ANNEX A TITLE 55. PUBLIC WELFARE PART I. DEPARTMENT OF PUBLIC WELFARE Subpart E. HOME AND COMMUNITY-BASED SERVICES CHAPTER 51. OFFICE OF DEVELOPMENTAL PROGRAMS HOME AND COMMUNITY-BASED SERVICES § 51.1. § 51.2. § 51.3. § 51.4. Subchapter A. GENERAL PROVISIONS Purpose Scope. Definitions. Incorporation by reference. Subchapter B. PROVIDER QUALIFICATIONS AND PARTICIPATION § 51.11. § 51.12. § 51.13. § 51.14. § 51.15. § 51.16. § 51.17. § 51.18. § 51.19. § 51.20. § 51.21. § 51.22. § 51.23. § 51.24. § 51.25. § 51.26. § 51.27. § 51.28. § 51.29. § 51.30. § 51.31. § 51.32. § 51.33. Prerequisites for participation. SSW provider enrollment. Ongoing responsibilities of providers. Residential habilitation providers. Provider records. Progress notes. Incident management. Risk management. Certified investigations. Criminal history checks. Child abuse clearances. Provisional hiring. Provider training. Provider monitoring. Quality management. Grievance procedures. Misutilization and abuse of funds and damage of participant’s property. SCO requirements. AWC/FMS requirements. Transition of participants. Back-up plans. Conflict of interest. Waiver of a provision of this chapter. 1 Subchapter C. PAYMENT FOR SERVICES GENERAL REQUIREMENTS § 51.40. § 51.41. § 51.42. § 51.43. § 51.44. § 51.45. § 51.46. SSW provider. Definitions. Department rates and HCBS classification. Payment policies. Provider billing. Audit requirements. Reporting requirements for ownership change. FEE SCHEDULE SERVICES § 51.50. Fee schedule applicability. § 51.51. Fee schedule rate. § 51.52. Fee schedule rate reimbursement. VENDOR GOODS AND SERVICES § 51.60. Vendor goods and services applicability. § 51.61. Vendor goods and services reimbursement. COST-BASED SERVICES § 51.69. § 51.70. § 51.71. § 51.72. § 51.73. § 51.74. HCBS provider in Adult Autism Waiver. Definitions. Cost-based rate assignment. Cost report requirements. Approval of a cost-based rate for non-transportation HCBS. Approval of a cost-based rate for transportation. ALLOWABLE COSTS § 51.80. § 51.81. § 51.82. § 51.83. Allowable costs. Revenues that off-set allowable costs. Bidding and procurement. Management fees. 2 § 51.84. § 51.85. § 51.86. § 51.87. § 51.88. § 51.89. § 51.90. § 51.91. § 51.92. § 51.93. § 51.94. § 51.95. § 51.96. § 51.97. § 51.98. § 51.99. § 51.100. § 51.101. § 51.102. § 51.103. Consultants and contracted personnel. Corporate boards. Employee development. Employee recruitment. Travel. Supplies and rental of equipment. Communications. Rental of administrative, residential and non-residential buildings. Other occupancy and allocated occupancy expenses. Fixed assets. Start-up costs. Motor vehicles. Capital assets – administrative and non-residential buildings. Capital assets - residential buildings. Residential habilitation vacancy. Indirect costs. Moving expenses. Interest expense. Insurance. Other allowable costs. ROOM AND BOARD REQUIREMENTS FOR RESIDENTIAL HABILITATION SERVICES § 51.120. Room and board. § 51.121. Room and board contract. § 51.122. Actual room and board costs. § 51.123. Modifications to the room and board contract. § 51.124. Completing and signing the room and board contract. § 51.125. Copy of room and board contract. § 51.126. Delay in a participant’s income. § 51.127. SNAP, energy assistance, rent rebates and similar benefits. DEPARTMENT-ESTABLISHED FEES § 51.130. Department-established fees. ORGANIZED HEALTH CARE DELIVERY SYSTEM § 51.140. Organized health care delivery system. 3 Subchapter D. CLOSURES AND TERMINATION § 51.150. § 51.151. § 51.152. § 51.153. § 51.154. § 51.155. § 51.156. Definitions. Termination of provider agreement. Sanctions. SCO closure requirements. Agency provider closure requirements. AWC/FMS closure requirements. Appeals. Subchapter A. GENERAL PROVISIONS § 51.1 Purpose. This chapter specifies the program and payment requirements for providers participating in the Adult Autism, Consolidated or P/FDS waiver. § 51.2 Scope. This chapter applies to providers applying for and rendering MA waiver HCBS, and providers of targeted services management. This chapter supersedes Chapters 4300 and 6200 (relating to county mental health and mental retardation fiscal manual; and room and board charges) when a provider with a waiver service location provides a HCBS to both waiver and base-funded participants from that waiver service location. § 51.3 Definitions. The following words and terms, when used in this chapter, have the following meanings, unless the context clearly indicates otherwise: 4 Abuse - The allegation or actual occurrence of the infliction of injury, unreasonable confinement, intimidation, punishment, mental anguish, sexual abuse or exploitation. Additional Individualized Staffing - Additional staffing as part of the licensed residential habilitation waiver service to meet the long term medical or behavioral needs of a participant. Adult Autism Waiver – A Federally-approved 1915(c) waiver program designed to help participants with Autism Spectrum Disorder 21 years of age and older to live more independently in their homes and communities. Agency provider - An entity enrolled to provider an HCBS who furnishes the HCBS. AWC/FMS – Agency With Choice/Financial Management Service Provider – A type of financial management service provider. Annual review ISP – The document that outlines the results of the annual review meeting. Annual review update date - The end date of the current ISP plan year. Applicant – An individual provider, SSW or agency provider in the process of enrolling as a HCBS provider with the Department. Approved program capacity - The maximum number of participants who are authorized by the Department to receive services in a residential habilitation setting licensed under Chapter 6400 (relating to community homes for individuals with mental retardation). 5 Assessment – Instruments and documents used to identify a participant’s specific needs for HCBS. Assessed need – A documented need of a participant. Back-up plan – A specific plan for each participant developed by a provider to ensure the HCBS is provided to the participant as indicated in the authorized ISP. PAR Discussion: It is generally unclear what this would entail or how it would be implemented or funded. How is this different from an emergency management plan as required in the Chapter 6400 regulations? PAR Recommendation: Clarify adequately or delete this term and references throughout the regulations. Base-funded services – A state-funded HCBS that is provided from an waiver service location. CAP- Corrective Action Plan – A plan developed by a provider to resolve noncompliance and avoid recurrence of noncompliance. Common law employer – The person under the vendor fiscal-employer agent FMS option who is responsible for some employer-related responsibilities. Conflict of interest - A situation in which a person, corporation or entity holds a personal or professional relationship which is able to be exploited by that person, corporation or entity for personal, professional or financial benefit or gain. PAR Discussion: The definition is unclear as to its definition and meaning. We understand its purpose to prevent exploitation of financial relationships for the purpose of personal gain; however, this definition does not make that clear. PAR Recommendation: Change the definition to state “a person, corporation or entity may not utilize their professional relationship for their own personal gain”. For example, family members or guardians advocating for services for a participant would not constitute a conflict of interest. Consolidated Waiver – A Federally-approved 1915(c) waiver program designed to help participants with intellectual disabilities age 3 and older to live more independently in their homes and communities. County/Joinder – A county or two or more counties working together to fulfill the obligations outlined in the Mental Health and Intellectual Disability Act of 1966. 6 DCAP – Directed Corrective Action Plan – A document developed or approved by the Department or the Department’s designee to resolve noncompliance. Department – Department of Public Welfare. Department designee – An entity designated by the Department to perform specific administrative functions for the Department. EPLS - Excluded Parties List System – A database maintained by the U.S. General Services Administration that provides information about parties that are excluded from receiving Federal contracts, certain subcontractors, and certain Federal financial and non-financial assistance and benefits. Everyday lives philosophy – A document published by the Department in 1991 “Everyday Lives” that expresses the values, vision and framework for planning, policy development, service design and all related activities in the intellectual disabilities service system. Finding – An identified violation of this Chapter, Chapter 1101, or other Federal or State standards. FMS – Financial management service provider – Entity that fulfills specific employer or employer agent responsibilities for a participant that has elected to self-direct. Grievance - The formal expression of dissatisfaction with the provision of a waiver service or a provider’s delivery of a waiver service. 7 HCBS- Home and Community-Based Services – An array of medical, financial and social services or goods that are necessary and not covered services through MA, Medicare and/or private insurance plans until the plan limitations have been reached which are paid for by the Department to assist a participant to live in the community. HCSIS - Home and Community Services Information system – A secure web-enabled information system serving the Department and others which provides information regarding participants and providers of waiver services. Incident – An occurrence of an action or situation that may negatively affect a participant’s health, safety or rights. PAR Discussion: The definition of the term is so broadly stated that its purpose in the context of how it would be used is unclear. This should be made consistent with the definition in the adult protective services (APS) legislation. For example, someone could interpret this definition as currently written as not allowing someone to take the bus independently because that could affect a participant’s safety. With passage of APS legislation and the proposed budget line item to fund APS this, or at least parts of it, could be redundant. PAR Recommendation: Remove this definition and clearly define a reportable incident. Incident investigation – The process of identifying, collecting, and assessing facts of a reportable incident in a systemic manner by a person certified by the Department’s approved Certified Investigation Training program. Individual outcome – Levels of achievement the participant is working towards. Individual provider - A person who is not employed by an agency provider, including an individual practitioner, independent contractor or SSW provider. Intellectual disability – Subaverage general intellectual functioning that is accompanied by significant limitations in adaptive functioning in at least two of the following skill areas: communication, self-care, home living, social and interpersonal skills, use of community resources, self-direction, functional academic skills, work, health and safety. The onset of the disability must occur before the participant’s twenty-second birthday. 8 ISP- Individual support plan – The comprehensive plan for each participant that includes HCBS, risks and mitigation of risks and individual outcomes for a participant. ISP team – A group of people that work together on behalf of a participant to identify HCBS, risks and mitigation of risks and outcomes for a participant. LEIE- List of Excluded Individuals/ Entities - A database maintained by the Federal Department of Health and Human Services, Office of Inspector General, for use by health care providers, the public, and government which provides information relating to parties excluded from participation in Medicare, Medicaid, or other Federal health care programs. Lifesharer - An individual who agrees to live with and share life experiences with one or two participant’s diagnosed with an intellectual disability. MA – Medical Assistance. MMIS – Medicaid Management Information System –The Department’s claims processing system. Managing employer – The person who enters into a joint employment arrangement with the AWC/FMS. Medicheck - A Departmental list identifying providers, individuals, and other entities precluded from participation in the Commonwealth of Pennsylvania’s Medical Assistance Program. 9 Money follows the person – A grant designed to help individuals who are institutionalized in nursing facilities and intermediate care facilities return to their homes and communities. Natural supports – Unpaid supports such as services provided by friends, family, spiritual organizations, neighbors, local businesses, and civic organizations. Outcomes – Levels of achievement. P/FDS - Person and Family Directed Support waiver – A Federally-approved 1915(c) waiver program designed to support participants with intellectual disabilities age 3 and older to live more independently in their homes and communities. Participant – A person receiving HCBS through a Department-approved program. Participant-directed HCBS – A service managed by an eligible participant who has elected to self-direct through one of the FMS options. Participant need – An ISP requirement based on an assessment. Preventable measures - Strategies or actions designed to reduce the likelihood of known factors that can result in an adverse event or outcome for a participant. Preventive incidents – Incidents that may have been avoided if strategies or actions were designed and implemented to reduce the likelihood of known factors that resulted in an incident occurring. PAR Discussion: This is also a new term and does not appear to be used in the incident management or risk management section of this document. PAR Recommendation: A better term would be “preventable incidents.” 10 Provider – An individual or agency that provides HCBS. Provider performance review data- Quarterly performance data that may be used by the provider to devise improvement plans, while at the same time giving the provider an early indication of performance below statewide averages. Provider monitoring – Scheduled or unscheduled review conducted by the Department, or the Department’s designee, to determine a provider’s compliance with regulation and the MA and waiver provider agreement. QM plan- Quality management plan – A written document describing how the provider will measure, and remediate its performance to comply with the approved applicable waiver and this chapter. Qualification documentation – Documentation that supports a provider meeting the qualification criteria for each service as prescribed in the approved applicable waiver, including approved waiver amendments. Remediation - Actions that are taken to correct deficiencies such as an incident or finding. Residential habilitation service - Support provided to a participant that resides in a residential habilitation waiver service location that is unlicensed or licensed under Chapter 6400 (relating to community homes for individuals with mental retardation) or Chapter 6500 (relating to family living), Chapter 3800 (relating to child residential and day treatment facilities), and Chapter 5310 (relating to community residential 11 rehabilitation facilities for the mentally ill) in the general areas of self-care, communication, fine and gross motor skills, mobility, socialization, and use of community resources. Residential enhanced staffing – An add on to the residential habilitation service which can be either residential habilitation by a licensed nurse in a licensed and unlicensed residential habilitation setting, and supplemental habilitation staffing or additional individualized staffing in a licensed residential habilitation setting. Respite care – Supervision and support to participants on a short-term basis due to the absence or need for relief of those persons normally providing care to the participant. Risk - The likelihood of some undesirable event or negative outcome occurring to a participant. Risk factors – Attributes, behaviors, health conditions, features of the environment, actions, events or other determinants that increase the probability of an incident, or negative outcome for a participant. Includes aspects of personal behavior or lifestyle, environmental exposure, or an inherited characteristic that is associated with an increased occurrence of disease or injury or other health–related event. Risk mitigation strategies – Proactive action steps to avoid incidents. Satisfaction survey – A survey designed to measure a participant’s approval of HCBS. SC – Supports coordinator – A person providing supports coordination services to a participant. 12 SCO – Supports Coordination Organization – A provider that delivers supports coordination services including targeted services management and base-funded supports coordination. SCO monitoring of participants –Ongoing contact with the participant and the paticipant's family, to ensure services are implemented as specified in a participant’s ISP. Self – direction – A participant’s management of some or all of the participant’s approved and authorized services using the assistance of the vendor fiscal/employer agent FMS. SIS assessment – Support Intensity Scale assessment - A standardized needs assessment that focuses on the frequency, intensity and type of support needed by a participant with developmental disabilities to live independently. Substitute care – Paid relief for the lifesharer during crisis or emergencies and other times based on the needs of the participant and lifesharer providing services. Substitute caregiver – The individual that is providing the relief for the lifesharer. Supports coordination - A service that includes locating, coordinating, and monitoring needed HCBS and other supports for a participant. Supplemental Habilitation – Additional staffing in as part of the licensed residential habilitation waiver service to meet the temporary medical or behavioral needs of a participant. 13 Surrogate – A person identified under state law to make decisions for a participant who is incompetent or incapacitated or a person designated by a participant that is selfdirecting HCBS in one of the FMS options. SSW – Support Service Worker – An individual provider hired by a participant who is self-directing HCBS through the vendor fiscal-employer agent FMS option. SSW agreement - The standard agreement that the SSW signs prior to delivering HCBS to a self-directing participant in the vendor fiscal-employer agent FMS option. TSM – Targeted Services Management – MA- funded supports coordination services for individuals receiving medical assistance who are not enrolled in a Medicaid waiver. Third party medical resources – Medical Assistance, Medicare, CHAMPUS, worker’s compensation, for profit and not-for-profit health care coverage and insurance policies, and other forms of insurances that will pay for a participant’s services. VF/EA FMS - Vendor fiscal-employer agent Financial Management Services – A nongovernmental entity that provides VF/EA FMS for a participant who is self-directing using the VF/EA FMS option. Waiver – The Adult Autism, Consolidated and Person/Family Directed Support Home and Community-Based Waivers approved by the Federal Centers for Medicare and Medicaid. Waiver service location – Addresses identified in HCSIS by the HCBS provider where waiver services are provided or managed from. 14 § 51.4. Incorporation by reference. The approved applicable waivers, including approved waiver amendments, are incorporated by reference herein. The Consolidated, Person/Family Directed Support and Adult Autism Federal waivers can be found on the Department’s website. Subchapter B. PROVIDER QUALIFICATIONS AND PARTICIPATION § 51.11. Prerequisites for participation. (a) In addition to the requirements under Chapter 1101 (relating to general requirements) to become an enrolled provider, the applicant shall: (1) Complete the provider enrollment application on a form prescribed by the Department. (2) Sign a MA provider agreement and a HCBS waiver provider agreement. PAR Discussion: Why must a prospective provider sign both an MA Provider Agreement and a HCBS Waiver Provider Agreement? PAR Recommendation: The prospective provider should only sign an MA Provider Agreement. (3) Submit supporting qualification documents available on the Department’s website to the Department or the Department’s designee. (4) Comply with the approved applicable waiver, including approved waiver amendments, as identified in § 51.4 (relating to incorporation by reference). PAR Discussion: The Department proposes to incorporate by general reference, and in its entirety, the Consolidated and Person/Family Directed Supports Waivers into the regulations. The Waiver documents are each hundreds of pages in length, has never been subject to formal and independent review and consideration, and can also be amended at any time without such review or consideration by the tens of thousands of persons and entities that its provisions affect. So, along with sweeping regulatory changes as to which we are given scant opportunity to review and which will not undergo any independent review and analysis, the Department proposes to also add the Waivers in their entirety as a regulatory mandate. Recommendation: PAR urges the Department to delete this provision in its entirety. It is manifestly unfair to impose on providers the task of determining which of the thousands of Waiver provisions may apply to them. The Department should provide the public with opportunities for meaningful participation and comments on its proposals, notice of any such provisions, and an explanation as to why and how they apply if the Department intends to incorporate provisions of the Waiver into regulations. (5) Send a complete enrollment package to the Department or Department’s designee. (b) New providers, enrolled after July 1, 2011, and thereafter, need to complete and submit the provider monitoring tool for new providers before being authorized to provide services. 