QUEENSLAND POLICE SERVICE Ethical Standards Command CHARTER OF THE INTERNAL AUDIT FUNCTION July 2013 Table of Contents 1 INTRODUCTION ..................................................................................................1 2 ROLE ...................................................................................................................1 3 AUTHORITY ........................................................................................................2 4 INDEPENDENCE .................................................................................................2 5 PRACTICE STANDARDS ...................................................................................3 6 PLANNING ..........................................................................................................4 7 REPORTING ........................................................................................................4 8 INTERNAL AUDIT ...............................................................................................6 9 COOPERATION WITH THE QUEENSLAND AUDIT OFFICE AND CRIME AND MISCONDUCT COMMISSION....................................................................................6 10 LIASION WITH RISK MANAGEMENT AND BUSINESS CONTINUITY..........7 11 PROFESSIONAL STANDARDS AND QUALIFICATIONS ..............................7 12 CONFIDENTIALITY .........................................................................................7 13 REVIEW OF THE CHARTER ...........................................................................8 1 INTRODUCTION 1.1 This Charter sets out the authority and responsibility conferred on the internal audit function by the Commissioner of Police, Queensland Police Service (QPS) under Section 30 (2) (b) of the Financial and Performance Management Standard 2009 (FPMS). 1.2 This Charter represents the existing arrangement whereby Internal Audit and the Inspections Teams within the Integrity and Performance Group provide the internal audit function for the QPS. The Head of Internal Audit is responsible for managing all aspects of outsourcing internal audit services and supervising outsourced providers. 1.3 Internal Audit and the Inspections Teams are separate, but collaborate in annual planning and performing reviews where their combined expertise is appropriate. 1.4 This Charter has been prepared in accordance with the requirements of the Police Service Administration Act 1990 (PSAA), the Financial Accountability Act 2009 (FAA), the Financial and Performance Management Standard 2009 (FPMS) and the Financial Accountability Regulation 2009 (FAA Reg. 2009). 2 ROLE 2.1 The internal audit function assists the Commissioner and QPS managers in the effective discharge of their responsibilities in accordance with the relevant legislation, policy and procedures. 2.2 This role is performed by independently appraising operational, financial, personnel and information technology systems for compliance with QPS standards, economy, productivity, efficiency, effectiveness, appropriateness, capability, quality and best practice. 2.3 The internal audit function reviews and evaluates: • the adequacy and effectiveness of the system of internal control and the quality of performance in carrying out assigned responsibilities; • the reliability and integrity of financial and operating information and the means used to identify, measure, classify and report such information; • whether the QPS is in compliance with the relevant legislation, policy and procedures; • the means of safeguarding assets and, when appropriate, verifies the existence of such assets; • the economy and efficiency with which resources are managed and used; • operations and programs to ascertain whether results are consistent with established objectives and goals and whether operations and programs are carried out as planned; and • the impact of emerging issues on QPS directions. 2.4 In addition to the above, the internal audit function also: • • evaluates QPS-initiated programs or reviews program evaluations; coordinates and conducts evaluations of major initiatives and emerging issues; Page 1 of 8 • • • • • • advises project officers and research officers in regions, commands and divisions on the execution of their projects; coordinates projects, conducted internally or externally, in order to avoid duplication of effort; reviews risk assessments, and fraud and corruption prevention initiatives; advises on best practice and publishes "better practice" reports; conducts audit awareness and training for managers and stakeholders; provides internal control advice to system designers; and provides appropriate follow-up of internal audit findings and recommendations. 2.5 From time to time, the internal audit function undertakes special projects directed by the Commissioner, the Board of Management, or when urgent issues are identified, or following requests from other establishments for inquiries that have Service-wide implications, and that are approved by the Assistant Commissioner, Ethical Standards Command. 2.6 These projects are managed so that they do not adversely impact on the core functions of the internal audit function. 2.7 This role does not relieve QPS managers of their responsibility for the discharge of their duties. Managers must still ensure the maintenance of adequate accounting records and internal controls, including the selection and application of appropriate accounting policies, the safeguarding of assets and the conduct of system upgrades. 