IV. LIBRARIES AS ORGANIZATIONS A. BOOKS American Association of School Librarians. Empowering Learners: Guidelines for School Library Media Programs. Chicago: American Association of School Librarians, 2009. American Library Association. Information Power: Building Partnerships for Learning. Chicago: ALA, 1998. Association of College and Research Libraries. Recruitment, Retention & Restructuring: Human Resources in Academic Libraries. Chicago: ALA, 2002. Battles, David M. The History of Public Library Access for African Americans in the South, or, Leaving Behind the Plow. Lanham, MD: Scarecrow, 2009. Bell, Steven J., and John D. Shank. Academic Librarianship by Design: A Blended Librarian’s Guide to the Tools and Techniques. Chicago: American Library Association, 2007. Bertot, John Carlo, Charles R. McClure, and Joe Ryan. Statistics and Performance Measures for Public Library Networked Services. Chicago: ALA, 2001. Bloch, R. Howard, and Carla Hesse. Future Libraries. Berkeley, CA: University of California, 1993. Budd, John. The Changing Academic Library: Operations, Cultures, Environments. Chicago: Association of College and Research Libraries, 2005. Cassell, Kay Ann, and Uma Hiremath. Reference and Information Services in the 21st Century: An Introduction. 2nd ed. New York: Neal-Schuman, 2009. 1 Christianson, Elin B., David E. King, and Janet L. Ahrensfeld. Special Libraries: A Guide for Management. 3rd ed. Washington, DC: Special Libraries Association, 1991. Clyde, Laurel A. Managing InfoTech in School Library Media Centers. Englewood, CO: Libraries Unlimited, 1999. Council on Library and Information Resources. Scholarship, Instruction, and Libraries at the Turn of the Century. Washington, DC: CLIR, January 1999. Cox, Richard J. Vandals in the Stacks? A Response to Nicholson Baker’s Assault on Libraries. Westport, CT: Greenwood, 2002. De Rosa, Cathy, and Jenny Johnson. From Awareness to Funding: A Study of Library Support in America: A Report to the OCLC Membership. Dublin, OH: OCLC, 2008. De Rosa, Cathy, et al. Perceptions of Libraries and Information Resources: A Report to the OCLC Membership. Dublin, OH: OCLC Online Computer Library Center, 2005. Dewey, Barbara I., and Loretta Parham, eds. Achieving Diversity: A How-To-Do-It Manual for Librarians. New York: Neal-Schuman, 2006. Erikson, Rolf. Designing a School Library Media Center for the Future. Chicago: ALA, 2001. Everhart, Nancy. Controversial Issues in School Librarianship: Divergent Perspectives. Worthington, OH: Linworth Publishing, 2003. Grady, Jenifer, and Denise M. Davis. ALA-APA Salary Survey: A Survey of Public and Academic Library Positions Requiring an ALA-Accredited Master’s Degree. Chicago: American Library Association/Allied Professional Association, 2008. Grimes, Deborah J. Academic Library Centrality: User Success Through Service, Access, and Tradition. Chicago: ACRL, 1998. 2 Hamlin, Arthur T. The University Library in the United States: Its Origins and Development. Philadelphia: University of Pennsylvania, 1981. Hardesty, Larry, ed. Books, Bytes, and Bridges: Libraries and Computer Centers in Academic Institutions. Chicago: ALA, 2000. Hayes, Robert M. Models for Library Management, Decision-Making, and Planning. San Diego: Academic Press, 2001. Healey, Paul D. Professional Liability Issues for Librarians and Information Professionals. New York: Neal-Schuman, 2008. Heaviside, Sheila, Christina Dunn, Ray Fry, and Judi Carpenter. Services and Resources for Children and Young Adults in Public Libraries. Washington, DC: U.S. DOE, 1995. Hernon, Peter, Ronald R. Powell, and Arthur P. Young. The Next Library Leadership: Attributes of Academic and Public Library Directors. Westport, CT: Libraries Unlimited, 2003. John, Patricia LaCaille. Rural Libraries and Information Services. Champaign: University of Illinois, Graduate School of Library and Information Science, 1995. Jones, Patrick. Connecting Young Adults and Libraries. 