- Section A Introduction Organisation of the Portfolio Professional Autobiographies & Teaching Experience: Dr. F. Adam Dr. M. Healy Ms. K. Neville Statement of Teaching Beliefs Teaching Plan Notes: This section presents biographies and statements of teaching philosophy for the three lecturers involved with AIS531. It also serves as an introduction and describes the structure of this portfolio. S.A Page 1 of 35 Introduction Organizations face enormous difficulty in trying to achieve successful training programmes to facilitate the transition from the classroom to the boardroom. As a result, industry and academia must collaborate to a greater extent to produce graduates with increased practical skills in Information Technology (IT), Accounting (ACC) and project management (PM) as well as the more theoretical sides of traditional IT and managerial topics. The meaningful integration of theoretical knowledge and industrial practice in Masters level programmes is now more than ever vital to ensure that graduates have the required competence in IT and more traditional subjects such as Accounting and that they are ready to contribute to the organizations that hired them within a short timeframe. It is also crucial in ensuring ongoing industrial support for academia because both IT and management accounting are regarded as fundamental components in the success of organizations. This has led to a growing demand for IT and ACC specialists, with these hybrid skills, to design, develop, implement, and support IT infrastructures in both the public and private sectors. However, in recent years there has been a shortfall of graduates, with both hybrid skills and essential experience entering the job market. In order to keep up with demand, educational institutions must adopt innovative programmes to increase the skill-set and knowledge base of their IT graduates. One such programme, under the auspices of University College Cork, is a Masters course in Management Information and Managerial Accounting Systems (MIMAS). The programme focuses equally on IT and Management Accounting to suit the needs of industry while also combining theoretical subjects like managerial accounting, programming and the design of management control systems. One key element of the teaching experience is a business simulation (the HANs Project) where students create software companies and bid for a large-scale development project. As part of this, they experience of broad range of tasks and problems inherent in commercial software development. The business game is designed to encourage students to make use of as much of the theoretical elements taught in the degree as possible and is mediated by the teaching staff through the intermediary of purpose-designed workshops and online support (a Web-based Support System, Shared Folders and E-mail). Our experience indicates the immense value of such practical components in an IT and ACC oriented degree programme. It also shows that the application of new technology in training and education will only truly benefit students when it is associated with high quality material and a high degree of student motivation. Portfolio This portfolio is organised to illustrate the value of the HANs teaching case, which is the core pedagogical feature of the MIMAS (Management Information and Managerial Accounting Systems) programme. The case is a year long group project in which students are expected to form software companies and develop a system to solve the IT requirements of a fictitious company (HANS Limited). Due to the importance of the group project it is worth two units of the fourteen awarded in the first year of the two year programme and named in the UCC Calendar as the AIS 531: Joint Project. In some of the other subjects of the degree, students are taught S.A Page 2 of 35 the concepts they require to perform in the business game. They are specifically taught systems analysis and design, programming (with Visual Basic, ASP and MS Access), project management (using MS Project), data modelling, database design and a variety of other relevant topics (such as SQL and an introduction to Oracle). During the year, the teaching of these topics is scheduled so as to fit with the project’s timeline so that students can apply skills that are freshest in their minds. This ensures that the linkage between the theoretical and practical elements of the degree is strong and that knowledge is positively re-enforced within a short time frame. The portfolio is organised in 6 different sections providing a complete picture of the goals of this course, the material made available to the students, the techniques used in teaching the course in the academic year 2003 - 2004. Section A contains the profiles of the three lecturers who created AIS531. Section B describes the objectives of the HANs case study and the process whereby students’ learning is amplified through the application to the problems raised by the case study of the material taught during the year in three courses of the degree: MIS533, MIS534 and ACC532. Section B.1 presents sample review comments following the series of workshops. Section C presents some feedback from the students who took the course in 2003/2004 and includes key submissions from students which describe their perception of their contribution to their group and their impressions on how well their group operated. Section D contains a sample of the electronic communication exchanged between the parties involved in the course, namely, the students, the teaching staff and the technical staff who maintain the lab. Section E presents the course pack and some sample solutions to the problems raised by the case (in the form of screen shots of the applications developed by this year’s students). The MIMAS degree brochure is also included for information. Section F lists out some additional material made available to students in their search for relevant information about the tasks they must perform. S.A Page 3 of 35 Professional Autobiographies & Teaching Beliefs: Dr. Frédéric Adam Frédéric Adam is a Statutory Lecturer in the Business Information Systems group at University College Cork in Ireland, where he has been teaching since 1992. He holds a PhD awarded jointly by the National University of Ireland and Université Paris VI (France), which focused on the application of Social Network Analysis techniques to the analysis of the role of IT in organisations. In the last 12 years, he has been associated with many of the changes and new courses introduced in the BSc. in Business Information Systems. In 1997, he was part of the team that designed the MBS in Management Information and Managerial Accounting Systems, of which he then became the co-Director (position held until 2003). In 2002, he was appointed for 3 academic years as an external examiner in the BSc in commercial software development by Waterford Institute of Technology. He also acts as an extern for MSc theses in WIT. In 2003, he designed the MBS in elogistics (due to begin in October 2004) in collaboration with two other colleagues. This is a radically new degree aimed at managers in employment and taught in extensive collaboration with industrial partners who bring special expertise to the programme. His research in the domains of research methodologies, managerial decision-making, systems development and enterprise wide systems, has been published in the Journal of Strategic Information Systems, Decision Support Systems, the Journal of Information Technology, the Informing Science Journal, Information Research, Systèmes d'Information et Management and the Journal of Decision Systems. He has also presented his work at more