Chapter: Chapter04: Networking, Discovery, Communication, and Collaboration
Fill-in-the-blank
1. _______________ is a global network of computer networks.
2. _______________is technically an application that makes the Internet more easily
navigated.
3. On _______________, advanced next-generation applications such as remote diagnosis,
digital libraries, online simulation, and virtual laboratories will enable people to
collaborate and access information in ways not possible using today’s Internet.
4. A _______________ is a personal Web site, open to the public, in which the owner
expresses his or her feelings or opinions.
5. _______________ refers to indiscriminate distribution of messages, without
consideration for their appropriateness.
6. The term _______________ refers to sophisticated analysis techniques for determining
new patterns and relationships.
7. _______________integrate the findings of the various search engines to answer queries
posted by the users.
8. _______________ refers to software products that support groups of people who share a
common task or goal and who collaborate on its accomplishment.
9. A _______________ is a virtual meeting ground where groups of regulars come to gab.
10. A network used within an organization that is conceptually similar to the Internet is
called a(n) _______________ .
Multiple Choice
1. The _______________ functions as the transport mechanism, and the
_______________ is an application that uses those transport functions.
a) Web; Internet
b) Internet; Web
c) Internet; intranet
d) intranet; Internet
e) intranet; extranet
2. The Internet supports applications in the following major categories:
a) presence, e-commerce, and collaboration
b) discovery, communication, and collaboration
c) presence, e-commerce, and integration
d) discovery, communication, and integration
e) discovery, communication and commerce
3. Yahoo.com, lycos.com and msn.com are examples of:
a) commercial portals.
b) publishing portals.
c) affinity portals.
d) mobile portals.
e) PDAs.
4. Techweb.com and Zdnet.com are examples of:
a) commercial portals.
b) publishing portals.
c) affinity portals.
d) mobile portals.
e) PDA.
5. Espn.com is an example of a(n):
a) commercial portal.
b) publishing portal.
c) affinity portal.
d) mobile portal.
e) PDA.
6. Web-EDI technology is based on the _______________ standard.
a) W3C
b) AS2
c) NTP
d) ATT
e) ASP
7. Caterpillar, Inc., a heavy-machinery manufacturer, would connect its engineering and
manufacturing divisions with its active suppliers, distributors, and customers through:
a) an EDI-based value added network.
b) an intranet.
c) a public electronic marketplace.
d) an extranet.
e) a multi-net.
8. A big stumbling block to the adoption of collaborative commerce is:
a) the lack of a stable collaborative commerce software.
b) the lack of top management support.
c) the lack of well defined and universally agreed-on standards.
d) the lack of awareness of the benefits of collaborative commerce.
e) all of the above
9. Which of the following statements is NOT true about integrated groupware
applications?
a) They provide online collaboration and text editing capabilities.
b) They provide document management, workflow capabilities, and instant virtual
meeting capabilities.
c) They provide application sharing, instant messaging, and consensus building
capabilities.
d) They provide demand forecasting and order execution capabilities.
e) none of the above
10. Screen Sharing is an example of a collaborative technology that falls in which of the
following categories?
a) same time and same place category
b) same time and different place
c) different time and same place
d) different time and different place
e) multiple times and places
11. Internet Telephony is an example of a collaborative technology that falls in which of
the following categories?
a) same time and same place category
b) same time and different place
c) different time and same place
d) different time and different place
e) multiple times and places
12. Instant Messenger is an example of a collaborative technology that falls in which of the
following categories?
a) same time and same place category
b) same time and different place
c) different time and same place
d) different time and different place
e) multiple times and places
13. ___________ refers to communication in which the receiver gets an answer sometime
after a request was sent.
a) Asynchronous communication
b) Synchronous communication
c) Real-time
d) Multi-synchronic
e) none of the above
14. Despite the many potential benefits, e-collaboration and c-commerce are moving ahead
fairly slowly. Reasons cited in various studies include:
a) technical reasons.
b) security and privacy concerns.
c) internal resistance to information sharing and to new approaches.
d) lack of internal skills to conduct collaborative commerce.
e) none of the above
15. The Internet functions as the ______________ and the Web (WWW, or W3) is an
application that uses those transport functions.
a) website
b) storage mechanism
c) server mechanism
d) transport mechanism
e) transit mechanism
16. __________ can carry out a massive autonomous search of the Web on behalf of a user.
a) Hosting agents
b) Indexing agents
c) Internet service providers
d) Intelligent agents
e) Serving agents
17. The ________ was once known as the information super highway.
a) World Wide Web
b) Internet
c) Library
d) Intranet
e) Extranet
18. A(n) ________ is an infrastructure that allows secure communications among business
partners over the internet.