15 (c) A provider shall be qualified by the Department prior to rendering a HCBS. (d) The provider shall submit any missing supporting qualification documentation materials requested by the Department or it’s designee within 30 days of notification by the Department. (e) If missing supporting qualification documentation is not resubmitted within 30 days of notification, the enrollment application will be considered withdrawn and will not be processed. (f) A provider shall not be paid until the provider is qualified by the Department or the Department’s designee. (g) A current provider may not influence a participant’s freedom of choice in selecting a new provider. PAR Discussion: We have been made aware of potential new providers, particularly residential providers influencing participants they serve to switch behavior support providers which would enable the new residential provider the opportunity to provide both residential and behavioral support to the participant. PAR Recommendation: Include language that affirms no provider may prevent a participant’s freedom of choice in selecting a provider. § 51.12. SSW provider enrollment. (a) An SSW provider hired by a common law employer in the VF/EA FMS option shall: (1) Enroll with the VF/EA FMS and complete all the State, Federal and program required paperwork. (2) Complete the required criminal history background checks and child abuse checks under §§ 51.20 and 51.21 (relating to criminal history checks and child abuse clearances). (b) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.13. Ongoing responsibilities of providers. 16 (a) A provider shall be qualified for each HCBS the provider will render by meeting the requirements under Subchapter B (relating to provider qualifications and participation). (b) A provider shall be qualified at the interval as specified in the approved, applicable waiver. (c) A provider may be required to be qualified more frequently than at least every 2 years due to the following: PAR Discussion: The two year provider qualification requirement is an improvement. PAR Recommendation: The existing definition is unclear. Remove “at least.” Consider a three year qualification system that would implement a rolling qualification process so a percentage of providers are getting reviewed each year. (1) Noncompliance with a provider’s corrective action plan. (2) Findings as a result of provider monitoring. (3) Receipt of a provisional license. (4) Receipt of a DCAP. (5) A circumstance resulting in a review of the provider by the Department. PAR Discussion: (c)(5) is vague and not measurable because, unlike the prior four subsections, it establishes no standard which would prompt provider qualification to occur more frequently than two years. PAR Recommendation: Delete (c)(5). (d) A provider shall submit the qualification documentation prior to the qualification expiration date. (e) A provider that fails to submit qualification documentation shall participate in transition planning for the participants currently receiving HCBS from the provider under § 51.32 (relating to transition of participants). (f) A provider that fails to submit the qualification documentation by the expiration date shall not receive payment for HCBS rendered beyond the expiration date of qualification. (g) A provider that fails to submit the qualification documentation by the expiration date will no longer be qualified to provide that HCBS and shall have its name removed from the list of qualified providers of that HCBS. 17 (h) A provider shall update information within HCSIS and the Department’s MMIS system to maintain that it is current. (i) A provider shall contact the Department when making the following changes to the services they are qualified to render: (1) Change in service. (2) Willing to continue to provide a HCBS to current participants, but no longer willing to provide that HCBS to a new participant. (3) Deletion of a service. (4) Adding a new service. (j) A provider shall comply with Chapter 1101 (relating to general provisions). (k) A provider shall have a QM plan in accordance with the approved applicable waiver. (l) A provider shall implement a training curriculum in compliance with § 51.23 (relating to provider training) and applicable HCBS requirements in this chapter. (m)A provider shall report and investigate incidents as required under § 51.17 (relating to incident management). (n) A provider shall complete and comply with any CAP or DCAP as required by the Department, the Department’s designee or Federal or other State agency. (o) A provider shall comply with the terms of the MA provider and HCBS waiver provider agreement or SSW agreement. (p) A provider shall ensure that the provider, its employees and contractors possess a valid Social Security number. PAR Discussion: It is unclear what constitutes a contractor. It would be burdensome and unnecessary to include contractors that do not provide any direct support or services to participants such as landscapers or maintenance staff who do repairs. If a contractor has no interaction with the participants they should not be included. PAR Recommendation: It should be clarified that the term contractor only includes a person or entity that have a direct interaction or impact on the lives or services of waiver participants. 18 (q) A provider shall only deliver and provide a HCBS it is qualified and authorized to provide. (r) A provider shall implement the service it is authorized and qualified to provide in accordance with the requirements outlined in the approved waiver and the authorized ISP. (s) A provider shall only render HCBS to a participant who is eligible and enrolled. (t) A provider that renders waiver funded HCBS to a participant who is not eligible when the waiver funded HCBS is provided will not be reimbursed by the Department. (u) A provider shall meet the unique needs of participants. PAR Discussion: This requirement is too open-ended. PAR Recommendation: A provider shall meet the unique needs of participants as approved in the participant’s ISP. (v) A provider shall meet and maintain the applicable licensure and certification requirements for each HCBS the provider renders. (w) A provider shall not submit claims until the service has been rendered. (x) A provider shall not use prone restraints. (y) A provider providing HCBS to a participant who has been identified to receive a SIS assessment shall participate in the SIS assessment. (z) Subsection (u) does not apply to an SCO. (aa)Subsection (k) does not apply to an SSW provider. (bb)Subsection (j) does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.14. Residential habilitation service providers. (a) Beginning July 1, 2012 and thereafter, a residential habilitation service provider shall receive prior, written approval from the Department or the Department’s designee as follows: 19 (1) To open a new waiver residential habilitation service location. (2) To change the approved program capacity of the residential habilitation waiver service location under Chapter 6400 (relating to community homes for individuals with mental retardation). (3) To close an existing waiver residential habilitation waiver service location and to establish a new waiver residential habilitation waiver service location. (4) To combine more than one residential habilitation waiver service location. (5) To ensure a residential habilitation waiver service location is approved as a non-contiguous location and is integrated and dispersed in the community. Residential habilitation waiver service locations must be located throughout the community on properties that are not next to each other, side-by-side, or back-to-back to be considered non-contiguous. Residential habilitation waiver service locations must be separate from any other waiver service location that the provider owns, operates, rents, or leases, and is dispersed in the community and not surrounded or side-by-side, back-to-back to other HCBS properties. Residential habilitation waiver service locations where services are provided should be located in the community and surrounded by the general public. PAR Discussion: This requirement does not appear to allow for the use of duplexes or apartment buildings that would have more than one apartment in a building and not allow apartments and side-by-side or back-to-back apartment complexes. Using duplexes is especially important as available housing in large metropolitan areas and the ability of providers to provide better support and cost effective services to participants. PAR Recommendation: Allow for apartments in the same building, side-by-side building, and back-to-back apartment buildings as long as the apartments are dispersed and not next to or across from each other. Allow for the use of duplexes as long as they are dispersed in the community. Clarify that grandfathering is allowed for residential service locations acquired, in operation or approved prior to July 1, 2012. 20 (6) To open a new residential habilitation waiver service location, the provider shall describe the circumstances surrounding the need for a new residential habilitation waiver service location. (7) To meet the setting size, staffing patterns and site requirements based on the assessed needs of the participants residing in that residential habilitation waiver service location as identified in the ISP. PAR Discussion: The needs of individual participants in HCBS program can change on a daily basis as a factor of individual cycles and life events. It is imperative in the interest of efficient use of resources that the provider can adjust their staffing and support levels as needed. In a very limited number of situations there may be a necessity of having the ISP establish a very specific staffing ratio for an individual or a household. Prescribed staffing levels that project need as much as a year in advance can result in unnecessary cost and inefficient use of very valuable staff resources. If the ISP prescribes a specific staffing level for an individual or household it is essential that the rate be adequate and/ be adjusted to reflect cost of the ISP prescribed service. PAR Recommendation: The ISP should only specify staffing levels in a very limited number or situations where it is clinically indicated and related to assessed needs. If the ISP specifies additional staffing it is essential that funding is authorized to assure adequate implementation of the ISP. It is recommended that the ISP development, planning process and authorizations are carried out in a manner that effectively meets people’s needs and considers the prudent use of resources. Where an ISP must stipulate a specific staffing ratio it is preferred that the staffing ratio be a household-defined ratio as opposed to a ratio for an individual beneficiary. Rescind the Chapter 6400 regulations requirement that requires providers to meet the staff requirement in the participant’s ISP. (b) To initiate the prior authorization request process for a residential habilitation service provider licensed under 55 Pa. Code Chapter 6400, 6500, 5310 and 3800 to provide residential habilitation enhanced staffing due to a change in the participant’s needs as supplemental habilitation or additional individualized staffing, the provider shall complete the Supplemental Habilitation/Additional Individualized Staffing checklist which can be found at: http://odpsrv.tiu11.org/alfresco/d/d/workspace/SpacesStore/c1000392-d66f4021-abb3-eb221fd12d64/SH AIS ISP Checklist Form DP 1035.pdf. (c) A provider who renders residential habilitation enhanced staffing through SH or AIS for a period longer than 30 days without first obtaining Department prior authorization shall not receive payment until Department prior approval is obtained. (d) Beginning July 1, 2012 and thereafter, a residential habilitation service provider that does not comply with subsections (a) shall not receive payment until Department prior approval is obtained. PAR Discussion: Denial of payment is an inappropriate method to prompt provider compliance with subsection a, particularly because no timeline is given for the Department to respond to an application from a provider. PAR is very concerned that without accountability for the Department, payments could be unacceptably delayed and participant needs unmet. _ _ _ _ _ _ PAR Recommendation: include language that requires the Department to respond in a timely fashion that ensures there is no negative impact on the provision of services to participants. 21 (e) Beginning July 1, 2012 and thereafter, when a participant is receiving substitute care as an integral part of the family living residential habilitation service the family living provider shall: (1) Ensure the substitute caregiver meets the residential habilitation service qualifications in the approved applicable waiver, including approved waiver amendments. (2) Be responsible for direct payment to the substitute caregiver. PAR Discussion: Currently substitute care workers are mostly paid by the lifesharer or in some cases by the family living agency. We assume when you use the term “family living provider” you mean the “family living agency”. Requiring the family living agency to pay the substitute care worker directly will greatly increase cost and slow the expansion of family living. PAR Recommendation: Allow the family living agency to decide whether to pay the substitute care worker directly or permit the substitute care worker to be paid by the family living lifesharer. (f) Subsections (f) – (k) do not apply to an SCO. (g) This section does not apply to an SSW provider. (h) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.15. Provider records. (a) In addition to the requirements under § 1101.51 (relating to ongoing responsibilities of providers), a provider shall: (1) Document that the HCBS for which it claims payment were provided to the participant and that information submitted in support of the claim is true, accurate and complete. (2) Maintain records verifying compliance with this chapter for a minimum of 5 years. (b) A provider shall keep participant records confidential. (c) A provider shall not make participant records accessible to anyone without the written consent of the participant, the person holding the participant’s power of 22 attorney for health care or health care proxy, or if a court orders disclosure, other than the following: (1) The participant. (2) A provider’s employees, or contracted personnel for the purpose of providing HCBS to the participant. (3) The Department or the Department’s designee. (d) A provider shall provide records, as requested, to the Department regarding HCBS delivered and payments received for HCBS providers. (e) A provider may use electronic record documentation under the following conditions: (1) The electronic format conforms to the requirements of Federal and State laws. (2) The medium used to produce the electronic record accurately reproduces the paper original records. (3) The medium used is not subject to subsequent deletion, change or manipulation. (4) The electronic record constitutes a duplicate or substitute copy of the original paper record and has not been altered or, if altered, shows the original and altered versions, dates of creation and creator. (5) The electronic record can be converted back into legible and readable paper copies. (6) The electronic record must be readable, and capable of being copied and accessed by any auditing agency. 23 (7) Providers must have a HCBS back–up system for all electronic records. (f) The provider shall have records management policies in place to comply with this section. (g) A residential habilitation service provider shall document in the participant’s record when the participant voluntarily chooses to use their own personal funds to purchase items and a description of the item purchased. (h) Subsection (a)(2), (b), (c), (e), (f), and (g) does not apply to an SSW provider. § 51.16. Progress notes. (a) A provider shall complete a monthly progress note for HCBS it provides monthly or more than once a month PAR Discussion: Subsection a makes no sense as stated. PAR Recommendation: Revise subsection a to simply state monthly progress notes are required. . (b) Progress notes may be completed for multiple HCBS to the same participant on the same form if the HCBS are rendered by the same provider at the same waiver service location. (c) A provider shall complete a progress note for each time the HCBS is provided if the HCBS is occurring on a less than monthly frequency. (d) Progress notes shall include the following: The name of the participant receiving the HCBS. (1) The name of the provider. (2) The name, title, signature and date of the person completing the progress note. (3) The name of the HCBS. (4) The amount, frequency and duration of the HCBS. 24 (5) The outcome of the HCBS in the ISP. (6) A description of what occurred during the period to achieve the outcome. (e) A recommended change to the HCBS needed to be discussed with the ISP team due to lack of progress in achieving an outcome. (f) An agency provider shall acquire technology that allows employees or contractors to submit progress notes as required throughout a work shift. (g) Subsection (e) does not apply to an SSW provider. (h) This section does not apply to an SCO provider. § 51.17. Incident management. (a) A provider shall report any of the following incidents to the Department or the Department’s designee within 24-hours of the incident occurring: (1) Death. (2) Suicide attempt. (3) Hospitalization. (4) Psychiatric hospitalization. (5) Emergency room visit. (6) Abuse. (7) Participant to participant abuse. (8) Neglect. (9) Missing person. (10) Law enforcement. 25 (11) Injury requiring treatment beyond first aid. (12) Disease reportable to Department of Health. (13) Fire. (14) Misuse of funds. (15) Participant rights violation. (16) Emergency closure. (b) A provider shall report any of the following incidents to the Department or the Department’s designee within 72-hours of the incident occurring: (1) Medication administration error. (2) Restraint. (c) A provider shall fax or scan an incident report to the Department if HCSIS is not available within 24 hours or 72 hours depending on the incident type as described under paragraph (a) and (b). (d) For incidents that are to be reported within 24 hours of the incident being discovered, a provider shall submit the final section of the incident report which includes additional information about the incident, any required investigation and corrective actions through HCSIS within 30 days of the incident being discovered. (e) For incidents that are to be reported within 72 hours of the incident being discovered, a provider shall complete a 30-day analysis of all incidents reported within 72 hours and maintain it at the agency provider. (f) A provider shall provide a detailed description of the actions taken in response to an incident to include: (1) The immediate actions to protect the health and safety of the participant. 26 (2) The results of the incident investigation. (3) The employee that is responsible for implementing the actions. (4) The date the actions were implemented. (5) Specific information regarding disciplinary actions taken with employees in regard to assuring the health and welfare of participants. (g) A provider shall review and analyze incidents at least quarterly. (h) A provider shall review and analyze incidents by: (1) Types of incident. (2) Evidence that prompt action was taken in response to incidents that must be reported within 24 hours. (3) Number and percentage of incidents. (4) Number and percentage of preventable incidents. (5) Trends data of participant’s with multiple incidents. (6) Number of incidents that are processed within 24 hours or 72 hours depending on the incident type under paragraph (a) and (b). (i) A provider shall submit reports regarding its review and analysis of incidents to the Department or the Department’s designee, upon request. (j) A provider shall identify and implement actions to ensure that participants are safeguarded from risk so the number of preventable incidents is reduced. (k) A provider shall ensure that its employees and contractors receive incident management training on preventing, recognizing, reporting incidents, responding to incidents and ensuring a participant is safe. 27 (l) When an incident occurs, a provider shall complete the following risk management activities: (1) Remediate cause of the incident. (2) Complete an incident report and investigation as required by § 51.17 (relating to incident management). (3) Conduct an analysis to determine the root cause of the incident and incorporate the findings into the participant’s incident report. (4) Update strategies to address risk factors and risk levels. (5) Work cooperatively with the SC to update the ISP, as needed, by integrating risk mitigation into the participant’s ISP. (6) Provide additional training to the participant and employee as needed based on the incident circumstances. (7) Analyze data on a participant to continuously improve HCBS delivery and to mitigate and manage risk factors. (m) Subsections (c) - (e), (f)-5) and (h)-(l) do not apply to an SSW provider. (n) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.18. Risk management. (a) A provider shall implement the following risk management strategies to prevent, reduce and manage the severity of incidents: (1) Identify risk factors of the participant: (i) Health status, family medical history and medical risks. (ii) Medication history and current medication. 28 (iii) Behavioral history and behavior risks. (iv)Incident history. (v) Social environment needs. (vi) Physical environment needs. (vii) Personal safety. (2) Identify strategies to reduce the frequency of incidents or reduce the severity of associated effects. (3) Train the participant and employees on the risk factors and risk mitigation strategies. (4) Implement preventive measures to reduce the level of risk of an incident or negative outcome from occurring. (5) Monitor participant’s risk mitigation strategies and update the strategies, as needed. (b)This section does not apply to an SSW provider. (c) This section does not apply to an SCO provider. (d) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.19. Certified investigations. (a) A provider shall ensure its employees and contractors who will be completing certified investigations register and take the certified investigator training course as offered by the Department at: http://www.humanservices-r.state.pa.us/hcsislms/pgm/html/lms_support.html (b) To be a certified investigator, an employee shall: (1) Have a high school diploma or general education diploma. 