2009 New York Life International Global Summit www.newyorklife.com/cda/0,,17096,00.html Sunday, May 3 - Thursday, May 7, 2009 Main Arrival Sunday, May 3, 2009 Table Bay Hotel at the Waterfront PO Box 50369 Cape Town 8002 South Africa Telephone: +27(0) 21-406-5000 Facsimile: +27 (0) 21-406-5686 Website: www.suninternational.com/Destinations/Hotels/TableBay/Pages/home.aspx Victoria & Alfred Hotel at the Waterfront P O Box 50050, Waterfront, South 2 Cape Town 8002 South Africa Telephone: +27(0) 21-406-5000 Facsimile: +27 (0) 21-406-5686 Website: www.vahotel.co.za The Company You Keep® New York Life Insurance Company 51 Madison Avenue New York, New York 10010 Bus: 212 576 7053 Fax: 212 576 6949 ERIC_B_CAMPBELL@NewYorkLife.com Eric B. Campbell, CLU, ChFC, CLF Executive Vice President and Chief Distribution Officer New York Life International, LLC New York Life International has many great traditions, but one of the most extraordinary is the tradition of the Global Summit – a unique opportunity to celebrate our incredible accomplishments and ready ourselves for the achievements to come. The 2009 Global Summit will be held in Cape Town, South Africa, a coastal city rich with many traditions of its own and blessed by a combination of scenic beauty, fascinating history, and diverse resources. Cape Town will afford us the perfect opportunity to renew old acquaintances and forge new ones. We’ll hear from Company executives and discuss the many ways to do well and move ahead in this remarkable business of ours. We’re looking forward to seeing you in Cape Town. Our Summit promises to be a memorable event and a fitting recognition of the tremendous work you’ve done over the past two years. We appreciate all you do! Sincerely, Eric B. Campbell, CLU, ChFC, CLF Executive Vice President and Chief Distribution Officer New York Life International, LLC 2 Table of Contents Additional Rooms and Extension Requests ............................................................... 2 Air Travel Information................................................................................................... 7 Arrival and Departure Dates and Preliminary Agenda ............................................... 1 Attire .............................................................................................................................. 6 Cancellations - Registration ........................................................................................ 2 Cancellations - Hotel .................................................................................................... 5 Climate ......................................................................................................................... 12 Embassies/Consulates (Appendix II) .................................................................. 19-20 Hotel Information .......................................................................................................... 5 Luggage ......................................................................................................................... 8 Market Coordinators Contact Information (Appendix III) .................................. 21-22 Medical Assistance ..................................................................................................... 14 Medical Care and Vaccinations (Appendix IV) ................................................... 23-24 Meeting Registration .................................................................................................... 2 New York Life International Hospitality Desk ............................................................. 5 Optional Activities .................................................................................................. 9-11 Special Meals ................................................................................................................ 3 Time Zone .................................................................................................................... 12 Transportation to and from the Airport ....................................................................... 8 Useful Information About Cape Town .................................................................. 12-14 Visa and Exemption Information (Appendix I) .................................................... 17-18 3 1. Arrival and Departure Dates Sunday, May 3, 2009 Thursday, May 7, 2009 Main Arrivals & Registration (Hotel check-in is 14:00) Main Departure (Hotel checkout is 11:00) Below is a DRAFT agenda for the 2009 New York Life International Global Summit. Please note, times are subject to change. Preliminary Agenda Sunday, May 3, 2009 Check-in starts at 14:00 Arrival & Registration 18:30 to 19:30 Award Winner Reception 19:30 “Welcome to South Africa” Buffet Dinner Monday, May 4, 2009 06:00 to 10:00 Breakfast 08:00 Business Session and Awards Ceremony 13:00 Lunch 19:00 Gala Reception & Dinner at Lourensford Vineyard Tuesday, May 5, 2009 06:00 to 10:00 Breakfast Enjoy your day! Optional activities (see Optional Activities) 19:00 “Best of Cape Town” Market Dinners Wednesday, May 6, 2009 6:00 to 10:00 Breakfast Enjoy your day! Optional activities (see Optional Activities) 18:30 Farewell Reception & Dinner at Castle of Good Hope Thursday, May 7, 2009 All Morning Departure/Transfers to Airport 6:00 to 11:00 Breakfast 1 2. Meeting Registration A. Key Dates & Other Important Information Registration opens Wednesday, February 18, 2009 Registration closes on Wednesday, March 18, 2009 Market Coordinators will receive an e-mail confirmation of your registration and will be sent luggage tags approximately four weeks prior to the meeting to distribute to delegates attending the NYLI Global Summit. B. Registration Instructions 1. 2. 3. 4. Market Coordinator sends “Global Summit Registration and Activity Selection Form” to attendee Attendee fills out form and faxes back to Market Coordinator Market Coordinator inputs information from form onto the online registration site Upon submission, the Market Coordinator will receive an email acknowledging attendee registration and will forward the email to the attendee; please save a copy of this email. Should you have changes or corrections to your registration, they must be received by Sunday, April 12, 2009. Market Coordinators can send all changes, updates and questions to the NYL Agency Meetings department via e-mail at: GlobalSummitRegistration@newyorklife.com Cancellation – If it is necessary to cancel your registration please email the helpdesk at GlobalSummitRegistration@newyorklife.com. If Agency Meetings or NYLI HO is not notified of a cancellation at least 48 hours before the meeting start date, Sunday, May 3, the cost of a night stay at the hotel will be charged to your cost center/ledger. Please note: Market Coordinators will receive an email from Agency Meetings with detailed registration instructions. C. Additional Room & Extension Requests Additional room nights and extended stay charges will be the delegate’s financial