New Health Sciences Libraries (NHSLG) at AAMC in DC Sunday, November 7, 5:30-7:30 pm Location: Marriott, Room 8209 Minutes Attendees: Name Institution email Barbara Miller Cooper Medical School of Rowan Univ bmiller@umdnj.edu Barbara Shearer Florida State barbara.shearer@fsu.edu Brian Bunnett New Mexico bbunnett@sal;ud.unm.edu Cecilia Botero Florida cecboter@ufl.edu Darlene Kelly Charles Drew Univ darlene.parkerkelly@cdrewu.edu David King Medical College of GA daking@mcg.edu David W. Boilard Florida International dboilaird@fiu.edu Deb Rand Hofstra Northshore LIJ debra.rand@hofstra..edu Gary Freiburger Arizona-Tucson garyf@ahsl.arizona.edu Ginny Tanji Hawaii tanji@hawaii.edu Jacqueline Doyle Arizona-Phx jddoyle@email.arizona.edu Janice Swiatek Kelley Quinnipiac Janice.Swiatek-Kelley@quinnipiac.edu Jeanette Ryan Arizona-Tucson jlr@ahsl.arizona.edu Jim Bothmer Creighton jbothmer@creighton.edu Joanne Muellenbach TCMC jmuellenbach@tcmedc.org Joe Swanson Morehouse jswanson@msm.edu Keith Cogdill Texas San Antonio cogdillk@uthscsa/edu Mary Ryan Arkansas ryanmaryl@uams.edu Nadine Dexter Central FL ndexter@mail.ucf.edu Nancy Bulgarelli Oakland Univ bulgarel@oakland.edu Ruth Riley South Carolina ruth.riley@uscmed.sc.edu I. Welcome and Introductions A. Jacque welcomed attendees and all introduced themselves indicating the status of their project, e. g., a new library, a new branch of an existing library, or a planned or anticipated library renovation. The audience was split roughly 80/20 with new projects being the majority. We recognized the different needs for each group and that we needed a plan to accommodate those needs, or re-conceive the group to differentiate between them. B. Jacque distributed the “Trends and Challenges” document (See p. 4) that was an attempt to summarize/spotlight key points from Logan’s article from J Med Libr Assoc. 2010 April; 98(2): 105–134. doi: 10.3163/1536-5050.98.2.004.PMCID: PMC2859257. David noted that there are most likely many trends and concepts that 3/10/2016 Document1, p. 1 of 8 New Health Sciences Libraries (NHSLG) at AAMC in DC Sunday, November 7, 5:30-7:30 pm Location: Marriott, Room 8209 we have not yet begun to envision, as well as some mundane ones, such as whether the library has internal restrooms or not, the increased need for power outlets and wireless connectivity, space for student testing, etc., As always, we fell into the discussion of library as “place” and that continuing debate. II. New Library Survey Results and Conclusions No systematic discussion occurred due to the unexpected mix and needs of attendees. III. Thanks to Barbara Shearer, we do have some useful data. Responses to three selected questions are found at the end of this document. General discussions and questions revolved around the following A. We need to finalize the name and actual goals/needs of this group and determine whether we should continue on our own, and/or investigate how to work more effectively within AAHSL; also need to consider differentiating new library needs from those librarians who are redesigning existing and bricks/mortar libraries. This will help us more effectively focus the future plans of the group, e.g.,: IV. 1. Brand new library in new campus 2. New branch library for an existing campus and library 3. A renovation/redesign of an existing library Note that this document is re-named New Health Sciences Libraries (NHSLG) as a result of this discussion. V. General discussions revolved around the following questions and identified needs for the group: A. A major area of interest and need is in identifying existing or creating new staffing standards; consider how this relates to existing AAHSL data system/stats. We need to develop a “future” orientation to staffing and staffing models, to take into account new and emerging trends and needs, e. g., data curation, embededness, and curriculum integration B. We need how best to assess, track, and document needs for new libraries and librarians for and of the future C. We need to identify how and when to capitalize on our “political capital”. D. Once goals are identified, we determine financial resources necessary to accomplish them. 3/10/2016 Document1, p. 2 of 8 New Health Sciences Libraries (NHSLG) at AAMC in DC Sunday, November 7, 5:30-7:30 pm Location: Marriott, Room 8209 E. We need and want to continue to work with AAHSL on the evolving LCME standards (AAHSL Teaching and Learning Committee work), in which several NLG members are involved F. We need to examine evolving collections development practices and planning for these new formats of collections within and for new libraries, branch or regional campuses, and the attendant licensing issues. JMLA is interested in a paper about primarily