29 (2) Be 21 years of age or older. (3) Meet the criminal history checks under § 51.20 (relating to criminal history checks) and, if applicable, the child abuse clearance provisions under § 51.21 (relating to child abuse clearances). (4) Complete the Department web-based training within 3 months of the course date. (5) Attend the certification training and pass the exam. (c) A provider shall be recertified as a certified investigator every 3 years. (d) To maintain certification, a certified investigator shall: (1) Have completed three certified investigations during the 3-year certification period. (2) Attend a 1-day recertification class. (e) If a certified investigator wishes to continue to conduct certified investigations and has done less than three investigations during the certification period, the investigator shall actively participate in a quarterly or semi-annual review of the quality of investigations by serving as a member of a peer review committee or a risk management committee. Active participation includes reviewing at least three investigations and discussing the results with the committee. (f) This section does not apply to an SSW provider. 30 § 51.20. Criminal history checks. (a) A provider shall ensure that a criminal history check is obtained for themselves, each employee and contracted personnel involved with providing and administering an HCBS service. (b) The reporting requirements listed in this chapter are in addition to reporting requirements under Chapters 2380, 2390, 3800, 5310, 6400 and 6500, 6 Pa. Code Chapter 11 and when applicable, 28 Pa. Code Chapters 601 and 611. (c) A provider shall apply for a criminal history check for each employee, and contracted personnel prior to hiring. (d) A provider shall obtain a criminal history check in compliance with the following: (1) A report of criminal history record information from the State Police or a statement from the State police that the State Police Central Repository contains no information relating to that person, under 18 Pa. C.S. §§ 9101-9183 (relating to the criminal history record information Act), if the employee has been a resident of the Commonwealth for 2 years or more. (2) A report of Federal criminal history record information under the Federal Bureau of Investigation appropriation of Title II of the Act of October 25, 1972 (Pub. L. No. 92-544, 86 Stat. 1109), if the employee has been a resident of the Commonwealth for less than 2 years. 31 (e) Criminal history checks shall be in accordance with the Older Adult Protective Services Act (35 P.S. §§ 10225.101 – 10225.5102), and 6 Pa. Code Chapter 15 (relating to protective services for older adults). (f) The hiring policies shall be in accordance with the Department of Aging’s Older Adult Protective Services Act policy as posted on the Department of Aging’s web site at http://www.portal.state.pa.us/portal/server.pt?open=514&objID=616725&mode=2 . PAR Discussion: A policy is being adopted by regulation. When this policy changes, will the regulation need to be amended? What will happen if/when this web address changes? PAR Recommendation: Avoid referencing websites and links in regulation. Remove references to any authority other than statute and duly promulgated regulations. (g) A copy of the final reports received from the State Police, and the FBI, if applicable, shall be kept in accordance to § 51.15 (relating to provider records). (h) Subsections (b), (c), (f), and (g) do not apply to an SSW provider. § 51.21. Child abuse clearances. (a) A provider shall ensure that a child abuse clearance is obtained for the provider, each employee and contracted personnel involved in providing and administering a HCBS to a minor. (b) If the provider serves a participant who is 17 years of age or younger, then 23 Pa. C.S.§§ 6301 - 6384 (relating to the Child Protective Services Law) applies. (c) A copy of the final child abuse clearance shall be kept in accordance to § 51.15 (relating to provider records). (d) Subsection (c) does not apply to an SSW provider. § 51.22. Provisional hiring. (a) A provider may provisionally hire a employee pending receipt of a criminal history check, as applicable, if the following conditions are met: PAR Discussion: There is no need to restate the provisions of the Older Adults Protective Services Act. PAR Recommendation: Remove 51.22 and reference the Older Adults Protective Services Act. 32 (1) A provisionally-hired employee shall have applied for a criminal history check, as required under §§ 51.20 and 51.21 (relating to criminal history checks and child abuse clearances) and give the provider a copy of the completed criminal history request form and child abuse clearance form. (2) A provider may not hire a person provisionally if the provider has knowledge that the person would be disqualified for employment under 18 Pa.C.S. § 4911 (relating to tampering with public record information). (3) A provisionally-hired employee shall swear or affirm in writing that he has not been disqualified from employment or referral under this chapter. (4) A provider shall not permit the provisionally-hired employee awaiting a criminal history background check or child abuse clearance to work alone with a participant. (5) A provider shall monitor a provisionally-hired employee awaiting a criminal history check or child abuse clearance through random, direct observation and participant feedback. The results of monitoring shall be documented in the prospective employee’s file. (6) The period of provisional hire of an employee who is and has been, for a period of 2 years or more, a resident of this Commonwealth, may not exceed 30 days. The period of provisional hire of an employee who has not been a resident of this Commonwealth for 2 years or more may not exceed 90 days. 33 (b) When subsection (a) of this section conflicts with Chapters 2380, 2390, 3800, 5310, 6400, 6500, 6 Pa. Code Chapter 11, or 28 Pa. Code Chapters 601 and 611, subsection (a) is not applicable. (c) This section does not apply to an SSW provider. § 51.23. Provider training. (a) A provider shall implement a standard, annual training for the provider, each employee and contracted personnel which contain at least the following: (1) The Everyday Lives philosophy. (2) Training to meet the needs of a participant as identified in the ISP. (3) Quality management plan. (4) Prevention of abuse, neglect and exploitation of a participant. (5) Reporting and investigating an incident. (6) Participant grievance resolution. (7) Department-issued policies or procedures. (8) Importance of accurate billing and documentation of service delivery. PAR Discussion: This subsection states that 1-8 be done within 90 days of hire and be reviewed with employees every two years to provide updates on any changes that may have occurred, rather than retraining staff annually. This is consistent with requirements of most regulations and accrediting bodies. PAR Recommendation: Replace “shall implement a standard, annual training” “shall train on the following provisions within 90 days of hire and be reviewed with employees every two years.” (b) Before providing a HCBS to a participant, a provider shall ensure that its employees and contractors providing HCBS have met any additional pre- and in-service training requirements as detailed in a participant’s ISP. PAR Discussion: In large settings such as Adult Day or Vocational programs, it is not possible to train all staff on the specifics of each ISP. PAR Recommendation: Revise the statement to read “before providing a HCBS to a participant, a provider shall ensure that those employees and contractors who are assigned to provide HCBS to the participant have met any additional preand in-service training requirements as detailed in the participant’s ISP.” (c) A provider shall retain documentation of completion of training for an employee and contractor. (d) This section is not applicable to an SSW provider. 34 § 51.24. Provider monitoring. PAR Discussion: The current provider monitoring process is very time consuming and duplicative. IM4Q, licensing and provider qualification information is readily accessible to ODP. The issue of reviewing and analyzing performance data provided by the Department has been difficult for providers. Providers have reported that this data source is incorrect when compared to providers’ own data tracking, which has been confirmed by regional staff. PAR Recommendation: Revise the monitoring tool with stakeholder involvement to only capture the essential elements that are not available elsewhere to ODP in order to minimize overhead and increase efficiency for all parties. (a) The Department will monitor a provider at the frequency specified in the applicable, approved waiver, including approved waiver amendments. (b) A provider shall review and analyze performance data provided by the Department and take appropriate steps to improve its performance based on the results of performance data. (c) A provider shall complete the Department-approved provider monitoring tool during on-site review of participants identified by the Department or the Department’s designee. (d) A provider shall submit the completed provider monitoring tool electronically to the Department or the Department’s designee. (e) A provider shall cooperate with the Department or its designee during a monitoring review. (f) The provider shall ensure each finding discovered during a monitoring review is successfully remediated through a CAP. (g) A provider shall include the following information on the CAP form: (1) The specific action to correct each instance of noncompliance identified on the CAP form. (2) The target date for the corrective action to occur. (3) Any corrective actions that will be employed to identify and prevent recurrence of the specific noncompliance. 35 (4) The name and title of the person responsible for preparing and submitting the CAP form to the Department’s designee. The date the CAP form was submitted to the Department’s designee. (5) The reviewed provider shall return the CAP within 15 calendar days of receipt of request for a CAP. (6) A provider shall respond to the Department or the Department’s designee if a proposed CAP is rejected and revise the CAP in accordance with subsection (g). (h) The provider shall remediate non-compliance within 30 calendar days of receiving the Department-approved CAP. PAR Discussion: Depending upon the subject of the CAP, it may not be possible for a provider to remediate noncompliance within 30 calendar days of receiving the Department approved CAP. PAR Recommendation: Allow providers to ask for 30 additional calendar days with Department approval to remediate noncompliance after receiving the approved CAP. (i) A provider shall implement a DCAP in response to the statement of findings developed by the Department or the Department’s designee. (j) Failure to comply with a DCAP will result in sanctions as indicated in §51.152 (relating to sanctions). (k) The provider shall cooperate with follow-up monitoring by the Department or the Department’s designee. (l) The provider shall provide the Department or the Department’s designee with additional information needed to complete a provider monitoring. (m)The provider shall cooperate with Federal or other State provider monitoring. (n) Subsections (a)-(d), (f)-(j), and (l) do not apply to an SSW provider. (o) Subsection (b) does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.25. Quality management. PAR Discussion: Under these regulations provider data collection will increase significantly. While an increased focus on quality and outcomes is good, this is a non-funded mandate that would place an increased financial burden on providers. PAR Recommendation: Please delete this requirement or provide sufficient funds to meet this requirement. 36 (a) A provider shall meet the QM plan criteria developed by the Department and published as a notice in the Pennsylvania Bulletin. (b) The provider shall create and implement a QM plan. (c) The provider shall include the following when developing the QM plan: (1) How the provider will meet the Department’s QM plan criteria. (2) The provider’s quarterly performance review data and available reports in HCSIS. (3) The results from provider monitoring and SCO monitoring. (4) Compliance with 42 CFR § 441.302 requirements. (5) Incident management data under § 51.17 (relating to incident management). (6) Results of satisfaction surveys and reviews of grievances. (7) Goals of their QM plan. (8) Target objectives that support each goal. (9) How the provider will measure progress. (10)The data source for each performance measure. (11)The person responsible for the QM plan. (12)Actions to be taken to meet target objectives. (d) A provider shall update its QM plan at least every 2 years. (e) The provider shall submit a copy of its QM plan and verification that the provider reviewed performance data to the Department or the Department’s designee upon request. (f) This section does not apply to a SSW provider. 37 (g) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.26. Grievance procedures. (a) A provider shall develop grievance procedures to document, respond, and resolve grievances including: (1) Processes to address the grievance within 5 calendar days. (2) Instructions for participants and their families regarding grievance procedures, including how to seek help in filing a grievance. (b) A provider shall provide a copy of its grievance procedures to the Department or the Department’s designee upon request. (c) A provider shall review and document the following information to resolve a participant grievance: (1) The name of the participant filing, or the name of the person filing the grievance on behalf of the participant. (2) The nature of the grievance. (3) The date of occurrence and date of filing of the grievance. (4) The provider’s actions to resolve the grievance. (5) The resolution of the grievance as agreed by the provider, the participant or the person filing the grievance on behalf of the participant. (d) A provider shall review its grievance procedures at least annually to determine the number of grievances and their disposition. (e) A provider shall document its review under subsection (d). (f) A provider's grievance procedures to resolve participant grievances shall not be a 38 substitute for a participant’s right to request a fair hearing. (g) This section does not apply to an SSW provider. § 51.27. Misutilization and abuse of funds and damage of participant’s property. (a) A provider’s records and invoices may be reviewed and the provider may be required to provide a written explanation of billing practices during an audit, fiscal review or provider monitoring. (b) If the Department’s audit, fiscal review or provider monitoring indicates that a provider has been billing for HCBS that are inconsistent with this chapter, unnecessary or inappropriate to a participant’s needs, or contrary to the participant’s ISP, the Department will suspend payment for a period not to exceed 120 days pending the Department’s review of billing and HCBS. (c) The Department will notify a provider in writing of a suspension of payment under subsection (b). (d) In addition to sanctions provided for in this chapter, a provider shall adhere to §§ 1101.74 - 1101.77 (relating to provider fraud; provider prohibited acts; criminal penalties; and enforcement actions by the department). (e) A provider shall either replace property which was lost or damaged, or pay the participant the replacement value for the lost or damaged item if confirmed through 39 an incident investigation by an incident investigator that a participant’s personal property was lost or damaged while the provider was providing HCBS. PAR Discussion: What if the participants break or damage their own property? To what extent are the participants responsible for losing or breaking their own property? PAR Recommendation: Clarify that the provider is not responsible to replace participant property that was lost or damaged by that same participant. Only if a provider is determined to be negligent or derelict in their responsibility to safeguard a participant’s personal property while they are providing a HCBS, should the provider be required to replace the lost or damaged item or property. (f) Subsections (a) and (b) do not apply to a SSW provider. § 51.28. SCO requirements. (a) Payment for supports coordination services is limited to waiver supports coordination, provision of TSM supports coordination, and base-funded supports coordination. (b) A SCO provider shall ensure the following information is included in the ISP: (1) The participant need and outcome that each HCBS addresses. (2) The estimated type, amount, duration and frequency of each HCBS. (3) Risk mitigation strategies the ISP team determined will mitigate risk factors. (4) Participant preferences. (5) Medical history. (6) Health and safety information. (7) Functional information. (8) Communication abilities and needs. (9) Financial information. (10)Services and supports. (c) A SCO shall complete the following when developing an ISP: 40 (1) Collaborating with the participant, family, provider and other team members to coordinate a date, time, and location for the Annual Review ISP meeting at least 90 calendar days prior to the end date of the ISP. (2) Coordinating information gathering and assessment activity, which includes the results from the statewide needs assessment for the Annual Review ISP meetings at least 90 calendar days prior to the end date of the ISP. (3) Distributing invitations to team members at least 30 calendar days before the ISP meeting is held. (3) Facilitating the ISP meeting with all team members invited at least 60 calendar days prior to the end date of the ISP. (4) Submitting the Annual ISP to the AE for approval and authorization at least30 calendar days prior to the end date of the ISP. (5) Submit an ISP for approval and authorization at least 30 calendar days prior to the end date of the ISP. (6) Resubmit the ISP for approval and authorization within 7 calendar days of the date it was returned to the SCO for revision. (7) Distribute the ISP to the participant, family and ISP team members who do not have access to HCSIS within 14 calendar days of its approval and authorization. (8) Revise the ISP when there is a change in participant need during an ISP year. (d) Beginning July 1, 2012, and thereafter, an SCO shall convene an ISP team meeting to discuss the need for residential habilitation prior to that service being identified on an ISP. The following residential habilitation service criteria shall be utilized to 41 determine which residential habilitation service option or setting would meet the needs of the participant in the least restrictive environment: PAR Discussion: For each participant who has a dual diagnosis, their specific mental health diagnosis should be included in the required elements, and not in a text field, but in a manner to make this information searchable, so the Department can track how many people actually have a dual diagnosis. The ISP for participants with dual diagnosis should be required to include a behavioral support plan that tracks the symptoms of the participant’s mental illness. PAR Recommendation: Include the participant’s specific mental health diagnosis as a required element in the ISP for participants with dual diagnosis and also include a behavioral support plan that tracks the symptoms of the participant’s mental illness. (1) No person is able to provide support to the participant in the participant’s home. (2) The participant is not safe with HCBS non-residential services or natural supports in the participant’s private home. (3) The participant or others would be at risk of harm if residential habilitation services are not provided. (4) The needs of a participant can only be met through the provision of an unlicensed or licensed residential service. (5) An unlicensed residential service setting should be considered for a participant living with three or fewer participants with intellectual disabilities who are 18 years of age or older that need a yearly average of 30 hours or less direct staff contact per week. (5) If an unlicensed residential service setting cannot meet the needs of the participant, licensed family living must be considered prior to any other licensed residential habilitation service by reviewing the following: (i) The participant would prefer to reside in a family living setting. (ii) Whether the needs of the participant can be met through the provision of family living. (ii) Whether the participant can benefit from the provision of family living. (iii) The participant has no history of the following: (A) A criminal offense. 42 (B) A significant medical, behavioral, or sexual support need. (C) Risk to the safety of others residing in the household. (iv) The participant has a history of challenges with changes in staff and other aspects of living in a group residential habilitation service setting that would not be present in a residential habilitation family living setting. (6) If the participant does not meet the criteria for the residential habilitation family living service setting, the SCO provider shall: (i) Document what decision the participant made in regards to understanding family living and choosing or not choosing family living as the participant’s residential habilitation service option. (ii) Explain other types of residential habilitation options to the participant. (e) An SCO shall review the Department’s residential habilitation setting criteria in subsection (d) with the participant and ISP team every 6 months when a participant is receiving residential habilitation services. (f) An SCO shall ensure that a participant receiving residential habilitation and receives a request for an add on to the residential habilitation service through enhanced staffing, the SCO shall document the following in the ISP: (1) The change in need, including how this change affects the participant’s health and welfare. (2) The assessment used to support the enhanced level of staffing. 