Creighton University Interdisciplinary EdD in Leadership I. Course Number and Title: ILD 804 Organizational Theory and Behavior II. Credits: 3 Faculty Contact Information Donna Ehrlich, PhD EdD Leadership Faculty donnaehrlich@creighton.educ 316.640.0555 III. Communication Plan: Response time for emails, phone calls, and grading assignments I will make every effort to respond to emails within 24-36 hours of receipt. Discussion posts will be graded within 3 days of their due date and papers within 5 days. I can be reached by email, text, phone, Skype (dehrlich06) or ooVoo. I will be communicating with everyone by posting announcements and sending email through the Blueline email, please be sure to check the announcements regularly. I will expect all communication between us to be professional in manner, demonstrating respect and sound writing skills. IV. Technical Support For all technical issues related to BlueLine, please call (866.717.6366) or email (creighton@personalsupportcenter.com) the Personal Support Center (PSC). This information is also located on the BlueLine login page (http://creighton.learntoday.info/default.asp). V. Online Writing Support The Writing Center is available to online students. The process for making an appointment is detailed on the following website: http://www.creighton.edu/gradschool/onlinewritingcenter/index.php You can also access the writing center through http://www.creighton.edu/onlinelearning VI. Support Services for Students with Disabilities Please visit this link for information for graduate students with disabilities who may require accommodations: http://www.creighton.edu/gradschool/currentstudentinfo/studentresources/index.php Students with documented disabilities are eligible for academic services through Student Support Services. Please refer to page 18 of Creighton University’s policy on Students with Disabilities http://www.creighton.edu/fileadmin/user/Registrar/docs/archive/UG_11-12.pdf and contact the Office of Disability Accommodations at (402)280-2749 or visit their website at www.creighton.edu/eop/disabilitysupportservices/index.php . 1 If you have a disability that will require academic accommodations, you need to do both of the following as soon as possible: 1) contact LuAnn Schwery (402) 280 2772 who will assist you in obtaining a letter verifying your disability and the accommodations needed, and, 2) make an appointment with your instructor to review this letter and discuss what reasonable accommodations can be made. VII. Course Rationale: This is a required core course for students enrolled in the EdD in Leadership program. The expectation is that students will apply the content of the course to their current working context, and the assignments are designed to help ensure that. VIII. Relationship to Programmatic Themes: a. Ignatian Values: Students are expected to enact magis in framing how they discern and accept responsibilities associated with pursuing a clinical doctorate degree. In relationship to thinking about structuring organizations and managing people to elicit desired behavior, students must see God in all persons and select and enact appropriate practices that are just. This course provides foundational knowledge to diagnose the current state of organizations and understand what could be changed to build better organizations and ultimately, a better society. b. Interdisciplinary Content: ILD 804 emphasizes theories, models, and concepts from the disciplines of organizational theory and organizational behavior. These theories, models, and concepts can be implemented in virtually all work contexts and settings. As such, you will be asked to apply course content to your current work context and share your ideas and thoughts with your peers. From this interdisciplinary application, we can learn from one another. c. Dedication to Interdisciplinary Dialogue: Social construction of knowledge is a foundational perspective of learning in this course, meaning that we can learn from one another, regardless of our work setting or context. Therefore, in order to learn from one another, we must take on the responsibility of sharing, critiquing and reflection on each other’s ideas. This dedication to social construction of knowledge is embodied in this course by requiring participation discussion forums. IX. Course Description: This course explores the most important theories and models that explain the attitudes and behaviors of individuals in organizations. In the second half of the course, we will delve into organization theory to study the "behavior" of entire organizations. The course opens with a brief review of leadership theories, and then covers critical topics from organization theory and behavior, including such things as the relationship of environment and technology to organization structure, organization culture, motivating followers, recognizing individual differences, influences on behavior in groups and teams, and sources of individual and institutional power. X. Course Objectives: On completing the course, students will: 1. Have examined theoretical and applied literature on organizational theory and organizational behavior. (Program goal 3) 2. Be able to articulate the models, theories, and concepts that underlie many common management practices and procedures (Program goals 3 and 4). 