Resume of NA-006
Gender
Age
:
:
Male
43
Address
:
Level 16, Man Yee Building,
60-68 Des Voeux Road Central,
Hong Kong
Contact Number
:
+852 6922 6777, +852 5180 5822
Email Address
rahul.prakash@hexcodetechnologies.com
himadri@hexcodetechnologies.com
sales-hk@hexcodetechnologies.com
Over 10 years of diversified information systems experience in technical support and
network consulting, with 5 years in the management and control of all information
systems functions. In-depth knowledge of process re-engineering, large-scale
implementation projects, economics and use of standardized hardware and software
strategies.
Being the Network Consultant in a publicly listed company which specialized in I.T.
solution, I have in depth knowledge in network management, strategic planning &
network design. I am a self confident, independent and quick problem solver. I have
good interpersonal skill, strong business sense and quick analytical mind. With
strong sense of responsibility, hands on management and communication skills.
March 2006
September 2004
June 2003
1985-1989
London Metropolitan University
- Bsc(Hons) in Computing
- Upper Second Class Honors
The Institute for the Management of Information Systems
- IMIS Higher Diploma in Computing
The Institute for the Management of Information Systems
- IMIS Diploma in Computing
C.C.C. KWAI WAH SHAN COLLEGE
- F.1- F.5
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Professional Qualification and Certification:
Year
CISCO
2001
2008
2009
2010
2010
2011
2011
2011
2011
2011
2012
2014
Certification
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)
Cisco Certified Network Associate Voice (CCNA Voice)
Cisco Express Foundation Field Specialist
Cisco Certified Network Associate Security (CCNA Security)
Cisco Certified Network Security (CCNP Security)
Cisco IronPort Certified Security Professional – Web
Cisco Web Security Field Engineer Specialist
Cisco Data Center Unified Computing Support Specialist
Cisco Borderless Networks Security Support Specialist
Cisco Certified Internetwork Expert Data Center Written Exam
(CCIE Data Center Written Exam)
Juniper
2008 Juniper Networks Certified
2010 Juniper Networks Certified
M/T-series)
2010 Juniper Networks Certified
2011 Juniper Networks Certified
Switching (JNCIS-ENT)
H3C
2014
2008
Internet Specialist: Security (JNCIS-SEC)
Internet Specialist: Enterprise Routing and
H3C Certified Network Engineer (H3CNE)
Microsoft
2000 Microsoft
2002 Microsoft
2002 Microsoft
2008
Microsoft
2008 Microsoft
IBM
2008
Internet Associate: Firewall/VPN (JNCIA-FWV)
Internet Specialist: JNCIS-M (Specialist,
Certified
Certified
Certified
Certified
Certified
System Engineer (MCSE NT)
System Engineer (MCSE 2000)
Database Administrator (MCDBA 2000)
Technology Specialist, Exchange Server 2007 (MCTS)
IT Professional: Enterprise Administrator (MCITP)
IBM Certified Associate System Administrator - Lotus Notes and Domino 7
(Certified Lotus Specialist CLS)
IBM Certified System Administrator - Lotus Notes and Domino 7
(Certified Lotus Professional CLP)
Others
2001 Citrix Certified Administrator (CCA)
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2002
2008
Turbo Linux Certified Engineer (TLCE)
Oracle Database 10g Administrator Certified Associate (OCA)
PROFESSIONAL TRAINING
Year
2009
2015
Certified Information Systems Security Professional (CISSP)
Project Management Professional (PMP)
Planning Achievement
Project Management Professional (PMP) Certifications
CCIE Routing & Switching Certification
Cisco Certified Internetwork Expert Data Center Certification
Language
Good command of Spoken English, Chinese and Cantonese
Good command of Written English and Chinese
Computer and technical skills:
Networking:
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Extensive knowledge of LAN Equipment, including Hubs, Switches, cabling, NICs,
and associated software and diagnostic tools.
Good knowledge of TCP/IP, Spanning Tree, VLAN, RIP, OSPF, EIGRP, BGP, MPLS,
VoIP, QoS and Multicast.
Knowledge of network security technology including IPSEC, PPTP, SSL VPN, NAT
and Firewall.
Extensive knowledge of WAN networking elements such as transmission devices
CSU/DSUs, Modems, etc., circuits T1s, Frame-Relay, ISDN, etc., cabling
conventions, and associated diagnostic tools.