43 (3) What the enhanced level staff will specifically be providing to address the medical needs, physical health needs, or both. (4) The plan to reduce the enhanced staffing based on specific outcomes of the participant. (5) The timeframes and the person responsible for monitoring the progression of the plan to reduce the enhanced staffing support. (6) The results of meetings held to re-evaluate the need for continuation of the enhanced staffing. (7) Any adjustments to the participant’s ISP. (g) A SCO shall monitor the risk mitigation strategies and risk factors during monitoring activities. (h) A SCO shall document the results of discussions regarding all services that require a more frequent review as determined in the approved applicable waiver, including approved waiver amendments. (i) A SCO shall document all contacts and actions regarding a participant in a service note. (j) A SCO shall complete the monitoring tool in HCSIS to document findings and concerns of monitoring, as well as resolution of those findings and concerns. § 51.29. AWC/FMS requirements. (a) In addition to meeting the requirements set forth in § 51.13 (relating to ongoing responsibilities of providers), an AWC/FMS provider shall ensure the Department’s 44 standard AWC/FMS-managing employer agreement is completed with each managing employer when: (1) A participant is choosing to self-direct HCBS that are determined to be needed and are approved by the Department or the Department’s designee. (2) A participant has elected to enroll in the AWC/FMS-managing employer option. (b) An AWC/FMS provider shall ensure the managing employer complies with the responsibilities outlined in the signed AWC/FMS-managing employer agreement. (c) An AWC/FMS provider shall fulfill any unmet responsibilities of the managing employer. (d) An AWC/FMS provider shall identify and implement corrective action for managing employer performance issues in accordance with the AWC/FMS- managing employer agreement. (e) An AWC/FMS provider shall be qualified for participant-directed HCBS. (f) An AWC/FMS provider shall process and provide vendor goods and services to selfdirecting participants covered by their monthly, per participant administrative fee. (g) An AWC/FMS shall participate in provider monitoring. § 51.30. Transition of participants. (a) When a participant initiates choosing another willing provider, both providers shall cooperate with the Department or the Department’s designee, the participant, and the participant’s SCO during the transition. 45 (b) The current provider shall ensure the following: (1) Participation in transition planning meetings to aide in the successful transition to the new willing provider. (2) Cooperating with visitation schedules identified during the transition meeting. (3) Providing and arranging for transportation to support the visitation schedule. (4) Ensuring all open incidents in HCSIS are closed. (5) Refrain from any undue influence when the participant is making the choice to a new willing provider. (c) A provider that is no longer willing to provide a HCBS to a participant shall provide written notice at least 30 calendar days prior to the date of discharge, to the Department’s designee, any licensing or certifying entity, and the SC when the provider is not the SCO. (d) The provider shall provide written notification that includes all of the following: (1) The reason the provider is no longer willing to provide the HCBS to the participant. (2) A description of the efforts made to address or resolve the issue that has led to the provider becoming unwilling or unable to deliver the HCBS to the participant. (3) Suggested timeframes for transitioning the delivery of the HCBS to a chosen willing provider. (4) The current provider name and Master Provider Index number. 46 (5) The HCBS the provider is unwilling or unable to provide. (6) The waiver service location where the HCBS is currently provided. (e) A provider shall continue to provide the authorized HCBS during the transition period to ensure continuity of care until a willing provider is chosen unless otherwise directed by the Department or the Department’s designee. PAR Discussion: PAR Recommendation: Revise subsection e to read: “A provider shall continue to provide the authorized HCBS during the 30 day transition period to ensure continuity of care unless otherwise directed by the Department or the Department’s designee.” The provider must not be held to providing service longer than a reasonable time if the Department is not able to find a suitable provider. The provider should be allowed a billing rate commensurate with actual current costs, or an exception rate for “hold-over” services. (f) A provider shall notify the Department or the Department’s designee if the provider cannot continue to provide the service until a willing provider is chosen due to emergency circumstances. (g) A non-SCO provider shall cooperate with transition planning activities including participation in at least one transition planning meeting that occurs during the transition period. (h) A current SCO provider shall cooperate with transition planning activities including utilization of HCSIS transfer functionality and participation in all transition planning meetings that occur during the transition period. (i) A provider shall provide all available records to the chosen willing provider. (j) This section does not apply to a SSW provider. § 51.31. Back-up plans. (a) A provider shall develop and provide detailed information on the back-up plan to the SC, participant, and ISP team for inclusion in the ISP. (b) A provider shall develop a written protocol to ensure the successful implementation of each participant’s back-up plan that contains the following: 47 (1) Information that assures and verifies the service is being provided at the frequency and duration established in the participant’s ISP. (2) Information that verifies that the HCBS is being provided throughout shift changes. (c) A provider shall implement the participant’s back-up plan so the HCBS continues to be rendered as specified in the authorized ISP. (d) A deviation in frequency or duration of HCBS as specified in the ISP due to failure to implement the back-up plan will result in an incident report of provider neglect as specified in § 51.17 (relating to incident management). (e) This section does not apply to a SSW provider. § 51.32. Conflict of interest. PAR Discussion: What does “at a minimum” mean and how will ODP enforce this provision? PAR Recommendation: Adopt conflict of interest rules as suggested by OMB Circular A-122. (a) A provider shall develop an internal conflict of interest protocol that, at a minimum, addresses the following areas: (1) Unbiased decision-making by the provider, managers, employees and contractors. (2) Involvement of board members with other intellectual disability provider agencies are in accordance with ethical standards of financial and professional conduct. (3) Documented procedures to determine whether a conflict of interest exists within the organizational structure, including the steps to take if a change in circumstances occurs. 48 (4) Documented procedures to follow when a conflict of interest is disclosed within the organizational structure. (5) Documented procedures to follow when a conflict of interest is determined to exist. (b) A provider shall self-disclose any conflict of interest to the Department. (c) For payment to be provided for supports coordination HCBS, a SCO shall not provide other waiver HCBS, administrative services or non-waiver HCBS with the following exceptions: (1) Waiver supports coordination. (2) TSM supports coordination. (3) Base-funded supports coordination. (4) Administration of base-funded support service funds. (5) Administration of money follows the person. (d) A SCO may share a Federal Employer Identification Number with a transportation services provider or Intermediate Care Facility for participants with intellectual disabilities operated by a county as long as the SCO has a procedure to ensure choice of all willing and qualified providers. (e) A SCO’s board composition shall include a maximum of 49% of members who have a business or fiduciary relationship with a direct provider of intellectual disability services other than supports coordination. (f) Intake and outreach activities are not permitted to be conducted by waiver, base or TSM supports coordination organizations. 49 (g) Subsections (b) through (d) do not apply to a provider of HCBS in the Adult Autism Waiver. (h) Subsections (a), (c) – (f) do not apply to an SSW provider. § 51.33. Waiver of a provision of this chapter. (a) The Department may grant a waiver to a provision of this Chapter which is not otherwise required by Federal, State, or local requirements and does not jeopardize the health, safety, or well being of the participant. (b) A waiver request shall be in writing on a form prescribed by the Department. Subchapter C. PAYMENTS FOR SERVICES GENERAL REQUIREMENTS § 51.40. SSW provider. This subchapter does not apply to an SSW provider. § 51.41. Definitions. Allowable cost - A necessary cost directly or indirectly associated with the provision of a costbased service. 50 Approved cost report – A cost report which complies with the Department’s cost-based reporting instructions and passes the Department’s desk review. PAR Discussion: It is our understanding that the “cost-based reporting instructions” are not contained in regulation and therefore should not form the basis for determination of whether a submitted cost-report is approved by “the Department’s desk review”. Also, we have not been made aware of the criteria that govern “desk review” in order to determine whether this step in the approval process is appropriate. PAR Recommendation: Properly promulgate these cost-report and desk review criteria as regulations so that their standards have been clearly established after careful consideration under the regulatory review process. Attestation engagement - An attestation engagement involves services that result in the issuance of a report on a subject matter or an assertion about the subject matter that is the responsibility of another party. Attestation engagements include audits, examinations, reviews, compilations, and agreed-upon procedures. Board – The participant’s share of food and food preparation costs. Cost-based rate-setting methodology – The Department’s process of reviewing all approved cost reports, aggregating the cost of each HCBS, and then determining the provider specific rate for each HCBS. Cost-based service – A service reimbursed through a rate established by aggregating provider cost reports. Department-established fee – A non-MA funded fee established by the Department for a portion of a service not eligible for FFP. Eligible expenses – Allowable costs that are eligible for Federal financial participation. FASB – Financial Accounting Standards Board. FFP – Federal financial participation. Fee-schedule service- An HCBS listed on the Medical Assistance Program Feeschedule. 51 Fiscal review – A review of billing records against provider documentation to ensure HCBS was provided in the type, amount, duration, and frequency as required by the approved ISP. Fixed asset – A major item, excluding real estate, which can be expected to have a useful life of more than 1 year, or which can be used repeatedly without materially changing or impairing its physical condition by normal repair, maintenance, or replacement of components. GAAP- Generally Accepted Accounting Principles – A term used to refer to the standard framework of guidelines for financial accounting used in any given jurisdiction which are generally known as accounting standards. Ineligible expenditures – Allowable costs that are not eligible for Federal financial participation, but eligible for reimbursement by the Department. Indirect cost – Expense allocations and functions which are needed for program operations but not directly related to participant services. Invoice - A bill for a service rendered that is submitted through the Department’s designated MMIS billing system. Market based approach - A review of the current costs that are being paid in the general market for assumptions that are built into a rate. PAR Discussion: We are unable to discern the meaning provided in this definition. It is so vague as to provide no guidance upon which a provider could rely upon to determine ODP’s intent. For example, what are “current costs” and what is the “general market” as well as what would be the “assumptions” that are referenced in this definition. We do not understand these terms nor how they are to be used to form the defined term. PAR Recommendation: This definition is unclear and needs to be revised in order to provide any direction that would be helpful in understanding its intended application. MPI- Master Provider Index number. 52 OMB Circular A-122 – Office of Management and Budget Circular A-122. Rate adjustment factor – Based on an analysis of state and federal expenditures that are projected using the interim payment rates and projected provider utilization compared to the appropriation amounts. PAR Discussion: Based on an analysis of state and federal expenditures that are projected using the interim payment rates and projected provider utilization compared to the appropriation amounts. This provision is contrary to the provisions of the approved Consolidated and Family Directed Support Waiver which requires provider rates reflect the actual costs incurred by providers to render mandated services. To reduce payments following review and approval of those cost reports to match the appropriate amount would constitute arbitrary and capricious action. PAR Recommendation: Remove the rate adjustment factor. Related party – A related party has the same meaning as defined in the FASB Accounting standards Codification Section 850-10-20, as may be amended or superseded by the FASB, or any successor organization. Restricted gift – A donation or gift given to a HCBS provider for a specific purpose. Room – A participant’s share of lodging costs which includes utility costs such as electricity, heating, water and sewage. Room also includes annual upkeep costs of the residential waiver service location including trash collection, general maintenance, necessary repairs and renovation costs. SSI – Supplemental Security Income. TPR - Third party resource – Other private or governmental health insurance benefits. Vacancy factor – A percentage applied to a provider’s rate to account for when a participant is absent from the residential habilitation site. 53 § 51.42. Department rates and HCBS classification. (a) A HCBS will be paid as one of the following under §§ 51.52, 51.61, 51.71 and 51.130: (1) A MA fee schedule service. (2) A vendor good and service. (3) A cost-based service. (4) A department-established fee. (b) The Department will reimburse providers of HCBS vendor goods and services in accordance with § 51.61 (relating to vendor goods and services reimbursement). (c) The Department may establish a fee per unit of HCBS as a Department-established fee by publishing a notice in the Pennsylvania Bulletin. PAR Discussion: This provision needs to be more clearly defined. PAR Recommendation: Sub-section (c) should be amended to incorporate a statement that identifies the “Department-established fee” which explains how the Department-established fee has been developed and calculated in a manner that adequately funds the cost of the defined service. (d) The Department-established fee is the maximum amount in which the Department will pay for the identified HCBS in a waiver service location. (e) A provider shall not negotiate a fee or rate with another entity where there is a Department-established fee or rate for that waiver service location. § 51.43. Payment policies. PAR Discussion: Sub-sections (d-l) are either redundant of the regulatory provisions or are unnecessary for inclusion in these regulations. PAR Recommendation: Delete sub-sections (d-l). (a) The Department will only pay for HCBS in accordance with this Chapter, Chapter 1101 (relating to general provisions) and Chapter 1150 (relating to MA Program payment policies). 54 (b) When a provision specified in Chapter 1101 or 1150 is inconsistent with this Chapter, this Chapter applies. (c) The Department will only pay for compensable HCBS in the amount, duration and frequency as listed on the participant’s ISP as authorized by the Department or the Department’s designee. (d) If an HCBS is allowable under a third-party medical resource, then the provider shall bill the third-party medical resource in accordance with 55 Pa. Code § 1101.64 (relating to third-party medical resources) before billing a Federal or State-funded program. (e) If the HCBS is billable under the MA State Plan, then a provider shall bill the program under the MA State Plan before billing HCBS waiver or state-funded programs. (f) The provider shall retain documentation of billing attempts and submissions for a service under the MA State Plan or a third party resource agency for a period of at least 5 years from the provider’s State Fiscal Year-end. (g) Payments made to a provider under the MA Program shall constitute payment in full to the provider. (h) A provider who receives any supplemental payments other than room and board from the Department, the participant or another person for an HCBS shall return the supplementary payment to the payer. (i) A provider shall comply with §§ 1101.63 and 1101.68 (relating to payment in full; and invoicing for services). 55 (k) The Department will only pay for HCBS in accordance with the approved, applicable waiver and this chapter. (l) The Department will recoup payments which are not made in accordance with subsections (a)-(k). PAR Discussion: A great concern of the proposed Chapter 51 regulations is the degree to which the Department reserves the right to establish payment rates and fees it deems, in its sole discretion, to be appropriate, regardless of the actual costs incurred by providers. The HCBS payment system, as approved by CMS, is a cost-based system. As the system has evolved over the past several years, ODP has developed and imposed rigorous and detailed cost reporting requirements on HCBS providers. And, of course, providers are obligated to implement ISPs over which they have no control. Although services are mandated and costs reports are subject to detailed review before approval of the proposed Chapter 51 regulations impose additional program and record keeping responsibilities on providers while failing to assure providers that their payment rates reflect the costs they must incur to provide these mandated services. Under the proposed regulations, ODP maintains its control over the timing and nature of participant placements and the content of the ISPs while imposing additional requirements on providers. However, ODP refuses to pay providers at rates that reasonably reflect the cost of services authorized and required by ODP. CMS mandates that providers be paid for the reasonable costs that a prudent and cost conscious provider must incur to render the services that ODP authorizes. PAR Recommendation: Clarify that payments to providers are based upon approved costs that are adjusted for inflation and allow a reasonable margin. Approved costs, in turn, must reflect the actual costs that a prudent provider would reasonably incur, considering the provider’s geographic location and the approved ISP. § 51.44. Provider billing. (a) A provider shall submit claims in accordance with § 1101.68 (relating to invoicing for services). (b) A provider shall use the MMIS to submit claims. (c) A provider shall only submit claims that are substantiated by documentation in the participant’s record. (d) A provider shall complete and maintain documentation on HCBS delivery in accordance with §§ 51.15 and 51.16 (relating to provider records and progress notes). § 51.45. Audit requirements. (a) A provider shall comply with State and Federal audit requirements including the following: (1) The Single Audit Act, as amended. (2) The revised OMB Circular A-133, Audits of States, Local Governments, and Non-Profit Organizations. (3) Title 45 CFR 92. (4) Any other applicable Federal audit requirements. PAR Discussion: Sub-section (a)(4) is unclear as to its scope. PAR Recommendation: Delete sub-section (4) unless the other applicable federal audit requirements are specified in order to provide notice of their application to the audit process. 56 (b) A provider that is required to receive a single audit or an audit in accordance with Title 45 CFR 74.26 shall comply with the audit requirements. (c) The Department, or its designee, may request a provider to have the provider’s auditor perform an attestation engagement in accordance with any of the following: (1) Government Auditing Standards issued by the Comptroller General of the United States (Generally Accepted Government Auditing Standards). (2) Standards issued by the Auditing Standards Board. (3) Standards issued by the American Institute of Certified Public Accountants. (4) Standards issued by the International Auditing and Assurance Standards Board. (5) Standards issued by the Public Company Accounting Oversight Board. (6) Standards of a successor organization to those organizations listed in paragraphs (1)-(5). (d) The Department, or its designee, may perform an attestation engagement in accordance with subsection (c). (e) A Federal or State agency may request a provider to have the provider’s auditor perform an attestation engagement in accordance with subsection (c). (f) The Department may perform non-audit services such as technical assistance or consulting engagements. (g) The Department, or its designee, may conduct a performance audit in accordance with the standards listed in subsection (c). 57 (h) The Department, or its designee, a Federal agency or State agency may request the provider to conduct a performance audit in accordance with the standards listed in subsection (c). (i) A provider which is not required to have a Single Audit during the program state fiscal year shall maintain records in compliance with this subsection (c). (j) The Department, or its designee, may perform a fiscal review on a provider. (l) Electronic records must be in accordance with § 51.15 (relating to provider records) and accessible to any auditing agency. (m) A provider shall make audit documentation available, upon request, to authorized representatives of the Department. (n) A provider shall preserve books, records, and documents related to the State Fiscal Year for a period that is the greatest of the following: (1) At least 5 years from the provider’s State Fiscal Year-end. (2) Until all questioned costs or activities have been resolved to the satisfaction of the Department or other State agency. (1) As required by applicable Federal laws and regulations. (o) If a program is completely or partially terminated, the records relating to the terminated program shall be preserved and made available for a period of at least 5 years from work termination. (p) A provider shall retain records that relate to litigation or the settlement of claims arising out of performance or expenditures under this program to which an auditor has taken exception, until such litigation, claim, or exceptions have reached final 58 disposition or for a period of at least 5 years from the provider’s State Fiscal Yearend, whichever is greater. (q) A provider shall provide to the Department or other State agency, at the Department’s or other State agency’s option, all records that relate to litigation of the settlement of claims arising out of performance or expenditures under this program to which an auditor has taken exception, until such litigation, claim, or exceptions have reached final disposition or for a period of at least 5 years from the provider’s Fiscal Year-end, whichever is greater. § 51.46. Reporting requirements for ownership change. (a) A change in ownership or control interest of 5% or more shall be reported in writing to the Department at least 30 days prior to the date the change is to occur. (b) If the provider is unable to report an ownership or controlling interest change at least 30 days prior to the date the change is to occur, the provider must report the change as soon as possible, but no later than 2 business days after the change occurs. (c) The notification to the Department or Department’s designee shall include the following: (1) The effective date of sale or change. (2) A copy of the sales agreement or document that related to the change in controlling interest. 