Practice makes perfect 28 June 2007 Nottingham Trent University Online application systems – How they can dramatically improve your recruitment process Duncan Macintyre, Director Sales & Marketing GTI Online Solutions Scope • The case for this technology – what users say • What an up-to-date system should do • Future trends • Questions The case for online recruitment systems Now the common currency for graduate applications in the UK – almost all leading graduate recruiters have and use such systems • • • • • • • 20 out of the top 20 financial services employers 8 out of the top 10 accountancy firms 10 out of the top 10 retailers 5 out of the top 10 construction employers 10 out of the top 10 law firms 10 out of the top 10 IT firms 9 out of the top 10 engineering employers In the UK grads now see this as the norm . So why are employers using these systems? Focus ‘I am able to fast-track the whole process,I typically receive 1,000 applications by the closing date. After using the screening tools,I can promptly and politely reject the 95% who do not meet our criteria and focus my attention and time on the 5% most suitable.’ Carolyn Wileman Head of Recruitment, Spectrum Strategy Consultants • A good online system allows you to sift, sort and screen against your selection criteria automatically • Rejects are handled sensitively • Focus can be given to winning the hearts and minds of the right candidates • Do not see an online system as an opportunity to hide behind the technology. It frees you up to focus on winning hearts and minds Beating the competition ‘Competition for the best candidates is intense, we have reduced our time to hire by as much as 70%. This maintains a critical edge for the most talented.’ Neil Shaw, Recruiter, Arup ‘We’ve just smashed our record of someone applying, coming to an assessment centre and then being offered the job: three days. Before (the system), the quickest would have been four weeks and the longest could have taken six months.’ Tracy Ross, Graduate Recruitment, Rolls Royce Plc • Delay risks loosing the best candidates • Your competitors will be using this technology • Today’s generation of graduates expect speedy response • Data at your fingertips • Keep one steps ahead of the business Cost saving ‘I used to employ temporary administration staff for 30 weeks of the year, now it’s just for six weeks, and that’s despite my department getting smaller.’ Tracy Ross, Graduate Recruitment, Rolls Royce Plc • Proven to reduce cost per hire • No need for temporary staff • System cost has fallen meaning that affordable for most employers • Management information enables better tracking of recruitment effectiveness • More efficient recruitment = increased business competitiveness Value add ‘Our system has allowed us to free up recruiters to focus on more valuable areas such as work with the line and universities rather than just sifting through emails and paper.’ Graduate Recruitment Manager EMEA region, Citi ‘Getting rid of the admin and paper work has enriched my and my team’s careers. We are now able to focus on positioning our firm winning hearts and minds and getting our strategy right – an altogether more rewarding experience.’ Graduate Recruitment Manager Dresdner Kleinwort • Getting them to apply is just half the story • Working with the line • Working with the universities • Winning the battle for talent • A good system = happy recruiters Rigour ‘There has been a dramatic change in our processes, we are now far more objective and consistent across the UK, our entire approach has changed for the better. Much improved management reporting and evaluation of our activities.’ Keith Dugdale, Head of Recruiting, KPMG UK • A computer has no agenda • Full audit trail • Consistent processes • Management information • Protection against legal challenge Technology • A good system leverages the latest technology for recruiter benefit • All process from interviewing to testing can be centrally Andy Hutchinson, Recruitment Manager, National Air Traffic Services controlled • Your in-house IT department do not have to worry about the ‘Our front end online numeracy test means that all candidates that get latest trends in the market through to recruiter screening have • A good supplier will become a our minimum numeracy long-term partner and advisor competency thereby making our recruitment process vastly more in your processes efficient.’ ‘Using our integrated SMS text notification service has increased interview/ assessment centre attendance levels to approaching 100%.’ VP Global Campus Recruiting, Credit Suisse What an up-to-date system should do? • Fit seamlessly with your corporate recruitment website – its your system and your data • Be intuitive and easily used • If you want to recruit graduates/school leavers then use a system designed for this purpose • Collect all the information that you require for the selection process • Allow candidates to track their progress & have a positive experience • Simple and powerful search and sift tools • Interview scheduling • Easy to use, dynamic management reporting • Not be noticed by you! • Pay for itself in the first quarter Easy to use recruiter homepage with dynamic fast search and reports Future (current) trends • • • • • • • • Multi-lingual On-boarding networks Bulletin boards SMS g5 management reporting Event management Agency/job board integration Every employer receiving over 250 applications a year using a system by 2010 Questions duncan.macintyre@gtios.com 01491 828938 07875 091525