NSU Human Resources Benefits Enrollment FAQs

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ENROLLMENT
http://icubabenefits.org
How do I enroll into my benefit plans?

Benefit Enrollment elections are made on-line.

Enrollment instructions can be found find on the OHR Website:
http://www.nova.edu/hr/benefits/index.html.

You will see a box that says Benefits Information, click on Benefits Overview
Presentation and look for the document section called “How to Enroll”.

Then, go to the ICUBA website which can be found by following this link:
icubabenefits.org and log in.

The company key is “ICUBA”.
Where do I find information about the benefit plans?
You will find information on the OHR Website: http://www.nova.edu/hr/benefits/index.html,
you will see a box that says Benefits Information, click on Benefits Overview Presentation
and you will find all of the benefit information that you need to make your benefit
elections.
Who is an eligible dependent?
Eligible dependents include spouse, domestic partner, unmarried child up to the age of
26, disabled adult children who are your IRS tax dependent, a step-child for whom you
provide support and who resides with you, or a child for whom you have legal
guardianship.
If I decide not to enroll now, will I be able to add coverage back on in the future?
Yes, you will be able to add coverage for yourself and your dependents during Open
Enrollment next year.
I know I missed my enrollment period, but why can’t I enroll now?
At NSU employee benefit premiums made pre-tax through an IRS Code Section 125 plan.
The 125 plan rules allow employees to enroll 1) during their initial enrollment period or 2)
during the annual open enrollment period. There are very limited exceptions for making
coverage changes outside of these enrollment windows but you can make a change
when you experience a qualifying event. A Qualifying Event occurs when you gain or
loose a dependent (marriage, birth, divorce) or when a dependent looses or gains
coverage (they get a new job with medical coverage, loose a job with medical coverage or
loose coverage through a state funded program such as Kids Care)
So, if you have experienced a Qualifying Event, go to ICUBAbenefits.org within 31 days
of the event and make your change; this change will be placed into a pending status.
Then provide proof of the Qualifying Event (marriage license, a birth certificate, adoption
papers, etc…) by emailing a copy of the document(s) to HR4U@nova.edu. Once we
review and verify your documents, we can approve and submit your change.
Why can’t I change my benefit elections during the plan year?
The IRS Code Section 125 plan rules allow employees to make benefit premium
contributions on a pre-tax basis. However, in order to do this, employers are required by
the IRS rules to allow employees to enter the benefit plans during their initial enrollment
period (the first 31 days of employment) and/or during the annual Open Enrollment
period. The rules aren’t University rules, they are IRS rules and the consequences for not
complying with the rules are onerous. Failure to comply means our Section 125 plan
could be disqualified and employees would no longer be allowed to make premium
contributions on a pre-tax basis.
When can I make a change to my benefit election during the plan year?
IRS Code Section 125 plan rules do allow for changes to be made in outside of the
enrollment period when an employee experiences a Qualifying Event. A Qualifying Event
would include life changes such as the addition or loss of a dependent (through birth,
placement for adoption/foster care, marriage, divorce or death) or a change in the work
schedule of an employee or dependent that results in a loss/gain of benefit coverage. So,
if you have experienced a Qualifying Event, go to ICUBAbenefits.org within 31 days of the
event and make your change; this change will be placed into a pending status. Then
provide proof of the Qualifying Event (marriage license, a birth certificate, adoption
papers, etc…) by emailing a copy of the document(s) to HR4U@nova.edu. Once we
review and verify your documents, we can approve and submit your change.
How can I make a Qualifying Event coverage Change?
Go to ICUBAbenefits.org within 31 days of the event and make your change; this change
will be placed into a pending status. Then provide proof of the Qualifying Event (marriage
license, a birth certificate, adoption papers, etc…) by emailing a copy of the document(s)
to HR4U@nova.edu. Once we review and verify your documents, we can approve and
submit your change.
COBRA
Who can I speak to about COBRA questions?
Please contact ICUBA at 1-877-547-6257
COBRA Administration
PO Box 1517
Des Moines, IA 50305
Overnight mail:
COBRA Administration
1025 Ashworth Rd. Ste. 403
West Des Moines, IA 50265
MEDICAL / Blue Cross Blue Shield of Florida
www.bcbsfl.com
800-664-5295
How can I find a BCBS doctor?
1. You can search for a physician on line by clicking the following link:
http://myportal.bcbsflcom/wps/portal/opd. Once you get to the portal select the tab,
“provider directory”.
2. Select your plan network,
a) PPO 70 and PPO Risk and Reward are in the network called
“BlueOptions(Network Blue).
b) Select network BlueChoice (PPO) when you search for doctors out of state.
3.
4.
5.
6.
Then Select your Region,
Click on Create Directory (PDF)
Download Directory
Once you save the directory you can do a quick search by typing “Control, F”.
Are the doctors practicing in the NSU Clinics in the BCBS network?
All of our doctors who practice in the Health Clinics are in-network providers for all plans.
I enrolled but have not received my BlueCross/Blue Shield of Florida plan
identification card. What do I need to do to obtain one?
