Vacancy Information Pack Post: Community Palliative Care Specialist Nurse (part-time 20 hours per week over 4 days) Please apply using a Hospice Application Form (included in this pack) Closing date: Friday 13 March Page 1 of 18 St. Columba’s Hospice VACANCY St. Columba’s Hospice provides Specialist Palliative Care to people living with an advanced life threatening disease irrespective of diagnosis. The community nurse specialist team is an integral part of the Hospice services and works collaboratively with all health professionals involved in the care of our patients. Community Palliative Care Specialist Nurse Band 6 £26,041 - £34,876 pro-rata + Pension 20 hours per week over 4 days As one of the team, you will ensure the provision of the highest standard of care for patients and their families. You will posses excellent communication skills, have specialist knowledge underpinned by theory acquired through a post-registration qualification in palliative care, cancer/oncology or clinically related subject. For an informal discussion about the post please contact Sr. Lorraine Wilson, CPC Team Leader on 0131 551 1381. Download an application pack online at www.stcolumbashospice.org.uk or email info@stcolumbashospice.org.uk, or call 0131 551 7722 Closing date: Friday 13 March 2014 Page 2 of 18 ST. COLUMBA’S HOSPICE JOB DESCRIPTION 1. JOB IDENTIFICATION Job Title: Community Palliative Care Specialist Nurse (Band 6) Responsible to (insert job title): Team Leader, Community Palliative Care Service Department(s): Community Palliative Care Service, St Columba’s Hospice Job Reference: SCH-COM-002 No of Job Holders: 5 (4 Full Time Equivalents) Last Update (insert date): 19 April 2013 2. JOB PURPOSE To provide a comprehensive Specialist Palliative Care service to patients and their carers in their own homes, offering advice and support to Primary Health Care Teams by working alongside and in collaboration with them, while maintaining close links with hospital and hospice staff, and liaising with other agencies as appropriate. 3. DIMENSIONS The service covers the City of Edinburgh, working with approximately 40… GP practices, which care for a population of approximately 300,000. The area is divided into 5 geographical areas, the smallest being covered by the Team Leader. Within each geographical area, individual caseloads are managed by postholders, who will refer to other services as required. This is a nurse led service, supported by the hospice interdisciplinary team. The service provides: Specialist support, information and advice for patients in their own homes, residential and care home settings Specialist support, information and advice for families and informal carers, including short term bereavement support. Specialist Palliative Care advice and support for formal carers (Primary Health Care teams and other professionals involved in the care of patient and family) Liaison with other services and agencies to facilitate quality care packages for patients Education (formal and informal) for patients, carers, other professionals and students of relevant disciplines Participation in audit and research as appropriate Contribution to external and internal working groups as appropriate Page 3 of 18 4. ORGANISATIONAL POSITION Clinical Services Director CPC Team Leader CPC Nurse Specialists ( x5) (this posy) 5. ROLE OF DEPARTMENT As part of the services offered by St Columba’s Hospice, the Community Palliative Care Service offers Specialist Palliative Care expertise to sustain and support patients living at home with advanced progressive illness, also supporting and advising their families, carers and any professionals involved in their care. Hospice policies, Health and Safety regulations, and NMC professional code of conduct will be adhered to at all times. Page 4 of 18 6. KEY RESULT AREAS CLINICAL: 1. Assess, plan and record the palliative care needs of each patient when referred to the service, thereafter continually assessing, planning and evaluating care, making adjustments as necessary. 2. Provide clinical information for patients, carers and families, affirming and clarifying information from hospital, giving information about treatments, sharing bad news and explaining the disease process and implications of prognosis. 3. Offer emotional, spiritual and psychological support to patients, carers and families, establishing a safe, therapeutic relationship and giving them the opportunity to explore sensitive issues such as future care, death and dying, complex family issues, and referring them to other agencies as necessary. 