NATIONAL UNIVERSITY OF SINGAPORE
NUS Business School
Department of Management and Organization
MNO1001 Management and Organization (Semester 1, 2012/2013)
Professors:
Dr. Chia Ho Beng
Chiahb@nus.edu.sg; MRB, 08-38
Dr. Wu Pei Chuan
bizwupc@nus.edu.sg; MRB, 08-40
Course Objectives
This course will be structured as an active learning journey for us to examine the
current and emerging issues and challenges that managers must resolve. Embedded
within those issues, we learn to plan, organize, and ensure that plans are executed in a
way that will ensure the desired outcomes.
In this course, you will be given many opportunities and encouraged to listen and
articulate different perspective in a civil and respectful manner. Only by being civil
and respectful can we create an atmosphere of trust and psychological safety; and
only in such an atmosphere can creative new insights blossom.
In addition, first year core modules have the objective of creating opportunities for
you to know one another well, and build life-long relationships.
Course Content
1. What is management, what are the theories and controversies?
2. What are the current and emergent issues facing organizations and their
implications on managing?
3. What are the best theories on planning, organizing, ensuring, and leading that
we can use to address current and emerging challenges?
4. What are the practical steps that you can take when applying the most
appropriate theories?
Textbook
Bateman, T.S. & Snell, S.A. 2011. Management: Leading and Collaborating in a
Competitive World. 9th Edition. McGraw – Hill.
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Assessment Structure
1. Class Participation
 Individual preparation and
participation
 Group preparation and
participation
 Subject pool participation
15%
10%
10%
2. Group Presentations
20%
3. Final Project
15%
4. Class tests
30%
Class Management
1. Participants
We hold the expectation that participants are mature students who are
independent learners. Students are expected to:

Source and read relevant information on their own vs. read only the
textbook or assigned readings

Generate the responses to issues

Evaluate and critique responses
2. Role of instructor
We will facilitate learning. We have no answers to provide you. We will
structure the processes and facilitate discussions but will spend very little time
providing anything that you can read up on your own. Class time will be more
effectively used for exchanging ideas and generating issues to be resolved.
3. Class Culture
 3HTs - High Trust, High Touch, High Task
 Maximize collective learning
 Be open, and use experiences for learning
 Be appreciative, active, and questioning when you learn
 Maximize participation, creativity, and spontaneity
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Task Requirements
1. Class and Group Participation
You will be evaluated during each class on your participation.
Ask us why; Ask us how.
Points Behavior Anchors
0


Did not prepare for class
Put down others that discourages participation
1

Prepared for class but did not speak
2



Volunteered to speak but adds little value
Dominated air time but contributed little
Speak when asked
3


Volunteers to speak with relevant points or in good faith
Attempt to answer questions in good faith
4


Ask interesting questions
Offers interesting perspectives, experiences, or reflections
5

Offers interesting or different perspectives that demonstrates
creative and independent thinking
2. Group Presentations (TWO scheduled team presentations)
For each of the presentations
1. Wow us. Share with us something interesting and exciting
2. A 15 min class presentation
3. A 500-word report plus powerpoint - Submission via IVLE
3. Final Group Project
Choose from the following topics:








Interesting stories about sustainable business practices
Innovative business models that changed the industry
Organizational practices for resolving conflicts that result from pursuing
Key Performance Indicators
Leadership in crisis and non-crisis situations: Similarities and differences
Best practices in virtual teams
Innovative management practices that Singapore managers can learn from
Best practices in creating and managing product innovation teams
Stories of truly social enterprises that integrates commerce and social
justice
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As a team, you need to:


Present a 15 min class presentation and submit powerpoint to IVLE
Submit a team report
o 500 words on content
o 500 word reflection and action plan on teamwork
Reflection
 What did you do well? Task? Relationships?
 What interventions or unintended actions contributed to
those positive experiences?
Action Planning:
 What processes would you implement to improve team
performance and relationship in the next team you work
with?
Final Grade
As in all grading exercises in the Singapore schools, the final grade reflects your
performance relative to your peers. Foreign students please take note and consult
your Singaporean counterparts on this issue. This is your responsibility.
Course Overview
S1
Overview of Management
S2
Alignment: Environment – Organization – Individual Fit
S3
Managing Decision Making and Creativity
S4
Strategic Planning: Adapting to Future Environment
S5
Ethics and Corporate Social Responsibility
S6
Organizational Structures
S7
Directing: Leadership and Motivation
S8
Human Resource Management
S9
Organizing for Rapid Change: Learning Organizations
S10
Cross-Cultural Communications
S11
Creating and Managing Change
S12
Group Presentation
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