Request for Proposal
For
Supply & Maintenance of MPLS VPN Bandwidth,
for IOBNET
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
1. Introduction
Indian Overseas Bank invites tenders for providing high bandwidth MPLS VPN Connectivity for its Regional
nodes, Central Office, Data Centre, Command Centre and Disaster Recovery Sites (herein after referred
to as MPLS VPN connectivity), based on the requirements laid down in this Request for Proposal.
1.1.
Background
The Bank’s network architecture design is as follows:
The bank has a three tier architecture . The Bank’s Central Office at Chennai is the core node to which 32
regional nodes( including one regional node at Central Office) are connected. All the Regional nodes are
connected to the core node by BSNL 2 Mbps MPLS VPN. In addition to the connectivity to Chennai, all the
regional nodes are connected to the nearest peer node by 2 Mbps BSNL leased line forming a triangle.
Under each regional node 30 to 40 branches are connected. The branches are connected to the nearest
Regional Node by a 64kbps leased line backed up by an ISDN connection.
All the leased lines / ISDN connectivity to these nodes and branches are presently provided by BSNL /
MTNL only.
The existing and proposed network backbone diagram illustrating the links under dedicated leased line
network and the MPLS VPN connectivity are given in Annexure I and II.
The Bank is having its Primary Data centre at VSNL premises – Chennai, Command centre at SIFY- Tidel
park – Chennai and DR Centre at Hyderabad.
2 Present Requirement:
The Bank proposes to procure MPLS VPN high bandwidth lines across India to build alternate path for
existing nodal connectivity to increase the availability of network. The existing network consists of leased
lines and MPLS VPN from BSNL/MTNL. The list of locations and the bandwidth requirements are given in
Annexure II.
The objective of the project is to build redundancy to the existing network by an alternate service
provider. In this proposed connectivity every node will have two paths to Central Office, Data centre at
VSNL-Chennai and DR site at Hyderabad. Primary path will be through existing MPLS circuits of BSNL /
MTNL and secondary path will be through the proposed MPLS VPN network. At all the locations as per
Annexure II, the connectivity should be through fibre. Wherever fibre connectivity can not be provided
immediately, the same should be provided within six months from the date of accepting the work order.
The prospective service provider shall establish the MPLS VPN Network and should be capable of
maintaining it for a minimum period of 5 years . The proposed MPLS VPN Network will have the mesh
communication at all locations.
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INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
3. Scope of the Work
3.1 Summary of the work:
The summary of the work involved and the responsibilities of the bidder are as detailed below. Unless stated
explicitly, all the work detailed below is for all the offices.
The bidder shall
1) supply MPLS-VPN bandwidth for Bank connectivity at the locations as per Annexure II
and the service provider.
2) integrate and enable VPN network for IOBNET.
3) integrate the VPN networks with the LAN segment of the nodal locations.
4) ensure and enable end-to-end encryption to provide confidentiality in the communications.
The encryption should originate at the source router and terminate at the respective
destination router.
5) supply MPLS VPN bandwidth on fibre, at the locations as per the annexure II and Service
provider’s PoP . There should be redundancy for the last mile through connection to 2
different PoPs / alternate media like wireless/ two service providers. Wherever fibre
connectivity can not be provided immediately, the end-to-end link should be provided on
their own Ethernet/fast ethernet/STM/serial based solution.
6) should ensure that the bandwidth including the last mile is not through BSNL/ MTNL
lines as the Bank wants total redundancy at service provider level.
7) provide 24x7 support for all users for maintaining and integrating the network.
8) liaise with authorities for any approvals , network diagram etc.
9) monitor and manage all links for strict compliance with SLA
10) to enable the bank’s service integrator to design and architect IP addressing scheme for
THE BANK with minimum discrepancy to the existing system.
11) publish NMS reports for bandwidth and link utilization.
12) publish NMS reports to prove SLA compliance. The following reports should be submitted.
 Interface Availability: It shall show Availability report having interface daily, weekly,
monthly or custom period basis to measure device level and network level availability
and ensure that SLA specifications are being met.
 Interface Traffic statistics: It shall show Graphs & reports of interface traffic and
utilization statistics to analyze network usage and plan for additional capacity.
 Interface Response time monitoring: It shall measure network latency and alert when
thresholds are violated by identifying degradations early to ensure optimal VPN
performance for end-users.
 Interface errors: It shall monitor errors and discards on each interface to quickly
identify faulty interface and take corrective action.
 NMS- MIS reports on utilization, response times of link application, uptime, downtime
reports, configuration updates if any, number of connectivity’s in the cloud, addition
and deletion of the connections should be submitted on monthly basis or whenever
required by the Bank without any errors.
 Real time web based reports should be provided to THE BANK.
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INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
13) ensure the availability of the required hardware and software, to manage and monitor the
agreed service level agreement between the service provider and the Bank .
3.2 SLA specifications and penalty clauses
SLA clauses for network
The table below specifies the end-to-end link uptime matrix along with Mean Time To Respond (MTTR).
No
Office
1
Bank’s
Primary
City
Central
office, Metro
Uptime
MTTR (HH:MM)
99.99%
01.00
99.95%
02:00
Data Center,
Command Centre and DR
Centre
2
Bank Regional Nodes
Metro/Class A
The round trip delay of the network at any point to any point should be less than 150 msec (average) and
packet drop should be less than 0.1%.
All regional nodes should have uptime of 99.95% per year and it should include the preventive maintenance
and excluding the down time due to bank’s decision and also the down time should be restricted to 2 hours
in a single event. The availability of Central Office, Data centre, Command Centre and DR centre
connectivity should be 99.99% uptime per year and the downtime should be restricted to 1 hour in a single
event, which includes the preventive maintenance. Each terminal point should be given
connectivity from two different routes or two different last miles so as to serve as
redundancy.
Any change in the bandwidth requirements at any of the nodes/centres has to be made available
within seven days from the date of acceptance of work order and the same should be provided
without any downtime for the existing systems and network.
The bidder has to furnish details as to how they plan to guarantee the stipulated uptime.
Penalty for not meeting the SLA terms on uptime:
A penalty of 1% of the recurring charges for every percentage of default at nodes will be levied
subject to a maximum of 5%. This amount will be calculated for every quarter and will be deducted
from the quarterly recurring charges payable.
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INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
3.3 Criteria for completion and Acceptance Tests: The Criteria of completion is for the entire project and acceptance tests will be carried out after the
completion of the implementation at each location/node. Bank will carry out acceptance tests at each
location/node and certify the project as complete based on the results of the tests. For time schedule for
implementation, please also refer clause 19.
3.4
Demonstrables of the Acceptance Test
1) Any office to any office ping for 1000 packets without disruptions. The size of ping echo
packet will be 100 bytes.
2) Demonstration of jitter sensitive and delay intolerant transport for voice.
3) Demonstrate guaranteed delivery (jitter insensitive, delay insensitive for reasonable delays (<
150 msec).
4) Liaison with service integrator of the Bank to demonstrate end-to-end IPSec tunnel (business
data / mail)
5) Liaison with service integrator of the Bank to Demonstrate redundancy.
6) Setup remote management and generate sample-simulated reports from remote
NOC.
7) Bank will have right to inspect the remote NOC of service provider.
Bank intends to implement IPSec for all its business critical data but since it is difficult to classify
what is sensitive, all non-voice traffic should be encrypted in co-ordination with the bank’s service
integrator. In the absence of bank’s service integrator, the above activities are to be carried out by
the bidder.
4. Evaluation of Bids:
The Bank will follow a two-stage evaluation and selection process. These stages are:
1. Technical Bid Evaluation.
2. Commercial Bid Evaluation.
4.1. SUBMISSION OF BIDS
Bidders satisfying the technical and commercial conditions specified in this Request For Proposal
(RFP) and ready to provide the connectivity in conformity with the technical requirements given in
Annexure II may submit their technical and commercial bids in formats as per Annexure III and
Annexure IV respectively. These bids should be submitted in two separate sealed covers
superscribed as under:
1. Technical Bid for Providing MPLS VPN Connectivity
2. Commercial Bid for Providing MPLS VPN Connectivity
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INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
The tender document is available only at the Bank’s website “www.iob.in”, which can be downloaded and
used and no printed copy will be supplied. A Bank Draft / Bankers Cheque of Rs. 5000/- (Rs Five
thousands only - non-refundable) favouring Indian Overseas Bank and payable at Chennai should be
submitted along with the technical bid towards the cost of the Bid document. Bids received without the
Demand Draft / Bankers Cheque as mentioned above will be rejected.
The bid should also be accompanied by Earnest Money deposit of Rs 3,00,000/- (Rs. Three lacs only) by
way of a demand draft / bankers cheque for the amount in favour of Indian Overseas Bank, payable in
Chennai. This earnest money will be refunded to all the unsuccessful bidders on finalisation of the awardee
of the contract and to the successful bidder after receipt of the Bank guarantee (for delivery) as per clause
19 of this RFP.
The bids in sealed covers should be put in the tender box kept in the Infrastructure Division of Information
Technology Department of the Bank’s Central Office, Chennai on or before the date and time mentioned in
the schedule for the bidding process given in clause 4.2 of this RFP. In case the covers are too bulky they
may be handed over to any one of the following officers of the Bank’s Information Technology Department,
Central Office, Chennai against acknowledgement.