than 30 refereed international conferences in information systems and is the founder of the IFIP 8.3 task force on learning from case studies in decision making and decision making systems. In 2002, he was chairman of the organising committee of the DSIage2002 conference, the biyearly meeting of the IFIP 8.3 working group. The conference attracted more than 110 participants from 16 countries. He is the co-author of the "Manager's Guide to Current Issues in IT" (1999) and "Postgraduate Research" (2000) – both published by Blackhall Publishing, Dublin, Ireland. His latest book (with David Sammon) “The Enterprise Resource Planning Decade” has just been published by Idea Group Publishing (Hershey, PA, USA). A specialist in Decision Making Support Systems, he has been appointed in 2002 Editor-in-Chief of the Journal of Decision Systems, a leading DMSS journal which has been in existence for over ten years. He has also been appointed on the scientific committees of a number of other journals – including the Journal of ECommerce in Organisations, Systèmes d’Information et Management and many conferences, S.A Page 4 of 35 including the European Conference on Information Systems (1997, 1998, 1999), the 2004 IFIP 8.3 conference, the first international conference on Enterprise systems and accounting and the congrès de l’Association Information et Management (2004). He is also a senior researcher with the Executive Systems Research Centre (ESRC) where he is regularly involved in consultancy projects in the area of information systems. Lately, he has advised a large pharmaceutical company in their implementation of an Enterprise Resource Planning system and has run an awareness seminar for the UCC staff involved in the implementation of ERP in UCC. Address for correspondence: Dr. Frederic Adam Dept. of Accounting, Finance and Information Systems O'Rahilly Building University College Cork, Ireland. 353 - 21 - 490 33 43 fadam@afis.ucc.ie S.A Page 5 of 35 1999 – 2000 (45 Credits) 2000 – 2001 (40 Credits) MIS 533 : IS Organisational Issues and databases (10 credits) MIMAS 1 10 credits IS3315 Manufacturing Systems (10 credits) IS 4401: Research project (10 credits) BIS3 5 credits Lecturing: MIMAS 1 10 credits 2001 – 2002 (45 Credits) BIS 4 5 credits MIMAS 1 10 credits 2002 – 2003 (40 Credits) BIS 4 5 credits MIMAS 1 10 credits 2003 – 2004 (35 Credits)* BIS 4 10 credits MIMAS 1 10 credits BIS3 5 credits BIS4 5 credits BIS3 5 credits BIS4 5 credits BIS3 5 credits BIS4 5 credits Dip SCM 5 credits BIS4 5 credits Dip SCM 5 credits IS4424 Enterprise Database development (10 credits) IS1813 IT in the Supply Chain 5 credits IS 3317: Electronic Commerce BComm 5 credits IS 4407: IS strategy and management IS 1808: Management Information Systems IS 1701: Information Management 5 credits IS4406 – Information Technology for Business (10 credits) IS4402: IS Strategy & ECommerce (10 credits) AIS531: Joint Project Dip in HRM 10 credits BIS4 5 credits Dip in HRM 10 credits Dip in HRM 10 credits BSc Credit Union 5 credits BComm 10 credits BComm 5 credits MBS MIMAS (5 Credits) MBS MIMAS (5 Credits) MBS MIMAS (5 Credits) MBS MIMAS (5 Credits) MBS MIMAS (5 Credits) Table 1: Teaching Experience 1999 – 2004 (F. Adam) * other miscellaneous teaching not included. S.A Page 6 of 35 MONDAY TUESDAY 9 – 10 10 – 11 11 – 12 WEDNESDAY MIS533 (TP1 & TP2) F. Adam ABL_3.03 MIS533 (TP1 & TP2) F. Adam ABL_3.03 THURSDAY IS4401 (TP1 & TP2) F. Adam ABL_2.124 FRIDAY *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 12 - 1 1–2 2–3 3–4 4–5 5–6 MSc Seminar Series 20 / 11 / 2003 IS4424 (TP1 & TP2) F. Adam W9 IS4424 (TP1 & TP2) F. Adam W9 MSc Seminar Series 20 / 11 / 2003 Table 2: Teaching Time Table 03-04 (F.Adam) * other miscellaneous teaching not included. S.A Page 7 of 35 Statement of Teaching Beliefs Over the years, my teaching philosophy has evolved to reflect my increasing experience and my greater exposure to varied teaching conditions involving, undergraduate students, postgraduate students, adult learners, small groups, large groups, distance learning groups etc… One element that has not changed has been my undivided attention to students and their needs. My first principle has always been to maintain an open door policy rather than a set number of office hours per week. This does not mean that I am available all the time for students’ queries, but that most of the time, they can at least flag that they need to see me and identify the nearest time when they can come and talk. I have extended this policy to include email which I endeavour to respond to within 12 hours. As co-director of the MIMAS programme from 1997 to 2003, I have developed my contact role to a greater extent acting as an information / advice hub for students with regards to a broad range of academic issues. This policy has been very successful in avoiding problems before they occurred (although clearly also time consuming). In terms of class room interaction, I have come to rely on an open style of lecturing where I invite and sometimes provoke interaction with students. Wise use of technology (I have moved all my lectures on a pocket PC which I carry around and connect into a projector and all my notes are available to students on the web before each lecture so their note taking concentrates on my explanations rather than the base line material) and good relations with classes, enables this interaction and promotes better exchange of ideas in the class room. This ensure that students truly understand what is being discussed rather than being pushed into a “firefighting” approach to their note taking. It also enable me to validate that their feedback corresponds to my expectations more or less in real time. Sometimes, I have finished lectures with an accurate assessment of the low level of understanding of substantial number of students for a particular concept and can correct their misconception at the earliest opportunity by inserting additional material in my notes. Email alerts to the class ensure that they access the additional material as it is needed. However, I am now a firm believer that teaching quality comes primarily from being totally prepared and from greater attention to detail in shaping courses and their assessment. Many problems that occur at exam time or when students get their results for course work originate in ill designed courses, assessment or exam papers. Fit between the nature of the material taught and the knowledge that students must retain and the methods used for teaching and assessing is a critical factor in third level education, particularly in a field such as ours where many parameters (eg technologies, programming environments…) are changing rapidly. As far as both the content of lectures and the type of assessment are concerned, certain elements of our curriculum change following cycles that are shorter than one year. This is case with new releases of key software or applications that are part of the curriculum. Thus, lecturers in our areas must find the right balance between artificial and superficial meandering around the vagrancies of the software markets and efforts at staying up to date. In the near future, new programming techniques and development platforms such as VB.net and key web technologies are going to stretch our ability to move the syllabus in our core degrees (e.g.: BSc in BIS, MBS MIMAS or MBS in E Business and Commerce). Responding to these challenges will prove a test for all of us. S.A Page 8 of 35 Dr. Margaret Healy I am a college lecturer in the Department of Accounting, Finance & Information Systems. Subsequent to obtaining my primary degree (B. Commerce, UCC, 1990), I worked for a number of years as