digital libraries in new medical schools. G. VI. We need to make plans for the 2012 Denver Meeting – workshop or ?? The group adjourned as many had other meetings to attend. We will share notes from this session and use email to pursue issues identified. Jacque will also share with the AAHSL Board asap. 3/10/2016 Document1, p. 3 of 8 New Health Sciences Libraries (NHSLG) at AAMC in DC Sunday, November 7, 5:30-7:30 pm Location: Marriott, Room 8209 …Trends and Challenges Although these projects are very diverse in scope, size, and format, some trends can be observed in a number of features that commonly appear: Flexibility: Flexibility is the cause celebré. Almost every library mentioned flexibility in the design of almost all staff and public spaces. One example is classrooms that are used by students for a defined period of time and then are open for study space. Cafés: Increasingly, academic health sciences libraries are adding cafés either in renovations or in new building projects and using them as much for informal meeting and work sessions as for socializing. Some are located in the library, while others are located nearby. Group study rooms: Nearly every academic health sciences library project mentions group study rooms; group study rooms in hospital libraries were mentioned less frequently. The ratio of rooms to clients served is highly variable, but all are designed to be flexible and frequently include plasma screens and white boards. Many are reservable and include movable furniture. Although group study space is needed to accommodate various learning styles, individual study spaces for contemplation are still highly desirable. Information/learning commons: Commons tend to come in a variety of shapes and sizes. There may not be a consensus for defining a learning commons versus information commons; however, learning commons tend to contain all aspects of the information commons but, to a greater extent, are clearly and explicitly aligned strategically with institution-wide visions and missions and offer a fuller range of technological resources that are more seamlessly integrated. In many cases, the traditional library reading room has morphed into the information commons. Single service desk: Nearly a dozen libraries report creating a single point-of-service desk. These appear to be effective for today's information service requirements, but some are concerned about their ability to adapt to different or reduced staffing patterns. Adamson sees future libraries operating with consulting teams with collaborative relationships extending over significant periods of time rather than acting as a transaction-based service provider. In this scenario, the service desk will shrink in importance in terms of customer interaction, while the library staff members' desks will become the focus for delivery of information-consulting services [8]. Conference rooms: Multiple, small, large, and “ceremonial” conference rooms, frequently reservable, are also reported as essential elements of the twenty-first century health sciences library. Compact shelving: Van Orsdel and Born believe there is “evidence that many librarians are ready to give up paper for good” [9]. Several libraries in the survey have supported this position by putting newer print materials on open shelves and older parts of the collection in compact shelving, as they move to nearly fully electronic collections. Artwork: Artwork from prominent artists, faculty, and students is being used more frequently to make the library as attractive as possible. Often, these works honor the 3/10/2016 Document1, p. 4 of 8 New Health Sciences Libraries (NHSLG) at AAMC in DC Sunday, November 7, 5:30-7:30 pm Location: Marriott, Room 8209 distinguished writers, teachers, benefactors, and other important individuals who have greatly enriched the intellectual life of the institution. 24/7 access: Library service, like every other public service, needs to change to fit the needs of customers. Today, library users expect the services they use to be available when they are. Libraries in this area are marching steadily toward the goal of being “open” in a manner of speaking, twenty-four hours a day, seven days a week. Wireless connectivity everywhere: Nearly all libraries are now providing wireless Internet access via either an open, unsecured wireless network or secure connections through the use of virtual private network (VPN) software. Some permit users to borrow a wireless networking card to use with their personal laptop computers. Specialty functions: Libraries report providing space for specialty functions such as videoconferencing, a history of health and medicine room (with fireplace), a reading pavilion for special events such as