GANESH NARAYANAN, PMP
G5, Saikrupa Apartments, 100ft Taramani Link Road, Velachery,
Chennai 600 042.
Phone: +91-44-22435040
Email: nganesh@cairn-energy.plc.uk
OBJECTIVE – PMP certified, results-oriented leader seeking a senior leadership position
to utilize my ability to strategically plan, manage and lead the Information & Technology
direction of any organization and provide leading edge solutions that meet and exceed
customer expectations
SKILLS SUMMARY
Work Experience – Over Twelve years of experience in leading and managing the Information
and Technology department with over Eight years of experience in the Oil and Gas domain
with a proven track record in general IT, Infrastructure, Service Delivery and Project
Management.
Management and Team Mentoring Excellent combination of leadership and managerial skill with a proven track record in
business knowledge and understanding with strong IT Financial, budgetary and commercial
experience.
Thorough experience in IT and business strategy throughout Infrastructure, development,
service delivery and procurement functions.
Excellent inter-personal skills with the ability to communicate effectively and
professionally in all situations and at all levels, as well as having well established
facilitation and negotiation skills.
Confident working in a fast paced, high-pressured environment and willing to accept all
manner of challenges.
Budget accountability, Service Level Agreements and contract management.
Adept at team mentoring, career path definition and motivation
Project Management Experience –
Successfully managed the IT&C portion of a large business process outsourcing initiative
for Cairn Energy India Limited
Proven leadership in managing full life cycle Information technology and Management
projects - manage from initiation through requirements, development, testing, change
management, deployment and post deployment phases with hands-on experience in managing
large projects with team size up to 20 people.
Managing tight time constraints, demands from multiple stakeholders, and completing
projects within budget. Prepared project plans and tracked progress regularly. Reported
weekly on progress and deliverables against plan. Reduced expenses and maintained budget
stability through weekly cost analysis.
Excellent facilitation and meeting management skills. Self-motivated individual with an
excellent technical aptitude, business maturity with skills to keep up with dynamic
markets. Commendable organizational flair, resourcefulness, interpersonal skills along
with initiative, persuasiveness and decision making ability.
Strong exposure to quality processes – ITIL and Six Sigma processes. Excellent
presentation, communication and interpersonal skills.
Information Technology and Communications Skills –
IT and Infrastructure architecture and design, including data centres, disaster recovery
and business continuity.
Wide Area Networking, Local Area Networking and management, implementation and design.
IT Security, including major network, VPN and firewall projects, remote access and
associated secure authentication methods and their deployment as well as
Internet/Intranet security and intrusion detection.
Data centre management solutions, and remote management experience.
Software, hardware and security audits.
Excellent technical foundation, knowledge and understanding in a wide range of IT
technologies.
Management of voice systems, architectures and contracts, including voicemail and
helpdesk applications.
Organizational flair, resourcefulness, interpersonal skills along with initiative,
persuasiveness and decision making ability.
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SKILLS DETAILS
Proficiency
EXPERIENCE
O/S, LANGUAGES & Special Software
Certification &
Training
January 2006
Pursuing Six Sigma Black Belt – Villanova University USA
November 2005
Six Sigma Green Belt Certified
August 2005
PMP – Project Management Professional Certified
August 2005
ITIL Certified – Foundation level
September 2004
Completed 35 contact hours for PMP Qualification - Satyam computers India
June 2004
Presentation Skills - Mercuri Goldman International
June 2003
Cisco Switching & Routing – Datacraft - India
March 2003
QHSE Workshop - Cairn Energy India Pty Ltd
January 2003
Performance Management program - Marsh & McLennan
November 2002
Management Development Program on Project Management - IIM –
Kolkatta
March 2002
Citrix Metaframe
March 2000
Microsoft Certified Professional - Microsoft - India
Applications
7
Microsoft Windows 2000 Server & Clients
Microsoft SQL 7.0 & 2000
Citrix Metaframe
Maximo
MS Share point Portal
Microsoft Office
Microsoft InterDev (Internet Authoring and Scripting, Web Programming)
Sun System – System Union Financial applications
Checkpoint & Nokia Firewall
Telerad
Technologies:
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Systems management including Windows 2000 Server and Professional, NT4, and all other
versions of Windows, Exchange 2000 Server, Exchange Server 5.5 and Lotus ccMail, as well
as various in-house systems.
Microsoft Systems Engineering, including Active Directory experience.
VPN, IP-VPN, Frame Relay, VoIP, as well as other networking technologies.
Checkpoint Firewall-1 and NG, the range of secure clients, and related VPN’s.
Experienced in Microsoft Project and Microsoft Access.
Wide range of Anti-Virus and backup solutions from enterprise systems to desktops.
Other IT Skills and knowledge include; TCP/IP, Cisco, Extreme, VLAN’s, Lucent, PKI, 3DES,
LDAP, Radius, ACE Servers, RSA Tokens, Novell Netware & Unix.
HF/VHF/UHF & Telemetry system on Radio Communications
EMPLOYMENT HISTORY
Sr.Manager – IT & Communication
June 1999 – Present
Cairn Energy India Pty Ltd., 90, Wellington Plaza, II floor, Anna salai, Chennai – 600
042.
