Syed Anwar
Project Manager/Lead Oracle Techno Functional
Mobile : +971 50 2845740
Email : anwar.bahu@gmail.com
Professional Profile
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Highly motivated and self-driven IT expert, having 12 years of extensive experience in Analysis, Design,
Development, Testing and Implementation of Software Applications including On-site working as well as
Direct engagement in International (United States, Oman & UAE) environment.
9 Years of experience in Oracle EBS Implementations, Version Upgrades, Rollouts, Support, Training and
Team Development with 2 Full Life Cycle EBS Implementations, 4 EBS Financials Roll Outs following the
AIM Methodology
Good Experience in Project Management Activities like Planning, Scheduling, Managing and Delivering
the Project Deliverables.
Experience in Managing & Supporting Oracle EBS Support Functions following ITIL Framework.
Areas of Expertise
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Technical Expert in Customizations, Personalization, Data Migrations, Reports & Forms Development
using 6i/10g Development Suite, Oracle Workflow 2.6, Interface Programming & PLSQL API’s, BI Publisher
reports & XML Data Template Reports.
Functional Expert in multiple modules encompassing Oracle Finance (P2P), HR Core & Payroll.
Having good knowledge in OA Framework personalization and extensions.
Thorough knowledge of Oracle Apps Data model and how to leverage the data for effective reporting
using tools like Oracle Reports, XML Data Template, XML Publisher and Discoverer.
Hands-on with AIM methodology, business requirement analysis, GAP analysis, process mapping, solution
design, configuration, setups, workarounds, interfaces user training.
Expert in handling post live support and framing Support framework using ITIL Framework.
Analyzing user needs, conferring with users to improve procedures and identifying and solving problems.
In-depth knowledge and experience in Project scheduling, resource deployment & allocation, cost
management, time management, risk management and integration management.
Monitor development activities; report project progress, technical guidance / support to project team.
Implementation of Applications and render Post Implementation Support & Provide training to End Users.
Adept in Team Management skills like tasking, delegation, monitoring, feedback, skill upgrade,
competence management, career planning, motivation & mentoring of the team
Technical Skills
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ERP Package:
Modules:
Language:
Database:
Operating System:
Reporting Tools:
GUI Tools:
Design Methodology:
Oracle e-Biz suite R11i & R12
AR, AP, GL, CM, FA, PO, Inv, HR, Payroll, AME & AOL
PL/SQL, Java
Oracle 9i & 10g
Windows, Unix
Reports Developer, BI Publisher, XML Data Template, Discoverer
Forms Developer, JDeveloper, TOAD, Data Loader, SQL Loader, Workflow Builder
AIM
Professional Training & Certification
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Sun Certified Java Programmer for Java 2 Platform
ITIL Foundation Certificate in IT- Service Management
1 Resume of Syed Anwar
Professional Experience
Dubai Silicon Oasis Authority, Dubai
Senior Associate Manager
Since Jun 2008
Project: DSO Application Implementation, Enhancement, Rollout & Support
Environment: Oracle e-Biz suite R11i & R12
Roles:
 Project Manager for Mobile Asset Tracking and Mobile Field Service solutions integrated with Oracle ERP
and CRM modules.
 Involved in full project life cycle implementation activities like RFP (Request for Proposal), technical
evaluation and commercial negotiation, vendor selection, project initiation, project management, go
live and project closure activities during ERP and CRM implementation.
 Leading & Handling production system support, covering a wide range of services from help desk to user
assistance, configuration, and system monitoring and continuous improvement.
 Being an Application Support Service coordinator, I involved in preparing monthly incident reports with
SLA to IT management, coordinate all the application related support incidents with team, and manage
the changes.
 Log, view, access, monitor, follow up and close Oracle Support Request online- My Oracle Support.
 Resolve support / operational issues in liaison with top IT Management & Business Group.
 Primary resource for Oracle Finance and secondary resource for Oracle HRMS.
 Developed multiple custom reports using Oracle Reports, XML Data Template, BI Publisher, and
Discoverer.
 Developed interface program using standard API to create transaction in AR from Oracle Portal eservices.
 Developed Bank Statement interface program for uploading daily bank statements for auto
reconciliation.
 Configured AP Invoice approval and Leave of Absence approval process by using AME.
 Worked on multiple new features from 11.5.10. such as forms & OAF personalization.
 Involved data migration activities (Inventory Item, Inventory Transaction, AR Transactions, AR
Adjustments)
 Prepared BR100 Application Setup, MD50 Functional Design and MD70 Technical Design documents.
 Provide support to Project / Infra Teams and create an environment for information sharing.
Achievements:
 Completed 4 Rollout projects for DSO subsidiary companies which involves preparation of Setup
documents, Setup of GL, AP, AR, CM, FA, PO and INV modules and carrying out UAT.