4. Collaborate with the Primary Health Care Team, attending practice meetings where appropriate, offering specialist advice and support for clinical and psychological or emotional issues, assisting in planning the care and management of the patient, This includes addressing difficult issues such as resuscitation in cases of terminal illness, and assisting the GP to initiate this discussion with patient and families, negotiating the level of input from the Hospice team, and facilitating the process of the Gold Standards Framework of Cancer Care, to ensure an integrated approach to care. 5. Refer patients and carers to, and co-ordinate the care plan with, local and national services to provide for the patient’s individual needs – such as help with personal and nursing care, equipment, benefits and practical help, carer support, and legal issues. 6. Maintain contact with the patient’s hospital consultant and specialist nurse, exchanging information as appropriate, to establish effective channels of communication to enhance patient care and maintain continuity. 7. Work within a framework of Clinical Governance, meeting all relevant local, national and professional standards. EDUCATION/RESEARCH: 1. Liaise with and assist the Education Department in teaching of students, nursing colleagues and other professionals. This includes staff training, participation in teaching on degree level courses, and other formal education initiatives. 2. Provide formal and informal education to Primary Health Care Teams, carers, care homes and other agencies as a means of improving the quality of patient care and enhancing the palliative care knowledge of generalists. 3. Actively participate in mentorship and clinical supervision of junior colleagues, students and other professionals on secondment to the Team, for example GPs, hospital consultants and other specialists. 4. Actively participate in audit, quality and research projects within and outwith the Hospice as appropriate, eg: managing in-house audits to provide evidence of meeting national standards. 5. Be responsible for own continuing professional development. Page 5 of 18 MANAGEMENT: Demonstrate clinical effectiveness by: 1. Acting as lead Specialist Palliative Care nurse advisor to primary health care teams within the geographical area in which the caseload is operated. 2. Demonstrating a commitment to working within the Community Palliative Care Team, and the ability to work as part of the Primary Health Care Teams in managing patient and family care. 3. Establishing effective communication links with colleagues within and outwith the Hospice. 4. Planning and managing the caseload effectively within working hours, prioritising workload, working flexibly according to the needs of the service and fulfilling each aspect of the role. 5. Participating in quality initiatives, standard setting and audit of the service within the Hospice. 6. Contributing as a specialist practitioner to working groups within the Hospice, eg Medicines Management Group, Bereavement Group, as a member of the wider Hospice team. 7. Contributing to external working groups (such as regional strategic planning groups; palliative care interest groups)to influence practice development and comment on policy development. 8. Using the Hospice interdisciplinary team as a resource in managing patient care. 9. Acting as a resource for the Hospice interdisciplinary team when planning patient admissions and discharges and in supporting the patient’s family. 10. Making risk assessments in the home environment and taking relevant steps to minimise personal risk at all times. 11. Maintaining accurate patient records and making these available to other hospice team members as required. 12. Providing accurate statistics on a monthly basis, and entering relevant data on the Hospice IT system. This job description does not contain an exhaustive list of duties, and the post holder may be required to undertake other duties that are within the employee's skills and abilities whenever reasonably instructed. It will be reviewed from time to time in order to adapt and develop the role according to service needs and Hospice policies. 7a. EQUIPMENT AND MACHINERY The postholder must have competent driving skills and a valid driving licence. The postholder must be competent to use technology such as the Hospice IT system, and internet. The postholder will be competent in the safe and efficient use of medical equipment such as Syringe Drivers, having the dexterity, expertise and required training. The postholder will also be competent and receive mandatory training in the safe use of moving and handling equipment such as wheelchairs. In addition, the postholder will be competent to check and administer medicines by oral, rectal and subcutaneous routes in order to educate patients and carers, ensuring their safety and appropriate treatment. Page 6 of 18 7b. SYSTEMS Each postholder is responsible for producing: Accurate and up to date patient records and documentation in accordance with national, Hospice and professional standards. Patient data entered on Hospice computer database. Monthly activity data submitted on time. Accurate expenses claims. Annual Leave requests, Sick Leave documents, Study Leave applications. 