Bill D. Mohamed
H: 703-448-5980 ▪ C: 917-392-1104 ▪ nabilmo@yahoo.com
1401 Cola Drive ▪ McLean, VA 22101
Technical Trainer and Functional Lead/Business Analyst: ERP Software Systems

R12 Oracle E-Business Suite (EBS) Training Lead; expertise developing global training strategies and implementing Oracle User
Productivity Kit (UPK).

Consistently rated as top instructor for technical knowledge, teaching tools and examples, patience, and responsiveness as
evidenced by outstanding scores on participant evaluations. Extensive experience in blended learning approaches for Oracle EBS
including R12 and 11i (11.5.10.2), PeopleSoft (9.2), and JDEdwards EnterpriseOne (9.1).

Comprehensive background in business/system analyst roles; capable of troubleshooting/testing systems to create a richer
training experience and more robust post-production support.
Technical Training Competencies
Business Analyst Competencies
▪ User Productivity Kit (UPK) Developer 12.1 & 11.1
▪ Analysis, Design, Development, Implementation, & Evaluation (ADDIE)
▪ Sharable Content Object Reference Model (SCORM) Compliant
▪ Computer-Based Training (CBT) / Web-Based Training (WBT)
▪ Instructional Systems Design (ISD)
▪ Customized Storyboards/End-to-End Scenarios
▪ Training Manuals and Desktop/Reference Guides
▪ Multiple Systems Development Life Cycles (SDLC)
▪ Fit/Gap Analysis
▪ Requirements Gathering/Work Plans
▪ Business Process Reengineering (BPR)
▪ Configuration/Testing/Scripting/Debugging
▪ Training Documentation/FAQs
▪ Pre/Post-Production Support
▪ PL/SQL Troubleshooting/Updates
Applications
Oracle Project Accounting ▪ Oracle General Ledger ▪ Oracle Purchasing ▪ Oracle Accounts Payable ▪ Oracle Accounts Receivable
Oracle Inventory ▪ Oracle Fixed Assets ▪ Oracle Discoverer ▪ Oracle System Administrator ▪ Oracle Time & Labor ▪ Oracle
iExpenses ▪ Oracle iReceivables ▪ Oracle iProcurement ▪ Oracle Quoting ▪ Oracle Order Management ▪ Oracle Application
Implementation Methodology (AIM) ▪ Oracle Tutor ▪ Oracle iRecruitment ▪ Oracle Governance, Risk, and Compliance (GRC)
Oracle Hyperion ▪ PeopleSoft 9.2 HCM, SCM, Financials, & Procurement ▪ Adobe Captivate ▪ Element K iLearn ▪ WebEx
Computer Associates Unicenter ▪ Peregrine Service Center ▪ Primavera Project Manager ▪ Maximo ▪ Primavera Primavision
Project Partners OP3 ▪ CA Clarity Project & Portfolio Management (PPM) ▪ Serena Dimensions ▪ Salesforce.com ▪ JDEdwards
EnterpriseOne ▪ HP Quality Center ▪ SharePoint ▪ ServiceNow ▪ Microsoft Office Suite
PROFESSIONAL EXPERIENCE
CAPSTONE ERP CONSULTING, LLC, McLean, VA, 2004 to Present
OWNER/PRESIDENT - Provide technical training and pre/post production support to clients in business services, government, finance,
software development, risk management, consumer products, pharmaceuticals, life sciences, higher education, and manufacturing.
Secure consistent engagements ranging from 2 months to over 2 years and frequently land contract extensions.
Representative Clients
 Developed a Program Management Office (PMO) Training Strategy for 1.
22 DoD agencies and led Workforce Preparation Training Team to
▪ Defense Logistics Agency (DLA)
deliver global training using a Train-The-Trainer model on an Oracle E▪ Ventura Foods
Business Suite (EBS) R12.2.3 Upgrade.
▪ Columbia University
▪ Savannah River Nuclear Solutions
 Built UPK online training simulations and customized job aids for
▪ Kraft Foods
thousands of users and facilitated training on dozens of applications.
2.
▪ Ernst & Young
 Under tight deadline, self-studied and delivered simulated training on 3 3.
▪ Michelin
Oracle applications; recognized by management as top Instructor of 30.4.
▪ Towers Perrin
 Condensed a 4-day Oracle UPK Developer 3.5.1 course into a two day5.
▪ Christie’s
training program and a 4-day Oracle UPK Developer 3.1 course into a 6.
▪ Novartis
one day training program with remote support.
7.
▪ Integra Life Sciences
▪ Jeppesen
 Built new software application and managed configuration/testing for
▪ Masco Contractor Services
Oracle Project Accounting (PA); trained management team on
▪ Insteel Industries
functionality and interface capability with Primavera.
▪ EcoSys Management/Sun Trust
▪ U.S. Army Corps of Engineers
Bill D. Mohamed
H: 703-448-5980 ▪ C: 917-392-1104 ▪ nabilmo@yahoo.com ▪ Page 2
CAPSTONE ERP CONSULTING, LLC (continued)

