Introduction to MainSaver and
the Maintenance Process
Part 1: Maintenance Process
Part 2: MainSaver Intro
Last Modified: February 19, 2003
Creator: Phillip D. Hicks
Materials Covered
• The Maintenance Process. We’ll follow the
process from detecting a problem until the
broken part is repaired.
• Introduction to MainSaver.
– How do I submit a WO (Work Order)?
– Can I edit a WO after submitting it?
• Helpful tips.
• Contacts when you have problems.
Our Maintenance Process
• Something breaks.
• Someone documents the problem by submitting
a work order (WO).
• The submitted work order has a status of AWA
(AWaiting Approval)
• The form submitter never changes the WO
status.
AWA
OP/OPD
AWR
CMP
CLO
Our Maintenance Process
The Maintenance Coordinator (MC) processes
the submitted form:
–
–
–
–
The MC inspects the work order (WO) for clarity.
The MC verifies the WO for correctness.
The MC checks to see the WO is complete.
When form is “blessed” by MC, then he changes the
WO status:
WO status AWA -> OP - OPen not affecting data.
WO status AWA -> OPD - OPen affecting Data.
The WO status change puts the problem on various lists
used by Techs, Staff, Ops, etc.
AWA
OP/OPD
AWR
CMP
CLO
Our Maintenance Process
• Now the problem in the field is fixed!
– A new module is in place. The bad module
goes to a lab.
– The problem is "fixed" as far as Users and
Operators are concerned.
– However, we still have a broken module
needing repair. So...
AWA
OP/OPD
AWR
CMP
CLO
Our Maintenance Process
• A Tech changes the WO status to AWR
(AWaiting Repair).
• The OP/OPD AWR WO status change
removes problem from most lists.
• Techs can do a search on status AWR to
find broken modules.
!!!SOME GROUPS CHOOSE TO
SKIP THIS ENTIRE STEP!!!
AWA
OP/OPD
AWR
CMP
CLO
Our Maintenance Process
• Tech fixes broken part. Tech changes the
WO status AWR/OP/OPD CMP.
AWA
OP/OPD
AWR
CMP
CLO
• The WO form is closed by MC. He changes
the WO status CMP CLO.
AWA
OP/OPD
AWR
CMP
Next, submitting form(s)…
CLO
h
Start MainSaver
Double-Click on icon on your desktop
Double-Click Icon
Log into your MainSaver account
Type in your user name and password
Get your login name and initial
password from the Maintenance
Coordinator
johndoe
**********
MainSaver
Start the Maintenance Module. Click on the
Maintenance button
Click Here!
The Maintenance Module
Click on the Asset Button to bring up the
Asset button row
Click Here!
Asset Module
Start up the System Hierarchy Manager
(Shortcut: Hit the F7 key!)
Select the Option
Menu
Release Here!
System Hierarchy Manager
Choose the System, Slot, and Asset you wish
to move
Pulldown menu to
select the System!
Click here!
The System
Hierarchy
Window
Slot/Asset
Information
Printed Here!
System Hierarchy Manager
Select the desired
System from this
pull-down menu
Click here!
For this exercise, we will use the
MainSaver
Training
System
We’ll use
“MainSaver
Training” System Code
for our demonstration
MAINSAVER TRAINING SYSTEM
We will work on a
problem involving
“Antenna Curley!”
Click on the “+”
symbol to open a
hierarchy.
Also, for example, we’ll open
the hierarchies“Spares”, and
“To Be Repaired”.
The Maintenance Process
The fundament “units” of the MainSaver
database hierarchy are. . .
• SLOT: A short description of the location
of the asset.
–
Slots with assets attached have a mailbox
like icon.
–
Slots with no asset have a folder icon.
•
ASSET: The module or object you want
tracked.
•
NOTE: The Slot and Asset are separated by a
“/”in the hierarchy. The slot resides on the left and
the asset on the right hand side.
–
SLOT: THINGOFABOB1
–
ASSET: VLA-GIZMO-NUMBER-1
The Maintenance Process
Assume VLA-GIZMO-NUMBER-1
breaks. We need to document what
died and where it is located.
The documentation process:
•
Click here!
Select (Click) on Asset “VLA-GIZMONUMBER-1” in Slot “THINGOFABOB1.”
The Maintenance Process
Assume VLA-GIZMO-NUMBER-1
breaks. We need to document
what died and where it is located.
The documentation process:
•
Click on Asset “VLA-GIZMO-NUMBER-1”
in Slot “THINGOFABOB1.”
•
After the Asset has been selected click
on the “Add Work Order” button at the
bottom of the window to bring up the
work order (WO) template.
Click here!
The Maintenance Process
Before proceeding, some helpful tools:
• F3 Search:
– Click in the cell where you want the information.
– Press the F3 key.
• Query Lookup:
– Place the cursor over the cell where you want
information.
– Do a right-click.
The Maintenance Process
F3 Search
Click on the “Slot
Number” box and
press F3.
The “Slot Number
Lookup” dialog
box will appear.
Type in a search string. . .
If each box is left blank, we
go to the lookup dialog
box
The Maintenance Process
Lookup Query
Move the cursor
over the desired
field.
The pop-up dialog box gives
you the choice of clearing the
field entry or continuing the
search.
The Maintenance Process
Click on the line
with the desired
information.
Right-click on a
column to sort the
data.
Click on the “OK”
button and ALL
the asset
information is
inserted in the
appropriate field.
The Maintenance Process
General Principles:
• Please fill in all spaces you can! HOWEVER, . .
• Don't let blank fields stop you from submitting
forms.
• Information automatically filled into the WO
depends on design of the asset.
The Maintenance Process
“Charge Cost Center”
Field
Required fields:
• Charge Cost Center
• Work Requested
• The “Cost Center Field”
field is almost always filled
in for you.
“Work Requested”
Field
The Maintenance Process
“Originator”
“Asset”
“Fault Code”
“Work Area”
“Asset Group Code”
(Subsystem)
Some very important fields!!!
F3 searches work in all these fields.
Please fill each of fields.
The Maintenance Process
Now, when we are satisfied with
the information in the above
fields, click “OK”
Click here!
The Maintenance Process
Contacts for helping you!
• Contact Phillip Hicks (e-mail or 7319/7255).
• MainSaver’s Help System.
• PowerPoint MainSaver Contacts Documents:
– Asset Swapping.
– MainSaver Tutorial (Submitting Work orders).
– This presentation.
The Maintenance Process
Materials Covered
•
•
•
•
The Maintenance Process.

How do I submit a WO?

Can I edit a WO after submitting it?
Contacts when you have problems. 
Constructive comments on the
maintenance process are welcomed.
Phillip D. Hicks