Emerging risks: Risk perception at Swiss Re Sean Russell OCCA Meeting July 4, 2007 Disclaimer Please note that this document, or any part of it, may not be disclosed or otherwise made use of without Swiss Re's prior written consent. Whilst any third party information contained in this document has been obtained from sources believed to be reliable, no representations are made as to its accuracy or completeness. Further, Swiss Re expressly disclaims any responsibility for liability or loss arising from use of such information or from any of Swiss Re's comments upon it. Page 2 Overview Page 3 What are emerging Risks? Why are emerging risks of concern for re/insurance? How does Swiss Re detect emerging Risks? Some examples of current emerging risks How to manage emerging risks Emerging risks - definition Page 4 “Emerging risks are developing or changing risks which are difficult to quantify and may have a major impact on insurers book of business.” Often they are already (unintentionally) present in an insurers existing book of business. Risk of change Technological advances & scientific knowledge discovery of new threats, proof of cause-effect relations, improved methods of measuring/detecting emissions Legal standards Economic circumstances transition of liability from ‘fault’ to ‘strict liability’ higher concentration of values, stability of economics (local and global), intensity of insurance Social aspects René Oefeli The Emerging Risks Landscape Finland, 9 May 2006 Page 5 enhanced awareness, deep-pocket philosophy, loyalty of the employee vs employer, public trust, collapse of social security systems Common denominator of emerging risks High uncertainty Difficult to quantify Little information available Risk transfer questionable Frequency and severity difficult to assess No industry position No one wants to make the first move Difficulties for risk communication Page 6 Danger of turning into phantom risks Regulatory involvement necessary Group ER management framework Rationale (Illustration100 years of asbestos premonition) Source: David Gee and Morris Greenberg, “Asbestos: from ‘Magic’ to Malevolent Mineral”. 1906 French factory report of 50 deaths in female asbestos textile workers and recommendation of controls. 1918 US insurers refuse cover to asbestos workers due to assumptions about injurious conditions in the industry. 1930 UK Merewether Report cites 66% of long-term workers in Rochdale factory with asbestosis. 1931 UK Asbestos Regulations specify dust control in manu-facturing only and compensation for asbestosis, but this is poorly implemented. 1950s First worker's comp asbestos claims filed 1960s First GL cases filed and first payments made First claims paid by Swiss Re, Dec 1966 * according to AM Best ** according to Millimans 2006 US Insurance loss as of 2004: USD 55 bn * Total estimated future losses: USD 275 bn ** Conclusion Asbestos exclusions were introduced in the US in 1918 – but somehow they got “lost” in the following years Page 7 Data on harmful health effects of asbestos were reported as early as 1898 , but the insurance industry did not integrate this knowledge into its risk management Risk Management Process Risk Policy Legislation Strategy Risk Control Evaluation Steering Reporting Risk Management Risk Assessment Risk information Objectives & Goals Risk communication Perception Identification Analysis Quantification Risk Treatment Page 8 Avoidance Prevention Reduction Financing/Transfer P&C SONAR’s history Systematic Risk Perception started in 1995 Systematic SONAR Observations of Notions 1995 2000 Patent filed 2002 Associated with Risk Risk perception network established to promptly detect faint signals Purpose: – Identification and evaluation of emerging and future risks – Systematic screening of the risk landscape Page 9 – Centralising observations associated with risk from different countries, cultures and enterprises SONAR perceives early indicators Early indicators Events Early warning Reaction time Page 10 Claims, losses Landscape of emerging risks Ageing infrastructures Food contaminants Indoor pollution Spread of diseases Space weather Page 11 Telemedicine Media risks Cyber risks RSI Cloning Deteriorating safety standards Endocrine disruptors Dirty bombs Implants Stress at work Contingent Business Interruption Alcohol Toxic mold Drinking Mega Intercontinental water quality Tsunami data transmission Resistance to Botox antibiotics Electrosmog CO2 trading Business Loss of ethics reputation Off-shore & Power Invasion internet Organised Customised system of privacy markets crime break drugs Privatisation Pervasive Caldera Bogus parts computing Nanotechnology erruption Silicosis Page 12 Silica is the second most common mineral on earth Numerous industrial uses Disabling, nonreversible and sometimes fatal lung disease Obesity Page 13 Center for Disease