research day poster sessions, and open reserve reading rooms. Jenkins envisions less space for technical services and collection storage; more space for special collections and digital curation; more numerous and more varied user spaces, some with specialty functions; and more partnerships with other units having similar missions, perhaps shared space [10]. Planning a new health sciences library and/or remodeling one presents tremendous challenges. In addition to space challenges created by rapid technological changes affecting teaching, learning, and research; changes in teaching methodologies; the need to build a sustainable model for scholarly communication; decreasing rates of financial support; skyrocketing prices for information access; and demand from users to access materials online, there are challenges related to poorly sited buildings that make them unsuitable for renovation for a variety of reasons (too many floors, spaces of the wrong size). Remodeling may reveal other challenges such as providing access for people with disabilites, replacing mechanical and electrical equipment, or correcting other structural deficiencies. Noise, cleaning, plumbing, heating and ventilation, and lighting also create challenges. Today's libraries plan for as much sound-proofing and baffling as possible. Zoning for quite and silent study areas and use of white noise are helpful, but noise travels, particularly down staircases. They choose colors that hide dust and dirt. Pale floor tiles do not hide coffee and soda spills. Dark furniture looks expensive (and often is), but it shows dust, fingerprints, and cup rings. Motion sensor lights help make the library “green” but are not recommended for staff offices. The survey results confirm a trend reported by Kronenfeld [11] that health sciences libraries are continuing to migrate from print-based collections to digitally based collections. Library space has become too valuable to be so heavily used for storage of long back files of lightly used journals. As less collection space is required, technology provides greater accessibility and opportunities to address changes in curriculum and scholarly communication models. Some health sciences libraries report losing space as they move toward library space for “community” building and generally reconstruct the traditional 3/10/2016 Document1, p. 5 of 8 New Health Sciences Libraries (NHSLG) at AAMC in DC Sunday, November 7, 5:30-7:30 pm Location: Marriott, Room 8209 concept of the “library as a place” to the “institution's center for information.” They are becoming more proactive in finding innovative ways of using or retooling space for concentration, collaboration, contemplation, communication, and socialization as the influence of the library extends throughout the parent institution, while moving toward a clearer operational vision of the library as the information nexus of the institution and not merely as a physical location with print collections similar to that described by the AAHSL Charting the Future of Knowledge Management in the Academic Health Center [12]. Some individuals question whether the library as place will continue to exist as information becomes increasingly available electronically and as budgets tighten; however, there is some evidence in this building survey to support the belief that libraries will continue to be built and/or remodeled as new health care facilities are constructed. New construction and renovation will continue because what goes on inside libraries now is different than what was planned to go on inside of them when they were built, just as what goes on inside of them today will be different than what goes on inside them tomorrow. Answers to three of the survey questions 14. How this group can help: How can members of this group help you most? For instance, would you like to participate in a listserv, hold meetings either face to face or virtually, just know that you have contacts who you can call on when help/feedback is needed? Having this group to bench-mark against is extremely helpful. Also just having a network of peers in similar circumstances that you can turn to. Meeting face to face once a year. We could construct a tool for gathering user data and preferences from our first classes for publication. The findings would be mutually supportive, and also would help up-and-coming medical libraries. Sharing information -- perhaps design studies in key areas for publication and presentation. I'd like to see us collect responses from this survey and send them in advance to those who are attending the AAHLS meeting in November; then begin a dialog at the meeting. The 2 hour meeting in November may provide enough time to plan our strategy for working