DRAFT Report of the Commonwealth Secretariat/Caribbean Export Development Agency (Caribbean Export) Regional Workshop on Export Competitiveness Strategies 23 – 25 May 2006 Barbados Report of the Commonwealth Secretariat/ Caribbean Export Development Agency (Caribbean Export) Regional Workshop on Export Competitiveness Strategies Commonwealth Secretariat iii Executive Summary The Regional Workshop on Export Competitiveness was held in Barbados on May 23 – 25, 2006 at Amaryllis Hotel. This workshop was organized by the Commonwealth Secretariat in collaboration with the Caribbean Export Development Agency (Caribbean Export). The objective of the workshop was to promote best practices among stakeholders in the Commonwealth Caribbean Countries and raise awareness of the benefits of collaboration for enhanced competitiveness. The 46 participants and presenters were mostly high level public and private sector officials from countries where the Commonwealth Secretariat has supported competitiveness projects in the recent past, or where a request for technical assistance on the subject is currently under consideration. These countries include Antigua and Barbuda, Belize, Dominica, Grenada, Jamaica, Trinidad & Tobago, St. Vincent and the Grenadines, St. Lucia and Barbados. The format of the workshop included country presentations, case studies and trade expert presentations as well as work group sessions and a panel discussion and focussed on areas such as Tourism, Professional Services, Trade Facilitation and National Export Strategies. The country presentations highlighted several constraints to achieving the underpinnings of national economic prosperity including the high cost of conducting business; lack of innovative programmes; inadequate linkage between export competitiveness programmes and the global and regional trade agenda and a lack of representation of professional services exports. The case studies and trade expert presentations provided valuable information on the models, policies, practices and technology that can be adopted by the region to assist in the development of strategies to achieve export advantage. The benefits of regional integration and the movement of skilled labour as it relates to the CARICOM Single Market and Economy were mentioned as fundamental to achieving regional economic prosperity. The workgroup sessions allowed participants to collaborate to identify the constraints to regional competitiveness, develop strategies to overcome these challenges and to link the strategies to actions. The key constraints identified were a lack of a common export competitiveness vision; insufficient dissemination of information; factors relating to productivity; insufficient resources to promote the development of new markets; insufficient linkages between sectors; limited access to financing; the high cost of business and inadequate transport for goods and services. The discussion also highlighted that there was considerable confusion between national and regional competitiveness. iv Participants suggested a tripartite consultative process involving the private sector, the public sector and civil society, the setting of time lines for the implementation of activities and the allocation of responsibilities as critical to the development of a clear vision. Other major findings related to increasing the linkages between sectors by using a cluster approach, deconstructing the industry in the case of tourism in addition to conducting research to identify the supply and demand. Increasing access to financing by diversifying financial instruments, identifying wining bankable projects and expanding the scope of existing development banks to reduce risk were also significant recommendations of the workshop as well as enhancing productivity through innovative technological processes, reviewing legislation regulation and private /public sector reform. The workshop also provided the donor agencies with some insight into the problems affecting the region in terms of competitiveness and allowed the participants to understand the changing environment of the donor agencies as it relates to trade support and inter-donor collaboration. The workshop not only identified regional competitiveness issues but more importantly it initiated the process to help the region overcome the challenges to regional export competitiveness by providing the required collaborative environment and guidelines on how to proceed. v Contents Executive Summary ............................................................................................................ ii Opening Addresses ............................................................................................................. 1 Participants Expectations .............................................................................................. 3 Export Competitiveness: Getting down to Basics – Nikhil Treebhoohun .................... 4 A. Session One - Country Presentations ............................................................................ 8 Barbados ....................................................................................................................... 8 Belize ............................................................................................................................ 8 Dominica ....................................................................................................................... 9 Grenada ....................................................................................................................... 10 Jamaica........................................................................................................................ 11 St. Lucia ...................................................................................................................... 11 St. Vincent and the Grenadines ................................................................................... 12 Trinidad and Tobago ................................................................................................... 12 Antigua & Barbuda ..................................................................................................... 13 Key Issues Arising from Country Presentations ..........Error! Bookmark not defined. B. Session Two - Case Studies and Plenary Discussions ................................................ 16 Export competitiveness and the Tourism Sector - Dr. Auliana Poon......................... 16 Exporting Professional Services from the Caribbean – Sunhil Sinha ......................... 17 Best Practices on the Export of Professional Services – Howard Baron ................... 19 The Singapore Experience .......................................................................................... 20 Caribbean Export Development Agency - Taiana Mora-Ramis ................................ 21 C. Session Three – Identification of Priority Issues ........................................................ 22 D. Session Four - Export Competitiveness in the Context of Trade Negotiations - Lincoln Price .................................................................................................................................. 28 E. Session Five: Plenary: From Strategy to Implementation ......................................... 30 Identification of strong companies/sub-sectors in Professional Services ................... 31 F. Session Five - Plenary: From Strategy to Implementation ....................................... 34 G. The role of Donor Agencies in the Caribbean – Panel Discussion ............................. 38 H. Way Forward and Closing .......................................................................................... 43 List of Acronyms ........................................................................................................ 45 List of Participants ...................................................................................................... 46 Workshop Programme ................................................................................................ 58 vi Opening Addresses The workshop was opened by Nikhil Treebhoohun, Advisor and Head of Trade Section, Special Advisory Services Division of the Commonwealth Secretariat (COMSEC), Taiana Mora-Ramis, Executive Director of the Caribbean Export and Dr. Louis Woodroffe, Director of Foreign Trade, Ministry of Foreign Affairs and Foreign Trade in Barbados. Mr. Treebhoohun thanked the Caribbean Export for collaborating with the COMSEC in the organisation of the workshop. He said that this was the second workshop that the COMSEC had convened on Export Competitiveness. The first one was held in Botswana, March 7-9, 2006 and the third one will be held in the Pacific region in July 2006. In his opening comments Mr. Treebhoohun gave an overview of the Special Advisory Services Division (SASD) including the responsibility of the division for providing technical assistance to member countries within the four (4) main areas of Debt Management; Economic and Legal Services; Enterprise; and Agriculture and Trade. He commented that to enhance export competitiveness in member countries SASD assisted with the development of export and sector strategies, facilitated market development and helped member countries develop best practices in compliance with international standards. Mr Treebhoohun emphasised that the four areas of intervention supported by SASD are Tourism, National Export Strategies, the Export of Professional Services, Trade Facilitation and Market Development. The Export of Professional Services is a new area for the Caribbean. He highlighted that the COMSEC had new projects in the pipeline for the Caribbean countries which will commence in July 2006. Mr Treebhoohun further commented that the development of export competitiveness strategies was a fundamental element of the COMSEC’s mandate to introduce programmes to help reduce poverty. This workshop follows that mandate since it will allow Caribbean countries to identify their problems and to develop relevant strategies for export competitiveness. He said that this workshop will also provide the opportunity for regional countries to learn from each other and to formulate strategies to transform the region economically. Taiana Mora-Ramis in her opening remarks thanked the Commonwealth Secretariat for their work in facilitating the workshop. The workshop was directed to the 12 countries of the English-speaking Caribbean and would address the critical issues that influence the competitiveness of the region, as well as the actions that are currently being undertaken to achieve competitiveness. The practical experiences of similar countries and the models and best practices that supported their successes would also be discussed. Ms. Mora-Ramis stated that the Caribbean Export was becoming more responsive to the needs of the private sector as they seek to enhance their export competitiveness. She said that her organization was working in collaboration with other donor agencies including to the European Union in their Private Sector Development programme and the 1 Commonwealth Secretariat, in the promotion of the Professional Services programme to help the region diversify their economies. Speaking on behalf of the Ministry of Foreign Affairs and Foreign Trade in Barbados, Dr. Louis Woodroffe, welcomed the participants to the workshop. He explained the role of both the private and public sector as they related to export competitiveness. The main role of the public sector as the policy advisor was to ensure that the investment and business environment are conducive to firms becoming competitive. He also mentioned that governments must evaluate the constantly changing environment on a continuous basis to ensure that the existing environment is flexible and responsive to the needs of business and the investor. On the other hand the private sector must provide Government with the relevant feedback including the type of incentives necessary for the private sector to remain competitive. Dr. Woodroofe drew attention to the failure of small economies within the region to undertake sufficient competitive analysis to allow them to identify and respond to trends; economic distinctiveness; and competitive and technological issues which influence international competitiveness. The distinctive country characteristics of regional economies, as documented by the Commonwealth Secretariat which included the limited capacity to produce goods and services, limited access to external capital and a high degree of openness specifically in the services sector are all challenges to the achievement of competitiveness. Dr. Woodroffe said that international competitiveness strategies must be developed and pursued to overcome these challenges as well as the challenges posed by international and regional trade rules. The CARICOM Single Market and Economy (CSME) is one approach being used in the region to overcome the competitiveness challenge. However, Dr. Woodroffe hoped that this workshop would provide ideas on how the region can work together to develop and improve competitiveness strategies 2 Participants Expectations During the opening session of the workshop Mr. Nikhil Treebhoohun asked participants to state what they expected from this workshop. Table 1 lists the participant’s responses. Table 1 – showing participants responses Development of practical partnerships Identify how Caribbean Development Bank can assist the private sector to enhance export competitiveness Add value to sustainable development Expected to see more private sector companies participating in the workshop How we can leave with concrete proposals Linkages between agriculture and export on sustainable competitiveness development To obtain practical models relating to Use of IT to facilitate trade facilitation export competitiveness To identify the contribution that the private Export of professional services sector can make to global competitiveness Use brainstorming to provide ideas on how Opportunities and challenges of export the region can be more competitive competitiveness New systems for the frame working of Link successful tourism product with trade in the Caribbean agriculture Improve competitiveness in tourism Export competitive strategies for small linkages with different sectors businesses Marriage of trade export strategies to National export competitive strategies strengthen export competitiveness Find out how IICA can assist in Learn how to better advise clients in the international competitiveness and how trade sector IICA (B’dos) can assist with agro competitive programmes Determining what network can be develop Best practices and opportunities for to help with national export strategies partnerships 3 Export Competitiveness: Getting down to Basics – Nikhil Treebhoohun “Concepts