JOHN C. MAY
______________________
13115 Addison Road · Roswell · GA · 30075
770-595-3073 · johnmay@k6may.com
OBJECTIVE
To provide effective solutions and apply hard-earned insight into building and running cost-effective, efficient,
business driven development organizations.
QUALIFICATIONS
Expert in Software Engineering Management. Experience in both Fortune 500 and small companies. Demonstrated
success in leading engineering organizations. Expert in object-oriented, Internet architecture, design and
development. Managed from two to one hundred fifty employees. Managed both hardware and software projects.
Written books and articles on both Java and C++ programming. Taught Object Programming and frameworks at the
University of California, Berkeley, EECS department.
WORK EXPERIENCE
CTO
Vocalocity, Inc. - Atlanta, GA
2009 – 2010
Vocalocity is the leading provider of Voice over Internet Protocol (VoIP) communication services for small
businesses that have fewer than 20 employees. Vocalocity powers small businesses with its core offering,
VocalocityPBX, a proprietary hosted PBX solution that provides them with the quality and reliability of traditional
PBX phone system, with more features, flexibility and cost savings. Vocalocity helps small businesses compete more
effectively, by giving them the communication services traditionally reserved for larger organizations, at small
business prices.
As CTO, I was responsible for the strategic, engineering process, and architectural decisions involving the daily
activities of software development, telephony development, network engineering, system engineering, QA, project
management, and business analyst. I also presented the technology status to the Board of Directors. Vocalocity is a
Java, JavaScript, and Postgres environment.
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Built a high performance staff from 11 employees to 25 to facilitate rapid company growth.
Improved system availability from hours of downtime per month to 99.95%.
Initiated a number of best practices including Agile (Scrum) development, high and detailed level
requirements, project management (including risk analysis and mitigation), daily stand-ups, continuous
builds, and peer and product owner reviews.
Implemented a load test environment to test Vocalocity’s systems to full production levels.
Migrated Vocalocity’s third party software tools to the latest versions. Reduced the company’s technology
stack.
CTO, Founder, Board of Directors
Recordant, Inc., Atlanta, GA
2003 - 2009
Recordant was the only provider of audio-capture technology solutions that generate actionable feedback from
organizations’ face-to-face interactions with the public. Recordant also provided distributed telephony recording for
widely dispersed enterprises. The company’s technology allows these interactions to be analyzed and processed
automatically, ultimately providing significant improvements in customer service and standards compliance, while
maximizing sales performance. The company raised over $15 million in venture funding from Pequot Ventures,
Kodiak Venture Partners and Aurora Funds.
As CTO, I was responsible for all technology decisions and direction involving the company. Recordant was a Java,
JavaScript, C++, and SQL Server environment.
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Envisioned the concept for the company. Presented concept to investors raising the A and B rounds of
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funding ($15 million). Hired a CEO. Was a member of the Board of Directors.
Built a highly experienced staff of 17 engineers. Company employed over fifty people.
Developed a system that encompassed software as a service and hardware devices. This required directing
and hands on development of software, firmware, hardware, and technicians, to produce the products.
Initiated a number of best practices including Agile (Scrum) development, high and detailed level
requirements, project management (including risk analysis and mitigation), daily stand-ups, continuous
builds, and peer and product owner reviews.
Facilitated the delivery of systems to U.S. Army, ADP, ATT, and others in the government, banking,
finance, and retail sectors.
Company received the Herring 100 award from Red Herring for 2007 (one of only four recognized in the
Southeast). I was a finalist on the TechJournal South “Most Influential People in the Southeast Technology
Community - 2007” and was nominated for the Ernst & Young “Entrepreneur of the Year - 2007”
CTO / Senior Vice President – Engineering
Witness Systems, Inc., Atlanta, GA
1999 – 2003
Witness Systems (NASDAQ: WITS) provided the contact center industry's first integrated performance optimization
software suite to help global enterprises capture customer intelligence and optimize workforce performance.
Comprising of business-driven multimedia recording, performance analysis and e-learning management applications,
the browser-based solution was designed to enhance the quality of customer interactions across multiple
communications media, including the telephone, e-mail and Web. The closed-loop suite would enable companies to
record, evaluate and analyze customer contacts, and then launch e-learning to develop staff, generate additional
revenue, and achieve greater customer retention and loyalty. An integrated business consulting, implementation and
training methodology provides services to support an effective, rapid deployment of the software that enabled
organizations to maximize their return on investment.
As CTO, I led technology development for a publically held company manufacturing call recording systems.
Technologies included Java, C++, Oracle, and SQL Server.
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Built an engineering staff from around 80 employees to over 130 to facilitate rapid company growth.