3. Be able to correctly diagnose causes underlying observed problems in cases and in real organization settings. 2 (Program goals 3, 4 and 5) 4. Be able to apply theories, models, and concepts to derive solutions, or create structures, policies, and procedures that elicit desired results. (Program goals 4 and 5) XI. Teaching and Learning Methods Critical Reading—Regular reading assignments are selected to explore the dimensions and ideal of leadership and the ethical foundations that inform a leader’s personal and professional practices. Selected chapters, articles, and reports are listed in the Course Schedule/Calendar. Analytical Writing—Writing assignments are designed to facilitate students’ ongoing critical reflection and application of the material to his or her own practice setting. There will be continued emphasis on students’ development of skills in analysis and synthesis. Project Development & Technology—Individually and in collaboration with fellow students, analyze problems, develop and submit strategic plans and solutions, and interactively present and critique the synthesized submissions Dialog—Students will contribute regularly to forums designed to offer students opportunities to exchange ideas, identify areas of consensus and disagreement among fellow students, and formulate substantive responses and contributions to inquiry in the course. Feedback—Students will receive regular feedback on their performance and progress throughout the course. XII. Student Expectations: I will expect from the student the initiative to check into the classroom often, at least 3-5 times each week, responding professionally in the discussion forum and participating in dialog with the faculty and other classmates. XIII. Internet Etiquette (Netiquette) Netiquette is a set of rules and guidelines on how to behave in interactive discussion forums and email. It is a combination of the words “Net” and “Etiquette”. While the rules of netiquette can and will change over time and where they are being used, some simple common sense guidelines are generally agreed on. The primary rule to remember in all your communications online, via email or the discussion forums is that the person on the other end is another human being. The anonymity of the internet can tempt one to express themselves in ways they wouldn’t if the same conversation was face to face. When having discussions with your classmates or instructors please be mindful that your conversation is public and you should not disclose anything or say anything you would not say in a large public forum or a classroom. You can also read more about netiquette from the following sites that go into more detail about all forms of Internet communications. Albion.com Core Rules of Netiquette http://www.albion.com/netiquette/corerules.html Living Internet Netiquette Guidelines http://www.livinginternet.com/i/ia_nq.htm XIV. University Academic Integrity Policies Be particularly aware of the dangers of plagiarism. We expect that your written products are your own creation. “Copying and pasting” others’ written work through any kind of internet search is a serious offense. If you have questions here, I would be more than happy to discuss them. “Plagiarism” is the attempt to pass off other peoples’ work (ideas, words, phrases or passages) as your own. Plagiarism is not acceptable regardless of which writing style, format, guide or publication manual you may be using to complete an assignment. The penalty for 3 plagiarism can range from a grade of "F" on the assignment, paper or test, to a grade of "F" for the course and/or dismissal from the University. A student who engages in any of the following acts of academic or academic-related misconduct is subject to disciplinary procedures and sanctions as determined by the school or college in which he or she is enrolled. Academic or academic-related misconduct is defined to include but is not limited to: 1. Unauthorized collaboration or use of external information during examinations. 2. Plagiarizing or representing another’s ideas as one’s own. 3. Furnishing false academic information to the University. 4. Falsely obtaining, distributing, using, or receiving test materials. 5. Falsifying academic records. 6. Falsifying clinical reports or otherwise endangering the well-being of patients involved in the teaching process. 