without perceptions are empty; perceptions without concepts are blind.” Kant Mt. Treebhoohun used a quotation from Kant to explain to the participants that perceptions are important however perceptions without concepts are blind. Mr. Treebhoohun informed the participants that COMSEC can have perceptions of the problems affecting the region but to form effective concepts COMSEC needed to know the specifics of the various islands. The presenter posed the question “What is competitiveness?” He then asked participants to state their individual definition of competitiveness. The following are the participants’ definitions of competitiveness: “ to be the best company in terms of profitability in that market” “actions that lead to sustainable profits” “perception of who is in front of the game; comparison with other players for market share” “the ability to meet customers’ purchase criteria in ways that are superior to competitor’s” “doing things better than anyone else” “ability to take advantage of market opportunities and achieve commercial gain” “ ability to produce goods or services at a cost and quality better than the competitor” “meet market current and future needs in a more cost-efficient way than competitors” “the ability of a region, a country, a business to produce products and services that can be marketed and sold internationally on a value for money basis without subsidy” “efficiency in production of goods or services that offers cost and quality advantages to the consumer in comparison to another product or service” “the firm ability to successfully survive in the domestic and global market” “ability to capture, sustain and increase market share and profitability in existing and /or new targeted markets” “knowing what your market wants and meeting its needs better than anyone else” 4 Mr. Treebhoohun commented that Krugman defined competitiveness as “A dangerous obsession”, but in his opinion there are different views of competitiveness depending on the background or experience. Mr Treebhoohun indicated that by the end of the workshop he expected participants to defined competitiveness as it relates to our region. Competitiveness may be defined using measures of competitiveness such as Increase in exports of goods and services Market share X = f where X is export f is the relative prices, quality, lead time, after sales service, global business environment The presenter said that use of the market share definition to define competitiveness could lead to problems relating to the zero-sum game where the belief was that the only way a country could remain continuously competitive was by taking existing market share from another country. Thus, if one country increased its market share then the other country had lost completely. Mr. Treebhoohun also mentioned that preferential access was another factor of the market share definition that could negatively influence competitiveness. He pointed out that companies could experience decrease export revenue if they could diversify their product base. Low wage syndrome promoted the view that wages should be kept low to ensure competitiveness. On the contrary, low wages were a signal of lack of competitiveness. Maybe increasing the standard of living for citizens would be a better objective. The presenter further noted that competitiveness is not an enemy on the contrary it should lead to increase standard of living for the exporting countries. Mr. Treebhoohun opined that most countries using market share to determine competitiveness were locked into continuous depreciation of currency. Depreciation of currency was a tempting political solution, it made the private sector happy since exported goods and services were cheaper but the cost of imports increased. There were different levels of competitiveness including competitiveness at the country level, the sector level, the enterprise level and the individual level. At the country level structural factors that helped to increase competitiveness included the attractiveness of the country, the business environment, the legal and regulatory framework, macroeconomics and the social safety net. He also mentioned that human capital and physical infrastructure were other factors that influenced competitiveness at the country level. A country’s ability to increase its standard of living depended on its productivity. Increasing productivity increased competitiveness. The presenter referred to the definition of productivity given by Trade Unionists at a seminar on the Impact of 5 Productivity of workers in 2000 as “a process of continuous improvement in the production/ supply of quality output/service through efficient, effective use of inputs, with emphasis on teamwork for the betterment of all.” Mr. Treebhoohun further stated that productivity depended on the type of business environment, on both the quality and features of products (which determine the prices they can command) and on the efficiency with which they were produced. An educated workforce with an attitude for innovation and appropriate mindset also influenced productivity leading to increase competitiveness. In the long term productivity was the prime determinant of a country’s standard of living, 10% productivity growth could double the wealth of a country within one year. At the enterprise or sector level, different strategies should be applied to achieve competitiveness depending on the life cycle of the product and the environmental conditions. Mr. Treebhoohun pointed out that the application of strategies was similar to the seasons, as shown in the following diagram where different seasons required different strategies. He gave an example of tourism within the Caribbean, he said that it would not be prudent to continually reinforce thirty-year-old strategies instead the tourism services needed innovation Indicators which identified the competitiveness of a company included the business and work environment (providing that the business processes are efficient); the economic and technological infrastructure including whether there was a well-developed telecom industry to support e-processes; the educational level and skills of the workforce; entrepreneurship and enterprise development; and innovation and creativity. 6 Mr. Treebhoohun concluded his presentation by stating that the Caribbean should seek coherent export policies, he said that there should be specific institutional mechanisms to steer the policy in addition to a clear commitment and leadership from both the private and public sector. Finally, he asked participants to find out how to become more export competitive in the future, which was the broad objective of the regional workshop. 7 A. Session One - Country Presentations The first working session of the workshop was chaired by Dr. Denny Lewis-Bynoe. During this session participants presented brief country papers outlining competitiveness strategies adopted by their respective countries. The presentations identified specific strategies used to enhance a selected sector, the associated constraints and suggested actions that may be employed to improve competitiveness. Barbados Tourism continued to be the mainstay of the Barbados economy followed by the Financial Services and International Business and the Manufacturing sectors. In 2004 Tourism contributed 16.0% to the Real Gross Domestic Product (GDP). However, given the importance of the manufacturing sector as a source of employment and its contribution to the foreign exchange earnings the government was reinvigorating this sector pursuant to the vision of the National Strategic Plan 2005-2025. The vision of this plan was for a manufacturing sector fuelled by steady export growth, foreign exchange earnings and contributing to full employment, prosperity and annual sustainable growth. Challenges The main constraints affecting the national and sectoral competitiveness of Barbados included a lack of economies of scale, high cost of raw materials, high production costs, the use of obsolete technologies, undercapitalisation of many companies, limited funds for research and development and the inability or failure of some companies to meet international market standards and requirements. In addressing these challenges the government developed the Special Technical Assistance Programme (STAP), facilitated accessibility to capital for manufacturing enterprises and encouraged manufacturing companies to acquire international certification standards such as International Standards Certification (ISO) and Hazard Analysis and Critical Control Point (HACCP) food safety standards. Technical Assistance programmes including workshops and seminars were also being used to educate manufacturers on export competitive issues. Belize In Belize, the development of a National Export Strategy (NES) was necessary to identify specific products for export promotion, focus on certain target markets and generally, diversify and increase exports to generate foreign exchange earnings. The NES would also allow Belize to lobby international funding agencies based a precise strategy for promotion and economic development In the development of the NES, key stakeholders were identified and a core team of both the public and private sector was established. To determine the objectives of the NES, a 8 national response paper was drafted through consultation with the private and public sector and presented at the first NES Symposium in October 2005. This paper identified the five (5) areas of high export potential as Tourism, Agribusiness (emphasis on nontraditional and value-added products), Aquaculture & Fisheries, Information Communications Technology (ICT) and Environmental Goods and Services. Challenges The rejection of leadership roles by key stakeholders increased the implementation process. The level of Cabinet buy-in has been uncertain coupled with the constant changes in cabinet portfolios, creating an overall slow acceptance of the programme. Awareness of the process is not as comprehensive as previously expected with some government ministries seeing the NES as competing with their own strategies. In order to gain the full support of both the private and public sector it will be necessary to embark on a national education programme to create country-wide awareness. In addition, methodologies must be employed to gain the full support and public endorsement of the NES by Cabinet since “trade is the engine of growth for the Belizean economy and the Belize National Export Strategy is the key to that engine.” Discussion The discussion focussed on what approach could be considered by Belize to get the support of the Cabinet. The presenter pointed out that the NES already had the support of the Prime Minister as a result of the driving forces of the private sector. The process began in March 2005 and is expected to be completed in September 2006. Dominica Dominica’s export vision is “to stimulate exports to contribute significantly to the well being of Dominican citizens.” However, to meet the demands of the dynamic international trade and to articulate a vision in line with changes in the economy as it relates to trade, the government of Dominica has approached the COMSEC for assistance in the development of a NES. Services, Agriculture and Manufacturing are the key export sectors of Dominica with services contributing 65% of GDP. Traditionally agriculture consisting of banana and non-banana crops was the main export earner but since the US challenge of the European Union banana regime in 2001 the banana exports have been on the decline. The nonbanana exports have remained stable. The non-banana sector contributes significantly to the export earnings and accounts for 30-35% of the contribution of agriculture to GDP. Challenges The inadequate level of agricultural production, the high cost of production, operational inefficiencies, lack of resources for research and development and the high cost of freight are some of the major problems limiting the increase in agricultural exports. Problems 9 relating to payment delays and unsubstantiated spoilage claims also contribute to the challenge. These constraints may be addressed by the acquisition of production contracts and the synchronization of production and marketing, to ensure sufficient produce to meet the demand. Access to pre-shipment and post shipment financing would provide working capital and consequently reduce cash flow problems. Crop insurance and other risk management mechanisms would also offer financial protection against losses due to uncontrollable weather. The investment in appropriate transportation would ensure that freight is accessible. Grenada A Commonwealth/ITC Executive Forum on NES Strategy in 2004 formed the catalyst for the development of a NES Strategy. Grenada’s vision is to achieve a competitive export sector focussed on an optimal mix of high quality goods and services for the sustainable development of Grenada”. Significant milestones in the progress of this strategy included the formation of a strategy Core Team comprising of the private and public sector and a national consultation of the Response Paper entitled “The Case for a National Export Strategy: Key Issues and Possible Response”. The principal export sectors are tourism, agriculture, manufacturing and other services. Tourism is the most important generator of foreign exchange earnings in Grenada, generating more than 50% of the country’s foreign exchange earnings. There is a move away from traditional sand and sea tourism to nature and eco tourism. The tourism sector is taking an active role in protecting the environment and several hotels are involved in environment certification schemes. Challenges There are a number of factors which are constraints to private sector development and are obstacles to export competitiveness. These include: (a) (b) (c) (d) (e) (f) (g) (h) High international transport cost Low productivity Limited access to investment capital Low levels of entrepreneurial skills Lack of appropriate training Difficulties in accessing new technologies High level of dependency on expensive inputs Job creation and poverty reduction in rural communities Constraints specific to the tourism sector relate to capacity development including the quality of room, quality of airlift arrangements, quality of human resources in the tourism sector and the standards of attraction. In addition, the infrastructure, trade facilitation, the cost of doing business and market access all impinge on the competitiveness of the tourism sector. 