59 (d) If the provider fails to notify the Department or Department’s designee as specified in subsections (a)-(c), the provider forfeits all payment in full for each day after the change occurred. FEE SCHEDULE SERVICES § 51.51. Fee schedule rate. (a) Fee schedule rates are established using the following methodology: PAR Discussion: This provision is vague and allows unlimited discretion to the Department in establishing fee schedule rates. The calculation of fees must reflect the costs reported to and accepted by the Department with appropriate adjustments to reflect cost of living increases providers must absorb to provide mandated services. The criteria the Department has referenced to establish fee schedule rates are not sufficiently defined as to notify providers whether or how those criteria may be utilized. As written, the Department can “consider” or “review” these criteria or can choose to ignore those sources. As mentioned, rates and fees must reflect the costs incurred by providers and account as well for anticipated increases in costs. PAR Recommendation: Revise these provisions to specify the standards that will be considered and how they will be considered in establishing fee schedule rates. (1) Market- based approach. (2) Review of approved HCBS definitions and make determinations about cost components which reflect costs that are necessary, and related to the delivery of each HCBS. (3) Use of independent data sources such as the Pennsylvania-specific compensation study and data from previously approved cost reports, as applicable. (4) Consideration of the expected expenses for the delivery of HCBS under the waiver for the following cost categories: (i) Wages for employees. (ii) Employee-related expenses. (iii) Productivity. (iv) Program indirect expenses. (v) Administration-related expenses. (vi) Geographical cost considerations. 60 (b) The Department will pay for fee schedule HCBS at the rate determined by the Department for each HCBS. (c) The Department will publish the fee schedule rates under the MA Program Fee Schedule as a public notice in the Pennsylvania Bulletin. § 51.52. Fee schedule rate reimbursement. (a) A provider of a fee schedule HCBS shall keep fiscal records as required under § 51.45 (relating to audit requirements). (b) Fee schedule HCBS for Consolidated and P/FDS waiver, providers of targeted services management and when a provider with a waiver service location provides a HCBS to both waiver and base-funded participants from that waiver service location for the following periods as specified in the approved, applicable waiver: (1) For the period beginning July 1, 2011 through November 14, 2011: (i) Nursing. (ii) Physical therapy. (iii) Occupational therapy. (iv) Speech and language therapy. (v) Behavior therapy. (vi) Visual/Mobility therapy. (vii) Companion. (viii) Supplemental habilitation. (ix) Additional individualized staffing. (x) Older adult day habilitation. 61 (xi) Behavior support. (xii) Supports broker. (xiii) Home finding. (xiv) Homemaker/Chore. (2) For the period beginning November 15, 2011 – June 30, 2012: (i) Nursing. (ii) Physical therapy. (iii) Occupational therapy. (iv) Speech and language therapy. (v) Behavior therapy. (vi) Visual/mobility therapy. (vii) Companion. (viii) Supplemental habilitation. (ix) Additional individualized staffing. (x) Older adult day habilitation. (xi) Behavior support. (xii) Supports broker. (xiii) Home finding. (xiv) Homemaker/chore. (xv) Supports coordination. (3) For the period July 1, 2012, and thereafter, and in accordance with the approved applicable waiver, including approved waiver amendments: (i) Nursing. 62 (ii) Physical therapy. (iii) Occupational therapy. (iv) Speech and language therapy. (v) Behavior therapy. (vi) Visual/Mobility therapy. (vii) Companion. (viii) Supplemental habilitation. (ix) Additional individualized staffing. (x) Older adult day habilitation. (xi) Behavior support. (xii) Supports broker. (xiii) Supports coordination. (xiv) Homemaker/chore. (xv) Home and community habilitation (unlicensed). (xvi) Licensed day habilitation. (xvii) Prevocational services. (xviii) Supported employment. (xix) Transitional work. (xx) Respite; with the exclusion of respite camp. (c) AWC/FMS HCBS billed on a fee schedule for the period beginning July 1, 2011, and thereafter, and in accordance with the approved applicable waiver shall include the following services: (1) Companion. 63 (2) Home and community habilitation (unlicensed). (3) Supports broker. (4) Supported employment. (5) Respite; with the exclusion of respite camp. (6) Homemaker/chore. (d) Changes in the list of HCBS under the MA Program Fee Schedule under subsections (b) and (c) will be published as a notice in the Pennsylvania Bulletin. (e) Every HCBS provided through the Adult Autism Waiver is a fee schedule service in accordance with the approved Adult Autism Waiver. (f) Subsections (b) and (c) do not apply to a provider of HCBS in the Adult Autism Waiver. VENDOR GOODS AND SERVICES § 51.60. Vendor goods and services applicability. Section 51.61 (relating to vendor service reimbursement) applies to HCBS provided as part of the Consolidated, P/FDS and Adult Autism waiver, and when a provider with a waiver service location provides a vendor HCBS to both waiver and base-funded participants from that waiver service location as specified in the approved, applicable waiver. § 51.61. Vendor goods and services reimbursement. 64 (a) The following words and terms as used in this section have the following meaning, unless the context clearly indicates otherwise. Vendor - A company that sells goods and services to the general public that also agrees to sell those goods or services to waiver participants at the same cost they charge to the general public. Vendor goods and services – A type of HCBS that is offered to the general public and a participant. (b) In accordance with the approved applicable waiver, vendor goods and services shall include the following: (1) For the period beginning July 1, 2011 through November 14, 2011: (i) Public transportation. (ii) Homemaker/chore. (iii) Education support. (iv) Home accessibility adaptations. (v) Vehicle accessibility adaptations. (vi) Assistive technology. (vii) Respite camp. (viii) Specialized supplies (2) For the period beginning November 15, 2011 through June 30, 2012: (i) Transportation. (ii) Homemaker/chore. (iii) Education support. 65 (iv) Home accessibility adaptations. (v) Vehicle accessibility adaptations. (vi) Assistive technology. (vii) Respite camp. (viii) Specialized supplies (3) For the period beginning July 1, 2012 and thereafter: (i) Transportation. (ii) Education support. (iii) Home accessibility adaptations. (iv) Vehicle accessibility adaptations. (v) Assistive technology. (vi) Respite camp. (vii) Specialized supplies (c) The Department will publish changes to vendor goods and services as a notice in the Pennsylvania Bulletin. (d) For a provider of a vendor HCBS to receive payment directly from the Department, the vendor shall meet the requirements in §§ 51.11 and 51.13 (relating to prerequisites for participation and ongoing responsibilities of providers). (e) A provider of a vendor HCBS may only include administrative expenses in the cost of the vendor HCBS when the following are met: (1) The amount does not exceed $25 or 15% of the cost of the good or service, whichever is less. 66 (2) The administrative activity performed must be required for the provider to deliver the vendor good or service to a participant. (3) A provider of a vendor HCBS shall document the activity that supports the administrative expense. (g) A provider of vendor HCBS shall not be reimbursed for rendering vendor goods and services if it contracts with an entity or participant who is listed on the LEIE, EPLS or Medicheck list. (h) A provider of vendor HCBS shall not be reimbursed for rendering vendor goods and services if it contracts with a provider or individual who employs staff that are listed on the LEIE or EPLS. (i) A provider of vendor HCBS is responsible for ensuring that each subcontractor with which it contracts meets the applicable provisions of this subchapter and that the service is rendered in accordance with the approved applicable waiver. (j) A vendor shall provide the SCO, the Department or the Department’s designee with a signed statement that includes the following: (i) Attestation that the cost of the vendor good or service is the same cost charged to the general public. (ii) Attestation that the amount added to the cost for administration is in accordance with the Department’s requirements in (e)(1)-(3). (k) The Department or the Department’s designee may review a provider of a vendor HCBS documentation at any time. 67 COST-BASED SERVICES § 51.69 HCBS provider in the Adult Autism Waiver. This subchapter does not apply to a HCBS provider in the Adult Autism Waiver. § 51.70 Definitions. The following words and terms as used in this section have the following meaning, unless the context clearly indicates otherwise. Area adjusted average- The assigned rate for a HCBS based on a designated geographical area and mathematical formulary. COLA – Cost of Living Adjustment – An annual adjustment, as appropriated by the General Assembly, applied to a provider’s total unit costs. Cost category – A group of costs reported on a cost report submission. Funded equity – The value of a piece of property over and above any liability on the property that has been funded by the Department. Integrated and dispersed in the community in noncontiguous locations - Residential habilitation community homes that are located throughout the community on properties that are not next to each other, either side-by-side or back-to-back. 68 Management fees - Expenses related to charges from a parent or affiliated company. Multiple service provider – A provider who renders more than one HCBS service. Rent rebate - Program under the Senior Citizens Rebate and Assistance Act (72 P.S. §§ 4751-1—4751-12) that offers rebates to qualifying participants. Reserved capacity – The Department will set aside waiver capacity for participants that have been discharged from the waiver. Respite ineligible - Portion of payment for some respite services that is not eligible for Federal Financial Participation. Single service provider – A provider who renders one HCBS service. SSD - Services and Supports Directory - An online database of service providers by geographical area. SSI – Social Security Income. SNAP - Supplemental Nutrition Assistance Program. Also known as food stamps. § 51.71. Cost-based rate assignment. (a) The following HCBS are cost- based services for Consolidated and P/FDS waiver HCBS, providers of targeted services management and when a provider with a waiver service location provides a HCBS to both waiver and base-funded participants from that waiver service location for the following periods as specified in the approved, applicable waiver: 69 (1) For the period beginning July 1, 2011 through November 14, 2011: (i) Residential habilitation (eligible and ineligible). (ii) Transportation trip. (iii) Transportation per diem. (iv) Supports coordination. (v) Home and community habilitation (unlicensed). (vi) Licensed day habilitation under Chapter 2380 (relating to adult training facilities). (vii) Prevocational services. (viii) Supported employment. (ix) Transitional work. (x) Respite; excluding respite camp. (2) For the period beginning November 15, 2011 through June 30, 2012: (i) Eligible and ineligible residential habilitation. (ii) Transportation trip. (iii) Transportation per diem. (iv) Home and community habilitation (unlicensed). (v) Licensed day habilitation under Chapter 2380. (vi) Prevocational services. (vii) Supported employment. (viii) Transitional work. (ix) Respite; excluding respite camp. 70 (3) For the period beginning July 1, 2012 and thereafter, and in accordance with requirements in the approved waiver: (i) Residential habilitation (eligible). (ii) Transportation trip. (b) Changes in the list of HCBS as cost-based services under subsection (a) will be published as a notice in the Pennsylvania Bulletin. PAR Discussion: As written, the Department, at any time, for any reason, may change the services without benefit of formal consumer and provider input. PAR Recommendation: Changes to the list of HCBS cost-based services should not be adopted without prior public notice and the opportunity for adequate public comments. (c) A provider shall do the following to obtain approval of a cost report: (1) Submit a completed cost report by the due date established by the Department as indicated in the cost report instructions. (2) The cost report shall contain information for the development of a costbased rate as provided in § 51.72 (relating to cost report requirements). (3) Include an audit, if required as provided in § 51.45 (relating to audit requirements). (4) Submit a revised cost report if the results of the audit require a resubmission. (d) A provider shall be assigned a cost-based rate for existing HCBS and waiver service locations if the following apply: (1) The provider is currently billing and is reimbursed for a service that is a cost-based HCBS. (2) A provider is signed up for both the HCBS and waiver service location in the SSD. (3) A provider submitted both the HCBS and waiver service location in its approved cost report. 71 (e) A provider shall be assigned the average of the provider’s cost-based rates for an existing HCBS at a new waiver service location if the provider has an approved costbased rate at another waiver service location. (f) A provider shall be assigned the area adjusted average of all provider cost- based rates for new HCBS if: (1) The cost report of the provider did not contain the new HCBS because the HCBS was not delivered during the reporting period. (2) A provider is a new provider who was not delivering HCBS during the reporting period of the cost report. (g) A provider shall be assigned the lowest rate calculated statewide based on all provider cost reports for HCBS if a provider was required to submit a cost report and failed to submit a cost report. PAR Discussion: ODP’s payment policies in cases where a provider’s cost report does not receive final approval by the deadline established by ODP are unnecessarily punitive and potentially disruptive to the lives of people with intellectual disabilities. Paying providers at the lowest rates in the state for residential services is likely to put such providers out of business, potentially forcing people with intellectual disabilities out of their homes or ending long-time relationships with their roommates and existing staff, as a result of a clerical error or a bureaucratic misunderstanding between the provider and county and/or state officials. PAR agrees with ODP that providers must comply with the basic requirement to submit a cost report, and that providers should not be rewarded with rates above their costs by failing to submit a cost report. PAR Recommendation: Amend to read “…if a provider was required to submit a cost report and failed to make a good faith effort to submit a cost report.” Providers who submit their cost reports in a timely fashion but fail to obtain approval of their cost reports, should be afforded the opportunity to pursue an expedited appeal of the disapproval of a cost report within ODP, in order to provide an opportunity to resolve misunderstandings that may have led to such disapprovals prior to ODP’s development of final rate calculations. The Office of Medical Assistance Programs has long practiced similar policies where state officials work with providers to resolve issues leading to the approval of cost reports submitted by hospitals and nursing homes. If a provider’s cost report remains unapproved after an expedited appeal process within ODP, the rates assigned to that provider be the lesser of rates based on their prior year’s unit costs or the statewide average rate for each residential procedure code. (h) A provider who is required to submit an audit, who then fails to submit an audit, shall receive the lowest rate calculated statewide. (i) A provider who submits an audit which indicates the information in the cost report requires adjustment and the provider does not submit a revised cost report, the provider shall be assigned the lowest rate calculated statewide. (j) A provider that chooses to not submit a cost report or the cost report the provider submitted is not approved, will be assigned the lowest rate calculated statewide for each HCBS the provider provides. § 51.72. Cost report requirements. 72 (a) A provider of cost-based HCBS shall submit a cost report that complies with the Department’s cost report instructions. (b) A provider who only has one MPI number shall only submit one cost report for that MPI number. PAR Discussion: The costs of labor and housing vary significantly across the Commonwealth, and as a result, providers operating group homes in more than one labor market often incur a wide range in the cost to provide similar residential services to waiver participants. While ODP’s payment policies for non-residential services recognize four regions across the state that generally reflect differences in labor market costs, ODP’s payment policies for residential habilitation services do not take into account geographical differences in the costs to provide such services. As a result, providers who operate group homes in different labor markets across the Commonwealth have often found it necessary to submit separate cost reports for each major labor market, in order to generate rates for group home services that adequately and accurately reflect the costs of providing these services. The completely new requirement that limits each provider to the submission of one cost report would result in one statewide average rate for each size of group home for each provider. This policy for setting payment rates for services costing over one billion dollars annually is an inefficient way to pay for these services. ODP will pay too much for new services in lower-cost labor markets, and consumer choice of providers will be limited as a result of providers being understandably unwilling to provide additional services in labor markets where the cost to provide such services is less than their statewide average rate for residential habilitation services. Continuing to allow providers to submit more than one cost report better aligns payment rates with the cost of providing these services. Providers of residential services often submit more than one cost report in order to better align payment rates with the costs of providing residential services to waiver participants requiring different levels of staffing. The requirement to submit one cost report will generate an average rate for residential habilitation services that would overpay the provider for serving waiver participants requiring minimal staff support, while providing a powerful financial disincentive for providers to serve waiver participants whose staffing needs are greater than the provider’s average. PAR Recommendation: Providers should continue to be allowed to submit more than one cost report. The existing policy results in a more efficient payment system that better aligns rates with cost, and supports federal requirements for consumer choice among enrolled providers. (c) A provider with multiple MPI numbers may submit one cost report for all of its MPI numbers or submit multiple MPI numbers on one cost report. (d) Information on the cost report must accurately reflect: (1) The actual cost of the HCBS provided. (2) The allowable administration fee for the HCBS provided. (3) An allowable cost must meet the requirements in § 51.80 (relating to allowable costs). (e) The cost report must: (1) Be consistent with the Department’s cost report instructions. (2) Be consistent with this chapter. (3) Be on a form prescribed by the Department. (4) Be submitted to the Department by the provider on or before the specified due date for each reporting cycle as provided in the cost report instructions. (f) Where applicable, a provider of a cost-based HCBS shall allocate allowable costs, both eligible and ineligible appropriately in accordance with OMB Circular A-122 or any approved revisions to the OMB Circular A-122. (g) The Department or the Department’s designee will review the cost report for completeness and accuracy based on the Department’s cost report instructions and the Department’s desk review to determine if the cost report can be approved. 