a) commercial application
b) intranet
c) extranet
d) network
e) VPN
19. An index of hundreds of millions of web pages that is used to find pages that match a
set of user-specified keywords is:
a) yahoo.com
b) a directory
c) an information portal
d) a search engine
e) Google
20. What type of chat program allows you to send messages to net users using the web
browser and visiting a web-chat site?
a) email-based
b) web-based
c) internet-based
d) chat room-based
e) blog
21. A ______ is a personal website open to the public, in which the owner expresses his or
her feelings or opinions
a) web site
b) web nut
c) blog
d) softbot
e) intelligent agent
22. A network designed to serve the internal information needs of a company, using
internet concepts and tools is a(n) _______________ .
a) intranet
b) extranet
c) collaboration
d) LAN
e) WAN
23. The term for the movement of information as it flows through the sequence of steps that
make up an organization’s work procedures is a _______________ .
a) workflow system
b) workflow management
c) workflow
d) workflow network
e) worknet
24. Communication in a meeting room, which can be electronically supported by group
support systems is:
a) a time/place framework.
b) different time/same place.
c) same-time/same place.
d) a and c
e) a and b
25. _______________ can be defined as any software that supports actual human
interactions.
a) Software agent
b) Super software
c) Social software
d) People software
e) System software
26. Which of the following is not an information portal?
a) mobile portal
b) personal portal
c) commercial portal
d) group portal
e) corporate portal
27. What is the function of a directory?
a) They search several engines at once.
b) They maintain an index of a large number of web pages.
c) An organized collection of links.
d) They help find pages related to the current page.
e) They help to find phone numbers.
28. Which is not a factor used to determine the use of information technology for
communication?
a) media
b) time
c) place
d) communication
e) none of the above
29. The internet supports applications in the following major categories except
_______________.
a) communication
b) discovery
c) transport mechanism
d) collaboration
e) cooperation
30. The majority of ____________ use software agents, some of which exhibit intelligent
behavior and learning, which are called intelligent agents.
a) search engine
b) agents
c) tour guides
d) meta searchers
e) intelligent agents
31. An index of hundreds of millions of web pages that is maintained and used to find
pages that match a set of user-specified keywords is known as a(n):
a) softbot
b) directory
c) search engine
d) meta searcher
e) intelligent agent
32. An infrastructure that allows secure communications among business partners over the
internet is a(n):
a) intranet
b) extranet
c) Internet
d) telephone
e) network
33. An information portal is a single point of access through a Web browser to critical
business information located inside and outside of an organization. What is not one of the
seven types of portals described in the text?
a) commercial portals
b) speaker portals
c) affinity portals
d) personal portals
e) corporate portals
34. Which of the following are advantages of computer networks?
a) They enable organizations to be more flexible.
b) They enable companies to share hardware, computer applications, and data.
c) They enable geographically dispersed employees to work together.
d) They provide a critical link between businesses and their customers.
e) all of the above
35. The components of a local area network include which of the following?
a) file server
b) client computers
c) wireline or wireless communications media
d) network interface cards
e) all of the above
36. Which of the following is not a component of a local area network?
a) file server
b) client computers
c) bridge
d) network interface cards
e) all of the above
37. The amount of information on the Web _______________ approximately each year.
a) stays about the same
b) decreases
c) doubles
d) quadruples
e) triples
38. _______________ facilitate browsing by offering the user a tour of the Internet.
a) Intelligent indexing agents
b) Frequently asked questions agents
c) Web-browsing assisting agents
d) Toolbars
e) Web services
39. _______________ guide people to the answer to common concerns.
a) Intelligent indexing agents
b) Frequently asked questions agents
c) Web-browsing assisting agents
d) Toolbars
e) Web services
40. _______________ portals offer content for diverse communities and are intended for
broad audiences.
a) Industry wide
b) Personal
c) Affinity
d) Corporate
e) Commercial
True/False
1. Web is synonymous with the Internet.
2. Shareware can be downloaded for review, but you are expected to pay for it if you decide
you want to use it?
3. Workflow is the movement of information as it flows through the sequence of steps that
make up an organization’s work procedures.
4. Computers typically work in isolation in modern organizations.
5. Computers typically exchange data and/or applications with other computers in today’s
organizations.
6. Computers can exchange data and/or applications over any distance.
7. Computers can exchange data and/or applications over only local areas.
8. Computers can exchange data over networks of any size.
9. Computers can exchange data over networks of clearly delineated size.
10. A local area network connects two or more communicating devices in a
limited geographical area.
Short Answer
1. What is the Internet?
2. What are indexing agents?
3. What is an intranet?
4. What is an extranet?
5. What are production workflow systems?
Essay
1. Discuss the different types of Internet applications.
2. Distinguish and discuss the different types of information portals.
3. What are the several factors that influence selection decisions relating to communication
technologies?
4. What are some barriers to e-collaboration and c-commerce?
5. Discuss the ethical issues relating to the implementation of a network computing
environment.