MA in Management – Strategic Analysis Module Methods and Directions of Corporate Strategy Development Page A. INTRODUCTION TO SESSION This Session introduces the concept of corporate (multi-business) strategy by exploring the ways in which companies develop new directions for their activities and the methods by which these directions can be achieved. Session 7 builds on this base to explore how multibusiness companies can manage the creation of value across the organisation as a whole Your Objectives By the end of this session you should be able to: • Appreciate the range of challenges to be confronted by corporate strategy. • Outline the alternative directions in which organisations can develop and assess the factors likely to influence the attractiveness of following such strategies. • Outline and evaluate the various methods of corporate strategy development and their relationship with the alternative directions. B. THE CHALLENGE OF CORPORATE STRATEGY So far, the discussion of strategy process and content has concentrated largely upon the search for sustainable competitive advantage within a single business area. However, most organisations tend to move into new business areas as they develop and seek to exploit new opportunities. Generally underpinning these developments is a belief that risks can be reduced and opportunities expanded by relying on more than one activity. As a consequence, organisations become more complex, with operations spread across many geographic areas, serving different customers and offering different products/services. Corporate strategy focuses on the strategic decisions involved in trying to manage this complexity. As well as decisions on how to compete in each area, the organisation needs to decide in which directions to develop, what methods of development to use, how far to extend the scope of the business and how to create and manage synergies to achieve value as a corporate whole. It is not just in large, often multi-national, companies that these issues are relevant. As part of the Troubleshooter series, John Harvey-Jones has visited a family farming business in Suffolk, England on several occasions over more than a decade. His visits have highlighted the challenges of corporate strategy that have confronted the family over the years. The following illustration describes the evolution of the Peake’s family business up to the time of John Harvey Jones first visit in 1989, the challenges they faced and the decisions they took. d:\533584497.doc Illustration DEVELOPING COPELLA - THE CHALLENGE OF CORPORATE STRATEGY Devora Peake started to farm on the edge of the Dedham Valley in Suffolk over fifty years ago. Over the years, the family business developed through expansion in the extent of land farmed and in range as they moved from sheep and arable farming to include orchards and organic produce. In the late 1960s they started to press their reject apples into fruit juice, and the famous Copella cloudy apple juice was born. They opened the Stoke-by-Nayland Golf Club in 1972 on some of their poorer land, adding an additional 18 holes in 1978. In 1989 the business had a turnover of over £2.3 million and employed Devora’s two daughters, son and two sons-in-law, in senior roles. Copella, which is made largely from Cox’s Orange Pippins, is a quintessential English freshpressed apple juice. It had become a leading brand in the rapidly expanding fruit juice market of the 1970s and 1980s. Partly to get greater utilisation of their heavy investment in presses and bottling plant, the company had also started to produce supermarket own-label brands for Marks & Spencer, Tesco and Safeway. They also launched a range of apple juices mixed with other fruit juices and the organic product “Mrs. Peake’s Organic Apple Juice. However, as the market matured, competition became more intense and the future of Copella was by no means certain. The storms, which hit southern England in October 1987, were the final straw - the Peakes lost 5,000 apple trees in one night and all their late-season apples. In order to meet contracts, they were obliged to buy more apples from other growers at high prices that led to a substantial loss. The family invited John Harvey-Jones, as part of the BBC Troubleshooter television series, to discuss the options available to them. The future of the juice business lay at the heart of the problem. John Harvey-Jones agreed with the family that they needed to move Copella up-market, away from the intense price competition of own-label brands, but this would involve a big marketing campaign and resources, both finance and expertise, were limited. There was also the impact of such a strategy on the farming and leisure activities to consider. In the words of John Harvey-Jones, “You can’t grow everything all the time”. John Harvey-Jones recommended selling the juice business and concentrating on their golfing/leisure activities. However, the Peake family decided to sell only a majority share holding in the Copella business to the Taunton Cider Company, with the younger members of the family continuing to be involved its management. As a large drinks company, Taunton Cider was in a position to provide the resources necessary to move Copella up-market. When John Harvey-Jones returned in 1992, he found the Peake family in the process of buying back Copella from Taunton Cider, who were about to go public and had decided that soft drinks no longer fitted into their strategy. With three year’s development work on the brand, substantial new investment and a valuable training course, he concluded that this was an attractive proposition for the family, despite continuing worries about the business as a whole being undercapitalised. Source: Based on extracts from J Harvey-Jones and A Masey, Troubleshooter, Chapter 2 (pp. 41-70) and later television programmes. The illustration shows how the family moved in a variety of directions over the years: expanding the range of agricultural activities from arable farming into orchards, creating the fruit juices business and building the golf courses. Moving the Copella brand up-market d:\533584497.doc required the Peakes to adopt a different method of developing the business: entering into a joint venture with Taunton Cider rather than relying on their own resources and capabilities. With limited resources, the family faced choices about how to develop their farming, fruit juices and leisure businesses. Recognising that that they could not “grow everything all the time”, they needed to decide which businesses to build, hold, harvest or divest. The common theme across all the Peake’s activities was the land they owned in Suffolk, so deciding how far to move from their original agricultural roots raised issues about the scope of business and how to manage the potential synergies. Interestingly, when Taunton Cider sold Copella back to the Peakes in 1992 this reflected a decision that Taunton had taken about the future scope of their own business. All these issues are typical of the corporate strategy challenges facing most multi-business organisations. The rest of this Session will concentrate upon the directions and methods of development, with the other issues being explored in the next Session. C. DIRECTIONS OF DEVELOPMENT The best known framework for describing alternative directions of development was developed by Igor Ansoff in the 1960s and is still well used today. The framework explores the varying directions that are the result of developing combinations of existing and new products and markets. The article by George Stalk, Philip Evans and Lawrence Shulman, Competing on Capabilities, discussed in the last Session, suggested that products and markets were becoming less important building blocks of corporate strategy than capabilities. Whilst Figure 6:1 outlines Ansoff’s framework, with each of the directions discussed in more detail in the following sub-sections, the implications of new stress on capabilities will be explored later in the Session. PRODUCTS Existing New Develop Current Position Product Development Existing Withdrawal Consolidation Market Penetration Product Range Extension New Product Range Market Development Diversification Market Extension New Uses Geographic Expansion Related - Vertical Integration (Backward/Forward) - Horizontal Integration MARKETS New Unrelated or Conglomerate Figure 6:1 – Ansoff’s Directions of Development Framework d:\533584497.doc Whilst the framework is largely a means of describing the range of possible directions that an organisation can pursue, the PIMS (Profit Impact of Market Strategy) database offers empirical evidence of the implications of following these directions based on the experiences of over 3,000 businesses. In their book Exploring Corporate Strategy, Gerry Johnson and Kevan Scholes discuss the PIMS results and some of the key findings are mentioned below. Development of Current Position Opportunities for an organisation to develop frequently come from existing markets served by existing products/services. Consolidation involves the organisation protecting and strengthening its current position, whilst market penetration implies an attempt to increase market share. Whilst not strictly about existing products and markets, withdrawal implies a further option for the organisation - exiting from existing activities. Consolidation Whilst there are exciting attractions in doing something new, many organisations can derive particular benefits from consolidating their position by protecting the market share and maintaining the quality of existing products sold within existing market sectors. The discussion about generic strategies in the previous Session highlighted the benefits that might be derived from a large market share in terms of building competitive advantage underpinned by economies of scale. Consequently, it is important for organisations to ensure they invest in either low prices or added value to protect their position or a reduction in volume may lead to these advantages being eroded. Companies pursuing focus strategies may have a low total market share but they also need to protect the particular market segment(s) in which they operate from competitive intrusion. This means continuing to invest in those factors that serve the needs of customers in these segments particularly well, be it very low prices or high perceived added value, so building barriers to the entry of new competitors. The PIMS findings that suggest market share and quality are important factors in determining profitability add empirical weight to such consolidation strategies. They also highlight the risks of shrinking markets for such strategies. Market Penetration Rather than just protecting the current position, market penetration strategies aim to increase the market share of existing products sold within existing markets. The PIMS findings suggest that such strategies are most likely to work in growing markets rather than in static markets where share can only be taken directly from competitors (who may decide to react!). However, there may be opportunities for smaller companies to succeed in static markets where a complacent market leader has failed to continue to invest in perceived quality – because customers become willing to try alternative suppliers. Withdrawal The directions outlined above are about holding, harvesting or building existing activities. The other option to be considered is divesting or exiting a particular activity. As will be described later, this does not have to involve closing down a business; there may be opportunities to sell the business or enter into some form of partnership. Companies may pursue such options because the existing market is in decline or the existing product is d:\533584497.doc becoming dated, but it may be more to do with better opportunities lying elsewhere and resources