2nd ed. New York: Neal-Schuman, 1998. ———. New Directions for Library Service to Young Adults. Chicago: ALA, 2002. Kahn, Miriam B. Disaster Response and Planning for Libraries. 2nd ed. Chicago: ALA, 2003. Kearney, Carol A. Curriculum Partner: Redefining the Role of the Library Media Specialist. Westport, CT: Greenwood, 2000. 3 Lance, Keith Curry, Marcia J. Rodney, and Christine Hamilton-Pennell. How School Librarians Help Kids Achieve Standards: The Second Colorado Study. San Jose, CA: Hi Willow Research and Publishing, 2000. Lance, Keith Curry, Lynda Welborn, and Christine Hamilton-Pennell. The Impact of School Library Media Centers on Academic Achievement. Castle Rock, CO: Hi Willow Research and Publishing, 1993. Lee, Stuart D. Electronic Collection Development: A Practical Guide. New York: NealSchuman, 2002. Loertscher, David V. Measures of Excellence for School Library Media Centers. Englewood, CO: Libraries Unlimited, 1988. Lougee, Wendy Pradt. Diffuse Libraries: Emergent Roles for the Research Library in the Digital Age. Washington, DC: Council on Library and Information Resources, August 2002. Mathews, Joseph R. Measuring for Results. Westport, CT: Libraries Unlimited, 2004. McClure, Charles R., Amy Owen, Douglass L. Zweizig, Mary Jo Lynch, and Nancy A. Van House. Planning and Role-Setting for Public Libraries: A Manual of Options and Procedures. Chicago: ALA, 1987. McCook, Kathleen de la Peña. Introduction to Public Librarianship. New York: NealSchuman, 2004. ———. A Place at the Table: Participating in Community Building. Chicago: ALA, 2000. McCook, Kathleen de la Pena, Barbara J. Ford, and Kate Lippincott, eds. Libraries: Global Reach-Local Touch. Chicago: ALA, 1998. Miller, Kim A., C. Arturo Manjarrez, Everett Henderson, Terri Craig, Suzanne Dorinski, Michael Freeman, Jennifer Keng, Loretta McKenzie, Patricia O’Shea, Cynthia 4 Ramsey, and Cindy Sheckells. Public Libraries Survey: Fiscal Year 2006 (IMLS-2008PLS-02). Washington, DC: Institute of Museum and Library Services, 2008. Molz, Redmond Kathleen, and Phyllis Dain. Civic Space/Cyberspace: The American Public Library in the Information Age. Cambridge, MA: MIT, 1999. Mount, Ellis, and Renée Massoud. Special Libraries and Information Centers: An Introductory Text. 4th ed. Washington, DC: Special Libraries Association, 1999. Nelson, Sandra. The New Planning for Results: A Streamlined Approach. Chicago: ALA, 2001. Nelson, Sandra, Ellen Altman, and Diane Mayo. Managing for Results: Effective Resource Allocation for Public Libraries. Chicago: ALA, 2000. Outsell. The Changing Roles of Content Deployment Functions: Academic Information Professionals. Burlingame, CA: Outsell, 2003. Primary Research Group. The Survey of Academic and Special Libraries. 2001 ed. New York: Primary Research Group, 2001. Raish, Martin, ed. Musings, Meanderings, and Monsters, Too: Essay on Academic Librarianship. Lanham, MD: Scarecrow Press, 2003. Rosenfeld, Esther, and David V. Loertscher. Eds. Toward a 21st Century School Library Media Program. Lanham, MD: Scarecrow, 2007. Rubin, Rhea. Planning for Library Services to People with Disabilities. Chicago: ALA, 2001. Rubin, Richard E. Human Resource Management in Libraries: Theory and Practice. New York: Neal-Schuman, 1991. Squires, Tasha. Library Partnerships: Making Connections Between School and Public Libraries. Medford, NJ: Information Today, 2009. 