73 (h) The Department will use the cost-based rate-setting methodology to establish a rate for each provider for each cost-based HCBS for each provider with an approved cost report. (i) The Department will publish the cost-based rate-setting methodology as a public notice in the Pennsylvania Bulletin. (j) The Department will use the providers’ approved cost report as the initial factor in the rate setting methodology to develop the allowable costs for a cost-based HCBS. § 51.73. Approval of a cost-based rate for non-transportation HCBS. To establish a cost-based rate, the Department will: (1) Utilize cost data submitted by providers on the standardized cost report developed by the Department. (2) Review each cost report to ensure the cost report is completed in accordance with § 51.72 (relating to cost report requirements). (3) Adjust current cost report information based on the supplemental report and describe any changes in the service definitions in the approved applicable waiver, including approved waiver amendments, from the prior cost reporting period. (4) Identify provider cost reports which are an outlier in comparison to other cost reports submitted. An outlier occurs when the cost report information is at least one standard deviation outside the average unit cost. (5) Review the outlier information by identifying the average of the unit costs and determining how far above or below the standard deviation they fall. 74 (6) Beginning July 1, 2011, through June 30, 2012, unit costs flagged as outliers that are determined to be within 5% of the provider’s prior year rate for a HCBS will be used to determine the cost-based rate. (7) Beginning July 1, 2011, through June 30, 2012, the Department will review unit costs flagged as outliers that are not within 5% of the provider’s prior year rate for a service and these costs will undergo further review as follows: (i) If the outlier unit costs are justified by the review, the outlier rate will be accepted. (ii) If the outlier unit costs are not justified by the review, the outlier rate will be adjusted to be within the standard deviation. (8) Prior to the effective date of rates, the Department will publish the methodology for calculating unit costs that includes the outlier review process and rate assignment process as a public notice in the Pennsylvania Bulletin. (9) Beginning July 1, 2012, the Department will no longer apply the 5% calculation comparison to unit cost flagged as outliers. PAR Discussion: Many individuals enrolled in the HCBS system have very complex needs and will be in a protected class or named plaintiffs in court orders or consent decrees. Frequently these individuals require ISPs with costs that will be outside the outlier statistical calculation. Once the Department enrolls high-need/high-cost participants in the HCBS program the Department is obligated by CMS to fully serve such individuals and failure to do so frequently results in strong advocacy and litigation that ends up being binding on the Department. The Department has full authority in the enrollment process, assessment, ISP development and the specific authorization of all services. That authority allows DPW to control authorizations to properly support the participant’s needs. Once DPW determines the authorizations, the payment policy needs to be adequate to support the services that DPW requires to be provided. Cutting off payment because it has exceeded an arbitrary statistical threshold is bad policy that will not support the needs of persons with intellectual disabilities with very complex needs. PAR Recommendation: Beginning July 1, 2012, the Department will review unit costs flagged as outliers that are not within 3% of the provider’s prior year rate for a service and these costs will undergo further review as follows: i) ii) If the outlier unit costs are justified by the review, the outlier rate will be accepted. If the outlier unit costs are not justified by the review, the outlier rate will be adjusted to be within one standard deviation. This recommendation would significantly expand the number of rates subject to outlier review, thereby showing progress towards more uniform rates required by federal officials, without subjecting a large number of ISPs to an administratively burdensome review where only negligible changes in rates would occur. 1. It is recommended that the Deputy Secretary or designee review and approve cost based or state set rates specific to high cost ISPs. Such rates would be exempt from the outlier rate policy. 2. HCBS funded under the high cost ISP provision would be reviewed by an ODP clinical team for necessity and reasonableness. 3. A provider of high cost ISP HCBSs would demonstrate appropriate clinical expertise. 4. High cost ISPs will have a plan for cost reduction and will be reviewed every six months. If the provider and ODP do not agree on a subsequent rate reduction the previously agreed to rate would remain in effect until ODP procures a new provider. (11) A rate adjustment factor may be applied during the rate development and assignment process. (12) Prior to rates being established each fiscal year, the outlier analyses, COLA adjustment, and a rate adjustment factor are calculated and may be applied to all cost-based rates. 75 (13) The cost-based rate for residential habilitation includes all necessary household goods and furniture provided for the participant. (14) The Department will publish changes in the rate-setting methodology, including the cost report review, outlier analyses, vacancy factor, Rate Adjustment Factor and rate assignment process, as a notice in the Pennsylvania Bulletin. (15) Beginning July 1, 2012, and thereafter, a 95% vacancy factor shall be applied to finalize the provider’s residential rate. (16) The Department will allow for a provider to request additional staffing costs above what is included in the approved cost report rate for current staffing if there is a new participant entering the program that has above average staffing needs.§ 51.74. Approval of a cost-based rate for transportation. A cost-based rate for transportation is established as follows: (1) Beginning July 1, 2011 through November 14, 2011, the Department will use data in the Year 2 transportation cost reports (Version 5.0 SFY 2008-2009 Historical Expense Period) submitted by providers and received approval from the Department, where the procedure codes in the transportation cost reports were the same as those entered in the SSD as of February 2010. (2) Beginning November 15, 2011 through June 30, 2012, the Department will use data in the Year 3 transportation cost reports (Version 6.0 SFY 2009-2010 Historical Expense Period) submitted by providers and passed the Department’s desk review, when available, where the procedure codes in the transportation 76 cost reports were the same as those entered in the Services and Supports Directory as of January 2011. (3) Beginning July 1, 2012, the Department may perform a more detailed review of unit costs on providers transportation cost report that are at the upper or lower end of the range of unit cost for each transportation trip service. Where there was an exact match between the procedure code reported on the cost report and the procedure code in the SSD, and they were not at the upper or lower end of the range of unit cost, the cost-based rate will be assigned. (4) If there was not an exact match between the cost report and SSD, the areaaverage rate will be assigned to the HCBS offered in the SSD but not reported on the cost report. (5) If the transportation provider did not submit a cost report, the lowest rate calculated statewide will be assigned for the HCBS offered in the SSD. If there was a new provider that started HCBS and did not have historical experience, the area average rate will be assigned. (6) Beginning November 15, 2011 through June 30, 2012, a $0.01 rate will be assigned to the following per diem and trip transportation HCBS: (i) A vendor or public carrier that should be using public transportation procedure code but inadvertently signed up for per diem and trip transportation HCBS. (ii) Transportation provider that is no longer providing trip transportation HCBS and has not yet deleted the service from the SSD. 77 ALLOWABLE COSTS § 51.80. Allowable costs. (a) The allowable cost must be the best price and similar in nature to that made by a prudent buyer as specified under § 51.82 (relating to bidding and procurement). (b) Costs must relate to the administration or provision of the HCBS and not for unrelated purposes. (c) Costs must be allocated and distributed to various HCBS or other lines of business among cost categories in a reasonable and fair manner in proportion with the benefits provided to the HCBS or other lines of business among cost categories. (d) To be an allowable cost under this Chapter, the cost must be documented and meet the following: (i) Be reasonable for the performance of the HCBS. (ii) Conform to any limitations or exclusions set forth in these regulations or in accordance with the requirements in the approved applicable waiver. (iii) Be consistent with policies and procedures that apply uniformly to both Federally-financed and other activities of the organization. (iv) Be determined in accordance with GAAP except where the Department establishes alternative non-GAAP cost principles. (v) Not be included as a cost or used to meet cost sharing or matching requirements of any other Federally-financed program in either the current or a prior period adjustment. PAR Discussion: The definition of costs as identified in the provisions of Federal Circular A-122 succinctly states the standards and incorporates the notions of prudent buyer, reasonable allocation for costs and proper documentation while permitting the Department to expressly identify specific allowable costs. A great concern of the proposed Chapter 51 regulations is the degree to which the Department reserves the right to establish payment rates and fees it deems, in its sole discretion, to be appropriate, regardless of the actual costs incurred by providers. The HCBS payment system, as approved by CMS, is a cost-based system. As the system has evolved over the past several years, ODP has developed and imposed rigorous and detailed cost reporting requirements on HCBS providers. And, of course, providers are obligated to implement ISPs over which they have no control. Although services are mandated and costs reports are subject to detailed review before approval of the proposed Chapter 51 regulations impose additional program and record keeping responsibilities on providers while failing to assure providers that their payment rates reflect the costs they must incur to provide these mandated services. Under the proposed regulations, ODP maintains its control over the timing and nature of participant placements and the content of the ISPs while imposing additional requirements on providers. However, ODP refuses to pay providers at rates that reasonably reflect the cost of services authorized and required by ODP. CMS mandates that providers be paid for the reasonable costs that a prudent and cost conscious provider must incur to render the services that ODP authorizes. PAR Recommendation: The allowable costs in sub-sections (a-d) should be defined as “Costs as identified in this Chapter or as otherwise allowable under the provisions of Federal Circular A-122”. Clarify that payments to providers are based upon approved costs that are adjusted for inflation and allow a reasonable margin. Approved costs, in turn, must reflect the actual costs that a prudent provider would reasonably incur, considering the provider’s geographic location and the approved ISP. 78 (e)Transactions involving allowable costs between related parties must be disclosed to the Department on the cost report. (f) A cost not listed in this chapter is not an allowable cost. (g) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.81. Revenues that off-set allowable costs. (a) A provider shall report donations and contributions according to the following: (1) List unrestricted cash donations which benefit the direct or indirect expenditures on the cost report as income. (2) Reduce gross eligible expenditures in arriving at the amount eligible for Departmental participation by the amount of the donation or contribution. (3) Fully disclose non-cash donations to include estimated value and intended use of the donated item. (4) Treat the proceeds from the sale of a donated item as a cash donation when the donated item is sold rather than used in the HCBS program. (b) If a donated item is used in a HCBS program, the provider shall claim an expense and offsetting revenue on such donated or contributed item. (c) A restricted gift used for HCBS may include eligible or ineligible costs to receive the restricted gift. (d) When a provider solicits for donations, the provider shall publicly identify the purpose for which contributions are solicited and their restricted use, if any. (e) To receive the donation or gift, the provider shall adhere to the donor’s intent for the gift. 79 (f) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.82. Bidding and procurement. (a) The provider shall obtain supplies and HCBS at the lowest practicable cost and use a system of competitive bidding or written estimates. (b) Fixed assets for which the contracted agency will hold the title shall be obtained at the lowest practicable cost. Provisions for accomplishing this objective are competitive bidding, written estimates, sole source purchases and required justifications. (c) A provider may purchase items sold through the Commonwealth. The purchase of items through this mechanism is encouraged by the Department. (d) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.83. Management fees. (a) A cost included in a provider’s management fees must meet the standards under § 51.80 (relating to allowable costs). (b) This section does not apply to a provider of HCBS in the Adult Autism Waiver. 80 § 51.84. Consultants and contracted personnel. (a) The cost of an independent consultant and contracted personnel necessary for the administration or provision of an HCBS is an allowable cost. (b) A provider shall have a written agreement with a consultant or contracted personnel which shall include the following: (1) The administration or provision of HCBS to be provided. (2) The method of payment. (c) The provider shall not include benefits as an allowable cost for contracted employees. (d) The cost for consultants and contracted personnel is allowable under OMB Circular A-122 or any approved revisions to the OMB Circular A-122. (e) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.85. Corporate boards. (a) The Department will not participate in compensation for members of boards, other than payment in full for actual expenses incurred in connection with meetings and authorized work of the board. (b) Payment in full for allowable expenses is limited to the corporation’s employees. (c) Allowable expenses for board members include the following: (1) Meals. 81 (2) Lodging. (3) Transportation. (4) Liability insurance coverage for claims against board members that were a result of the board members acting in their official duties. (d) Board member travel expenses shall be in accordance § 51.89 (relating to travel). (e) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.86. Employee development. (a) For the period July 1, 2012, and thereafter, the Department will allow the cost of employee training or the cost of continued training to the extent that the training is essential for the delivery or improvement of an HCBS. (b) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.87. Employee recruitment. (a) The cost incurred in employee recruitment activity is an allowable cost as follows: (1) Informational mailings to recruit potential employees. (2) Informational mailings to prospective employees, upon request by a participant or family member. (3) Job fairs. (4) Creation and maintaining of websites providing information. (5) Responses to participant and family member inquiries regarding recruiting potential employees. (6) Market research. 82 (b) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.88. Travel. (a) Travel costs related to supporting the administration or provision of an HCBS are allowable and include the following: (1) Transportation. (2) Lodging. (3) Meals. (b) A provider shall obtain advanced written approval from the Department or the Department’s designee before the provider can receive payment for travel outside of Pennsylvania. (c) A provider shall ensure the transportation cost is limited to the Departmentestablished travel reimbursement provisions. (d) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.89. Supplies and rental of equipment. (a) The purchase of supplies and equipment are allowable costs unless as specified in OMB Circular A-122. (b) A provider claiming supplies or equipment as an allowable cost shall only claim supplies or equipment used in the normal course of business. (c) Rental of program equipment or furnishings are allowable costs if normal usage does not warrant its purchase or if renting is more cost efficient. 83 (d) A provider shall ensure equipment not expensed in the current fiscal year is depreciated by using the straight line method of depreciation. (e) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.90. Communications. (a) Communication services and supply costs to support the administration or provision of an HCBS are allowable costs, which include the following: (1) Telephone – conventional and cellular. (2) Internet connectivity maintenance. (3) Digital imaging. (4) Postage. (5) Stationery. (6) Printing. (b) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.91. Rental of administrative, residential and non-residential buildings. (a) The cost of a building or office rented or leased from a related or unrelated party for a programmatic purpose for an HCBS is an allowable cost, subject to the following: (1) A provider shall ensure under a lease with an unrelated party that the cost of rent may not exceed the rental charge for similar space in that geographical area. Providers out of compliance 6 months after the 84 effective date of these regulations will have all rental costs related to the site disallowed. PAR Recommendation: Leases currently in place were entered in good faith consistent with obligations in place at the time the lease was entered into. Leases with non-related party investors should be an allowable cost if the lease is compliant with the regulations applicable at the time the lease was entered into. When leases renew, the renewed lease should be compliant with the regulations applicable at the time the lease is renewed. If the lease incorporates life safety and accessibility modifications, the fair market lease fee may incorporate the fair market rental fee of the home and the cost of life safety and accessibility modifications. At the request of the provider, the Department may provide an advisory approval of leases which are renewing or are new to affirm that they meet regulatory requirements for allowed costs and the advisory approval shall apply for the term of the lease. (2) A provider shall ensure that under a lease with a related party the cost of rent is limited to the lessor’s actual allowable costs, as provided in § 51.97 (relating to capital assets – administrative and non-residential buildings). (3) A provider shall ensure the rental cost under a sale-leaseback transaction, as described in FASB Accounting Standards Codification Section 840-40 (as may be amended or superseded by FASB, or any successor organization) is only considered an allowable cost up to the amount that would have been allowed had the provider continued to own the property. (b) The allowable cost amount may include an expense for the following: (1) Maintenance. (2) Real estate taxes, as limited by § 51.93 (relating to other occupancy and allocated occupancy expenses). (c) A rental cost under a lease which is required to be treated as a capital lease under FASB Accounting Standards Codification Section 840-10-25-1 (as may be amended or superseded by FASB, or any successor organization) is allowable up to the amount that would have been allowed had the provider purchased the property on the date the lease agreement was executed. An unallowable cost includes an amount paid for the following: (1) Profit. (2) Management fee. 85 (3) A tax not incurred had the provider purchased the facility. (d) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.92. Other occupancy and allocated occupancy expenses. (a) The following are considered allowable costs: (1) The cost of a required occupancy-related tax and payment made in lieu of a tax. (2) An associated occupancy cost charged to a given waiver service location site. The provider shall ensure the cost is prorated in direct relation to the amount of space utilized by the waiver service location site. (3) The cost of an occupancy-related tax or payment made in lieu of a tax, if it is stipulated in a lease agreement. (4) The cost of required occupancy permit. (b) A provider shall maintain documentation in accordance with § 51.45 (relating to audit requirements) that a utility charge is at fair market value. (c) The cost of real estate taxes, net of all rebates or discounts available to the provider, whether taken or not, is an allowable cost. (d) The cost of a penalty resulting from a delinquent tax payment, including a legal fee, is not an allowable cost. (e) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.93. Fixed assets. (a) A fixed asset is an allowable cost. 86 (b) A provider shall determine whether an allowable fixed asset shall be either capitalized, depreciated or expensed under the following conditions: (1) The maximum allowable fixed asset threshold as defined in the OMB Circular A-122 or any subsequent updates. (2) Purchases below the maximum allowable fixed asset threshold shall be expensed. (c) A provider shall select the method used to determine the amount of depreciation charged in that year for the year of acquisition. (d) A provider shall include depreciation based on the number of months or quarters the asset is in service or a half-year, or full-year of depreciation expense. (e) A provider may not change the method or procedure, including the estimated useful life and the convention used for an acquisition, for computing depreciation without prior written approval from the Department. (f) Beginning July 1, 2011, and thereafter, assets shall be capitalized in accordance with GAAP or the provider shall continue using the depreciation method previously established for assets purchased prior to July 1, 2011. (g) A provider shall retain the following: (1) The title to any fixed assets which are depreciated. (2) The title to any fixed assets which are expensed or loans amortized using Department funding. (h) A provider may pledge the title to a fixed asset as collateral for a loan, with prior written approval from the Department. 