responsibility, unless other arrangements are made with NYLI-HO. If you need to request a second room, please indicate so under the “Hotel” section on your registration form. When reserving your room(s), please note if you require a king size bed or two beds, and if you plan to share a room. There are a limited number of king size rooms in the hotel and a guarantee is based solely on availability. Should you wish to arrive at the hotel prior to the meeting, please indicate the desired arrival date on your registration form. Please be aware that currently the hotel is sold out prior to the Global Summit and most likely will not be able to accommodate early requests. All additional room and/or extension requests are subject to hotel availability. We are aware that Market Coordinators wait to book air travel based on extension requests; therefore, Agency Meetings guarantees you will receive a response on your requests within 72 hours after you have submitted your form to the Market Coordinators. Your Market Coordinator will be notified via email if your room request is approved. If you request an additional room or room extension, the daily single/double occupancy rate of be R2,617 to R3,000 per room plus will apply Friday, May 1 – Sunday, May 10, 2009 subject to availability. Since May is a busy tourist season in South Africa, NYL may not be able to accommodate early arrivals or extensions at either hotel. If you prefer to arrive before Sunday, May 3, we suggest that you contact other hotels in Cape Town. Please contact Sheetal Vallabh +27 (0)11 219 5600 from 8.30 to 17.00(Cape Town local time) or e-mail sheetal@dragonfly.co.za for information on alternative hotels. 2 D. Special Meals Please indicate your dietary needs on your registration form. When traveling abroad, it is difficult for hotels and local restaurants to meet all the daily dietary standards from each culture. The Global Summit Meetings Food and Beverage Coordinators will do their best to provide standard elements found in Vegetarian, Hindu and Kosher diets. Market dinner locations will try to target cuisines from each culture. In Cape Town, the availability of ethnic restaurants is limited. However, the local style of food, called "Cape Malay," has Creole/Indonesian and Indian influences. Rice, chilies and curries are prevalent in Cape Malay cooking. We will send a request to markets on what spices we should have available at meals and will attempt to accommodate your request. Special Meal Options No Beef No Pork No Shellfish No Egg Vegan-Vegetarian (no animal products, no egg, no dairy, no fish) Lacto-Vegetarian (YES=dairy, no egg, no fish) Vegetarian with Fish (YES=fish, no other animal products, no egg, no dairy) Kosher/Glatt Kosher Other 3 3. Personal Expenses Information A. Gratuities and Tipping For the official meeting period, NYLI has covered gratuities for hotel and airport baggage handling, maid service and group meal functions. Hotel baggage handling is covered regardless of when you arrive or depart the hotel. When exploring on your own, be aware that because of the relatively low wages and standard of living in South Africa, tipping is absolutely necessary. The standard tip is between 10% and 15%. Most people who render a service, including taxi drivers, bartenders, hairdressers and gas station attendants, expect about a 10% tip. B. List of Personal Expenses Following are some of the expenses that will be each delegate’s personal responsibility. Additional Hotel Rooms Costs Associated with a Personal Extension (includes hotel and guest air) Personal telephone calls, facsimile charges and internet usage from your room Hotel Incidental Charges Room Service Mini-bar and Beverages Outside of Company-Sponsored Functions Spa Sightseeing and Activities (other than sponsored activities) Laundry and Dry Cleaning Gift Purchases Personal Car Rental and Valet Parking Replacement of a lost Passport or VISA Luggage Fees (Please consult your carrier or travel agent for specific fees) Babysitting Fees Additional room occupancy fees If you are unsure whether a particular expense would be considered your personal responsibility, please contact GlobalSummitRegistration@newyorklife.com. 4 4. Hotel Information A. Hotel Information Table Bay Hotel at the Waterfront Victoria & Alfred Hotel at the Waterfront PO Box 50369 Cape Town 8002 South Africa Telephone: +27(0) 21-406-5000 Facsimile: +27 (0) 21-406-5686 P O Box 50050, Waterfront, South 2 Cape Town 8002 South Africa Telephone: +27(0) 21-406-5000 Facsimile: +27 (0) 21-406-5686 www.suninternational.com/Destinations/Hotels/TableBay/Pages/home.aspx www.vahotel.co.za Both hotels are ten minutes walking distance from each other. For the official meeting dates, the company will cover the daily single/double occupancy rate of R2,617 to R3,000 per room, plus taxes and service charges. If you request an additional room, early check-in or late check-out, the same room rates will apply Friday, May 1 – Sunday May 10, 2009 subject to availability. Should you wish to arrive at the hotel prior to the meeting, please indicate the desired arrival date on your registration form. Please be aware that currently the hotel is sold out prior to the Global Summit and most likely will not be able to accommodate early requests. All additional room and/or extension requests are subject to hotel availability. We are aware that Market Coordinators wait to book air travel based on extension requests; therefore, Agency Meetings guarantees you will receive a response on your requests within 72 hours after you have submitted your form to the Market Coordinators. Your Market Coordinator will be notified via email if your room request is approved. Maximum occupancy per room at the Table Bay is two adults and one child 2 or under, per hotel regulations. For adults with children ages 3 – 11, luxury room is required and the children (maximum of 2) will be accommodated free of charge, but will be charged a breakfast fee - age 3-6 R40, age 7-11 R80. If applicable, this charge will be applied to your personal incidental account. Maximum occupancy per room at the Victoria & Alfred Hotel at the Waterfront room is two adults and a charge of R870 per child over 3 and under 12 years of age (maximum 1), per hotel regulations. Children 2 and under are free of charge. When reserving your room(s), please note if you require a king size bed or two beds, and if you plan to share a room. There are a limited number of king size rooms in the hotel and a guarantee is based solely on availability. Cancellation – If it is necessary to cancel your hotel reservation please email the helpdesk at GlobalSummitRegistration@newyorklife.com. If Agency Meetings or NYLI HO is not notified of a cancellation at least 48 hours before the meeting, the cost of a night stay at the hotel will be charged to your cost center/ledger. If last minute circumstances make it impossible for you to attend, please contact: GlobalSummitRegistration@newyorklife.com, Fax: 001-212-447-4191, Phone: 001-212-576-6334 option 1 Upon arrival at the hotel, you will need to present your passport and an imprint will be taken of your credit card. Payment for personal incidentals will be charged to your room during the Global Summit and/or additional hotel room nights will be your responsibility and must be paid to the Front Desk Guest Service Agent prior to departure. All major credit cards are accepted. Again, you will be responsible for any hotel charges incurred by New York Life as a result of your failure to notify the Agency Meetings Division of changes, early departures or cancellations. B. NYLI Hospitality Desks Throughout your stay, please take advantage of the many services available to you at the NYLI Hospitality Desk, located at each hotel. Signs in the lobby will direct you to the desk. Your NYLI Global Summit Travel Staff will be on duty daily to provide any Global Summit information or local assistance that you may require. The daily schedule of events will also be posted at the desk for your reference. 