Driver Working hours 22.5 hours per week including some weekends. Salary - £13,257 pro rata 6 months initial contract East Cheshire Hospice, Macclesfield is entering an exciting phase of development for our retail strategy. To support us we need to recruit a driver for an initial period of 6 months. The successful candidate will have excellent people and customer service skills, be able to work on their own initiative and be able to demonstrate good organisational skills. The successful candidate must have a minimum of two years driving experience a full, clean driving licence and, for insurance purposes, be aged over 30 and under 70 years old. In return the successful candidate will join a growing team of retail staff and volunteers, and be able to contribute to this expanding income generation stream. We look forward to hearing from any interested candidates. For key elements of job description, see below. Please apply to Mick Prescott, Retail Development Manager, mprescott@echospice.org.uk Closing Date Monday 9th June 2014 Interviews Friday 20th June 2014 JOB DESCRIPTION Job Title: Retail Driver Responsible to: Furniture Shop Supervisor Accountable to: Macclesfield Shop Manager 22.5 hours per week Grade 2.1 £13,257 per annum pro rata Job Summary To collect and deliver furniture to and from the East Cheshire Hospice furniture shop. To achieve delivery on time targets and provide a high quality retail service in relation to agreed performance targets and standards, including the provision of exceptional customer care, driving customer loyalty, and ensuring the shops present a professional public face of the Hospice on the high street. Key Responsibilities Business Planning and Financial targets. Delivery and collection on time Encourage donors to sign up to the gift aid scheme in accordance with guidelines and meeting agreed targets Customer Care Provide a high level of customer care at all times keeping communication channels with customers open and informing them of any delays or changes to agreed timescales. To maintain the diary for collections and deliveries. Safety and Security Ensure that all statutory responsibilities are adhered to, including Trading standards, Fire regulations and Health & Safety Regulations Ensure all training and Health and Safety Checks in connection to company vehicles are carried out. Inter-departmental Occasional work for other departments may be requested and agreed in conjunction with the shop manager. Marketing and Representation of ECH Hospice Enhance the image of ECH through a professional retail service Liaise with other hospice departments as necessary, ensure that all queries are answered promptly and that information held in the shop is up to date Maintain good relations with the public, trade councils, landlords and neighbouring retailers Administration Ensure all administration is actioned and filed correctly. General Undertake any other appropriate duties required to achieve performance targets and realise the full potential of the shops. Undertake such training as is agreed with the Manager and Retail Development Manager Equality, Diversity and Rights… Health and Safety To carry out duties placed on employees by the Health and Safety at Work Act 1974. To comply with Health and Safety Policy. To take reasonable care for the Health and Safety of themselves and others who may be affected by their acts or omissions at work. To co-operate with their employer as far as is necessary to meet the requirements of the legislation. To not intentionally or recklessly interfere with or misuse anything provided in the interests of health, safety or welfare in the pursuance of any of the relevant statutory provisions. To be aware of and adhere to current policies regarding infection control at all times. Safeguarding Children and Vulnerable Adults To comply with Hospice and Local Authority Policy, Procedures and Practice. To follow hospice policy regarding the management of safeguarding concerns. To access mandatory training as required. General To maintain a high standard of personal hygiene and presentation. To act at all times in a professional manner, respecting the needs of colleagues and co-operating to maintain a harmonious working environment. This job description is subject to amendment and may be changed from time to time.