87 (i) A provider shall use income received when disposing of fixed assets to reduce gross eligible expenditures in determining the amount eligible for Departmental participation as determined by the cost report. (j) A provider in possession of a fixed asset shall do the following: (1) Maintain a fixed asset ledger or equivalent document. (2) Utilize reimbursement for loss, destruction or damage of a fixed asset by doing one of the following: (i) Use the proceeds towards eligible program expenditures. (ii) Return the proceeds to the funding source. (3) Perform an annual physical inventory at the end of the funding period or State fiscal year. An annual physical inventory is performed by conducting a physical verification of the inventory listings. (4) Document and keep discrepancies on file. (5) Maintain inventory reports and other documents in accordance with § 51.45 (relating to audit requirements). (6) Offset the provider’s total depreciation expense in the period in which the asset was sold or retired from service by the gains on the sale of assets. (k) The cost basis for depreciable assets must be determined and computed as follows: (1) The purchase price if the sale was between unrelated parties. (2) Seller’s net book value at the date of transfer for assets transferred between related parties. (3) The cost basis for assets of an agency acquired through stock purchase will remain unchanged from the cost basis of the previous owner. 88 (l) Beginning July 1, 2012, and thereafter, participation allowance is permitted up to 2% of the original acquisition cost for fully depreciated fixed assets. (1) Participation allowances can only be taken for as long as the asset is in use. (2) Participation allowance funds must be used for maintaining assets, reinvestment in the program or restoring the program due to an unforeseen circumstance. (m) Depreciation and participation allowance cannot be expensed at the same time for the same asset. (n) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.94. Start-up costs. (a) Beginning July 1, 2012, and thereafter, the Department will participate in start-up costs for residential habilitation providers in accordance with SOP 98-5 issued by the American Institute of Certified Public Accountants or any statement of position that supersedes the current position. (b) Start-up costs are contingent on available funds within the Department. (c) The Department shall recoup start-up costs if the residential habilitation home is sold within a 5-year period. 89 (d) Any start-up costs that have been reimbursed by the Department must be reported as income. (e) Start-up costs within the scope of SOP 98-5 need to be expensed as they are incurred, rather than capitalized. (f) Start-up costs will be capped at $5,000 per new participant to the provider. (g) Start-up costs will be reimbursed as a gross adjustment. (h) Start-up costs defined to be outside the scope of SOP 98-5 shall include the following: (1) Costs of acquiring or constructing long-lived assets and preparing them for intended uses. (2) Costs of acquiring or producing inventory. (3) Costs of acquiring intangible assets. (4) Costs related to internally developed assets. (5) Costs that are within the scope of FASB Statement No. 2, Accounting for Research and Development Costs (superseded by FASB Accounting Standards Codification Section 730) and FASB Statement No. 71, Accounting for the Effects of Certain Types of Regulation (superseded by FASB Accounting Standards Codification Section 980) found at: http://cpaclass.com/gaap-accounting-standards/codification-900/asccodification-900-index.htm . (6) Costs of raising capital. (7) Costs incurred in connection with existing contracts as stated in paragraph 75d of AICPA Statement of Position No. 81-1, Accounting for Performance of 90 Construction-Type and Certain Production-Type Contracts (SOP 81-1) (superseded by FASB Accounting Standards Codification Section 605-35-2541). § 51.95. Motor vehicles. (a) The Department will pay for the cost of the purchase or lease of motor vehicles and the operating costs of the vehicles. (b) The Department will pay for the cost of the purchase or lease of motor vehicles according to the following: (1) Beginning July 1, 2012, and thereafter, the Department will participate in the cost of motor vehicles through depreciation, expensing, or amortization of loans for their purchase. The Department will limit depreciation or lease payments, or both, in accordance with the annual limits established under section 280F of the United States Internal Revenue Code. (2) A provider shall maintain a daily log detailing the use, maintenance and services activities of vehicles. (3) Cost differentials between leasing and purchase of vehicles shall be explored and the most feasible economic alternative selected. Documentation showing the options that were explored shall be maintained. 91 (4) The personal use of a provider’s motor vehicles used by employees is prohibited unless a procedure for pay-back is established and the employee reimburses the program for the use of the motor vehicle. (c) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.96. Capital assets – administrative and non-residential buildings. (a) Beginning July 1, 2011, a building and improvement to a building currently in use for which a provider has an outstanding original loan with a term of 15 years or more is an allowable cost for the provider to continue to claim principal and interest payments for the building over the term of the loan. (b) Beginning July 1, 2011, and thereafter, a provider acquiring a new administrative or non-residential capital asset shall meet the following for the acquisition to be an allowable cost: (1) A provider shall ensure the cost of the building and capital improvements to a building or land is depreciated over the estimated useful life of the building or improvements using the straight line method of depreciation. (2) A provider shall ensure a down-payment made as part of the asset purchase must be considered part of the cost of the building or capital improvement and depreciated over the useful life of the building or capital improvement. (3) Beginning July 1, 2012, a provider shall receive prior, written approval from the Department for a planned major renovation of an administrative 92 or non-residential building with a cost above 10% of the original cost of the building being renovated. (4) A provider shall use the depreciation methodology in accordance with § 51.94 (relating to fixed assets). (5) A provider shall not claim a depreciation allowance on a building that is donated. (6) A provider shall seek and obtain prior written approval from the Department prior to vacating a debt-free or fully depreciated building in order to relocate administrative or non-residential operations into a new building. (7) If a property is sold or the provider no longer provides a HCBS at the site, any funded equity in the property shall be returned to the Department or reinvested in the program. (8) The title of any administrative or non-residential building acquired and depreciated shall remain with the enrolled provider. (9) Beginning July 1, 2012, and thereafter, at least annually, a provider shall review current interest rates being charged by lenders. If the current interest rate is greater than 1.5% below the provider’s current interest rate, the provider shall send the Department a written analysis of the financial impact of refinancing the mortgage so the Department can determine if the provider should refinance. (10)This section does not apply to a provider of HCBS in the Adult Autism Waiver. 93 (c) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.97. Capital assets - residential buildings. (a) For providers owning new or existing residential buildings, the following shall apply for the costs of the residential buildings to be an allowable cost: (1) A provider shall ensure an allowable cost for a capital asset for a residential building acquired prior to July 1, 2011, is governed by applicable agreements in place at the time of purchase. (2) A provider shall depreciate a capital improvement of a building or land identified over the estimated useful life of the building or improvements using the straight line method of depreciation. (3) A down-payment made by the provider as part of the asset purchase shall be considered part of the cost of the building or capital improvement and depreciated over the useful life of the building or capital improvement. (4) Beginning July 1, 2012, and thereafter, a provider shall receive written approval from the Department prior to a planned major renovation of a residential building with a cost above 10% of the original cost of the building being renovated. (5) A provider shall seek and obtain prior, written approval from the Department prior to vacating a debt-free or fully depreciated building in order to relocate a residential service into a new building if a property is sold or the provider no longer provides a HCBS, the provider shall return any funded equity in the property to the Department. PAR Discussion: The proposed Chapter 51 regulations at Section 51.97 Capital assets – Residential Buildings states “If a property is sold or the provider no longer provides a HCBS, the provider shall return any funded equity in the property to the Department.” This proposal would strip hundreds of millions of dollars of equity from private providers on several thousand residential properties that have been acquired over the last 40 years under a very clear and precise regulatory authority. Almost all HCBS related properties were acquired under the Chapter 4300 Fiscal Regulations. These regulations plainly recognized provider ownership of the real estate and provided that funding was for “payment in lieu of rent” and have no provisions for the return of equity. The proposed return of “funded equity” provision would devastate the capital base of the community program and would constitute a confiscation of private property. It is our opinion that this provision would not provide any real protection to the Department because DPW would be an unsecured creditor in the event of a bankruptcy. This policy proposal essentially strips equity from individual providers and turns the capital base of the system upside down which will inevitably result in an increase in provider bankruptcies. Under Generally Accepted Accounting Principles (GAAP), the “funded equity” provision is a contingent liability and would be booked as a liability at a time when it was deemed to be a likely event such as a “going concern” audit opinion and or the loss of a line of credit. The equity would be booked as a liability on the provider’s balance sheet with no option to book an offsetting asset under GAAP (which provides that only the depreciated value of real estate can be booked as an asset (i.e., no mark to market)). The booking of this contingent liability with no offsetting asset entry in most cases would precipitate a negative fund balance and/or bankruptcy and would expose the accrued equity to creditors. It is imperative that this equity not be perceived as “tainted” by the provider’s bank or other creditors. Tainted equity means that a bank or other creditor providing financing with a general lien is concerned that the provider does not own the equity or that in a bankruptcy the equity might be contested and the bank would not be willing to consider the equity as collateral for essential financing. A contingent liability on equity for provider owned real estate will incent a move in the direction of non related party investor ownership of real estate. Over the long term, the investor ownership option is massively more expensive than provider ownership and would divert millions of tax dollars into investor profits. We are unaware of any other instance where the Department claims the equity in Medicaid funded programs such a hospitals and nursing homes. Indeed, the Administration has issued hundreds of millions of dollars in RCAP capital funding grants to both profit and not profit grant recipients. There is no contingent liability imposed on these grant recipients for the very substantial equity generated in the RCAP projects. Most of these projects would not be viable if there was a contingent liability on the grant-funded equity. Provider ownership provides the flexibility that is essential to change service structures to more efficient models of care, such as shared living. Provider owned real estate can be easily sold and the proceeds from the sale will reduce HCBSrelated debt and future costs. Conversely, with leased real estate, it is very difficult and expensive to terminate a lease early. Investor lease restrictions are a very significant impediment to system change, better care, better health and lower costs. This set of recommendations would assure that property would remain in the system over the long term and that equity remains with the provider so that the essential capital base of the system not be disrupted. This is important for assuring stable, long-term homes for individuals who benefit greatly from continuity of care and consistency in their surroundings. Recommendation: 1. That the regulation require provider-owned property purchased after July 1, 2012 to be acquired within a structure that assures equity will not accrue to individuals, owners or officers of the provider organization, and 2. When a property used in HCBS program is sold, proceeds from the sale of the property must be used to reduce the debt on the replacement property or, if the property is not replaced, the proceeds must be applied to reduce provider debt related to the provider’s HCBS program thus reducing subsequent costs to the Department and to taxpayers. 3. The first cost report filed after July 1, 2011 would have an attestation by the provider’s independent auditor that the cost basis of the properties reported in the cost report is compliant with the regulations in place at the time of the properties acquisition. This rule will assure that the Department participates in the costs of principal and interest on residential properties only one time unless specifically approved in advance by the Department. This standard is reflected in the 4300 Fiscal Regulations and the ODP Cost Report Instruction Manual which incorporates the applicable language from the Title 4300 regulations. 4. Occupancy costs for mortgages, food, utilities, insurance, life safety and accessibility modifications, maintenance, repairs and real estate taxes for the 5000 homes in the HCBS system must be funded at a level that covers essential costs for a community residential program. The regulations must provide for the undisputed higher cost of new programs and programs that have a higher capital costs from mandatory accessibility and occupancy modifications. There must be a provision for the financing of new construction in specialized community facilities such as a residential program for persons who are medically fragile or others who will require a Labor & Industry C-2 life safety certification. 94 (6) The title of any residential building acquired and debt-free shall remain with the enrolled provider. (7) Beginning July 1, 2012, and thereafter, at least annually, the provider shall review current interest rates being charged by lenders. If the current interest rate is greater than 1.5% below the provider’s current interest rate, the provider shall send the Department a written analysis of the financial impact so the Department can determine if the provider should refinance. (b) This section does not apply to a provider of HCBS in the Adult Autism Waiver. § 51.98. Residential habilitation vacancy. PAR Discussion: PAR has long supported the use of a vacancy factor in setting rates for group home services as a mechanism for maximizing federal matching funds available to support residential habilitation services under the ID Consolidated waiver. ODP’s proposed use of one statewide factor (95%) for all providers, however, is an inefficient use of taxpayer funds that provides unnecessary windfall payments to some providers and unfairly penalizes other providers. The average number of days when a waiver participant is absent from their home varies among providers as a result of the following factors: • The medical and behavioral acuity of the residents served by each provider, which affects the number of days when the residents are out of their homes in hospital, nursing home, or other healthcare settings; • The degree of involvement of the resident’s family in the life of the provider, which affects the amount of time each resident spends away from their home with their families for weekends and vacations; and • The age and medical acuity of the residents served by each provider, which has a significant effect on the incidence of permanent vacancies. Providers serving residents who are younger and healthier than the statewide average will tend to experience fewer vacancies, and will therefore receive an unnecessary windfall payment of taxpayer funds through the use of one statewide vacancy factor instead of a provider-specific vacancy factor. On the other hand, providers who have undertaken the risks and challenges of serving medically fragile and/or behaviorally challenged residents are almost certain to experience more vacancies than the statewide average, and will therefore be subject to significant financial penalties as a result of the use of one statewide vacancy factor. PAR recognizes the importance of proper financial incentives that drive efficiencies in cost-based payment systems, including how a vacancy factor in setting rates for residential habilitation services is structured. Both provider-specific vacancy factors and one statewide vacancy factor provide strong financial incentives for providers to fill vacancies as quickly as possible, and to otherwise reduce the levels of vacancy in their residential programs. PAR Recommendation: Add new subsection (l) to Section 51.98 to state: “Providers experiencing an occupancy rate less than one per cent lower than the statewide average rate will be granted a waiver to the requirements of this Section.” Although we would prefer organization-specific vacancy rates, a 93% statewide rate would be acceptable, as long as there is a variance clause for special populations consistent with ISP requirements, and assessed needs of the defined population. Providers must be permitted to seek exceptions to the statewide vacancy percentage. A provider cannot be expected to suffer undue financial harm because they serve persons with complex needs. A well designed exception process could prevent the unintended consequences that otherwise result from an inflexible standard. (a) Beginning July 1, 2011 through November 14, 2011, the Department’s residential habilitation vacancy policy consists of the following: (1) Payments to licensed and unlicensed residential habilitation providers operating waiver service locations for an unlimited number of medical leave days per participant each fiscal year are as follows: (i) The first day of absence for medical leave is the date the participant is admitted to the medical facility regardless of the length of the absence. (ii) The last day of the medical leave is the day before the date of discharge from the medical facility. 95 (iii) On the date of discharge, the service is considered a residential habilitation service day, not a medical leave day, regardless of the number of hours the residential habilitation HCBS is provided on that day. (2) Payments to licensed and unlicensed residential habilitation providers operating waiver service locations for up to 48 days of therapeutic leave per participant each State fiscal year. The first day of absence for therapeutic leave is defined as 12 to 24 hours of continuous absence within a 24 hour period between 12:00 a.m. and 11:59 p.m. when the participant is not accompanied by or receiving HCBS from the licensed or unlicensed residential habilitation HCBS provider. (3) Payments to licensed residential habilitation providers under Chapter 6400 (relating to community homes for individuals with mental retardation), Chapter 3800 (relating to child residential and day treatment facilities), and Chapter 5310 (relating to community residential rehabilitation facilities for the mentally ill) will be made for permanent vacancies for participants enrolled in the Consolidated Waiver up to 60 days, unless the provider uses the permanent vacancy for an alternative purpose. (4) Providers also may request payment for therapeutic leave days in excess of the established 48 calendar days in a fiscal year. (b) Beginning November 15, 2011, through June 30, 2012, the Department will make payments to licensed and unlicensed residential habilitation providers for therapeutic 96 and medical leave days up to a combined maximum of 60 days per participant, per fiscal year. (c) Beginning November 15, 2011, through June 30, 2012, the Department will provide payments to licensed residential habilitation providers under Chapter 6400 (relating to community homes for individuals with mental retardation), Chapter 3800 (relating to child residential and day treatment facilities), and Chapter 5310 (relating to community residential rehabilitation facilities for the mentally ill) up to a maximum of 30 days per participant, per State fiscal year for a permanent vacancy that occurs in the licensed residential habilitation community home. (d) Beginning July 1, 2012, the Department will establish a vacancy factor for residential services and publish it as a notice in the Pennsylvania Bulletin. (e) A provider may not have a leave policy that limits the leave days of a participant. (f) A provider may not discuss the provider’s vacancy factor with a participant. (h) A provider shall cooperate with the Department or the Department’s designee when a participant is identified in reserved status to ensure the participant has continuity of care upon return to the waiver program. (i) A provider may submit a request for a waiver under § 51.33 (relating to waiver of a provision of this chapter) to the Department for exception to the vacancy factor. (j) To submit a request for a waiver under § 51.33 to the Department for exception to the vacancy factor, the provider shall do the following: (1) Demonstrate that without being granted an exception to the vacancy factor, the provider’s continued operation is jeopardized. 97 (i) This demonstration shall be based on actual utilization data showing that leave days resulting from hospital and rehabilitation care for a participant the provider renders residential habilitation falls below the vacancy factor set by the Department. (ii) Utilization data may not include therapeutic leave. (2) Describe the financial impact to the provider if a vacancy exception is not approved. The financial impact must include: (i) The information related to paying staff salaries or vendors. (ii) The need for borrowing above historic numbers. (iii) The provider’s ability to fulfill ISP requirements. (3) Explain any unforeseen or unusual circumstances resulting in the amount of unbillable days for any vacancy remaining unfilled for more than 60 days, and provide information regarding the provider’s efforts to provide services to another participant. (k) Approval of the request for a waiver under § 51.33 (relating to waiver of a provision of this chapter) to the Department for exception to the vacancy factor will be at the sole discretion of the Department and subject to the availability of Department funds. § 51.99. Indirect costs. (a) Indirect costs are allowable costs if the following criteria are met: (1) The provider shall have a cost allocation plan. (2) Costs are authorized in accordance with OMB Circular A-122 and § 51.80 (relating to allowable costs). 