5 5. Attire A. Hotel Dress Code At the hotel, business or casual wear is appropriate during the day, while sophisticated attire is the norm in the evenings. B. Dress Code for Meeting Functions The following is the recommended attire for New York Life functions: Function Date Attire Award Winner Reception Sunday, May 3 Smart Casual Welcome Reception & Dinner Sunday, May 3 Smart Casual Breakfasts Tuesday, May 5, Wednesday, May 6 & Thursday, May 7 Casual Breakfast Monday, May 4 Business Business Session Monday, May 4 Business Luncheon Monday, May 4 Business Gala Dinner Monday, May 4 Business/Gala Dress Tours Tuesday, May 5 & Wednesday, May 6 Casual Market Dinners Tuesday, May 5 Smart Casual Final Dinner Event Wednesday, May 6 Smart Casual The following are examples of acceptable attire: Ladies Skirt or slacks and blouse, jeans or shorts Men Slacks and collared sport shirt, jeans or shorts Smart Casual: Skirt or slacks and blouse, NO jeans or shorts Slacks and collared sport shirt, NO jeans or shorts Business: Suit, dress or pantsuit Sport jacket and slacks or suit; tie Gala Dress: Suit, Dress, or pantsuit or Local Market’s traditional outfit Sport jacket and slacks or suit; tie or Local Market’s traditional outfit Casual: 6 6. Air Travel, Passport/Travel Document Information, Immigration Information and Medical Preparation A. Air Travel All flights should be scheduled into and out of Cape Town International Airport (CPT). B. Passports Delegates must have a valid passport for entry into South Africa. Please check with your local consulates for visa requirements. Your airline tickets must match with the name on your identification. Do not wait until the last minute. The Department of Customs and Immigration in South Africa requires that all passports have 3 CONSECUTIVE blank pages in all travelers’ passports. Please ensure that this important criteria is conveyed to all participants. Delegates who do not have 3 blank pages will be sent home by the South African Custom officials C. Visas If you are a citizen of Mexico, Taiwan, China or India, please see the Visa Registration Process in Appendix I. D. Immigration Information Duty Free Passengers over 18 years of age may import the following goods into South Africa without incurring customs duty: 200 cigarettes and 50 cigars and 250g of tobacco 1 liter of spirits or liquor and 2 liter of wine 50ml of perfume and 250ml of eau de toilette Other goods up to a value of R3000 Additional goods up to R12,000 are charged duty of 20%. Restricted items Plants and plant material without import permit, including margarine, honey and other vegetable oils. Prohibited Imports Narcotics Flick-knives Ammunition Explosives Meat, processed cheese and other dairy products Obscene literature Firewood – If coming over a land border E. Medical Care and Vaccinations Recommendations for vaccinations may vary for short-term visitors, particularly if you are traveling to towns or countries outside of Cape Town, South Africa. Always consult your travel health advisor or physician to determine which vaccinations you may require. For more information please review Appendix IV. 7 7. Luggage and Transportation A. Luggage Imprinted luggage tags with the NYLI Global Summit logo and a photo of each delegate’s hotel will be sent to Market Coordinators for distribution to delegates prior to departure. Please make sure to print your name and address in English on each tag and attach them to each piece of luggage The tags should remain on your luggage throughout the trip for identification purposes. You may also wish to include full identification inside each piece of luggage in case the outer tags are lost in handling . If you need additional tags, please email ROSAN_BATTLE@NewYorkLife.com. Since airlines enforce luggage weight limits, please check with your airline for specific limits. In the event that the luggage of a delegate, spouse or guest is lost, delayed or damaged in traveling to or from a Company meeting, that individual should first file a claim with the airline and then, if necessary, with his or her personal insurance carrier. The Lost and Found office is located inside the Customs Area. Neither New York Life nor New York Life International can be held responsible for the cost of replacing or repairing luggage or its contents. We suggest that you pack an overnight bag with a change of clothes, toiletries, medications and items of personal value, in the event that your luggage is delayed. When packing toiletries for carry on, please remember the aviation rule for carrying liquid onto aircrafts. B. Transportation to and from the Airport New York Life will provide arrival transfers from the Cape Town International Airport (CPT) to the hotel on Sunday, May 3 for all arriving attendees and departure transfers from the hotel to Cape Town International Airport Thursday, May 7. Transfers are from the airport only and will not be available from the train station.If you arrive or depart on any other day than those noted above, you will be responsible for your own transportation between the airport and the hotel. Metered taxis charge between R8.00 – R12.00 per kilometer, and although there are taxis that charge a flat rate, we recommend using metered taxis. The distance between Cape Town International Airport and the hotel is approximately 24 kilometers (14.9 miles) and takes approximately 30 minutes. After disembarking the plane and completing immigration procedures, please claim your luggage. Upon exiting customs a representative holding a New York Life Sign will meet you and direct you to your transportation. Should you experience last-minute flight changes or delays on Sunday, May 3, please call our local representative Odette Momberg via mobile phone +27 82 826 0662, at any time, and provide her with your new flight arrival information Information on departure transfers will be distributed during the meeting. Check-in at the airport will be 2 hours prior to your flight departure, therefore you will be scheduled to leave the hotel approximately 3 hours prior to your flight’s departure. If you book your own travel, it is important that you keep GlobalSummitRegistration@newyorklife.com informed of your travel plans and changes. C. Returning Customs Regulations Please check with your local customs officials before your departure for exact policies and regulations for your particular Market. 