5 Van House, Nancy A., Mary Jo Lynch, Charles R. McClure, Douglas L. Zweizig, and Eleanor Jo Rodger. Output Measures for Public Libraries. 2nd ed. Chicago: ALA, 1987. Vavrek, Bernard. Assessing the Information Needs of Rural Americans. Clarion, PA: Department of Library Science, Clarion University, 1990. ———. Assessing the Role of the Rural Public Library. Clarion, PA: Department of Library Science, Clarion University, 1993. Wallace, Danny P., and Connie Van Fleet. Library Evaluation: A Casebook and Can Do Guide. Englewood, CO: Libraries Unlimited, 2001. Walters, Virginia A. Children & Libraries: Getting It Right. Chicago: ALA, 2001. Wellheiser, Johanna, and Jude Scott. An Ounce of Prevention. 2nd ed. Lanham, MD: Scarecrow, 2002. Westin, Alan, and Anne L. Finger. Using the Public Library in the Computer Age: Present Patterns, Future Possibilities. Chicago: ALA, 1991. White, Herbert S. Managing the Special Library. White Plains, NY: Knowledge Industry, 1984. B. ARTICLES 1. Libraries as Organizations (General) American Library Association. “The State of America’s Libraries—2008” (April 2008). Available: www.ala.org/ala/newspresscenter/mediapresscenter/presskits/2008statereport/draft0001c-press.pdf (accessed March 29, 2010). 6 ———. “The State of America’s Libraries—2009” (April 2009). Available: www.ala.org/ala/newspresscenter/mediapresscenter/presskits/2009stateofamericaslibra ries/State%20draft_04.10.09.pdf (accessed March 29, 2010). Benton Foundation and Libraries for the Future. “Local Places, Global Connections: Libraries in the Digital Age” (1997). Available: www.benton.org/library (accessed March 29, 2010). Bishop, Kay. “What in the World Is Happening with Information Literacy?” Knowledge Quest 31 (May/June 2003): 14–16. The Commission Membership. “Library Services for the Nation’s Needs: The Report of the National Library Commission on Libraries.” In Libraries at Large: Tradition, Innovation, and the National Interest. Edited by Douglas M. Knight and E. Shepley Nourse. New York: R. R. Bowker Company, 1969. Gits, Carrie. “Second-in-Command: Creating Leadership and Management Opportunities through Organizational Structures.” Florida Libraries 51 (spring 2008): 14–16. Goldberg, Beverly. “School Librarians Seek 100% Inclusion in 65% Solution.” American Libraries 37 (January 2006): 19–21. ———. “Why School Libraries Won’t Be Left Behind.” American Libraries 36 (September 2005): 38–41. Goodstein, Anastasia. “What Would Madison Avenue Do?” School Library Journal 54 (May 2008): 40–43. Imholz, Susa, and Jennifer Weil Arns. Worth Their Weight: An Assessment of the Evolving Field of Library Valuation. New York: Americans for Libraries Council, 2007. 7 Available: www.acrl.org/ala/research/librarystats/worththeirweight.pdf (accessed February 28, 2010). Johnson, Doug. “Librarianship as a Subversive Profession.” Library Media Connection 23 (March 2005): 98. Kaser, Linda R. “A New Spin on Library Media Centers: The Hub of the School with the Help of Technology.” Library Media Connection 24 (August/September 2005): 64–66. Kenney, Brian. “Ross to the Rescue!” School Library Journal 52 (April 2006): 44–47. Logan, Debra Kay. “Putting Students First.” American Libraries 39 (January 2008): 56–59. Miller, Pat. “Is Your Library Kid Friendly?” Library Media Connection 26 (March 2008): 22– 24. Polcharczyk, Leah. “On Organizational Conflict: Reaping the Benefits of Effective Conflict Management.” Journal of Access Services 4 (2006): 85. Schachter, Debbie. “Creative Chaos: Innovation in Special Libraries.” Information