Call member services at 1-800-664-5295 if you need to request another card.
I don’t have an ID card yet, how do I pay for Dr.’s office visits?
If you need to see a doctor now, you can pay for the service and submit a paper claim for
reimbursement.
How do I file a paper claim?
Go to the BSBS FL website: http://www.bcbsfl.com/. Click on Member Forms, print out a
claim form, complete it and sent it to:
Blue Cross And Blue Shield Of Florida, Inc.
P.O. Box 1798 - 532 Riverside Avenue
Jacksonville, Florida 32231-0014
Health Risk Assessment
How do I take the Health Risk Assessment to get my $25 incentive?
Before you start have the following items ready:
Your BCBSFL contract/member number [found on your insurance card]
Your biometric screening results if you have them [i.e., blood pressure, cholesterol, and
glucose/blood sugar]
A computer with internet access, a connected printer and Adobe Acrobat Reader 4.0 [or
greater]
Follow link to BCBSFL website http://www.bcbsfl.com
This will open to the BCBSFL portal
Log in
If you never logged in before, set up a new ID and password
____________________________________________________________________
Select the Living Healthy tab
Select Personal Health Assessment
If you get the message below about pop up blockers just click on the first link as
shown below
************
This screen below will appear
Click on Take Personal Health Assessment now indicated by the arrow
Proceed to the end of the assessment. It takes 15-20 minutes.
You are eligible to receive the $25.00 HRA credit once per year however you can
repeat the assessment as often as you like.
What is a Pre-Existing Condition and why does it matter to me?
Most insurance companies, including Blue Cross/Blue Shield, have a preexisting
condition clause. If you or a family member have been without coverage for the 12
months leading up to your enrollment or experienced a break in coverage of greater than
63 days, then the clause will exclude coverage for pre-existing conditions for 12 months.
If you or a family member had continuous coverage during the 12 months before
enrolling, then you will receive credit for this previous coverage, you will need to provide a
certificate of prior coverage from the previous insurance provider. If there was coverage
for a portion of the 12 months, credit will be given for that covered period - a certificate
would also be needed.
How do I obtain a Certificate of Group Health Plan Coverage?
Call your prior carrier; they will forward this certificate to you. You will then need to
forward the certificate to Blue Cross Blue Shield at 904-475-7379, mark the cover page -- Attn: EM&B ICUBA along with your contact information in case there are questions
about your form.
Where do I send my Certificate of Group Health Plan Coverage?
904-475-7379, mark the cover page --- Attn: EM&B ICUBA along with your contact
information in case there are questions about your form.
How can I obtain a Certificate of Group Health Coverage from BCBS?
You can request a certificate from BlueCross BlueShield that lists the date your coverage
was effective, to do so please call 1-800-664-5295.
BEHAVIORAL HEALTH AND EMPLOYEE ASSISTANCE PROGRAM / MHNet
http://www.mhnet.com
1-877-398-5816
How do I find a MHNet provider?
Go to the website at http://www.mhnet.com
Click on “Members “
Click on “Find Provider” link
Fill in User Name: ICUBA
And password: 8773985816
Check “I agree” box
Fill in the provider information and
Search
INTERNATIONAL TRAVEL
I am planning to travel out of the country, what coverage do I have?
Employees covered by the university medical policy and who are traveling internationally
should identify in-network providers and facilities according to their itinerary in advance of
their trip and keep the list with them during their travels. Follow this link to search:
http://www.bcbs.com/coverage/bluecard/bluecard-worldwide.html
The university life and disability carrier provides employees accidental death and
dismemberment coverage equal to $350,000 or the basic annual earnings, which
ever is less. Travel assistance is also available through this policy that that
provides medical evacuation services, and other emergency services detailed in
this brochure:
http://www.nova.edu/hr/benefits/travel-assistance.html
PRESCRIPTION DRUG / Walgreens Health Initiatives (WHI)
www.mywhi.com
800-207-2568
I need to fill a prescription and do not have my WHI ID card, what should I do?
1. You can print a temporary ID card and take the temporary ID card with you to your
pharmacist. You can get a temporary card on the WHI website at www.mywhi.com.
Or you can go to ICUBA site at icubabenefits.org click on reference center, then
open ICUBA Employee Benefit News and Information where you will find:
ICUBA Employee Benefit News and Information
Walgreen's Temporary ID Card
Prior to receiving your pharmacy ID card you may present the attached temporary ID
card to your local pharmacist. If you have questions or need to locate a nearby
participating pharmacy, please contact the WHI Customer Care Center at 1-800-2072568.
2. Give your pharmacist the following information which will assist them in locating
you in the WHI system:
Rxbin # 603286
RxPCN# 01410000
RX GRP 3 516458
THE SUBSCRIBERS SSN
3. Member services, 1-800-207-2568, can also assist you by requesting new ID cards
and verifying eligibility.
Where can I find information about the Preferred Medications List?
Go to icubabenefits.org go to the reference center to ICUBA Employee Benefit News and
Information and click on:
Walgreen's Prescription Drug Information
90-Day Prescription Advantage
Online Preferred Medical Listing You may log in to mywhi.com using this link. You find
