Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 – 2018 Clinical Audit Department Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 1 of 13 Contents Contents ...................................................................................................................................... 2 1. Executive statement ........................................................................................................... 3 2. Strategic aim....................................................................................................................... 3 3. Scope .................................................................................................................................. 4 4. Definition of clinical audit .................................................................................................. 4 5. Organisational ‘Fit’ ............................................................................................................. 5 6. Objectives ........................................................................................................................... 7 7. Operational action plan...................................................................................................... 8 8. Clinical audit programme ................................................................................................ 11 9. Acknowledgements .......................................................................................................... 13 Version 1 Name of responsible (ratifying) committee Clinical Effectiveness Steering Group Date ratified 24 February 2015 Document Manager (job title) Clinical Audit and Assurance Manager Date issued 04 June 2015 Review date 01 December 2018 Electronic location Corporate Strategies Related Procedural Documents Clinical Audit Policy Key Words (to aid with searching) Clinical Audit, Quality Improvement, Strategy, NICE, National Audit, Governance Version Tracking Version Date Ratified 1 24/02/2015 Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Brief Summary of Changes Previous unpublished strategy reviewed and updated removing references to the NHS Litigation Authority standards and re-alignment with the revised HQIP strategy template Author Clinical Audit and Assurance Manager Page 2 of 13 1. Executive statement Portsmouth Hospitals NHS Trust (the Trust) is committed to delivering effective clinical audit in all the clinical services it provides. The Trust sees clinical audit as a cornerstone of its arrangements for developing and maintaining high quality patient-centred services. It is expected that this strategy will build on previous clinical audit strategies and will support and complement the Quality Improvement Strategy and Quality Improvement Framework. When carried out in accordance with best practice standards, clinical audit: • • • Provides assurance of compliance with clinical standards; Identifies and minimises risk, waste and inefficiencies; Improves the quality of care and patient outcomes. The trust is committed to ensuring that clinical audit delivers these benefits, and has adopted a policy on the governance and practice of clinical audit which applies to all staff (Clinical Audit Policy). Achieving the objectives set out in this strategy will ensure that the Trust policy is implemented and effective, resulting in sustained improvements to the quality of care provided to patients. 2. Strategic aim The aim of this strategy is to ensure there is clarity over the use of clinical audit as a process to embed clinical quality at all levels within the Trust over the next four years. It will aim to deliver improvement in patient care and outcomes through the development and measurement of evidence based practice, creating a culture that is committed to learning and continuous organisational development. This strategy will complement the strategic aims of the Trust to: Deliver Safe, High Quality Patient Centred Care • Year on year improvement in national, local and quality account metrics. • Year on year reduction in avoidable harm. • Maintain compliance against Care Quality Commission outcomes. • Deliver good patient experience as measured by Friends and Family Test. • Consistently achieve all access standards in line with commissioning and regulatory requirements. • Partner with other organisations to deliver joined up emergency care. Develop A Reputation For Excellence In Innovation, Research & Development And Education In The Top 20% Of Our Peers • Year on year increase in patient recruitment to clinical trials. • Implementation of the academic/innovation centre within PHT. • Become a hospital of choice within Wessex for trainees to wish to work in Become The Hospital Of Choice For General, Specialist And Selected Tertiary Services • Maintain and grow referral practice from General Practitioner surgeries in the local catchment area and beyond. • Maintain and grow specialist services with local national and international reputation. Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 3 of 13 • Maintain and grow Renal and Transplantation service to become centre of excellence in the UK. Staff Would Recommend The Trust As A Place To Work And A Place To Receive Treatment • Staff ability to contribute towards improvements at work. • Staff recommendation of the Trust as a place to work or receive treatment. • Staff motivation at work. Develop Sufficient Financial Strengths To Adapt To Change And Invest In The Future • Achieve a surplus in 2014/15 of at least £2m in 2014/15 and £4m in 2015/16. • Develop and update annually a fully Integrated Business Plan underpinned by robust supporting strategies. • Be in a position to make a credible application to Monitor to become a Foundation Trust in Q3 2014/15. • Develop Clinical Service Centres as fully functioning developed business units with full profit and loss responsibility. • Re-align corporate services to support all of the above. This will be underpinned by the Trusts vision to become the Best hospital, providing the Best Care by the Best People using our core values: • Respect and dignity • Quality of Care • Working Together • Efficiency. 3. Scope This strategy applies to all members of the Trust with responsibility for undertaking clinical audit and those who are responsible for overseeing the direction and development of clinical audit within the Trust. This will typically include members of the board, clinical and specialty leads, managers, governance leads and members of the clinical audit department (CAD). This strategy is overseen and directed by the Clinical Effectiveness Steering Group (CESG) chaired by the Medical Director. The CESG is the corporate committee for monitoring and encouraging all staff to conduct clinical audit as well as ensuring clinical audit is leading to improvements and outcomes in the quality of care for patients. The CAD are responsible for screening audit proposals to ensure sound methodology, unnecessary repetition is avoided and that groups of patients are not over audited. The CAD also offers teams and individuals support and guidance on all stages of a clinical audit project. In the event of an infection outbreak, flu pandemic or major incident, the Trust recognises that it may not be possible to adhere to all aspects of this document. In such circumstances, staff should take advice from their manager and all possible action must be taken to maintain ongoing patient and staff safety. 4. Definition of clinical audit “Clinical audit is a quality improvement process that seeks to improve patient care and outcomes through systematic review of care against explicit criteria and implementation of change. Aspects of the structure, process and outcomes of care are selected and systematically evaluated against explicit criteria. Where indicated, changes are implemented Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 4 of 13 at an individual, team or service level and further monitoring is used to confirm improvement in healthcare delivery.”1 “Clinical audit is a clinically-led initiative in which healthcare professionals compare actual practice against agreed, documented, evidence-based standards with the intention of modifying their practice where indicated, thereby improving patient care” (National Audit & Governance Group). Patient & Public Involvement What are we trying to achieve? SET STANDARDS Benchmarking Monitoring Guidelines & Care Pathways Sharing Process Redesign Evidence Outcomes Consensus Data Analysis Have we made things better? Continuous Quality Monitoring Sampling Are we achieving it? Questionnaire Design Data Collection Benchmarking Doing something to make things better? Continuous Quality Improvement Process Re-design Why are we not achieving it? Change Management Facillitation Key Features of a Clinical Audit Cycle 1. 2. 3. 4. 5. Preparing for audit Selecting criteria Measuring performance Making improvements and Sustaining improvements Providing evidence of implemented actions and sustaining the changes from clinical audit is a key fundamental. This can be demonstrated via re-audit or other systems to ensure changes made have improved the quality of patient care. 5. Organisational ‘Fit’ It is important that clinical audit is not seen as an isolated quality improvement activity but as one of a set of tools which teams and organisations can use to improve the quality of care that is delivered to patients and their families. It is also important to consider the links to the wider quality and governance frameworks that exist. 1 National Institute for Clinical Excellence. Principles for Best Practice in Clinical Audit. Abingdon: Radcliffe Medical Press; 2002, p. 1. Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 5 of 13 Clinical audit (as a body of work) should contribute to the delivery of the Trusts corporate objectives and its overall vision for: Clinical governance (the framework through which NHS organisations are accountable for continually improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish)2 Corporate assurance (including the Care Quality Commission (CQC) – Essential Standards3, meeting the statutory and mandatory requirements for clinical audit set out in the clinical audit policy. Integrated governance (systems, processes and behaviours by which organisations lead, direct and control their functions in order to achieve organisational objectives, safety and quality of service and in which they relate to patients and carers, the wider community and partner organisations)4 Quality improvement and assurance including quality accounts. Patient engagement/involvement either indirectly through the use of patient experience surveys/questionnaires or issues/trends highlighted by patient complaints or directly through participation of identified individuals on project steering/focus groups or patient forums. For the Trust as a provider organisation, clinical audit activity should reflect commissioners’ requirements and aspirations, e.g.: Evidence for commissioning with regards to contractual requirements on locally agreed measures to encourage quality improvement such as Commissioning for Quality and Innovation (CQUIN) targets, which link income to the achievement of local quality improvement goals. Other areas which drive clinical audit in the Trust include: Information Governance (IG), which ensures that clinical audit practice, meets the requirements of IG best practice. Research and development (R&D); working arrangements exist between the clinical audit and R&D department with open communication to clarify details over projects e.g. where doubt exists about whether a project is audit, research or service evaluation. The choice of clinical audit topics supports other key streams of governance and quality activity, e.g.: Clinical effectiveness and evidence-based practice. Clinical risk management/patient safety topics in response to concerns highlighted by adverse patient safety incidents. Complaints and other forms of patient feedback. Clinical audit relates to and supports the following: 2 Scally G, Donaldson LJ. Clinical governance and the drive for quality improvement in the new NHS in England. BMJ 1998;317:61–5. 3 Essential Standards of Quality and Safety, Care Quality Commission, March 2010. (http://www.cqc.org.uk/standards ) 4 Deighan M, Bullivant J. Integrated Governance Handbook: A Handbook for Executives and Non-executives in Healthcare Organisations. London: Department of Health; 2006. Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 6 of 13 Consultant appraisal and revalidation/enabling clinicians to comply with their professional codes of conduct. Identified actions/themes arising from complaints and/or Serious Incidents Requiring Investigation (SIRIs). Membership councils/council of governors for foundation trusts (as per the duty to involve patients and public). Clinical Outcome Review Programmes5 (CORPs); the recommendations produced by National Confidential Enquiry studies may point to the need for specific clinical audit projects. National Clinical Audit Outcomes Programme. National Patient Safety Agency guidance. National Service Frameworks, National Strategies. National Institute for Health and Clinical Excellence (NICE) guidance in all its forms. Service evaluation; recognising that clinical audit may form a part of service evaluation projects. Patient Reported Outcome Measures and Enhanced Recovery Programmes. 6. Objectives To maintain an audit programme and forward plan that reflects organisational need prioritised upon the national clinical audit programme6. Ensuring the timely reporting of outcomes and a local clinical audit programme based on current best evidence and good practice guidelines, including concerns/trends from complaints, adverse or serious incidents. The Trust must participate in national audit programmes to quality benchmark services. This data is increasingly used by regulatory bodies, commissioners and patients to benchmark our results/performance with other trusts and other peer groups. To ensure NICE guidance in all its forms is prioritised and used to produce audit topics for the clinical audit programme to ensure evidence of clinical effectiveness and implementation/ compliance with best practice guidance. To ensure organisational compliance with requirements identified within the national quality agenda i.e. CQC, CORPs, NICE. 5 CORPs formerly known as The National Confidential Enquiry into Patient Outcome and Death (www.ncepod.org.uk ); 6 HQIP, National Clinical Audit and Patient Outcomes Programme ( www.hqip.org.uk) Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 7 of 13 7. Operational action plan Objective To maintain an audit programme and forward plan that reflects organisational need based upon the national clinical audit programme, ensuring the timely reporting of outcomes and a local clinical audit programme based on current best evidence and good practice guidelines, including concerns/ trends from complaints, adverse or serious incidents. Action Specialty audit leads (SALs) to produce /maintain a prioritised forward annual specialty clinical audit programme including re-audits (20%) to ensure implemented actions have improved patient care. Annual forward clinical audit programme approved by the appropriate CSC governance committee/leads Trust wide annual forward clinical audit programme is approved by the CESG SALs to ensure full participation in National Audits as approved by the Department of Health (DH) and the National Clinical Audit and Patient Outcomes Programme (NCAPOP) as sponsored by the Healthcare Quality Improvement Partnership (HQIP) and required for the Trust Quality Account. SALs or appointed leads to produce clinical outcome data to benchmark their service against national and local peer groups Lead SALs SALs CESG chair SALs SALs/ appointed lead/ CESG Specialty clinical audit annual report to be produced SALs Trust wide annual clinical audit report to be produced CAD To improve the requirement for planned audit projects to be registered and improve the number of completed projects submitted to the clinical audit Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 SALs Expected outcome Timescale An audit programme with clear time frames (proposed start and finish times) and a lead/ sponsor for each audit An approved and validated forward clinical audit programme, An approved and validated forward clinical audit programme