8 8. Optional Activities New York Life has arranged a variety of activities on Tuesday, May 5, and Wednesday, May 6, 2009. Attendees can select one of the three optional tours for both Tuesday and Wednesday. Tours will only be conducted in the following languages: English, Spanish, Cantonese, Mandarin, Korean, and Thai. Full descriptions of the activities are outlined below. Please review the information and complete the tour section with your Market Coordinator by Wednesday, March 18, 2009 to register for activities. Your activity selection will be confirmed to your Market Coordinator via email within 1 week upon receipt of your registration form. Should you not receive your confirmation or if you have questions, please contact GlobalSummitRegistration@newyorklife.com. Activities for Tuesday, May 5, and Wednesday, May 6 2009 Full Day Cape Peninsula Tour Experience some of the most spectacular sites in South Africa on this full day tour. Your morning starts off as you travel down Kloofnek Road, into Camps Bay passing Llandudno, Hout Bay, Noordhoek and Kommetjie, all beautiful seaside villages en-route to Cape of Good Hope Nature Reserve. As you ride on Chapman's Peak Drive, one of the most spectacular coastal scenic routes in the world, you’ll be amazed by the picturesque fishing harbor of Hout Bay, breathtaking views of the sandy bays, all while climbing up to 528 feet above sea level. Once you arrive at Cape of Good Hope Nature Reserve, guests will see such animals as eland, bontebok, rhebok, grysbok, springbok, baboon, porcupine, ostrich and zebra. When you arrive at the Cape Point, you can choose to tour the area on foot or to take a funicular. The Funicular travels up the steep slope to the highest point for a panoramic view of False Bay and the Hottentots Holland, and the meeting of the Atlantic and Indian Oceans. Next you’ll depart from Cape of Good Hope Nature Reserve toward Boulders Beach and Simons Town, where you will have lunch at Seaforth Restaurant, located on beautiful Seaforth Beach in Simonstown. Constructed on the site of the original Seaforth Tea Room dating from the 50's, the restaurant boasts stunning views of the sea and mountains. The restaurant was designed to maximize its unique position on the edge of the water, providing each patron with a stunning view. After lunch the tour continues to Boulders beach to see the Jackass penguin colony penguins. Finally, before heading back to the hotel, you’ll travel on Fish Hoek along Boyes Drive, which offers glorious views of Muizenberg beach, the False Bay coastline, and the Hottentots Holland Mountains in the background. Inclusions: Minimum/Maximum: What to Wear: Age Requirement: English speaking guide, bottled water, 3-course lunch 20 Minimum/ 160 Maximum Long pants, comfortable clothes, closed-toe shoes 6 years old ITINERARY (Estimated Trip 6 hours 30 minutes) 09:00 10:45 12:00 12:45 14:15 12:45 15:30 Staggered departure from Table Bay Hotel - Travel via Chapman's Peak and Noordhoek Return Finucular to Lighthouse Visit to the Cape of Good Hope Lunch at Seaforth Restaurant Visit Boulders Beach Penguin Colony Depart for Table Bay Hotel Arrive at the Table Bay Hotel 9 Full Day Cape Town City and Wine Lands Tour You start your morning with a drive through the city of Camp Town, along Adderley Street, past the Cultural History Museum, St George’s Cathedral, and continue to the Houses of Parliament. Here you will be able to take a stroll through the Company gardens, originally laid out in 1652 by Jan Van Riebeeck as a vegetable garden to provide fresh produce for the Dutch East India Company ships. The coach then travels to Spier Wine Estate, one of the most famous wine estates in the Cape. Remnants of settlements on the estate date as far back as the early Stone Age. When Europeans reached this area in the 1600’s, the land was inhabited by migratory cattle farmers and sold to a wine maker, and thus began the Spier Wine Estate. Today the estate incorporates a vineyard, hotel, golf course and many interesting things to explore. Spend some time enjoying an informal wine tasting on the Slave Bell Laws or visit the Cheetah and Raptor Outreach projects. Next, enjoy lunch at Moyo Restaurant at Spier, an unforgettable outdoor dining experience that captures the essence of their unique Cape African culture. A fusion of modern sophisticated décor and distinctly African flavored dishes create an inspiring culinary affair. Relax and enjoy the spectacular vistas while you are treated to a colorful brand of Cape African hospitality. Serving an extensive buffet as rich and exciting as the many diverse cultures of South Africa. After lunch depart to Stellenbosch, the second oldest town in South Africa. In Eikestad, or “the city of oaks”, the streets are lined with some of the oldest oak trees in South Africa. Before returning to the hotel, walk through the old part of town with its water furrows contrasted by a collection of modern shops and eateries. Inclusions: Minimum/Maximum: What to Wear: Age Requirement: English speaking guide, bottled water, 3-course lunch 20 Minimum/200 Maximum Long pants, comfortable clothes, closed-toe shoes 6 years old ITINERARY (Estimated Trip Duration 7 hours) 09:00 09:15 11:00 11:30 12:15 13:30 14:00 15:15 16:00 Staggered departure from Table Bay Hotel Mini-City Centre, Cape Quarter and Camps Bay Depart to Stellebosch Casual wine tasting / Cheetah / Birds / Shopping at Market Lunch at Moyo Depart to Stellebosch Walking / Shopping of Town Depart for Table Bay Hotel Arrive at the Table Bay Hotel Half-Day Table Mountain and Greenmarket Square Tour Table Mountain provides Cape Town with a uniquely beautiful setting. Visible from 200 kilometers out at sea, the mountain made Table Bay is easy to find and attracted early seafarers to the “Tavern of the Seas” for shelter, drinking water and fresh produce. To witness the breathtaking views of the City and Table Bay from the rocky, but level, summit, guests can take a 6-minute ride on the aerial cable. Once to the top of the summit guests can see the Cape of Good Hope to the south, where the peninsula thrusts between two great currents, and to the north the Hottentots-Holland Mountains. Table Mountain is remarkable for more than its aesthetic appeal; it is home to one of the smallest of the six floral kingdoms and is host to approximately 2620 species of indigenous flora, some of which are endemic. It also has a variety of wildlife including baboon, porcupine, genet, mongoose, fallow deer, gray squirrel and colonies of rock rabbit on the slopes. Bird life is abundant and approximately 150 species of birds have been identified. 