REGISTRATION FORM
Cost:
PIA MEMBERS:
Non-Members:
FREE
$15 per credit hour
Summer School made possible by PIA’s
PARTNERS IN ACTION
 Please indicate number attending
WEDNESDAY/JUNE 11
Long Term Care
THURSDAY/JUNE 12
Back to Basics Staff Training
Buffet Lunch
Buffet Lunch w/Ethics CE
Buy-Sell/Agency Perpetuation
Festival Jam
FRIDAY/JUNE 13
Flood Insurance Training
SUMMER SCHOOL
Class Times
1:00 - 5:00pm
8:30 - 11:30am
Noon - 1:00pm
1:00 - 5:00pm
6:00 - 10:00pm
9:00am - Noon
Name(s)
Progressive Insurance
Upland Mutual Insurance
Utica National Insurance
Bohrer-Croxdale & McAdoo
Chris-Leef General Agency
Columbia Insurance Group
M. J. Kelly Company
OAA
Agency/Co
City
Phone
Fax
E-mail
FREE MEMBER REGISTRATION
Fax:
Online:
E-mail:
Kansas Association of
Professional Insurance Agents
785-232-0272
www.kansaspia.org
pia@pia.kscoxmail.com
NON-MEMBER REGISTRATION
Check to: PIA, 216 SW 7th Topeka KS 66603
MC/VISA: call PIA at 800-836-7387
Registration Deadline: June 4, 2014
?/Questions: E-mail: pia@pia.kscoxmail.com
Ph: 785-232-4143 or 800-836-7387
*Please note: As food is involved, if you need to
cancel please call the PIA. A confirmation will be sent
once registration is received.
Bremen Farmers’ Mutual Insurance
Buckeye Insurance Group
Cornerstone National Insurance
Farmers Alliance Mutual Insurance
Imperial PFS
Risk Innovations
Specialty Insurance Managers LLC
& FESTIVAL JAM
Held in conjunction with Salina’s
Annual Smoky Hill River Festival
 Long Term Care Certification
 Flood Certification
 15 hours of Continuing Ed
 Professional Staff Training
June 11-12-13, 2014
Courtyard Marriott
Salina, Kansas
PIA SUMMER SCHOOL AGENDA
Wednesday, June 11th
1pm-5pm The Long Term Care Partnership by Angie Hughes, LTCP, Producers XL
4 hrs LH
In 2006, the National Association of Insurance Commissioners (NAIC) updated its Long-Term Care Insurance
Model Act, for the first time incorporating mandatory training for long-term care producers. The training
requirements were designed so that they would fulfill the DRA’s provisions, and the requirements were referenced
in many of the State Plan Amendments (SPAs) submitted to the Centers for Medicare and Medicaid
(CMS) by states implementing Partnership programs. The LTC Partnership is a dollar for dollar protection
of assets against Medicaid spend down. For every dollar paid out of a qualified LTC Partnership policy is a
dollar of assets protected from Medicaid spend down. This becomes a very big deal when it comes to our
KS farmers and business owners and families when a loved one needs extended care due to an illness, injury
or just the natural aging process. So with that being said, we are excited to offer you the chance to become LTC
certified and receive 4 hrs of L/H continuing education credits.
Thursday, June 12th
8:30am – “Back to Basics” Boot Camp Staff Training by Becky Lathrop, CIC, CPIA, Optimum Performance Solutions LLC
11-30am
Every agency is challenged with handling customer requests effectively every time the telephone rings. It is
3 hrs Gen critical to meet customer expectations on a regular basis, but it is also important to utilize every customer
contact to provide world class service to ensure every client receives information for proper insurance
protection. This course utilizes an ‘agency toolbox’ to review different techniques and tools to assist with every
customer’s interaction. We focus on the most efficient way to handle these contacts for a positive customer
experience and time management for the agency. This session will help agency staff maximize operational
effectiveness with all incoming phone calls and customer appointments. Role-playing examples will allow
everyone to capture the best way to handle current challenges every agency and customer faces in our current
environment.
11:45am
Friday, June 13th
9:00am - Just the Facts-Become NFIP and
Noon
Flood Insurance Savvy
3 hrs PC by Jennifer Sherra, Regional Field Relations
Manager, National Flood Services Inc.
This course is designed to give those who
have little or limited knowledge of the
National Flood Insurance Program the basics
to get started. For those who deal with the
program on a regular basis, a wider
understanding of the program and its
intricacies should be acquired. The
objectives of this seminar are to provide
participants with the knowledge, skills, and
understanding to comprehend the Standard
Flood Insurance Policy and provide
attendees with knowledge of the rules and
regulations of the National Flood Insurance
Program.
Accordingly, the seminar has been
approved by the NFIP to provide the Flood
Certification required in most states for
licensed Property and Casualty agents who
sell or intend to sell flood insurance.
Lunch - Help yourself to a great buffet lunch and then join a table to relax and visit with your peers... or
Noon
Fix your plate and return to the classroom for an hour of Ethics . It’s your choice!

1 hr Ethics
1pm 5pm
Buy/Sell & Perpetuating Insurance Agencies by Jon Persky, CPA, CIC, PHR, Optimum Performance Solutions LLC
Are you planning to retire someday? When? Who are you going to sell your agency to? Or are you thinking
4 hrs Gen about buying/merging with another agency? This course will discuss the perpetuation of your agency and what
your options are when you get ready to retire. It will also address shareholder agreements, methods of
ownership transfer and the associated tax implications.
Attend Wednesday afternoon and all day Thursday and earn 12 hours of continuing
education to fulfill the Kansas L/H continuing education credit requirement.
6pm-10pm
Thursday’s Festival Jam in the park
Attendees will enjoy live music and hospitality in our reserved seating area. At your leisure
visit one or several of the over 30 festival food vendors that will be setup throughout the park the
entire evening. With a different band taking the stage every 20 minutes there are sounds and
songs for everyone to enjoy. Transportation and festival admission button will be provided.
To learn more about the Smoky Hill River Festival visit www.riverfestival.com.
Hotel
Accommodations
Courtyard by Marriott
3020 Riffel Drive
785-309-1300
Mention “PIA” to get our
$99 group rate for Wed/Thurs/Fri
Room block expires June 1, 2014
Rooms will go fast due to the festival,
make your reservations today!