10 Jamaica Jamaica’s vision for its exports is to have a competitive export sector, of quality Jamaican goods and services that lead to a significant reduction in the trade deficit by the year 2012 and to have a diversified export market. The Jamaican economy is supported by exports in agriculture, mining, manufacturing and services with tourism being the most important service sector contributing to one (1) in four (4) jobs in Jamaica. This sector was selected because it contributes significantly to the brand “Jamaica, accounts for approximately 10% of GDP and 50% to foreign export earnings. Jamaica’s tourism is guided by the Tourism Master Plan for Sustainable Development which seeks to build an inclusive industry by encouraging more people to participate in tourism with a view of spreading the benefits of tourism and strengthening the linkages with other sectors such as agriculture and manufacturing. Challenges The challenges of achieving competitiveness in the tourism sector relate to the sustainability of the environment; community engagement; ancillary and support industries; and diversification of the tourism product. Suggested strategies to improve competitiveness include: (a) Diversifying the tourism by developing more heritage-based attractions which reduces the demand for natural attractions preserving the natural environment in the process. (b) Widen the industry structure (c) Focus on environment (d) Create an inclusive industry Discussion A participant made a comment concerning the capital intensive nature of tourism and the conceivable low returns. He commented that tourism is often seen as a cash cow of foreign exchange, yet it is not friendly for job creation, there is a high percentage of leakage and it does not create a lot of wealth. He explained that in the tourism industry, the country is really the product, therefore development of the product is really development of the country. St. Lucia The development of a NES involved close collaboration with the private sector, the government and The International Trade Centre of the United Nations and WTO. The Lucia Chamber of Commerce Industry and Agriculture was the lead private sector agency involved in the discussions. Political support was critical to the process, as well as education through training meetings and workshops of all stake holders. The Strategy has recently received financing for its implementation in the 2006 /2007 Annual Budget. The goals of the export strategy include the creation of a satisfactory institutional arrangement for continuous development of exports and the enhancement of international 11 competitiveness of local exporters. Proposed product and market strategies must also be reflected in bilateral and multilateral trade negotiations such as the CSME and WTO. Agriculture and manufacturing are the key export sectors. Manufacturing includes activities such as agro-processing, beverages, paper products, garments and electrical products. This sector employs 8% of the population. St. Vincent and the Grenadines The key export sectors include agriculture, manufacturing and tourism-related services. Agriculture is the mainstay of the economy with bananas being the dominant export product. The main constraints affecting competitiveness in the agricultural sector include: (a) (b) (c) (d) (e) (f) (g) Heavily dependent on one crop Dependency syndrome in private sector Lack of capacity to expand No linkages between producers and marketers Commercial banks are highly risk averse Shortage of highly skilled professionals Trade agreements are not consistently incorporated into business activity due to lack of skills and resources. (h) Absence of targeted research and development activities. Suggested approaches for addressing these problems include: (a) (b) (c) (d) (e) Develop a domestic supply capacity Ensure a smooth implementation of the CSME Encourage backward and forward linkages Accelerate investment promotion programmes Provide resources and incentives to stimulate and consolidate national initiatives in research and development. (f) Provide similar economic structure as used in banana production (g) Youth entrepreneurship and internship programmes that will build sectoral capacity (h) Build strong high quality national brands Trinidad and Tobago Trinidad is a major exporter with CARICOM but to maintain and increase their export capacity it is necessary to enter new markets. Trinidad is therefore now in the process of developing a NES in accordance with their national vision to become a developed nation 2020. The key export sectors are minerals, chemicals and manufacturing and food and beverage. The food and beverage contributes 3% to the GDP. Exports for this sector have remained fairly constant for the period 2000-2004. Challenges 12 Some of the constraints affecting this sector are logistics, risk aversion by local entrepreneurs, an over reliance on the CARICOM market and a lack of regulatory food standards. Suggested strategies to improve competitiveness include: (a) developing regulatory food standards (b) establishing R&D in the food and beverage sector Antigua & Barbuda The service sector is the main foreign exchange earner. It is dominated by tourism, offshore financial services and gaming. The four major constraints that impinge on the export competitiveness of Antigua’s manufacturing sector are: (a) (b) (c) (d) high labour cost high energy cost lack of natural resources emphasis placed on development of tourism Key Issues Arising from Country Presentations In his summary of the country reports Mr. Andrew Satney, Trade Advisor of the SASD, Commonwealth Secretariat, pointed out that there seems to be inadequate linkage between export competitiveness programmes and the global and regional trade agenda. This he said may be associated with limited dialogue between the two agendas. Mr. Satney also observed that the country reports failed to mention the trade exports of the wider services, such as education services, health care services, legal services and construction-related services. The cost of telecommunications was another area that was not identified in the country reports even though he said that this may have been captured in the broader cost issues. Mr. Satney further highlighted that the presentations failed to look at the role of the CSME when discussing their export competitive programmes. The key cross-cutting issues based on the country papers presented were also given by Mr. Satney. Table 2 outlines the main cross-cutting issues. Table 2 Showing Cross Cutting Issues Cross-Cutting Issues 1. Uncompetitive costs of production: Labour (lack of or costly) Utilities transportation Country-specific issues Suggested Approach Improved access to competitive, labour, energy, marketing, etc. Regional approach, e.g. RTAs. Joint-venture. Firm-level issues. Need for political by- Inclusion in the decisionin by Government making process. Communication between relevant parties. Responsibilities Public and private sector; Regional and international institutions, Local agencies government 13 Cross-Cutting Issues 2. Natural disasters 3. Inadequate R & D 4. Lack of capacity 5. Inadequate trade data for services trade. Data not disaggregated 6. Uncompetitive cost of doing business: e.g. customs, government institutions, support services – public and private sector. 7. Globalization and trade liberalization – removal of preferences in exports and opening of markets at the local and regional levels 8. Knowledge and skills inadequate to be competitive – entrepreneurship; human resource constraints. 9. Financing 10. Economic diversification; market diversification 11. Country-specific issues Collections (high percentage of receivables) Suggested Approach Responsibilities Marketing Intelligence; National and regional representation in the institutions. market-place; terms of trade; strategic alliances in the market place Insurances, regional Public and private sector approach. Regional approach. Organized production, partnerships; cluster policy. Collection of detailed trade data at national and regional levels Trade facilitation actions in all sectors, in particular government departments, including regulatory bodies. Regional approach National level approach National Statistics offices; Regional institutions (CARICOM, OECS), Technical Assistance at all levels. Regional Institutions, government ministries. Changing education system National and regional for “relevance”. institutions. International agencies. “Accommodating” financial institutions. Production of “bankable” projects. Developing knowledge (new products and markets) Financial institutions; development agencies. National, regional and international support institutions. Environmental Development of adequate National agencies with issues. policies support from regional and international institutions. Limited diversification Implementation of National programmes. in agricultural sector agricultural diversification strategy. Discussion The ensuing discussion focussed on the lack of integration of competitive strategies. A participant mentioned that there seem to be individual silos of work being done by individual countries. He said that it is clear that “we [the individual islands] see each other as competitors… we are in discussions but not as a team.” He concluded that the 14 territories must work as a team in formulating global competitive strategies. It was also pointed out that the US barriers to trade in relation to goods and services from the Caribbean had not been addressed regionally. Another participant mentioned that the impact of the high level of crime specifically in Jamaica and Trinidad was not discussed in any of the country papers even though it must be impacting on the competitiveness strategies. 15 B. Session Two - Case Studies and Plenary Discussions This session was chaired by Mr. Andrew Satney. Case studies on export competitiveness in tourism, professional services and trade facilitation were used to provide participants with industry best practices and models to assist them in their competitiveness strategies. Export competitiveness and the Tourism Sector - Dr. Auliana Poon Dr. Auliana Poon a trade expert in tourism intelligence and research underscored the need for tourism destinations to understand their target markets, sell their value and use the unique characteristics of the Caribbean to achieve competitiveness. A case study conducted in 2000 on the Barbados Tourism Market to identify the reasons for a decline of the German tourists during the 1990’s was used to demonstrate the methodology needed to compete successfully in this sector. This case study advanced the need for effective market research in the tourism sector. The first stage of the study was to identify and clearly state the problem. This was done by surveying key stakeholders in the target market as well as in the destination market. An in depth investigation of the strengths and weakness of the destination as well as an examination of regional competitive markets was conducted. In addition, surveys were done to identify the German tourists’ perception of the Barbados tourism product. Some of the significant findings from the case study related to Barbados not having a clear understanding of the target market and the destination not being differentiated in the minds of the German tourists. According to Dr. Poon, the Germans perceived Barbados as a high price destination with no real value for money compared to destinations such as the Dominican Republic. The recommended strategies to enhance the competitiveness of the destination focussed on the development of a clear image of Barbados in the German market with emphasis on the uniqueness of the destination to differentiate it from other competitive markets. The strengthening of the destination’s tourism product through the improvement of the service quality in the hotels was also recommended in addition to the development of key value-added niches. The acceptance and implementation of the recommendations resulted in the establishment of stronger partnerships with the German trade; a re-launch of the Brand Barbados in the German market and the promotion of smaller more affordable hotels to meet the demands of the German tourists. Discussion The presenter commented that despite the high quality of the Barbados tourism product leading destinations such as Dubai and Mauritius have exquisite products compared to Barbados at a fraction of the cost of Barbados. She declared that strategic tourism policies were not being developed and customers were choosing destinations that they perceived provided value for money. 16 A participant referred to Dr. Poon’s comparison between the Dominican Republic and Barbados as an intellectual mind trail. He said that the consumer does not want to leverage the smallness of a destination. He commented that the advantage of the German tourist going to the Dominican Republic centred on the tourists’ ability to fly point-topoint from Frankfurt to Dominican Republic without the encumbrance of having to endure multiple trips as in the case of Frankfurt to UK to Barbados. He revealed that Barbados tourism strategy involved attracting the higher end of the tourist market specifically the UK tourists in preference to the German tourist since research has shown that the British spend more money in the destination than the average German tourist. Exporting Professional Services from the Caribbean – Sunhil Sinha Mr Sunhil Sinha recently developed a NES for the promotion of professional services in Malta. He used this experience coupled with his knowledge of the Caribbean export market (having developed a master plan for the sustainable tourism development for Jamaica), to inform participants on the opportunities available in the export of professional services. He stated that in 2004, world exports of services increased by 16% to top US$ 2 trillion. He also mentioned that there was a shift in trade from the traditional industries such as agriculture to the more attractive tourism services and more recently to trade in professional services. Mr. Sinha opined that within the Caribbean, the development of the professional services sector can create a knowledge-based economy. He said that this type of economy is not process-oriented therefore it is not limited by high labour cost. The presenter outlined some of the advantages of developing the professional services sector within the region. These include the close proximity of the Caribbean to the US market and the academically sound education that is prominent in the region which provides a platform for developing vocational skills. In contrast, attempting to develop a services sector that is already dominated by tourism coupled with a low awareness of the Caribbean as a source of professional services, present some major challenges. Mr. Sinha mentioned that they are several opportunities in some of the services’ subsectors specifically, education, healthcare and the ICTs. For example in the case of education, the English-speaking Caribbean could sell academic and professional excellence by promoting the teaching of English as a foreign