1. Mr. R K Mathur, Chief Manager
2. Mr S. Krishnamurthi, Senior Manager
3. Mr. S. Asokan, Senior Manager
Any bid received by the Bank after the deadline for submission of bids (as below) will be rejected. In the
event of the specified date and time for the submission of bids, being declared a holiday for the Bank, the
bids will be received upto the appointed time on the next working day. Extension of submission date and
time will be at the sole discretion of the Bank.
4.2. The schedule for the Bidding process is:
Address for Communication / Submission of
Bids
Date of Issue of RFP
Pre-bid clarifications meeting
Last date and time for Submission of Bid
Date and time of Opening of Technical Bids
Contact officials
Contact e-mail ID
The Asst general Manager (BKS),
Indian Overseas Bank
Information Technology Dept, Central Office
763, Anna Salai, Chennai – 600002
Telephone 91-44-28519477/ 28519458 / 28519459
Aug 18, 2008
Aug 25, 2008 at 3.00 pm
Sept 01, 2008 at 4.00 pm
Sept 01, 2008 at 4.30 pm
Mr. S. Krishnamurthi, Senior Manager – System
Analysis
Mr. S. Asokan, Senior Manager – System Analysis
rkmathur@iobnet.co.in
krishnamurthys@iobnet.co.in
asokans@iobnet.co.in
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INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
4.3. FURNISHING OF INFORMATION
The Bidder is expected to examine all instructions, forms, terms and specifications in these documents.
Failure to furnish all information required by the documents or to submit a bid not substantially responsive to
the documents in every respect will be at the Bidder's risk and may result in the rejection of its bid.
4.4. FORMAT AND SIGNING OF BIDS
The original Technical and Commercial bids shall be typed and shall be signed by the Bidder or a person or
persons duly authorised to bind the Bidder to the contract. The person or persons signing the bid shall initial
all pages of the bid.
4.5. AUTHENTICATION OF ERASURES / OVERWRITING ETC.
Any inter-lineation, erasures, or overwriting shall be valid only if the person or persons signing the bid
initial/s them.
5. ELIGIBILITY CRITERIA
Bidders must meet the following eligibility criteria. Technical or Financial bids which are not compliant with
the criteria will not be evaluated.
1. The Bidder should be a Telecommunication provider and should be capable of providing MPLS VPN
2. The Bidder should be able to give end-to-end including last mile Ethernet/Fast Ethernet/STM/Serial
based solution on their own fiber network for the Bank.
3. The Bidder must ensure that the key project personnel to be employed in this project have been
sufficiently involved in similar installation in the recent times, executed by the Bidder.
4. The bidder has registered net profit (after tax) for at least two financial years (Financial year shall
mean an accounting period of 12 months. Figures for an accounting period exceeding 12 month
will not be acceptable) in the immediate preceding three financial years as per the audited
accounts.
5. The Bidder must demonstrate that it has been engaged in the provision of similar services for other
large National /International Financial / Banking Institutions.
6. The Bidder shall provide references (including Referee names and contact details) in respect of major
projects of similar type completed in the last 3 years by them
7. The Bidder must submit the bid in accordance with the formats specified in the tender document.
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INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
8. The cost of bidding and submission of tender documents is entirely the responsibility of bidders,
regardless of the conduct or outcome of the tendering process.
9. The Bidder should:
Have Professional services support certification from the backbone equipment vendor.
Have a multi-tiered architecture – both for Intra-city as well as Inter-city.
Offer network redundancy at all levels from PE-to-PE
Have pre-defined Traffic transport QoS Parameters which provide throughput, latency, packet
loss, jitter commitments and application traffic prioritization.
10. Bidder should be managing at least 1000 MPLS circuits/ Leased lines of which atleast 100 are high
bandwidth of 10 Mbps and above from their NOC to the customers.
11. A complete Network Operation Center should be available 24x7 to take care of the network
management requirements. This should be at bidder’s own premises and connected to customer
network through links provided by the bidder, which shall be available round the clock.
12. The Network Operation center should be manned with a minimum of 50 certified Engineers of
respective OEM for operations
13. The Network Operation center must be operational for a minimum of three years.
14. The Network Operations Center should be running a 24x7 Technical Assistance Center (TAC)
15. Toll free number should be available on 24x7 basis for Help Desk Support.
16. The bidder should commit a provision of centralized helpdesk on 24x7 basis.
17. The Network Operation center should have direct access to OEM Technical Assistance Centre.
18. The network operation center processes should be compliant of TL 9000 or ISO standards
19. The Bidder should have a demonstrated capability of generating standard pre-formatted SLA
compliance / Customized reports. Real time web based reports should be provided to the bank.
20. The Bidder should provide reports for Interface availability, interface traffic statistics, interface
response time monitoring, interface errors.
6. OTHER CONTRACTUAL OBLIGATIONS OF THE SUCCESSFUL BIDDER
The following are the general terms and conditions proposed to be included in the Contract.
However, the terms and conditions are not conclusive and the Bank reserves the right to add,
delete, modify or alter all or any of these terms and conditions in any manner, as deemed
necessary by the Bank.
1. The Successful Bidder is required to demonstrate its right to provide MPLS VPN Bandwidth in
response to this tender. Wherever contractual arrangements are necessary, it will be the sole
responsibility of the Successful Bidder to make all necessary contractual arrangements across all
components of the solution.
2. All equipments and services to be supplied by the successful bidder in response to this Tender
and under the resultant contract must be eligible for export to India for use as per the contract,
under the existing regulations of the country(s) of origin.
Bidders shall be responsible for obtaining all necessary import permits for the products and
services to be supplied.
Page - 8 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
3. Routers / Modems at all regional nodes for the links to be provided by the successful
bidder will be supplied by the Successful Bidder on Lease Basis. Model for the router
should be CISCO 2821. The successful bidder has to enter into an SLA towards
configuration management of the router with the Bank’s service integrator who takes care of
the configuration management of various network equipments at various locations of the
bank. The successful bidder has to co-ordinate with the bank’s network integrator for the
management and maintenance of the router provided under this bid.
4. All the specifications and other related literature & information, provided by the Service Provider
as agreed, will also form a part of the agreement. Please also refer clause 15.1 of the RFP.
5. The bill of material containing item-wise details in respect of Supply & Maintenance of MPLS
VPN Bandwidth for IOBNET by the Successful Bidder, must be furnished along with the prices
thereof, in the commercial bid / Annexure IV and as per the terms and conditions contained in this
document. The Successful Bidder will undertake to ensure that the prices quoted in the commercial
bid are reasonable and in the range of prices for similar / same services available in the market. If
any irregularity is detected anytime in respect of the above, the Bank will have the right to take
appropriate action against the Successful Bidder, as deemed fit by the Bank.
6. The successful bidder will abide by the job safety, insurance, customs and immigration measures
prevalent and the laws in force in India, and will indemnify the Bank against all demands or
responsibilities arising from accidents or loss of life, the cause of which is the Successful Bidder’s
negligence. The Successful Bidder will pay all indemnities arising from such incidents and will not
hold the Bank responsible or obligated.
7. The Successful Bidder shall be responsible for, and obligated to conduct all contracted activities
with due care and diligence, in accordance with the Contract and using state-of-the-art methods
and economic principles, and exercising all reasonable means to achieve the performance
specified in the Contract.
.
8. The Successful Bidder shall work closely with the Bank’s staff, act within its own authority, and
abide by directives issued by the Bank that are consistent with the terms of the Contract.
9. The Successful Bidder shall be responsible for managing the activities of its personnel and any
sub-contracted personnel, and will hold itself responsible for any misdemeanors.
10. The Successful Bidder shall appoint an experienced Representative to manage its performance
of the Contract. The Representative shall be authorized to accept orders and notices on behalf of
the Successful Bidder, and to generate notices and commit the Successful Bidder to specific
courses of action within the scope of the Contract. The Representative may be replaced only with
the prior written consent of the Bank. The Successful Bidder shall be solely responsible for the
performance of the contract to the satisfaction of the Bank.
11. During the acceptance test to be conducted on the project, the Successful Bidder, for
performance of the contract, may deploy two expert personnel at the site on a full time basis, in
addition to such other personnel required at the site. These personnel will be responsible for all
Page - 9 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
transition supports, necessary to complete the acceptance test on the project. The details of the
transition support will be specified in the work order.
12. The successful bidder should provide a qualified and experienced Senior Engineer well versed
in the MPLS Technology, at all the locations as per Annexure II to manage the configuration and
successful implementation of the entire project.
7. PRICES AND TAXES
The quoted prices shall be all inclusive i.e. inclusive of all taxes like sales tax, service tax, VAT,
custom duty, excise duty, any other applicable duties and taxes and should be uniformly applicable to
any part of the country and technical service charges, if any, for commissioning and testing of connectivity.
However any reduction in prices due to 1) regulatory changes 2) the bidder’s corporate policy and 3)
prevailing market conditions; during the currency of the contract should be passed on to the Bank.
Any bid received, which is not in line with these conditions will be summarily rejected. Any commercial bid,
which is conditional and/or qualified or subjected to suggestions or attaching any addendum / annexure,
other than those specified in this document, will also be summarily rejected.
Prices should be furnished item-wise with break-up of unit costs as per Commercial bid in Annexure IV.