As sole functional lead, implemented/managed
deployment /training of Oracle PA, Primavera, OP3,
and legacy systems across 70+ global sites.

Selected for functional lead role at Towers Perrin;
resolved 90%+ of user inquiries and eliminated
escalation to tier 2 or 3 support.
Only training consultant on a Towers Perrin
assignment retained from original staff of 5;
developed multiple customized training modules
online self -study training simulations, meeting an
exceptionally aggressive 1 month deadline.


Reduced client costs at Towers Perrin by acting as
“one-stop-shop” for all Oracle training and pre/post
production work, eliminating need to work through
Oracle directly.
Testimonials
“We clearly got more than a training coordinator with Bill. We received
a functional expert who willing and eagerly took every assignment that
was given to him. Bill has provided quality results with outstanding
effort.” Project Officer, Enterprise Project Management Team
Naval Facilities Engineering Command
“Bill’s performance was outstanding. He consistently
demonstrated superb knowledge of Oracle Projects and helped
the team and client resolve application, setup, configuration, and
processing issues.”
Client, Military Sealift Command
“Excellent presenter…clear and well-organized. Repetition of
topics was useful to reinforce navigation for those of us who are
not current Oracle users.”
Participant, Oracle Training
ORACLE CORPORATION, Reston, VA, 1999 to 2004
PRINCIPAL CONSULTANT - Provided Oracle training, business analysis, and systems testing support to Oracle’s DoD clients.


Tapped to turn around a multimillion-dollar implementation project for the United States Army Corps of Engineers
(USACE) that had fallen behind schedule; configured the PA module, wrote an end to end system test script, tested the
system, resolved bugs using Oracle Metalink, and met very aggressive “Go Live” deadline.
Co-created a customized “best-in-breed” training program to teach Oracle Project Accounting and other software programs
to 600 Naval Facilities Engineering Command (NAVFAC) users at multiple locations. Troubleshot ongoing user issues and
provided “high-touch” continuous training support to resistant users.

In Project Accounting (PA) Lead role for Military Sealift Command (MSC) client, eliminated millions of dollars in accounting
errors by identifying, troubleshooting, and resolving ongoing accounting issues and creating Oracle refresher courses to
ensure users were using the product properly and optimizing its value.

Selected as “Rookie of the Quarter” after just three months of employment at Oracle.
ARTHUR ANDERSEN LLP, New Orleans, LA, 1998 to 1999
BUSINESS SYSTEMS CONSULTANT

For a chemicals and plastics client, acted as Team Leader on a JDEdwards OneWorld/Bourque Data Systems (BDS) ERP
software implementation engagement.
AMERICAN MANAGEMENT SYSTEMS, INC., New Orleans, LA, 1996 to 1998
BUSINESS SYSTEMS CONSULTANT

Analyzed accounting and financial systems for U.S. Department of Agriculture and designed interfaces between USDA’s
accounting system and AMS’s proprietary Federal Financial System (FFS).
EDUCATION
MBA, MANAGEMENT & MARKETING, A.B. FREEMAN SCHOOL OF BUSINESS, TULANE UNIVERSITY, New Orleans, LA, 1994
BACHELOR OF SCIENCE, TULANE UNIVERSITY, New Orleans, LA, 1989 ~ Major: Psychology; Minor: Spanish
CLEARANCES
SECRET