8. ASSIGNMENT AND REVIEW OF WORK Accountable for: Management of own caseload and admitting and discharging patients in accordance with admission and discharge policies. Prioritising own workload, to include all aspects of the role. Cover for colleagues in their absence on leave. Reporting to the Team Leader for annual appraisal and supervision, and access to clinical supervision. Case review with colleagues in the medical team weekly, and ad hoc as required. Reporting patient care needs to other professionals on an ongoing basis. Liaison and collaboration with all agencies involved in patient care. Contribution to the development of the team by participating in in-house and external initiatives, such as Lothian SIGN 44 Pain Audit and Gold Standards Framework. Safe handover to the Hospice Accountant of any donations received from patients or carers. 9. DECISIONS AND JUDGEMENTS CLINICAL DECISION MAKING: Without direct supervison: Prioritising referrals and assessing patients in order to decide which patients referred will be admitted to or discharged from the service. Assessing and interpretingthe patient’s condition at each visit and taking appropriate action from a range of clinical options. Discussing individual care with GPs and District Nurses , specifically regarding drug regimes, complex symptom control and care needs. Contacting other service agencies as appropriate to initiate provision of equipment and care to the patient/family in order to minimise risk. Facilitating decision making with patient and family, on issues such as choice of treatments, future care, place of death, resuscitation. Page 7 of 18 JUDGEMENTS: Daily prioritisation of workload in the light of changing demands, eg: in response to emergencies such as patient’s condition changing rapidly and requiring an immediate response. Assessing the patient’s condition at each visit and making this known to the family and professionals – for example if the patient’s condition is deteriorating and he/she is now clearly dying. Contacting hospital consultants direct in the event of a patient requiring urgent treatment for emergencies such as spinal cord compression, neutropaenia and other acute needs. Risk assessment to ensure personal and patient safety and when facing challenging behaviour. Problem solving using theory, expertise and specialist knowledge, eg in managing complex symptoms. 10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB Emotional demands of dealing with sensitive, often complex circumstances and supporting the needs of the terminally ill, dying and bereaved, as well as of those caring for them. Prioritising workload in order to fulfil the full remit of the role Negotiating with professional colleagues whose opinion on patient care may differ from ones own. Dealing with complex, challenging family/social situations, eg alcohol/drug related issues, aggressive behaviour. Embracing change and developments in palliative care. 11. COMMUNICATIONS AND RELATIONSHIPS The role demands a high level of communication and negotiation skills on a variety of levels, in order to ensure the highest quality of care. Therapeutic relationships with patients and families, and effective working relationships with colleagues within and outside the Hospice are essential in providing specialist palliative care expertise to the community. INTERNAL COMMUNICATIONS/RELATIONSHIPS: Working alongside and supporting colleagues in the Community Palliative Care Team to ensure a consistent level of service provision Communication and collaboration with colleagues from Day Hospice, In-patient Care, Medical Team and all other members of the Hospice team. EXTERNAL COMMNICATIONS/RELATIONSHIPS: Working with terminally ill patients and their families to involve and empower then Page 8 of 18 in making choices regarding their care, and communicating sensitive conditionrelated information to them.. Working to overcome barriers to understanding – eg: language, culture, and emotional such as anxiety, denial, difficult family dynamics. Using tact and persuasion to gain agreement from patients, carers and professionals in planning and implementing care. Working with the Primary Health Care Team (particularly GPs and