JOB ANNOUNCEMENT
NOTICE: This job description is provided as a general summary of common job duties performed by individuals
assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between
employees and Catholic Charities, nor does it in any way alter the employment-at-will relationship that exists
between employees and Catholic Charities. As a condition of employment, all agency employees are expected to
perform job duties assigned by agency management even when such duties are not included in their job
description.
JOB TITLE:
REPORTS TO:
EMPLOYMENT STATUS:
TIME COMMITMENT:
STARTING SALARY:
Housing Locator
Program Manager
Non-Exempt
Full-time
Depends on Experience
Position Summary
The Housing Locator and Advocate is responsible for landlord recruitment and retention to
increase the county-wide housing inventory, networking with landlords, creating relationships
and providing landlord mediation services. The Housing Locator and Advocate will work
closely with outreach and housing staff to ensure proper housing placement in alignment with
the Housing First values.
Supervisorial Responsibilities
Volunteers 1-5
Essential Functions
1. Negotiate with landlords to “sell” program and convince landlords to accept tenants
they would normally screen out. Create and maintain positive working relationships
with suitable Property Managers and Landlords for long term coordination of
permanent housing services for Catholic Charities clients.
2. Consult with legal services staff regarding actions to prevent evictions. Negotiate with
clients experiencing conflict to find compromise solutions to domestic problems,
including outside mediation services for more serious conflict.
3. Create and implement a landlord recruitment and retention plan.
4. Advocate on behalf of the programs and/or the specific participants to landlords,
focusing on obtaining housing for homeless veterans.
5. Develop and manage a comprehensive outreach/ working relationship with
stakeholders including other community members, especially landlords. Implement a
landlord recruitment and retention plan. Maintain awareness of changes in market
and community processes that can impact services; bring forward prospective
recommendations to deal with expected changes.
6. Design and implement a landlord advisory board to assist with housing location across
County of Sonoma.
7. Create network of landlords, focused on retention, mediation, and fair housing to
Recruitment/Housing Locator Job Announcement 914
program recipients.
8. Implement policies and procedures in line with accreditation standards. Implement
performance and quality improvement process in compliance with agency’s process.
9. Identify and develop program-specific outcomes to ensure program effectiveness and
impact, and the ability to report that to funders and the community. Design and
manage program services directly related to those outcomes.
10. Complete reports and statistical analysis of activities as directed by supervisor. Assist
with requests for data and reporting, to ensure compliance with grants and funding
agency requirements.
11. Participate in community meetings, contributing to the leadership of housing goals in
the community.
12. NOTE: Catholic Charities considers this position to be a mandated reporter of elder
and child abuse.
Other Responsibilities
1.
Work with Diocese of Santa Rosa and local parishes as appropriate and requested.
2.
Perform other related duties as assigned.
Agency Culture
The business and social environment we operate in has changed. What worked yesterday may
not work today and will likely not work tomorrow. To thrive, we must incorporate new ways
of thinking and embrace new practices. As part of our individual and agency cultural change
process, it is critical that all employees of Catholic Charities aspire to the following:
1. A commitment to the agency’s mission, vision, and values;
2. A commitment to excellence in everything we do;
3. A commitment to accreditation as well as performance and quality improvement;
4. A commitment to outcomes and measured results;
5. A commitment to innovation and to what is possible.
Education, Experience, and Skills Required
1. Two years’ experience in human services; or two years’ experience in real estate or
landlord recruitment and retention.
2. Strong written and verbal communication skills; organizational, conflict resolution and
computer literacy.
3. Prior experience and understanding of causes of homelessness.
4. Knowledge of Housing First.
5. Cooperative, friendly, and helpful attitude with clients and co-workers. Ability to work
closely with other employees to ensure positive, constructive environment within the
Recruitment/Housing Locator Job Announcement 914
program or department, and throughout the agency.
6. Ability to thrive in a flexible, fast-paced and growth-oriented environment, while
maintaining a sense of humor and a positive, solution-oriented approach.
7. Passion and enthusiasm for the mission of CCDSR and its clients.
8. Possess valid driver's license; at least state required minimum of auto insurance.
9. Computer literacy required, including experience with Excel, Outlook, Word, etc.
10. Bilingual (English/Spanish) preferred.
11. Must pass fingerprinting prior to start of employment.
Physical Requirements
1.
Requires ability to sit up to 3-6 hours per day with intermittent occasional walking,
standing, and bending.
2.
Occasionally may be required to lift items up to 10 pounds to a height up to 3 feet.
3.
Occasionally may be required to carry items up to 10 pounds for distances up to 500
feet.
Equal Opportunity Employer
www.srcharities.org
***NOTE: Completed agency application must accompany resume for consideration.
Filing Deadline: Until position is filled.
Recruitment/Housing Locator Job Announcement 914