Prices quoted by the Bidder shall remain fixed during the Bidder’s performance of the contract and will not
be subject to variation on any account. A bid submitted with an adjustable price quotation will be treated as
non-responsive and will be rejected. Price should not be indicated at any place in the Technical Bid. If
the price is indicated in the technical bid, the entire bid will be summarily rejected.
The prices should be quoted in Indian Rupees. Any reference made to variation in pricing due to
appreciation / depreciation of Indian rupees against any other currency is not acceptable.
8. OTHER CONDITIONS.
8.1 Site Visits
Site visits may be sought at the discretion of the Bank. Bidders shall provide, in addition to customer sites,
an invitation to the Bank to visit Bidder’s own development site.
8.2 Clarification on the Tender Documents
1. Written requests for clarification should be submitted to the Bank through email/letter before
25 Aug 2008.
2. Separate forms should be used for multiple clarification requests.
3. The pre-bid meeting will be held at the Bank on 25 Aug 2008.
4. Both questions and responses will be circulated to all the Bidders, by way of an amendment to the RFP.
5. No queries will be entertained after the pre-bid meeting.
6. Bidders must acquaint themselves fully with the conditions of the tender. No plea of insufficient
information will be entertained at any time.
Page - 10 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
8.3
Amendments to Tender Document
Amendments to the Tender Document may be issued at anytime, prior to last date for the
submission of the bids, only by placing such amendments on the Bank”s website www.iob.in. No
paper advertisement will be made for such amendments.
From the date of issue, amendments to Tender Document shall be deemed to form an integral part
of the Tender Document.
8.4
Period of bid validity
The Bids shall be valid for a period of 3 months from the closing date of the submission of the bid.
8.5
Domestic Presence of the Bidders
The Bidders should have Nation-wide, multi-location presence for the implementation and for
providing support services in terms of the contract.
9. EVALUATON OF BIDS AND AWARDING THE CONTRACT:
9.1. Evaluation of Technical Bids:
The Bank's evaluation of the technical bids will take into account the following factors and based on such
evaluation, technically qualified bidders will be short-listed:
 Compliance of Criteria and terms and conditions as stipulated in Clause 5 of RFP duly supported by
documentary evidence called for therein.
 Review of written reply, if any, submitted in response to the clarification sought by the Bank, if any
9.2. Evaluation of Commercial Bids:
Commercial bids of only the technically qualified short-listed bidders will be opened and evaluated
for the purpose of awarding the contract.
The Bank's evaluation of the commercial bids will take into account the following factors:
o Status of Compliance of terms and conditions of clause 7 of RFP.
o Submission of Commercial Bid strictly in the format specified in Annexure IV of RFP. Any change in
the format specified or inclusion / addition of any extraneous conditions / suggestions in the
Commercial bid or attaching any addendum / annexure to the commercial bid may result in
rejection of the bid.
Page - 11 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
9.3.. Determination of L1 Bidder and Awarding of Contract:
On completion of evaluation process of commercial bid and based on any other clarification submitted by
the bidder in response to the Bank’s query, if any, the contract will be awarded to the L1 bidder, i.e. the
bidder, who has quoted the lowest price:
o The L1 bidder will be determined based on the NET PRICE AS PER SL.NO.36 OF ANNEXURE
IV.
There will normally be no negotiation on the price. As such bidders in their own interest, should
quote most competitive prices. The Bank reserves the right to reject L1 bid if the same is found
unreasonable.
If for any reason the Work Order given to the L1 Bidder does not get executed or the L1 bidder backs out,
the Bank will go for fresh bids.
10. CLARIFICATION
During evaluation of the bids, the Bank may, at its discretion, ask the Bidder for any clarification on its bid.
The request for clarification and the response shall be in writing / email, and no change in the prices shall be
sought, offered, or permitted after submission of the bid.
11. ERRORS AND THEIR RECTIFICATION
Arithmetical errors will be rectified on the following basis:
If there is a discrepancy between the unit price and the total price that is obtained by multiplying the unit
price and quantity, the unit price shall prevail, and the total price shall be corrected. If the bidder does not
accept the correction of the errors, its bid will be rejected. If there is a discrepancy between words and
figures, the amount in words will prevail.
12. CONTACTING THE BANK
Any effort by a Bidder to influence the Bank in its decisions on bid evaluation, bid comparison or contract
award will result in the rejection of the Bidder's bid.
13. BANK’S RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS
The Bank reserves the right to accept or reject any bid, and to annul the bidding process and reject all the
bids at any time prior to contract award, without thereby incurring any liability to the affected Bidder or
bidders or any obligation to inform the affected Bidder or bidders of the grounds for the Bank's action.
Page - 12 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
14. NOTIFICATION OF AWARD and SIGNING OF CONTRACT
The notification of award in the form of a Work Order and acceptance thereof by the bidder along with this
RFP document will constitute the formation of the Contract.
The successful Bidder shall SIGN AND AFFIX official stamp and date the duplicate copy / photo copy of the
Work Order and return it to the Bank within 7 working days from the date of receipt of work order as a token
of having accepted the terms and conditions of the Work Order. This RFP also forms a part of the contract.
15 PERIOD OF CONTRACT
The period of contract shall initially be for three years and it shall be renewable on yearly basis
thereafter. There shall be no increase in the contracted price during the said period of 3 years. Bank shall
have the right of terminating the contract during the contract period by giving a 3 months notice. Renewal of
contract after 3 years shall be on mutually agreed terms and conditions.
16. ASSIGNMENT
The Successful Bidder shall not assign, in whole or in part, its obligations to perform under this Contract,
except with the Bank's prior written consent.
17. SUBCONTRACTS
The Successful Bidder shall notify the Bank in writing of all sub-contracts awarded under this Contract if not
already specified in the bid. Such notification, in the original bid or later, shall not relieve the Bidder from any
liability or obligation under the Contract.
18. USE OF CONTRACT DOCUMENTS AND INFORMATION
The Bidder and its employees will strictly undertake not to communicate or allow to be communicated
to any person other than a person employed by the bidder in the performance of the contract or divulge
in any way any information relating to the ideas, concepts, know-how, techniques, data, facts, figures
and all information whatsoever concerning or relating to the Bank and its affairs to which the said
employees have access in the course of performance of the contract.
Disclosure of any part of the aforementioned information or data to parties not directly involved in
providing the services requested could result in pre-mature termination of the contract. The Bank may,
apart from blacklisting the bidder/Successful Bidder, initiate legal action against the bidder/ Successful
Bidder for breach of trust. The successful bidder shall enter into a Non-disclosure Agreement with the
bank as per annexure VII.
Page - 13 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
19. SUBMISSION OF PERFORMANCE GUARANTEE
Within 7 (seven) days (inclusive of holidays) of the date of acceptance of the Purchase/Work Order, the
successful Bidder shall furnish a bank guarantee (for commissioning of the lines ) for a period of 3 months
with a claim period of one month from the date of expiry of guarantee for an amount equivalent to 20% of
the order value in the format as per Annexure V. Failure of the successful bidder to comply with this
requirement shall constitute sufficient grounds for the annulment of the award and forfeiture of the earnest
money deposit. In such an event the Bank will call for new bids. The guarantee shall be invoked if the entire
lot or part of connectivity is not commissioned within 10 weeks from the date of acceptance of
Purchase/Work Order or if the contract is terminated by the bidder. This guarantee (for commissioning)
shall be released by the Bank on successful completion of delivery and submission of a fresh Bank
guarantee (for performance) for a period of 60 months for an amount equal to 5% of the order value is
furnished (as per format enclosed in Annexure VI). The above-mentioned bank guarantees shall be issued
by any scheduled commercial bank other than Indian Overseas bank acceptable to the Bank.
20. TERMINATION FOR DEFAULT
The Bank, without prejudice to any other remedy for breach of Contract, by written notice of default sent to
the Bidder, may terminate this Contract in whole or in part:
a. if the Bidder fails to commission the connectivity within the period specified in the Work
Order, or within any extension thereof granted by the Bank pursuant to clause 22 or
b. if the Bidder fails to perform any other obligations(s) under the Contract.
In the event of the Bank terminating the Contract in whole or in part, the Bank may procure, upon such
terms and in such manner, as it deems appropriate, Connectivity similar to those undelivered, and the
Bidder shall be liable to the Bank for any excess costs. However, the Bidder shall continue performance of
the Contract to the extent not terminated.
21. TERMINATION FOR INSOLVENCY
The Bank may at any time terminate the Contract by giving written notice to the Bidder, if the Bidder
becomes bankrupt or otherwise insolvent. In this event, termination will be without compensation to the
Bidder, provided that such termination will not prejudice or affect any right of action or remedy, which has
accrued or will accrue thereafter to the Bank.
22. FORCE MAJEURE
Notwithstanding the provisions of clauses 20 and 21, the Bidder shall not be liable for penalty or termination
for default if and to the extent that its delay in performance or other failure to perform its obligations under
the Contract is the result of an event of Force Majeure. For purposes of this clause, "Force Majeure" means
an event beyond the control of the Bidder and not involving the Bidder's fault or negligence and not
foreseeable. Such events may include, but are not restricted to, wars or revolutions, fires, floods and
epidemics.