together; create a charge for our group, etc. A listserv is always helpful. Face-to-face is more effective than virtual meetings, but virtual could work if there was an agenda and it was well organized. This group helps me by responding to questions via the email discussion list, by organizing meetings at national conferences, by collaborating on posters, publications and projects, and by just being there for a quick phone call. Continued mutual support, data and wisdom-sharing. Innovation and how to do it well. we already have a listserv: neehsls@listserv.arizona.edu which I use frequently! We need 3/10/2016 Document1, p. 6 of 8 New Health Sciences Libraries (NHSLG) at AAMC in DC Sunday, November 7, 5:30-7:30 pm Location: Marriott, Room 8209 15. people to write for the blog... not long and eloquent but informative. once per year is good for face to face, at aahsl but perhaps more often via webmeetings. I find listserv useful and the blog as a place for archived information. Face to face meetings to be most useful should have a somewhat structured agenda. How can and should this group work with AAHSL? For instance, when (in the life of the school) is it appropriate to begin entering data into the AAHSL statistics? The group helped tremendously when we were planning, and I feel that we are successfully launched now. Ideas on joint storage of older materials, listserv, meetings, Tell us something about yourself: Is there anything else you would like for us to know about you or your library that will help us understand and perhaps help anticipate your questions/needs? We are waiting for a joint UT/TAMU storage facility that will allow all campuses to claim ownership on 1 copy of materials stored there. My librarians are being hired as tenure-track faculty within the School of Medicine. Is anyone else dealing with tenure issues? Would like to work on getting a grant to fund a face to face meeting for us to discuss our issues. I am either exhilarated or exhausted depending on the time of day. Sometimes I am both. Is there such a thing as 'biofeedback for biomedical librarians'? We are happy to share and to provide support. My career has been in health sciences libraries serving nursing, allied health, and residency programs. It would be helpful to know the differences in expectations among accrediting bodies such as NLN, AAMC, AOTA, etc. I am familiar with the standards for Allied Health programs and ACGME. Since I am at the beginning, overview of others' experiences is invaluable. This is my second experience with creating a new medical school library from the ground up. My first experience was with the Northern Ontario School of Medicine, in Thunder Bay, Ontario, Canada. I have learned a great deal from these experiences, and I continue to learn more as the library, learning environment and technology evolves. Things change on almost a daily basis. I have been asked to take the lead in subject indexing of all the curriculum learning objectives. This is a major task. Assessment and evaluation are a critical piece of overall school planning. Would like to know how others may relate to these issues. I am in a grey area with AAHSL. I'm an associate director reporting to a director at another location. 3/10/2016 Document1, p. 7 of 8 New Health Sciences Libraries (NHSLG) at AAMC in DC Sunday, November 7, 5:30-7:30 pm Location: Marriott, Room 8209 18. Your suggestion for our meeting in November: Please suggest 1 agenda item that you would like to see included at the November meeting: I'd like to hear from people who are ahead of me in the process: How did the first year go? What kinds of materials were students looking for? Did you provide any information literacy sessions? What did you cover and how did it go? The possibility of forming a task force for exploring consortium cost sharing for e-resources. Gathering user data from entering medical students, looking for questions that are unique to NEEHSL. Charge of group with action items and timeline. This is my first meeting, so I am just hoping to meet others in AAHSL. Interested in any topics related to library staffing challenges, new library roles within medical colleges, creative library budgeting. Updates on what has happened since this survey was completed. Learn what we learned from this survey, e.g., are their commonalities and/or trends? Discuss how can AAHSL help us. Relationships with other School of medicine staff - faculty, admissions, student affairs, academic affairs, administrator responsible for budget, etc. Storage of print to make room for new uses of library space (learning commons, interactive study rooms) Communication -- how do we keep the group engaged and communicating their ideas? 3/10/2016 Document1, p. 8 of 8