UNIVERSITI UTARA MALAYSIA COLLEGE OF BUSINESS INTERNATIONAL BUSINESS BFMA3033 Dimensions of Culture PREPARED FOR: DR. MOHD SOBRI DON PREPARED BY: ANWER ABDULALEM MOHD (107912) DATE OF SUBMISSION: 06 August 2009 Questions 1. What are the FOUR major dimensions of culture studies by Geert Hofstede? Identify and describe each 2. What is the cultural profile of Malaysia? Of Saudi Arabia? Of Brazil? Based on your comparisons of these three profiles, what conclusions can you draw regarding cultural challenges facing managers in one group when they interact with individuals in one of the other groups? 3. Why do you think Hofsted added the fifth dimension of time orientation? 1. Answer s a. Power Distance Index is the extent to which power is distributed equally within a society and the degree that society accepts this distribution. Countries in which people blindly obey the orders of their superiors have high power distance and culture prefers hierarchical bureaucracies, strong leaders and a high regard for authority. A low power distance culture tends to favor personal responsibility and autonomy. b. Uncertainty Avoidance Index deals with a society's tolerance for uncertainty and ambiguity; it ultimately refers to man's search for Truth. People feel threatened by ambiguous situations; create beliefs/institutions to avoid such situations. Unstructured situations are novel, unknown, surprising, and different from usual. Uncertainty avoiding cultures try to minimize the possibility of such situations by strict laws and rules, safety and security measures, and on the philosophical and religious level by a belief in absolute Truth; 'there can only be one Truth and we have it'. People in uncertainty avoiding countries are also more emotional, and motivated by inner nervous energy. The opposite type, uncertainty accepting cultures, are more tolerant of opinions different from what they are used to; they try to have as few rules as possible, and on the philosophical and religious level they are relativist and allow many currents to flow side by side. People within these cultures are more phlegmatic and contemplative, and not expected by their environment to express emotions. c. Individualism on the one side versus its opposite, collectivism, that is the degree to which individuals are inter-grated into groups. In other individualism People look after selves and immediate family only on the individualist side we find societies in which the ties between individuals are loose: everyone is expected to look after him/herself and his/her immediate family. On the collectivist side, we find societies in which people from birth onwards are integrated into strong, cohesive in-groups, often extended families (with uncles, aunts and grandparents) which continue protecting them in exchange for unquestioning loyalty. The word 'collectivism' in this sense has no political meaning: it refers to the group, not to the state. Again, the issue addressed by this dimension is an extremely fundamental one, regarding all societies in the world. d. Masculinity versus its opposite, femininity refers to the distribution of roles between the genders which is another fundamental issue for any society to which a range of solutions are found. The IBM studies revealed that (a) women's values differ less among societies than men's values; (b) men's values from one country to another contain a dimension from very assertive and competitive and maximally different from women's values on the one side, to modest and caring and similar to women's values on the other. The assertive pole has been called 'masculine' and the modest, caring pole 'feminine'. The women in feminine countries have the same modest, caring values as the men; in the masculine countries they are somewhat assertive and competitive, but not as much as the men, so that these countries show a gap between men's values and women's values. 2. Geert Hofstede Theory Malaysia Saudi Arabia Brazil Power distance High (104) High (80) High(69) Masculinity High (50) High (52) Low (49) Individualism Low (26) Low (38) High 62 Orientation Long Long Long Uncertainty avoidance Low (36) High (68) High (76) Base on the table above, three countries have the same high power distance, it mean each countries using legal document, so it hard to jump into low level to the high level. Employees have to accept the superiors have more power than they have. Furthermore that opinions and decisions are right because of the higher position some has. In countries with high power distance employees are too afraid to express their doubts and disagreements with their autocratic and paternalistic bosses. Masculinity both of Malaysia and Arab Saudi is masculinity countries. They like to focuses on job when they are in the job time and punctuality. Society which social gender roles are dearly distinct: men are supposed to be more modest, tender, and concerned with the quality of life, different with Brazil. Individualism in three countries is only in Brazil, it was infect from western government, decision making is quick because no body taking a part in the discussion, while both of Malaysia and Saudi Arabia always solves the problem gathering, when we do discussion we have to priority the collectivism, commonly the manager should have to consider all the thing from partner, and that way the decision making taking slowly. The last is all the countries have long orientation, it mean job not solely this time when contracting still in process but partner will always to be the partner although no job contract between partners. Saudi Arabia and Brazil like to take risk, cause they like challenge, they believe that if we have great challenge it determine great profit also, different with Malaysia, Malaysia doesn’t like something that unpredicted, uncertain, and unsure. It has to measure every variable to avoid the uncertain. They will avoid anything that doesn't go along with the rules and regulations they were creating. Because of the fact that people don't know what will happen on the next day, the future is expressed as uncertain and this uncertainty causes anxiety 3. This fifth dimension Long-Term Orientation versus short-term orientation was found in a study among students in 23 countries around the world, using a questionnaire designed by Chinese scholars it can be said to deal with Virtue regardless of Truth. Values associated with Long Term Orientation are thrift and perseverance; values associated with Short Term Orientation are respect for tradition, fulfilling social obligations, and protecting one's 'face'. Both the positively and the negatively rated values of this dimension are found in the teachings of Confucius, the most influential Chinese philosopher who lived around 500 B.C. however, the dimension also applies to countries without a Confucian heritage. UNIVERSITI UTARA MALAYSIA COLLEGE OF BUSINESS INTERNATIONAL MARKETING BPMM3053 SUMMARY PREPARED FOR: DR. Noor Azmi bin Hashim PREPARED BY: ANWER ABDULALEM MOHD (107912) DATE OF SUBMISSION: 06 August 2009