WILLIAM J. GIANNARIS
4805 Woodfern Rd
Knoxville, TN 37918
Bilingual: Spanish/English
Phone: (702) 858-7901
FAX: (865) 851-7566
E-Mail: bill@giannaris.com
OBJECTIVE:
Immediate: Obtain a challenging sales position with unlimited earning potential that
draws on my extensive sales experience and sales management background
Long-term: To assume greater responsibility and serve in increasing levels of
management
PROFILE:
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SALES
EXPERIENCE:
Thrives in quota-based sales environment; strong preference for 100% commission
Extensive experience in account management including monthly follow-up for
customer satisfaction and account growth through presentation of emerging
products / technology
Excels in generating business through cold calling and account management
including Internet / email based marketing and interdepartmental prospecting
Proven track record in both Inside and Outside sales
Success in both Direct Sales and Sales Management
Proficient in keeping up-to-date on existing and emerging services and competitors
Strong technical / IT aptitude
Expertise in corporate sales technology and Windows applications: CRM, Excel,
PowerPoint, Word, Outlook
e-Commerce Manager, Findlay Toyota
 Outstanding lead to close ratio
 Excellent customer satisfaction and retention
 Averaged over $1800.00 front-end gross per sale
 Developed uniquely effective methods for generating referrals from local business
community and customer base
 Generated bulk of business from Internet-based and inbound phone leads
 Systematic approach to lead management and ground stock inventory familiarity
 Extensive knowledge of Toyota products: vehicles, accessories, processes on both
New and Certified Used inventory
National Account Manager, Strategic Telecom Solutions
 Averaged 112% of quota ranking no lower than #3 in sales every month
 Worked with Sprint internal sales teams to grow accounts by developing and
implementing broad range of marketing strategies
 BB: Inside Cold Calling to small and medium-sized businesses working with “C”level executives analyzing needs and selling large-scale corporate data and
telephony solutions
 B C worked with corporate account employees to provide individual wireless
solutions and ongoing account support (Individual-Liable Accounts)
 Worked within public sector (government) accounts
Independent Mortgage Broker
 Ranked #3 Regionally in production and sales volume 2004
 Awarded Top Branch Production 2005, 2006
 Built, managed and maintained highly successful mortgage origination business
 B B: Inside and Outside Cold Calling to generate business working with owners,
brokers and agents selling loan origination services through cold-calling, canvassing,
and referral-based networking
 Developed extensive network of referral partners with Residential, Commercial and
Construction industries
Business Developer / Independent Distributor, All-Star Entrepreneur
 Awarded Top Sales, Income and Volume 3rd & 4th Quarters, 2002
 Outstanding Leadership Award 4th Quarter, 2002
 Elected to 6-Member National Leadership Council, 2001
 Created lead management system for Associate base of 500+
 Recruited, trained and managed national team of Associates
 Conducted nationwide sales training to Associate base
 Delivered product presentations nationwide to existing and prospective customers
 Successfully cultivated long-term referral and repeat business with national
customer base
Sales Manager, Verio (NTT Communications)
 Generated in excess of $350,000 in monthly recurring revenue within 9 months
 Received nine performance-based awards / accolades
 Trained, managed and motivated sales teams with an average of 134% of quota,
reaching 161% in May 2001
 Developed corporate reporting tools for Regional Sales force
 Tracked, analyzed and reported weekly sales data
 Trained consultants on advanced selling techniques and lead generation
 Developed and delivered training courses for Internet technologies
Website Consultant, Verio (NTT Communications)
 Set companywide record by achieving CyberStar award in only three weeks
 Received Extra Mile Award for exemplifying Team-Oriented Core Value
 BC: High-tech consultative sales for Internet technology, bandwidth, small
business data solutions
 Inside Cold Calling, account management and complete customer service follow-up
including billing, technical support and upselling
 Consistently in top 2% of sales volume
 Promoted to Sales Manager within three months based on outstanding performance
exceeding 200% quota and targeted goals monthly
PROFESSIONAL
EXPERIENCE
EDUCATION
Graduate Study and Field work – Clinical Psychology
 Worked directly with physicians in diagnostic and treatment phases of patient care
including detailed case review, consultation and treatment recommendations
 Completed psychological evaluations and treatments among a wide range of
patients communicating findings directly to attending physicians to develop
treatment plans
 Attended seminars and conferences to develop or refine job-related skills
Master of Science, Nova Southeastern University (1993)
Bachelor of Science, University of Florida (1992)