If a Force Majeure situation arises, the Bidder shall promptly notify the Bank in writing of such condition and
the cause thereof. Unless otherwise directed by the Bank in writing, the Bidder shall continue to perform its
obligations under the Contract as far as is reasonably practical, and shall seek all reasonable alternative
means of performance not prevented by the Force Majeure event
Page - 14 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
23. COPY RIGHT / LICENCE VIOLATION
The bidder shall explicitly absolve the Bank of any responsibility/liability for use of system/software delivered
along with the equipment; (i.e. the bidder shall absolve the bank in all cases of possible litigation/claims
arising out of any copy right/license violation.) for software (s) sourced either from third parties or from
themselves.
24. PAYMENT & PENALTY
24.1.
Payment Terms
1. The Bank will make payment in Indian Rupees at the time and in the manner, as set forth
hereunder:
2. For the One time costs :
2.1 A payment of eighty percent (80%) of the contracted sum, on successful installation and
commissioning, integration and issue of acceptance certificate to that effect by Bank.
2.2 The balance 20% of the order value will be paid on completion of one month from the date of
commissioning, on the Bank being satisfied that the links were up and SLA of 99.9% was
maintained for the month. Wherever the link is not provided in fibre, the balance 20% will be
paid only on completion of one month from the date of commissioning of the fibre
connectivity.
3. Recurring Costs:
3.1 Recurring charges shall be payable quarterly in advance.
All payments will be released based on separate invoices submitted to Bank by the Successful Bidder.
24.2. PENALTY FOR DELAYED COMMISSIONING OF THE LINE:
1. The Bidder must strictly adhere to the implementation schedule, specified in the Work Order for
performance of the obligations arising out of the contract including provision of fibre connectivity at
all the locations and any delay will enable the Bank to resort to any or both of the following:
a) The Bidder shall be liable to pay the Bank, liquidated damages at the rate of 0.5% (i.e one half
percent) of the Contract Amount for delayed performance per week or part thereof of such
delay, subject to a maximum of 5% of the Contract Amount.
b) Termination of the agreement fully or partly and claim of liquidated damages.
Liquidated Damages
The liquidated damages is an estimate of the loss or damage that the Bank may have suffered due
to delay in performance or non-performance of any or all the obligations (under the terms and
conditions of the work contract relating to supply, delivery, installation, operationalisation,
implementation, training, support/services, acceptance, maintenance, etc., by the Successful
Bidder and the Successful Bidder shall be liable to pay the Bank a fixed amount for each day of
delay / non-performance of the obligations by way of liquidated damages, details of which will be
specified in the work contract. Without any prejudice to the Bank’s other rights under the law, the
Bank shall recover the liquidated damages, if any, accruing to the Bank, as above, from any
amount payable to the Successful Bidder either as per the work contract, executed between the
parties or under any other agreement / contract, the Bank may have executed / shall be executing
with the Successful Bidder.
Page - 15 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
25. RESOLUTION OF DISPUTES
In case of any disagreement or dispute between the Bank and the bidder, the dispute will be resolved in a
manner as outlined hereunder.
The Bank and the bidder shall make every effort to resolve amicably by direct informal negotiations any
disagreement or dispute between them on any matter connected with the contract or in regard to the
interpretation of the context thereof. If, after thirty (30) days from the commencement of informal
negotiations, the Bank and the Bidder have not been able to resolve amicably a contract dispute, such
differences and disputes shall be referred, at the option of either party, to the arbitration of one single
arbitrator to be mutually agreed upon and in the event of no consensus, the arbitration shall be done by
three arbitrators, one to be nominated by the Bank, one to be nominated by the bidder and the third
arbitrator shall be nominated by the two arbitrators nominated as above. Such submission to arbitration will
be in accordance with the Arbitration and Conciliation Act 1996. Upon every or any such reference the cost
of and incidental to the references and award shall be at the discretion of the arbitrator or arbitrators or
Umpire appointed for the purpose, who may determine the amount thereof and shall direct by whom and to
whom and in what manner the same shall be borne and paid
Courts of Chennai city shall alone have jurisdiction to the exclusion of all other courts, in respect of all
differences and disputes envisaged above.
***********************
Page - 16 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
ANNEXURE I
IOB-WAN Backbone Existing for Data & Voice network
EXISTING Connectivity Diagram
Chandigarh Ludhiana
RCC
RCC
Jaipur
RCC
Delhi
RCC
Delhi
CCO
Meerut
RCC
Kolkata
Saltlake
DRS, Hyderabad
Kolkata
RCC
Bhubaneshwar Vizag
RCC
RCC
Vijayawada
RCC
Hyderabad Pondicherry Chennai
RK Nagar
RCC
CCO
Chennai
STC
Data Centre
Mumbai RCC
Chennai-ITD
MPLS CLOUD
Distribution
Node
Command Centre
Vashi
Goa
RCC
Bangalore
RCC
Ahmedabad
RCC
Baroda
RCC
Lucknow
RCC
Patna
RCC
Thanjavur
RCC
Trichy
CCO
2 Mbps
Tirunelveli
RCC
Madurai
RCC
Trivandrum
RCC
Ernakulam
RCC
Ramnagar
Coimbatore
Salem
RCC
High bandwidth
Proprietary & Confidential
Indian Overseas Bank
Regional Peer to Peer nodes connectivity is through leased lines.
Regional nodes and four data centres are connected under MPLS VPN.
DRS Hyderabad and Chennai ITD Data centre are also connected by 10 Mbps Leased line
Provided by Reliance Communications Ltd.
Page - 17 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
ANNEXURE I
Page - 18 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
List of Locations and Bandwidth required Details
Sl. No.
Annexure II
Bandwidth
required
Location
1 VSNL Data Centre, Swamy Sivananda Salai – Chennai
2 SIFY Data Centre, TIDEL Park, Chennai
100 Mbps
60 Mbps
3 UTI Data Centre, Surabi Arcade, KOTI, Hyderabad
50 Mbps
Indian Overseas Bank, IT Department, central Office, 763, Anna
4 salai, Chennai 600002
10 Mbps
Indian Overseas Bank, Staff College-Chennai, No: 230, 7/A
Jawaharlal Nehru Road, Old Thirumangalan, Anna Nagar,
5 Chennai - 40, Pin: 600040|044|
2 Mbps
Indian Overseas Bank,R.K.Nagar - Chennai,Sringeri Mutt
6 Road,No: 9, R K Nagar,Chennai,Pin: 600028 Ph: 044 24941624 2 Mbps
Indian Overseas Bank, Ahmedabad Regional Office, Post
Bag/Box No: 4026, Chinubhai Towers, No: Nil Opp Handloom
House,Ashram Road, Ahmedabad, Pin:
7 380009|079|6587390,6587391,6582356|
2 Mbps
Indian Overseas Bank, Bangalore Regional Office, Post Bag/Box
No: 128, Laxminarayan, No: 10/1, III Complex, Palace Road,
8 Vasant Nagar, Bangalore, Pin: 560052
2 Mbps
Indian Overseas Bank,Baroda Regional Computer Centre,Post
Bag/Box No: 2513,Aries Complex,No: III FLOOR B P C
9 Road,Alkapuri, Baroda,Pin: 390005
Indian Overseas Bank, regional Computer Centre, B/2, WEST
SAHID NAGAR Bhubaneswar,KHURDA DT Pin : 751007
10 ORISSA Ph :0674 2545135
2 Mbps
2 Mbps
Indian Overseas Bank,Chandigarh Regional Office,Post Bag/Box
No: 714,Madhya Marg,No: SCO-11, Sector 7 C,Chandigarh,Pin:
11 160020
2 Mbps
Indian Overseas Bank, Ramnagar, Coimbatore, Post Bag/Box
No: 78, I Floor, Krishna, No: 131 Complex, Sastri Road,
12 Ramnagar, Coimbatore, Pin: 641009|0422|2231231|
2 Mbps
Indian Overseas Bank,Delhi Regional Office,Post Bag/Box No:
6043,Rachna Bldg,,No: 2,III FLR Rajendra Place, Pusa
13 Road,Patel Nagar Post, New Delhi,Pin: 110008
2 Mbps
Page - 19 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
Indian Overseas Bank, Delhi CCO, Regal Bldg., Connaught
14 Place, Newdelhi 110001 Ph :011 23364998
2 Mbps
Indian Overseas Bank, Ernakulam Regional Computer
Centre,VETTUKATTIL BUILDINGS, JOS
JUNCTION,MGRD,ERNAKULAM, KOCHI Pin : 682016
15 KERALA
2 Mbps
Indian Overseas Bank, Goa Regional Office, Post Bag/Box No:
73, Salgaocar Centre, No: II Floor Rua-De-Ourem, Panaji, Pin:
16 403001|0832|2430864,2435751|
2 Mbps
Indian Overseas Bank, Hyderabad CCO, Post Bag/Box No: 5,
&1-1-287/1, Padmaja, No: 1-1-256/8/ Mansion,Road NO. 3 Bapunagar, Chikkadpalli, Hyderabad, Pin:
17 500020|040|27611640,27600078|
2 Mbps
Indian Overseas Bank, Regional Computer Centre, D23/A,PRITHVIRAJ MARG CHANDRA NIVAS - "C" SCHEME
18 JAIPUR Pin : 302005 RAJASTAN Ph: 0141 2382300
2 Mbps
Indian Overseas Bank,Kolkata(Metro)Regional Office,Post
Bag/Box No: 9004,1st Floor,No: 119, Park Street,Kolkata,Pin:
19 700016 Ph : 033 22299751
2 Mbps
Indian Overseas Bank,Lucknow Regional Office,Post Bag/Box
No: 343,Nav Chetna Kendra,No: 10, Iii Flr, Ashok
20 Marg,Lucknow,Pin: 226003
2 Mbps
Indian Overseas Bank,Ludhiana Regional Office,Post Bag/Box
No: 410,Fountain Chowk,No: 550/1 College Rd Civil
21 Lines,Ludhiana,Pin: 141011
2 Mbps
Indian Overseas Bank, Regional Computer Centre, PLOT NO40,
80 FEET ROAD ARIGNAR ANNA NAGAR MADURAI Pin :
22 625020 TAMILNADU Ph:0452 - 2520125
2 Mbps
Indian Overseas Bank, Regional Office, LIC BLDG, MANGAL
PANDE OPP CHAUDHARY CHARAN SINGH UNIVERSITY,
23 MEERUT Pin : 250005 UTTAR PRADESH
2 Mbps
Indian Overseas Bank, Mumbai(Metro) Regional Office, Post
Bag/Box No: 16082, Maker Tower 'E', V Floor, No: Nil Cuffe
ParadE, Mumbai, Pin:
24 400005|022|22187079,22155487,22180179,22187051,22181714| 2 Mbps
Page - 20 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
Indian Overseas Bank,Patna Regional Office,Nasima House,No:
II & III F West Of Gandhi Maidan,Patna,Pin: 800001 Ph : 0612
25 2223054
2 Mbps
Indian Overseas Bank, Pondicherry Regional Office, Post
Bag/Box No: 5, Brahmins Street, No: 42/1 Mudaliarpet,
26 Pondicherry, Pin: 605004|0413|
2 Mbps
Indian Overseas Bank, Salem Regional Office, Post Bag/Box No:
454, Ideal Garden Complx, No: 7/54, II Floor, Junction Road,
Near Five Roads, Salem, Pin:
27 636004|0427|2448540,2448440,2448690|
2 Mbps
Indian Overseas Bank,Salt Lake City - Kolkata,Opp Labony
Estate,No: Block EA Salt Lake City, Sector 1,Kolkata,Pin: 700064
28 Ph : 033 23375018
2 Mbps
Indian Overseas Bank, Thanjavur Regional Office, Post Bag/Box
No: 216, No: 85/P, Market Road Extension, Thanjavur, Pin:
29 613001|04362|236723,238798|
2 Mbps
Indian Overseas Bank, Tirunelveli Regional Office, Post Bag/Box
No: 14, East Car Street, No: 131 Tirunelveli Town, Tirunelveli,
30 Pin: 627006|0462|
2 Mbps
Indian Overseas Bank, Tiruchirapalli CCO, Post Bag/Box No: ,
Shree Complex, B-Block, No: 18, I Floor, Madurai Road,
31 Tiruchirapalli, Pin: 620008|0431|2700977,2712538|
2 Mbps
Indian Overseas Bank, Thiruvananthapuram Regional Office,
Post Bag/Box No: 90, IOB Buildings, No: Nil M G Road,
32 Thiruvananthapuram, Pin: 695001|0471|
2 Mbps
Indian Overseas Bank, Vashi, Post Bag/Box No: 1, Sector 5, No:
PL 4/4 Near ESI Hospital, Vashi, Pin: 400705. Ph 022- 7820293
33
2 Mbps
Indian Overseas Bank,Vijayawada Regional Office,Post Bag/Box
No: 8,Ring Road,No: 40-9-27, I & Ii Floors, Adj To Telco,Yard,
34 Vijayawada,Pin: 520008 Ph: 0866 2474830
2 Mbps
Indian Overseas Bank,Visakhapatnam Regional Office,Apurupa
Arcade,,No: 13-26-2 Maharanipeta,Visakhapatnam,Pin: 530002
35 Ph :0891 2706356
2 Mbps
Page - 21 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
Technical Bid
ANNEXURE III
Content and Form of Responses
This chapter contains the table of contents for the tender response. In order to facilitate evaluation
and comparison of tender responses, Bidders shall submit their response in this format. Failure to
do so may result in the tender being eliminated at the examination stage as unresponsive.
Should the Bidder have additional information to submit that cannot be encompassed by the current
table of contents, additional sections may be added at the end. Should use be made of this option
that is unwarranted in the opinion of the Bank, it will be regarded unfavorably.
Format Of Technical Bid
BIDDER
The registered name of the
bidding company
Business address for
correspondence
Contact name of THE BIDDER
Contact’s position with Bidder
Contact addresses if different
from above
Location
Street
Locality
City
Pin Code
Country
Telephone
Facsimile
Email
Other
Location
Street
Locality
City
Pin Code
Country
Telephone
Facsimile
Email
Other
Business structure
Bidding company’s registered
address
Page - 22 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
Details of company registration
Names of Directors
Chairman
President/Managing
Director
Directors
Include a structure chart reflecting the organization
Chart
Financial standing of the
Bidder
(Information designed to give client confidence in the financial competence of the Bidder.)
Audited financial accounts for past three years should be submitted.
Total current employees
2005-2006
2006-2007
2007-2008
Sales Turnover
Net profit before tax
Company Profile(s)
Reference Sites (Use separate
schedule formats for this
response)
Designated Staff
(Detailed profiles
of key staff shall
be included in
appendix)
Name
[Details of at least two similar implementations in the recent past
(including contact details) which will demonstrate the Bidder’s ability
to carry out the functions which they are projected to supply in this
project in a timely and professional manner.]
Position
Project Designation
Experience in Similar Projects
Page - 23 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
(Give details about the following with respect to the methodology followed by you in projects of similar
nature and complexity – a minimum of two projects please.)
Project Name:
Project Location:
Client Name:
Client address:
Client contact/reference
person(s):
Name
Address – if different from above
Telephone
Facsimile
Mobile Phone
Email address
Project started (month/year):
Project elapsed time – months:
Man-months effort:
Name of senior project staff:
Project Director
Project Manager
Other
Nature of the Project:
Role of the company, whether
complete end-to-end
involvement or for a particular
module:
Project Detail
(Broad details)
Page - 24 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
The following documents are enclosed (as indicated in clauses 5 & 9 of the RFP).
1.
2.
3.
4.
5.
Duly certified Audited financial statements for the last 3 financial years.
Copy of Company Incorporation Certificate.
Copy of TL /ISO Certificate.
Copy of DOT Licence for telecom service provided by the bidder.
Certificate from clients (minimum of 3 clients) regarding implementation of similar
Project of Rs. 50 lacs and above each in any State / Central Government / PSU /
Banking / Insurance company in the last 3 financial years.
6. Certificate from clients regarding maintenance of the project referred above in any
State / Central Govt / PSU / Banking / Insurance Companies in the last 3 financial
years.
7. Details of Network Operation Centre and Technical Assistance Centre along with
technically qualified engineers attached to these centres.
8. Details of Leased lines/ MPLS circuits of high bandwidth being managed by the
bidder from their NOC.
We confirm that the prices quoted by us in the commercial bid are all inclusive as
stipulated by the Bank in clause 7 of the RFP No 9 / 08-09 dated 18/08/2008. We also
confirm that we agree to all the terms and conditions mentioned in this RFP No 9 / 08-09
dated 18/08/2008.
Authorised Signatory
Name and Designation
Place:
Date:
Page - 25 -
Office Seal
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
Format Of COMMERCIAL BID
Annexure IV
The bidders are required to submit a copy of the Technical Bid highlighting the features to be supplied along
with the Commercial Bid. The format of Commercial Bids, containing six pages, to be submitted is as
follows:
1
2
3
4
Indian Overseas Bank, Staff
College-Chennai, No: 230, 7/A
Jawaharlal Nehru Road, Old
Thirumangalan, Anna Nagar,
Chennai - 40, Pin:
600040|044|
Indian Overseas
Bank,R.K.Nagar Chennai,Sringeri Mutt
Road,No: 9, R K
Nagar,Chennai,Pin: 600028
Ph: 044 24941624
Indian Overseas Bank,
Ahmedabad Regional Office,
Post Bag/Box No: 4026,
Chinubhai Towers, No: Nil
Opp Handloom House,Ashram
Road, Ahmedabad, Pin:
380009|079|6587390,6587391
,6582356|
Indian Overseas Bank,
Bangalore Regional Office,
Post Bag/Box No: 128,
Laxminarayan, No: 10/1, III
Complex, Palace Road,
Vasant Nagar, Bangalore, Pin:
560052
2 Mbps
2 Mbps
2 Mbps
Page - 26 -
License or
regulatory fee
p.a.
Equipment at
provider edge* if
required
Cost of last mile connectivity Total
between Bank Location
and One
provider’s POP
time
cost
Equipment at
bank (CPE) if
required
Required Bandwidth
2 Mbps
MPLS VPN Bandwidth
charges
:
Price for one time installation
2. Address of Corporate Office
LOCATION
:
S.No.
1. Name of Bidder
Recurr
ing
Costs
p.a.