10 After a visit to Table Mountain, you will continue to Greenmarket Square. Situated in the middle of the Central Business District of Cape Town, this Square was used as a fruit and vegetable market. Today the Square sees many cultures coming together to trade their goods, including glass bead work, Batik painting, wood carving, sculptures and curios from all over Africa. Before lunch, spend some time walking through the market, bargaining for curios and speaking to the vibrant traders. Inclusions: English speaking guide, bottled water, 3-course lunch Minimum/Maximum: 20 Minimum/200 Maximum What to Wear: Long pants, comfortable clothes, closed-toe shoes Age Requirement: 6 years old ITINERARY (Estimated Trip Duration 4 hours 30 minutes) 9:00 9:15 10:30 10:45 11:45 12:00 13.30 Staggered departure from Table Bay Hotel Visit Table Mountain (weather permitting) Depart from the Mountain Greenmarket Square Depart to Waterfront or other lunch area Lunch at local restaurant Tour concludes (Guests may walk back to the hotel) 11 9. Useful Information About Cape Town, South Africa A. Climate Average temperatures in May are in the high-60’s in the daytime and low-50’s in the evening. May is typically the wettest season of the year, so please be sure to pack an umbrella and a light jacket for the evenings. B. Time Zone Cape Town, South Africa is UTC +2 (6 hours ahead of Eastern Daylight Savings time zone). To find the time difference between Cape Town, South Africa and your Country, visit: http://www.worldtimeserver.com/current_time_in_ZA.aspx C. Languages Eleven official languages, including Afrikaans, English, Ndebele, Pedi, Sotho, Swazi, Tsonga, Tswana, Venda, Xhosa, Zulu. D. Interpreters NYLI will provide interpreters to greet guests upon airport arrival, at NYLI Global Summit registration, Business and Awards Program. Tours will only be conducted in English with translators in the following languages: Spanish, Cantonese, Mandarin, Korean, and Thai. E. Currency The official currency in South Africa is the Rand. The rate of exchange against the U.S. dollar fluctuates daily. Major purchases are best made with a credit card. You may want to exchange a small amount to Rands before departing your country of origin. Rand (ZAR; symbol R) = 100 cents Notes are in denominations of R200, R100, R50, R20 and R10. Coins are in denominations of R5, R2 and R1, and 50, 20, 10 and 5 cents. Banking Hours Monday thru Friday 09:00 - 15:30 Saturday 08:30 - 11:00 F. Currency Exchange Money can be changed at banks, bureaux de change and some hotels. Proof of identity may be requested; therefore, it is advisable to carry a passport. Visitors are restricted to bringing in and taking out a maximum of R 5000 in cash Exchange Rate Indicators Country Argentina Mexico China Taiwan Hong Kong South Korea Thailand India United States Market Currency as of Monday, February 9, 2009 1 Argentine Peso (ARS) = 1 Mexican Peso (MXN) = 1 Chinese Yuan Renminbi (CNY) = 1 Taiwan Dollar (TWD) = 1 Hong Kong Dollar (HKD) = 1 South-Korean Won (KRW) = 1 Thai Baht (THB) = 1 Indian Rupee (INR) = 1 US Dollar (USD) South African Rand 2.75808 South African Rand 0.680472 South African Rand 1.40584 South African Rand 0.284278 South African Rand 1.24042 South African Rand 0.00697744 South African Rand 0.274625 South African Rand 0.197549 South African Rand 9.61608 South African Rand 12 G. Credit/Debit Cards and ATMs MasterCard and Visa are preferred. American Express and Diners Club are widely accepted. Almost all hotels, shops and restaurants, and even national parks and game reserves accept credit cards. Credit cards are not accepted at petrol stations. Petrol must always be paid for with cash. ATMs accept all international debit and credit cards and are available all over the towns and cities including shopping malls and petrol stations. H. Travelers' Checks Travelers’ checks are valid at banks, hotels, restaurants and some tourist-orientated shops. To avoid additional exchange rate charges, travelers are advised to take traveler’s checks in Pounds Sterling or US Dollars. J. Food and Water Precautions Travelers have a small risk of becoming sick from tap water outside of Cape Town; it may be advisable to drink bottled water only, especially on short trips. Always wash your hands before eating. In Cape Town tap water should be safe to drink. Food is safe in South Africa. Be sure to clean any fruits or vegetables purchased at markets before eating them. K. Clothing Suggestions Specific details on suggested attire by event can be found on the Dress Code for Meeting Functions section in this document. As a general rule, smart casual attire is appropriate for daytime activities. Comfortable walking shoes are a must, Cape Town is a wonderful city for walking! To accommodate evening coolness, please pack a sweater or light jacket. L. Telephones The following codes should be used when placing calls to and from South Africa: Dialing Codes Market Code 27 IDD Prefix (International Direct Dialing) 00 NDD Prefix (National Direct Dialing) 0 Directory Assistance Local Directory Assistance City Codes Bloemfontein Cape Town Durban Johannesburg Pietermaritzburg Pretoria 1023 or 1025 51 21 31 11 33 12 Cell phone Rentals/SIM Cards Cellular telephones can be rented and SIM cards can be purchased at all major airports from the Vodashop Rentafone kiosks at Cape Town International Airport arrivals terminals. These kiosks are open daily. There is also a Vodashop store in the Waterfront (close to the hotel) that can assist with phone rentals, but they can only arrange phone rentals Monday - Friday. International Calling Cards Telkom Worldcall cards can be purchased in denominations of R50, R100 and R200. These can be purchased at the Post Office located in the Waterfront (close to the hotel). Please note that the Post Office only is open from 09:00 – 21:00 on Monday - Friday. Each market should consult with their Market Coordinator for specific telephone information for their country. 13 M. Electric Current Throughout South Africa, the current is AC 50 Hz; 220/230 volts. In Grahamstown, Port Elizabeth and King Williamstown the current is 250 volts. To use appliances from home in South Africa, it is necessary to have a converter to change voltage. It is advisable to bring at least one with you, as the hotel does not have a supply available. N. Health and Medical Insurance Before leaving for the Global Summit, please check to see if your personal and family health insurance policy covers medical care out-of-Market in case of illness or accident. Please make sure your travel immunizations are up-to-date for the countries you will visit. O. Medical Assistance Should you require medical assistance at your hotel, always please dial the hotel operator (0) and inform the NYLI Hospitality Desk of any medical issues. Medical care in South Africa is considered to be amongst the best in the world. Private hospitals are of an international standard. Public sector hospitals provide limited access to insured persons, so private hospitals are recommended. All providers speak English. All large centers