language. He indicated that this initiative could form linkages to tourism. He further proposed that in some countries the healthcare services could also form linkages with the condominium sector specifically in Barbados where there is a rapid development of this sector. Furthermore, he said that the delivery of high quality healthcare services could enhance the attractiveness of the condominium sector. The presenter revealed that the close proximity of the Caribbean to the US could also provide some benefits in the ICT sub-sector since US companies are recognising the need to have ICT outsourcing destinations that are closer to the home market. He mentioned that even though India provides a low cost ICT solution many US companies prefer to 17 offshore into English-speaking jurisdictions closer to the US where there are minimal cultural differences and the logistical and security issues are minimised. Considering there are significant benefits to be derived from the exporting of professional services, Mr. Sinha indicated that the region must promote itself as a source of professional services through branding. He challenged the region to improve its business environment. He mentioned that incentives can be given to promote the training of the labour force in the setting up of an e-business. He further commented that the Caribbean Export can assist with the marketing, the investment promotion and the development of private/public sector partnerships to ensure the successful exporting of the professional services. Discussion A participant commented that in the 1980’s Antigua and Barbuda entered into the niche marketing of services to diversify their export market. They entered into the gaming sector which is now becoming successful. However, the US department of justice is associating money laundering with locally-based [Antiguan] companies involved in Internet gaming. He lamented that companies are asked to diversify and find niches but as soon as you become successful it is being taken away. The presenter pointed out the importance of communicating the vision for professional services. He also said that the financial services industry is prone to money laundering and there are certain negotiating tactics and policies that must be employed to be successful in this area. Another participant made the comment that even though professional services can be considered as the next step in the exporting of services, it seems as though all the services mention are derivatives of tourism. He further queried whether they are other nontourism related services that can be competitive. There was a general agreement among the participants that the region needs to build on its strengths and use its resources which in this case is tourism. Other services such as data management, data capture, the analysis of the records of everyone who visits a doctor and then using the created database as a resource are examples of professional services that can be used within the region. The chairman concluded the presentation by reinforcing the point that the horizons are not within the region but within the global market and the region should endorse the exporting of its professional services. 18 Best Practices on the Export of Professional Services – Howard Baron In the export of professional services there is a need to determine which service firms should be supported. This involves assessing the key success factors including finances, marketing, management, commitment, knowledge (that is how knowledgeable is the firm in areas of regional or international market entry), competitiveness and operations. Competitiveness is the most important of all of these factors since it is the only factor that cannot be bought, it must be developed. The presenter used the best practices of Trade Promotion Organizations (TPO’s) in Cyprus which is a small island state similar to the islands of the Caribbean region to inform the participants. The support for professional services requires different strategies from those used in the manufacturing sector. Support such as training in international development and consultancy can assist professional services firms. The sourcing of good business contracts is another area of support required by these firms. In his comparison of the professional services sub-sectors, Mr. Baron revealed that there are opportunities in some sub sectors but firms must also consider the threats. For example, there are some opportunites for lawyers and accountants to provide tax advice and support to international business companies but there is also increasing competition in this market from other tax efficient jurisdictions. In the case of ICT’s some niche firms are successful internationally but generally this sector cannot compete with the low cost Asian service providers. He highlighted that the international competitive advantage in this sector is dependent on the ease of access to the market, the size of the market and the possibility of niche advantages. Mr. Baron concluded by stating that the export of professional services is attractive, everybody is interested in professional services however, trade promotion organizations need to pick firms that are winners and support these firms. Discussion Participants commented that the presenter did not provide a strong feeling of optimism for the exporting of services in the region. According to the presentation they seem to be very few winners in the region. The presenter advised that between 12-20 firms that are winners can be selected and supported. A participant enquired to what extent the slow approach to liberalizing the market is influencing the region’s ability to develop professional services trade. The presenter indicated that he was unfamiliar with the regional trade barriers but he said that barriers to trade would not be a hindrance to an ambitious professional services firm. 19 The Singapore Experience – Chan Fook Seng Harnessing on IT to Enhance International Trade Efficiency and Security The case study addressed issues relating to trade facilitation and how information technology is being used in Singapore to enhance international trade efficiencies and security and consequently achieve competitive advantage. Singapore’s implementation of the Tradenet© technology in 1989 created a seamless electronic system promoting paperless trade. This technology was identified as one of the strategic national information systems that enhanced Singapore’s competitiveness as a global city of international trade. Prior to the introduction of this technology, processes such as clearing goods in the port took two to seven days, after Tradenet© these processes lasted two minutes. This software process 30, 000 documents per day and removes the redundant processes from the import/export process reducing time and cost of business. Similar systems are being adopted by Malaysia and Australia to improve their export efficiencies and consequently their export competitiveness. The implementation of this revolutionary IT system required a change management process since stakeholders needed to be reassured that they would not have been disadvantaged. Discussion: A participant posed the following question. “How did Singapore overcome the change management as it related to the removal of the middle people and also the mistrust of the electronic/computerize systems”. Mr. Fook Seng stated that the project was supported by government. A Trade Facilitation Committee with clearly defined objectives was set up and chaired by the Minister of Trade. This increased the transparency of the project. The cultural mindset of the Singaporeans, as citizens obedient to the government also helped to reduce resistance to change. The presenter commented that the need to become more efficient in the shipping process propelled the project. A participant queried the efficiency of Tradenet© in detecting guns, drugs and other contraband. In response, Mr. Fook Seng indicated that Tradenet© is a technology that facilitates documentation. Thus, it does not have any security features to minimise the contraband. He reiterated that cargo clearance is the responsibility of the customs department. 20 Summary of Day 1 In his summary of the day’s events Mr. Satney mentioned that the opening presentations allowed participants a glimpse of what to expect from the workshop. It also allowed the organisers to capture what the participants expected to learn from the workshop. The country papers highlighted some significant trading issues experienced by countries at the national level. He commented that the tourism presentation highlighted the need to move tourism forward. He mentioned that the case study on Barbados had identified Barbados as an expensive destination that needed to sell its value. Lessons learned from the Malta study included issues that the region could address as it endeavoured to promote exportation of professional services. Mr. Baron’s presentation highlighted that the export of services was a highly competitive area and only the winners would survive and finally, the impact of technology on export competitiveness was revealed by the Singapore case study. Caribbean Export Development Agency - Taiana Mora-Ramis Session Two continued on Wednesday, May 25, with Taiana Mora-Ramis reporting on the Caribbean Export Developing Agency. Her presentation focussed on the changes that the Caribbean Export was undertaking in response to the changes in regional and global trade. She said that the agency was responding to economic and political challenges influencing trade such as the implementation of the CSM; the erosion of trade preferences to the region; the need for diversification exports; development of new sectors; and identification of new approaches to old sectors. She further commented that the Caribbean Export was looking for strategies that could be implemented at the regional level to achieve competitiveness. The reality of the situation as indicated by Ms. Mora-Ramis was that even if companies within the region did not internationalize they would be faced with increased competition. Thus, the task of the Caribbean Export as a developmental agency was to find ways to add value at the regional level; use available preferences such as the CSME; and help companies to internationalize with minimal cultural impact. Ms. Mora-Ramis further mentioned that the new approach of the Agency was to form strategic alliances with other regional organizations, Business Support Organizations (BSO) at the national level, firms and groups of firms and other members of the donor community. She commented that the next steps in this new approach was the development of a BSO network to improve the flow of communication, allowing Caribbean Export to better identify and support the needs of firms, government and institutions within the region. 21 C. Session Three – Identification of Priority Issues This session began with the random assignment of participants into four working groups where Group 1 was concerned with country competitiveness. Group 2 worked on Sector/Firm Competitiveness, Group 3 was assigned Regional Competitiveness and Group 4 focussed on Institutional Capacity and Framework. The Participants were given instructions on the how to identify group specific strategies. Each group was instructed to select a chairperson and a rappateur to present their results. The chairman for this work group session was Christopher de Riggs. The groups were asked to focus their discussions on the following questions as they related to their specific group. 1. What is competitiveness? 2. What are the constraints/issues? 3. What are some of the cross-cutting issues? 4. What are the strategies? Tables 3, 4, 5 and 6 present the responses to the questions for the respective groups 22 Group 1 - Country Competitiveness Definition of Competitiveness: Competitiveness is a country’s capacity to provide or facilitate the sustainable production of goods and services that can be effectively marketed Table 3 – Country Competitiveness (Group 1) Constraints Objectives 1. Lack of an agreed vision Process must be private sector led Process must be facilitated by public sector 2. Definition of roles of private /public sector and leadership positions 3. Determination of resources for implementing strategy e.g. human resources, financing, technology Actions Develop capacity of both public and private sector on a continuous basis Establish partnership mechanisms among public, private and civil society organisations of National Public sector to develop macroeconomic and Development Competitiveness/Export council legal framework Creation of enabling environment e.g. infrastructure, Research and Develop, human resources, business facilitation, security, social infrastructure, healthcare, etc. Private sector has to be responsible for efficient production processes, corporate structure and governance, investment, application of technology, exploiting market opportunities, corporate social responsibility Public sector capacity to provide the conducive Investment in human capacity environment for competitiveness System and procedures Application of appropriate technologies Legislative reforms Infrastructure e.g. ports, warehousing, etc. Analytical and certification Improvement of regulatory framework Private sector’s capacity to access or manage Development of labour force land, labour, capital, knowledge Implementation of industry Management skilled in a socially responsible standards manner Civil Society mobilisation to include Diaspora in Collaboration among facilitation of new markets, products and stakeholders in planning, investments implementation, monitoring and evaluation Develop country branding strategy 23 Discussion Participants queried the leadership of the vision. The leader of the group indicated that the vision should be shared by both entities. Group 2 – Firm/Sector Issues Definition of Competitiveness: Competitiveness is the ability to produce a good service that conforms to the production standards of the market in which the product is to be sold is price competitive to similar products in a given market Table 4 – Firm/Sector (Group2) Constraints Access to financing Cost of financing Cross-cutting issues strategies Improve corporate governance Outdated technology Relatively high cost of labour High cost of utilities and other factors of production Poor management structures Improved management Culture change Lack of public sector strategies and institutional support for business development Strategic alliances Explore opportunities of CSME Deepening and widening Low productivity High cost of (intra-regional) shipping Inadequate air and sea links (intra-regional) Lack of market information capital markets Create SME financing mechanisms Adoption of appropriate technology Improved labour productivity or training Improve