NATIONAL UNIVERSITY OF SINGAPORE
Department of Management & Organization
MNO2302 Human Resource Management
Instructor:
Associate Professor Lim Ghee Soon
Office: BIZ 2 #03-27 (Tel: 6516-6932)
Session:
Semester I, 2007/8
Course Objectives:
This module examines key issues facing practitioners in managing human resources in
both local & multinational organizations. We will lay a foundation for students to deal
with the mechanics and challenges of HRM as a management tool. We will look at
how HRM can be used to help organizations attain long-term objectives. We will also
look at the general principles of employment and the real-life constraints of managing
human resources. For example, we will find out, from a manager's perspective, what
employees and employers can and cannot do in Singapore under the Employment Act,
the Industrial Relations Act, and other labor laws as compared to the U.S.
Understanding these contextual constraints is as important as understanding the
managerial approaches and techniques that are essential for carrying out the various
HR functions effectively. We will deal with different aspects of HR one by one,
including strategic HR, recruitment, selection, training, career management,
compensation, employee relations, and others.
Both Singapore and overseas case studies, as well as contemporary and classical ones,
will be used and discussed in this module so that students will have a chance to know
both the current and historical aspects of HRM in both local and the international
scene (e.g., USA). A lot of you will be working overseas in both near and far-away
lands. Let’s try to be “glocal”.
Textbook & Readings:
(Please note that the PowerPoint slides provided by the instructor are meant to be
additional aides and they contain many points that are not available in the textbooks.
However, these PowerPoint slides do contain major points taken from the various
employment-related laws in Singapore to help you stay focused as you read the
various legal provisions).
Bernardin, H. J. (2007), Human Resource Management: An Experiential Approach,
4th edition. New York: McGraw-Hill.
Tan, C. H. (2007). Employment Relations in Singapore, 5th ed. Singapore: PrenticeHall.
Employment Act
Industrial Relations Act
Several other labor laws including Retirement Age Act, Trade Unions Act,
Workmen’s Compensation Act, Employment of Foreign Workers Act, Immigration
Act, Enlistment Act, Article 10 of the Constitution of Singapore, Central Provident
Fund Act, Trade Disputes Act, and Criminal Law (Temporary Provisions) Act.
You may want to consult the following sources for HR-related research and practices:
NUS Digital Library's ABI/Inform or Social Sciences Citation Index at:
ABI/Inform
http://libpweb1.nus.edu.sg/web/portlet/digitalLib/Proxy/Proxy.jsp?url=http://www.pro
quest.com/pqdauto/
Business Source Premier
http://libpweb1.nus.edu.sg/web/portlet/digitalLib/Proxy/Proxy.jsp?url=http://search.ep
net.com/login.asp
or worldwide Newspapers at:
Factiva
http://libpweb1.nus.edu.sg/web/portlet/digitalLib/Proxy/Proxy.jsp?url=http://www.lib.
nus.edu.sg/eforms/factiva.html
Course Outline:
Lesson Topic
Readings
1.
Introduction
Self-preview
2.
Strategic HRM
Bernardin, 1
3.
The Legal Environment
Bernardin, 3
Tan, 8
Various employment laws
in Singapore
4.
HR Planning and Recruitment
Bernardin, 4 & 5
5.
Selection and Placement
Bernardin, 6
6.
Training
Bernardin, 8
7.
Performance Management
Bernardin, 7
8.
Career Development
Bernardin, 9
9.
Pay and Benefits in Principle
Bernardin, 10, 11, & 14
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10.
Pay and Benefits in Singapore
Tan Chap 7, 8, & 10
11.
Collective Bargaining and Labor Relations
Bernardin, 12 & 13
Tan Chap 5, 6, & 9
12.
International HRM
Bernardin, 2
Tan, 15 & 16
13.
Review and Summary
-
*
This course outline should be used flexibly. The actual progress will depend
on class participation and participants’ interests.
Grading Procedure:
Individual End-of-Term Paper:
Class Participation:
Group Case Presentation:
Individual Presentation:
30%
10%
30%
30%
Individual End-of-Term Paper
Each student will post his/her individual end-of-term paper in the IVLE
assignments bin within one week after Week 13 Review and Summary. Late
submissions will not be allowed. All students will be able to look at what each other
has submitted. (This is to enable everyone to share the knowledge that we have
learned together).
Your paper must cite one real-life example taken from a
newspaper/journal/magazine article relevant to any of the lessons covered in this
module. In the paper (not more than 1,200 words), you must succinctly summarize the
key points extracted from the article, how these points are related to a specific lesson
covered in this module, how these points have contributed to your understanding of
the issues explored in the relevant lesson, and how managers in general may benefit
from your choice of the article as the focus of your paper.