have full specialist care and most have academic medical facilities as well. All medical staff are trained to international standards. Emergency Numbers Ambulance 10177 (112 from mobile) Fire 10177 (112 from mobile) Police 10111 (112 from mobile) A hospital is located approximately 5 minutes from the hotel: Netcare Christiaan Barnard Memorial Hospital 181 Longmarket Street Cape Town 8001 Tel: +27 21 480 6111 Fax: +27 21 424 0826 P. Internet Usage From Your Room Hi-speed Internet is available from your room for free. However, you must bring your own cable or a fee of R45 for the purchase of a cable will be charged to your room. Free wireless connectivity is available in public areas. New York Life will provide free Internet access in the Cyber Café located at the Table Bay Hotel. Q. Safe Deposit Boxes Safes for the safe keeping of personal valuables are located in each guest room. Please always lock all valuables in your safe and never leave passports, currency, cameras, lap tops, phones, jewelry unlocked or exposed. The vast majority of visitors to South Africa complete their travel without any problems. However, travelers should be aware that the country has a high rate of criminal activity. Diplomats as well as other foreigners have been victims of crime in several parts of South Africa. While in South Africa, Global Summit delegates should take sensible precautions to protect themselves from crime, especially in tourist areas. Money, jewelry and cameras should be kept out of sight. Instances of credit card fraud, counterfeit US currency and various check-cashing scams are frequently reported. Do not permit anyone to "assist" you with ATM transactions. 14 8. General Market Demographics A. Capital Administrative - Pretoria Legislative -Cape Town B. Population Country City Metro area 43,997,828 (July 2007 est.) 2,733,000 3,103,000 C. Ethnicity Black African 79%, white 9.6%, colored 8.9%, Indian/Asian 2.5% D. Religion South Africa religion is divided among: Anglican Catholic Dutch Reformed Methodist Muslim None Pentecostal/Charismatic Other Christian Other Unspecified Zion Christian 3.80% 7.10% 6.70% 6.80% 1.50% 15.1% 8.20% 36.0% 2.30% 1.40% 11.1% E. Facts on Cape Town Cape Town's waterfront occupies a scenic strip of land between the Atlantic Ocean and the sandstone heights of Table Mountain, known in Afrikaans as Tafelberg. With a spectacular setting on Table Bay at the southern end of Africa, Cape Town is the legislative capital, a major port, manufacturing hub, and tourist destination. The old South African antagonisms of Afrikaner versus English, white versus black and East Indian, during the apartheid years may have not disappeared, but they seem to fade in this city that may be the most progressive and permissive in South Africa. Tourism, agriculture (fruits and wine), banking, insurance, information technology, textiles, building products, car parts, boat building. F. Language and Translation Services South Africa has eleven official languages: Afrikaans, English, Ndebele, Pedi, Sotho, Swazi, Tsonga, Tswana, Venda, Xhosa, and Zulu G. Etiquette and Behavior General Cultural Tips If invited to a South African home, a small gift from your home Market, sweets, or cookies will be appreciated. As strict social conventions and rules continue to linger and persist regarding race, following the lead of your host is recommended 15 Business Cultural Tips Handshakes are the customary form of greeting upon business introductions and are also usual when departing. Appointments should be scheduled well in advance. Punctuality to business meetings is important and expected of foreigners. The pace of business may be slower than in the West. Be patient and expect delays. 16 Appendix I: Visa and Exemption Information Country VISA NEEDED Argentina Mexico China Taiwan Hong Kong South Korea Thailand India USA EXEMPTION X X X X X X X X X A. Visa Registration Process Visas are not issued on arrival at South African ports of entry. Applicants arriving without visas will be refused entry into the REPUBLIC OF SOUTH AFRICA and placed on return flights in terms of legislation. Tariff for Visa (As on 5 June 2008) R425.00 / US$47.00 / €43.00 Estimated Process Time for Visa 10 days Duration and Purpose of Stay The period of residence in the REPUBLIC OF SOUTH AFRICA will be determined from the applicant's date of admission to the Republic in accordance with any conditions that appear on the visa. On admission, the visa will be deemed to be a visitor's permit. Applicants must ensure that they request the full duration of their intended visits under item 28 of the application form, as renewals are subject to additional fees. Applicants must also ensure that they apply for the correct visa (transit or visitor's) or temporary residence permit reflecting the true purpose of the visit, as any changes in the purpose of stay will only be approved in the REPUBLIC OF SOUTH AFRICA for good cause and if the requirements of the Act are complied with. Where to Apply for a South African Visa At the South African diplomatic or consular representative in the applicant's country of normal residence, which includes permanent residence and long-term temporary residence. At the South African diplomatic or consular representative in the country of which the applicant validly holds a valid passport. At the designated South African diplomatic or consular representative when a mission is not present in the applicant's country of residence. Visa Requirements – What to Submit Passport valid for no less than 30 days after the expiry of the intended visit. Passports must contain at least 3 (three) unused pages for entry/departure endorsements (referred to as visa page). Payment of the above Tarrif fee (if applicable, see Countries exempt from visa control below). A vaccination certificate, if required by the Act. Yellow fever certificates are required if the journey starts or entails passing through the yellow fever belt of Africa or South America Statement and/or documentation confirming purpose and duration of visit. Two (2) identity photographs (see specifications below). 