CLASS: M.A. H.R.M.
10A/267
St. JOSEPH’S COLLEGE (AUTONOMOUS) TIRUCHIRAPPALLI – 620 002
SEMESTER EXAMINATIONS – APRIL 2010
TIME: 3 Hrs.
MAXIMUM MARKS: 100
SEM
SET
PAPER CODE
TITLE OF THE PAPER
IV
2008
08PHR4203A
ORGANISATION DEVELOPMENT
SECTION – A
Answer all the questions:
20 x 1 = 20
Choose the correct answer:
1.
It is a process that focuses on organizational culture, process and structure utilizing a total
system perspective
a) Oragnisational Development
b) Oragnisational change
c) Planned change
d) Oragnisational structure
2.
It is described as an approach to problem solving, suggesting its usefulness as a model, guide
and paradigms
a) Performance management
b) Diagnostic component
c) Action Research
d) Organization value and assumptions
3.
A consultant works with individuals and groups to
processes and learn to solve problems
a) Counseling
b)
c) Oragnisational development intervention d)
A tool used for climate or attitude survey is called
a) Survey feedback
b)
c) Refreezing
d)
4.
5.
help them learn about human and social
Feedback
Process consultant
Action research
Decision – Making
It can be assessed using the concepts of accessibility and individuality
a) Depth intervention
b) Ethical standard
c) Client
d) Consultancy
State True or False:
6.
7.
8.
9.
10.
Organizational Development takes a developmental view that seeks the betterment of both
individuals and the Organization.
Action Research Model is not a model for planned change.
Survey feedback is comprehensive Intervention.
Client – consultant relationship is not addressed and managed in Organizational development.
The future organization development is bright, as long as the high- quality, had work of the
past continuous with good leaders.
Fill in the blanks:
11.
12.
_________ tend to be humanistic, optimistic and democratic.
_________ consists of all the activities and intervention designed to improve the
13.
14.
15.
organization’s functioning.
The Fundamental strength of organization development are ______.
_________ is the one – day meeting of the entire management of an organization, reading their
own organizational health.
A good deal of the interaction in early contacts between client and consultant depends on
_________.
Match the following:
16.
17.
18.
19.
20.
Arrangement of Inter-related parts
Set of structured activities to improve
organizational performance
Process consultation
Assessing the environment in a systematic
way
Misuse of data and coercion is
(OR)
-
a) OD Interventions
b) Open system planning
-
c) Unethical standards in OD
d) Systems
-
e) Team interventions
Answer in one or two sentences:
16.
Define Organizational Development.
17.
What are the basic components of all OD programs.
18.
What is mean by appreciative enquiry.
19.
Mention any two problems of assessing OD.
20.
Define re – engineering.
SECTION – B
Answer all the questions:
21.
a.
5 x 4 = 20
Briefly explain the characteristics of OD.
OR
22.
b.
What are the early statements of OD values and assumptions?
a.
Examine the phases of OD programs.
OR
23.
b.
Explain the components of the OD process.
a.
Describe the implications of OD Interventions.
OR
b.
Explain process consultation.
24.
a.
What are the characteristics of selected structural intervention?
OR
25.
b.
Explain the difference between Mechanic and Organic systems.
a.
Briefly explain the ethical standards followed in OD.
OR
b.
Enumerate the strength of OD.
SECTION – C
Answer any FOUR questions:
4 x 15 = 60
26.
Classify OD intervention and explain.
27.
Describe the Action Research Model with example.
28.
Briefly explain ‘Survey Feedback’.
29.
Explain OD’S future issues.
30.
Discuss the issues in client consultant relationship.
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