Load balancing and content distribution.
Checkpoint Firewall implementation and administration.
Cisco Unified Computing System and ability to implement a virtualized Data
Center environment.
Server & Datacenter Virtualization
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Extensive knowledge and experience of Cisco Nexus Data Center Solution with
Server & Datacenter Virtualization implementation by using VMware vSphere
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4.1, Cisco Unified Computing System & Cisco Nexus SAN solutions (FCoE with
SAN Virtualization).
Hardware:
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Extensive knowledge and experience of Cisco Unified Computing and Servers.
Cisco UCS: UCS 5108 Blade Server Chassis, Cisco UCS 6120 Fabric
Interconnects, Cisco UCS B440 M1 Blade Servers, Nexus 1000V Virtual switch
Extensive knowledge and experience of specialty transmission devices such as
Firewalls, Routers, Switches, IPS, load balancer and SSL VPN.
Cisco router: 1800, 2600, 2800, 3800, 3900, ASR 1002
Cisco Catalyst Switch: 2960, 3560, 3750, 4500, 6500
Cisco Data Center Switch: Nexus 7010, Nexus 5010
Juniper Switch: EX2200
Firewall: Cisco PIX Firewall, Cisco ASA 5500, Juniper SSG, Juniper SRX650, SRX
100
SSL VPN: Juniper SA2500, SA4500, F5 Firepass
Load Balancer: F5 LTM 3900, F5 LTM 1600, F5 Enterprise Manager
IPS/IDS: Cisco IPS 4210, Radware 1016, Juniper IDP800, Cisco ASA 5510
Wireless LAN: Juniper WLA522 & WLA522E Wireless LAN Access Point, Juniper
WLC8 & WLC800R Wireless LAN Controller
Software:
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Windows Server skills include: Installing and upgrading, Print server installation,
Configuring Windows server, Configuring network clients, Configuring
DHCP/WINS, Network security, DNS, RAS, System backup and restores,
Performance monitoring, Optimizing server performance, Create Domains and
Workgroups, Create new user accounts.
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Proficient in the following Software applications: MS SQL Server, Oracle
Database 10g, IBM Lotus Notes and Domino 7, Novell NetWare 3.12/4.11.
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Proficient in MS Windows 95/98/NT/2000/XP/2003/2008, Linux, MS Office
97/2000/XP/2003, MS Exchange Server 2000/2003/2007, Check Point Firewall
R65, ISA Server, Proxy Server, Citrix Metaframe Server, Seagate Crystal
Reports, GIF Fax Server.
Programming:
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HTML, Visual Basic.Net, ASP, MS Access, Java, JSP, SQL.
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General Skills:
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Results oriented, strong analytical skills, strong communication and negotiation
skills, and vendor evaluation skills, able to interact across a varied audience.
Position
Company
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:
Senior Engineer
Period
:
9 June 2014 to present
SmarTone Telecommunication Ltd.
A listed telecom operator in HK.
Job Duties / Achievements:
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Support daily IP Network management, operation and services monitoring for
4 datacenters in HK
Support and manage over 500 network devices, includes Cisco Router, Switch &
ASA Firewall, F5 load balancer, Fortinet Firewall & Checkpoint Firewall.
Participate in IP Network project planning, design, implementation and,
infrastructure development
Conduct network analysing and trouble-shooting
Corporate with junior engineers and other teams to support the infrastructure
Provide 1st/2nd/3rd line operational support (mainly 2nd/3rd line) for all lines of
Network/Firewall/Load Balancer systems
Provide consultations and operational support to business and IT units
Manage Red Hat Enterprise Linux base servers which installed MRTG, Cacti and
syslog.
Experience on the administration and trouble shooting of VMware, Checkpoint,
Redhat Linux and F5 load balancer.
Provide 7 X 24 support and ECO duty.
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Position
Company
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:
Period
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Senior Network Consultant
Roctec Technology Ltd.
Systems integrator and total solutions provider in HONG
KONG.
3 March 2014 to 30 April 2014
Job Duties / Achievements:
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Provide pre-sales consultancy services and post-sales service to customer.
Responsible for the implementation of Proof of Concepts at the customer site
Respond to RFI and RFP
To compile technical proposals and project documentation.
Provide professional advice and recommendations on IT solutions to cater the
customers' needs
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Position
Company
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:
Period
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Network Consultant
DMX Technologies (H.K.) Ltd.