a Management Accountant with Kerry Group Plc, a major Irish international food ingredients company. During this time, I qualified as a Chartered Management Accountant (ACMA – 1994). In the course of my work, I was involved in a diverse range of accounting functions, of both a financial and nonfinancial nature. These included the preparation of monthly yield and variance figures, monthly management accounts, payroll functions, cash management, annual budgeting, maintaining fixed asset registers, planning for and implementing a computerised factory floor tracking system. I returned to UCC in 1994 and submitted a MBS thesis on Business Process Reengineering in 1995. Based on field work at Pepsi Ireland and L.M. Ericsson, this research examined whether BPR represented a concept for innovative change as had been suggested in the relevant literature on the topic. In so doing, possible barriers to and enablers of successful re-engineering, including a consideration of the impact of management accounting, were identified in the organizations studied. In 2003 I completed doctoral research (PhD) on capital budgeting practices and dynamic capabilities in advanced technology organisations. My dissertation concerned the role of capital budgeting practices in a major telecommunications firm (Nokia). I argued that management accounting, via capital budgeting practices, has a key enabling role as being that implicated in the design of mechanisms for monitoring the conditions of profitability surrounding the construction of dynamic systems of assets and sustainable competitive advantage. Since 1995 I have worked as a lecturer in the Department of Accounting, Finance & Information Systems. I have taught across all levels from under-graduate (all years), postgraduate, higher diploma students, night students and part-time entry programmes (e.g. MBS Health Services Management). I have also lectured on a variety of topics and subject areas as listed below: Issues in Cost Management; Design of Managerial Accounting Systems; Introductory and Advanced Managerial Accounting; Manufacturing Information Systems; Qualitative Research Methodologies; Introduction to Accounting in Organisational and Regulatory Settings; Organisational Information Systems; Financial Accounting Systems, Analysis & Control; Accounting for Health Services; Business Finance. S.A Page 9 of 35 Education & Professional Qualifications 1990 B. Commerce (2.1) University College Cork 1994 ACMA Chartered Institute of Management Accountants 1995 MBS University College Cork 2003 PhD Work Experience University College Cork 1990 – 1994 Management Accountant, Kerry Group Plc 1994 – 1995 Post-graduate Tutor, UCC 1995 – 1996 Part-time Lecturer, UCC; Research Assistant, Professor E. Cahill 1996 – Date College Lecturer, UCC Feb – Dec 1999 CIMA nominated member Accountancy Bodies - Ireland to Consultative Committee Jan – Mar. 2001 of Visiting Scholar, Anderson Schools of Management, University of New Mexico, Albuquerque, New Mexico, USA. Administrative Responsibilities Exams Co-ordinator (Accounting & Finance) 2002 / 2003; 2003 / 2004. Joint Co-ordinator: MBS (Management Information & Managerial Accounting Systems), July 1997 – August 2002. Member of Family Business Forum. Mentoring of First Year Accounting & Finance Students (on-going) Active promotion of UCC, particularly programmes of the Commerce Faculty, via Sceim na Scoile, Ionad na Gaeilge Labhartha Course Development / Teaching Initiatives Some examples: One of three member team (with Dr. Fred Adam and Dr Pat Finnegan) responsible for the design and development of MBS (Management Information & Managerial Accounting Systems) On-going course development: e.g. AIS 531 Research Project (as described in later sections of this portfolio document); AIS 530 research methodology. Member of Planning Group – Diploma in Family Business – as convened by President Wrixon. First intake into the programme in Jan 2003. Introducing the use of Blackboard on a phased basis across the courses I teach. Research Details of papers presented / publications are available on request. I have presented papers at conferences in both Ireland and Europe. I have also presented my work at the University of Albuquerque whilst there as Visiting Scholar. Address for correspondence: Dr. Margaret Healy Dept. of Accounting, Finance and Information Systems O'Rahilly Building University College Cork, Ireland. 353 - 21 - 490 2966 mhealy@afis.ucc.ie S.A Page 10 of 35 Statement of Teaching Beliefs My objective in teaching is to promote the development of managerial accounting, in an environment where the subject is seen in its practical context and as an element of the overall functioning of business, financial, commercial or other such entities. With this in mind, I seek to approach the discipline from a number of levels: Initially students need to gain an understanding of the fundamental principles and quantitative techniques of the discipline; Such technical knowledge is augmented and complemented by a broader understanding and realisation of the practical applications of the contexts within which it can be applied. I begin each series of lectures / seminars with a clear statement (both oral and written) as to the overall objectives of that module and of the specific requirements and demands it will place on the student. Issues of immediate importance to the student are clearly identified from the outset: course work and assignments are specified, as are the key delivery dates and associated weighting of marks. The need to consider accounting as more than simply its technical constructs is stressed and initially illustrated through reference to additional course readings and other materials. I seek to maintain on-going interest and motivation to learn and understand amongst students by: Liaison with class representatives to obtain a general sense of how the class views the subject matter and lecture materials; Liaison with tutors regarding the general progress and understanding apparent from tutorial attendance and participation; Placing myself in the form of academic discussant, rather than lecturer, where appropriate; Encouraging students to ask questions in class and to offer alternative views; Implementing an open-door policy whereby students can approach me with any difficulties they are experiencing. Students are provided with detailed course outlines, explaining the overall objectives of the lecture series, the sub-headings under which these objectives will be considered, and associated study materials, split into core and additional recommended readings. Tutorial materials are also made available in advance, and clearly linked to the relevant course materials. At the end of each lecture / seminar time is set aside for questions and discussion of the materials covered. I also operate an ‘open door’ policy regarding student queries, which seems to be of benefit to and appreciated by students who avail of the opportunity for informal discussion of performance, lecture materials or examination techniques / preparation. Students are encouraged to attempt solving problems on their own initially and to then approach me with more focused questions, thus maximising the benefits of the meeting and thereby encouraging students to take cognisance of their state of knowledge of a particular topic or area. Over the past year, I have begun to supplement lecture materials and other course materials with the use of Blackboard. I have taken AC 2220 – an introductory management accounting course – and have used the Blackboard system to give S.A Page 11 of 35 students access to lecture slides in advance of each weeks classes. My initial reaction to