Please include your name and matric number clearly in your paper so that
marks will be awarded correctly.
Class Participation
Your participation in class will be considered and given a token reward.
Group Case Presentation
In a group of several persons, you will make a presentation on a selected case.
Only one group will do this for any particular case. You will submit a hard copy of the
presentation slides and/or notes to the instructor before presenting. Marks will be
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awarded for teamwork during the presentation, depth of analysis, and ability to get the
class to actively discuss the case (equally weighed). See the last page of this outline
for more info. Please indicate your names and matriculation numbers in the
presentation slides/notes so that marks can be awarded correctly. Please register early
for your Group Case Presentation.
Please also post your PowerPoint presentation slides at the IVLE Forum
at least three days before your presentation so that ALL OTHER class members
have a chance to post their comments and discuss your work in the forum. The
presentation team should also reply to these comments in the Forum.
Individual Presentation
Each student will be given a topic to conduct his/her own study and make a
presentation in class. You must submit a hard copy of your presentation slides and/or
notes to the instructor before presenting. Marks will be awarded based on the depth of
analysis and your ability to get the class to actively discuss your assignment. (See end
of this course outline). Please indicate your name and matriculation number in the
presentation notes so that marks can be awarded correctly. Please register early for
your Individual Presentation.
Please also post your PowerPoint presentation slides at the IVLE Forum
at least three days before your presentation so that ALL OTHER class members
have a chance to post their comments and discuss your work in the forum. The
presenter should also reply to these comments in the Forum.
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Lesson
Case
MNO2302 Human Resource Management
Group Case Presentation Registration Form
Group Members
1.
Self-Preview (Bernardin: “Critical
Thinking Application 1-A”, pp. 388-389)
---No Group Presentation---
2.
Ice-Breaker & Grouping (“International
Bank”)
---No Group Presentation---
3.
“When Employees Take Up Second Jobs”
---No Group Presentation---
4.
“Evaluating the Recruitment Function”
_________________________
_________________________
_________________________
5.
Bernardin: “Hiring a Plant Manager at
Dynamo Industries”, pp 535-538.
_________________________
_________________________
_________________________
6.
Bernardin: “Rainyday Insurance Adjusters
Company”, pp. 573-576.
_________________________
_________________________
_________________________
7.
“A Performance Appraisal In-Basket”
_________________________
_________________________
_________________________
8.
“Karen Teo”
_________________________
_________________________
_________________________
9.
“Ewing Oil Supply Company”
_________________________
_________________________
_________________________
10.
“Case on West Packaging”
_________________________
_________________________
_________________________
11.
“Grievance at Gissan Foods”
_________________________
_________________________
_________________________
12.
“The Office Systems Company”
_________________________
_________________________
_________________________
13.
(Review and Summary)
---No Group Presentation---
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Lesson Topic
MNO2302 Human Resource Management
Individual Presentation Registration Form
Individual Presenter Name
1.
---
No Individual Research Presentation
2.
---
No Individual Research Presentation
3.
---
No Individual Research Presentation
4.
HR Planning and Recruitment
1.____________________________
2.____________________________
3.____________________________
5.
Selection and Placement
1.____________________________
2.____________________________
3.____________________________
6.
Training
1.____________________________
2.____________________________
3.____________________________
7.
Performance Management
1.____________________________
2.____________________________
3.____________________________
8.
Career Development
1.____________________________
2.____________________________
3.____________________________
9.
Pay and Benefits in Principle
1.____________________________
2.____________________________
3.____________________________
10.
Pay and Benefits in Singapore
1.____________________________
2.____________________________
3.____________________________
4.____________________________
11.
Collective Bargaining and Labor
Relations
1.____________________________
2.____________________________
3.____________________________
4.____________________________
12.
International HRM
1.____________________________
2.____________________________
3.____________________________
13.
Review and Summary
No Individual Research Presentation
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For group presentations, some examples of good teamwork, depth of
analysis, and audience involvement are:
Good Teamwork: All team members are present and speak; not ideal for some to
escape speaking as we train leaders of tomorrow; members do not contradict one
another; good flow from one member to another; innovative techniques like role play
should be rewarded; others.
Depth of analysis: Relevant real-life examples and ideas beyond textbooks should be
rewarded; use of relevant concepts taken from textbooks is a basic requirement; issues
that should be tackled given the case questions must be clearly specified to the
audience; good graphic presentations should be regarded as helping the audience
understand the issues at hand and given recognition; others.
Audience involvement: An elated audience should be taken as a good reason for
giving more marks for audience involvement; asking specific students to answer
questions can be taken as an active strategy to stimulate discussion---rather than ask a
question and wait and no one answers; amount of interactions between the presenters
and the audience is another indicator; at the minimum, presenters must know what
questions to ask of the audience; others.
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