 Completed Full Inventory module setup to handle internal requests for stationary, it printer cartridges,
grocery items with store manager approval process.
 Successfully completed R12 upgrade project with vendor team and handled post upgrade issues
effectively.
 Participated in Oracle ERP, CRM, Projects & EAM Implementation activities with Implementation vendor
team.
Raqmiyat LLC, Dubai.
Oracle Consultant
Nov 2007 – Jun 2008
Project: Masafi Application Enhancement & Support
Environment: Oracle e-Biz suite 11.5.9
Roles:
 Handling production system support, covering a wide range of services from help desk to user assistance,
configuration, and system monitoring and continuous improvement.
 Supported production issue for the Interface Programs between Oracle and HHC (Hand Held Computing
device)
 Monitoring and resolving the issues on critical daily transaction interfaces (Auto Invoice, Lockbox, GL
interface).
 Developed many custom reports using Reports 6i and customized existing reports.
2 Resume of Syed Anwar
Achievements:
 Completed Interface program to integrate (AR) sales data to OSA (Oracle Sales Analyzer).
 Designed production system support framework based on ITIL framework to provide effective support
users.
Wipro Technologies, Chennai, India.
Technical Consultant
Oct 2005 – Nov 2007
Project: Getty Applications Support (June 2006 – Nov 2007)
Client: Getty Images, USA
Environment: Oracle e-Biz suite 11.5.10
Roles:
 Being a Project Leader,
 Involved in preparation of Weekly & Monthly Application Support Incidents status report to Client.
 Managed Application Support team of 4 people.
 Involved in Incident, Problem, Change and Release Management.
 Supporting production issues for Oracle Financial and Distributions modules.
 Monitoring and resolving the issues on critical daily transaction interfaces (Auto Invoice, Lockbox, GL
interface).
 Preparation of KEDB (Known Error Database), to address the issues proactively and reduces the analysis
time.
 Handled one mission critical issue, due to tax ware update issue around 4000 invoice lines calculated tax
amount wrongly for credit card customers, developed automated script to create credit memos with
negative tax line against those invoices using Auto invoice interface.
 As part of process improvement; involved in the following development activities,
 Developed PL/SQL component to transfer the AP PO 2 way accrual entries from AP to GL thru GL
interface.
 Developed PL/SQL component to purging GL interface data.
Project: Level 3 Production Support (October 2005 – May 2006)
Client: Level 3 Communications, USA
Environment: Oracle e-Biz suite 11.5.10
Roles:
 Supporting production issues on System Administrator, Purchasing, Accounts Payables and Accounts
Receivables modules.
 Involved in customization of Oracle reports and Discoverer reports.
 Date migration of Suppliers, AP Invoices and Customers.
 Created Periodic Alerts to send out a mail with the list of users who granted the super user access on
each week.
 Created PL/SQL package to load Oracle user with base responsibilities.
 Involved in OA Framework personalization of iProcurement.
 Customized the PO Requisition Workflow for time out for approval notification and adding additional
supervisor if the first supervisor notification timeout
Bahwan CyberTek, Chennai, India.
Technical Consultant
Feb-2005 – Sep-2005
Project: OMIFCO Oracle Applications 11i Implementation
Client: Oman India Fertiliser Company
Environment: Oracle e-Biz suite 11.5.10
Roles:
 Interacted with business owners, functional consultants and subject matter experts effectively to
understand business requirements, functional designs, process flow and data flow.
 Prepared MD50 Functional Design and MD70 Technical Design documents for custom programs and
reports.
 Developed custom reports using Oracle Reports Finance, Purchasing and Inventory modules.
 Developed Interface program to integrate Oracle AP, GL with Lotus HRMS system for AP Invoices and GL
Interface (employee earnings as a journal to GL and deductions as a standard invoice to AP).
 Data migration from legacy system (Supplier details, Employee details, Inventory item details, Closed
Purchase Orders).
3 Resume of Syed Anwar
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Carrying out Users Acceptance Test (UAT), go-live activities and Post implementation support.
Previous Engagements:
Organization
HCL Technologies, Chennai, India
BITECH, Chennai, India
Duration
May-2002 – Jan-2005
Aug-2000 – May-2002
Designation
Associate Consultant
Software Engineer
Education
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Master of Computer Application (M.C.A), Bharathidasan University, India, 1997 -2000.
B.Sc., (Computer Science), Bharathidasan University, India, 1994 -1997.
Personal Details
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Location Preference:
Languages known:
Passport & Visa Details:
Permanent Address:
4 Resume of Syed Anwar
UAE
English & Tamil
Indian Passport valid till August 2016.
Tamil Nadu, India.