trade facilitation Improve access and use of market information Cost of telecommunications availability or quality of human resources 24 Group 3 – Regional Competitiveness Definition of Competitiveness: Competitiveness is the: Creation of a borderless regional business environment Harnessing of regional resources Promotion of internal linkages Table 5 – Regional Competitiveness (Group 3) Constraints 1. Insularity within the region 2. Inappropriate definition of our competitors 3. R&D activities not targeting in the region 4. Access to financing 5. Transportation (Air & Sea) 6. Trade Facilitation 7. Utilities Cross-cutting issues strategies Re-educating Public Media Parliament Financial sector educators Encouraging the CSME process to “catch up” with the OECS process, or utilise or learn from the spirit of OECS Benchmark OECS with global competitor Facilitate investment in R&D Modernize Intellectual Property Tax incentives for R&D Greater utilisation of educational institutions Government to set up technology parks and incubators (RPF) Encourage less risk averse financing available in terms of developmental financing Encourage alliances e.g. cosharing among regional airlines and back freighting Utilise Singapore’s best practices Encourage the use of Liquefied Natural Gas pipeline from Trinidad Alternative energy sources 25 Group 4 – Institutional Capacity and Framework 1. Definition of competitiveness: Competitiveness is the ability of an entity to meet emerging needs of a market while operating under a profitable and sustainable business model. Table 6 - Institutional Capacity and Framework (Group 4) Constraints to Development Constraints to development Implementation 1. Transparency & accountability (All) 1. Transparency & accountability Political will over vision Interpretation and poor implementation e.g. Customs, Bureau of Standards 2. Absence of a common vision and related policy and strategies with clear objectives and 2. Change in political direction/ conflicting directives strategic direction (All) 3. No buy-in; weakness in consultation (All) 4. Lack of sustainability in the policy 5. Human capital Inappropriate skills 3. Insufficient funding for implementation technology training funding programmes for special implementation 4. Human capital Inappropriate skills Insufficient staff Poor management and technical skills 6. Resistance to change 5. Resistance to change 7. 6. Inadequate institutional structure; part-time and volunteer positions not equipped for implementation * All countries in the group experience impediments mentioned – Belize, Barbados, Jamaica, Trinidad & Tobago Strategies Group 4 recommended that the following strategies: 1. Revolutionise educational system in order for it to meet the needs of the export sector 2. Involve stakeholders in creation of policy to ensure buy-in 3. Develop financial institutions to give access to development and trade financing at competitive rates 4. Public sector reform a. technology b. HR development 26 5. Establishment of a network for collaboration related to the above mentioned framework 6. Capacity building organisations. (training, technology, systems) for business support 7. Leverage grant/donor funds to implement strategies Discussion Participants highlighted some of the issues that were not mentioned in the identification of the broad strategies including food security and safety which participants considered as one of the essential requirements of the region. Other areas that were not addressed included the forward and backward linkages to agriculture and the cultural heritage linkages. Another participant pointed out that the movement of persons to facilitate sector development was not considered in the selection of the broad strategies. 27 D Session Four – Export Competitiveness in the Context of Trade Negotiations - Lincoln Price As an introduction to the presentation the presenter said that the question may be asked “why are we in these negotiations, when we are a bunch of uncompetitive economies” The economies in the Caribbean are post colonial economies. Traditionally these economies did not need to be competitive stated Mr. Price. He said that the Caribbean countries were accustomed to the protectionism offered by the former colonial masters as in the case of sugar, rum and bananas. Mr. Price commented that despite receiving preferential access to the European Union market for many years, exports from Caribbean countries into the EU did not increase. Even though Independence provided the countries with the opportunity to expand into new markets and to diversify product bases, Mr. Price said that these regional economies continued to be resource economies expecting the same preferential treatment and not increasing their competitiveness. Within the Caribbean, there is a thrust to develop appropriate strategies to achieve competitiveness. Mr. Price opined that this concept opposes the fundamental development of these economies. He referred to the Global Competitiveness Report for 2005-2006 which is a publication of the World Economic Forum. This report captured the competitive condition of 117 national economies and showed that Trinidad and Tobago ranked the 60th which was the highest ranking for the region. Guyana was the lowest at 115 at the end of 2005 as shown in table 7. The presenter pointed out that this report only assessed four countries within the Caribbean with no record of the competitiveness of the smaller islands. Also significant was that in 2005 there was a decline from the 2004 ranking in three of the countries indicating that these countries declined in their ability to compete in the global market. There was no ranking for Guyana in 2004. Mr. Price pointed out that these findings indicated that the countries were not very competitive at the national level. Table 7 - Growth Competitiveness Index rankings 2005 and 2004 comparisons GCI GCI GCI Country 2005 Rank 2005 Score 2004 Rank Trinidad and Tobago 60 3.81 51 Jamaica 70 3.64 65 Dominican Republic 102 3.05 72 Guyana 115 2.73 — Changes Changes 2004-2005 2004-2005 n/a -9 -5 -30 n/a Source: Global Competitiveness Report 2005: World Economic Forum 28 At the business level the situation was similar with Guyana being the least competitive of the four countries recorded in 2005 (see table 8). The presenter mentioned that overall these reports highlighted that the Caribbean was neither competitive at the national nor business level. Table 8 - Business Competitiveness Index rankings 2005 and 2004 BCI BCI Country 2005 Rank 2004 Rank Jamaica 53 54 Trinidad and Tobago 65 59 Dominican Republic 101 80 Guyana 110 n/a Source: Global Competitiveness Report 2005: World Economic Forum Mr. Price further stated that the Caribbean must first seek to increase its level of competitiveness before it proceeded to trade negotiations. However, he said that the Caribbean was doing the opposite by seeking to advance trade negotiations before achieving a significant level of competitiveness. He also mentioned that trade negotiations impacted the ability of firms to export and receive greater margins. Mr. Price pointed out that low competitiveness is an indication of low productivity levels which influences the ability to export. The presenter referred to the sectors that increased market share in 2005, including the Liquefied Natural Gas (LNG), beer, diamonds, fertilizers and electrical relays as more capital intensive. He said that this increase in market share occurred because firms in these sectors continually enhanced their operational efficiencies by replacing labour intensive activities. These activities supported the concept that trade liberalisation encouraged the small economies in the Caribbean to compete not on cheap wages, but more so, on what economists call total factor productivity. The sectors that gained market share were those with a higher propensity to export and become globally integrated thus increasing their competitiveness. The presenter highlighted that trade negotiations can propel the competitiveness of dynamic sectors and also bargain for more time for new sectors to get competitive or to transition to more dynamic areas. In cases where the regionalisation or internationalisation of firms was slower than the global average, as a result restrictions relating to market access, the CARICOM Regional Negotiating Machinery could intervene and provide assistance to the relevant sectors. Mr. Price commented that the region has always been one of the most globally integrated area with small open economies. He further emphasized that faced with global integration and the removal of trade preferences it was imperative that the region entered into trade negotiations. He said that the region needed access to the most modern Intellectual 29 Property Rights (IPRs) to ensure that the relevant benefits were derived from trading their commodities. In addition, he said it was important that the views of the region be articulated in international negotiations. In his summation on the current status of trade negotiations and their impact on competitiveness the presenter highlighted that the waiver obtained under the Caribbean Basin Initiative (CBI) is scheduled to expire in 2008 and efforts to obtain a new agreement had been blocked by Asian members of the WTO. Without this agreement exports from the Caribbean to the US could be challenged resulting in higher duties paid by exporters. The presenter also mentioned that the widening of the Caribbean Single Market services framework would increase the competitiveness in services across the region by providing a free regulatory framework. It would facilitate the movement of skilled labour without immigration restrictions. However, one of the issues which would influence the exporting of services was the acceptance of standards of National Agencies. Mr Price further mentioned that the increased flexibility over the movement of labour between countries remained contentious for many Caribbean jurisdictions with Guyanese illegal immigrants to Barbados being routinely deported. The presenter concluded that trade negotiations affected the profitability of the private sector. He said that firms that paid attention to trade negotiations would distinguish themselves and consequently “out compete” smaller competitors. Discussion The discussion chaired by Ms Veona Maloney, focussed on the legislative framework associated with (1) the CARICOM Single Market and (2) the export of professional services. In response to a query relating to the delay in the establishment of a customs union, the presenter said that the problems associated with the delay related to the taxation at each port for goods that was purchased extra-regionally and further transshipped within the region. The presenter identified some of the challenges concerning the export of professional services as national security /immigration where the countries were becoming increasingly insular. He opined that the insularity possibly occurred as a result of the fear of cultural change coupled with the fear of losing jobs. He said that the legal framework must facilitate the seamless movement of individuals. A participant commented that the region had capacity problems which were reflected in the overall approach to trade whereby trade occurred first and the legislation came after. E Session Five: Plenary: From Strategy to Implementation This session began with comments from Mr. Nikhail Treebhoohun on the previous group work which identified some of the challenges to specific areas of competitiveness and the strategies to consider. Participants were requested to identify three constraints per group and report to plenary. The chairperson for this session was Mr Ronald Dubrisingh. The following constraints as shown in Table 9 were identified by the four (4) groups. 30 Table 9 Constraints to Competitiveness Group Group 1 Constraints Country Competitiveness Group 2 Sector/Firm Competitiveness Group 3 Regional Competitiveness Group 4 Institutional Capacity Framework and (1) Dissemination of information (2) Productivity (3) Development of new markets – market research, market intelligence and market access, (1) Linkages between sectors (2) Productivity including management and human capital issues (3) Cost of doing business (1) Financing – i.e. access to financing, F.S.P. tends to be risk averse (2) R&D exploring issues of products, good and services (3) Transportation – transport of goods and people (1) The absence of a common vision (2) Insufficient resources – inadequate institutional structures (3) Weakness in sustainability Discussion The absence of a clear vision was mentioned by a participant as the number one (1) challenge to the achievement of competitiveness. He stressed that there was a need for expertise to make well-informed decisions to ensure that relevant visions were developed. Another participant pointed out that access to financing should be included in the list of constraints. Additional comments supported the view that donor companies needed to listen to stakeholders to identify the firms that need financing. Identification of strong companies/sub-sectors in Professional Services This segment of Session 5 was moderated by Mr. Howard Baron. He informed participants that it was important to identify strong sub-sectors in the professional services. The participants were divided into two (2) large groups for this exercise. Group A was required to assess the professional practices while group B looked at tourism services. The individual groups were invited to brainstorm based on the following instructions: (a) Think about the strongest organizations and sub-sectors that appear to have international competitive strengths. State company/sub-sector and country (can suggest new enterprises that can be created or imported). (b) Take three (3) companies or sub-sectors and identify i. The main international competitive strengths and opportunities 31 ii. Primary weaknesses and challenges (c) Suggest how these three companies /sub-sectors might be helped to increase international trade After a period of time during which the participants followed the process of identifying sectors/firms that were winners, the group reconvened to plenary. Tables 10 and 11 present the results of the exercise. Table 10 – Professional Services Sector (Group A) Professional Opportunities/strengths Weaknesses Support required services Retirement /Nursing Aging population in Crime Database on client Home developing countries Quality and cost of services Warm friendly, smart people Medical facilities Establish regulatory Warm climate Cultural differences framework Target Market – USA & Transferability of social Europe security and insurance Experience in hospitality benefits services Medical School Target market – US infrastructure promotional support Location availability of social security