the taking of this approach is one of mixed outcome. It certainly benefits those students who are diligent in preparing and attending classes and tutorials; however it also seems to provide an easy route to those who wish to simply gather outlines of the class materials and then choose to not attend. Further thought is needed on my behalf, to maximise the benefits whilst minimising the opportunities of this approach. For smaller groups, particular at Postgraduate and Final year levels, the use of student presentation and debate constitutes a valuable learning tool, both at the level of knowledge acquisition and understanding, but also in relation to its distribution, consideration and delivery in a concise and relevant manner by the student. In some instances however recourse to traditional ‘chalk-and-blackboard’ presentation is the most appropriate, for example, when illustrating the detailed breakdown of steps involved in the process of accounting calculations. In as far as possible, I endeavour to develop linkages and associations across courses towards providing a more integrated approach to the study of managerial accounting. As a discipline and practice, the temptation is to approach the subject matter from a very strong functional bias. However students need to recognise and appreciate how technical knowledge links to practical business application, across a wide range of circumstances and contexts. This is not something that can be learnt, but rather emerges as part of a growing awareness of how managerial accounting links to and with other organisational information systems. Insofar as possible, topics covered in class are illustrated with ‘real’ examples and case studies – See ACC 532 course outline. Where logistics allow, industrial site visits and guest speaker presentations, from both academics and practitioners, are used to supplement lecture materials and add depth and richness to the student learning experience. I view research activity as also offering a fundamental contribution to the overall learning process – both my own personal research activity and that done by individual students. Research activity instils a spirit of practicality and general overall business purpose into course materials. In addition, it enables me as lecturer / seminar leader to maintain a general enthusiasm for the subject matter at hand and to gain access to the practical workings and context of the managerial accounting discipline generally. For the student, the use of such ‘real world’ experiences provides greater context to the materials studied. I use a number of different assessment methods, chosen for their suitability to a given course, the type of student involved and the nature of the materials to be examined. These include the following: Interim examinations – these enable students to monitor their progress, and in particular at the Introductory levels, allow students coming to an subject for the first time the chance to experience its assessment in an exams-based context prior to the summer examination period. I feel this is of particular importance where questions are of a quantitative nature and good time management skills are essential to good performance on the part of the student. Joint (Group) assignments, for example descriptive or analytical essay materials, to be completed with other students on the same course. S.A Page 12 of 35 Joint assignments, with other lecturers – such projects deepen the level of understanding taking for the materials used and encourage students to think from more than simply a functional, discipline-based point of view. Self-assessment materials and associated solutions – usually provided via course packs / Blackboard. Student presentation and case discussion during lectures. Use of ‘hidden learning’ opportunities via cross-course assessment – most notably AIS 531 Research Project, MBS (MIMAS) 1 – forms an important element in my approach to teaching. Following all assessments feedback is made available to students. General mistakes are discussed in class or tutorial times, with recommended solutions made available. In addition, students can approach me on an individual basis, during office hours (open door policy operated), to discuss their performance. Concluding Comments: I joined UCC and commenced upon a teaching career following four years of working in the managerial accounting function of Kerry Group Plc; practical experience which I believe serves me well in my current position and to a large degree influences my outlook and approach to teaching practice. I enjoy the teaching experience and have always sought to maintain a balanced approach to the area of managerial accounting, as between the technical, academic and practical aspects of the discipline, appropriate to the particular ‘student’ groupings concerned, rather than strive for excellence in any one facet in particular. I believe that it is important to enable students to come to a sense of purpose regarding the study of managerial accounting and of the practical nature of the discipline in relation to business and commerce. S.A Page 13 of 35 Lecturing: ACC 532 Design of Managerial Accounting Systems ACC 531 Issues in Cost Management 1999 – 2000 ( Credits) MBS MIMAS 1 (5 credits) MBS MIMAS 1 (5 credits) 2000– 2001 ( Credits) 2001 – 2002 ( Credits) MBS MIMAS 1 (5 credits) MBS MIMAS 1 (5 credits) MBS MIMAS 1 (5 credits) ACC 307 /AC 3112 Management Accounting II AC 2220 AC 1114 Introductory Management Accounting AC 222 / AC1112 Management Accounting 1 AC 2200 Management Accounting AC 6001 Accounting for Health Services ACC 615 / ACC 618 Research Methodology AIS 630 Research Position Paper AIS 530 Research Methodology AIS531: Joint Project Comm 2 / Law 3 (5 credits) BIS 1 (5 credits) ACC 1 / FIN 1(5 credits) Comm (Euro) 2 (5 credits) 2002–2003 ( Credits) MBS MIMAS 1 (10 credits) 2003 2004 ( Credits) MBS MIMAS 1 (9 credits) ACC 3/ BIS 4/ Comm 4 (5 credits) ACC 3/BIS 4 / Comm 4 / Fin 4/VSEU (5 credits) Comm 2 / Law 3 (5 credits) Comm 3 / Law 3 (5 credits) ACC 3 (5 credits) BIS 4/FIN 4/ Comm 4 (5 credits) Comm 2 (5 credits) ACC 1/FIN 1 (5 credits) MBS CFA (1 ¾ credit) MBS MIMAS 2 (2 ½ credit) MBS MIMAS 1(5 credits) MBS MIMAS 1 (5 credits) MBS HSM (2 ½ credit) MBS CFA (2 credits) MBS MIMAS 1 (5 credits) MBS MIMAS 1 (3.3 Credits) MBS MIMAS 1 (3.3 Credits) Table 3: Experience 1999 – 2004 (M.Healy) * other miscellaneous teaching not included. S.A Page 14 of 35 MONDAY TUESDAY WEDNESDAY THURSDAY 9 – 10 10 – 11 11 – 12 AC 618 (TP1) M. Healy WW6 (from 19th Nov) AC 618 (TP1) M. Healy WW6 (from 19th Nov) 12 - 1 1–2 2–3 3–4 4–5 AC2220 (TP2) M. Healy Boole_LL2 ACC532 (TP1 & TP2) M. Healy ABL_1.01 ACC532 (TP1 & TP2) M. Healy ABL_1.01 FRIDAY *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 AC3112 (TP1) M. Healy Elect. Eng_L1 AC3112 (TP1) M. Healy Elect. Eng_L1 AC2220 (TP2) Boole_LL2 AC 3112 (TP2) M. Healy ORB 1.56 Table 4: Teaching Time Table 03-04 (M.Healy) * other miscellaneous teaching not included. S.A Page 15 of 35 Ms. Karen Neville Karen Neville holds both a Masters of Science in Management Information Systems and a Bachelor of Science in Business Information Systems from University College Cork, where she is employed as a College Lecturer since 1999. She has also recently become the Co- Director of the MBS in Management Information & Managerial Accounting Systems. Over the past five years she has been an active member of the BIS research team, focusing on three areas of significance, within the IS field, to both Academia and Industry; that of Elearning, Security and Knowledge Management. The focus of her research in educational issues (and the basis for her Masters thesis) was in the