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
5
6
7
8
9
10
11
12
Indian Overseas Bank,Baroda
Regional Computer
Centre,Post Bag/Box No:
2513,Aries Complex,No: III
FLOOR B P C Road,Alkapuri,
Baroda,Pin: 390005
Indian Overseas Bank,
regional Computer Centre,
B/2, WEST SAHID NAGAR
Bhubaneswar,KHURDA DT
Pin : 751007 ORISSA Ph
:0674 2545135
Indian Overseas
Bank,Chandigarh Regional
Office,Post Bag/Box No:
714,Madhya Marg,No: SCO11, Sector 7
C,Chandigarh,Pin: 160020
Indian Overseas Bank,
Ramnagar, Coimbatore, Post
Bag/Box No: 78, I Floor,
Krishna, No: 131 Complex,
Sastri Road, Ramnagar,
Coimbatore, Pin:
641009|0422|2231231|
Indian Overseas Bank,Delhi
Regional Office,Post Bag/Box
No: 6043,Rachna Bldg,,No:
2,III FLR Rajendra Place,
Pusa Road,Patel Nagar Post,
New Delhi,Pin: 110008
Indian Overseas Bank, Delhi
CCO, Regal Bldg., Connaught
Place, Newdelhi 110001 Ph
:011 23364998
Indian Overseas Bank,
Ernakulam Regional Computer
Centre,VETTUKATTIL
BUILDINGS, JOS
JUNCTION,MGRD,ERNAKUL
AM, KOCHI Pin : 682016
KERALA
2 Mbps
Indian Overseas Bank, Goa
Regional Office, Post Bag/Box
No: 73, Salgaocar Centre, No:
2 Mbps
2 Mbps
2 Mbps
2 Mbps
2 Mbps
2 Mbps
2 Mbps
Page - 27 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
13
14
15
16
17
18
II Floor Rua-De-Ourem,
Panaji, Pin:
403001|0832|2430864,243575
1|
Indian Overseas Bank,
Hyderabad CCO, Post
Bag/Box No: 5, &1-1-287/1,
Padmaja, No: 1-1-256/8/
Mansion,Road NO. 3 Bapunagar, Chikkadpalli,
Hyderabad, Pin:
500020|040|27611640,276000
78|
Indian Overseas Bank,
Regional Computer Centre, D23/A,PRITHVIRAJ MARG
CHANDRA NIVAS - "C"
SCHEME JAIPUR Pin :
302005 RAJASTAN Ph: 0141
2382300
Indian Overseas
Bank,Kolkata(Metro)Regional
Office,Post Bag/Box No:
9004,1st Floor,No: 119, Park
Street,Kolkata,Pin: 700016 Ph
: 033 22299751
Indian Overseas
Bank,Lucknow Regional
Office,Post Bag/Box No:
343,Nav Chetna Kendra,No:
10, Iii Flr, Ashok
Marg,Lucknow,Pin: 226003
Indian Overseas
Bank,Ludhiana Regional
Office,Post Bag/Box No:
410,Fountain Chowk,No:
550/1 College Rd Civil
Lines,Ludhiana,Pin: 141011
Indian Overseas Bank,
Regional Computer Centre,
PLOT NO40, 80 FEET ROAD
ARIGNAR ANNA NAGAR
MADURAI Pin : 625020
TAMILNADU Ph:0452 2520125
2 Mbps
2 Mbps
2 Mbps
2 Mbps
2 Mbps
2 Mbps
Page - 28 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
19
20
21
22
23
24
25
Indian Overseas Bank,
Regional Office, LIC BLDG,
MANGAL PANDE OPP
CHAUDHARY CHARAN
SINGH UNIVERSITY,
MEERUT Pin : 250005
UTTAR PRADESH
Indian Overseas Bank,
Mumbai(Metro) Regional
Office, Post Bag/Box No:
16082, Maker Tower 'E', V
Floor, No: Nil Cuffe ParadE,
Mumbai, Pin:
400005|022|22187079,221554
87,22180179,22187051|
Indian Overseas Bank,Patna
Regional Office,Nasima
House,No: II & III F West Of
Gandhi Maidan,Patna,Pin:
800001 Ph : 0612 2223054
Indian Overseas Bank,
Pondicherry Regional Office,
Post Bag/Box No: 5, Brahmins
Street, No: 42/1 Mudaliarpet,
Pondicherry, Pin:
605004|0413|
Indian Overseas Bank, Salem
Regional Office, Post Bag/Box
No: 454, Ideal Garden
Complx, No: 7/54, II Floor,
Junction Road, Near Five
Roads, Salem, Pin:
636004|0427|2448540,244844
0,2448690|
Indian Overseas Bank,Salt
Lake City - Kolkata,Opp
Labony Estate,No: Block EA
Salt Lake City, Sector
1,Kolkata,Pin: 700064 Ph :
033 23375018
2 Mbps
Indian Overseas Bank,
Thanjavur Regional Office,
Post Bag/Box No: 216, No:
85/P, Market Road Extension,
Thanjavur, Pin: 613001
|04362|236723,238798|
2 Mbps
2 Mbps
2 Mbps
2 Mbps
2 Mbps
2 Mbps
Page - 29 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
26
27
28
29
30
31
32
33
34
Indian Overseas Bank,
Tirunelveli Regional Office,
Post Bag/Box No: 14, East Car
Street, No: 131 Tirunelveli
Town, Tirunelveli, Pin:
627006|0462|
Indian Overseas Bank,
Tiruchirapalli CCO, Post
Bag/Box No: , Shree Complex,
B-Block, No: 18, I Floor,
Madurai Road, Tiruchirapalli,
Pin:
620008|0431|2700977,271253
8|
Indian Overseas Bank,
Thiruvananthapuram Regional
Office, Post Bag/Box No: 90,
IOB Buildings, No: Nil M G
Road, Thiruvananthapuram,
Pin: 695001|0471|
Indian Overseas Bank, Vashi,
Post Bag/Box No: 1, Sector 5,
No: PL 4/4 Near ESI Hospital,
Vashi, Pin: 400705. Ph 0227820293
2 Mbps
Indian Overseas
Bank,Vijayawada Regional
Office,Post Bag/Box No:
8,Ring Road,No: 40-9-27, I &
Ii Floors, Adj To Telco,Yard,
Vijayawada,Pin: 520008 Ph:
0866 2474830
Indian Overseas
Bank,Visakhapatnam Regional
Office,Apurupa Arcade,,No:
13-26-2
Maharanipeta,Visakhapatnam,
Pin: 530002 Ph :0891
2706356
VSNL Data Centre, Swamy
Sivananda Salai – Chennai
SIFY Data Centre, TIDEL
Park, Chennai
UTI Data Centre, Surabi
Arcade, KOTI, Hyderabad
2 Mbps
2 Mbps
2 Mbps
2 Mbps
2 Mbps
100
Mbps
6
0 Mbps
50
Mbps
Page - 30 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
35
36
Indian Overseas Bank, IT 10
Department, central Office, Mbps
Chennai 600002
Grand Total( Total of one
time costs + Recurring costs *****
for the line for one year)
*****
*****
*****
****
****
****
We certify that price quoted are all-inclusive as per clause 7 of the RFP No. 9 / 08-09
dated 18/08/2008. We also confirm that we agree to all the terms and conditions
mentioned in this RFP No. 9 / 08-09 dated 18/08/2008
Authorised Signatory:
Name and Designation:
Office Seal:
Any item, which the bidder feels is required, the prices for the item should be mentioned in the commercial
bid and the details of it should be mentioned compulsorily in the technical bid along with the required
quantity
Note Routers and Modems at all regional nodes address as per serial number 1 to 31 should be
provided by the Bidder on lease. All the cells in the above table must be filled.
Page - 31 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
ANNEXURE - V
PROFORMA OF BANK GUARANTEE
THIS GUARANTEE AGREEMENT executed at _________________ this ____ day of
____________ Two thousand eight
BY:
__________________________________ Bank, (*), a body corporate constituted under Banking
Companies Acquisition and Transfer of Undertakings Act, 1970 having its Registered Office / Head
Office
at
___________________________ ___________________, and a Branch Office
at
________________________ ___________________ (hereinafter referred to as “the Guarantor”, which
expression shall, unless it be repugnant to the subject, meaning or context thereof, be deemed to mean and
include its successors and assigns)
IN FAVOUR OF:
Indian Overseas Bank, a body corporate constituted under Banking Companies Acquisition and Transfer of
Undertakings Act, 1970, having its Central Office at 763 Anna Salai, Chennai 600 002 (hereinafter referred
to as “the Bank”, which expression shall, unless it be repugnant to the subject, meaning or context thereof,
be deemed to mean and include its successors and assigns)
ON BEHALF OF:
M/s. _______________________________________________ , a company within the meaning of the
Companies
Act,
1956
(I
of
1956)
and
having
its
Registered
Office
at
_______________________________________________ (hereinafter referred to as “the Vendor”, which
expression shall, unless it be repugnant to the subject, meaning or context thereof, be deemed to mean and
include its successors and assigns)
1. WHEREAS the Bank on ________________, has entered into a contract with the vendor for
provision of MPLS VPN Connectivity (hereinafter collectively called “MPLS VPN Connectivity”) for
IOB’s WAN connectivity across India.