issues affordability services market research and promotion branding advocacy for policy formulation 32 Table 11 – showing Tourism Services (Group B) Strengths Entertainment Brand Recognition & Attracts local Culture/culinary market, Festivals international and export market Portability nature Participation and promotion of all indigenous sectors/culture Buffers the cyclical nature of tourism Ready cash available Link to Diaspora (food) Health & High level of Wellness medical and surgical procedures available Quality health professionals Environment unpolluted Natural products available Attractions and Natural assets Activities including people (biodiversity) Well developed sites Cultural heritage sites Uniqueness of attractions Weaknesses Opportunities Threats Lack of standards, infrastructure, (venue), security food safety Absence of focus of the importance of the festivals etc. Merchandising IP and Copyright Patients laws Broadband technology Use of Diaspora Podcast broadcasting Links with filming industry Promote the destination Standards of certification Perception and credibility Institutional ability to manage public health threats e.g. avian flu outbreak Vulnerability to disaster Carrying capacity Lack pf standards and certification Lack of trained staff Weak infrastructure Inadequate development of sites Indigenous spa products Ageing population Growth in tourism Insurance business Spin-off products Insurance claims Legislation Intellectual property Telemediare Disease outbreaks More active Natural disasters travellers High insurance Income visitor costs spending Duplication/simula More adventure tion of our sites tourism Exportable attractions Increase cruise arrivals 33 F Session Five - Plenary: From Strategy to Implementation On Thursday, May 25, during the final session of the workshop, the participants were asked to return to their original groups of: Group 1 Country Competitiveness Group 2 Firm/Sector Group 3 Regional Competitiveness Group 4 Institutional capacity and Framework The four groups were asked to identify activities to address the implementation of the previously identified strategies. Mr. Ruall Harris, Executive Director of the Barbados Chamber of Commerce was the chairman for the session. He encouraged participants to identify activities that COMSEC could support at the country and the regional level. After a period of group discussion the groups returned to plenary to report their responses. Table 12 presents the responses of the four groups. Table 12 – Activities for strategy implementation Group 1 Strategy Dissemination of information Activities capacity building mechanism for private/public sector collaboration Productivity improvements private /private sector reform acceleration of technological innovations review legislation/regulation Development of new markets/ Market networking Intelligence /Research share databases target high potential sectors identify centres of excellence for Market Research 2 Increasing linkages between sectors deconstruct tourism industry to identify linkages research projects to identify the supply and demand integrated planning policy setting up databases to manage supply and demand marketing outlets for small farmer (co-ops) cluster approach training for farmers (farm tourism) 34 Group 3 Strategy Access to Financing Activities diversify financial instruments identify portfolio of winning bankable projects expand the scope of existing developmental banks to reduce risk equity financing R&D exploring issues of products, good facilitating investment in R&D (joint ventures) and services modernize Intellectual Property Rights (use regional models) greater utilization institutions(innovations) of educational science parks & incubators Transportation – transport of goods and encourage greater co-sharing among airlines people consolidated shipments mergers of regional airlines 4 The absence of a common vision Insufficient resources institutional structures Weakness in sustainability – Tripartite consultative process - clear time frame for decisions - assign responsibilities inadequate align education system with needs of the export sector create of financial institutions capacity building (form business support institution) Iterative monitoring and feedback mechanisms Discussion A participant expressed his concerns on the insularity of the region. He stated that the objective of the workshop was to promote regional collaboration, however, the territories still appeared to be divided on issues relating to labour, productivity, government and political issues. The challenge was therefore “how to bridge the existing political divide”. He also stressed that the consultative process must be sensitive to the differences of each territory. The chairman suggested that the private and public sector as well as civil society must be involved in the development of the vision. There must be a partnership at the national as well as the regional level. He pointed out that in Grenada a multipartite committee was formed to support the process. How to sustain and ensure that the national visions are all-embracing, involving both the government and the opposition so that when governments change the vision is not cast aside was of major concern to another participant. 35 The CRNM representative reinforced the point that CARICOM consists of post-colonial economies. Considering that such economies have a natural dynamic against the competitiveness push, he asked Nikhail Treebhoohun and Chan Fook Seng to provide participants with details of how the process sustained itself in other post-colonial economies such as Mauritius and Singapore respectively. Mr. Treebhoohun recalled that in Mauritius the private/public sector dialogue worked in support of the NES. The private sector had their own objectives since they wanted to keep their plantations so they worked with government to achieve competitiveness. A joint economic committee was established by the private sector which collaborated with the government. He also mentioned that tripartite meetings involving the trade unions, employers and the government were also a part of the process. He opined that governments are generally reluctant to try new things. In Mauritius’ case the support of the private sector was acquired first and they were the drivers of the vision. Similar to Mauritius, Singapore utilises a tripartite system where the National Council comprising of the Union, Government and the private sector recommend the level of compensation based on the economic growth of the country. Mr. Fook Seng told the participants that unlike Mauritius, the government of Singapore owns the vision and takes leadership. The culture of Singapore allows the government to make decisions and justify their actions to the private sector. The government sets the objectives for the private sector and also gives them the roadmap to achieve the objectives. The size of Singapore’s economy forces firms to internationalize. The government therefore gives incentives to firms and provides the infrastructure to assist in the internationalization process. A participant commented that the Caribbean does not have the strong government support to internationalize mainly because in some cases firms have to face the double taxation on products at each border and the added cost of doing business regionally. In fact the participant disclosed there were greater incentives to regionalise outside of CARICOM. He revealed that it was easier for a regional law firm to enter the US market than it was for the same firm to expand to another Caribbean island. The chairman asked Mr. Fook Seng, to what extent the current incentives would be adversely impacted by the WTO. Mr Fook Seng explained that in the eyes of the WTO, Singapore is seen as a developing country. Thus, the government negotiated trade preferences even though these preferences were given on a short term basis and could be removed at any time. Other comments related to the vision for competitiveness not being totally led by the government. Mr. Treebhoohun commented that innovation was important to achieving competitiveness. However, he emphasised that innovation through taxation should not be encouraged. This view was also supported by several participants as a fundamental to the regional objective. The chairman concluded the session by posing two questions. He asked the participants to identify one example of what they wanted nationally and regionally and he asked the Caribbean Export what mechanisms they had in place to encourage firms to regionalise. A participant responded that at the national level tourism linkages programmes were needed specifically in Jamaica. This programme could be extended regionally to reduce tourism leakages 36 Other participants’ responses included the need for innovation at both the national and regional level to increase competitiveness. A participant pointed out that a process for elaborating both the national and regional vision was required with the expectation that the national vision would inform the regional vision. Incentives for firms to internationalise as well as programmes for the development of SME’s were also mentioned. Ms. Taiana Mora-Ramis of the Caribbean Export in her response to the available mechanisms to promote regionalisation said that the establishment of a BSO network to develop a common vision was necessary. The BSO network would assist in the development of instruments to support the service sector. She mentioned that a mechanism for public/private sector dialogue was at the planning stages. In his transitioning comments to the participants before the start of the panel discussion, Mr. Ruall Harris said that the purpose of the previous work group exercise was to identify activities to advance competitiveness at the national and regional level. He highlighted that the key findings based on the participant’s responses were: (a) the need for dissemination of information; (b) the development of new markets; (c) creation of linkages; (d) innovation; (e) the need for relevant R&D such as the modernisation of intellectual property laws; and (f) the need for trans-Caribbean transportation both airlines and shipping Mr. Harris pointed out that there was considerable discussion on the vision but it should be noted that the national vision should inform the regional vision and vice versa. He also mentioned that there was a need for capacity at the institutional level. Mr. Harris concluded that the way forward included four practical issues including the need for incentives for local firms to regionalise and possibly internationalize; innovation at the level of the firm; procedures for arriving at both the national and regional vision; and the need to develop a programme for SME’s. 37 G The role of Donor Agencies in the Caribbean – Panel Discussion The panel was moderated by Ms. Lynette Holder, Executive Director, Caribbean Association of Small and Medium Enterprises and included a short presentation by the panellists on their respective agencies. The objective of the panel discussion was to allow participants to look at the role of the donor agencies in supporting export competitiveness in the region and some of the challenges that relate to regional export competitiveness. The panellists included Mike Griffin, Senior Policy Officer, Food and Agriculture Organization (FAO); Ena Harvey, Representative, Inter-American Institute for Cooperation on Agriculture; Peter Blackman, Portfolio Manager, Private Sector Development Division, Caribbean Development Bank; Tracie Henriksen, 2nd Secretary Development, Canadian High Commission; Lennox Forte, Macro Economist, Caribbean Single Market and Economy Unit; and Cecile Tassin-Pelzer, Head of Economic Section, Delegation of the European Commission in Barbados and the Eastern Caribbean Food and Agriculture Organization - Mike Griffin Mr. Griffin gave a brief outline of the structure of the FAO. He mentioned that the organisation is headquartered in Rome and has 119 member countries. The FAO provides support for agriculture and has an overall mandate to eradicate extreme poverty and hunger and ensure environmental stability. Mr. Griffin indicated that the activities of his organisation were within the four main areas of disseminating information, sharing policy, providing a meeting place for nations and bringing knowledge to the field. In terms of export competitiveness within the region, the FAO was involved in technical assistance programmes to help the islands modernize and improve agriculture. Even though agriculture was on the decline in some islands it still contributed significantly to the GDP and was important in maintaining economic stability. Mr. Griffin further pointed out that the FAO had provided advice on policy and strategies in some of the islands including St. Kitts, where the FAO assisted with the diversification and land use management programme. In terms of trade, Mr. Griffin highlighted that a workshop was organised in Barbados in 2005 to discuss policies relating to regional trade negotiations and rural development focussing on preferential treatment and special, tropical and sensitive products. He also mentioned that the FAO was providing technical assistance on a number of projects including the CARIFORUM/CARICOM Food Security Project, through its SPSF (Special Programme on Food Security). The objective of this programme was to improve food security through capacity building, market information and better agricultural practices. The organization also provided information on food standards. 