.04 29.89 1.98 2.18 10.10 Recovery in written off advances 77.38 155.60†† 114.29 [26.55] 37.02 43.23 16.77 Other Misc. 52.55 26.86 32.37 20.51 6.86 11.51 67.78 439.03 391.53 443.97 13.39 99.75 143.74 44.10 Profit from Securities Amortization of premium on investments [HTM] Total non interest income † includes commission income of Rs.16.93 crore due to change in accounting policy †† includes Rs.69.66 crore recoveries on account of sale of NPA assets. 8 OPERATING EXPENSES F.Y. [Rs. Crore] Quarter 2006-07 354.25 384.08 370.85 [3.44] 86.12 85.77 [0.41] 24.98 28.65 33.75 17.80 7.51 8.53 13.58 Postage/Telephone 9.45 15.93 9.31 [41.56] 8.61 2.23 [74.10] Printing/Stationery 8.45 9.52 10.34 8.61 2.30 2.61 13.48 Depreciation 32.41 31.78 29.45 [7.33] 5.92 8.26 39.53 Lighting 15.50 16.57 19.38 16.96 3.80 4.08 7.37 Rent & Taxes 30.06 32.00 36.95 15.47 7.13 10.45 46.56 Advertising 12.77 11.05 9.47 [14.30] 3.76 4.39 16.76 5.37 5.21 7.64 46.64 1.63 2.33 42.94 17.30 17.96 19.13 6.51 4.68 4.71 0.64 0.00 0.00 35.65 0.00 8.65 Other Expenses 50.81 58.76 68.51 16.59 16.94 21.05 Total Expenses 561.35 611.51 650.44 6.37 148.40 163.06 Insurance Auditors Fees Repairs/Maintenance Core Banking Solution Mar 07 Mar 08 Growth [%] 2005-06 Staff Expenses 2007-08 Growth [%] 24.26 9.88 9 PROVISION & CONTINGENCIES F.Y. Quarter [Rs. Crore] Mar 06 Mar 07 Mar 08 Mar 07 Mar 08 Non Performing Loans 236.92 287.89 264.00 112.13 127.12 Tax expense [21.46] 31.46 [42.17] [8.25] [128.34] Investment Depreciation 270.69 83.02 27.58 23.32 30.15 Standard Assets 42.92 32.86 78.18 13.18 78.16 Other provisions [1.70] [1.42] [0.94] 0.09 0.85 Total Provisions 527.37 433.81 326.65 140.47 107.94 10 RESOURCES [Rs. Crore] 31.03.06 31.03.07 31.03.08 % growth Current Deposits 2327.10 3214.41 3015.97 [6.17] Savings Deposits 7930.63 9043.59 10239.19 13.22 Term Deposits 11939.99 14248.01 18977.23 33.19 Aggregate Deposits 22197.72 26506.01 32232.39 21.60 43.65 44.51 41.13 Inter Bank Deposits 1425.34 1183.90 1710.79 44.50 TOTAL DEPOSITS 23623.06 27689.91 33943.18 22.58 0.99 450.94 394.61 [12.49] CASA [%] Borrowing 11 RESOURCES 33943 35000 30000 27690 23623 25000 20000 15000 10000 5000 0 2005-06 2006-07 Deposits 2007-08 12 DEPLOYMENT [Rs. Crore] Gross Advances 31.03.06 31.03.07 31.03.08 Growth over Mar 07 14748 18683 23381 25.15 6074 6662 8096 21.53 2363 2200 2794 27.00 Others 3711 4462 5302 18.83 PS credit to NBC [%] 42.20 45.17 43.32 Retail Credit 2249 3423 4297 25.53 S.M.E 2388 3158 3885 23.02 CD Ratio [%] 62.43 67.47 68.88 Gross investment 8635 9325 10335 Priority Sec. Advance Agriculture 10.83 13 DEPLOYMENT Growth [%] [Rs. Crore] Mar 06 Mar 07 Mar 08 [y on y] Net Advances Net Investments 23024 25000 18303 14231 18303 23024 25.79 8571 9235 10283 11.35 10283 10500 10000 20000 9235 14231 9500 15000 9000 8571 10000 8500 5000 8000 0 7500 Mar '06 Mar '07 N et Advances Mar '08 Mar '06 Mar '07 Mar '08 N et Investments 14 INVESTMENT [Rs. Crore] 31.03.07 31.03.08 Held to Maturity 7463.15 [80.04%] 8622.00 [83.43%] Available for Sale 1858.56 [19.93%] 1612.26 [15.60%] 2.82 [0.03%] 100.72 [0.97%] 9324.53 10334.98 Held for Trading Total [Rs. Crore] 31.03.07 [Rs. Crore] 31.03.08 Govt Securities 7646.76 8475.53 Other Approved Securities 163.53 119.78 Shares / Equity 145.20 227.73 Debentures / Bonds 909.16 899.75 21.72 21.72 438.16 590.47 9324.53 10334.98 31.03.08 Subsidiaries / Jt. Ventures SLR 7664.65 [82.20%] 8595.31 [83.17%] Non-SLR 1659.88 [17.80%] 