Outlook 9 (December 2005): 10–11. ———. “Special Libraries in Transition: What to Do if the Axe is Falling.” Information Outlook 11 (July 2007): 42–43. Shontz, Marilyn L., and Lesley S. J. Farmer. “The SLJ Spending Survey.” School Library Journal 53 (January 2007): 45–51. Tenopir, Carol. “SERU: A Licensing Advantage.” Library Journal 133 (June 1, 2008): 26. Todd, Ross. “The Evidence-Based Manifesto.” School Library Journal 54 (April 2008): 38–43. Wiegand, Wayne A. “To Reposition a Research Agenda: What American Studies Can Teach the LIS Community About the Library in the Life of the User.” Library Quarterly 73 (October 2003): 369–382. 8 2. Academic Libraries Albanese, Andrew Richard. “Campus Library 2.0.” Library Journal 129 (April 15, 2004): 30– 33. Allner, Irmin. “Managerial Leadership in Academic Libraries.” Library Administration and Management 22 (spring 2008): 69–78. Association of Research Libraries (ARL). “Diversity Initiatives: About ARL’s Diversity Initiatives.” Available: www.arl.org/diversity/ (accessed December 8, 2008). ———. “Overview of Diversity Initiatives.” Available: www.arl.org/diversity/divoverview/index.shtml (accessed December 8, 2008). Bailey, Russell, and Barbara Tierney. “Information Commons Redux: Concept, Evolution, and Transcending the Tragedy of the Commons.” Journal of Academic Librarianship 28 (September 2002): 277–286. Bailin, Alan, and Ann Grafstein. “The Evolution of Academic Libraries: The Networked Environment.” Journal of Academic Librarianship 31 (July 2005): 317–323. Beagle, Donald. “Extending the Information Commons: From Instructional Testbed to Internet2.” Journal of Academic Librarianship 28 (September 2002): 287–296. Bostick, Sharon L. “The History and Development of Academic Library Consortia in the United States: An Overview.” Journal of Academic Librarianship 27 (March 2001): 128–130. Campbell, Jerry D. “Changing a Cultural Icon: The Academic Library as a Virtual Destination.” Educause Review 41 (January–February 2006): 16–31. 9 Carr, Jo Ann. “Information-Literacy Collaboration: A Shared Responsibility.” American Libraries 34 (September 2003): 52–54. Churchwell, Charles D. “The Evolution of the Academic Research Library During the 1960s.” College and Research Libraries 68 (March 2007): 104–105. Clayton, Howard. “The American College Library, 1800–1860.” Journal of Library History 3 (April 1968): 120–137. Cook, Colleen, and Bruce Thompson. “Reliability and Validity of SERVQUAL Scores Used to Evaluate Perceptions of Library Service Quality.” Journal of Academic Librarianship 26 (July 2000): 248–258. Defa, Dennis R. “Human Resource Administration in the Academic Library.” Library Administration and Management 22 (summer 2008): 138–154. “Do Librarians with Tenure Get More Respect?” American Libraries 34 (June/July 2003): 70–72. Gardner, Susan, and Susanna Eng. “What Students Want: Generation Y and the Changing Function of the Academic Library.” Portal: Libraries and the Academy 5 (2005): 405– 420. Gregory, Cynthia L. “‘But I Want a Real Book’: An Investigation of Undergraduates’ Usage and Attitudes Toward Electronic Books.” Reference and User Services Quarterly 47 (2008): 266–273. Hurt, Charlene S. “A Vision of the Library of the 21st Century.” Journal of Library Administration 15 (1991): 7–19. 10 Johnson, Richard. “Scholarly Publishing and Academic Resources Coalition (SPARC).” In The Bowker Annual Library and Book Trade Almanac. 