use of the World Wide Web as a teaching facilitation resource, not simply as a repository for information but as an interactive education delivery system. She has developed, implemented and evaluated Web-based training systems (WBT) both internally within University College Cork and externally in large organisational environments. The WBT systems proved very successful as support systems to the training needs of students and employees alike. She is currently registered as a PhD student, under the supervision of Professor Philip Powell, at the University of Bath, UK undertaking research into the areas of Security and Knowledge Management. Having previously, as discussed, researched Web-based training and education she became interested in learning management systems and as a result the development of knowledge repositories/bases. However through teaching and researching for such courses as Enterprise Payment and Security Technologies and more specifically Business Data Communications and Networks she became additionally and more interested in researching Security within and between organisations and the methods/technologies employed to protect and manage the knowledge enterprise, thus effectively combining both areas to examine the increasingly evident interdependent relationship. Her publications to date include papers focussing on ICT initiatives, E-Learning and Educational Systems, Security and Knowledge Management that have been published in some of the top information systems conferences and journals. She has been published in conferences such as Americas Conference on Information Systems, Informing Science and IT Education Joint Conference, European Conference on Information Systems, the Global Information Technology Management World Conference and IFIP 2004. Her journal publications include the Informing Science Journal, the Journal of Information Technology Education, the Electronic Journal of E-Learning and the International Journal of Information Technology and Management. Address for correspondence: Ms Karen Neville Dept. of Accounting, Finance and Information Systems O'Rahilly Building University College Cork, Ireland. 353 - 21 - 4903668 kneville@afis.ucc.ie S.A Page 16 of 35 Statement of Teaching Beliefs I have four years teaching experience with the Business Information Systems (BIS) Group at both undergraduate and postgraduates levels. At an undergraduate level I have taught Business Data Communications to BIS 3 and Enterprise Database Development to BIS 4 and Introduction to Corporate Information Systems to 1st Finance and 2nd Food Business. I have also been involved in supervising the 4th year BIS Research Project in Information Systems. At a postgraduate level I have taught Network Systems and Applications to the Diploma in BFIS, IT Architectures to the Diploma in Applied Business Computing, E-Payments and Security Technologies to the MBS in E-Business and Commerce and Visual Basic to the MBS in Management Information and Managerial Accounting Systems (MIMAS). All of these courses have been delivered to groups ranging in size from 15 to 132 students (under/post graduates, and adult learners). This diversification of groups, topics and sizes requires the adoption of various lecturing styles, teaching aids, presentation skills and assessment techniques. Table 5 outlines my teaching experience from 1999 to the present. I enjoy teaching all courses and I have strived to maintain a balance between technical and theoretical subjects. There is no one particular area in which I excel; I can adapt my presentation style to suit the requirements of the audience be they postgraduate, undergraduate, conversion programmes or mainstream. However I enjoy teaching technical subjects like networking and security technologies and in making them more real than theoretical, problem-solving techniques in programming and supervision. I particularly enjoy the opportunity to challenge students in defending their theories / research in both presentations and on a one-to-one basis. The majority of my lectures have been, depending on the subject being taught, presented in a traditional fashion, using typed notes presented via an overhead projector, Laptop (or Pocket PC) and data projector. The use of a data projector allows me to demonstrate working examples of the topics under discussion, for example demonstrating information systems, programming examples and showing video clips to demonstrate technical illustrations such as networking topologies. I also use an interactive online support system to extend and expand the material covered in lectures. Students can avail of a totally interactive system allowing them to add to the system, evaluate their knowledge of the course material and to take part in discussions. Wherever appropriate I avail of new educational technologies such as multimedia displays and computer based training (CBT) to aid student learning. I have evaluated and consulted colleagues (as well as students) regarding alternative methods to the traditional teaching approach, and as my main concern is optimising lecturing effectiveness and student motivation, they are only selected for incorporation into courses after careful appraisal of their value as a learning tool. I have found that in class questions and discussions, MCQs and presentations help strengthen student understanding. I have also brought in computer hardware and simulations when discussing related topics, which I find maintains interest. I constantly strive to motivate students to learn through incorporating new technology such as Web-based support and by making the material and course work relevant to the working environment. Additionally, whenever possible I participate in courserelated practicals to ensure that my students understand and gain practical experience of the material taught in my lectures. S.A Page 17 of 35 I continually strive to improve my teaching to ensure that students receive the highest standard possible and that the many different learning styles are supported through my approaches to teaching, written materials, teaching aids and assessment methods. My teaching approaches help my students not only to understand the topics under discussion but to think, and to demonstrate this knowledge in their assessments and additionally to apply the knowledge in their chosen careers. I have used the standard university lecture questionnaire provided and an online anonymous feedback facility to evaluate my efforts (in both teaching and support), and have consistently been rated very highly by students. Whenever possible I have spoken to students and graduates individually to get feedback on their learning and work experiences, providing me with a greater insight into what they themselves find useful. My research interests are also vital to my development as a lecturer. My masters was focused in educational technologies and it directly benefits my teaching as different approaches can, when properly appraised, aid learning. I have incorporated my research into Web-based training systems into my courses and have successfully increased the effectiveness of the lectures. My research into security and knowledge management has also added to the technical subjects that I teach providing my classes with ‘real life’ examples from the cases that I have investigated. Meeting lecturers from other universities at national and international conferences is also an important source of teaching ideas and suggestions on problems that I may have encountered or vice versa. Overall my efforts at improvement have had a positive effect on the classes that I teach. I also have an open door policy and this is appreciated by students