would otherwise be stretched. Product Development Organisations may identify opportunities to develop new products for existing markets. Rather than regard this as one broad option, it is better to see product development as ranging from extending the existing product range to developing a completely new product range. Aircraft manufacturers like Boeing and Airbus Industrie have launched a number of variants of their commercial aircraft in order to meet the differing operating demands of the world’s airline companies as well as launching completely new models. Most discussion about product development focuses upon the need to engage in or gain access to research and development. However, whilst there are great potential benefits such activity is not always a good thing. Johnson and Scholes discuss the implications and problems undertaking research and development. In particular they point to the PIMS evidence that highlights the dangers of supporting a broad product range and shortening time scales between new product introductions. Rapid product development damages profits because companies can struggle to learn new competences and successfully launch new products. The risks of failure of new products can be high and shortening product life cycles can mean that the costs of development are not fully recouped. All these problems can be a particular problem for companies with low market shares as the costs are spread over smaller sales base and the risks of failure are proportionately higher. Market Development Market development involves finding new markets for existing products. Three common forms of market development are outlined below: Market extension This involves moving into new market segments not currently served within the overall market for the product. This might imply some modification of the existing product to meet the demands of new customers. The University of Durham Business School launched its part-time MBA programme based on the existing full-time course, but the delivery of lectures was changed to reflect full-day teaching, given that students only attended the School for two days at a time. New uses for existing products During the 1980s, British Steel launched a marketing campaign to persuade architects, builders and engineers to design multi-storey office blocks using steel rather than concrete for the structural frame of the building. Coupled with a changing relative price structure that started to favour steel over concrete, this became a very successful example of finding a new use for an existing product. Geographic expansion Expanding into new geographic markets is a classic form of market development - ancient peoples like the Phoenicians traded throughout the Mediterranean from around 1000 BC. Today, many companies face the challenges of globalisation and the need to operate in markets across the world. Increasingly, a high market share in one country is becoming inadequate to deal with the advantages possessed by companies operating across many markets – cost advantages are becoming global. Further, it may be important to locate d:\533584497.doc some operations in strategic markets either in order to gain access to the innovations that emerge from within an industrial cluster like Silicon Valley, or to be close to key customers. Diversification Diversification involves organisations moving simultaneously into new products and new markets and can be divided between related and unrelated diversification: Related diversification This involves moving into activities that combine both new products and new markets, but where there is some degree of relationship with current activities of the company forming part of the same broad value system. This can be divided into vertical integration, which itself can be further sub-divided into backward and forward integration, and horizontal integration: Backward integration means moving into related supply activities, such as a retailer becoming involved with the manufacture of the products it sells. Forward integration means moving into those activities that are closer to the final customer. For example, a steel manufacturer might set up a steel distribution and stockholding business. Horizontal integration involves moving into complimentary or competitive activities. The tyre, exhaust and brake specialist Kwik-Fit, mentioned in the last Session, had moved into selling car insurance and was considering entering businesses like windscreen replacement and car body repairs. Companies might undertake related diversification for a number of reasons including greater control over supply and distribution chains; opportunities to integrate activities to achieve cost savings; spreading the risk across a range of business activities or exploiting economies of scope across complimentary products. However, there are many risks associated with such moves, frequently associated with the implications of entering into unfamiliar activities without the capabilities needed to manage them. Even where there seems to be a link between existing and new activities, the reality is often that the links are illusory with each activity having very different requirements. Unrelated or conglomerate diversification This involves moving into new product and new market activities that have little direct link with current activities. However, many companies undertaking such moves argue that there are relationships in terms of the business processes undertaken - particularly in terms of exploiting competences or other resources. Companies undertake unrelated diversification for many reasons. They may seek to move out of declining business areas into new more attractive opportunities, seek to spread risk or balance business cycles (as in the apocryphal example of an ice cream producing umbrella company). There may be opportunities for financial engineering like using excess cash or buying a tax loss, or a company may seek