Systems integrator and total solutions provider in HONG
KONG.
Sep 2010 to 2 March 2014
Job Duties / Achievements:
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To participate in the design, implementation and testing and commissioning of
data networking projects.
Provide pre-sales consultancy services and post-sales service to customer.
To work with customer, project manager, vendors and suppliers closely to
ensure projects can meet the schedule.
To perform troubleshooting analysis on network problems reported by users and
provide solutions to ensure smooth operations.
To compile technical proposals and project documentation.
To provide technical support and training to customers.
Providing basic training to internal staff who will handle day to day
troubleshooting and maintenance tasks.
Emergency call out support service is required on shift basis.
Build up new Data Centre and to complete the installation, integration, testing,
and commissioning of the complete Data Centre including routing, switching,
security, virtualization, consolidation and other network components according
to the core network configuration and architecture.
Using Cisco Nexus Data Center Solution to deploy Server & Datacenter
Virtualization techniques and designs highly efficient Data Centers in the new
project by using VMware vSphere 4.1, Cisco Unified Computing System, Nexus
7010, Nexus 5120 & Nexus 6120 Fabric Interconnect & Cisco Nexus SAN
solutions (FCoE with SAN Virtualization).
Provides both logical and physical design considerations encompassing all
VMware vSphere-related infrastructure components, including requirements and
specifications for: virtual machines and hosts, networking and storage, and
management.
Hand-on experience in network and security project migration including firewall
migration from Fortigate FW to Netscreen FW, from Netscreen FW to Fortigate
FW.
Hand-on experience in security product implementation project including
Radware IPS, Juniper IDS, Juniper SSL VPN, F5 Firepass, Juniper SRX FW, Cisco
ASA FW, Netscreen FW & Fortigate FW.
Build up new Wireless LAN by using Juniper’s Wireless LAN solution and to
complete the installation, integration, testing, and commissioning of the project.
Replace the old Trapeze Wireless LAN devices with Juniper’s Wireless LAN
solution and to complete the installation, integration, testing, and
commissioning of the project.
Implemented 2 Juniper SA2500 SSL VPN running Active/Standby mode &
integrated with RSA SecurID hardware token for 2 factor authentication.
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Position
Company
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:
Period
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Network Engineer
Primetech Technology Limited.
Provide engineer labour, secondment, career matching for
companies in Hong Kong.
April 2010 to Sep 2010
Serve a contract assignment under Newedge’s headcount. Newgdge is a brokerage
firm that facilitates the buying and selling of financial securities between a buyer and
a seller. Newedge serves a clientele of investors who trade public stocks and other
securities.
Job Duties / Achievements:
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Assist corporations with designing, implementing, and maintaining efficient
information technology networks.
Design of the networks may include a wide range of recommendations regarding
computer telephony equipment, service providers, network equipment, and
other components that make up a total IT infrastructure.
Install, configure, and maintain network services, equipment and devices.
Perform troubleshooting analysis of network equipment.
Documents network problems and resolution for future reference.
Monitors system performance and implements performance tuning.
Manage network security device include Check Point Firewall & cisco ASA 5550.
Supported over 300 users in HK & global branch office.
Undertaking routine preventative measures and implementing, maintaining and
monitoring network security, particularly if the network connects to the internet;
Maintained Cisco 2811 router and Cisco Catalyst 3560, 3750, 4500 & 6500
switch configurations updated and changed configurations depending on
corporate requirements and documentation.
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Position
Company
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:
Period
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System Administrator
AUTOMATED SYSTEMS (HK) LITIMITED.
Systems integrator and total solutions provider in HONG
KONG.
Sep 2008 to Jan 2010
Serve a contract assignment under Mandatory Provident Fund Schemes Authority’s
(MPFA) headcount.
Job Duties / Achievements:
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Supported over 700 users and 100 sets Windows server.
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Maintained and monitor VPN connections between head office, DR site and
branch office.
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Also played role of the lead engineer in charge of planning, designing, and
implementing the SSL VPN project.
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Implemented 2 Juniper SA2500 SSL VPN with RSA SecurID hardware token
authentication in head office and DR site.