who are made aware that they can drop in, at anytime, to discuss course related topics (both theoretical and technical). Students regard me as approachable and genuinely interested in helping them, which is evident in the number of students that have approached me to act as a referee for job applications or postgraduate research, project ideas and interview preparation. To summarise I have always and will continue to play a significant role in research within BIS to not only aid in the generation of funding but to increase my skills as a lecturer and provide students with current and real-life examples of the topics that I teach. Teaching forces divisions that are somewhat artificial when compared to the work environment, wherever feasible I attempt to co-operate with other lecturers, this can take the form of joint projects. I feel linking the different units helps the students to understand the value of all of the units and not just to view them in isolation. AIS 531 is an example of such a joint project through which students are given the opportunity to link diversified subjects together and participate in a simulated business game (see Section C – Student Feedback). . S.A Page 18 of 35 Lecturing: IS3311: Business Data Communications IS4401: Research Project in IS IS4424: Enterprise DB Development IS1104 Introduction to MIS MIS534: Visual Basic 1999 – 2000 (45 Credits) BIS3 (5 Credits) 2001 – 2002 (40 Credits) BIS3 (10 Credits) BIS4 (10 Credits) 2002 – 2003 (40 Credits) BIS3 (10 Credits) 2003 – 2004 (35 Credits) BIS3 (10 Credits) BIS4 (10 Credits) BIS4 (5 Credits) 1st Fin/ 2nd Food Bus. (10 Credits) MBS MIMAS (5 Credits) EE5250: E-Payments and Security Technologies IT Architectures MIS504: Network Systems and Applications AIS531: Joint Project 2000 – 2001 (45 Credits) BIS3 (10 Credits) MBS MIMAS (10 Credits) MBS ECommerce (10 Credits) Dip. Applied Business Computing (10 Credits) MBS MIMAS (10 Credits) MBS ECommerce (10 Credits) MBS MIMAS (10 Credits) MBS ECommerce (5 Credits) Dip. BFIS (5 Credits) MBS MIMAS (5 Credits) MBS MIMAS (10 Credits) Dip. BFIS (10 Credits) MBS MIMAS (5 Credits) MBS MIMAS (5 Credits) MBS MIMAS (5 Credits) MBS MIMAS (5 Credits) Table 5:Teaching Experience 1999 – 2004 (K.Neville) S.A Page 19 of 35 9 – 10 10 – 11 MONDAY MIS 534 (TP1 & TP2) K Neville ORB_B.O4 MIS 534 (TP1 & TP2) K Neville ORB_B.O4 11 – 12 TUESDAY WEDNESDAY THURSDAY MIS 504 (TP1 & TP2) K. Neville ORB_3.03 MIS504 (TP1 & TP2) K. Neville ORB_3.03 FRIDAY *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 *AIS 530 (TP1 & TP2) FA/KN/MH ORB_B.O4 12 - 1 1–2 2–3 IS3311 (TP1 & TP2) K. Neville KANE_G2 IS3311 (TP1 & TP2) K. Neville KANE_G2 3–4 4–5 5–6 Table 6: Teaching Time Table 03-04 (K.Neville) * other miscellaneous teaching not included. S.A Page 20 of 35 Statement of Teaching Beliefs -Islands of Knowledge We, if we are to believe the Government, live in a Knowledge Economy where knowledge has replaced assets such as land and capital. Organisations are eagerly trying to capture and manage this virtual asset and examine the knowledge it has within. However most regard knowledge management (KM) as a technological issue as opposed to a people issue. Recently the HR Manager of Fujitsu John Pierce presented at a series of seminars here in UCC. The title of his presentation was ‘Hire a Bunch of Smart People’ as a solution to organisations KM issues. The core message of his and other practitioners is that ‘knowledge implies a knower’. Teachers strive to facilitate learning and produce ‘knowers’. However it is extremely difficult to transform knowledge and not only share explicit knowledge with students but to convert explicit to tacit knowledge so that students can fully understand a topic and apply the knowledge gained in the classroom to the ‘real world’. We use tools such as case studies and business games to aid learning, however students find it difficult to tie all of their individual subjects together and to see their value until they begin working or placement. Every course is made up of islands of knowledge placed together to meet the requirements of perspective students and different sectors. The MIMAS programme combines both IT and managerial accounting to meet the demand for graduates with these hybrid skills. However it is the group development project (albeit a business game) that was specifically designed to tie these ‘islands’ together to provide students with not only with fundamental skills (explicit knowledge) but experience (tacit knowledge). S.A Page 21 of 35 UNIVERSITY COLLEGE CORK BUSINESS INFORMATION SYSTEMS MBS in Management Information and Managerial Accounting Systems (MIMAS) Course: MIS 533 – Organisational Information Systems and Databases (10 credits) Lectures: Wednesday 9.00 a.m. to 11.00 a.m. ABL 303 Lecturer: Frédéric Adam ABL 2.129 Ext. 3343 Fadam@afis.ucc.ie Course Objective: This course deals specifically with planning, managing and investing in information systems technology, a critical area for many organisations nowadays. It will highlight the important issues in selecting investments in IT and emphasise the strategic dimension of IS. Some fundamental aspects of the course will be demonstrated with practical sessions in the computer lab. MS Access is the environment selected to demonstrate the application of data storage and retrieval devices and in particular databases to the management of organisations. Oracle will be used to learn the SQL language. MFG/PRO, the ERP package selected for training by the BIS department will be used to demonstrate ERP functionality in the second term. Course Outline: 1 – Introduction Current trends of IS in modern organisations 2 - File-based data processing And Database data processing 3 - The Relational DataBase Model 4 - Standard Query Language (SQL) 5 - Database Design Issues 6 – Project Management 7 – Defining the requirements of an information systems and managing the development of IS 8 – Critical Success Factor Analysis and the dashboard approach 9 – Enterprise-wide systems 10 – Electronic Commerce and the Internet 11 – Justifying IT investments S.A Page 22 of 35 Marking: Textbook: Students will be expected to attend practical sessions demonstrating some aspects of the course. MS Access will be used to illustrate database design issues. A practical exam scheduled for the end of November (worth 10% of the marks) will test students’ knowledge of SQL. MFG/Pro, the ERP package selected for demonstration purposes will be taught in the second term. Multiple choice questionnaires will also be given at the beginning of December and at the end of February. They will be worth 10% each. A business report on the issue of Enterprisewide systems implementation will be due for the end of March (worth 10%). The final examination will account for the remaining 60% of the marks. No textbook is required strictly speaking – Readings will be given at regular intervals in the form of handouts or reference to specific articles or chapters in books. S.A Page 23 of 35 UNIVERSITY COLLEGE CORK DEPARTMENT OF ACCOUNTING, FINANCE & INFORMATION SYSTEMS Course: ACC 532: Design of Managerial Accounting Systems Programme: MBS (Management Info.