Witness Systems had not released any new products in over a year. Development group was on a “death
march” to complete version 6 of their product. Turned around development group to releasing new
versions of product every quarter. In first year, three additional products were released.
Initiated a number of best practices including Rapid development, high and detailed level requirements,
project management (including risk analysis and mitigation), daily stand-ups, daily builds, and peer and
product owner reviews. Reduced company’s technology stack.
Brought company’s IP fro one patent to more than a dozen.
Performed technology due diligence on several acquisitions and potential acquisitions for Witness.
CTO
SideTalk, Inc., Atlanta, GA
1999 - 1999
SideTalk was a ventured backed co-browsing service primarily used for entertainment. The company was backed by
Mellon Ventures and Noro-Moseley. The company was acquired by Witness Systems after eight months of
operation.
Principal
Renaissance Solutions Worldwide, Inc., Atlanta, GA
1998 - 1999
Built a practice for Renaissance that provided contract Internet software development the employed both consultant
and contractor resources.
Director Software Development
BellSouth.net, Atlanta, GA
The Registry Inc., Atlanta, GA
1996 - 1998
Was one of the founding members of BellSouth.net. Directed software development for the Internet services
subsidiary of a BellSouth. Managed all aspects of software development for the subsidiary. Was a major contributed
in bringing subsidiary from inception to $53 million in revenue with over 200,000 users in just two years. Today
BellSouth.net has over seven million users and still uses many of the systems developed under my direction.
Contractor
Quester Technology, Inc., Fremont, CA
Becton - Dickinson, Inc., Milpitas, CA
1992 - 1995
1992
Consultant
Apple Computer, Inc./HBO
Lucas Films’ Industrial Light and Magic
Julian Systems, Inc./Tecor, Inc.
Department of Defense/Department of Energy
ICS Electronic/Logitech/Intergraph
1989 - 1992
General Manager - Circuit Tools Division
Intergraph Corporation, San Ramon, CA
Circuit Tools Division
1985 - 1989
Managed and directed the software development efforts of a division of Intergraph, a Fortune 500 company.
Managed up to forty-five software engineers with six direct reports. Increased division revenues from $2.0 million
to $11.0 million annually. Increased the number of products produced by the division from two to more than twenty.
Administered an annual budget of $4.0 million. Today this division is a part of Mentor Graphics, Inc.
President, CEO. Founder, and Board of Director
Circuit Tools, Inc., San Ramon, CA
Subsidiary of Cray Research
1983 - 1985
Founded and managed a subsidiary of a Cray Research, Inc. Developed business plan, hired management team,
established facilities, raised capital, set technical direction, directed product development, developed customers
relations, negotiated contracts. Raised $1.5 million in capital, company developed two products, grew company to
twenty employees, established relations to distribute products. When the company reached $2.0 million annually in
revenue, arranged for acquisition of company by important strategic partner, re-engineered company after
acquisition.
Director/Vice-President - Electrical Engineering Applications & Computer-Aided-Design
Cray Research, Inc., Supercomputers, Minneapolis, MN
1981 - 1983
Manager Electrical Engineering Applications
Control Data Corporation, Minneapolis, MN
Cyber 200 Supercomputer Group
1979 - 1981
Electrical Engineer
Sangamo – Weston (Division of Schlumberger), Atlanta, GA
1975 – 1979
ADDITIONAL INFORMATION
Instructor:
University of California at Berkeley, Department of Electrical Engineering and Computer Science. (1991
- 1996)
Instructor:
Bear River Institute, Berkeley, CA “C++ Programming for the Macintosh,” “The Macintosh Toolbox,”
“Programming with MacApp,” “Fundamentals of the Macintosh.”
Author:
Extending the Macintosh Toolbox, in Japanese from the Macintosh Inside Out series, an Addison Wesley publication. (1995)
Programming Primer for the Macintosh, Vol. 2 Academic Press, Inc. publication.
(1995)
Programming Primer for the Macintosh, Vol. 1, Academic Press, Inc. publication.
(1994)
Symantec C++ for the Macintosh: The Basics, in Japanese, a Henry Holt - M&T Books publication.
(1994)
Symantec C++ for Windows: The Basics, a Henry Holt - M&T Books publication. (1994)
Symantec C++ for the Macintosh: The Basics, a Henry Holt - M&T Books publication. (1993)
Think C Complete, Macintosh Inside Out series, an Addison - Wesley publication. (1992)
Extending the Macintosh Toolbox from the Macintosh Inside Out series, an Addison - Wesley
publication. (1991)
Speaker:
Frequent speaker at MacWorld Exposition, CaseWorld, and World-Wide Developer Conference.
Other:
Amateur Radio Operator - Extra Class, callsign K6MAY