Role of Internal Audit in Corporate Governance September 2010 Tumin Gültekin, Partner PwC Contents Section 1. Determining the role of internal audit Internal Audit transformation PricewaterhouseCoopers Page 3 2. Transforming the role regarding corporate governance 11 3. Questions 24 2 Determining the role of internal audit Internal Audit transformation PricewaterhouseCoopers 3 Overall structure Board / Audit Committee Executive Management Risk Management Function Actuarial Function ORSA Risk Management System ORSA Process PricewaterhouseCoopers Internal Model Internal Control system Compliance function Internal audit Risk Committee (not required) As companies move toward enterprise risk management, Internal Audit must also evolve – or risk a diminished value proposition 20th Century Internal Audit Model Controls assurance based on cyclical or routine audit plans The Common Internal Audit Model Controls assurance based on a risk-based internal audit plan The Risk-Centric Internal Audit Model Risk and control assurance based on the effectiveness of risk and control processes implemented by management If the view (among stakeholders) grows that all Internal Audit does is test controls, then resource levels will have to come down. Chief Audit Executive, Financial Services Industry Traditional internal auditing will probably diminish in value if the organization moves towards formal risk management. Senior Executive, Rating Agency Source: Internal Audit 2012 Determining the role of internal audit PricewaterhouseCoopers 5 Aligning Internal Audit activity to corporate risks; strategic objectives; driving stakeholder value • Strategic, operational and business risks underlie 80% of the rapid declines in shareholder value. • Gaps exist between the current focus of many Internal Audit functions and the significant risks their organisations face. • Over the past five years, internal auditors have been concentrating on basic financial reporting and compliance risks. 60% 20% 15% 5% Strategic & business Operational Financial Compliance Source: PwC, composite of various studies of US and UK markets Determining the role of internal audit PricewaterhouseCoopers 6 Internal Audit functions need to have a clear view of where they want to be positioned “Controls-focussed” Determining the role of internal audit PricewaterhouseCoopers “Strategic/Operational focus” 7 Some of the typical gaps in the role of internal audit Gaps in coverage and inefficient processes are also driving a need for change Gaps common to many internal audit functions 1 Risk assessment typically not aligned with drivers of shareholder value 2 Internal audit activities focus on low value activities and controls or replicates external audit procedures 3 Financial and human resource limitations and constraints 4 Use of technology tools is limited and they are not integrated 5 Audits are planned with overly broad objectives and scope 6 Routine audits do not fully leverage available data analytical tools 7 Assignment process and travel requirements create significant process inefficiencies 8 Communications (reports, etc) and ratings consume significant resources 9 Recommendations are not impactful 10 Process is weighted toward repetition vs. relevance Determining the role of internal audit PricewaterhouseCoopers 8 Transforming the role regarding corporate governance Internal Audit transformation PricewaterhouseCoopers 9 How internal audit can add value Organization Strategy Implementation • Board expectations • Dynamic mission vs. static / limited purpose Shareholders value drivers • Organisational alignment Risk management alignment • Flexibility • Enterprise strategy • Stakeholders’ expectations • • Strategy Organization People Technology Technology • Effective utilisation • Enhance risk-based approach • Leveraged to change process • Substitute for labor Transforming the role regarding corporate governance PricewaterhouseCoopers People Process Process • Process efficiency • Willingness to change • Effective communication • Stature across enterprise • Achieve mission/objectives • Attract and retain talent • Source of talent • Successful progression to management roles in the organisation • Potential leaders of departments or business units 10 How internal audit can add value – Solvency II related Assessment and improvement of... • Risk management strategy • Stakeholders’ expectations • Policies • ORSA • System of governance • Investment Strategy • Reinsurance Organization • Risk etc Technology • Data requirements • IT systems and architecture • Data quality and consistency • Model • Technical provisions • Systems security and controls People Process • • Internal control system • Risk management system • Solvency II project • Policy and procedures, documentation • Responsibilities • Proper resource and expertise Reporting • Management • Internal • External Transforming the role regarding corporate governance PricewaterhouseCoopers 11 An approach to transforming internal audit Strategy & Risk People Process Technology Strategic Objectives Capabilities Assessment Audit Cycle Improvements Optimisation of Technology • • Inventory of existing skills • • • Conduct gap analysis Align Internal Audit with organisation’s strategic objectives Reduce the labor content of audits by increasing the effectiveness of lower-risk audits • Determine adequacy of resources to respond to all key risks • Reduce audit cycle time by conducting more targeted audits • Provide real time monitoring of significant risks • Increase value derived from focus on higher-risk areas • • Improve communication to stakeholders through concise, impactful reports Explore areas where technology can streamline or standardise a process • Test entire data populations electronically Understand what the strategic objectives of the organisation are Stakeholder Value • Understand what drives/devalues stakeholder value within the organisation Strategic Risks • Understand what the strategic risks of the organisation are Transforming the role regarding corporate governance PricewaterhouseCoopers Talent Management • • Use of internal and external resources Consider implementing a rotational staffing model to attract and retain talent 12 Value enhancement and efficiency This approach is focused on aligning the IA strategy with the value-producing processes and activities of the organisation, while streamlining the IA operations to drive efficiency Company Strategy / Shareholder Value Drivers/ Strategic Risks Value Enhancement Focus Internal Audit Strategy Organisation Operating StrategyPeople Process Technology Transforming the role regarding corporate governance PricewaterhouseCoopers Process Improving Inefficiencies & Managing Costs Technology 13 Transformed vs. traditional risk assessment approach Identify Stakeholder Value Creating Activities Stakeholder Value Based Approach “Top-down” approach where coverage is driven by issues that directly impact shareholder value, with clear and explicit linkage to strategic issues of the organisation. Understanding Enterprise Risks (Strategic, Financial, Operations, Compliance) Evaluate Impact to Shareholder Value Audit plan Traditional Approach Traditional “bottom-up” approach based on stakeholder interviews and analysis. Focus is on coverage of identified risk areas, geography and business operations. Evaluate Impact of Risks within Audit Universe Identify Risks (financial operations, compliance) Define Audit Universe (eg geography, business unit) Transforming the role regarding corporate governance PricewaterhouseCoopers 14 Some strategies for strengthening the role of internal audit in corporate governance What would be the greatest strategic value internal audit could and should contribute? How could do the companies manage the risks to shareholder value? Strategies 1 Identify stakeholder expectations of internal audit; ask what management, the board, and the audit committee value 2 Assess overall governance structure, policies, corporate culture and ethics 3 Assess risk management structure and activities 4 Link the company’s strategic objectives and shareholder value drivers to internal audit’s scope 5 Consider how previously unaudited areas might be audited, then align auditable risks to the audit plan 6 Eliminate routine, low-value audits 7 Assess financial governance and reporting processes; and fraud control and communications process 8 Identify inefficient processes, develop implementation plans for process efficiencies 9 Review updated internal audit plan, along with cost-reduction ideas, with key stakeholders to gain support 10 Implement (add measurement, feedback and adjustment processes for continuous improvement) Transforming the role regarding corporate governance PricewaterhouseCoopers 15 Questions Internal Audit transformation PricewaterhouseCoopers 16 PwC – enhancing the value delivered by internal audit © 2009 PricewaterhouseCoopers. 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