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DUWAYNE MOORE
815 - 670 - 4626
[email protected]
PROFESSIONAL SUMMARY
Operations Executive offering thirteen years of operation, management, and sales in the military and public sector. Career is
supported with a Bachelor of Science in Business Management and pursuit of Master’s in Business Administration.
Fluent in English and German. Trained and supported 25+ personnel on risk management techniques, project management
and operational procedures. Managed risk along multiple lines to oversee and assist projects / equipment valued at $500K
while meeting the vision of senior leadership. Possess a comprehensive background in leadership, training and strategic
planning derived from ten years of service in the United States Army. Proven ability to be a corporate steward interacting
and collaborating with multiple levels of management, government agencies and diverse cultural audiences in visibly high tempo environments. Passionate about project completion while assisting in the meeting and exceeding of current standards.
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Project Management
Data Analysis
Personnel / Project
Management
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Operational management
Leadership
Strategic Planning /
Development
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Threat Identification
Training / Instructing
Oral / Written
Communication
WORK EXPERIENCE
Career Education Corporation, Schaumburg, IL
2011 - Present
Admissions Advisor
Recommended prospective students for enrollment into one of Career Education Corporation’s 12 universities. Mentored 25+
students in career opportunities, advanced education, and employment resourcing.
 Recommended 25+ monthly prospective students for enrollment into one of Career Education Corporation’s schools
 Mentored current students in success career strategies, strategic employment / education searches, and long-term
career goals
 Collaborated with executive leadership as the military admissions liaison. Coordinated monthly meetings to discuss
employee / student issues
 Volunteered for multiple community outreach programs: Ronald McDonald House Charities employing a $5k budget
 Orchestrated financial and enrollment oversight along with long-term tracking using third party advisors to promote
long-term student / staffing controls resulting in 100% accountability
Versacold Logistics, Belvidere, IL
2007 - 2010
Sales Manager
Generated revenues through warm sales of 3PL services to industry contacts resulting in $20M of new client revenue.
Established new sales procedures and guidelines for sales team by creating a long-term sales cycling that involved cyclical
accountability resulting in 20% increase in new clientele.
 Spearheaded multi – million dollar sales initiatives with major retailers and producers resulting in multiple long-term
contracts
 Developed three senior corporate sales agents who repeatedly created revenue by using hot / cold sales cycling
techniques
 Revitalized sales department by repeatedly surpassing $100K quota resulting in 12% annual profits
Flextronics / Solectron Global Services, Rockford, IL
2002 - 2007
Technical Services Manager
Directed five employees in the technical support aspect of Verizon Wireless. Generated 25% profit margins in what is industry
considered a guaranteed loss center resulting in Verizon implementing our store model across the nation.
 Stimulated $20K+ retail sales by facilitating relationships with major business accounts and walk-in customers
 Collaborated with in-house Verizon B2B sales team on commercial sales of high-end equipment
 Promoted B2B cold calling, and warm lead searching which resulted in increased amounts of revenue
 Managed staff of five technical support agents engaged in small phone repairs to large commercial installations
DUWAYNE MOORE, Pg. 2
United States Army / National Guard, Freeport, IL
1999-2009
Military Police
Served in the 333rd Military Police Co. as a military police officer, attaining the role of Squad Leader. Deployed in support of
domestic and foreign operations as needed to include; Belize, Germany, Poland, Kuwait and Iraq.
 Assessed combat mission plans with senior leadership including 200+ convoy patrols resulting in zero losses
 Conducted 200+ operations according to senior leadership with 12 junior personnel resulting in 100% goal
completion
 Managed 12 personnel along with professional / personnel qualifications while in a high risk / tempo operation status
 Secured area of responsibility and held physical watch outside armory for varied hours / shifts ( 2 - 8 hours ); secured
and protected equipment / weaponry valued at $15M+
 Performed duties in the Special Reaction Team in support of high risk / pace operations while serving warrants with
the Illinois State Police
 Responsible for $15M+ worth of inventory, supply, and manpower while in foreign combat zones
 Oversaw professional career classes resulting in three direct junior personnel promotions
EDUCATION / TRAINING
University of Phoenix, Master of Business Administration, Schaumburg, IL (pending)
University of Phoenix, Bachelor of Science in Business concentration in Management, Schaumburg, IL
Project Management Institute, Project Management Professional certificate, Schaumburg, IL (pending)
APM Group Ltd, IT Project Management training (PRINCE2), Schaumburg, IL
Versacold Green Belt Six Sigma training, Belvidere, IL
Verizon Wireless, Sexual Harassment and Equal Opportunity Master Certification, Rockford, IL
Career Education Corporation, Skillsoft Challenge Series: Call Center Operations, Schaumburg, IL
Versacold: EEO/Sexual Harassment
Rosetta Stone German courses 1, 2 & 3
CERTIFICATIONS
Microsoft Office Specialist (2007)
US Army, Combat Lifesaver Certification, Fort Chaffee, AR
AWARDS
Army Reserve Components Achievement Medal
National Defense Service Medal
Global War on Terrorism Expeditionary Medal
Global War on Terrorism Service Medal
Armed Forces Reserve Medal w/ M device
State of Illinois Abraham Lincoln Medal of Freedom
State of Illinois Long and Honorable Medal
Flextronics Employee of the Quarter (4)
Verizon Wireless Partnership Certificate of Appreciation
Versacold Midwest Region Annual Achievement Award
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