3 AUTHORITY 3.1 The internal audit function has unrestricted access to activities, records, personnel and assets of the QPS, where such access is a reasonable requirement for fulfilling the internal audit function. Where internal audit services are provided through outsourcing, the outsourced providers are deemed an element of Internal Audit. 3.2 The internal audit function fulfils its functions in accordance with approved work programs or as directed by the Commissioner or the Assistant Commissioner, Ethical Standards Command and by determining the purpose and scope of individual projects in cooperation with the manager responsible for the subject entity. The Commissioner or the Assistant Commissioner, Ethical Standards Command may also rely on the advice of the Audit and Risk Management Committee to vary the work programs of the internal audit function. 4 INDEPENDENCE 4.1 The internal audit function operates independently of the entities it audits. The internal audit function is not responsible for developing or implementing new systems or changes to existing ones. However, its role does include advising system designers on internal control design. Page 2 of 8 5 PRACTICE STANDARDS 5.1 The internal audit function is performed in accordance with: • the Financial Accountability Act 2009; • the Police Service Administration Act 1990; • the Financial and Performance Management Standard 2009; the Financial Accountability Handbook, issued by Queensland Treasury and Trade; • the Institute of Internal Auditors’ International Professional Practices Framework as well as standards and pronouncements issued by the Australian Accounting Standards Board, the Auditing and Assurance Standards Board and the Accounting Professional & Ethical Standards Board; • QPS policy, e.g. Operational Procedures Manual, Human Resource Management Manual and Administration Manual, Major Incident Guidelines; and • the policies, procedures, forms and instructions of the Integrity and Performance Group. 5.2 Members of the internal audit function need to possess the following knowledge, skills and disciplines: • • • 5.3 audit and consultancy skills; communication and interpersonal skills; analytical skills; and awareness of project management practices. In addition, it is advisable for Internal Audit officers to have: • • • • tertiary qualifications in finance and/or IT; knowledge of accounting and auditing standards; skills in IT-related matters; knowledge of financial practices and procedures; and membership of relevant professional associations. 5.4 It is advisable for members of the Inspections Teams to possess extensive operational policing experience and a strong understanding of governance principles underlying policing. 5.5 Quality of work is achieved through the following processes: • • • • • • • preparing working papers, which support investigations made, and conclusions reached; applying quality management and rigorous review of work practices and results; exercising due professional care and maintaining confidentiality of information gathered, where appropriate; valuing good people skills and effective communications; stringent peer review processes; bench marking performance with similar external groups; and encouraging membership of appropriate professional associations and maintaining commitment to good working practices and continuing professional development. Page 3 of 8 6 PLANNING 6.1 Internal Audit develops and maintains a Strategic Plan. Additionally Internal Audit and the Inspections Teams develop and maintain annual programs of review in the form of published plans. 6.2 The plans are designed to meet the needs of the Commissioner and QPS managers. The plans are risk and issue-based with a focus on performance, management compliance with the relevant legislation, policy and procedures, reporting better practice and identifying improvement opportunities. 6.3 Plans are formulated for each financial year by the internal audit function, submitted to the QPS Audit and Risk Management Committee for endorsement and recommendation to the Commissioner for approval. 7 REPORTING 7.1 Internal Audit has a direct reporting line to the Commissioner. In the normal course of events Internal Audit reports to the Commissioner through the Assistant Commissioner, Ethical Standards Command and the Audit and Risk Management Committee. Should Internal Audit need to report directly to the Commissioner, Internal Audit will in the first instance, discuss the issue with the Assistant Commissioner, Ethical Standards Command. 7.2 The Inspections Teams report to the Commissioner through the Assistant Commissioner, Ethical Standards Command. 7.3 The internal audit function reports to the QPS Audit and Risk Management Committee, through the Assistant Commissioner, Ethical Standards Command every three months or more frequently if required. Page 4 of 8 Reporting and Accountability Channels Commissioner Asst Commissioner, Ethical Standards Command Inspections Teams 7.4 QPS Audit and Risk Management Committee Internal Audit The report to the Audit and Risk Management Committee includes: • a review of the Inspections Teams and Internal Audit plans, on a yearly basis; • a summary of findings, exceptions and recommendations from reports completed since the previous QPS Audit and Risk Management Committee meeting; • reported progress on implementing recommendations, as advised by the office of the Deputy Commissioner (Specialist Operations), Deputy Commissioner (Regional Operations), Deputy Commissioner (Strategy, Policy and Performance) or the Deputy Chief Executive (Corporate Support); • a list of frequent system failures which reflect a need for special or urgent response; and • the internal audit function organisational developments, client feedback surveys and plans for future directions. 