District Nurses) to negotiate optimum patient care. Sending information to Unscheduled Care Services Membership of local working groups (Palliative Link Nurses, Cancer Link Nurses) Collaboration and networking with colleagues in hospitals – consultants, ward staff, clinical nurse specialists and palliative care teams – to discuss patient care. Working alongside colleagues in other palliative care services Referring to social work and community services for patient care Accessing other voluntary agencies as appropriate to assist patient care 12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB PHYSICAL DEMANDS: A degree of physical fitness is required in order to be able to deal with the manual handling of patients and equipment as appropriate (see 7a) – transport of patients, occasional transport of equipment, dealing with patients who have fallen at home, using equipment in the home if necessary, often in restricted spaces. Driving daily, often in adverse conditions. Gaining entry to patient’s residences, often in adverse conditions – broken lifts, hazardous access. Manual dexterity, accuracy and sensitivity to handle syringe drivers and other equipment as detailed in 7a. MENTAL DEMANDS: As a sole practitioner, concentration at all times is required in order to: - make effective clinical decisions and judgements. - address sensitive issues in an appropriate and professional manner. - make rapid appropriate decisions in response to an emergency situation or unpredictable circumstances, eg:patient’s condition changes suddenly. Additionally: Maintaining patient and personal safety by continuous risk assessment Prioritising tasks according to the demands of an unpredictable workload Maintaining and demonstrating academic and teaching skills Developing IT skills Assimilating new information on clinical issues, and implementing it to promote best practice at all times Page 9 of 18 Maintaining focus in a busy office environment with numerous interruptions, eg: in working to maintain accurate patient records.. EMOTIONAL DEMANDS: Dealing daily with vulnerable patients and families, issues of death, dying and bereavement, sensitive complex family and social issues. Visits can be lengthy, requiring considerable mental/emotional stamina and concentration. Providing support and assistance to families in a crisis situation, eg, patient’s sole carer dies unexpectedly.. Managing challenging behaviour from patients, carers or colleagues. Offering support to colleagues, eg reflection meetings with Primary Health Care Teams. Managing personal stress in an appropriate manner. ENVIRONMENTAL DEMANDS: Daily driving conditions, occasionally difficult and hazardous. Hazardous conditions in and around the patient’s home, for example: - daily assessment of personal safety issues as a lone worker – such as facing occasional verbal aggression from relatives. - difficult or dangerous access - poor hygiene - frequently - pets - daily - passive smoking- frequently - exposure to body fluids - manual handling in very confined spaces in the patient’s home 13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB a first level nurse registration a first level degree at least five year's post registration clinical experience, two of which must have been in a palliative care, cancer, oncology or related specialty area setting a post registration qualification in cancer, palliative care or clinically related subject Evidence of continuing CPD Desirable to have teaching experience and community nursing experience Excellent communication skills, and the ability to work effectively in collaboration with a wide range of professionals from all disciplines. Proven clinical expertise, and the ability to demonstrate sensitivity when working with vulnerable patients and carers. Ability to participate in education, audit, research and quality initiatives. Good presentation skills. Team player, but able to work unsupervised and demonstrate effective clinical decision making. Possession of a full valid UK driving licence and access to a car for work. Basic IT skills. Page 10 of 18 ST. COLUMBA’S HOSPICE PERSON SPECIFICATION POST: CPC SPECIALIST NURSE CRITERIA Education and Qualifications ESSENTIAL Knowledge and Experience Skills and abilities BAND: 6 DESIRABLE a first level nurse registration a first level degree a post registration qualification in cancer, palliative care or clinically related subject Evidence of continuing CPD at least five year's post registration clinical experience, two of which must have been in a palliative care, cancer, oncology or related specialty area setting Recent clinical experience in caring for patients requiring specialist palliative