Control and Prevention (CDC) has declared obesity an epidemic 1 out of 3 Americans is obese 400 000 obesity-related deaths annually in the US Increases risk of heart disease, type 2 diabetes and colon, breast and endometrial cancers Critical parts Reuse of single-use medical devices Hospitals and external medical providers are reprocessing expensive endoscopic tools used for minimally invasive surgery. Reprocessed medical instruments can expose patients to increased risk of infection. Page 14 Botox Botox (Botulinum toxin) is a toxin injected into wrinkles to permanently paralyze certain muscles and help eliminate wrinkles. It has proven to reduce the appearance of moderate to severe frown lines in 18 to 65 year-old patients. Massive use in the North America and Europe. No long-term studies available. Ageing characteristics of treated facial tissues unknown – 'Michael Jackson facial syndrome' possible. Page 15 Drugs and Cosmetics Violent reactions to antibody therapy Page 16 In a London clinical trial six healthy volunteers suffered multiple organ failure. Specialists agree that results of T cell activation are notoriously hard to predict. Past experience with “small synthetic molecules” can no longer automatically be expanded to such molecules. Potential impact on insurance: product liability can in general be triggered more frequently for drugs stimulating rather than neutralizing components of the immune system. Food Pet food contamination in US Page 17 The major manufacturer of cat and dog food for many brands found that their food had been contaminated with a substance used overseas to poison rats. The contamination comes from ingredients imported from a supplier. “...pets are basically considered property at this point...”. If this changes this “...could bring further liability actions into play.” Potential impact on insurance: increase of products liability exposure for pet food manufacturers. Largest exposure could be in veterinarian medicine and pharma for pets. Food Bypass approval process for pharmaceutical Page 18 Food additives are not subject under the approval process for pharmaceuticals. For some products manufacturers can avoid the lengthy process for pharmaceutical approvals by declaring them as food additives or nutraceuticals Nutraceutical refers to foods claimed to have a medicinal effect on human health. Complex or critical infrastructure Critical software Page 19 Stable software has become crucial for the flawless function of aviation, automobiles, rails or infrastructure MS Crown Princess came close to capsizing due to a faulty steering mechanism. Reasons for such failures are often to be found in cost pressures, faulty time schedules or lack of risk/project management. Potential impact on insurance: casualty of shipping company. If software was at fault the PI cover of the software company would be called on. Highlights the problems with safety relevant software. In cars a failure could trigger PL and/or Recall. Property damage (eg. ship on fire, defective cargo), business interruption. Environment Mysterious, massive death of bees in the US In the US, bee keepers are experiencing unprecedented die offs of bees some losing as much as 80% of their colonies. Some additional facts: In 2000, the total U.S. crop value that was wholly dependent on the honey bee pollination was estimated to exceed $US 15 billion. Potential impact on insurance: – Parts of agriculture relying on pollination by bees will have loss of yield. Page 20 – If chemicals are causing the death of the bees the question who is guilty will be raised. If this is the result of a natural cause, it has no impact on insurance. Spreading of infectious diseases Warning over global bird flu plan Page 21 A third of countries failed to set out how they would distribute medical treatment Individual countries have not consistently prioritised population groups for vaccines and antivirals. No countries prioritised population groups to receive ventilators, face masks and other critical resources Half of the countries studied had prioritised children, despite a WHO recommendation against it. Public health Builders sunburn Page 22 The risk of sunburn has been highlighted as “the new asbestos”, causing cancer which could become the next big threat to the building industry. Contractors across the sector could be facing potentially huge employers’ liability claims amounting to millions of pounds in the coming decades if they do not warn their employees to slap on the suntan lotion. Clearly it would be difficult to determine which sun caused the skin cancer, the one taken at work or the one taken during a vacation. Terrorism Building weapons of mass destruction Page 23 Genetically engineered bio weapons developed by small teams could become reality within the next two to four years. Virologist and state funding is