2. AND WEHREAS pursuant to the Bid Documents, Work Order dated ______________ and other
related documents (hereinafter collectively referred to as “the said documents”), the Bank has
agreed to procure from M/s. __________________________ _____________________ the said
MPLS VPN Connectivity, more particularly described in the said documents, and the vendor has
agreed to provide the said MPLS VPN Connectivity to the Bank, subject to payment of price as
Page - 32 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
stated in the said documents and also subject to the terms and conditions, covenants, provisions
and stipulations contained in the said documents.
3. AND WHEREAS pursuant to the above arrangement, the Bank has placed a Work Order with the
said vendors and the vendors has duly confirmed the same.
4. AND WHEREAS in terms of the said documents, the vendor has agreed to provide the MPLS VPN
Connectivity within a maximum period of 1 month from the date of the Work Order and to provide
an unconditional irrevocable performance Bank Guarantee in favour of the Bank from a Scheduled
Commercial Bank other than Indian Overseas Bank acceptable to the Bank for securing the Bank
towards faithful observance and performance by the vendor of the terms, conditions, covenants,
stipulations, provisions of the Contract / the said documents.
5. AND WHEREAS at the request of the vendor, the Guarantor has agreed to guarantee the Bank,
payment
of
Rs.
________________
(Rupees
_____
_______________________________________ only), being 20% of the contract value, towards
faithful observance and performance by the vendor of the terms of the contract.
NOW THEREFORE THIS AGREEMENT WITNESSETH AS FOLLOWS :
In consideration of the premises, the Guarantor hereby unconditionally, absolutely and irrevocably
guarantees the Bank as follows:
6. The Guarantor hereby guarantees and undertakes to pay, on demand, to the Bank at its office at
Chennai forthwith, the sum of Rs. _____________ or any part thereof, as the case may be, as
aforesaid due to the Bank from the vendor, towards any loss, costs, damages etc., suffered by the
Bank on account of default of the vendor in the observance and performance of the said delivery
obligations and other terms, conditions, covenants, stipulations, provisions of the contract, without
any demur, reservation, contest, recourse or protest or without any reference to the vendor. Any
such demand or claim made by the Bank, on the Guarantor shall be final, conclusive and binding,
not withstanding any difference or any dispute between the Bank and the vendor or any dispute
between the Bank and the vendor pending before any Court, Tribunal, Arbitrator, or any other
authority.
1. The Guarantor agrees and undertakes not to revoke this Guarantee during the
currency of these presents, without the previous written consent of the Bank and
further agrees that the Guarantee herein contained shall continue to be enforceable
until and unless it is discharged earlier by the Bank, in writing.
Page - 33 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
2. The Bank shall be the sole judge to decide whether the vendor has failed to perform
the terms of the contract for providing the MPLS VPN Connectivity, and on account of
the said failure what amount has become payable by the vendor to the Bank under
this Guarantee. The decision of the Bank in this behalf shall be final, conclusive and
binding on the Guarantor and the Guarantor shall not be entitled to demand the Bank
to establish its claim under this Guarantee but shall pay the sums demanded without
any objection, whatsoever.
3. To give effect to this Guarantee, the Bank, may act as though the Guarantor was the
principal debtor to the Bank.
4. The liability of the Guarantor, under this Guarantee, shall not be affected by
4.i) any change in the constitution or winding up of the vendor or insolvency or any
absorption, merger or amalgamation of the vendor with any other company, corporation or
concern; or
4.ii) any change in the management of the vendor or takeover of the management of the
vendor by the Government or by any other authority; or
4.iii) acquisition or nationalization of the vendor and/or of any of its undertaking(s) pursuant
to any lay; or
4.iv) any change in the constitution of the Bank / vendor; or
4.v) any change in the set up of the Guarantor which may be by way of change in the
constitution, winding up, voluntary or otherwise, absorption, merger or amalgamation or
otherwise; or
4.vi) the absence or deficiency of powers on the part of the Guarantor to give Guarantee(s)
and/or Indemnities or any irregularity in the exercise of such powers.
6.5 Notwithstanding anything contained herein:
i)
Our liability under this Bank guarantee shall not exceed
Rs___________ (Rupees __________________ only);
ii)
This Bank guarantee shall be valid upto ………..; and
iii)
We are liable to pay the guaranteed amount or any part thereof under
this Bank guarantee only and only if you serve upon us a written claim or
demand on or before _____________” (* *)”
Page - 34 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
6.6
For all purposes connected with this Guarantee and in respect of all disputes and
differences under or in respect of these presents or arising there from, the courts of Chennai city where the
Bank has its Central Office shall alone have jurisdiction to the exclusion of all other courts.
IN WITNESSE WHEREOF the Guarantor has caused these presents to be executed on
the day, month and year first herein above written as hereinafter appearing.
SIGNED AND DELIVERED BY
The within named Guarantor,
____________________________________,
by the hand of Shri. ___________________________________,
its authorized official.
(*) To be suitably altered depending on the nature of constitution of the bank that issues the guarantee.
(**) There shall be a claim period of one month from the date of expiry of the guarantee. Hence the
date should be one month from the date of expiry of guarantee
Page - 35 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
ANNEXURE – VI
PROFORMA OF BANK GUARANTEE
THIS GUARANTEE AGREEMENT executed at ___________ this ________ day of
_____________ Two Thousand eight
BY :
______________________ Bank, (*) a body corporate constituted under Banking Companies
Acquisition and Transfer of Undertakings) Act, 1970, having its Registered Office/ Head Office at
______________,
and
a
Branch
Office
at
_____________________________________________________ (hereinafter referred to as “the
Guarantor”, which expression shall, unless it be repugnant to the subject, meaning or context thereof,
be deemed to mean and include its successors and assigns)
IN FAVOUR OF:
Indian Overseas Bank, a body corporate constituted under Banking Companies (Acquisition and
Transfer of Undertakings) Act, 1970, having its Central Office at 763, Anna Salai, Chennai 600 002
(hereinafter referred to as “Bank”, which expression shall unless it be repugnant to the subject,
meaning or context thereof, be deemed to mean and include its successors and assigns),
1.WHEREAS
the
Bank,
on
_____________________
has
concluded
a
Contract
with
___________________ a company within the meaning of the Companies Act, 1956 (1 of 1956) and having
its registered office at ______________________________ for provision of MPLS VPN Connectivity
hereinafter collectively called “MPLS VPN Connectivity” for IOB’s WAN connectivity across India.
2. AND WHEREAS pursuant to the Bid Documents, Work Order, and the other related documents
(hereinafter collectively referred to as “the said documents”), the Bank has agreed to procure from
M/s…………………………….………………………who has agreed to provide to the Bank
………………….the said MPLS VPN Connectivity, more particularly described in the said
documents, subject to payment of the price as stated in the said documents and also subject to the
terms, conditions, covenants, provisions and stipulations contained in the said documents.
3. AND WHEREAS pursuant to the above arrangement, the Bank, has concluded a Contract, with
M/s. ………………………… on ………. (hereinafter referred to as “the Vendor” which expression
Page - 36 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
shall unless it be repugnant to the subject, meaning or context thereof, be deemed to mean and
include its successors and assigns), subject to the terms and conditions contained in the said
documents and the vendor has duly confirmed the same.
4. AND WHEREAS in terms of the Contract stated in the said documents, the vendor has agreed to
commission and maintain the MPLS VPN Connectivity and to provide an unconditional and
irrevocable performance bank guarantee, in favour of the Bank, from a Scheduled Commercial
Bank other than Indian Overseas Bank acceptable to the Bank for securing the Bank towards
faithful observance and performance by the vendor of the terms, conditions, covenants,
stipulations, provisions of the Contract/the said documents.
5. AND WHEREAS at the request of the Vendor, the Guarantor has agreed to guarantee the Bank,
payment of Rs. ___________ (Rupees _________ __________________ only) being 5% of the
contract value towards faithful observance and performance by the Vendor of the terms of the
Contract.
NOW THEREFORE THIS AGREEMENT WITNESSETH AS FOLLOWS:
In consideration of the premises, the Guarantor hereby unconditionally, absolutely and irrevocably
guarantees the Bank as follows:
6. The Guarantor hereby guarantees and undertakes to pay, on demand, to the Bank at its office at
Chennai forthwith, an amount of Rs ……(the amount equal to 5% of the order value or any part
thereof, as the case may be), as aforesaid due to the Bank from the Vendor, towards any loss,
costs, damages, etc. suffered by the Bank on account of default of the Vendor in providing
comprehensive maintenance as per the contractual terms and in the observance and performance
of other terms, conditions, covenants, stipulations, provisions of the Contract, without any demur,
reservation, contest, recourse or protest or without any reference to the Vendor. Any such
demand or claim made by the Bank, on the Guarantor shall be final, conclusive and binding
notwithstanding any difference or any dispute between the Bank and the Vendor or any dispute
between the Bank and the Vendor pending before any Court, Tribunal, Arbitrator, or any other
authority.
Page - 37 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
1. The Guarantor agrees and undertakes not to revoke this Guarantee during the
currency of these presents, without the previous written consent of the Bank and
further agrees that the Guarantee herein contained shall continue to be enforceable
until and unless it is discharged earlier by the Bank, in writing.