1739.67 [16.83%] Others 9324.53 10334.98 Total Total 31.03.07 15 CAPITAL ADEQUACY [Rs. Crore] 31.03.06 31.03.07 31.03.08 Tier I capital 848.23 1086.81 1535.55 Tier II capital 662.97 979.37 986.38 1511.20 2066.18 2521.93 14225.29 17941.01 22742.25 Core CRAR – Tier I 5.96 6.06 6.75 CRAR on Tier II 4.66 5.46 4.34 10.62 11.52 11.09 848.23 1086.81 1410.55 Total capital funds Total RWAs CRAR [Total] Net Worth 16 ASSET QUALITY [Rs. Crore] 31.03.06 31.03.07 31.03.08 Gross NPA 949.40 744.48 572.60 Net NPA 432.85 364.80 215.43 Gross NPA Ratio [%] 6.44 3.98 2.45 Net NPA Ratio [%] 3.04 1.99 0.94 499.46 372.58 347.62 52.61 50.04 60.71 NPA Provision Provision coverage 17 ASSET QUALITY 25000 Gross NPA brought down to below 2.5% (i.e. 2.45%) 23024 7 6.44 15000 6 18683 20000 5 14748 4 3.98 Net NPA brought down to below 1% (i.e. 0.94%); 2 2.45 5000 1 0 0 Mar '06 NPA Provision Coverage Ratio increased from 50.05% to 60.71%; Mar '07 Gross Advances Mar '08 Gross NPA 23024 25000 Aggressive efforts on Recovery in NPAs & Written off A/cs through action under SARFAESI & One Time Settlements; 3 10000 3.04 20000 3.5 3 18303 2.5 15000 14231 2 1.99 1.5 10000 1 5000 0.94 0 0.5 0 Mar '06 Mar '07 Net Advances Mar '08 Net NPA 18 ASSET QUALITY [Rs. Crore] Mar 06 [FY] Mar 07 [FY] Mar 08 [FY] Variation [%] Gross NPA Opening Balance 1147.54 949.40 744.48 227.07 247.29 184.86 [25.25] 31.41 76.61 114.07 48.90 Write off 273.63 414.78 288.96 [30.33] Total Reductions 532.11 738.68 587.89 [20.41] Slippage & Debit Operations 333.97 533.76 416.01 [22.06] Closing Balance 949.40 744.48 572.60 Less: Cash recoveries Upgradations Add: 19 FINANCIAL RATIOS [cost/yield] [Financial Year] Mar’06 Mar’07 [Quarter] Mar’08 Mar’07 Mar’08 Cost of Deposits [%] 4.58 4.89 5.90 5.09 6.08 Cost of Funds [%] 4.66 5.19 5.95 5.45 6.13 Yield on Advances [%] 7.80 8.66 10.11 9.13 10.08 Yield on Investments with POSOI [%] 9.19 7.74 7.74 7.39 7.58 Yield on Investments without POSOI [%] 7.82 7.52 6.88 7.39 7.26 Yield on Funds [%] 7.46 7.84 8.22 8.08 8.35 20 FINANCIAL RATIOS [F. Y] Mar’06 Mar’07 [Q] Mar’08 Mar’07 Mar’08 Int. Income as %age to avg. working funds 7.03 7.47 7.97 7.72 8.04 Non Int. Income as %age to avg working funds 1.89 1.38 1.31 1.32 1.56 Int. spread as %age to avg working funds (NII/Avg. Gross Assets) 2.88 3.02 2.63 3.07 2.59 Operating Profit as %age to avg working funds 2.48 2.24 2.02 2.43 2.38 Net Interest Margin [%] [NII / Income generating assets] 2.95 3.00 2.75 3.27 2.85 21 FINANCIAL RATIOS [F. Y] Mar’06 Mar’07 [Q] Mar’08 Mar07 Mar08 Earning Per Share Rs. [non-annualized] 2.54 7.03 12.54 1.53 3.87 Cost Income Ratio [%] 47.50 49.04 48.65 44.61 42.69 Return on Assets [%] [annualized] 0.29 0.71 1.06 0.58 1.21 Return on Networth [%] [annualized] 9.02 21.21 40.20 16.68 34.81 Profit Per Branch [in Rs. Lacs] [annualized] 7.13 19.46 33.91 4.23 41.84 Profit Per Employee [in Rs. Lacs] [annualized] 0.72 1.99 3.61 0.43 4.46 22 FINANCIAL RATIOS [F. Y] 31.03.06 Coverage Ratio [%] 31.03.07 31.03.08 1.56 2.26 3.41 Book Value Rs. [including Revaluation Reserve] 39.11 46.85 57.35 Book Value Rs. [excluding Revaluation Reserve] 29.57 37.89 49.18 Business Per Branch [in Rs. Crore] 37.51 44.76 52.42 3.78 4.58 5.59 Business per Employee [in Rs. Crore] 23 ATMs – 316 ATMs installed with additional access to over 20,000 ATMs through various tie-up arrangements for benefit of the Bank’s ATM cardholders. Dena International Gold debit Card to HNI customer with