& Managerial Accounting Systems) 1 2003 – 2004 Lecturers: Dr. Margaret Healy Course objectives: To analyze the roles of managerial accounting systems in organizations; to offer advanced-level proficiency in designing managerial accounting systems; to demonstrate how managers can take full advantage of newly available concepts and technologies, in monitoring and simulating the key factors in their organizations. Time & Venue: Tuesdays, 10 – 12 noon; ABL 1.01 Required Text: “Advanced Management Accounting”, Kaplan & Atkinson (KA) Third Edition, Prentice Hall, 1998 mhealy@afis.ucc.ie Students are also referred to: “Cost Accounting”, Horngren, Foster & Datar, 1997, (HFD) “Management Accounting”, Upchurch, 1998, (U) These need not be purchased as there are several copies of each held in the library. Class Sessions: These will combine lectures with discussion and analysis of cases and readings. It is essential to prepare cases and / or readings in advance of the relevant course session. Extensive student participation will be a key feature of most sessions. Assessment: Marks will be determined based on coursework and final examination, as per the details given below. Please note that all late submissions will be penalized. Assignment 1: Group Assignment 2: Individual Site Visit / guest speaker write-up Summer Examination Teaching Period 1 Teaching Period 2 Teaching Period 2 May 2004 Total Available marks Worth 30 marks Worth 30 marks Worth 20 marks Worth 120 marks 200 marks Details of Assignments will be made available in class. S.A Page 24 of 35 Introduction: Design of Managerial Accounting Systems in Organizations KA – Introduction. Read: Strategy Implementation Systems for Business units: An Introduction to the Balanced Scorecard; strategy implementation and control systems. Read: KA - chap. 8 “The Balanced Scorecard Translating Strategy into Action”, Kaplan, R. & Norton, D., 1996, HBS Press [658.4 KAPL] “Levers of Control: how managers use innovative control systems to drive strategic renewal”, Simons, R., 1994, HBS Press [658.4 SIMO] “The Balanced Scorecard – Measures That Drive Performance”, Kaplan, R. & Norton, D., 1992, HBR, p. 71-79. “Putting the Balanced Scorecard to Work”, Kaplan, R. & Norton, D., 1993, HBR, p. 134-142. “Using the Balanced Scorecard as a Strategic Management System”, Kaplan, R. & Norton, D., 1996, HBR, p. 75-85. Prepare: Chadwick Inc. (p.380); Chemical Bank (p.383) - questions in handout. Activity-based Infrastructures: Long term marketing and process improvement decisions: Introduction to ABC / ABM. Read: KA, chaps 4; 5; 6; HFD, chaps 2; 5; 12 “The Hidden Factory”, Miller, J. & Vollmann, T. “Measure Costs Right: Make the Right Decisions”, Cooper, R. & Kaplan, R., 1988, HBR, p.96-103 “A Framework for Assessing Cost Management System Changes: The Case of Activity Based Costing Implementation at General Motors, 1986-1993”, Anderson, S., 1995, JMAR, p.1-51 Prepare: Handout Q1, Q2; Q3. John Deere (p.135); Stream (p.254); Anderson article - See questions in handout. Strategic Management Accounting Further details available in class Read: Design decisions, marketing decisions and costing practices. KA, chaps 4; 5; 6; HFD chaps 2; 5; 12 “The Role of Target Costing”, Brabazon, T., 1998, MA, p. 22-23. S.A Page 25 of 35 “Control Tomorrow’s Costs Through Today’s Designs”, Cooper, R. & Chew, B., 1996, HBR, p. 88-97. “Marketing, Cost Management and Management Accounting”, Foster, G. & Gupta, M., 1994, JMAR, p.43-77. Prepare: Handout: Semiconductor; Electronics; Components. MosCo Inc. (p.284). Managing Customer Profitability. Read: KA, chap. 11; Foster & Gupta (as above) Prepare: Spring Distribution Limited; Bled Ltd; Kanthal (p.179). Value-maximizing systems of investment in modern manufacturing & service organizations: An overview of the accounting issues; Results when investment is not centered on asset systems; investment bundles. KA, chap. 12 “Strategic Investment Decision Appraisal Techniques: The Old and the New”, Adler, R., 2000, Business Horizons, p.15-22. “Developing Products on Internet Time”, Iansiti, M. & McCormack, A., 1997, Read: HBR, p. 108-117. “Technology Integration: Turning Great Research into Great Products”, Iansiti, M. & West, J., 1997, HBR, p.69-79. “Capital Budgeting Practices and Complementarity Relations in the Transition to Modern Manufacture: A Field-based Analysis”, Miller, P. & O’Leary, T., 1997, JAR, p.257-271. “The Economics of Modern Manufacturing: Technology, Strategy, and Organization”, Milgrom, P. & Roberts, J., 1990, AER, p.511-528. Prepare: Questions in handout; Q12-1; Q12-2; Willmington – questions in handout. Review of Past Examination papers S.A Page 26 of 35 Business Information Systems MIS534 Introduction to Programming COURSE OBJECTIVE: The objective of this course is to give students an understanding of programming concepts and a working knowledge of one programming language. Topics covered include: Instructing a computer, Introduction to computer programming, Types of programming languages, Visual Basic, Programming paradigms and Good programming practice, Principles of object oriented programming, Active server pages, Java script and Linking to a database environment. LECTURES: Monday 9am to 11am LECTURER: Karen Neville Web Sites: Ext. 3668 (kneville@afis.ucc.ie) http://afis.ucc.ie/kneville http://afis.ucc.ie/mimas VB ASSESSMENT: Continuous Assessment - 100 marks: Final Exam - 100 marks ORB B.O4 VB COURSE OUTLINE On the completion of this component of the course, students will have an in-depth understanding of programming and practical experience in Visual Basic. The following check list outlines the topics to be covered: Problem Solving: Understanding Programming Using Visual Basic to Create a First Project Variables, Assignments and Arithmetic The Selection Process in Visual Basic Working with Arrays in Visual Basic Using Functions, Subs and Modules Security Menus & Files Introduction to Working with Databases in VB Advanced Database Operations Data Types, Direct Access Files & Object Classes Principles of Object Oriented Programming TEXT: Programming in Visual Basic 6.0, Bradley & Millspaugh S.A Page 27 of 35 MIS534 Computer Programming Overall Objective: The objective of this course is to give students an understanding of programming concepts and a working knowledge of one programming language. Topics covered include: Instructing a computer, Introduction to computer programming, Types of programming languages, Visual Basic, Programming paradigms and Good programming practice, Principles of object oriented programming, Active server pages, Java script and Linking to a database environment. Visual Basic (200 marks) Learning Objectives & Outcomes for Visual Basic: On the completion of this component of the course, students will have an in-depth understanding of programming and practical experience in Visual Basic. The following check list outlines the topics to be covered: Problem Solving: Understanding Programming Using Visual Basic to Create a First Project Variables, Assignments and Arithmetic The Selection Process in Visual Basic Working with Arrays in Visual Basic Using Functions, Subs and Modules Security Menus & Files Introduction to Working with Databases in VB Advanced Database Operations Data Types, Direct Access Files & Object Classes Principles of Object Oriented Programming Assessment: Continuous Assessment (50% or 100 marks) Continuous assessment of the students accounts for 50% of the final grade. It is effectively split up into three methods of testing their knowledge: 1. Two MCQs exams, worth 10% of the final grade, are used to examine lecture material and additionally to determine their understanding of the topics covered in class. 2. The second type of assessment used is a practical exam, worth 10% of the final exam, to test their practical understanding of visual basic. 