17 Proof of financial means, to cover the living expenses during the sojourn in the Republic, in the form of: Bank statements; Salary advices; Undertaking(s) by the host(s) in the Republic; Bursaries; Medical coverage; Cash available, including credit cards or travelers' checks Applicants traveling by air must be in possession of: A return or onward ticket; or Proof of sufficient funds; or Lodge a cash deposit of equivalent value to such a ticket Photographs Photographs must comply to the following specifications: Length - 45mm / Width - 35mm The background of the photograph shall be plain and free of shadows and shall not have a white lining Only the head and shoulders of the person concerned shall be included in the photograph and the head from the chin to the top of the hair shall not be smaller 22mm and not larger than 25mm The person concerned shall be photographed without any head-gear or veil, and any other additions to the face which tend to alter the natural likeness shall be removed. (The DirectorGeneral may exempt any person or any category of persons from any of these requirements.) Spectacles may be worn provided that the lenses do not make the eyes invisible. Spectacles with dark lenses may be worn if the eyes will appear distorted without them or if the person is blind The full-face of the person concerned shall be photographed directly from the front, and the head may not be bent or tuned sideways The face shall be a recognizable likeness of the person and the head, hair, eyebrows, eyes, nose and moustache or beard, if any, shall be sharply and clearly defined Neither the photograph nor the copies thereof may be defaced by holes, pencil or ink marks or in any other manner The Director-General may reject the copies of the photographs if they do not, in his or her judgment, comply with the requirements mentioned above, or if he or she deem them unsuitable in other respects, in which case the person concerned shall provide two new copies at his or her own cost. B. Visa Exemptions The citizen who is a holder of a national passport (diplomatic, official and ordinary) / travel document of the foreign countries / territories / international organizations listed below are not required to hold a visa when reporting to an immigration officer for an examination at a South African port of entry, subject to the terms and conditions set out in this list, including inter alia the intended period of stay in the Republic. Intended stay of 90 days or less and when in transit: Argentina United States of America Intended stay of 30 days or less and when in transit: Hong Kong - only with regard to holders of Hong Kong British National Overseas passports and Hong Kong Special Administrative Region passports South Korea Thailand For more information and UPDATES visit http://www.home-affairs.gov.za/visa_detail.asp 18 Appendix II: Embassies/Consulates China South African Consulate-General 222 Yan An Road East 27th Floor Room 2705/6 Shanghai 200002 China Tel: + 86 21 5359 4977 Fax: + 86 21 6335 2980 (Admin) Fax: + 86 21 6335 0930 (Immigration) corporateservices@saembassy.org.cn (Admin) dha@163bj.com(Consular) Hong Kong South African Consulate-General 2706-10 Great Eagle Centre 23 Harbour Road Wanchai Hong Kong Tel: + 852 2577 3279 Fax: + 852 2890 1975 Fax: + 852 2577 4532 (Trade) E-mail: sacghgk@netvigator.com satrade@dtihk.org.hk South African Consulate - General Macau 27/F Great Eagle Centre Room 2706-10 23 Harbour Road Wanchai HONG KONG India South African High Commission B18 Vasant Marg Vasant Vihar New Delhi 110 057 India E-mail: highcommissioner@sahc-india.com corporate@sahc-india.com Website: http://www.sahc-india.com South African Consulate-General Gandhi Mansion 20 Altamount Road Mumbai, 400 026 India Tel: + 91 22 23513725 Fax: + 91 22 23513730 Fax: + 91 22 23523729 (Consular) E-mail: corporateservices@saconsulate.in (Admin) dhamum@bom4.vsnl.net.in (Consular) South African Honorary Consulate 225-D Acharya Jagadish Bose Road Calcutta 0700 020 Tel: + 91 33 247 4107/0253 Tel: + 91 33 240 0950 Fax: + 91 33 240 2439 Fax: + 91 245 8421 Korea South African Embassy 1-37 Hannam-dong Yongsan-gu Seoul 140-885 Tel: + 82 2 792 4855 Tel: + 82 2 795 0948 (Trade) Fax: + 82 2 792 4856 Fax: + 82 2 795 0949 (Trade) Fax: + 82 2 793 5981 (Consular) General Inquiries: general@southafrica-embassy.or.kr Consular Section: consular@southafrica-embassy.or.kr Tel: + 91 11 2 614 9411-19 Fax: + 91 11 2 614 3605 Fax: + 91 11 2 614 4504 Fax: + 91 11 2 614 48605 (Trade) 19 Mexico (United Mexican States) South African Embassy Andres bello 10 9th Floor, Forum Building Colonia Polanco C.P. 11560 Mexico DF Tel: + 525 55 282 9260-65 Fax: + 525 55 282 9259 Fax: + 525 55 282 9186 Email: embajador@embajadasudafrica.com.mx consular@embajadasudafrica.com.mx (Consular) admin@embajadasudafrica.com.mx (Admin) Taiwan Liaison Office of the Republic of South Africa Suite 1301 13th Floor, Bank Tower Building 205 Tun Hwa North Road Taipei 105, Taiwan Postal Add: P O Box 118-140 Taipei, Taiwan Tel: + 886 2 2715 3251/4 Fax: + 886 2 2712 5109 Fax: + 886 2 2718 6615 E-mail: tourism.taipei@foreign.gov.za trade.taipei@foreign.gov.za immigration.taipei@foreign.gov.za consular.taipei@foreign.gov.za Thailand South African Embassy Floor 12 A, M-Thai Tower, All Seasons Place, No.87 Wireless Road, Prathumwan, Lumpini, Bangkok, 10330 Tel: + 66 2 659 2900 (Chancery) Fax: + 66 2 250 1067 (Ambassador's Office) Fax: + 66 2 250 1063 (Consular) Fax: + 66 2 250 1064 (Administrative) Fax: + 66 2 250 1065 (Trade) E-mail: saembbkk@loxinfo.co.th (Embassy) dha@loxinfo.co.th (Consular) jansenvanrensburge@foreign.gov.za South African Honorary Consulate 32 Hueaykeaw Road Tambon Changpuek Amphur Muang Chiang Mai 50300 Tel: + 66 53 711 800 Fax: + 66 53 712 972 E-mail: sawaeng@loxinfo.co.th United States of America South African Embassy 3051 Massachusetts Avenue, NW Washington DC 20008 Tel: + 1 202 232 4400 Fax: + 1 202 265 1607 Fax: + 1 202 244 9417 (Consular) General Enquiries: info@saembassy.org Office of the Ambassador: ambassador@saembassy.org Consular Affairs consular@saembassy.org South African Consulate-General 333 East 38th Street, 9th Floor New York 10016 Tel: + 1 212 213 4880 Fax: + 1 212 213 0102 (Political) Fax: + 1 212 883 0653 (Admin) E-mail: sacg@southafrica-newyork.net Duty Phone: + 66 81 934 8862 20 Appendix III: Market Coordinators Contact Information If you have any questions pertaining to the meeting or registration for the Global Summit please contact your Market Coordinator listed below. Alternatively, you may contact the New York Life International Sales Global Summit Help Desk at GlobalSummitRegistration@newyorklife.com, Fax: 001-212-4474191 or Phone: 001-212-576-6334 option 1 Market Coordinators: HSBC NYL — Argentina Max NYL — India Paula La Capria Analyst Vishwajeet Singh Rana Assistant Vice President--Sales Promotion HSBC New York Life Seguros de Vida, SA Av. de Mayo 701 17° floor C1084AAC - Capital Federal Buenos Aires ARGENTINA Max New York Life Insurance Ltd. 11th Floor, DLF Square Jacaranda Marg, DLF Phase 2 Gurgaon 122002 INDIA Email: Paula.Lacapria@hsbc.com.ar Email: Vishwajeet.Rana@maxnewyorklife.com Phone: 54 11 4340-4814 Fax: 54 11 4340-4913 Phone: (91) 256 1717 ext. 1029 Fax: (91) 124 124-256-1764 Mobile: +91 (0)981 8591 476 Haier NYL — China Sandra Gong Assistant Manager, Sales Support-Agency Haier New York Life Insurance Company Ltd. 25F Ciro's Plaza 388 West Nanjing Road Shanghai, PR CHINA 200003 Email: Sandra_Gong@hnylic.cn Phone: 8621-63345918-5867 Fax: 8621-63345946 NYL Worldwide — Hong Kong Joanna Kwok NYL — Korea Donghee Kim Manager, Corporate Communications New York Life 11th Fl. Shinyoung Bldg. 68-5 Gangnam-gu, Chungdam-dong, Seoul, KOREA 135-100 Email: DH_Kim@nyl.co.kr Phone: (2) 2107-4637 Fax: (2) 2107-4700 Assisted by Anna Kang Email: my_kang@nyl.co.kr New York Life Insurance Worldwide Ltd. 33/F, New York Life Tower, Windsor House 311 Gloucester Road, Causeway Bay, HONG KONG Email: Joanna_Kwok@newyorklife.com.hk Phone: (852) 2881-0688 Fax: (852) 2881-0043 21 Seguros Monterrey — Mexico Pilar "Pilí " Bazan [María del Pilar Bazán Ruiz] Dirección de Comunicación y Eventos. Phone: +52 (55) 5326-9707 ext. 8010 Fax: +52 (55) 5255-1010 Email: MBazan@monterrey-newyorklife.com.mx Event Coordinator Phone: +52 (55) 5326 97 07 Fax: +52 (55) 5326 90 00 Ext. 8065 e-mail: kjoseph@monterrey-newyorklife.com.mx Seguros Monterrey New York Life Darwin 155 Col. Nueva Anzures 11590 Mexico D.F. NYL Insurance Taiwan Corp — Taiwan María Guadalupe Partida Event Manager Phone: +52 (33) 3669 36 06 Fax: +52 (33) 3669 36 31 e-mail: mpartida@monterreynewyorklife.com.mx Karla Joseph Email: Narumon@scnyl.com Email: Vasumadee@scnyl.com Phone: 66 2 655 3000 Nikki’s ext. 3356 Anne's ext. 3341 Fax: 66 2 655 3000 ext. 3816 or 66 2 256 1937 Rita Chang and Cliff Shih Home Office New York Life Taiwan Corporation 14/F, No. 133 Min Sheng East Road Section 3 Taipei TAIWAN ROC New York Life Insurance Company 51 Madison Avenue, Room 123M New York, New York 10010 Phone: 886-2-2719-5277 Fax: 886-2-2545-1930 John S. Hamel, Jr. Corporate Vice President Phone: 212-576-7379 Fax: 212-447-4191 Mobile: 917-414-0854 Email: John_Hamel@newyorklife.com Email: Rita_C@nylitc.com.tw Email: Cliff_Shih@nylitc.com.tw Siam Commercial NYL — Thailand Narumon Jiaranuraj (Nikki) and Vasumadee Kurimoto (Anne) Siam Commercial New York Life 1060 Siam Commercial Bank Building New Petchburi Road Makkasan, Rajthevee Bangkok 10400 Thailand Tracy L. Carroll Assistant Vice President Marketing New York Life International, LLC 51 Madison Avenue #1105 New York, NY 10010 Phone: (212) 576-5030 Fax: (212) 447-6975 Mobile: (917) 716-3239 Email: Tracy_Carroll@newyorklife.com 22 Appendix IV: Medical Care and Vaccinations Routine Medical Care Obtain any necessary routine medical/dental care before you leave. Carry a copy of your personal health record with you when you travel. Pack an ample supply of prescription and routine medications in their original packaging. Place them in your carry-on luggage, with copies of your prescription. Consider carrying a doctor’s note explaining your need for legal, non-prescription drugs you have packed. Routine Vaccinations All routine vaccinations should be current; these include: Measles-Mumps-Rubella, Polio, Tetanus-Diphtheria-Pertussis, and Varicella. Influenza occurs in the northern and southern hemisphere winters and year-round in the tropics. Consider an annual vaccination. Vaccinations for South Africa Recommendations may vary for short-term visitors. Always consult your travel health advisor to discuss your specific needs. Hepatitis A - Recommended for all travelers and expatriates. Hepatitis B - Recommended for long-term or frequent travelers, expatriates and anyone who will travel to more remote areas. Recommended for health care workers and anyone who may have a new sexual partner, share needles or gets a tattoo or body piercing. Many travel health professionals recommend hepatitis B vaccination for all travelers, regardless of destination. Rabies Recommended for long-term travelers and expatriates or if quality medical care may not be available within 24 hours of being bitten or scratched by an animal. May also be recommended for children, as they may not report bites or scratches. Recommended for anyone who will have contact with dogs, monkeys or other potentially rabies-carrying animals. Typhoid Recommended for adventurous and long-term travelers. Recommended for anyone who will visit friends and relatives, eat from local vendors or restaurants, or be exposed to conditions of poor sanitation. Yellow fever - Some travelers are required to show a current vaccination certificate. To enter this Market: o A current vaccination certificate is required for anyone less than 1 year of age who has traveled from a Market in the yellow fever endemic zone. o For onward travel: After you leave, some countries on your itinerary may require you to show a current yellow fever vaccination certificate in order to gain entry. Deciding whether to have a yellow fever vaccination is complex. Always discuss with your travel health professional well in advance of your trip. If a Market on your itinerary requires vaccination, you may need proof that you were given the vaccination at least 10 days before entering that Market. Malaria Prevention Cape Town and Johannesburg are both malaria free locations. Guests extending to the Game Lodges in the Kruger / Livingstone and Victoria Falls locations need to take malaria medication. Please consult your travel health practitioner or more information. Some mosquitoes that bite from dusk to dawn transmit malaria. Symptoms can develop as early as six days or as late as several months after exposure. Early symptoms are usually "flu-like." Vivax malaria and ovale malaria typically progresses to cause relapsing fever and chills, while falciparum malaria can also have life-threatening complications including anemia, seizures, mental confusion, 23 kidney failure and coma. Travelers suffer from these complications more frequently than local inhabitants. To prevent contracting Malaria, focus on preventing mosquito bites. Mosquitoes are attracted to things that remind them of nectar or mammal flesh. When outdoors, wear light clothing that covers most of the body, keeping as much skin and hair covered as practical. Avoid bright, floral colors. Khaki, beige, and olive have no particular attraction for mosquitoes. They are also attracted by some body odors, and for this reason they choose some individuals over others in a crowd. Avoid fragrances in soaps, shampoos, and lotions. Try to stay away from still water. The Centers for Disease Control and Prevention (CDC) recommends using an insect repellent on exposed areas of skin. The most effective compound is DEET (N,N-diethyl metatoluamide), an ingredient in most insect repellents. However, insect repellents containing DEET should be used sparingly on children. Don't apply insect repellent under clothes, or too much of the toxic substance may be absorbed. Also, avoid applying repellent to portions of the hands that are likely to come in contact with the eyes and mouth. Pediatric insect repellents with only 6-10% DEET are available. For greater protection, clothing and mosquito nets can be soaked in or sprayed with permethrin, which is an insect repellent licensed for use on clothing. If applied according to the directions, permethrin will repel insects from clothing for several weeks. Skedaddle and Avon's Skin So Soft both work well for some kids. Neither these nor the stronger repellents stop mosquitoes from landing -- only from biting. In addition to preventing a bite, a preventive anti-malarial drug may be recommended for you to bring on your trip. Consult your travel health practitioner. Malaria in this Market is resistant to the medication Chloroquine. Appropriate anti-malarial medications include: Atovaquone plus proguanil (Malarone®) Doxycycline (many brands and generics) Mefloquine (Lariam® and generics) 24