to exploit other underused resources. There is also strong anecdotal evidence to suggest that such moves may be undertaken in order to build the prestige of senior managers. d:\533584497.doc There have been many debates about the performance of diversification strategies in practice, with many of the argument revolving around the creation and management of synergy. Frequently, these debates arise when an unrelated diversification is achieved as the result of an acquisition. These issues will be explored in more depth in the next section. SAA 1 Re-read the illustration Developing Copella – The Challenge of Corporate Strategy and identify the various directions of development undertaken by the company over the years covered. Where possible, use the material in the section above to comment upon the reasons why the Peake family undertook these developments and any challenges they might have posed. d:\533584497.doc D. COMBINING DIRECTIONS AND METHODS The Peake family’s attempt to move Coppella up-market was achieved by entering into a joint venture agreement with Taunton Cider. This illustrates how a development direction, in this case market development, is coupled with a method of development, the joint venture being a particular form of strategic alliance. Three broad methods of development can be identified: • Internal development – where the organisation seeks to develop using its own resources and capabilities • Mergers and acquisitions – where the organisation seeks to develop by buying another organisation or two organisations combine their assets and activities. • Strategic alliances – where organisations seek to develop using a range of approaches based on co-operation with other organisations. Some of the many combinations of direction and method of corporate development are illustrated in Figure 6:2. Reflecting the fact that corporate development can involve changing the scope of an organisation by getting out of some activities, as well as growing others, withdrawal is identified as a separate direction of development. Each of these methods is explored in greater detail below. Withdrawal Consolidation / Market Penetration Product Development Market Development Diversification Internal Development Closure of a particular business operation Marketing campaign to maintain/increase market share Mergers & Acquisitions Disposal, demerger or management buyout Merger with existing competitor in market Increased research & development activity Open sales office in export market Buy company which has created a new product Acquire company in export market Forward integration into distribution using own vehicles & warehouses Acquisition of business in unrelated product & market activities Strategic Alliances Licensing of older brands to another manufacturer Consortia of local councils to create combined fire & rescue service Agreement with competitor to jointly develop new product Joint venture between foreign entrant and local company Retailer combines with banker to create telephone banking service Figure 6:2 – Combining the Methods and Directions of Corporate Development Internal Development Clearly organisations can choose to develop existing activities, or enter new markets and products relying upon their own resources. Closure of a particular business operation or business unit can be seen as a withdrawal from existing activities without involving other organisations. d:\533584497.doc The great advantage of developing the organisation using “organic” methods is that skills and expertise are built internally, which may itself spawn further advances, for example the development of a successful research and development team that leads to the creation of new products and services. Control of developments can also be easier for managers because greater familiarity with people and processes is maintained. However, time or costs frequently suggest that other methods also need to be considered. Acquisitions and Mergers Acquisitions involve an organisation developing its resources and capabilities by purchasing the assets and activities of another organisation. Frequently this is referred to as a takeover – which might proceed on an agreed or friendly basis or may be the hostile result of a stock market battle where the shareholders sell the company over the heads of the management team. A merger occurs when two companies combine their assets and activities into a new organisation. Acquisitions, in all their guises, have long been considered are a major tool of corporate strategy, particularly in the USA and UK where corporate structure and the prominent role of stock markets lend support to both hostile and friendly takeovers, as well as mergers between companies. Within Europe, the UK has traditionally been seen as a focus for acquisition activity; one study by Geroski and Vlassopoulus calculated that in 1988 UK firms accounted for 85% by number or 75% by value of all European acquisitions. However, this position has changed in recent years, with one of the effects of globalisation being increasing acquisition activity in countries like Germany and cross-border acquisitions becoming more prominent. This is well illustrated by the European car industry which has seen BMW’s ultimately doomed takeover of Rover, Volkswagen’s acquisition of the Rolls Royce factory (although not the name!) and Bentley, and the merger between Daimler-Benz and the American car giant Chrysler. Despite their popularity, the evidence supporting mergers and acquisitions as a successful method of strategy development is at best mixed, as Figure 6:3 illustrates. Method of evaluation Subjective opinions of company personnel Acquired business kept in long term Comparison of profitability before and after acquisition Effect on stock market valuation Major studies Hunt et al (1987) Conclusions Around half are successful Ravenscraft & Scherer (1987) and Porter (1987) Meeks (1977); Mueller et al (1980); Ravenscraft & Cosh et al (1990) and Scherer (1987) Franks & Harris (1986); Franks, Harris & Mayer (1988) More divested than retained Nil to negative effect Positive initial impact Figure 6:3 - Evidence on the Performance of Acquisition Strategies Source: J Kay, Foundation of Corporate Success, OUP, 1995 Whilst some of this evidence now seem a little dated, more recent evidence still supports the broad conclusions drawn. A study by KPMG published in 1999 sampled the evidence from 700 cross-border deals conducted between 1996 and 1998. With responses from 107 d:\533584497.doc companies, it found that 83% of cross-border mergers had failed to produce any business benefit in terms of shareholder value. Frequently, the reason for an acquisition is given as diversification. Indeed it is often difficult to disentangle the problems that might be attributable to the company moving too far away from its existing capabilities, from those that result from the acquisition itself. Many of the results in Figure 6:3 reflect such unrelated diversification by acquisition, where no synergy is created. In his article on The Synergy Trap, Mark Sirower argues that acquisitions frequently involve the payment of a price premium by the acquirer, which is justified by the expectation of potential synergies as a result of the deal. However, the failure of managers to fully recognise and quantify the real synergies available leads to the company falling into a “synergy trap” where any premium paid for the acquisition unlikely to be realised. In common with others, Sirower suggests that post acquisition integration is a critical issue in ensuring the ultimate success of the strategy, alongside a careful evaluation of what can really be achieved prior to the deal. He outlines four cornerstones of synergy where managers need to ensure consonance between the companies and between the cornerstones themselves: Strategic Vision – this needs to be clear and shared across both organisations. Operating Strategy – there needs to be a clear idea as to how competitive advantage will be created in practice. Systems Integration – managers need to plan for how the organisations and particularly their systems are to be integrated. Power and Culture – these “soft issues” need to be recognised and managed as part of the integration process. In a similar vein, the KPMG report mentioned above identifies six keys on which successful companies focused, particularly at the pre-deal stage but which also underpinned postacquisition integration: synergy evaluation; integration project planning; due diligence; selecting the management team; resolving cultural issues and communication. Many of these issues are reflected in the merger between the consumer goods manufacturers Electrolux and Zanussi during the mid-1980s. Illustration In 1984, the Swedish manufacturer, Electrolux acquired the Italian company Zanussi. Whilst both produced domestic appliances, the product range was extended as Electrolux was stronger in products like refrigerators and vacuum cleaners, whilst Zanussi was best known for “wet products” like washing machines. These complimentary product ranges were matched by their relative strengths in European markets, with Electrolux strong in Scandinavia and Northern Europe, and Zanussi strong in the South. Electrolux also achieved some vertical integration, thanks to Zanussi’s component manufacturing operations. For Electrolux, the acquisition allowed it to pursue its strategy of growth in order to become a domestic goods manufacturer of global scale. However, Zanussi’s owners also welcomed the deal as it allowed a loss-making company to be turned around. The time spent developing the deal, the previous expertise of Electrolux in acquisitions management and full consideration of post-acquisition integration before the deal was signed were all seen as vital tasks within the process. d:\533584497.doc Viewed a number of years after the event, the acquisition was largely seen as successful. Certainly, Zanussi’s financial position had been turned around, but results of the broader globalisation strategy were still uncertain. Source: based on “Electrolux: the acquisition and integration of Zanussi” case study by S Ghoshal & P Haspeslagh, INSEAD In recent years, demergers have also become a major aspect of corporate development. Here, it is argued, the diversified corporation can be unbundled, allowing each part to concentrate on a more closely related set of operations. The demerger of ICI in the mid1990s saw the creation of a smaller ICI focusing on chemicals businesses and Zenica, a pharmaceuticals and biotechnology company. After many years of managing a disparate conglomerate, Lord Hanson began the break-up of the company named after him in 1996, creating a number of more closely focused groups. Disposal of part of a corporation by selling it to another corporation is another method of withdrawal from particular activities. Management buyouts, where the business is sold to the existing management team, often supported by investment bankers, also rose in prominence in the UK and France during the late 1980s and 1990s. The privatisation and break-up of British Rail in 1995/6 included a number of management buyouts of train operating companies. Strategic Alliances Strategic alliances have become a major trend within many industries since the 1980s. Often these arrangements extend across national boundaries and are frequently linked to discussions about the increasing globalisation of business, as the example of the world airline industry indicates. Illustration ALLIANCES IN THE WORLD AIRLINE INDUSTRY In 1995, the magazine “Airline Business” identified 320 different alliances between companies within the world airline industry. These alliances were generally of a codesharing format, were the airlines combined connecting services on a single ticket. A similar study of the airline industry around that period