48th ed. Medford, NJ: Information Today, 2003, 185–192. Jones, DeEtta. “Diversity: Where We Are and Where We Came From.” Leading Ideas 15 (July 2000). Available: www.arl.org/bm~doc/li15.pdf (accessed March 29, 2010). Jones, Plummer Alston, Jr. “The History and Development of Libraries in American Higher Education.” College and Research Library News 7 (July–August 1989): 561–564. Kaufman, Paula T. “The Library as Strategic Investment: Results of the Illinois Return on Investment Study.” LIBER Quarterly 18 (December 2008): 424–436. Kim, Kyung-Sun, Ming-Hsin Chiu, Sei-Ching Joanna Sin, and Louise Robbins. “Recruiting a Diverse Workforce for Academic/Research Librarianship: Career Decisions of Subject Specialists and Librarians of Color.” College and Research Libraries 68 (November 2007): 533–552. LaGuardia, Cheryl. “Desk Set Revisited: Reference Librarians, Reality, & Research Systems’ Design.” Journal of Academic Librarianship 21 (January 1995): 7–9. “Letter to the Editor: Do Open-Access Articles Really Have a Greater Research Impact?” College and Research Libraries 67 (March 2006): 103–105. Liao, Jing. “The Genesis of the Modern Academic Library in China: Western Influences and the Chinese Response.” Libraries and Culture 39 (spring 2004): 161–174. Lustria, Mia Liza A., and Donald O. Case. “The SPARC Initiative: A Survey of Participants and Features Analysis of Their Journals.” Journal of Academic Librarianship 31 (2005): 236–246. 11 Lynch, Clifford A. “Institutional Repositories: Essential Infrastructure for Scholarship in the Digital Age.” ARL Bimonthly Report 226 (February 2003). Available: www.arl.org/bm~doc/br226ir.pdf (accessed February 28, 2010). MacWhinnie, Laurie A. “The Information Commons: The Academic Library of the Future.” In Portal: Libraries and the Academy, vol. 3. Baltimore: Johns Hopkins, 2003, 241– 257. Magner, Denise K. “Seeking a Radical Change in the Role of Publishing.” Chronicle of Higher Education 46 (June 16, 2000). Available: http://chronicle.com/article/Seeking-aRadical-Change-in/27031 (accessed March 29, 2010). Marcum, James W. “From Information Center to Discovery System: Next Step for Libraries?” Journal of Academic Librarianship 27 (March 2001): 97–106. ———. “Rethinking Information Literacy.” Library Quarterly 72 (2002): 1–26. Marshall, Ann, Vicki Burns, and Judi Biden. “Know Your Students.” Library Journal 132 (November 2007): 26–29. Matoush, Toby Leigh. “New Forms of Information Literacy.” Reference Services Review 34 (2006): 156–163. Maybee, Clarence. “Undergraduate Perceptions of Information Use: The Basis for Creating User-Centered Student Information Literacy Instruction.” Journal of Academic Librarianship 32 (January 2006): 79–85. Moncrieff, Joan, Peter Macauley, and Janine Epps. “My Universe is Here: Implications for the Future of Academic Libraries from the Results of a Survey of Researchers.” Australian Academic and Research Libraries 38 (June 2007): 71–83. 12 Murray-Rust, Catherine. “From Failure to Success: Creating Shared Print Repositories.” ACRL Twelfth National Conference, Minneapolis, Minnesota, April 7–10, 2005. Neal, James G. “Academic Libraries: 2000 and Beyond.” Library Journal 121 (July 1996): 74–76. ———. “Raised by Wolves: Integrating the New Generation of Feral Professionals into the Academic Library.” Library Journal 32 (February 2006): 443. Nicholas, David, and Ian Rowlands. “Open Access Publishing: The Evidence from the Authors.” Journal of Academic Librarianship 32 (2005): 179–181. Nisonger, Thomas E., and Charles H. Davis. “The Perception of Library and Information Science Journals by LIS Education Deans and ARL Library Directors: A Replication of the Kohl-Davis Study.” College and Research Libraries 66 (July 2005): 341–377. Owusu-Ansa, Edward K. “The Academic Library in the Enterprise of Colleges and Universities: Toward a New Paradigm.” Journal of Academic Librarianship 27 (July 2001): 282–294. Pawley, Christine. “Gorman’s Gauntlet: Gender and Crying Wolf.” Journal of Education for Library and Information Science 46 (fall 2005): 304–311. Rockman, Ilene F. “Continuing the Connections.” Reference Services Review 32 (2004): 334– 335. Sampson, Sue, and Erling Oelz. “The Academic Library as a Full-Service Information Center.” Journal of Academic Librarianship 31 (July 2005): 347–351. Seaman, Scott. “Another Great Dissolution? The Privatization of Public Universities and the Academic Library.” Journal of Academic Librarianship 31 (July 2005): 305–309. 13 Sharkey, Jennifer. “Towards Information Fluency: Applying a Different Model to an Information Literacy Credit Course.” Reference Services Review 34 (2006): 71–85. Simmons-Welburn, Janice. “Rating Library & Institution Priorities in Managing Diversity: Results of a Preliminary Study.” Leading Ideas 13 (March 2000). Available: www.arl.org/bm~doc/li13.pdf (accessed March 29, 2010). Simmons-Welburn, Janice, Georgie Donovan, and Laura Bender. “Transforming the Library: The Case for Libraries to End Incremental Measures and Solve Problems for Their Campuses Now.” Library Administration and Management 22 (summer 2008): 130–134. Stallings, Dees. “The Virtual University: Legitimized at Century’s End: Future Uncertain for the New Millenium.” Journal of Academic Librarianship 26 (January 2000): 3–14. Trump, Judith F., and Ian P. Tuttle. “Here, There, and Everywhere: Reference at the Pointof-Need.” Journal of Academic Librarianship 27 (November 2001): 464–466. Valauskas, Edward J. “Libraries, Publishers, Authors, Scholars Jointly Explore Internet Publishing Boundaries.” In The Bowker Annual Library and Book Trade Almanac. 47th ed. Medford, NJ: Information Today, 2002, 249–255. Vuotto, Frank. “Information Competence as a Value-Added Product: Applying the Business Model to Academe.” Reference Services Review 32 (2004): 234–248. Weber, Michael A., and Robert K. Flatley. “What Do Students Want? A Focus Group Study of Students at a Mid-sized Public University.” Library Philosophy and Practice 10 (spring 2008): 1–11. 14 Yoe, Mary Ruth. “Still Central After All These Years: The Decision to Expand Regenstein’s On-Campus Footprint Underscores the Library’s Continuing Importance to Chicago’s Intellectual Life.” Library of Chicago Magazine 99 (October 2006): 42–49. Zemon, Michkey, and Alice Harrison Bahr. “Career and/or Children: Do Female Academic Librarians Pay a Price for Motherhood?” College and Research Libraries 66 (September 2005): 394–405. 3. Public Libraries “Advocacy Grows @ Your Library.” American Libraries 35 (February 2004): 32–36. American Library Association. “Recruitment for Diversity.” Available: www.ala.org/ala/aboutala/offices/diversity/recruitmentdiversity.cfm (Accessed February 28, 2010). ———. “Supporting Learners in U.S. Public Libraries.” Public Library Funding and Technology Access Study. 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Auld, Hampton. “Combined School-Public Library Facilities: Opinions, Case Studies, and Questions to Consider, Part I. Course in Bibliographical Civics. Libraries and Culture 40 (summer 2005): 239–250. Berry, John N. III. “Worthington Libraries, OH.” Library Journal 132 (June 15, 2007): 36– 39. Blankinship, Donna Gordon. “Let’s Go to the Mall.” Library Journal 130 (February 1, 2005): 44–46. Burroughs, Jennie M., and Kirsten J. Clark. “News You Can Use: Contemporary SDI and Anticipatory Reference for Government Information.” Reference Librarian 47 (2007): 17–28. Casey, James. “The Devil Is in the Details.” Public Libraries 41 (September/October 2002): 252. Coffman, Steve. “What If You Ran Your Library Like a Bookstore.” American Libraries 29 (March 1998): 40–46. 