VISA affiliation; “Dena I Connect” – the internet banking services for customer of its CBS Branches, to access their account information through internet in the form of a) Balance inquiry, b) Mini Statement (last 10 transactions), c) Detailed Statement of accounts, d) Cheque book inquiry, e) Cheque Stop request, f) Direct Tax e payment, g) Fund Transfer (self), h) Outward cheque inquiry etc. 24 Dena Recurring Depositors Insurance Scheme – Tie-up arrangement with Life Insurance Corporation of India. – Life insurance cover to Recurring Deposit account holder to the extent of the Maturity value of the Recurring Deposit, against risk of death during the tenure of Recurring Deposit, by paying a nominal annual Insurance premium. – Full maturity value of Recurring Deposit in all cases of unfortunate death of depositor during the period of RD to family / dependants of depositor. Dena Tractor Borrowers’ Life Insurance Scheme – Life insurance cover to Tractor loan borrowers to the extent of outstanding loan against risk of death during tenure of loan. – In case of unfortunate death of Tractor Loan Borrower during currency of loan, LIC will settle the claim to liquidate outstanding loan amount. 25 NEW INITIATIVES AND THRUST Expanding Outreach 25 new Branches were opened during the year including the first foot print in the state of Himachal Pradesh, thus increasing the total number of branches from 1135 to 1160; 62 more branches were awarded ISO Certification during the year, taking the total tally of ISO Certified Branches to 287; 26 NEW INITIATIVES AND THRUST Technology The Bank rolled out 93 branches during the year 2007-08, taking the total CBS branches to108 covering 50 centers and 22 states. With this, 55% of Bank’s business is covered under CBS. Bank has set up its own network “DENANET” using 651 leased lines, 253 ISDN lines, 26 V-SATs and 598 Dial up lines connecting 1068 branches and 36 administrative offices spread over 300 centers; 47 New ATMs were installed during the year 2007 - 2008, taking the total tally to 316 ATMs across 142 centers, of which 49 were at off-site locations; As a part of financial inclusion, the ATM facility is extended to illiterate customer by installing 2 Bio-metrics ATMs, which can be operated by thumb impression of customers. 27 NEW INITIATIVES AND THRUST Technology The Bank has ATM sharing arrangement with SBI, Corporation Bank, through CASHTREE, VISA, CASHNET & NFS tie ups, enabling more than 20000 ATM access points & more than 3.50 lacs Merchant Establishments (MEs) in India and more than 1 million ATMs & 24 million MEs abroad, to bank’s customers; International Debit / ATM Card base stood at aprox. 6 lacs; The Bank has number of value added services through the ATMs i.e. Mobile Pre-paid Top-Ups & Post paid bill payment etc. Debit card customer can also pay through internet; The bank is offering host of other techno enable products i.e. Mobile Banking, Tele banking, Dena Bill Pay, E- payment of indirect taxes and RTGS / NEFT etc; 28 NEW INITIATIVES AND THRUST Human Resources Development Major initiative taken on building Leadership Skills across cadres; Engaged the services of a consultant of repute to advise on the strategies for repositioning of the Bank; 255 new officers inducted during the year, to infuse young and specialised talent in different specialised areas viz. Credit, IT, Marketing, Agriculture and Treasury etc.; Further recruitment of 649 Officers, 649 Clerks and 159 sub-staff proposed for the year 2008-09. Continuing with the process of customer-centric grooming of frontline staff at the branches. 