7. Misusing academic resources. 8. Defacing or tampering with library materials. 9. Obtaining or gaining unauthorized access to examinations or academic research materials. 10. Soliciting or offering unauthorized academic information or materials. 11. Improperly altering or inducing another to improperly alter any academic record. 12. Engaging in any conduct which is intended or reasonably likely to confer upon one’s self or another unfair advantage or benefit respecting an academic matter. The University Student Handbook can be found at: http://www.creighton.edu/studentservices/centerforstudentintegrity/ XV. Grading (overall course and individual assignments) Grade A B C F Grading Criteria (% of total points) 94-100 Superior performance in meeting course objectives 86-93 Excellent/good performance in meeting course objectives 78-85 Average performance in meeting course objectives 77 and below unsatisfactory performance Course Grading Distribution Discussion Post (8 weeks x 100 point/wk) #1 Written Assignment – Dead Poets review #2 Written Assignment – Case study 1 #3 Written Assignment - Case study 2 #4 Written Assignment – Article review #5 Environmental Diagrams #6 Structure Diagnosis & Diagrams #7 Technology & Culture Diagnosis #8 Final reflective essay Total Total Possible Points 800 100 100 100 100 100 100 100 100 1600 PAPER preparation: All papers are to be prepared following APA (American Psychological Association ) guidelines. Papers are to be double-spaced, 1 inch margins, formatted and referenced according to APA guidelines. A quick reference document for the APA style guide is on the course website or you may visit http://owl.english.purdue.edu/owl/section/2/10/ Assignments 4 XVI. Prerequisites: Admission to program XVII. Instructor of Record: Donna Ehrlich, PhD EdD Leadership Faculty donnaehrlich@creighton.educ 316.640.0555 XVIII. Discussion and Writing Requirements. (see detailed assignment guidelines) (instructors reserve the right to modify these as the course proceeds.) *All Discussion Posts are due at 11:59 on Thursday’s. Papers are due at midnight on Sunday’s . Late assignments will be accepted only if arranged with the instructor ahead of time, if an emergency does occur please notify me immediately so arrangements can be made for submitting assignments. The class moves quickly and it is important that all of us are actively involved to create a positive learning environment. This is our opportunity to come together and spend time researching, reading and sharing what we are learning and applying it to what we have and are experiencing. XIX. Two Required Texts: (schedule details all readings by week) Title: Organization Theory 2nd edition Author: Mary Jo Hatch with Ann L. Cunliffe Publisher: Oxford University Press Title: Essentials of Organizational Behavior (11th Ed.) Author: Stephen P. Robbins and Timothy A. Judge Publisher: Pearson Prentice Hall You need to watch the film Dead Poets Society, starring Robin Williams and directed by Peter Weir, during the first week of class. You can order a DVD from Amazon.com, rent it from Netflix or other rental services, if you have the proper equipment. Your Harvard readings and cases need to be ordered directly from Harvard Business School Publishing using the link below. There is a small fee for downloading the files needed. http://harvardbusinessonline.hbsp.harvard.edu/relay.jhtml?name=cp&c=c62354 Journal articles that are not on the Harvard course site are on electronic reserve through the library. Please copy and paste the link to access the files. https://blueline.creighton.edu/section/default.asp?id=AS_AS_RAL_eReserves Password: ILD804SPR XX. SCHEDULE/ASSIGNMENTS Course website URL: http://creighton.learntoday.info/default.asp Discussion Post Guideline: (100 points per week) This course is designed to be a collaborative learning community using discussion postings. Weekly Discussion Questions on topics relevant to the assigned course 5 topics will be assigned by the instructor, who will open the dialog by posting relevant questions or comments intended to seek reflective comments by the teams. Active student participation in the class discussion with timely postings in the forums are important to the pedagogy of this program. Students are to enter their 1st discussion postings by 11:59 p.m. Thursday of each week. The discussion for each topic will close at 11:59 p.m. on Sunday of each week. Students will be expected to contribute to the responses of at least two other classmates’ postings each discussion. Discussion postings should be reasonably brief, e.g., approximately 250-500 words, and contain original ideas and suggestions. Sources for posts should be briefly cited in the discussion forum. Use full citations for other sources (APA format). Responses to other students’ posts should extend the conversation and not merely offer a comment of agreement or a descriptive statement. For instance, question assumptions underlying claims or offer additional questions for the group that will enhance learning. The faculty will actively participate in the dialogs by providing feedback and answering and asking questions. The instructors will grade each discussion posting by Wednesday of each week. Letter Grade Total Points Earned On Assignment A 94-100 B 86-93 C 78-85 F 77 and below Description Superior performance. Models professionalism and exemplary intellectual engagement with the course content. Demonstrates ability to productively identify sources of conflict, tension, and disagreement in ways that motivate and deepen inquiry in the course. Postings submitted on time, allowing ample time for others to comment; two welldeveloped responses submitted to the postings of others. Excellent/good performance. Consistently expresses an open, attentive, collegial, caring demeanor. Offers comments and questions to facilitate understanding, further development, and clarification of fellow students’ points. Postings submitted on time, allowing others to post responses; follow up comments are brief and not leading to additional learning.. Average performance. Inconsistent posting; comments lack depth; oversimplifies the issues; and, postings are submitted at last moments, allowing little or no time for follow up discussion. Unsatisfactory performance. Demonstrates untimely, noncollegial, unprofessional, disruptive, or otherwise rude behavior. Attempts to silence or dominate others during dialog. Offers comments that tend to close dialog or interfere with exploration of an issue’s complexities or ambiguities. Adopts an uncaring demeanor toward others. 6 Week 1: Answers to Questions Covering Leadership and Power as Evidenced in Dead Poets Society Week 2: Answers to Questions Regarding the Alex Sander case Week 3: Answers to Questions Covering Teamwork as Evidenced in The Army Crew Team Case Week 4: Answers to Questions Covering Motivation & Feedback as Evidenced in the Article Selected Week 5: Answers to Questions Covering Organizational Environment diagram and questions Week 6: Answers to Questions Covering Organizational Structure diagram and questions Week 7: Answers to Questions Covering Organizational Technology diagnosis and Cultural Diagnosis and questions These assignments will be graded using these criteria: Letter Grade A Total Points Earned On Assignment 94 - 100 B 86 - 93 C 78 - 85 F 77 or fewer Description Superior performance. Questions are clearly answered by applying models, theories, and concepts from the reading assignments. Models, theories and concepts are clearly understood and appropriately applied to analyze situations and answer questions as required. Consistent use of APA with minor errors. Answers are thorough while parsimonious (that is, unnecessary “fluff” that elongates but does not further elucidate is not present). Excellent performance. A good attempt is made at applying models, theories, and concepts from the reading assignments. There may be evidence of an incomplete understanding or misapplication of models, theories and concepts in analyzing situations and answering questions as required. Minimal use of APA. As always, answers should be thorough while parsimonious (that is, unnecessary “fluff” that elongates but does not further elucidate is not present). Average performance. Demonstrates minimal and somewhat inconsistent responsiveness to assignment requirements. There is lack of demonstration of completing the assignment following the requirements. There is inconsistent use f APA, which detracts from the overall writing of the paper. Unsatisfactory performance. Demonstrates poor ordering or organization of ideas, inaccurate analysis and application of theoretical concepts; weak referencing or use of APA; demonstrates a lack of responsiveness to due dates and times or failure to adhere to formatting criteria. Week 8: Final Reflection Paper: This assignment is a final reflective paper. You will engage in a critical self7 reflective review of the course concepts and discuss how you relate these concepts to your personal experiences. In this paper you will write about what you will take away from this course to again add to your “toolbox.” You should be able to complete this assignment in at least 5 but not more than 7 pages. Grading Rubric for Final Reflection Paper Letter Grade A B Total Points Earned On Assignment Description 94 - 100 Superior performance. Compelling evidence of a critical look at self with supporting recommendations for continued growth and professional development; Well supported examples that link core concepts/ideas from the course to own experience and development plan. Exemplary use of APA format. 