38 Inter-American Institute for Cooperation on Agriculture - Ena Harvey Mrs. Ena Harvey focussed her presentation on the success stories of The Inter-American Institute for Cooperation on Agriculture. She indicated the Institute had offices in 34 countries of the Americas, as well as an office for Europe located in Spain. Within the Caribbean, IICA has 14 offices. She said that within the Caribbean, IICA’s responsibility was to reposition the agricultural sector by promoting linkages with other sectors and encouraged agribusiness. She further explained that within the Barbados office the focus was on agroTourism. Mrs. Harvey remarked that the tourism sector was growing at a rapid rate while the agricultural sector was declining in most of the islands of the Caribbean. She revealed that IICA viewed agroTourism as a winning partnership for both the tourism and agriculture sectors. She also mentioned that IICA believed that a lot of new competitive industries could be created based on an “old and dying agriculture”. She pointed out that the infrastructure of agriculture included cultural heritage such as the old sugar mills and plantation houses. The presenter highlighted that the Institute recently created the AgroTourism Linkages Centre for the Caribbean. The priorities of this centre which is based in Barbados included the exploration of opportunities to effectively link tourism with locally produced food; and the promotion of the concepts of quality and reliability in food production in the Caribbean. Mrs. Harvey further mentioned some of the activities of the centre including an OAS-sponsored project which looked at Strengthening of the Tourism Sector through the Development of Linkages with the Agricultural Sector in the Caribbean. She said it was expected that this project would provide economic opportunities and improve the sustainable development of both the agricultural and tourism sectors. She further pointed out that tourism would benefit from the development of creative farm-based products and services, while farmers in poor rural communities would benefit from the income generated. Mrs. Harvey explained that IICA as a donor of technical assistance had also been working with other agencies to provide to provide technical assistance. In 2005, a workshop on AgroTourism was coordinated during Caribbean Week of Agriculture. This was hosted in collaboration with the European Union. Caribbean Development Bank – Peter Blackman Peter Blackman spoke on the assistance given to the private sector by the Caribbean Development Bank. He said that the Private Sector Development Unit was responsible for loan financing and providing technical assistance to the productive sector. He explained that loan financing for private sector development projects was generally made available through loans or guarantees of loans to national development banks, or other suitable intermediaries. Mr. Blackman pointed out that the Bank was a regional financial institution with headquarters in Barbados. It consisted of twenty-five (25) member countries, seventeen (17) of which were borrowing member countries within the Caribbean region. He said 39 that technical assistance was provided to member countries through the Caribbean Technical Consultancy Services (CTCS) network which was operated by the Technical Cooperation Unit (TCU) of CDB in cooperation with Regional and National institutions, laboratories, industrial enterprises and consultants. He explained that this programme operated in eleven (11) countries and helped to bring skills to small and micro enterprises, to solve their planning and production problems. He said that the programme also provided the required expertise at an affordable cost and included assistance such as facilitating the transfer of techniques using “hands-on” expertise. In addition, regional and national seminars and workshops were organised to provide training, as well as to identify promotion and investment opportunities available to Borrowing Member Countries. Mr. Blackman made clear that the assistance offered by CDB to private sector companies was generally of two types (1) to improve the enabling environment for small and microbusinesses and (2) to bring practitioners together to identify what makes small and micro businesses viable and competitive in a changing environment. Canadian High Commission - Tracey Henriksen In her presentation Tracey Henriksen focussed on the assistance given to the region by the Canadian International Development Agency (CIDA). She indicated that CIDA was currently working to enhance the region’s ability to increase their export competitiveness and investment in the global economy. Ms. Henriksen mentioned that the Agency was currently working with other donor agencies such as USAID, to provide an enabling environment for the region. She also commented that Canada encouraged partnerships between Regional and Canadian Non-Governmental Organizations (NGO’s) through the Industrial Cooperation Program. Mrs. Henriksen further commented that CIDA recognised the need for Caribbean islands to achieve regional cooperation and integration to promote competitiveness within the region and within the global market. To achieve this, Mrs. Henriksen said that CIDA was continuing to provide assistance to the Caribbean through regional programmes and projects that encouraged collaboration among members of the Organisation of Eastern Caribbean States (OECS) and the Caribbean Community and Common Market (CARICOM), for example, the Regional Trade Policy Project was helping the Caribbean Regional Negotiating Machinery (CRNM) to develop the required expertise to allow the region to effectively participate in international and regional trade negotiations. CIDA also supported the CARICOM Single Market and Economy (CSME) Protocol II which dealt with Right of Establishment, Provision of Services and Movement of Capital in the CSME. 40 Caribbean Single Market and Economy Unit - Lennox Forte Mr. Lennox Forte of the CSME Implementation Unit updated the participants on the benefits of the CSME to the region and also the challenges of implementation. He mentioned that the Implementation Unit which was based in Barbados was divided into four (4) main areas based on the CSME mandate. These four areas included institutional and legal framework; market access; the macroeconomic framework; and sectoral policies Mr Forte underscored that the CSME was intended to benefit the people of the Caribbean region by providing more and better opportunities to produce and sell goods and services and to attract investment. He further explained that the CSME would create a more favourable business environment aimed at attracting investors both regionally and internationally. He also indicated that the CSME would benefit business people since under this agreement traders would have the regional market for their goods and services. He pointed out that import license for goods originating from a CARICOM country would no longer be required, thus, it was expected that the CSME would create a more diversified, globally competitive structure for the production of goods and services destined for the global market. Mr. Forte commented that the provisions of the CSME based on the revised Treaty of Chaguaramas all related to competitiveness. The nine (9) provisions included establishment; services and capital; industrial policy; trade policy; agricultural policy; transport policy; disadvantaged countries, regions and sectors; competition policy and consumer protection, dumping and subsidies; disputes settlement. In addition, macroeconomic policy convergence, fiscal harmonization, monetary union/single currency, as well as the Caribbean Court of Justice, were considered part of the mandate for the implementation of the CSME. Mr. Forte was concerned that the implementation of the CSME was faced with challenges. He mentioned that some of these challenges included issues relating to commitment and to financial constraints of some member countries which affected their ability to allocate resources for the implementation of CSME. He said that the organization of business was also a significant constraint influencing the acceptance of CSME since in several islands businesses were either family-owned or sole proprietorships with no provisions for expansion to achieve competitiveness. He further commented that a national mindset against regional integration was another major challenge being presented. He concluded that many of the islands were become more insular and fearful of the free movement of people, a fear which was influencing their acceptance of the CSME. Delegation of the European Commission in Barbados and the Eastern Caribbean - Cecile Tassin-Pelzer Mrs. Cecile Tassin-Pelzer said that the goal of the delegation within the Caribbean was to support regional integration. She mentioned the economic partnership agreement (EPA) which encouraged sustainable growth and development. The EU had in the past provided assistance to the region through its CDE and PROINVEST programmes which aimed at increasing investments between the region and European tourism. She said that The 41 European Development fund was now in its 10th programme and it continued to support initiatives in the region. Commonwealth Secretariat – Mr. Andrew Satney Mr. Satney of the COMSEC gave a brief outline of the COMSEC’s work within the region. He said that the SASD was working to improve export competitiveness within the region by helping countries such as Belize, St. Vincent and Grenada develop NES. He said the COMSEC had several divisions including Governance, Legal section for drafting and Education and Health sections. The SASD provided assistance in the areas of Trade, Economic and Legal Services, Enterprise and Agriculture and Debt Management. Mr. Satney also mentioned the Promotion of Professional Services in the Commonwealth Caribbean project which he said was scheduled to start in July. Discussion During the discussion the participants raised a number of points and engaged in lively dialogue. The moderator posed the first question to the CSME representative querying the progress of the legal and administrative framework. Mr. Lennox Forte in his response informed the participants that there were challenges in the area of labour and skills training. He revealed that the legislation had been prepared for the removal of restrictions. However, there were constraints at the national level since legal drafting services were at a high premium within the region. He also dais that the administrative framework could not be completed until the law was passed in each country. The discussion continued to focus on the CSME with participants requesting information on the deadline for the implementation of the Customs Union. Mr. Forte explained that the implementation of the Customs Union was within the mandate of the single economy which was still to be completed. The discussion also addressed the difficulties in creating linkages between agriculture and tourism. Mrs Ena Harvey in her response stated that agriculture and tourism competed for similar resources including land and water. She pointed out that in most countries agriculture was losing out where arable land was being used for golf courses and to build hotels and condominiums. Thus, given the competition for the basic resources, she said that policies relating to the price of land and land use at the national level should be considered. She indicated that there should be space allocated for dialogue on common policy planning for agriculture and tourism. She also commented that IPR policies were needed to protect property such as indigenous spa, herbal and botanical preparations that were being exported. Mrs. Harvey supported this comment by pointing out that in 2005, the Caribbean Spa and Wellness Centre was formed in Jamaica. One of the objectives of this organisation concerned the identification of an indigenous product to export. She pointed out that in such cases local people should benefit from the use of their knowledge. Mrs. Harvey further highlighted the need for policies to protect farmers who were engaged in farm tours such as policies relating to the safeguarding of farms from diseases and the safeguarding of tourist from danger while on the farms. 42 The support of the donor agencies in the promotion of export competitiveness was also discussed. Ms. Tracey Henriksen of CIDA mentioned her agency was collaborating with other donor agencies and supporting those agencies that provided technical assistance. At the regional level CIDA was working with CARICOM. Mr. Blackman of CDB pointed out the CDB was working in collaboration with various agencies to provide technical assistance on areas such as business enhancement. He also said that CDB managed funds for agencies. Mrs. Cecile Tassin-Pelzer indicated that co-ordination among the donor agencies was necessary, since some agencies were funding agencies while others provided technical assistance. Issues such as improvements to the commercialisation of innovative processes were also discussed. Participants were informed that CDB had no projects specifically geared to increase innovation however, the CTCS programme allowed persons to submit proposals. These proposals were assessed for funding. There was also the Caribbean Investment Fund (CIF) which provided venture capital or equity financing to SMEs. There was also discussion on the regional mechanisms needed to regulate and monitor food and health standards to allow regional food handlers access to international markets such as the EU and North America. Mr. Griffin of the FAO mentioned that his organisation was working with vet laboratories within the region to upgrade their level of testing and also with food handlers to improve their standards. Mrs Harvey mentioned the need to get regional legislation concerning SPS for the region. Mrs. Harvey mentioned some of the agribusiness projects that were in the developmental phases including the Black Belly Sheep and the farm tourism projects. The panel discussion concluded with Taiana Mora-Ramis of the Caribbean Export imploring participants to collaborate and prioritise the objectives that they wanted to achieve at the regional level identifying the critical needs in the process. She further stated that donor agencies were seeking to avoid duplication of assistance. Therefore the responsibility was on the region to set clearly defined needs and communicate these needs to the donor agencies so that the agencies could collaborate and address the critical export competitiveness needs of the region. H Way Forward and Closing Nikhail Treebhoohun thanked Caribbean Export for collaborating with COMSEC on the workshop. He also thanked the panellists for their participation. Mr. Treebhoohun noted that the COMSEC had initiated the process of regional export competitiveness by providing the collaborative environment for the participants. He also commented that the workshop had provided the opportunity for COMSEC as well as the donor agencies present to learn of the regional issues concerning export competitiveness. Mr. Treebhoohun pointed out that several activities were identified which the donors should consider. He told the participants that the process had just begun and that they should discuss the identified priorities at the national level and become more focus. 43 He also commented that the participants appeared to be confused between the national and regional competitiveness. He further commented that regional competitiveness could only be successful if all the islands were at the same level of development. He reiterated that regional competitiveness should only be considered if there is homogeneity of economies. He told the participants that to achieve their objectives they should have the right tools and know when to use them. He emphasised that the workshop had provided the participants with the tools and that they should know use them. Taiana Mora-Ramis thanked the Caribbean Export Staff and the presenters for their support in organizing the workshop. She commented that the current environment presented a challenge when addressing competitive issues at the national and regional level. However, the Caribbean Export had several projects in view that could be of assistance to the region. Ms. Mora-Ramis confirmed the commitment of the Caribbean Export to supporting the region as in their pursuit to achieve export competitiveness. She thanked the participants for their contributions. Each participant received a certificate in acknowledgement of their participation in the Regional Workshop of Competitiveness Strategies. 