care. Proven clinical expertise, and the ability to demonstrate sensitivity when working with vulnerable patients and carers. Political awareness of national initiatives in palliative care Awareness of responsibilities and legislation in providing patient care – to include record keeping Up to date knowledge of palliative care research with evidence of skills in critical analysis Working knowledge or awareness of care pathways for palliative care Teaching experience Community nursing experience Articulate interpersonal and presentation skills Ability to manage a defined caseload – includes time management Ability to be effective as a both a lone worker and team member Identifies key issues in change Teaching (see qualifications) Teaching certificate or demonstrable skills Counselling skills certificate (or relevant experience) Post graduate diploma/Masters level qualification in palliative care or similar Page 11 of 18 management Evidence of IT skills Excellent communication skills, and the ability to work effectively in collaboration with a wide range of professionals from all disciplines. Ability to participate in education, audit, research and quality initiatives. Team player, but able to work unsupervised and demonstrate effective clinical decision making. Ability to work in close collaboration with a variety of specialist colleagues across different organisations Personal Qualities Is innovative, motivated and enthusiastic Demonstrates insight into own stressors and coping mechanisms Other requirements Possession of a full valid UK driving licence and access to own vehicle for work purposes. Ability to travel throughout Lothian and on occasion further (Borders, Fife, East Lothian etc) in order to fulfil the duties of this community based post. Page 12 of 18 SUMMARY OF CONDITIONS OF SERVICE TITLE: Community Palliative Care Specialist Nurse REPORTING TO: CPC Team Leader BASE: 15 Boswall Road, Edinburgh EH5 3RW JOB STATUS: Permanent BAND/SALARY: Band 6: £26,041 - £34,876 pro-rata to hours worked HOURS: Part-time (20 hours per week over 4 days). PENSION: Pension schemes in operation. Contribution rates will vary depending on pensionable pay. Current members of NHS Superannuation Scheme may remain as member during Hospice employment. NOTICE PERIOD: 8 weeks PAYMENT OF SALARY: The successful candidate’s salary will be paid monthly direct into his/her bank/building society account and he/she will be required to open an account if such facility is not currently in operation ANNUAL LEAVE: 27 days per annum on commencement 29 days per annum after 5 years service 33 days per annum after 10 years service PUBLIC HOLIDAYS: 8 days per annum Part-time staff will receive a pro-rata entitlement for annual leave and public holidays combined. Reckonable Hospice and NHS service may be credited for annual leave purposes. SMOKING POLICY: There is a ban on smoking in Hospice premises PRE-EMPLOYMENT CHECKS: All appointments are subject to verification of qualifications, medical assessment, and the receipt of satisfactory references. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and therefore a Criminal Records check will be required. All professional care staff will be required to supply their relevant PVG registration number, and Governing body registration, which will be verified. The summary of conditions above is for information purposes only and may be subject to variation. They do not form the basis of a legal employment contract. Page 13 of 18 CONFIDENTIAL APPLICATION FORM Position applied for: Community Palliative Care Specialist Nurse Reference: Part-time Please type in black text (or hand write in black ink) 1. PERSONAL SURNAME FIRST NAME(S) TITLE (Dr/Mr/Ms etc) PERMANENT ADDRESS POSTCODE WORK TELEPHONE HOME TELEPHONE MOBILE TEL. NATIONAL INSURANCE NO. EMAIL BLEEP/PAGER DO YOU HAVE A VALID/ FULL UK DRIVING LICENCE? Are you a British subject or a national of any EU country? If NO, do you have the right to work in the UK and a current work permit? YES NO YES NO YES NO If so, please state the expiry date of your right to work in the UK and/or your work permit: 2. EDUCATION & PROFESSIONAL QUALIFICATIONS PLACE OF STUDY SUBJECT / QUALIFICATION RESULT / GRADE DATE OBTAINED (mm/yyyy) Page 14 of 18 3. TRAINING COURSES ATTENDED (any relevant training, or work related skills (for example languages, shorthand, etc) TRAINING COURSE TITLE/ SUBJECT DURATION DATE PROVIDER COMPLETED (mm/yyyy) 4. REGISTRATION TO PRACTISE (e.g. GMC, NMC, HPC for posts where there is a requirement to be registered with a governing body) REGISTRATION TYPE/ REGISTRATION/ EXPIRY/ GOVERNING BODY STATUS PIN NUMBER RENEWAL DATE Are you currently subject to any investigations