As the senior manager of IT&C, I am accountable for the performance, management and
growth of the IT and Communications team in India. My responsibilities and experience
include;
Investigation, evaluation and identification of new technologies to support business
objectives.
Working closely with the Chief Operating Officer to identify strategic objectives and
developing an IT strategy, policy & procedures to meet businesses goals.
Liaison with key business users to identify key organizational needs and maintain
business continuity.
Identification and recommendation of Information technology and management solutions to
mitigate areas of risk.
Operational responsibility for the nationwide provision, support and maintenance of the
Wide Area Network, all Local Area Networks, Voice systems and security infrastructure,
Creation, management and auditing of organizational standards and policies.
Managing all the partner/supplier relationships and working closely with all the
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functional teams of Cairn Energy.
Budgetary control, management of suppliers and procurement. Coordinate and oversee
capital and operational budgets for IT operations in India
Continuous development strategic improvement programs and management of all IT projects,
including major Infrastructure Improvement Programs and outsourcing initiatives.
Performance analysis and capacity planning of systems and resources.
Leadership and strategic vision to team including definition of career path to support
all organizational initiatives and operations.
Recruitment, management and development of a team of technical staff. Mentoring of staff
to develop both technical and ‘soft’ skills.
Maintain > 99.99% availability of core IT&C Services through effective vendor and systems
management, performance and capacity planning.
Projects Managed
Business Process Outsourcing – IT&C division for Cairn Energy India
Data Centre Hosting model for Documentum application
Implementation of Documentum – Document Management Solution for Cairn Group
Implementation of Maximo – Supply Chain Management application for Cairn Energy India
Implementation of Groupwide Information Security
Implementation of Disaster recovery solution for Cairn Energy India and hands on
experience in Business Impact Analysis for Business Continuity
Implementation of Thin Client Solution using Citrix Metaframe for Cairn Energy India.
Key Achievements
Introduced IT outsourcing model at Cairn for IT&C operations & reduced the cost of
operation by 20% without comprising on the quality & service
Pioneered the IT security program and deployed best practices for Cairn Energy Group to
reduce the threat & vulnerability to Cairn Group Information systems
Recognized by Cairn Management as successful contributor towards health & safety
awareness
Coordinated & Implemented Mobile Service in record time of 90 days at Rajasthan area of
cairn operations
Network Specialist
February 1998 – May 1999
Openwave Computing LLC, 1250, Broadway, New York City, NYC
As the network specialist contracted to work with the United Bank of Switzerland, I
was involved in maintenance of Data Centre of trading floor systems. The data centre
worked 24x7 with very minimal downtime exclusively for scheduled maintenance operations.
Responsibilities and experience included;
Operation and maintenance of UBS – United Bank of Switzerland - Stamford Company trading
floor and data center systems to meet service levels agreed with internal and external
clients.
Successful company move including the implementation of a Windows 2000 network
infrastructure and the migration of all existing users and data pertaining to trading
floor users.
Support and maintenance of trading floor real time banking applications like Reuters,
Telerade, Bloomberg & Market Watch.
Successful implementation and roll out of Lotus Notes to 1400 desktop PCs at trading
floor with emphasis on RAS Secure token.
Administrations & Maintenance of Openwave Computing Local Area Network.
Appointment of key suppliers for hardware, software and services for Openwave Computing
LLC.
Systems Supervisor
September 1995 – January 1998
Command Petroleum (I) Pty. Ltd., 90, Wellington Plaza, II floor, Anna salai, Chennai –
600 042.
At Command Petroleum my main responsibilities were management & support of the IT
Operations both onshore and offshore locations. It was critical to maintain the
reliability of IT services offshore and customer service was high priority. My
responsibilities and experience included;
Management and maintenance of a 100 user network.
Management of support to users for both hardware and software through helpdesk.
Management & maintenance of all company and third party software’s.
Management and development of 3 permanent staff, including annual appraisals.
Introduction of training programme for users.
Management and negotiation of IT maintenance contracts and purchasing.
Management of IT budget and expense control.
Management and provision of communications and LAN/WAN services.
Administrative responsibilities, documentation of processes, licensing issues.
Liaising with director level personnel regarding support and budgets.
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Provisioning of support of multiple sites.
Advising on development issues, rollouts and making recommendations for changes to
infrastructure and contribution to group strategy at annual I.T. Manager's Meeting.
Technical Support Executive
HCL Frontline Solution, 13, Chitaranjan Road, Chennai
June 1994 – October 1995
HCL Frontline solution where authorized service providers & systems integrators of HP
products and peripherals. At HCL Frontline Solution my role was to offer technical
support on HP products and peripherals, like installation of HP servers, plotters, &
printers. Support on Novell Netware and Microsoft Windows for Workgroups for clients of
HCL. Responsibilities and experience included;
Design, implementation and maintenance of Local Area Networks of different topologies
supported by NT and Netware networks.
Provide tele-support and field support to customers and train the first time user of
computers and related software.
Education
1992 – 1994
Post Graduate Diploma in Systems Management
Information Technology
1988 – 1991
B.Sc (Physics)
National Institute of
University of Madras
References
Available on request.
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