Full participation in National Audit programme (nonparticipation signed off by the Medical Director/ CESG chair). Trust Quality Account compliance. Specialty portfolio of clinical outcome achievements for CESG and Trust Board Specialty clinical audit annual report containing evidence of implemented improvements, learning, benefits to patient care Annual report of audit activity outcome against the forward annual audit plan. Improved evidence of audit activity and evidence of outcomes/ results Annually Jan – Feb. Annually Feb March Annually March April Annually Quarterly Annually Jan - Feb Annually May June Monthly Page 8 of 13 Objective Action Lead Expected outcome Timescale department. To ensure NICE guidance in all its forms is prioritised and used to produce audit topics for the clinical audit programme to ensure evidence of clinical effectiveness and implementation/ compliance with best practice guidance. SALs to ensure a prioritised forward rolling programme of audit topics which address NICE guidance in all its forms. SALs and CSC governance leads to be made aware of the appropriate guidance impacting on their areas. NICE guidance spreadsheets to be updated regularly as new guidance is published each month Status report to be presented to CESG Ensure audit ID no.s are linked to NICE guidance spreadsheets Ensure partial/non compliant guidance is escalated to Risk Registers To ensure organisational compliance with requirements identified within the national quality agenda i.e CQC, CORPs, NICE. Ensure compliance with the Clinical Audit Policy Ensure compliance with the NICE policy Ensure compliance with the NCEs policy Ensure all audit activity fulfils the ‘Engagement in Clinical Audit’ Clinical Priority Standard (CQC) in line with the ‘Principles of Best Practice in Clinical Audit’ (NICE 2002). 1. Evidence of participation in local and/or national audits of the treatment and outcomes for patients in each clinical specialty covered by the Trust, completing all the five stages of audit cycle. 2. Have a current clinical audit strategy and policy, and a Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 SALs Programme of audit prioritised against NICE guidance Annually CAD/ SALs /CSC governance leads Programme of audit prioritised against NICE guidance Monthly CAD CAD CAD CAD/ SALs /CSC governance leads CAD/ SALs CAD/ SALs Evidence of trust compliance against each published NICE guidance Summary of trust compliance against each published NICE guidance. Evidence of audit activity against NICE guidance Monthly Quarterly Monthly Monitoring and controls in place Monthly Policy in date Annually Policy in date Annually CAD Policy in date Annually CAD CQC compliance Annually CAD/ SALs Clinical audit programme. SALs Specialty clinical audit annual report Annually Jan-Feb National and local clinical audit database Complete, ongoing Ratified clinical audit policy Complete CAD CAD April March Page 9 of 13 Objective Action prioritised programme that relates to both local and national priorities with the overall main aim of improving patient outcomes. 3. Have in place suitable governance systems and arrangements to involve and support all clinicians to participate in clinical audit and ensure that there are clear systems for undertaking clinical audits and there is local clinical audit expertise available. Lead Expected outcome Timescale CAD Ratified clinical audit strategy Complete CAD/ SALs Clinical audit programme. CAD CAD CAD CAD 4. Ensure that all clinicians and other staff responsible for or participating in clinical audits are given appropriate time, knowledge and skills to facilitate the successful completion of an audit. CAD HR workforce 5. Review the results and recommendations of local and national audits undertaken in the trust, as well as other relevant national findings, to identify required actions and ensure they are reflected in the organisation's aims and objectives as part of the trust's responsibility to quality improvement. 6. Ensure management or governance leads monitor the progress being made in implementing the recommendations of relevant national clinical audits and other national findings, including reviews of the outcomes and any re-audits being conducted where necessary. Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 CESG CESG SALs/ CSC governance leads April March One to one advice/training and consultation service available Ratified clinical audit policy Ongoing Complete Complete, ongoing Clinical audit intranet site Central clinical audit database One to one advice/training and consultation service available from CAD. Supporting Professional Activities (SPA) for quality improvement projects as part of clinician job plans Programme of outcome review via CESG and annual clinical audit report Complete, ongoing Ongoing Ongoing Annually CESG reports to Governance and Quality/Trust Board Quarterly Specialty reporting to clinical service centre governance meetings, including submission of specialty annual reports. Annually Page 10 of 13 8. Clinical audit programme The Trust will produce an annual clinical audit programme which will be prioritised and focussed within the following areas: Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 11 of 13 Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 12 of 13 9. Acknowledgements Healthcare Quality Improvement Partnership template clinical audit strategy. Portsmouth Hospitals NHS Trust Clinical Audit Strategy 2015 - 2018 Page 13 of 13