29 NEW INITIATIVES AND THRUST Garnering Fee Based Income Tie-up arrangement with 3 more Mutual funds during the year in addition to existing 8, thus providing a bountiful basket of varied products from the leading mutual funds viz. UTI, ICICI Pru, LIC, Franklin Templeton, HDFC, Reliance, ING, Kotak Mutual, TATA AIG, Birla Sunlife, SBI Mutual Fund, for selling their products; Tie-up with LIC for selling Life Insurance Products and entered into a referral arrangement with Oriental Insurance for Non-life products. During the year two new products i.e. ‘Oriental Health Royal’ Medi-Claim Scheme & Personal Accident policy, were launched; Introduced ‘Dena Grah Swami Suraksha Yojna’ in association with LIC to provide Loan linked Life Insurance Cover to a Housing Loan Borrower during the currency of a the Loan; Facility of franking of stamps extended beyond Mumbai at 11 more branches at New Delhi and in the state of Rajasthan; Rupee Drawing Arrangement with UAE Exchange for inward remittances of NRI funds similar to existing arrangements with Western Union Money & Times of30 Money. NEW INITIATIVES AND THRUST Priority Lending Collaborated with Gujarat Green Revolution Co Ltd for promoting lending under Micro Irrigation Scheme – Drip & Sprinkler Irrigation ‘Dena Swachha Gram Yojna’, a scheme to provide collateral free finance for construction of Toilets / Bathrooms in rural areas; ‘Dena Paryavaran Suraksha Yojna’, a scheme to finance auto rickshaw owners for acquiring / fitting CNG / LPG gas kit in old auto rickshaws, to curb environmental air pollution. The Bank has so far financed 900 such auto rickshaw owners, thus contributing to a safer environment, in a subtle way; Tie up with NBHC for financing to farmers and others against pledge of godown receipts. MoU signed with M/S Zero Microfinance Saving Support Foundation as Service provider and with M/S A Little World As technology provider for the financial inclusion in 2 districts of Gujarat covering 135 villa 31 NEW INITIATIVES AND THRUST Corporate Social Responsibility Continues to sponsor One Girl Child at each of the villages in its command area of operation in the state of Gujarat, for pursuing secondary education under the scheme Dena Shiksha Protsahan Yojana, and 521 scholarship have been provided under the scheme so far; Adopted 51 villages in the State of Gujarat for all round development; Sponsored 2 RUDSETIs at Mehsana & Bhuj in the state of Gujarat to provide training to rural youth and women enabling them acquire skills for self-employment. More than 2864 rural youth trained so far; Pro-actively promoting the Innovators with need based & collateral free financing; 32 NEW INITIATIVES AND THRUST Road Map ahead Plans to open at least 26 new branches and 12 Retail Asset Centres during the current year; 342 more Branches are planned to be rolled out under CBS during FY 2008-09 thus, covering 74% of the Bank’s business; To expand outreach and facilitate rural centres with a greater number of bio-metric ATMs; New avenues of fee based income viz. tie ups with more mutual funds / exchange houses etc.; Committed to reposition itself as a robust medium sized Bank with strong fundamentals; Plans to expand Depository business and other related services. 33 Thank You 34