Lecture 1-4 Revision Question and Answer Topic Question Suggested Answer ( 981 words, 25 questions, ranges 25-50 words per answer) 1.1 Explain the concept of Logistics is the process by timing and positioning inventory. Tasks include: (1) Order logistics. management (2) inventory (3) transportation (4) warehousing (5) material movement (6) packaging. Compare and contrast supply Supply chain management consists of firms collaborating to leverage strategic chain positioning with trading partners in order to increase competitive advantage and to (SC) management and SC operations management increase operational efficiency. Supply chain operations management involves different departments of individual firms plus the link with trading partners and customers. 1.1.7 What are the components of Figure 1.1.7 is an important diagram. It covers: Logistics Management: covering raw logistics management materials, in-process inventory and finished goods; Logistics activities: covering 12 activities of customer service, demand forecasting, distribution (e.g. through distributor), material handling, customer order processing, service (maintenance), warehouse selection, warehouse setup, packaging, purchasing, transportation, return goods handling, concept of green environment scrap disposal. 1.2 Is ompanies like Cathay Cathay Pacific is part of a supply chain network as Cathay Pacific depends on supply Pacific a supply chain from other companies such as air catering in Hong Kong, and aircraft maintenance company? company which provides the aircraft maintenance supplies (although Cathay Pacific and Hong Kong Aircraft engineering company and Cathay Air caterer may be in the same group) Is British Airways Catering a British Airways Catering (BAC) is a company (although a subsidiary of BA) by supply chain copany itself, it can be called a supply chain company (supplier) as it supplies catering to other flights which may stop over at London's Heathrow or Gatwick airport. 1.2.3 What are the 4 key attributes of 1. The alignment of supply chain design with product characterstics. a lean supply chain 2. Supplier to participate in logistics and material flow. 3. Supplier involvement in product design and development. 4. Information flow between company and supplier to be based on computerized information system. 1.2.5 What does a supply chain look In a supply chain, the customer gets the goods from a manufacturer and the like? Give an example. manufacturer gets the parts and raw material from their suppliers, with each lower level supplier supplying a smaller portion of the raw material. An example is a computer manufacturer which gets parts (like motherboard) from other supplier (such as the ASUS motherboard), where the supplier also gets raw material from other companies (such as getting the RAM and the sound card to be build on board the motherboard). 1.2.7 1.2.10 What is a focal firm (prime An example focal firm is Dell computer which is the OEM (original equipment firm, or OEM) in a global manufacturer) which assembles computers through supply of raw materials from supply chain? suppliers. The focal firm and suppliers together forms a global supply chain. Why are 3PL (third party 3PL are experts in in efficiently providing the service, such as handling the logistics) companies movement of goods through operating their fleet of transportation facility (such as air like FedEX successful cargo flight, trucks, and other delivery channel). They can do it in much less cost and less time than the company can do themselves. Lecture 1-4 Revision Question and Answer page: 1 Lecture 1-4 Revision Question and Answer 1.2.14 What is a supply chain hub A company that manages interaction between companies and their suppliers. The company and their suppliers join the supply chain hub so that the focal firm works with the hub rather than with hundreds of suppliers for raw material supply. 1.3 1.3.1 What are tools in JIT Workflow, Robot What is Kanban production It is the Toyota production system TPS, developed by Toyota Motor Company during system in the factory 1950-60; with objective that parts and materials should be supplied at the moment production process? they are needed What is logistics within the In the context of supply chain management, logistics exists to move and position context of supply chain inventory to achieve” - desired time, place, and possession benefits management? Compare and Contrast Push Push system push out inventory in advance of demand. system and PULL system of Disadvantages of Push System are: inventory management, and 1. inflated inventory level; 2. obsolete inventory; 3. lower inventory turnover their advantages. Pull system pull inventory through the supply chain in response to demand. What is Lean manufacturing? Based on efficiency sa JIT or automation. What are key Logistics -Key Logistics Activities include: Customer services, demand forecasting, inventory Activities? management, logistics communications, materials handling, order processing, packaging, parts and service support, plant and warehouse site selection, procurement, reverse logistics, traffic and transportation, warehousing and storage, etc. 1.3.2.2 What is JIT inventory control? System to reduce inventory levels by coordinating demand and supply where desired items arrives just in time for use. What is value chain A value chain is a chain of activities for a firm operating in a specific industry. Each activity gives the products more added value. What are value chain analysis? It refers to (A) "primary activities" covering: inbound logistics, operations (production), outbound logistics, marketing & sales (demand),services (maintenance). (B): support activities covering administrative infrastructure management, human resource management, technology (R&D), and procurement (purchasing, transport, inbound raw material) 2.1.1 What is value chain from the From the customer perspective, the value chain focus on activities which produce customer perspective? customer valued features. What is a Supply Network From Vendormanufacturerwholesaler retailer to customer What is Least total cost? Minimize inventory carrying cost, lot quantity, transport cost and warehouse cost EOQ=square root of (2AS/i) Assume: 1. Constant demand; 2.Known lead time for replenishment 3. Purchase A= annual usage; S=order cost; I price constant, independent of amount ordered = Invent. Carrying Cost (CCI) 2.1.3 Problems managing inventory 1. Inaccurate forecast, 2. Quality problem, 3. Industrial relations A.2.1b LEAGILE LEAN:“If a company produces products to a forecast in anticipation of customer demand then it is “pushing its inventory (Product: notebook computer) AGILE: If a company waits to produce its products until a customer demands them, then customer is pulling the inventory (Product: mobile phone). Lecture 1-4 Revision Question and Answer page: 2