2. The Bank shall be the sole judge to decide whether the Vendor has failed to perform
the terms of the Contract in providing comprehensive maintenance as per the
contractual terms by the Vendor to the Bank, and on account of the said failure what
amount has become payable by the Vendor to the Bank under this Guarantee. The
decision of the Bank in this behalf shall be final, conclusive and binding on the
Guarantor and the Guarantor shall not be entitled to demand the Bank to establish its
claim under this Guarantee but shall pay the sums demanded without any objection,
whatsoever.
3. To give effect to this Guarantee, the Bank, may act as though the Guarantor was the
principal debtor to the Bank
4. The liability of the Guarantor, under this Guarantee shall not be affected by
i) any change in the constitution or winding up of the Vendor or any absorption,
merger or amalgamation of the Vendor with any other company,
corporation or concern; or
ii) any change in the management of the Vendor or takeover of the
management of the Vendor by the Government or by any other authority;
or
iii)
acquisition or nationalisation of the Vendor and/or of any of its
undertaking(s) pursuant to any law; or
iv)
any change in the constitution of the Bank / Vendor; or
v) any change in the set up of the Guarantor which may be by way of change
in the constitution, winding up, voluntary or otherwise, absorption, merger
or amalgamation or otherwise; or
vi)
the absence or deficiency of powers on the part of the Guarantor to
give Guarantees and/or Indemnities or any irregularity in the exercise of
such powers.
5. Notwithstanding anything contained herein:
i)
Our liability under this Bank guarantee shall not exceed
Page - 38 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
Rs___________ (Rupees __________________ only);
ii)
This Bank guarantee shall be valid upto ………..; and
iii)
We are liable to pay the guaranteed amount or any part thereof under
this Bank guarantee only and only if you serve upon us a written claim
or demand on or before _____________(**)
6. For all purposes connected with this Guarantee and in respect of all disputes and
differences under or in respect of these presents or arising there from the courts of Chennai city where the
Bank has its Central Office shall alone have jurisdiction to
the exclusion of all other
courts.
IN WITNESS WHEREOF the Guarantor has caused these presents to be executed on
the day, month and year first herein above written as hereinafter appearing.
SIGNED AND DELIVERED BY
the within named Guarantor,
______________________,
by the hand of Shri.___________________________,
its authorised official.
(*) To be suitably altered depending on the nature of constitution of the bank that issues the guarantee.
(**) There shall be a claim period of one month from the date of expiry of the guarantee. Hence the
date should be one month from the date of expiry of guarantee.
Page - 39 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
NON DISCLOSURE AGREEMENT
ANNEXURE VII
THIS AGREEMENT made and entered into at Chennai on this the…..day of………2008
between Indian Overseas Bank, a body corporate constituted under the Banking Companies
(Acquisition & Transfer of Undertakings) Act 1970, having its Central Office at No.763,
Anna Salai, Chennai, hereinafter called the “BANK” which term shall wherever the context
so require includes its successors and assigns
AND
……………………a company incorporated under the Companies Act 1956 a partnership
constituted and registered under the Indian Partnership Act with its registered office at …….
and its local office at ………… ……… …………… ……….. hereinafter called the
“Firm” which term shall wherever the context so require includes its successors and assigns,
WITNESSETH:
WHEREAS
The Bank is interalia engaged in the business of banking and in the course of such business
activity intends to procure MPLS VPN connectivity for its data centres and regional nodes
and has an exhaustive Information Systems Security Policy in place
The parties intend to engage in discussions and negotiations concerning establishment of
business relationship between themselves. In the course of discussions and negotiations, it is
anticipated that the parties may disclose or deliver to the other certain or some of its trade
secrets or confidential or proprietary information for the purpose of business relationship.
NOW THERFORE THIS AGREEMENT WITNESSETH and it is hereby agreed by and
between the parties hereto as follows:
Confidential informationConfidential information means all information disclosed/furnished by either party to
another party in connection with the business transacted/ to be transacted between the
parties. Confidential information shall include any copy, abstract, extract, sample, note
or module thereof and electronic material or records.
The firm may use the information solely for and in connection with the purpose the
information was conveyed.
1. Use of Confidential InformationEach party agrees not to use the other’s confidential information for any purpose other than
for the specific purpose. Any other use of such confidential information by any party shall be
made only upon the prior written consent from the authorized representative of the other
party or pursuant to subsequent agreement between the Parties hereto.
2. The firm shall not commercially use or disclose for commercial purpose any confidential information or any
materials derived there from, to any other person or entity other than persons in its direct employment who have
a need to access and knowledge of the said information, solely for the purpose authorized above.
Page - 40 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
3. Neither party shall make news release, public announcements, give interviews, issue or
publish advertisements or Agreement, the contents/provisions thereof, other information
relating to this agreement, the purpose, the Confidential information or other matter of this
agreement, without the prior written approval of the other party.
Exemptions
The obligations imposed upon either party herein shall not apply to information,
technical data or know how whether or not designated as confidential, that:
i.
Is already known to the receiving party (ie the party receiving the
information) at the time of the disclosure without an obligation of confidentiality
ii.
Is or becomes publicly known through no unauthorized act of the
receiving party
iii.
Is rightfully received from a third party without restriction and without
breach of this
agreement
iv.
Is independently developed by the Receiving party without use of the
other party’s Confidential information and is so documented
v.
Is disclosed without similar restrictions to a third party by the Party
owning the confidential information
vi.
Is approved for release by written authorization of the disclosing party;
or
vii.
Is required to be disclosed pursuant to any applicable laws or
regulations or any order of a court or a governmental body; provided, however that the
Receiving party shall first have given notice to the Disclosing Party and made a
reasonable effort to obtain a protective order requiring that the confidential information
and / or documents so disclosed be used only for the purposes for which the order was
issued.
4. Term
This agreement shall be effective from the date of the execution of this agreement and
shall continue till expiration or termination of this agreement due to cessation of the
business relationship between the parties. Upon expiration or termination as contemplated
herein the Receiving party shall immediately cease any or all disclosures or uses of
confidential information and at the request of the disclosing party, the receiving party
shall promptly return or destroy all written, graphic or other tangible forms of the
confidential information and all copies, abstracts, extracts, samples, note or modules
thereof
The obligations of the firm respecting disclosure and confidentiality shall continue to be
binding and applicable without limit until such information enters the public domain.
5. Title and Proprietary rights
Notwithstanding the disclosure of any confidential information by the firm, the bank shall
retain title and all intellectual property and proprietary rights in the confidential
information. No license under any trademark, patent or copyright or application for the
Page - 41 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
same which are existing or thereafter may be obtained by the Bank is either granted or
implied by the conveying of confidential information.
6. Return of confidential information:
Upon written demand of the Bank, the firm shall (I) cease using the confidential information (ii)
return the confidential information and all copies, abstracts, extracts, samples, note or modules
thereof to the disclosing party within seven (7) days after receipt of notice and (iii) upon request of
the disclosing party, certify in writing that the firm has complied with the obligations set forth in
this paragraph.
7. Remedies:
The firm acknowledges that if it fails to comply with any of its obligations hereunder, the
Bank may suffer immediate, irreparable harm for which monetary damages may not be
adequate. The firm agrees that, in addition to all other remedies provided at law or in equity,
the Bank shall be entitled to injunctive relief hereunder.
8. Entire agreementThis agreement constitutes the entire agreement between the parties relating to the matter
discussed herein and supercedes any and all prior oral discussion and/or written
correspondence or agreements between the parties. This agreement may be amended or
modified only with the mutual written consent of the parties. Neither this agreement nor any
rights, benefits and obligations granted hereunder shall be assignable or otherwise
transferable.
9. IndemnityThe firm agrees to keep confidential all information concerning the Bank that could be
considered as “Confidential Information”.
The firm agrees that in the event of the breach of the clause above by disclosure of
confidential information mentioned hereinabove the Firm would indemnify and keep the
Bank indemnified against all losses or damages and all action, suit, litigations or proceedings
(including all costs, charges, expenses relating thereto) that the Bank may incur or suffer any
damage to its property or reputation or otherwise howsoever as part of the assignment or
other related jobs entrusted and done by the firm. The firm agrees that the amount of
compensation as decided by the Bank will be final.
The firm agrees that the above compensation payable is in addition to any other right or
remedy available to the Bank due to the breach of the covenants contained in this agreement
including disclosure of confidential information.
10. Severability
If any provision herein becomes invalid, illegal or unenforceable under any law, the validity,
legality and enforceability of the remaining provisions and this agreement shall not be
affected or impaired.
Page - 42 -
INDIAN OVERSEAS BANK
Information Technology Department
Central Office, 763, Anna Salai,
CHENNAI – 600 002
RFP Ref No. RFP No 9/ dated 18.08.2008
Request for Proposal for providing High Bandwidth MPLS VPN Connectivity
11. Dispute resolution mechanism:
In the event of any controversy or dispute regarding the interpretation of any part of this
agreement or any matter connected with, arising out of, or incidental to the arrangement
incorporated in this agreement, the matter shall be referred to arbitration and the award
passed in such arbitration shall be binding on the parties. The arbitral proceeding shall be
governed by the provisions of Arbitration and Reconciliation Act 1996 and the place of
arbitration shall be Chennai.
12. Jurisdiction
The parties to this agreement shall submit to the jurisdiction of courts in Chennai.
13. Governing laws
The provisions of this agreement shall be governed by the laws of India
In witness whereof the parties hereto have set their hands through their authorised signatories
BANK
FIRM / COMPANY
Page - 43 -