SURESH RAJAPPA PHD MBA PMP 9015 Jasmine Lane / Irving, TX 75063 / T: (972) 550-6112; M: (214) 557-7173 / sureshvg@gmail.com http://www.webprofile.info/srajappa/ SENIOR IT EXECUTIVE / VICE PRESIDENT / VISION CIO Seasoned senior IT management professional with 16+ years’ experience leading large global IT programs and projects in software development and data warehousing for clients across diverse industries, generating millions of dollars to top and bottom lines. Successful recruiting and leading onshore/offshore cross-cultural teams to deliver complex enterprise-wide solutions within tight deadlines and budgets. Highly effective at breaking down strategic program/project initiatives into tactical plans and processes to achieve aggressive customer goals. Excel at leveraging strategic partnerships, global resources, process improvements, and best practices to maximize project delivery performance and ROI. Inspirational, solution-focused leader with exceptional ability managing multimillion-dollar P&Ls/budgets and change management initiatives. CORE LEADERSHIP QUALIFICATIONS PMO & BICC Technology Operations Management Global IT Team Leadership & Collaboration Process Improvements / Change Management P&L / Budget / ROI / Performance Accountability Complex Global IT Project & Project Management Integrating Technology & Business Solutions Resource Analysis, Development, & Deployment Strategic IT Planning & Execution PROFESSIONAL EXPERIENCE PRICEWATERHOUSECOOPERS – Dallas, TX 2007–Present Senior Director Leading provider of management and advisory consulting services. Manage onshore and offshore consulting resources supporting the planning and execution of data management programs. Hire, supervise, train, and mentor approximately 100-member consulting team. Accountable for overall P&L performance and operations generating $25 million annually. Oversaw delivery of multiple million-dollar programs. $20 million in annual revenue growth generated by developing and implementing a corporate performance and business intelligence consulting practice supporting clients across diverse industries. Up to 25% in cost savings and 90%+ reduction in rework achieved by setting up and leading a 100-member, 24/7 offshore practice to deliver projects ahead of schedule and under budget. 14% boost in revenue opportunities by providing training in leadership development and best practices as well as presenting at conferences. 26% reduction in staffing costs attained by establishing and maintaining a business intelligence competency center that increased usage of business information across the organization by 74%. Improved the timeliness of making decisions by 45%+ and increased business-user satisfaction levels 48% by creating processes for reporting and submitting business data/knowledge. AVANADE (Accenture Company) – Dallas, TX 2006–2007 Practice Director Leading provider of data warehousing, CPM, and data management solutions for Fortune 500 Clients. Directed a consulting practice specialized in developing and implementing data warehouse solutions per client requirements with oversight for project management, IT procurement, IT budget development & usage, process improvements, and staff resources. Managed $10 million P&L. Hired and managed technical project managers and team members. Accountable for overseeing scopes, schedules, and budgets for BI/CDI projects. Championed design sessions and modeling approaches for enterprise-wide BI data architecture. Created and led a Project Management Office (PMO) from the ground-up. Introduced an enterprise information management strategy supporting corporate IT. $1+ million in hardware, software licensing, and maintenance cost savings and 30% improvement in customer service performance attained by translating business requirements into new cost-effective technology solutions. 10% decrease in project costs with 25% reduction in software licensing expenses generated by setting up and managing PMO and BICC at client locations and serving as change agent to streamline development processes. Reduced project costs up to 35% and improved project delivery up to 15% by designing and launching both an offshore center and global delivery model supporting technology projects. 40% decrease in transaction processing times garnered by successfully recommending the implementation of shared service centers (SSCs) to support financial processes for CFO of a manufacturing organization. Suresh Rajappa, Professional Experience, Continued… PAGE 2 OF 2 Selected Achievements, Continued… 60% increase in project visibility and 20% reduction in resource usage achieved by creating a strategic IT roadmap outlined with tactical processes to effectively prioritize projects requirements and resources across an IT organization. $5 million in revenue growth within one year secured by defining and creating a performance measurement tool to design and build a data warehousing solution for finance and forecasting applications. SAP CORPORATION (Formerly OutlookSoft Corp.) – Dallas, TX 2003–2006 Senior Engagement Manager Industry leader in enterprise-performance management software and solutions. Provided senior leadership for various client engagements with accountability for strategic project planning and execution, solution design and deployment, enterprise performance management, setting goals and establishing priorities, resource management, forecasting and budgeting, and customer and team relations. Oversaw performance issues for minority interest and consolidation modules. Implemented IC Elimination and ForEX Translation tools. Worked as a Solution Architect in designing a BPM/CPM solution. Served as Subject-Matter Expert and Technical Architect for various system architecture and design meetings. 10% in approximate cost savings with up to 15% decrease in project delivery times captured by introducing a project (Summit) methodology supporting enterprise-wide corporate performance management initiatives. 2% reduction in cost variance achieved by launching ongoing monthly estimating and work-tracking practices to monitor and manage project progress and to meet significant delivery timeline changes. Cut yearly financial planning from 2.5 months to less than a month by implementing industry-leading best practices that included using key indicators to measure performance as part of facilitating senior executive decision making. CGI INC. – Dallas, TX 1995–2002 Program Manager Large global consulting firm, headquartered in Canada with more than 80 offices worldwide. Oversaw program operations supporting the development and implementation of web technologies and business intelligence solutions. Managed vendors, consultant, and partners in completing a large multi-year VB.NET / SQL Server 2000 / XML / Crystal Reports software development project. Leveraged Project Management Office-based (PMO) practices, approaches, and standards to facilitate consistent project progress and tracking between multiple sites and remote software development groups. $90,000+ in cost savings and on-time delivery accomplished by monitoring and enforcing consistent monthly estimating and resource tracking practices in completing various software development projects. Successfully recommended changes to senior leadership in migrating an outdated software-maintenance workflow organization to a new, more robust product-software development environment. TATA UNISYS – Bangalore, India 1993–1995 System Analyst Global consulting firm providing Middleware and emerging technologies across various industries. Led analysis, design, development, and deployment of business systems supporting large national/international banks (Bank of New York & Associated Bank of South Africa) and large auto giants (Ford). Introduced offshore changemanagement methodologies to improve handling of onsite project changes and avoid scope creep, decreasing project rework time by 30%. EDUCATION / CERTIFICATIONS Executive M.B.A. (Finance & Strategy), Southern Methodist University, Dallas, TX Ph.D. in Computer Science, Kennedy Western University, Thousands Oaks, CA B.S. in Electrical & Electronics Engineering, PSG College of Technology, Coimbatore, India Certifications: Project Management Professional (PMP), PMI Six Sigma Green Belt, Villanova University Certified Process Professional, Bennu Group Microsoft Certified Professional, Microsoft Corp 9015 Jasmine Lane / Irving, TX 75063 / T: 972-550-6112; M: 214-557-7173 / sureshvg@gmail.com