Practitioner Level P1 Safeguarding Adults Part 3: Putting in into Practice Please complete this workbook after attending the face to face part of the course. Signature of person when completed Date Signature of line manager/colleague when discussed and completed Date NB: This workbook can count as part of your continuing professional development for re-registration, if applicable. “The ultimate test of effective training is whether it benefits service users” (Horwath and Morrison 1999 p 292) By now you should have completed half of the practitioner level Safeguarding Adults Programme: the ‘Getting Ready to Learn’ workbook and the three hour face to face course. This ‘Putting it into Practice’ workbook is designed to give you the opportunity to put into practice some of the material you covered on the face to face course and to reflect on and enhance your learning. You should discuss it with a colleague or manager when you have completed and keep it as evidence of your application of learning. The final part of the programme is the impact analysis. We will email you and your manger three months after the face to face course with some questions about the impact of the training programme you have attended on your service users. ‘Reflect on your learning’ When you completed the ‘On the day’ evaluation questionnaire at the end of the face to face course, you were asked to state 2 areas that you would seek to improve your practice. What were these? 1. 2. Explain what you have done to implement this learning and what impact this has had on your service users. 1. 2. Describe any barriers there were to you implementing this learning. Discuss with your manager/colleague how these can be overcome. Which, if any, areas you are still unsure of? Discuss with your manager/colleague how you might address these. Look at the next steps section of this workbook at the end of this workbook. ‘Enhance your Learning: The Law’ On the face to face course, you looked at the some of the legislation that supports safeguarding activity. This is a complex area but a very accessible guide to the law has been written to help you protect adults at risk of harm. There are 20 case studies in the guide, which are based on recent real cases. It explores the possible legal routes to protecting the person from harm. Domestic Violence and financial abuse p5 Capacity for personal relationships p8 Hospital discharge p10 Manual handling of man by his parents with risk of injury p12 Self neglect p14 Protection from local youths anti-social behaviour p16 Malnutrition and pressure sores in a care home p17 Petty theft by family member p19 Observations by a hospital social worker p21 Giving money to a carer as a gift p23 Paid carer stealing money from a person’s own home p23 Allegation of rape p25 Forced marriage p27 Locked room and restraint of young woman by parents p29 Removal of adult from his adult placement because of safeguarding concerns about restraint p31 Disclosing information about a care home worker’s assault on her own child p33 Standard of care and assisted suicide comment p34 Sexual exploitation of woman with learning disabilities and mental health problems p36 Son denying access to his mother p37 Care worker crossing boundaries with a person who uses services p39 Assisting a woman make a decision about contraception p40 Choose one or more of the case studies relevant to your role and read it by clicking on the link: http://www.devon.gov.uk/scwd-safeguarding-adults.htm Answer the questions on the next page. Describe the key issues in the case study you chose. Explain how you might use the legal summary for that case to better protect your service users. Have you identified any new learning needs? Discuss with your manager/colleague how you might address these. See the next steps section at the end of this workbook. ‘Enhance your Learning: Care Standards’ On the face to face course, you looked at three Serious Case Reviews from Devon, which followed the deaths of vulnerable adults in residential care and a report by the Independent Safeguarding Authority concerning 200 referrals made to the vetting and barring scheme. http://www.devon.gov.uk/index/socialcarehealth/older_people/adult-protection/sab-seriouscase-reviews.htm http://www.isa.homeoffice.gov.uk/pdf/1ISA%20Research%20Report%20Ver%203-11.pdf Tragically, research shows that the same problems are identified over and over and over again: not listening to vulnerable adults, not acting on early warning signs, not taking responsibility and allowing people to slip between services, poor record keeping, uncertainty about information sharing protocols, lack of partnership working, limited or ineffective training, poor or outdated organisational culture and practices, limited supervision and lack of management oversight. This is basic stuff. Safeguarding is everyone’s responsibility - in both our professional and our private lives. The big focus for practitioners now is ‘How can we prevent abuse happening in the first place?’ The Social Care Institute for Excellence has identified some of the most common safeguarding challenges, analysed some of the underlying causes and created a prevention checklist, including links to additional resources. Although the challenges were identified in care homes, many are relevant to day care, domiciliary care and hospital settings. The most common issues were: maladministration of medication, pressure sores, falls, rough treatment, beings shouted at or ignored, poor nutritional care, lack of social inclusion, institutionalised care, physical abuse between service users and financial abuse. Choose one or more of the issues relevant to your service or a service you work with and read the relevant section by clicking on the link: http://www.scie.org.uk/publications/guides/guide46/files/guide46.pdf Work through the prevention checklist and assess how well your chosen service is performing against each target. What good practice have you identified? What, if any, issues have you identified? Discuss your findings with the manager of the service. The CQC ‘Guidance about compliance with the Essential Standards of Quality and Safety’ may assist you in deciding what action to take. Click this link: http://www.cqc.org.uk/sites/default/files/documents/gac_-_dec_2011_update.pdf What action have you decided will be taken and by whom? How and when will you check that this has happened? If you feel that service users are at risk of significant harm, you should make a safeguarding alert by calling Care Direct on 0845-1551-007. ‘Next Steps’ You have now completed the practitioner level safeguarding adults programme. We will be contacting you and your manager 3 months after the face to face course to ask you some questions about the impact of the course on your service users. If you have identified further learning needs whilst completing this workbook, please discuss how you can address these with your manager or workforce development team. Some suggestions are listed below. Social Care Institute for Excellence: www.scie.org.uk E-Learning – MCA, Personalisation, Dementia, Risk & restraint, Communication, the Law, mental health, Inter-agency working…. Social Care TV – challenging behaviour and LD, dementia, end of life care, MCA, restraint, nutrition, personalisation, prevention, safeguarding, telecare, autism, carers Good Practice examples – share your good practice ideas and learn from others Online Portal – easy search facility - get access to social care reports, journal extracts, book reviews, research briefings, websites Management Tools – resources on recruitment, leadership and management, health and safety, risk assessment, wellbeing at work, involving people who use services Research database – access to information about current and completed research Ethics Committee – will look at proposals to undertake research Social Care Information and Learning Services: www.scils.co.uk Devon County Council has subscribed to this service and you can use it for free once you have registered. The registration number is 255DEVN – you can then choose your own username and password, which you will need every time you use the site. Learning Materials – search by keyword or by Award & Unit being studied Qualifications – guide to content of many health and social care related courses Personal Development Planner – online record of learning Newsdesk – regular updates Discussion boards –variety of topics Q & A page Links to Useful Websites Common Induction Standards – resources and evidence booklets Devon County Council: www.devon.gov.uk MCA Practice Guidance – FAQs http://www.devon.gov.uk/index/socialcarehealth/adultprotection/mentalcapacityact/mca-practice-guidance.htm Toolkit – resources on MCA http://www.devon.gov.uk/index/socialcarehealth/adultprotection/mentalcapacityact/mcausefulinfo.htm Safeguarding Training website http://www.devon.gov.uk/index/socialcarehealth/scwd/scwd-safeguarding-adults.htm Course bookings https://www.devon.gov.uk/onlinebookings?url=TrainingAdmin%2DDevon/ The Learning Gallery - E-mail: lgallery@devon.gov.uk Telephone: 01392381655 Variety of mediums - Books, DVDs, videos, CD-roms, journals, training packs Variety of subjects – dementia, abuse, ageing, diabetes, law, race, religion, management, person centred planning, anxiety, depression, community care, nutrition, training, deafness, sociology, carers, BSL, health and safety, moving and handling, resources for people with a learning disability and many more….. Department of Health www.dh.gov.uk Leaflets, booklets, posters, reports, legislation, statistics - variety of health and social care related topics Codes of practice - MCA and DLS Training packs Films available at: http://www.youtube.com/user/departmentofhealth Nursing and Midwifery Council http://www.nmc-uk.org/Nurses-and-midwives/safeguarding/ Films – 4 safeguarding films available to watch online, download or order on DVD Training Toolkit Other safeguarding resources We are constantly striving to improve our training to better protect the people of Devon. We would love to hear your feedback. Please email us at: safeguardingadultstraining-mailbox@devon.gov.uk