16 Connaway, Lynn Silipigni. “E-book Trends in Public Libraries.” Public Libraries Supp. 39 (2001) 27–29. Cree, Charity, and Mijung Yoon. “Public Library Circulation and Expenditures Increase in 2005.” American Libraries 37 (November 2006): 38–39. Crowley, Bill. “Save Professionalism.” Library Journal 130 (September 1, 2005): 46–48. Dempsey, Beth. “What Boomers Want.” Library Journal 132 (July 2007): 36–39. Elsner, Edward J. “The Evolution of the PLA’s Planning Model.” Public Libraries 41 (July/August 2002): 209–215. Everett, Shaunessy. “Do More, Better, For Less.” Library Journal 131 (September 15, 2006): 28–31. Fister, Barbara. “What If You Ran Your Bookstore Like A Library?” Library Journal 133 (April 15, 2008): 30–32. Freeman, Christopher. “A Mixed Ballot Bag.” Library Journal 133 (March 15, 2008): 38–42. Fultz, Michael. “Black Public Libraries in the South in the Era of De Jure Segregation.” Libraries and the Cultural Record 41 (summer 2006): 337–359. Gibbs, Paulette, Catherine Sue Cowser, Jill Scarbrough, and Rachel Applegate. “Public Library Trustees: Characteristics and Educational Preferences—A Research Study.” Public Library Quarterly 26 (2007): 21–43. Godfrey, Thomas, and Stephen J. Tordella. “Decision Demographics: Librarians, Library Technicians and Assistants: Diversity Profile 2000 and 1990, Library Employees Living in Same Sex Partner Households, First Looks from the American Community Survey” (May 10, 2006). Available: 17 www.ala.org/ala/aboutala/offices/diversity/diversitycounts/aladiversity.pdf (accessed March 29, 2010). 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Holt, Glen E., and Donald Elliott. “Cost Benefit Analysis: A Summary of the Methodology.” Bottom Line 15 (2002): 154–158. ———. “Measuring Outcomes: Applying Cost-Benefit Analysis to Middle Sized and Smaller Public Libraries.” Library Trends 51(winter 2003): 424–440. 18 Huwe, Terence K. “Casting a Wider Net with Roving Reference.” Computers in Libraries 23 (March 2003): 34–36. Jaeger, Paul T., John Carlos Bertot, and Charles McClure. “Proving Your Library’s Worth: A Test Case.” Library Journal 123 (November 1, 1998): 42–44. ———. “Public Libraries and the Internet 2006: Issues, Funding, and Challenges.” Public Libraries 46 (September/October 2007): 71–78. Johnson, Linda. “The Rural Library: Programs, Services, and Community Coalitions and Networks.” Rural Libraries 20 (2000): 38–62. Korenowsky, Christopher. “What Exactly is Proactive Reference? The Columbus Metropolitan Library System Tells Its Story: So Far.” Public Library Quarterly 24 (2005): 51–61. 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Jaeger, and John Carlo Bertot. “The Looming Infrastructure Plateau? Space, Funding, Connection Speed, and the Ability of Public Libraries to Meet the Demand for Free Internet Access.” First Monday 12 (December 3, 2007). Available: http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/2017/1907 (accessed March 29, 2010). McCrossen, Alexis. “‘One Cathedral More or ‘Mere Lounging Place for Bummers?’ The Cultural Politics of Leisure and the Public Library in Gilded Age America.” Libraries and Culture 41 (spring 2006): 169–188. Neill, S. D. “The Dilemma of Methods for Information Research: Is Information Science a Science, Social Science, or Humanity?” In Dilemmas in the Study of Information: Exploring the Boundaries of Information Science. Westport, CT: Greenwood Press, 2003. 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