concentrated upon 274 alliances and attempted to classify the arrangements based on the number of activities shared between the companies. It found 230 loose arrangements (3 or less activities) which were mainly code-sharing; 30 intermediate arrangements (4 to 6 activities); and 14 strong form arrangements (more than 6 activities shared) which often extended into formal joint venture agreements. The current attempts by British Airways and American Airlines to combine their operations to create one of the world’s largest airlines has excited the attentions of both competitors and regulators on both sides of the Atlantic Ocean. Source: based on an unpublished MBA research project and various newspaper reports It can be seen from this illustration that it is probably a misnomer to call alliances one method of corporate development as they can take a variety of forms of joint development d:\533584497.doc between organisations. Formal joint ventures have been a feature of business life for many years, with the Royal Dutch/Shell Group growing out of an agreement made in 1907. However, recent years have seen an explosion in the number and range alliances, varying from formal agreements to much looser arrangements. Some of the main types of arrangement are outlined in Figure 6:4. Type of Alliance Joint Venture Consortia Franchising Licensing Sub-contracting Networks Description Partners set up a new, jointlyowned, operation Usually focused on a particular project, and may involve more than two partners Selling of a business concept Grant rights to make or distribute a product Contract part of a service or process Collaboration of two or more organisations through trust/mutual understanding rather than a formal link Examples Royal Dutch/Shell Group; Unilever Airbus Industrie; Trans Manche Link - which built the Channel Tunnel between the UK and France McDonalds restaurants Coca Cola licenses bottling and distribution in most countries House building in the UK is based on sub-contracting the separate trades such as bricklaying, plumbing etc. Best Western - an international network of independent hotels Figure 6:4 – Types of Strategic Alliances The reasons for organisations adopting these approaches can vary. Farok Contractor and Peter Lorange argued that companies can co-operate as well as compete against each other and went on to identify a range of potential reasons for alliances, ranging from risk reduction to quasi vertical integration. Risk Reduction - product portfolio diversification; dispersion/reduction of fixed costs; lower capital investment required; faster entry and payback Economies of Scale and/or Rationalisation - lower average cost for larger volume; lower cost by using comparative advantage of each partner Complimentary Technologies and Patents - technological synergy; exchange of patents and territories Co-opting or Blocking Competition - defensive joint ventures to reduce competition; offensive joint ventures to increase costs and /or lower market share for third company Overcoming Government Restrictions - local partner requirements; local content requirements Initial International Expansion - benefit from local partner know-how Vertical Quasi-integration - access to materials, technology, labour & capital; regulatory permits; access to distribution channels; benefits of brand recognition; establishing links with major buyers; drawing on existing fixed marketing establishment Figure 6:5 – Reasons for Strategic Alliances Source: F Contractor and P Lorange, Cooperative Strategies in International Business, Lexington Books, 1988 d:\533584497.doc In outlining and evaluating the reasons for strategic alliances, a number of authors stress the importance of the capabilities and resources of the organisations. Gary Hamel, Yves Doz and C K Prahalad argue that the main reason for entering into alliances with competitors is learning. For them, strategic alliances promote the transfer, support or acquisition of core competences. In a similar vein, Kenichi Ohmae in his article “The Global Logic of Strategic Alliances” described how companies could learn from their competitors as well as sharing the costs and risks of globalising markets. Indeed, he argued that alliances were vital in the emerging global economy. Stephen Preece expands on this approach by identifying six cooperative objectives that focus upon the capabilities of the organisations: Learning – acquire needed know-how (markets, technologies, management). Leaning – replace value chain activities and/or fill in missing firm infrastructure. Leveraging – fully integrate firm operations with partner to create entire new portfolio of resources. Linking – closer links with suppliers and customers. Leaping – pursue radically new area of endeavor. Locking out – reduce competitive pressures from non-partners. The example of the alliance between Rover and Honda shows how the capabilities of both partners can be enhanced, albeit in differing ways, through a series of cooperative arrangements. Illustration THE DEVELOPING ALLIANCE BETWEEN ROVER AND HONDA During the late 1980s and early 1990s an alliance developed between the car manufacturers Rover and Honda. The British company wanted access to new technology and models to assist product development. In contrast, Honda wanted experience of the styling demands of European customers in order to support its market entry strategy. Both seemed to get benefits from the relationship, which developed from a loose agreement, with Rover assembling knock-down Honda’s under the Triumph badge, to a position of much greater trust and commitment, with joint manufacturing and research and development. In many ways the alliance was seen as a success by both sides. The alliance ended in 1994 when British Aerospace sold Rover to BMW, much to Honda’s annoyance. A final thought on strategic alliances: whilst an acquisition or merger implies a permanent arrangement not all alliances are