many communication materials available including an on line copy of the Preferred
Medical Listing (PML).
Preferred Medical List - Alpha Order
Preferred Medical List - Category Order
Preferred Medical List – January 2012
Prescription Drug Claim Reimbursement Form
Prescription Drug Mail Service
Specialty Pharmacy Information
What is this other Walgreen’s card I received?
Walgreen’s discount cards are reward cards provided to participants in the prescription
drug coverage automatically. It can be used by swiping your Walgreens Discount Card®
and you receive a 5% cash reward for each purchase of a Walgreens Brand Product at a
Walgreens retail store or online at www.walgreens.com . 5% of the pre-tax cost is
instantly credited to your Walgreens Discount Card® for use on future eligible purchases.
To receive your 5% cash reward on your next purchase, swipe your Walgreens Discount
Card® and the cash value on your Walgreens Discount Card® will instantly be deducted
from the cost of your purchase.
I never received a Walgreen’s discount card.
Walgreen’s discount card replacements can be requested by calling 866-WCARD-12
(866-922-7312). Balances can also be checked by calling this customer service number.
The last time I tried to use the Walgreen’s discount card, I had difficulty at
checkout.
Please follow these steps to ensure the cashier rings you out correctly.
Cashier Instructions:
Use this procedure to tender a sale when the Walgreens Card is used as tender. The
same steps should be used for earning and redeeming rebates on the Walgreens Card.
1. Scan all items in the sale and press Total.
2. Press the Credit Card key.
3. Press option 5=WCARD and press Enter.
4. Swipe the card through the register's card reader.
5. Give the customer the receipt. The customer receipt prints with the card's
remaining balance.
Note: Customers can also swipe their card at the pinpad any time before payment to
earn/redeem the rebate. Upon swiping the card at the time of tender, the register will
automatically deduct any existing dollars on the rebate card and apply it towards the
customer's purchase. At the same time, any rebates earned on the same purchase will be
loaded onto the card.
The rebates are earned on Walgreens brand purchases and put onto the card balance for
the next purchase. The balance can be used towards any thing, Walgreens brand or not.
Concerns about cost of a drug that is now on a more expensive tier
Our RX plan is designed to save the plan money (this will help offset future premium
increases). So if there are generic alternatives to a drug, the drug will move to the top
tier. I suggest you send your physician a copy of the formulary to see if there are any
drugs which you can use at a lower copayment. I believe there are even asthma
medications on the $5.00 copayment tier.
If there is not another drug option, then we suggest you refill using the mail order
program, where you can get a 90 day supply for only two copayments. You can also
order a 90 day supply at retail, but mail order is less expensive.
DENTAL / Humana Dental
www.humanadental.com
DHMO Dental Plan 800-979-4760
PPO Dental Plans 800-233-4013
How do I find a dentist?
Here is a link to the website: http://www.humanadental.com. Click on Find a Dentist,
enter your zip code, and select the HD DHMO/Prepaid 250 (if you want the dental HMO)
or the PPO/Traditional Preferred (if you want a PPO plan). Enter an address or select
search by state and county, agree to the Terms of Use and click Go. Enter Search
Criteria or Specific Dentist name and click search. Find your dentist and enter the ID
number when you enroll. If you decide to select a PPO plan, you won’t need an ID
number.
Humana Traditional Preferred Plans (PPO Low/High) Services for orthodontic
treatment received prior to your effective date, or prior to exhaustion of the orthodontic
waiting period, are not covered services.
Benefits are available only for the portion of the treatment after:
1.
Your effective date under this plan; and
2.
Exhaustion of any orthodontic waiting period.
Benefits will be prorated to account for the portion of treatment completed prior to
orthodontic eligibility.
Additionally, if you had orthodontic coverage under your prior dental plan, any benefits
paid by your prior plan, will be applied to the Orthodontic Lifetime Maximum Benefit of this
plan.
Humana DHMO enrollees will be provided an "Ortho Treatment in Progress Form" by
Humana. The form will need to be completed by the orthodontist. The member is still
responsible for applicable plan co-pays, etc. according to the contract at the time of
banding. An OTPF will be provided to our office for distribution soon and also found on
the ICUBA website for employees to access.
How many cleanings per year are covered?
 The DHMO CS250 plan includes routine cleanings once every 6 months at no
additional charge.
 The PPO Traditional Preferred Plans includes two cleanings per plan year.
NOTE: All other limitations are detailed in the Humana dental booklets referenced online
at NSU Benefits website and again in the ICUBA website. If additional questions, contact
Humana customer service 800-207-4760.
I need to see the dentist and I don’t have an ID card/ I need another dental ID card
It takes 7 to 10 days to produce a card from the day Humana received your information.
You can print a temporary card from the website, www.humanadental.com or call
Humana Dental customer service, 800-207-4760, to order a new card.
I am enrolled in the Dental PPO plan, is there a waiting period before I can access
services?
 For initial and timely add-ons, there is a 12-month waiting period for major services
and orthodontics, if applicable, and no waiting periods for preventive or basic services.

