Service Member
&
Family Support
LTC Bryan Jacobson
Director, Service Member & Family Support
Bryan.Jacobson@us.army.mil
605-737-6728
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Family Assistance 800-658-3930
AGENDA
• What we’ve learned
• Service Member & Family Support
– Mission and Vision
– Who we are and what we do
• How WE can help YOU
• How WE can work TOGETHER
• Q&A
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Service Member & Family Support
“The #1 priority is to take care our
Soldiers and Airmen and their
families.”
MG Tim Reisch
Adjutant General, SDNG
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What we’ve learned from the
Global War on Terror
Dr. Bill Meirose, MS. Ed., EdD.
Doctoral Thesis: “Community involvement in recognizing
PTSD in South Dakota National Guard Soldiers”
605-737-6669
William.Meirose@us.army.mil
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Rand Study in December of 2008 found that families experience
emotional cycles that mirror the deployment cycles.
A. Pre-Deployment
•
•
Heightened anticipation of loss
Denial that Service Member is leaving
B. Deployment
• “Shock and awe” phase when Service Member departs
• Adjustment to life without Service Member
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C. Sustainment Phase
•
•
Children react based on age of development
Increased stress on adult caregiver
D. Re-Deployment Phase
•
Mixed emotions as preparing for return of deployed
Service Member
E. Post-Deployment Phase
•
Stress caused as a result of the necessary
adjustments and changes in routines
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Service Member & Family Support
OUR MISSION
Service Member & Family Support enhances and
empowers the lives of our customers with consistently
exceptional service & support.
Serve
Educate
Inform
Refer
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Service Member & Family Support
OUR VISION
To be the most effective Service Member and Family
Support in the National Guard
Community partnerships
Multiple points-of-access
Essential resource to commanders
Effective communication
A rewarding place to work
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Resilience
& Suicide
Prevention
Family
Programs
Community
Partnerships
Family
Assistance
Military
Funeral
Honors
Resilience
Training
Family
Readiness
Joint
Family
Programs
Suicide
Prevention
Child/Youth
Survivor
Services
Deployment
Cycle
Support
Transition
Assistance
Employer
Support
Employer
Support
of the Guard
and Reserve
(ESGR)
Employment
Initiative
Program
Joining
Community
Forces
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Airman and Family Programs
•
Purpose is to enhance the military mission by
establishing a support network of:
• Information
• Resources
• Benefits
•
Assist Service Members and families during
mobilizations and deployments.
Airman and Family Program Manager
• Nikki Wajer – 605-988-5962
• Located on Joe Foss Field (Sioux Falls)
•
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Family Assistance
800-658-3930
• Provide help to all military families during times of peace and long
or short-term deployments.
• The Family Assistance Center provides Six Essential Services.
1.
2.
3.
4.
5.
6.
Crisis Intervention and Referral
Legal Resource and Referral
Financial Resource and Referral
TRICARE Resource and Referral
ID Cards and DEERS (Defense Eligibility Enrollment Reporting System)
Community Information and Outreach
Family Assistance Center (East River)
• Brookings – Kim Chase (605-696-5416)
• Watertown – Corinne Mahlen (605-415-0010)
• Sioux Falls – Rachel VanderZee (605-988-5972
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Joint Family Support Assistance Program
(JFSAP)
• DoD resources augment National Guard programs with
specialty skills, programming or short-term needs
• JFSAP Team members:
• Military Family Life Consultants (MFLC)
• Military One Source (MOS)
• Community Partners:
• Operation Military Kids
• American Red Cross
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Military Family Life Consultants
• Provide non-medical, short term, problem solving counseling services
associated with military life:
– Relationships
- Grief and loss
– Family issues
- Anger management
– Stress and anxiety
- Parent/child communication
– Depression
• FREE and CONFIDENTIAL – no records, no link to unit command
• 12 prepaid, face-to-face counseling sessions per issue
• MFLCs are licensed clinicians in Social Work, Counseling or a related
clinical discipline
MFLC (West, NE, SE)
• WEST (Rapid City) – Renee Oler (605-393-5953)
• SE (Brookings) – Michelle Ruesink (605-251-1582)
• NE (Webster) – Amy LaBay (605-660-5636)
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Military One Source
– Military One Source – http://www.militaryonesource.com
or call - 800-342-9647
•
•
•
•
On-line resource library of newsletters, articles, and worksheets
Resource finder - locate child care, summer camps, mechanics, etc.
Financial Information and Income Tax Services
Counseling
• 12 confidential private in-person, telephonic or online
counseling sessions in your local area
• Can utilize this service more than once for different issues
• CONFIDENTIAL and NO COST
POC: Todd Otterberg (605-737-6292)
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Director of Psychological Health
•
•
•
•
•
•
•
Assessment, referral, and case management services
Provide consultation and training to unit command
Supervised by Medical Command
Build community capacity and training, briefings, etc.
Suicide prevention and crisis intervention
Link to unit command, if appropriate/authorized
Licensed clinicians in Social Work, Counseling or a related
clinical discipline
Army National Guard
Teresa Hendrickson (605-786-2922)
Air National Guard
Char Skovlund (605-413-0768)
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Transition Assistance Advisor
• Assist Service Members, Veterans and Family Members
in accessing benefits and services
• Provide outreach to veterans of other service branches
• Advocate and coordinate for entitlements through:
• TRICARE Military Health System
• VA
• Veteran Service Organizations
• Community resources
Dr. Bill Meirose (605-737-6669)
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Suicide Prevention
• Suicide Prevention Training – Annual requirement
• ACE – Ask, Care, Escort curriculum
• SIO – Suicide Intervention Officers in every unit
• ASIST – Applied Suicide Intervention Skills Training
• ASIST T4T – Train-the-trainer @ 4 in SDNG
• Suicide Awareness Month / Stand-down - September
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Yellow Ribbon Reintegration Program
• Provide information on current benefits and resources
available to help face the challenges of deployment.
• Yellow Ribbon Reintegration Program is congressionally
mandated (2008).
– Events are held before, during, and after
deployments.
– Attendance by Service Members is mandatory.
– Service Members are encouraged to bring their
families.
– Weekend Event – child care / youth activities,
lodging, meals, etc.
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How WE can help You…
• Referral or resource
– “Military friendly” resource for a client
• Information and education
– Answer a question (e.g., Tricare, military culture, etc.)
– Presentation or perspective
• Military Family Life Consultant
• Military One Source
• Transition Assistance Advisor to speak
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How WE can work TOGETHER…
• Collaborative effort!
• You are CRITICAL to filling the gaps!
• Expand our ability to help Service Members, Veterans,
and Families.
• Get enrolled in 2-1-1 system
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How WE can work TOGETHER…
Family Member
calls Family
Assistance
Family Assistance
refers Family
Member to
Military Family Life
Consultant
MFLC refers
Family Member to
a community
provider – You!
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IN SUMMARY
• The nearly 4,500 members of SDNG stand ready to
leave the comforts of home and family to help their
friends and neighbors, defend their nation’s interests and
bring peace and hope to people throughout the world….
• We in SMFS are here to help our Service Members,
Airmen and their families! It’s why we exist…
• We invite you to help us help them!
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QUESTIONS?
Service Member
&
Family Support
LTC Bryan Jacobson
Director, Service Member & Family Support
Bryan.Jacobson@us.army.mil
605-737-6728
40
Family Assistance 800-658-3930