no longer needed. With the help of a DNA synthesizer it would take just over $200 000 to build smallpox genome. Virologist question if it would be that easy. Potential impact on insurance: Product liability for labs synthesizing harmful sequences on demand, accidental releases from laboratories, pandemic with ten thousands getting sick/dead. Pervasive Computing Overview Page 24 Miniaturization of electric circuits makes them more susceptible to cosmic radiation Loss of sensitive personal data Playing video games may result in hand injuries Addictive gambling Googlization Internet creating conflagration Robot safety Vicious bloggers Nanotechnology 1000 000 nm Nanos (means ‘dwarf’ in Greek) Technology to manipulate matter down to 1 – 100 nm Small size 1000 nm – high surface to volume ratio 100 nm – unique properties (material strength and weight reduction, conductivity, new optical properties) – new entry paths (high mobility in human body and environment) <100 nm Page 25 Nanoparticles Ubiquitous in industrial production Page 26 Materials Pharmaceuticals Aerospace Electronics Chemicals Machines Worldwide revenues in the year 2015: More than USD 1 trillion (1000 bn) Nanotechnology revenues worldwide by 2015 (USD bn) Materials 340 Electronics 300 Pharmaceuticals 180 Chemicals 100 Aerospace 70 Tools 20 Healthcare 30 Sustainability Page 27 45 Source: National Science Foundation How much of proof do we need to react? Page 28 Challenge: early signals vs. impact to insurance Do we need to adjust the risk capital? How much statistical data are required to trigger action? Is a proactive behaviour possible? first mover disadvantage? No loss no exposure? How can we adjust premiums without loss experience? How to set priorities? Understand: Page 29 Time to impact Probability Severity (accumulation, cross sector impact) Measures / down side protection / opportunities Premium adjustments Capacity steering, limitations Balance sheet protection: Risk mitigation levels Measures to protect balance sheet encompass: 1 Risk communication to influence the business environment favourably, 2 Developing (underwriting) best practices and 3 Developing rules and adjusting pricing and risk models. SONAR: No immediate actions necessary (mid term) SONAR: Keep/monitor on watch list, no immediate actions necessary (short term); permanent observation Level 1 Level 1 Raising awareness (internally & externally) risk communication to raise internal & external awareness with raising awareness (internally & externally) the objective to influence the business environment to influence the business environment to influence the business environment (e.g. through legislative measures) (e.g. Nanotechnology) Level 22 Level Application of underwriting application ofunderwriting best practice (e.g. best EMF,practice GMO, Silica TSE, Chemicals) Level3 3 Level Rules and model rules & model adjustments adjust-(Asbestos) ments Page 30 individual risk assessment by Risk Engineering Services limitation of exposure through wordings (e.g. trigger definition, exclusions, product type) exclusions limits underwriting principles (e.g. market standards) pricing and risk model adjustments deviation possible, but must be documented in auditable form referral process mandatory for any deviations Possible underwriting measures -‘Best practice’ in underwriting Page 31 Higher premiums offset the uncertain higher risk. No structural solution. Insureds pay risks from the past … Higher retentions stimulate risk-adverse behaviour and prevention. Not a solution to large loss amounts Lower insured limits: better assessment of the severity of occurrence, but not ‘full’ compensation of an insured’s damage (via insurance). Possible underwriting measures -‘Best practice’ in underwriting Page 32 Better risk differentiation stimulates risk-adverse behaviour and prevention fairer solidarity groups Exclusions leave the insured’s damage uncompensated. Sometimes this ‘solution’ is inevitable The liability insurance trigger should be changed from ‘act committed’ to ‘loss occurring’ or even - in some countries - from ‘loss occurring’ to ‘claims made’ Managing emerging risks Conclusions High demand for further systematic observation of the ‘risk of change’ for current and future emerging risks Promoting risk awareness or risk perception internally and externally is vital Define necessary underwriting measures (‘best practice’ in underwriting) in good time meaning: impact analysis and define specific underwriting guidelines Page 33 Additional information Swiss Re Publications: Liability and liability insurance:Emerging risks – A challenge Prion infection on the rise? Nanotechnology – Small Yesterday - today - tomorrow for liability underwriters Hospitals in need of modern matter, many unknowns risk management “www.swissre.com” Page 34 The insurability of ecological damage