98 (b) A provider shall consider the actual circumstances impacting the expense when determining how to allocate the expense to each benefiting HCBS or function. (c) If a cost is identified as an indirect cost, then the cost shall remain an indirect cost as long as circumstances remain unchanged. (d) A provider shall select an allocation method to assign an indirect cost which must comply with the following: (1) The method is best suited for assigning a cost with a benefit derived. (2) The method has a traceable cause and effect relationship. (3) The method is based on logic and reason, when neither the cause nor the effect of the relationship is determinable. (e) A provider shall allocate a general expense in a cost group which is more general in nature which produces a result that is equitable to both the Department and the provider. (f) The Department may request the allocation method be reviewed by an auditor. § 51.100. Moving expenses. (a) With prior, written approval from the Department or the Department’s designee, the actual cost associated with the relocation of a waiver service location is an allowable cost. (b) Moving expenses for a participant’s move are an allowable cost provided that the provider notifies and receives the Department or Department’s designee authorization prior to the participant moving. 99 § 51.101. Interest expense. Interest cost of short-term borrowing from an unrelated party to meet actual cash flow requirements for the administration or provision of a HCBS is an allowable cost. § 51.102. Insurance. The cost of insurance is an allowable cost if it is limited to the minimum amount needed to cover the loss or provide for replacement value. Cost of insurance includes the following: (1) General liability. (2) Casualty. (3) Property. (4) Theft. (5) Burglary insurance. (6) Fidelity bonds. (7) Rental insurance. (8) Flood insurance, if required. (9) Errors and omissions. § 51.103. Other allowable costs. (a) The following fees and costs are allowable costs if they are related to the administration of services: (1) Legal fees with the exception of those listed in subsection (b). (2) Accounting fees, including audit fees. 100 (3) Information technology costs. (4) Membership dues. (b) Legal fees for prosecution of claims against the Commonwealth and expenses incurred for claims against the Commonwealth are not allowable costs unless the provider prevails at the hearing. ROOM AND BOARD REQUIREMENTS FOR COST-BASED RESIDENTIAL SERVICES § 51.120. Room and board. (a) An agency provider shall cooperate with monitoring of room and board charges and collections conducted by the Department or its designee. (b) If a participant is not currently receiving SSI benefits, assistance shall be provided to the participant to contact the appropriate county assistance office so that the participant can obtain benefits. (c) If a participant is denied benefits, the provider shall assist the participant in filing an appeal. (d) If actual room and board costs are 72% or more of the SSI maximum rate, the Department will use the following criteria to establish room and board rates: (1) A participant’s share of room and board shall not exceed 72% of the SSI maximum rate. (2) A participant’s share of board costs is to be prorated for days the participant is out of the residence. 101 (e) If a participant has earned wages, personal income from inheritance, social security or other types of income, the agency provider may not assess the room and board cost for the participant in excess of 72% of the SSI maximum rate. (f) If available income for a participant is less than the SSI maximum rate, the provider shall charge 72% of the participant’s available monthly income as the participant’s monthly obligation for room and board. (g) A participant shall receive the monthly amount as established by the Commonwealth and the Federal Social Security Administration for the participant’s personal needs allowance. (h) If actual room and board charges to a participant is less than 72% of the SSI maximum rate, the agency provider shall retain documentation including the following: (1) The actual value of the room and board is less than 72% of the current maximum SSI monthly benefit. (2) The Social Security Administration’s denial of the participant’s initial application for SSI benefits, but also the upholding of the initial denial as a result of at least one appeal. (i) The agency provider shall secure information regarding the continued eligibility benefits of the participant. (j) There may be no charge for room and board to the participant for respite care if respite care is provided for 30 or fewer days in a state fiscal year. 102 (k) There may be no charge for room and board to the participant when a participant is terminated from the waiver after 30 consecutive hospitalization and rehabilitation days and a participant is in reserved capacity status. (l) The agency provider shall collect the room and board from the participant or representative payee directly and shall not delegate that responsibility. (m)There may be no charge for board to the participant if the participant is tube-fed and takes nothing by mouth. § 51.121. Room and board contract. (a) A department-approved room and board contract shall be used by an agency provider for a participant receiving residential habilitation HCBS. (b) A participant shall complete and sign the standard room and board contract as specified in subsection (a) on an annual basis. § 51.122. Actual room and board costs. (a) An agency provider shall ensure the total amount charged for room and board to a participant does not exceed the actual documented value of room and board provided to the participant. (b) An agency provider shall compute and document actual room and board costs each time a participant signs a new standard room and board contract under § 51.121 (relating to room and board contract). (c) An agency provider shall keep documentation of actual room and board costs on file. 103 § 51.123. Modifications to the room and board contract. (a) If a participant pays rent directly to a landlord, but food is supplied through a provider, the word ‘‘room’’ shall be deleted from the room and board contract and the following shall apply: (1) The participant shall pay 32% of the SSI maximum rate for board. (2) If a participant’s income is less than the SSI maximum rate, 32% of the available income shall be charged to fulfill the participant’s monthly obligations for board. (b) If a participant pays rent to a provider, but the participant purchases the participant’s own food, the word ‘‘board’’ shall be deleted from the room and board contract and the following shall apply: (1) The participant shall pay 40% of the SSI maximum rate for room. (2) If a participant’s income is less than the SSI maximum rate, 40% of the available income shall be charged to fulfill the participant’s monthly obligations for room. § 51.124. Completing and signing the room and board contract. (a) If a participant is adjudicated incompetent to handle finances, the participant’s surrogate shall sign the room and board contract. (b) If a participant is 18 years of age or older and is not the payee for the participant’s benefits, the representative payee and the participant shall sign the room and board contract. 104 (c) The written room and board contract shall be completed and signed in accordance with one of the following: (1) Prior to a participant’s admission to a residential habilitation waiver service location. (2) Prior to a participant’s transfer from one residential habilitation waiver service location or provider to another residential habilitation waiver service location or provider. (3) Within 15 days after an emergency residential habilitation waiver service location placement. § 51.125. Copy of room and board contract. (a) A copy of the completed and signed room and board contract shall be given to the participant or participant’s surrogate under § 51.124(a) (relating to completing and signing of the room and board contract). (b) A copy of the completed and signed room and board contract shall be maintained in the participant’s record at the agency provider. § 51.126. Delay in a participant’s income. If a portion or all of the participant’s income is not received for a month or more, all of the following apply: (1) The requirements for the completion and signing of the departmentapproved room and board contract under §§ 51.120 - 51.125 shall be fulfilled. 105 (2) The participant shall be informed that no payment will be required or only a small amount of room and board payments will be required until retroactive monthly benefits are received. (3) Room and board shall be charged to make up the accumulated difference between room and board actually paid and room and board charged according to the signed room and board contract under § 51.121(relating to room and board contract). § 51.127. SNAP, energy assistance, rent rebates and similar benefits. (a) A provider shall assist a participant in applying for SNAP, energy assistance, rent rebates and similar benefits. (b) If energy assistance, rent rebates or similar benefits are received, the provider shall deduct the value of these benefits from the room and board costs before reductions are made to the participant’s share of room and board costs. (c) A participant’s SNAP may not be considered as part of a participant’s income or resources. (d) A provider may not use the value of SNAP to increase the participant’s share of room and board costs. DEPARTMENT-ESTABLISHED FEES § 51.130. Department-established fees. (a) Beginning July 1, 2011 through June 30, 2012, and thereafter, the Department established a fee for the ineligible portion of the payment for respite ineligible HCBS. 106 (b) Beginning July 1, 2012, and thereafter, the Department will establish a fee for the ineligible portion of payment for residential habilitation and publish the fee as a notice in the Pennsylvania Bulletin. PAR Discussion: The costs incurred by providers related to occupancy for group homes (room costs) varies widely among providers for several reasons, including: Geography: the costs to purchase and maintain homes varies greatly in different counties and regions across the Commonwealth; Acuity: homes for medically fragile and/ behaviorally challenged consumers require modifications whose cost is quite different from the cost of renovations for group homes serving waiver participants with average needs; Timing: providers who purchased group homes with county approval twenty years ago are incurring a much lower cost of debt service than providers who have purchased group homes over the past ten or fifteen years. These provisions of the regulations establish a fee for the ineligible portion of payment for residential habilitation. This payment policy also imposes significant financial penalties on other providers, especially those who have taken the risks and challenges of serving medically-fragile and/ behaviorally challenged waiver participants, and those providers who have opened new group homes in the past few years. This policy is almost certain to result in the inability of large and small providers serving the highest acuity waiver participants to meet their long-term mortgage payments, leading to harmful disruption in the lives of those waiver participants who are least able to adjust to new homes, new caregivers, and new providers. The Department, through the provisions of Section 4300.87 of its regulations governing reimbursement of costs relating to real estate that was adopted effective July 1, 1986, has induced providers to make long-term binding commitments for mortgages and other debt in order to provide homes for waiver participants. The rules for payment for providers’ long term debt obligations should not be changed in the mid-stream of such binding obligations. PAR Recommendation: Apply this provision only to properties purchased after the effective date of these regulations, and that all existing properties be “grandfathered” under the existing provisions of Section 4300.87. We urge the Department to reasonably and fairly take into account the indisputable variations based on participants’ characteristics in these costs and reject a single statewide fee. The Department must develop different levels of fees that reasonably account for the difference in cost experience among providers due solely to the documented special needs of participants. Further, the Department may not lawfully establish any fees without publication of prior notice and an opportunity for public review and comment. If a state set fee(s) for ineligible costs is established, then it must be affirmed that provisions of section 51.97 are not applicable. (c) Beginning July 1, 2012, the Department will apply a vacancy factor to the ineligible portion of payment for residential habilitation. ORGANIZED HEALTH CARE DELIVERY SYSTEM § 51.140. Organized health care delivery system. (a) As used in this section, Organized Health Care Delivery System (OHCDS) means an arrangement in which a provider that renders at least one direct MA service also chooses to offer a HCBS by subcontracting with a vendor to facilitate the delivery of a vendor HCBS to a participant. (b) A OHCDS shall do all of the following: (1) Be an enrolled MA waiver provider. (2) Be enrolled in the Department’s MMIS. (3) Provide at least one MA service directly. (4) Agree to provide the identified vendor HCBS to non self-directing participants. (5) Bill the Department’s MMIS for the amount of the vendor good or service. (6) Pay the vendor which provided the vendor good or service the amount billed for in the MMIS. (c) A OHCDS may bill a separate administrative fee with the exception of a provider enrolled to provide HCBS in the Adult Autism Waiver: 107 (1) The administrative per transaction fee may not exceed $25 or 15% of the cost of the HCBS, whichever is less. (2) The administrative activities must be required to deliver the vendor good or service to a participant and must be documented to support the fee. (d) An OHCDS shall not be reimbursed for rendering OHCDS if it contracts with a provider who is listed on the LEIE, EPLS or Medicheck list. (e) An OHCDS shall not be reimbursed for rendering OHCDS if it contracts with a provider who employs staff who is listed on the LEIE or EPLS. (f) The OHCDS is responsible for ensuring that each vendor with which it contracts meets the applicable provisions of this chapter and in accordance with the requirements specified in the approved applicable waiver, including approved waiver amendments. (g) Only vendor HCBS may be subcontracted through the OHCDS. A provider who subcontracts shall have written agreements specifying the duties, responsibilities and compensation of the subcontractor. (h) An OHCDS shall provide the SC, the Department or the Department’s designee with a signed statement including the following: (1) Attestation that the cost of the good is the same cost charged to the general public. (2) Identification of the administrative fee that is in accordance with the Department’s established administrative fee. (i) Subsection (h) (2) does not apply to a provider under the Adult Autism Waiver. 108 Subchapter D. CLOSURES AND TERMINATION § 51.150. Definitions. The following words and terms when used in this subchapter have the following meaning, unless the context clearly indicates otherwise: Closing SCO - An SCO which is terminating support coordination HCBS for all participants it serves. Current SCO provider - The HCBS provider which the participant is transferring from. Chosen and willing SCO provider - The HCBS provider which the participant is transferring to. § 51.151. Termination of waiver provider agreement. (a) A provider’s MA provider agreement or MA waiver provider agreement or both may be terminated based upon one of the following: (1) The provider has not complied with the terms of the MA waiver agreement or MA provider agreement. (2) The provider has committed a violation as listed under 55 Pa.Code §§ 1101.75 and 1101.77 (relating to provider prohibited acts; and enforcement actions by the Department). (3) The provider fails to render the HCBS and protect the health and welfare of a participant. (4) The provider fails to meet a provision of this chapter. 109 (5) The provider fails to deliver a HCBS in the type, amount, frequency, and duration authorized in the ISP when the participant is available for the delivery of the HCBS. (6) The provider fails to furnish a HCBS that meets professionally recognized standards of health care as defined in 42 CFR 1101.77. (7) The provider submits a fraudulent claim. (8) The provider fails to develop or implement a CAP or DCAP timely. (9) The provider fails to comply with the provider monitoring requirements in § 51.24 (relating to provider monitoring). (10) The provider fails to comply with applicable Federal and other State laws and this chapter. (11) The provider is identified on one of the following lists: (i) EPLS. (ii) LEIE. (iii) Medicheck. (b) This chapter does not apply to an SSW provider. § 51.152. Sanctions. If a provider fails to provide an acceptable attestation engagement, fiscal review, or compliance attestation, or is in noncompliance with this chapter, the Department may initiate sanctions against the provider including the following: (1) Withholding or disallowing all or a portion of future payments. (2) Suspending payment or future payments pending compliance. 110 (3) Recouping payments for HCBS the provider cannot verify through documentation as rendered in the amount, duration and frequency billed. § 51.153. SCO closure requirements. (a) In addition to the requirements listed in § 51.154 (relating to agency provider closure requirements), an SCO shall meet the requirements of this section. (b) A closing SCO provider shall provide written notice to the Department or the Department’s designee at least 90 calendar days prior to the SCO closing. The written notice shall include verification of the activities as required by subsection (c). (c) A closing SCO shall complete the following activities when terminating supports coordination HCBS: (1) Provide written notification to the Department of its intent to terminate the MA provider agreement and the HCBS waiver provider agreement. (2) Provide an effective date of termination. (3) Develop a transition plan for each participant that supports evidence of participant choice and provide it to the Department’s designee for prior approval. (4) Cooperate with the development of a participant’s transition plan prior to the effective date of the participant’s transition. (5) Provide a transition plan for the SCO’s operations. (6) Prepare SCO participant records for transfer to the receiving SCO within 14 days of the new SCO accepting the transfer. (7) Update and maintain records until the effective date of transfer. 111 (d) The current SCO shall continue to provide supports coordination HCBS to a participant until the participant is transferred to a receiving SCO unless otherwise directed by the Department or the Department’s designee. (e) The provider may not transfer a participant during a closure until after the Department, or the Department’s designee approves the participant’s transition plan. § 51.154. Agency provider closure requirements. (a) A closing agency provider shall complete the following activities when terminating HCBS: (1) The provider shall notify each participant to whom it renders HCBS, the Department or the Department’s designee, and each SCO providing supports coordination to the participant, that the provider is closing. (2) The notice must be sent at least 60 calendar days prior to closure. (3) The provider shall follow § 51.31 (relating to transition of participants). (4) The provider shall notify applicable licensing or certifying entities of the provider’s closure in accordance with the rules established by the licensing or certifying entity. (b) The provider shall send the Department or the Department’s designee a copy of the notification sent to the participant and SCO as required under subsection (a)(1). (c) If the provider fails to notify the Department or Department’s designee as specified in subsections (a) and (b), the provider may not be paid for HCBS rendered after the date the notice is due to the Department or the Department’s designee. (d) The provider shall prepare participant records for transfer to the receiving provider. 112 (e) The provider shall update and maintain records until the effective date of transfer. (f) A provider shall maintain records verifying compliance with this Chapter for a minimum of 5 years in addition to the current year, even after closure as specified in § 51.15 (relating to provider records). (g) The section does not apply to an SSW provider. § 51.155. AWC/FMS closure requirements. (a) A closing AWC/FMS provider shall complete the following activities: (1) The AWC/FMS provider shall notify the Department that the AWC/FMS provider is closing. (2) The notice must be sent at least 60 calendar days prior to closure. (3) The AWC/FMS provider shall follow § 51.31 (relating to transition of participants). (b) If the AWC/FMS provider fails to notify the Department as specified in subsection (a), the AWC/FMS provider may not be paid for HCBS rendered after the date the notice is due to the Department. (c) A AWC/FMS provider shall prepare participant records for transfer to the receiving provider. (d) A AWC/FMS provider shall update and maintain records until the effective date of transfer. (e) A AWC/FMS provider shall maintain records verifying compliance with this Chapter for a minimum of 5 years in addition to the current year, even after closure as specified in § 51.15 (relating to provider records). 113 (f) The section does not apply to an SSW provider. § 51.156. Appeals. A provider may file an appeal of a Departmental action in accordance with 55 Pa.Code Chapter 41 (relating to Medical Assistance provider appeal procedures). 114