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Responsible for project delivery of the network infrastructure project;
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Prepare technical document and change document during the project delivery;
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Implemented HSRP on 2 Cisco 3560 Layer 3 switches and 2 Cisco 3800 routers
for load balancing and fail over in head office and DR site
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Implemented OSPF on Cisco 3560 Layer 3 switches and Juniper SSG VPN.
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Duties included LAN/WAN daily operations: Router, switch and Check Point
firewall configurations/Access lists.
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Maintained router and switch configurations updated and changed configurations
depending on corporate requirements and documentation.
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Responsible for company's network infrastructure design, implementation and
operation.
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Monitor network health, performance and perform routine network and security
administration.
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Visio Drawings - drew and updating for reference use continuously.
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Troubleshooting of network problems - Made physical changes to routers,
switches in order to increase performance.
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Position
Company
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:
Period
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System Engineer
YOU EAL (H.K.) LTD.
(Connector, Mobile phone keypad & silicone keypad
manufacturer)
Jan 2002 to Jun 2008
Job Duties / Achievements:
Responsible for applications of computer technologies for HK & China corporation,
including business data processing, telecommunications, office automation and
advanced computer applications – ERP system.
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Took initiative to learn company internal organizational structure to optimize
problem-resolution efficiency.
Windows Server 2000 management, with the ability to install and configure AD
with DNS, and DHCP and TCP/IP configuration with IP allocation.
Duties included LAN/WAN daily operations: Router, switch and firewall
configurations/Access lists.
Setup and maintain VPN connections between HK, China and Korea.
Assist in users support and implemented Windows network environments
Assist in PC installation, maintenance, and troubleshooting
Maintain MS Exchange Server 2007 for Hong Kong & China Corporation
Maintain ERP System & negotiation with ERP system’s vendor
Developed MS SQL tables and report for Financials, Sales Department and
HR/Payroll teams using ERP System.
Hosted GIF faxing server integrates with ERP system for Account Department to
send out customer statement.
Created and maintained Crystal Reports and related SQL for different types of
ERP system reporting
Initiated, evaluated, and cost justified proposals to enhance business and
presented to top management
Developed internal documentation for installation, troubleshooting, and repair
procedures
Utilized various software programs to scan and remove viruses and malware
Performing backups, testing and applying patches and updates, manage issues
with Internet connectivity and coordinating with the ISP as and when required.
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Position
Company
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:
Period
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System Engineer
BETH SYSTEM COMPANY LTD
ARCOTECT LIMITED
A premier System Integrator specialized in building network
infrastructure, system support, network security systems, and
commerce applications
Feb 1998 to Dec 2001
Job Duties / Achievements:
Provide comprehensive system support, configuration, maintenance, and training for
customer and promoted value added products and services for existing clients.
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Designed and implemented solutions using Microsoft products including Server
2000, Small Business Server, Exchange 2000, SQL, Office 2000 based on
customer's needs and existing applications.
Provided Pre-Sales and Post-Sales technical consulting for customers and
company sales people.
Provided prompt, accurate, and respectful support to customer, employing high
degree of customer-service skill and technical expertise while ensuring customer
satisfaction.
Responded to, evaluated, and prioritized incoming phone and email requests for
technical assistance from users experiencing problems with hardware, software,
networking, and other computer-related, Web, and telecom technologies.
Applied troubleshooting techniques to verify solutions.
Contributed ideas to improve customer service and suggested ways for
second-level support to interact with customers.
Performed on-site installation, optimization, troubleshooting, replacement, and
upgrade of hardware, software, and networks for commercial and residential
customers
Network security analysis, VNP, Terminal server, Citrix Metaframe Server,
security testing and implementation.
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Position
Company
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:
Period
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Computer support
R.S.H SPORTS (HK) LTD
RSH Limited is the leading pan-Asian marketer, distributor
and retailer of international brand-names.
Oct 1996 to Oct 1997
Job Duties / Achievements:
Responsible for POS system development & support, technical support function,
corporate and each shop center data telecommunication.
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Served as sole desktop analyst providing technical support for 100 users in head
office and 15 retailer shops.
Supported multiple corporate-wide upgrades and retailer shops relocations.
Coordinated installations for 15 sets POS system & network printers at 15
retailer shops.
Maintained operating systems on Windows NT server.
Conduct system installations, troubleshooting, replacements, and upgrades of
hardware and software for corporate users.
Provided PC and network support for 5 departments in a Unix/Novell/NT
environment
- End of Resume -
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