Press Release
Citigroup Inc. (NYSE symbol: C)
7th April 2006
Citibank Will Accede to the Code of Conduct on Relations Between
Banks and Clients
Prague - The Board of Directors of Citibank a.s. has approved the accession of Citibank
a.s. to the Code of Conduct on Relations Between Banks and Clients. Thus, Citibank has
become one of other financial institutions that will guarantee to their clients its adherence
to any and all provisions contained therein.
The Board of Directors of Citibank a.s. adopted its decision to accede to the Code on March 27,
2006. By the accession, Citibank commits itself to observance of this Standard drafted by the
Czech Banking Association. “Endorsed by Citibank are any and all initiatives that are aimed to
make the Czech banking market as well as relations between clients and banks fully transparent.
The bulk of the provisions that are contained in the Code have always been viewed by us as
perfectly standing to reason and, their requirements have formed an integral part of our services
already,“ said Javed Kureishi, Chairman of the Board and Managing Director of Citibank a.s.
In the number of cases, the Bank has provided its services beyond the framework of the
minimum standards that are required under the Code. Implementation of some of the Code’s
provisions, however, will call for certain time before the same can be applied into practice. For
this reason, Citibank a.s. undertakes to be in observance of all of the Code’s requirements and
provisions not later than by June 30, 2006.
The point of contact the clients of Citibank may refer to with respect to observance of the Code, is
Customer Service Unit (CitiPhone), Evropská 178, 166 40 Praha 6, tel. 233 062 222, fax. 233
061 962.
The Code of Conduct has the form of a Standard issued by the Czech Banking Association. Its
primary rationale is to provide clients with sufficient access to information and, to maintain vis a
vis its clients the highest standard of ethics they can rely on at any time. Under the Code of
Conduct on Relations between Banks and Clients, clients are namely guaranteed a right of
information about various services and products, about the pricing thereof or, for example, about
any modifications made to the business conditions.
For more information please contact:
Markéta Dvořáčková
Public Affairs Officer
Tel: 233 061 041
Mobil: +724 356 358
e-mail: marketa.dvorackova@citigroup.com
Andrea Machálková
Communications Executive
Citibank a.s.
Tel.: 233 062 781
e-mail: andrea.machalkova@citigroup.com
Note for editors:
Citibank a.s. has been present in the Czech republic since 1991. The Bank has rapidly gained its position of the market leader in
corporate banking and, Citibank’s offering of products and services has been gradually enhanced to include also small and mediumsized companies. Citibank a.s. entered the retail banking business in January of 2001 and, a number of products and services are
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offered to Citibank clients ever since, such as personal accounts, credit cards, personal loans, investing into mutual funds as well as
CitiGold, the private banking services. For additional information about Citibank a.s. please refer to the following web site:
www.citibank.cz.
Citigroup (NYSE: C), the preeminent global financial services company has some 200 million customer accounts and does business
in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products
and services, including consumer banking and credit, corporate and investment banking, insurance, securities brokerage, and asset
management. Major brand names under Citigroup's trademark red umbrella include Citibank, CitiFinancial, Primerica, Smith Barney,
Banamex. Additional information may be found at www.citigroup.com.
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