Thriving Families Action and Impact meeting Guidance for Hertfordshire Children’s Centres * THIS GUIDE MUST BE READ IN CONJUNCTION WITH ‘Terms of reference for Thriving Families Action and Impact meetings’ How will children’s centres be invited to attend Action and Impact (A & I) meetings? Where there is a family who are known to have a child or children aged 0-5 or are known to be pregnant the local Thriving Families (TF) support officer will identify the children’s centre local to the family. This will be completed using the postcode for the family, using the children’s centre postcode checker which is located on the website below: http://www.hertsdirect.org/services/edlearn/css/childrenscentres/ The name of the children’s centre, contact details, email address for the manager and the phone number can be identified from the above link. The local Thriving Families support officer will add the name of the associated children centre to the case discussion document and contact the children’s centre approximately 7 working days before the Action and Impact (A&I) meeting to ask if the family is known to them. The options for the children’s centre are as follows: 1. Yes the family is known to our children’s centre a) A suitable representative should attend the A&I meeting. The local support officer will forward the A&I invitation which details cases to be discussed, date of meeting and location to the chosen representative will be expected to attend for the duration of the A&I meeting which discusses the families known to your CC. Following the A&I meeting you will be sent minutes of the A&I meeting . This must be treated confidentially- according to the confidentiality agreement stated in the terms of reference. b) If suitable representative is not able to attend then a report may be submitted to the local Thriving Families support officer using the template for the case discussion document found in the terms of reference. Following the A&I meeting the local support officer will send the minutes and relevant actions for that section of the A&I meeting. 2. No the family is not known to our children’s centre but the children’s centre IT system shows that they are accessing another centre. Please provide the local support officer with the contact details for the relevant children’s centre within 1 working day to allow time for the local support officer to contact the relevant children’s centre. 1 3. No the family is not known to our children’s centre or any other children’s centre a) Children’s centre can decide to attend the A&I meetings to potentially offer services and to engage with the family b) Children’s centre cannot attend the A&I meeting but are happy for the family to be signposted to the children’s centre for support if deemed relevant by the A&I meeting. If this is an option the centre concerned should supply the local Thriving Families support officer with any relevant leaflets with a view to these being distributed to relevant families. It is expected that where the family are known to the children’s centre, wherever possible, the relevant worker will prioritise attending the A&I meeting. It should be made a priority in the same way that child protection meetings are a priority. If the local children’s centre is not aware of the family the A&I meeting could be a good opportunity to engage a targeted family, so wherever possible the children’s centre should attend. If following an A&I meeting a case is recommended to be lead by a children’s centre then the local TF team manager may contact the relevant children’s centre directly. TF Contact Details Team Dacorum & St Albans Manager Deirdre McHugh – 01442 453090 Deirdre.mchugh@hertfordshire.gov.uk Local Support Officer Jean Lyus: 01442 453842 Jean.lyus@hertfordshire.gov.uk East Hertfordshire & Broxbourne North Hertfordshire & Stevenage Watford & Three Rivers Lorna Simpson – 01992 555076 Lorna.simpson@hertfordshire.gov.uk Debbie Richardson – 01992 555024 Debbie.A.Richardson@hertfordshire.gov.uk Lauren Sheehy – 01438 843660 Lauren.sheehy@hertfordshire.gov.uk Sue Keenan- 01438 844405 Sue.keenan@hertfordshire.gov.uk Karen Dorney – 0208 428 5434 Karen.dorney@hertfordshire.gov.uk Vacancy – 0208 428 5434 Ola Sijuwade – 01438 844405 Ola.sijuwade@hertfordshire.gov.uk Katie Garrett – 01438 845400 Katie.Garrett@hertfordshire.gov.uk Welwyn, Hatfield & Hertsmere 2