86 - 93 Excellent performance. Good evidence of a critical look at self with supporting recommendations for continued growth and professional development; Examples that link core concepts/ideas from the course to own experience and development plan. Consistent use of APA but includes a number of errors. C 78 - 85 F 77 or fewer Average performance. Demonstrates minimal and somewhat inconsistent responsiveness to assignment requirements. Very little self-reflection is demonstrated and limited personal experiences are discussed. Inconsistent use of APA, which detracts from the overall writing of the paper. Unsatisfactory performance. Demonstrates poor ordering or organization of ideas, inaccurate analysis and application of theoretical concepts; weak referencing or use of APA; demonstrates a lack of responsiveness to due dates and times or failure to adhere to formatting criteria. Topic Assignments: Readings/Discussion Forums/Written Work 01 Leadership: Substance, Style and the Wielding of Power Watch “Dead Poets Society” Read Chapters 11 and 12 in Robbins and Judge Read Gabarro, J. J. & Kotter, J. P. (1980). Managing Your Boss Harvard Business Review Read “Inside the Coup at Nike” from BusinessWeek from the electronic reserve through the library Submit the answers to the assignment about the movie to the drop box and post interesting comments in the discussion forum 02 Understanding People by Themselves Read Chapters 2 and 4 in Robbins and Judge Case Study 1 – Greiner, L. E. & Collins, (2008). A Day in the Life of Alex Sander Harvard Business Review Submit answers to the assignment to the drop box regarding case Week 8 study 1 and post interesting comments in the discussion forum 03 Understanding People You Thought You Understood (until a group got a hold of them) Read Chapters 8 & 9 in Robbins and Judge Case Study 2 – Snook, S. & Polzer, J. T., (2004). The Army Crew Team Harvard Business Review Submit the assignment to the drop box regarding case study 2 and post interesting comments in the discussion forum Getting People to Do What You Want Read Chapter 6 and 7 in Robbins and Judge Article review – Select one of the following articles found on the electronic reserve through the library: Liou, S. (2008). An Analysis of the Concept of Organizational Commitment (healthcare) or Bardon, T. & Josserand, E. (2009). Why do we play the games: Exploring institutional and political motivations (education) Submit answers to the assignment to the drop box regarding the articles and post interesting comments in the discussion forum Organizational Environments Read Chapter 3 in Hatch and Cunliffe Diagram Your Organization’s Environment Submit answers to the assignment to the drop box and post interesting comments in the discussion forum Organization Structure Read Chapter 4 in Hatch and Cunliffe Diagnose Your Organization’s Structure; Reflect on EnvironmentStructure Match (or not) Submit answers to the assignment to the drop box and post interesting comments in the discussion forum 07 When is Technology NOT Technology and Putting Weeks 5, 6 & 7 Together and Organization Culture Read Chapter 5 & 6 in Hatch and Cunliffe Read Organizational Dynamics “Getting Value from Shared Values” (McDonald & Gandz) from the library on electronic reserve. Diagnose Your Organization’s Culture and Your Organization’s Technology; Reflect on Environment, Structure & Technology Matches (or not) Submit answers to the assignment to the drop box and post interesting comments in the discussion forum 08 Congruence & Strategic Alignment Final reflection paper Submit answers to the assignment to the drop box and post interesting comments in the discussion forum 04 05 06 OVERVIEW TABLE OF WRITTEN ASSIGNMENTS: Week 1 Week 2 Week 3 Week 4 Assignment Assignment Assignment Assignment #2: Case #3: Case #4: Article # 1: “Dead study review Study Review Plan to pace yourself….. Week 5 Week 6 Assignment Assignment #5: Diagram #6: the Diagnose 9 Week 7 Assignment #7: Diagnose Week 8 Assignment #8 – Final Self- Poets Society Dialog Forum #1: Leadership styles and leading from the middle. Along with power and politics review Dialog Forum #2 Attitudes and assessments, understanding people. Dialog Forum #3: Group behaviors, how to lead organization environment Dialog Forum #4: Applying theories of motivation in an organization your your organization organization structure culture and technology Dialog Forum Dialog Dialog #5: Aligning Forum Forum your #6: Share #7: Discuss organization your your for the future; analysis of organization understanding your culture and the organization technology, environment. structure reflecting on how it impacts the organization overall. WEEKLY Discussion postings Community of learners dialogue 10 Reflective Essay Dialog Forum #8: Reflective discussion about your learning experience.