3. The third type of assessment is project work: one individual project worth 10% and 20% for a group project. Final Exam (50% or 100 marks) The final exam examines each of the learning objectives of the course. S.A Page 28 of 35 Teaching Plan MBS (MIMAS) 1 AIS 531: Joint Project Module Lecturers: Dr. F. Adam; Dr. M. Healy; Ms. K. Neville Friday 10th October 2003 Venue: Lab B.04 Time: 9 a.m. – 12 noon. Company documents stating the group Friday 7th November 2003 identity, structure, methodologies and Venue: Lab B.04 team roles Time: 9 a.m. – 12 noon. 5 minute presentation required of each F.A group; be prepared to answer questions Introduction to the Joint Project Forming of groups Preliminary Tender Document, include: Database structures Entity-Relationship Diagrams Report Templates GIRaFE Pictures to Friday, 28th November 2003. Venue: Lab B.04 Time: 9 a.m. – 12 noon. F.A Working Prototype Progress Report 1 [Written + Group Presentation] Project Management Update Progress Report 2 [Written + Group Presentation] Project Management Update Commercial Presentation of Prototype to HANS Limited Invited ‘guests’ from AFIS to be present Functional and contextual documentation, including printout of code. User Documentation Final Tender Document Individual Contribution Document Friday, 12th December 2003. Venue: Lab B.04 Time: 9 a.m. – 12 noon. K.N Presentation: Friday 9th January 2004 Venue: Lab B.04 Time: 9 a.m. – 12 noon. Written report to be submitted by 4 p.m. M.H Presentation: Friday 6th February 2004 Venue: Lab B.04 Time: 9 a.m. – 12 noon. Written report to be submitted by 4 p.m. M.H Friday 12th March 2004 Venue: Lab B.04 Time: 9 a.m. – 12 noon. Written report to be submitted by 4 p.m. K.N Monday 15th March 2004 Venue: Lab B.04 Time: 9 a.m. – 12 noon. Written report to be submitted by 4 p.m. S.A Page 29 of 35 MBS (Management Information & Managerial Accounting Systems) 1 AIS531 – Applied Development Project Statement of Learning Objectives Lecturers: Dr. Frederic Adam Dr. Margaret Healy Ms. Karen Neville R: 2.129 R: 3.21 R: 3.88 Ext.: 3340 Ext.: 2966 Ext.: 3668 fadam@afis.ucc.ie healy@afis.ucc.ie kneville@afis.ucc.ie Time & Venue: See Schedule in ‘HANS Limited’ Joint Project Handout pack. Overall Objective: This module seeks to give students a realistic hands-on experience of the problems involved in the management and execution of an Applied Development project, based upon the materials covered in the other modules of Year 1 of the MBS programme. In particular, this involves consideration of aspects of MIS 533, MIS 534 and ACC 532. The project involves students creating software companies and bidding for the development of a computer-based application for Hans Corporation Limited, a fictitious company represented by the lecturers co-ordinating the module. Learning Objectives & Outcomes: On completion of this module, each student will have experienced: Tendering Process in the Software Industry: Pre-tender meeting – Workshop #3 Understanding the project brief Methodological awareness Writing the tender document Presentation of tender documents Costing the elements of the tender proposal Organisation of a software house – structure; management; running; balance of skills required Evidence: On-going presentations Presentation Skills: Preparation of slides Joint Application Development Demonstrating a prototype system – Workshop #4 Consideration of the visual / audio-visual / inter-personal nature of presentations S.A Page 30 of 35 Ability to answer questions / recovery strategies when fielding questions Evidence: Growing confidence in public speaking ability Better quality slides Awareness of key (and conflicting) requirements from diverse stakeholders Group Dynamics: Interplay between individual and group learning Role of the individual within the group Specialism vs. division of labour vs. group taking responsibility for the learning of each individual within the team Bridging the gap between new and ‘old’ knowledge; availing of self-learning possibilities Evidence: Use of Microsoft Project package Minutes of meetings Individual contribution statements (carry no marks, but provide a means of self-reflection for students) Intra and inter group learning from both successes and failures Project Management: Ability to set deadlines and prioritise workloads Ability to meet deadlines and balance workloads Ability to evaluate negative (and positive) feedback Workshop #8 - Documentation Evidence: Integration of feedback from previous sessions Ability to handle (and resolve) inter- and intra- group conflict Ability to manage differing individual skills sets across all aspects of the project Technical Skills: Language skills: English, Visual Basic, Microsoft Access / Word / PowerPoint / Project / Excel; SQL; Visio Evidence: A functioning system from Workshop #4 onwards Ability to generate code On-going presentation content / improved presentation slides Ability to confidently handle assessor’s questions Application of Theory to Practice: SDLC: Systems Development Lifecycle; Development methodologies (Extreme Programming) Accounting Theory: Attributes of useful information; application of same to determining the requirements of the system; avoidance of ‘bells and whistles’ S.A Page 31 of 35 Diagramming techniques / medium and modelling: ERD’s / DFD’s / Data dictionary / Flow charts / pseudo code User Interface design Discovery learning: integration of materials from site visits; materials not specifically dealt with in class Evidence: Ability to propose specific solutions, both technical and organisational, to problems raised in the case description / by the assessors during presentations Delivering the Computer Application: Documentation Use of Open Source Components Links to Business Processes: Accounting requirements and technical solutions; “Fit” with underlying business processes (has to be seen!) – i.e. what assumptions are the groups making in terms of business processes used or implied by their systems Workshops #7, 8, 9 Evidence: A functional system System requirements have been met Awareness of the trade-offs made between systems design and business process ‘fit’ S.A Page 32 of 35 MIMAS Initiation Week (Mon. 29th Sept – Fri 3rd Oct 2003) 10-11 Monday Mimas – Introduction to the programme (B.04) Tuesday Introduction to ACC532 (ORB 3.03) 11-12 Wednesday Introduction to Word for Windows 2000 (B.02) Thursday Introduction to MS Project (cont.d) (B.02) Friday Advanced Word features And productivity Tools (B.02) Re-enforcing Excel Concepts with accounting examples (B.02) A. Meeting with BIS Technical Support Staff B. More Views and Graphs. C. ‘Bring it all Together’ Exercise (B.02) 12-1 Advanced Excel Features (B.02) 1-2 2-3 3-4 Introduction to the Windows Environment Introduction to the internet Introduction to MS Project Introduction to Excel (B.02) Working with Spreadsheets MIMAS registration Introduction to PowerPoint 2000 (B.02) Creating and Modifying Charts (B.02) Using Outlook 2000 (B.02) S.A Page 33 of 35 MBS (Management Information & Managerial Accounting Systems) 1 9 – 10 10 – 11 Monday MIS 534 K Neville ORB B.O4 MIS 534 K Neville ORB B.O4 11 – 12 12 - 1 1–2 MIS534 – VB ORB B.O4 MIS534 – VB ORB B.O4 3–4 5–6 ACCC 532 M. Healy/Prof Cahill ORB 1.01 ACC 532 M. Healy/Prof Cahill ORB 1.O1 MIS532 – 2000 ORB B.O4 Wednesday MIS 533 F. Adam ORB 3.03 MIS 533 F. Adam ORB 3.03 MIS533 – Oracle ORB B.O4 MIS534 – ASP ORB B.O4 MIS533 – Access MFG PRO – T2 2–3 4–5 Tuesday MIS 534 D Mawe ORB 3.26 Thursday MIS 532 T. Butler ORB 3.26 MIS 532 T. Butler ORB 3.26 *MS Project ORB B.O4 (not every week) *MS Project ORB B.O4 (not every week) 2003 – 2004 Friday AIS 530 - ORB B.O4 FA/KN/MH (not every week) AIS 530 - ORB B.O4 FA/KN/MH (not every week) AIS 530 - ORB B.O4 FA/KN/MH (not every week) *ACC 534 (term 1 only) V O’Connell, Oct 10 venue to be confirmed LL 5 Oct 17 onward *ACC 534 (term 1 only) V O’ Connell (as above) LL5. Oct 17onward ACC 531 P Cleary/D Cotter/ JDoran ORB 3.26 ACC 531 P Cleary/D Cotter/ JDoran ORB 3.26 S.A Page 34 of 35 S.A Page 35 of 35