44 ANNEXES List of Acronyms BSO Business support Organisation CARICOM Caribbean Community and Common Market CARIFORUM Caribbean Forum of African, Caribbean and Pacific states CBI Caribbean Basin Initiative CDB Caribbean Development Bank CIDA Canadian International Development Agency COMSEC Commonwealth Secretariat CRNM CARICOM Negotiating Machinery CSME CARICOM Single Market and Economy CTCS Caribbean Technical Consultancy Services FAO Food and Agriculture Organisation GDP Gross Domestic Product HACCP Hazard Analysis and Critical Control Point HR Human Resource IICA Inter-American Institute for Cooperation on Agriculture ICT Information and Communication Technologies IPR Intellectual Property Rights IT Information Technology ISO International Standards Organisation LNG Liquefied Natural Gas NES National Export Strategy NGO Non-Governmental Organisation OAS Organisation of American States OECS Organisation of Eastern Caribbean States R&D Research and Development SASD Special Advisory Services Division SME Small and Medium Enterprises SPS Sanitary and Phytosanitary Measures 45 List of Participants Antigua & Barbuda Mr. Joseph Sealey Acting Industrialization Officer Ministry of Industry and Commerce Antigua & Barbuda W.I. Fax: 001 268 462 1625 Email: trade@antigua.gov.ag Belize Mr Roberto Harrison Manager – Export Promotion & Marketing Belize Trade and Investment Development Services (BELTRAIDE) Belize Tel: 00 501 822 3737 Fax: 00 501 822 0595 Mr Evan Tillett Human Resources Manager Director of Finance and Administration Belize Tourism Board Belize Tel: 00 501 223-1913 Fax: 00 501 223-1943 Email: evan@travelbelize.org Dominica Mr Gregoire Thomas General Manager Dominica Export Import Agency Dominica Tel: 767-448-2780/3494 Fax: 767-448-6308 Email: dexia@cwdom.dm Mr. John Robin Agro-processors Association of Dominica C/o Benjo’s Seamoss PO Box 2065 # 19 Canfield Industrial Estate Commonwealth of Dominica Email: benjoseamoss@cwdom.dm Tel: +767 448 1650 Fax: +767 449 8358 Grenada Mr Christopher de Riggs Executive Director GCIC Secretariat Grenada Tel:001-473-440-4485/440-2937 Fax:001-473-440-6627 46 Email: gcic@caribsurf.com. Ms Kisha Gellineau Trade Officer Ministry of Finance and Industry Grenada Tel: 001 473 440 2214 Fax: 001 473 440 0775 Email: kisha.gellineau@gov.gd Jamaica Ms Arlene Martin Manager, Caribbean Business Opportunity Service (CBOS) Jamaica Export and Investment Promotions Agency 18 Trafalgar Road Kingston 10 Jamaica, West Indies Tel: (876) 978-7755 or 3337 ext.2282 Fax: (876) 978-4173/ 946-0090 email: amartin@jamprocorp.com Ms Sisporansa Stanford Trade Officer The Private Sector Organisation of Jamaica 39 Hope Road Kingston 10 Jamaica, West Indies Tel No.: (876) 927-6238 ext 2246 Fax No.:(876) 927-5137 Email: sisporansas@psoj.org St. Lucia Mr Brian Louisy Executive Director St Lucia Chamber of Commerce, Industry & Agriculture Castries St Lucia Tel: 00 1 758 452 3165/453 1540 Fax: 00 1 758 453 6907 Email: info@stluciachamber.org St. Kitts & Nevis Mr Rodney Rogers Small Enterprise Development Unit Church Street Bassettere St Kitts Tel: 001 869 465 4016 Fax: 001 869 465 2288 Trinidad & Tobago Mr Wayne Punnette Ag Director, Trade Facilitation Ministry of Trade and Industry 47 Level 14 Riverside Plaza Besson Street Port of Spain Trinidad Tel: 001 868 625-3819; PBX: 623-8847/9 Ext 2120 Fax: 001 868 624-9594 Email: wpunnette@tradeind.gov.tt Mrs Natasha Mustapha-Scott Chief Executive Officer Trinidad & Tobago Manufacturers' Association (TTMA) TTTMA Building 42 Tenth Avenue, Barataria Trinidad Tel: 001 868 675-8862 Fax: 001 868 675-9000/8681/Email: gm@ttma.com St. Vincent and the Grenadines Miss Fay Fergusson Ministry of Foreign Affairs, Commerce and Trade Kingstown St Vincent and the Grenadines Tel; 001 784 456 2442 Fax: 001 784 456 2160 Email: ffergusonmtrade@vincysurf.com Mr Kenneth Da Silva Director Mountain Top Springs Kingstown St Vincent and the Grenadines Fax: 001 784-456-2698 Tel: 001 784-456-1744 48 RESOURCE PERSONS Dr Auliana Poon Managing Director Tourism Intelligence International 50 Richmond Street Port of Spain Trinidad West Indies Tel: 00 1 868 625 4443 Fax: 00 1 868 625 4420 Email: info@tourism-intelligence.com Mr Sunil Sinha Emerging Market Economics Ltd. 3 Mill Harbour London E14 9XP Tel: +44 207 538 3111 Fax: +44 207 538 3130 Email: sinha@emergingmarkets.co.uk Mr Howard Baron Strategem Limited Hough End Hall Nell lane Manchester M21 7AZ Tel: 0161 860 0344 Fax: 0161 860 0888 Email: hbaron@strategem.co.uk Mr Chan Fook Seng Admin/Project Manager CrimsonLogic Pte Ltd (Regn No: 198800784N) 31 Science Park Road The Crimson, Singapore 117611 Main Tel: 65 - 6887 7888 Main Fax: 65 - 6778 5277 DID: 65 – 6887 7121 Fax: 65 – 6778 5277 Email: fookseng@crimsonlogic.com 49 CHAIRPERSONS Ms Taiana Mora-Ramis Executive Director Caribbean Export Development Agency Mr Ruall Harris Executive Director Barbados Chamber of Commerce Ms Lynette Holder Executive Director Caribbean Association of Small and Medium Enterprises Dr Denny Lewis-Bynoe Chief Policy Analyst Central Bank of Barbados Mr Christopher De Riggs Executive Director Grenada Chamber of Commerce 50 BARBADOS Ms Taiana Mora-Ramis Executive Director Caribbean Export Development Agency Hastings Main Road Christ Church Barbados W.I. Tel: 001 246 436 0578 Fax: 001 246 436 9999 Dr Louis Woodroffe Director of Foreign Trade Ministry of Foreign Affairs and Foreign Trade 1 Culloden Road St Michael Barbados W.I. Tel: 001 246 431 2200/246 431 2275 Fax: 001 246 228 7840 Mrs Sonja Trotman Director (Ag) Research Planning and Information Division Barbados Investment and Development Corporation (BIDC) Mr Lincoln Price Caribbean Regional Negotiating Machinery (CRNM) Ms. Marlene Hewitt Senior Business Development Officer Ministry of Economic Affairs and Development International Business and Financial Services Unit The Business Centre Upton St. Michael Barbados Tel: (246) 430-2200 (PBX) Tel: (246) 430-2219 (DIR) Fax: (246) 429-6849 Email: marlene_hewitt@barbadosbusiness.gov.bb Ms. Xiomara Archibald Economist Central Bank of Barbados Research Department Tom Adams Financial Centre Church Village St. Michael Barbados Tel: (246) 436-6870 Ext 6221 Fax: (246) 427-1431 Email: XOArichibald@centralbank.org.bb 51 Mr. Carlos Wharton Trade Consultant Barbados Private Sector Trade Team Goddard's Complex Fontabelle St. Michael Barbados Tele: (246) 430-6541 / 228-8901 Fax: (246) 228-8902 Email: carlos.wharton@tradeteam.bb Ms. Natalie de Caires Trade Consultant (Tourism) Barbados Private Sector Trade Team Goddard's Complex Fontabelle St. Michael Barbados Tele: (246) 430-6541 / 228-8901 Fax: (246) 228-8902 Email: Natalie.decaires@tradeteam.bb Ms. Beverley Alleyne Business Development Officer Barbados Investment & Development Corporation "Pelican House" Princess Alice Highway St. Michael Barbados Tel: (246) 427-5350 Fax: (246) 426-7802) Email: balleyne@bidc.org Ms. Denise Lawrence Business Development Officer Barbados Investment & Development Corporation "Pelican House" Princess Alice Highway St. Michael Barbados Tel: (246) 427-5350 Fax: (246) 426-7802) Email: dlawrence@bidc.org Ms. Carol Ann Burke Senior Business Development Officer (Ag.) Ministry of Commerce, Consumer Affairs and Business Development Reef Road, Fontabelle St. Michael Barbados Tel.: (246) 427-5270/228-1399 Fax.: (246) 431-0056 Email:Carol-Ann.Burke@commerce.gov.bb 52 Ms. Gale Yearwood Senior Research Officer Ministry of Tourism & International Transport Sherbourne Conference Centre Two Mile Hill St. Michael Tel.: (246) 430-7500 Fax: (246) 436-4828 Email: yearwoodg@barmot.gov.bb Ms. Shennel Richards Economist Ministry of Foreign Affairs and Foreign Trade Foreign Trade Division 1 Culloden Road St. Michael Tel.: (246) 431-2282 Fax: (246) 228-7840 Email: srichards@foreign.gov.bb Mr Michael Griffin Food and Agriculture Organisation of the United Nations Second Floor, United Nations House Marine Gardens, Hastings Christ Church Barbados Tel: 001 246 426 7110/429 2002 Fax: 001 246 427 6075 Email: Michael.griffin@fao.org Dr. Denny Lewis-Bynoe Chief Policy Analyst, Research Department Central Bank of Barbados Mrs Ena Harvey Representative IICA Chelsea House Chelsea Road St Michael Ena.Harvey@iica.int Mr Luther G Miller Director of Finance & Resource Management Caribbean Tourism Organisation 1 Financial Place, Collymore Rock St Michael Barbados Tel: 001 246 427 5242 Fax: 001 246 429 3065 Email: Imiller@caribtourism.com Mr. Darwin Clarke Consultant declarke@caribsurf.com 53 Mr. McHale Andrew Consultant – Research and Development Caribbean Tourism Organisation 1 Financial Place, Collymore Rock St Michael Barbados Tel: 001 246 427 5242 Fax: 001 246 429 3065 Mr. Peter Blackman Portfolio Manager Private Sector Development Division Caribbean Development Bank Wildey St Michael Barbados Tel 246-431-1600 Email blackmp@caribank.org Ms. Tracie Henriksen 2nd Secretary Development Canadian High Commission Bishop’s Court Hill St Michael Barbados Email tracie.henriksen@international .gc.ca Mrs. Cecile Tassin-Pelzer Head of Economic Section Delegation of the European Commission in Barbados and the Eastern Caribbean P OBox 654C Bridgetown Barbados Tel: 001 246 434 8516/8501 Fax: 001 246 427 8687 54 CARIBBEAN EXPORT DEVELOPMENT AGENCY - PARTCIPANTS Mr. Collin Bully Executive Director OECS Export Development Unit Financial Centre Kennedy Avenue Roseau Commonwealth of Dominica Tel: 767-448 2240/5503 Fax: 767 448 5554 Email: cbully@oecs-edu.org Ms. Leela Narinesingh Specialist – Private Sector Facilitation Caribbean Single Market and Economy Unit 6th Floor Tom Adams Financial Centre Bridgetown, Barbados Tel: 246 429 5449/6159/6064 Fax: 246 437 2689 leelan@csme.com.bb Mr. Lenox Forte CARICOM CSME Implementation Unit 6th Floor, Tom Adams Financial Centre Church Village, Bridgetown Barbados Tel: 246 429 6064 Fax: 246 437 2689 lenoxf@csme.com.bb Ms Carol Lynch Business Development Officer Centre for International Services University of the West Indies Cave Hill Campus St Michael, Barbados Tel: 246 417 4805/4533 Fax 246 417 4058 Email: clynch@uwichill.edu.bb Mrs Denise Goolsarran OAS/UWI Trade Capacity Building Project Support Officer Centre for International Services University of the West Indies Cave Hill Campus St Michael, Barbados Tel: 246 417 4805/4533 Fax 246 417 4058 Email: dgoolsarran@uwichill.edu.bb 55 CARIBBEAN EXPORT DEVELOPMENT AGENCY STAFF – BARBADOS Ms. Taiana Mora Ramis Executive Director Ms. Veona Maloney Manager – Core Services Mr. Ronald Dubrisingh Manager – EDF Project Ms. Clarecia Christie Marketing Officer Mr. Sam Kruiner Technical Advisor – EDF Project Rapporteur Mrs. Jacqueline Gill 56 COMMONWEALTH SECRETARIAT Mr. Nikhil Treebhoohun Adviser and Head, Trade Special Advisory Services Division Commonwealth Secretariat Marlborough House Pall Mall London SW1Y 5HX Tel: 00 44 207 747 6302 Fax: 00 44 207 747 6203 Email: n.treebhoohun@commonwealth.int Mr. Andrew Satney Adviser, Trade Special Advisory Services Division Commonwealth Secretariat Marlborough House Pall Mall London SW1Y 5HX Tel: 00 44 207 747 6268 Fax: 00 44 207 747 6203 Email: a.satney@commonwealth.int Mrs Chanda Chella Adviser, Trade Special Advisory Services Division Commonwealth Secretariat Marlborough House Pall Mall London SW1Y 5HX Tel: 00 44 207 747 6298 Fax: 00 44 207 747 6203 Email: c.chellah@commonwealth.int Mrs Manel Herath Programme Assistant Special Advisory Services Division Commonwealth Secretariat Marlborough House Pall Mall London SW1Y 5HX Tel: 00 44 207 747 6448 Fax: 00 44 207 747 6203 Email:m.herath@commonwealth.int 57 Revised Workshop Programme REGIONAL WORKSHOP ON EXPORT COMPETITIVENESS STRATEGIES BARBADOS 23 – 25 MAY 2006 Venue: Amaryllis Hotel, Barbados Day 23 May 2006 Time 8.00 – 9.00 a.m. Activity Registration of participants Responsibility Caribbean Export Staff and Commonwealth Secretariat (ComSec) Programme Assistant 9.00 – 9.30 a.m. Opening Session Remarks Adviser & Head of Trade Section; Special Advisory Services Division Executive Director; Caribbean Export Director of Foreign Trade Ministry of Foreign Affairs and Foreign Trade Barbados Export Competitiveness: Getting down to basics Chairperson (Ms. Taiana Mora-Ramis) Nikhil Treebhoohun 9.30 – 10.00 a.m. 10.00 – 10.30 a.m. Tea Break 10.30 – 1.00 p.m. Session One : Country Presentations 7-minute Presentations by Head of Delegation of each participating Country Taiana Mora-Ramis Dr Louis Woodroffe Nikhil Treebhoohun ComSec Adviser & Head, Trade Section Chairperson: Dr Denny Lewis-Bynoe Chief Policy Analyst Central Bank of Barbados Key issues arising from country papers – Andrew Satney; Commonwealth Secretariat. 24 May 2006 1.00 – 2.00 p.m. Lunch 2.00 – 6.00 p.m. Session Two : Case Studies & Plenary Discussions 4.00-4.1 5pm Tea Break Tourism Trade Facilitation Services 9.00 – 9.30 a.m. Caribbean Export Development Agency Chairperson: Mr Andrew Satney Presenters: Dr Auliana Poon; Mr Chan Fook Seng Mr. Howard Baron Mr Sunil Sinha; Ms. Taiana Mora-Ramis 58 9.30 – 11.30 a.m. Session Three: Breakaway Sessions Chair: Caribbean Private Sector Representative Group One – Services Group Two – Tourism Group Three – Trade Facilitation Group Four – National and Sectoral Export Strategies Chairperson: Mr Christopher De Riggs, Executive Director, Grenada Chamber of Commerce (Coffee/Tea to be taken as group work continues) 11.30 – 1.00 p.m. Group Presentations (Maximum 15 minute per group) 1.00 – 2.00 p.m. Lunch 2.00 – 2.30 p.m. Session Four Chairperson: Caribbean Regional Negotiating Machinery Ms Veona Maloney, (CRNM) - Mr Lincoln Price Manager, Core Services, Caribbean Export Session four: Plenary: From Strategy to Chairperson: Mr Implementation – followed by group work. Ronald Dubrisingh, Project Manager, Caribbean Export 2.30 – 5.00 p.m. 25 May 2006 (*) 9.00 – 11.000a.m. Plenary: From Strategy to Implementation: Chairperson: Mr Ruall Harris, Executive Director, Barbados Chamber of Commerce 11.00 – 11.15 p.m. Tea Break 11.15 – 1.00 p.m. Panel discussions with Donor Agencies in the Chairperson: (*) Caribbean Ms Lynette Holder, Executive Director, Caribbean Association of Small and Medium Enterprises 1.00 – 2.00 p.m. Lunch 2.00 – 3.45 p.m. Way Forward and Closing: (Group work and Report Presentation). Nikhil Treebhoohun ComSec Adviser & Head, Trade Section/ Taiana Mora Ramis, Executive Director Caribbean Export Nikhil Treebhoohun to give ‘Overview Statement’ 59