or fitness to practise proceedings by a licensing or regulatory body in the UK or any other country? If YES, please provide details with your application YES NO Have you been removed from the register or have conditions been made on your registration by a fitness to practise committee or the licensing or regulatory body YES in the UK or in any other country? If YES, please provide details with your application NO 5. MEMBERSHIP OF MEDICAL DEFENCE UNION/ PROFESSIONAL BODY OR ASSOCIATION MEMBERSHIP GRADE MEMBERSHIP DATE OF ENTRY MEDICAL DEFENCE NUMBER/ UNION STATUS Page 15 of 18 OTHER PROFEESIONAL BODY/ASSOCIATIO N MEMBERSHIP GRADE MEMBERSHIP NUMBER/ STATUS DATE OF ENTRY 6. PRESENT OR MOST RECENT EMPLOYMENT EMPLOYER NAME & ADDRESS JOB TITLE START DATE (mm/yyyy) END DATE (if applicable) WEEKLY HOURS BRIEF DESCRIPTION OF YOUR DUTIES AND RESPONSIBILITIES SALARY/ GRADE NOTICE PERIOD REASON FOR LEAVING/ SEEKING CHANGE 7. PREVIOUS/OTHER EMPLOYMENT HISTORY (Please start with most recent. Continue on separate sheet if necessary) COMPANY/ POST HELD AND DATE DATE ORGANISATION RESPONSIBILITIES/ DUTIES FRO TO M REASON FOR LEAVING Page 16 of 18 8. SUPPORTING STATEMENT Please provide your reasons for applying for this position and additional information that shows how you match the person specification. For example, details of your achievements, relevant skills, knowledge, experience, voluntary activities, positions of responsibility, as well as research, publications, clinical care, clinical audit (if applicable), awards and language skills. If you believe you have the necessary experience and skills – make sure you tell us! Please continue on a separate sheet if necessary Page 17 of 18 9. REFERENCES Please give the details of three referees who have consented to be approached and are qualified to comment on your ability and experience (one should be your current or most recent employer). 1st Referee 2nd Referee 3rd Referee Name Position Organisation Address Postcode Telephone Email May this reference be taken up before interview? YES NO YES NO YES NO 10. REHABILITATION OF OFFENDERS ACT 1974 (EXCEPTIONS ORDER 1975) Because of the nature of the work for which you are applying, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Applicants are, therefore, not entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act i.e. all convictions must be declared. In the event of employment, any failure to disclose such convictions could result in dismissal or disciplinary action by the Hospice. Any information given will be completely confidential and will be considered only in relation to an application for a position to which the Order applies. Have you ever been convicted of a criminal offence, been bound over or cautioned or are currently the subject of proceedings which might lead to a conviction, an order binding you over or a caution, in the UK or any other country? If YES, please provide details with your application YES NO YES NO Protecting Vulnerable Groups (PVG) Scheme (Disclosure Scotland) Are you an existing member of the PVG Scheme? If YES, please state your full membership number: 11. DECLARATION *Please read carefully before signing this declaration. I understand that any appointment offered is subject to health clearance, confirmation of qualifications and professional registration, enhanced Disclosure Scotland (criminal records) check, and references, all of which must be deemed satisfactory by the Hospice. I hereby authorise you to carry out checks on all and any of my qualifications and/or registration from any establishment or employer and I give my consent to St. Columba’s Hospice processing the data supplied in this application form for the purpose of recruitment and selection. I declare that the information I have given in support of my application is, to the best of my knowledge and belief, true and complete. I understand that if it is subsequently discovered that any statement is false or misleading, or that I have withheld relevant information, my application may be disqualified or if I have already been appointed, I may be dismissed without notice. This applies equally to any medical questionnaire/forms I may complete. SIGNED DATE Please return your completed and signed application form with any other attachments to: By post: By email: info@stcolumbashospice.org.uk Administration Office, St. Columba’s Hospice, TEL: 0131 551 1381 15 Boswall Road, Edinburgh FAX: 0131 551 2771 EH5 3RW All information provided will be treated confidentially in accordance with the Data Protection Act 1998 and will be used for employment purposes. Information provided may be kept on an electronic or manual recording system. Page 18 of 18