intended to last into the long term, so the end of the agreement should not necessarily be seen as failure. The initial relationship between Rover and Honda was of a fairly informal nature and not necessarily long-term – if for no other reason than the models involved would become outdated. In this case the agreement served to build up trust between both sides and a series of more involved projects were the outcome. In the later stages there was even a 20% share exchange between Rover and Honda Manufacturing (UK) Ltd. However, many alliances remain relatively informal and end when both companies are satisfied that the objectives have been met. d:\533584497.doc SAA 2 Return to your analysis of the development of the Peake family’s businesses undertaken in SAA 1. For each of the particular development directions, identify the method used to achieve them. Now examine more closely the strategy to move the Copella brand up-market. Why did the family choose to enter into a joint venture with Taunton Cider rather than pursue this direction with other methods? Compare this deal with the general comments on strategic alliances made above and assess the extent to which both sides were likely to benefit from the arrangement. d:\533584497.doc E. INCORPORATING CAPABILITIES In outlining Ansoff’s directions of development framework above, mention was made that an understanding of capabilities was changing the traditional view of the importance of products and markets. Organisations increasingly see themselves in terms of business processes that can help to create value or competitive advantage, implying an additional dimension to the framework. The original Ansoff Matrix sees development directions very much in terms of discrete boxes. However, it is often useful to see them as directional vectors, moving increasingly away from the known (consolidation) to the unknown (unrelated diversification), combining elements of movement in both products and markets. Withdrawal can also be seen as a move in the opposite direction. This can simplify the original matrix into a single dimension: • • • • moving from withdrawal, through existing developments (consolidation and market penetration), to related developments (product and market development to related diversification) and unrelated developments (conglomerate diversification). It now becomes easier to see developments in business processes along the same scale. To use a university example, an economics department might extend the range of its collective knowledge by recruiting academics in a related discipline like finance. These new academics will then create opportunities for the department to engage in new research, create new courses and expand the numbers of students. As outlined above, the directions of development can be combined with a variety of methods, creating a wide range of development options. For example, our university department may enter into an agreement to jointly submit research along with another department - a related development via a strategic alliance. Pressures to get to the top of research league tables has also seen whole departments of academics moving from one institution to combine with another - a development in an existing activity by (often hostile) acquisition. The range of developments in terms of direction and method is outlined by the framework in Figure 6:6. Mergers & Acquisitions METHODS Strategic Alliances Internal Methods Withdraw Existing Related Unrelated DIRECTIONS (Products/Markets/Processes) Figure 6:6 – A Revised Framework for Directions and Methods d:\533584497.doc SAA 3 Use the framework outlined in Figure 6:6 to plot the various developments mentioned in the illustrations within this Session. You may also wish to add other examples of which you are familiar and don’t worry if all the boxes are not filled in. Mergers & Acquisitions M E T H O D S Strategic Alliances Internal Methods Withdraw d:\533584497.doc Existing Related DIRECTIONS (Products/Markets/Processes) Unrelated F. SUMMARY This Session has introduced the concept of corporate strategy and the challenges faced by organisations as they seek to manage complex multi-business organisations. Two of the challenges to be faced by in corporate strategy are to decide upon the scope of the organisation and how to manage opportunities to create value by developing synergies. These issues will be revisited in the next Session. The focus of this Session has been upon two key dimensions of corporate strategy: outlining and assessing the alternative directions in which organisations might move as they seek to develop and the methods by which they might do this. Since the 1960s, the directions in which an organisation could develop have been defined by the way in which it could use existing and new products in existing or new markets. The growing stress upon capabilities within the strategy debate since the 1990s suggests that business processes need to be added as a further element of directional choice. These choices can range from withdrawal; to the development of existing products, markets and processes; extending through developments of related areas and finishing with unrelated developments. The other key dimension of corporate strategy development is the method used to achieve a particular choice. There are three broad methods of development internal developments, acquisitions and mergers, and strategic alliances. The choice of both methods and directions of development for a particular organisation will largely rest upon many issues including its competitive position and resources available to it. Some of the empirical evidence and practical considerations about engaging in any corporate development have been highlighted. The views taken by managers on the ways to manage corporate complexity and create synergy are also important in the choices made by organisations and are explored further in the next Session. d:\533584497.doc