Professional Information

advertisement

Qa Analyst

Fremont, CA 94538

Career Portfolio provided by Beyond.com

Member Number: 52623003

Portfolio: http://www.beyond.com/people/52623003

Professional Information

Job Function: Research

Education: Post Graduate Degree

Experience: 3 – 5 Years

Employment: Any Position Type

Salary: $70-80k

Citizenship: Non U.S. Citizen

Resume

Albany Commons

Fremont CA***

CARRIER OBJECTIVE:

To sharpen my skills as a QA Specialist in challenging environment, provide intelligent data points and develop a through and precise testing model for the organization.

PROFESSIONAL SUMMARY:

Clarifying/Reviewing and analyzing Software Requirement/Specification.

Integrating/Segregating different modules of the Credit card domain and testing them seperately in a different domains such as Approval, Declining,Revoking, Upgrading,

Downgrading , Fraud prevention and Detection, Identity theft.

Thorough Knowledge of Software Architecture .

Excellent hands on experience on Analytical tool like SAS, Advanced Excel, Advanced MS

Access and Mainframes.

Extensive experience in Creating templates for test cases and reports, reviewing documents,

Functional testing, Integration, System, Regression Testing , UAT testing, End to end testing and co- coordinating with the development team for code coverage of the application.

Maintaining a strict adherence to prescribed testing guidelines and quality control procedures.

Hands on experience in building source code that reflects the product, which needs to be tested.

Data extraction using SQL and Access queries.

Data Manipulation using SAS to analyze the trends associted with Cards

Help Optimize current and future programming models to extract data and/or manipulate databases to support fraud and risk mitigation using SAS and Mainframes.

Good knowledge of TCP/IP protocol stack and OSI Model.

Basic understanding of UNIX/Linux based operating systems.

Having good judgment and communication skills required for reporting and prioritizing bugs in conjunction with the Development team and QA Managers.

Tracking quality defects, identify bugs, isolate issue, report bug using Quality Centre (QC) and work with developers, product managers and ensure they are resolved.

Good understanding of Software development life Cycle and good experience in Test Life Cycle, and defect management.

Proven leadership skills that lead to the creation of a new team within the UAT. Managed a group of three testers and co-ordinated with developers and peers to provide an end-to-end testing solution.

Familiarity with Javascript, HTML, AJAX.

WORK EXPERIENCE:

Employer: TCS e-Serve Ltd.(Formely known as Citigroup Global Services): July *** - July ***

TCS eServe is one of the largest providers of business processing outsourcing services within the Banking and Financial Services sector, providing end-to-end process management across the BFSI spectrum and a broad array of services to Citis consumer, corporate and global wealth management businesses worldwide.

Worked as Senior Test analysts performing UAT (End -to end testing) on various Business strategies and Policies implemented by Citi Cards North America, risk managers and IT.

The team owns all risk mitigation applications in production as well as in test environment and is responsible for design, implementation, testing, and the accuracy of the data produced to prevent fraud

PROJECTS:

Credit Bureau Testing and Reporting:

Role: Sr QA /Credit Bureau Analyst and Assistant Manager (Dec *** July ***)

Qa Analyst

Tools/System: SAS, Mainframes, CICS , T-Bone , T-Bed , SQL, MS Excel, HP Quality Center, MS Access

Description: Citi Cards NA implemented different Policies and strategies as per the market and business requirement. Main role of the bureau analyst was to ensure that the information received/sent to all the 3 credit bureaus matches the information present in our CMF file so as to maintain the credit worthiness of the customer and to prevent fraud associated with it.

Responsibilities:

Extensive domain knowledge on how the 3 credit bureau ( Transunion , Eqifax , Experian) works hand in hand in maintaining the credit worthiness and history of the customer. and to prevent fraud.

Working with Development team, Product Manager and QA Manager to develop manual and automated test cases, execute them and ensure standard QA processes are followed.

Participating in the design and implementation of QA plans.

Work with the bureau in identifying fradulent activities performed.

Reporting/Notifying any abnormalities on the portfolio for early fraud detection.

Involved in design review, used case review, walkthroughs of test scripts/Test cases, peer reviews with US clients.

Involved in identifying risk associated, defect management, identify bugs, bug reporting, tracking the defect status work with developers, product managers and ensure they are resolved.

Sending critical Report list to the A/R Development Team on daily basis.

Conditioning the accounts/creating the test enviornment as per the requirement in assistance with the A/R Development team using T-Bone and T-bed

Analyze the changes made in the policies and build new test conditions and test scripts by using SAS .

Validating the test cases on the mainframes and some of the customer screen on the mainframes by running a SAS job.

Extract data from the pool of data as per the requirement using SAS and at times manipulate the data using SAS

Conduct GUI Mainframe testing, Sawgrass testing to verify the results with expected results, which should complain with the predefined requirements.

Involved in Post-Implementation to validate the changes made during testing region matches in

Production region.

Respond to ad hoc analysis and reporting requests in a timely manner

Asset sale reporting which involved Selling off the bad customers to the third party and reporting the same to the 3 bureau on a daily basis.

Qa Analyst

UAT Risk Management Analytics Operations Citigroup (North America) Citi cards division

Role: Senior Test Analyst (From July ***Nov ***)

Tools/System: Apollo Credit Decision-Making System, SQL, MS Excel, HP Quality Center, MS Access

Description: Apollo is a Credit Decision making system which is used to approve/decline the application on Basis of some criteria like credit scores, Delinquencies, Bankruptcies, FICO,

Bureau information, Balance, Revolving balance, write-offs, Utilization, Income etc

Responsibilities:

Extensive domain knowledge of Credit card Industry and Risk Management operations.

Developed Test Plans, Test case, Traceability Matrices, Test Data, Test summary reports,

Defect reports and identify risk associated with the project.

To Design, develop, and execute test cases as per the Business requirement document (BRD)

Actively involved in walkthroughs of the test scripts , peer reviews.

Applying certaing policies to prevent Fraud in high risk zip codes.

Conducted GUI testing, Functional testing, acceptance testing which involved verifying the results with expected results, which should complain with the predefined requirements.

Creation of Test Scripts, Updating of Test Plans and Documenting the tests to meet the functional, technical requirement

Tracking quality defects, identify bugs, isolate issue, report bug using Quality Centre (QC) and work with developers, product managers and ensure they are resolved

Involved in defect management, bug reporting and tracking the defect status until closure.

Creation of test data using ARM Tool, SQL and SAS

Hands on experience in building source code that reflects the product, which needs to be tested. Data extraction using SQL , SAS and Access queries

Evaluate each project in terms of Risk .

Integrating/Segregating different modules of the Credit card domain and testing them seperately in a different domains such as Approval, Declining,Revoking, Upgrading,

Downgrading , Fraud prevention and Detection, Identity theft.

Working with the US counterpart team for testing and validating new features and bug verification

Automated Test Scripts using Excel, Access and VB

Qa Analyst

EDUCATION:

M.S. In Computer Software Engineering , International Technological University , ***

G.P.A. = ***

B.E. Electronic and Telecommunication , University of Mumbai, ***

G.P.A. = ***

Certification : Base SAS *** Certified

REFRENCES : Available on request.

Qa Analyst

Download