7.5 The internal audit function also reports through the Assistant Commissioner, Ethical Standards Command to the Senior Executive Conference every three months. The report is a condensed version of that which is presented to the QPS Audit and Risk Management Committee. 7.6 Final audit reports are forwarded to the Commissioner under confidential cover through the Assistant Commissioner, Ethical Standards Command. The Commissioner then forwards these reports to relevant managers for action and for reporting implementation. Page 5 of 8 8 INTERNAL AUDIT 8.1 Internal Audit performs the audit function related to financial, human resources, administrative and information technology issues. Its coverage also includes certain elements of operational policing. Internal Audit’s aim is to provide a management consultancy function to senior management within the QPS and provide the impetus for Service-wide change. The minimum responsibilities of the Head of Internal Audit are to provide: assessment and evaluation of the effectiveness and efficiency of financial and operational, reporting processes and activities; and assistance in risk management and identification of deficiencies in risk management. The services provided by Internal Audit also include: • issue of better practice documents; • research papers on topical issues; • presentation of financial seminars for QPS and other elements of the Queensland Public Service; and • presentation of workshops to provide an education and training role. At the end of each financial year, the Head of Internal Audit will provide a statement to the Audit and Risk Management Committee directly addressing the minimum responsibilities. 8.2 Internal Audit is able to leverage off the skill sets of the Inspections Teams. Internal Audit retains responsibility for drafting its own strategic and operational audit plans, and drafting its own audit reports and recommendations. In the case of outsourced providers, the Head of Internal Audit is responsible for ensuring the outsourced providers have an appropriate Quality Assurance process. Internal Audit would only use officers of the Inspections Teams where the skill sets are relevant and audit independence can be assured. Internal Audit retains the ability to communicate directly with the Commissioner should the situation warrant. 9 COOPERATION WITH THE QUEENSLAND AUDIT OFFICE AND CRIME AND MISCONDUCT COMMISSION 9.1 In compliance with s37 of the Auditor-General Act (2009) the internal audit function informs the Queensland Audit Office (the External Auditor) of its activities in order to minimise duplicated effort and to promote economy in audit activity. 9.2 The External Auditor receives a copy of the Strategic and Operational Plans and has unrestricted access to the internal audit function’s reports and working papers. 9.3 The internal audit function also coordinates activities with the Crime and Misconduct Commission when necessary. Page 6 of 8 10 LIASION WITH RISK MANAGEMENT AND BUSINESS CONTINUITY 10.1 The internal audit function will liaise on a regular basis with the Risk Management and Business Continuity Unit in order to minimise duplicated effort and to promote economy in audit and risk management / business continuity activity. 10.2 Specifically the internal audit function and the Risk Management and Business Continuity Unit will collaborate during the annual planning process and provide feedback to each other on issues that emerge during the year. 11 PROFESSIONAL STANDARDS AND QUALIFICATIONS 11.1 The internal audit function performs its work in accordance with the various Command handbooks, policies, procedures, forms and instructions and to standards contained therein. Work is subjected to rigorous peer review. 11.2 Members of the internal audit function need to possess knowledge, skills and disciplines required to perform their work. The Head of Internal Audit must have professional qualifications as dictated by s.5 of the Financial and Performance Management Standard (2009). 11.3 The internal audit function’s operations are reviewed independently by an external body in accordance with the Institute of Internal Auditors Professional Practices Framework. 11.4 The internal audit function’s priorities are based on risk assessments and benefit/cost analyses, i.e. opportunities for improvement. 11.5 Reviews may be conducted by multi-disciplinary teams, comprising staff from all sections of the internal audit function where this has been identified as the most appropriate course of action. 11.6 Clients are invited to participate fully in the work and to provide competent or experienced staff to assist. 11.7 From time to time, the engagement of external staff occurs to supplement the existing skill base with specialist skills or competencies not available internally. It is a requirement of these engagements that skill transfer occurs with existing staff to ensure professional development. 12 CONFIDENTIALITY 12.1 The internal audit function staff are required to maintain the confidentiality of information obtained in the course of their duties. 12.2 The internal audit function staff shall be prudent in the use of information acquired in the course of their duties. They shall not use confidential information for personal Page 7 of 8 gain nor in any manner which would be contrary to the law or in contravention of the Code of Conduct for the Queensland Public Service. 13 REVIEW OF THE CHARTER 13.1 This Charter will be reviewed annually by the Audit and Risk Management Committee. Any substantive changes will be formally approved by the Commissioner on the advice of the Audit and Risk Management Committee. Page 8 of 8