However, waiting periods can be waived if the member is replacing existing coverage
that has been in place for a minimum of 12 consecutive months.
For late applicants, there is a 12-month waiting period for basic, major and
orthodontics, if applicable, and no waiting period for preventive services.
How can I file a dental claim?
You can obtain a claim form from the Humana website, www.humanadental.com ,
complete the form, attach the dental invoice and mail it to the address on the form.
Is the NSU faculty practice in the Humana Dental Network?
Yes, the faculty practice is participating in both of the Traditional PPO Plans. They will
not be providing services in the DHMO plan.
Vision / Advantica Eyecare
www.advanticaeyecare.com
866-425-2323
Will I receive an ID card?
Yes, two cards are sent out to every member’s home.
How can I contact Customer Service?
Call 866-425-2323 between 8:30 – 6 Mon – Fri and from 10-4 on Saturday, use the ID
Code, ICUBA08
I need to see the optometrist and I don’t have a card what should I do?
Call customer service in order to get ID number / Temporary Card, 866-425-2323.
Advantica’s Customer Service Department is available from 8:30 am to 6:00 pm eastern
time Monday through Friday and from 10:00 am to 4:00 pm on Saturdays.
Independent doctors also have the ability to check member eligibility and claim status via
our website at anytime. In addition, our Integrated Voice Response (IVR) system gives all
of our providers and members the ability to check benefit information and eligibility 24
hours a day, 365 days a year. Prior authorization is another option for a provider seeking
eligibility verification after hours or on Sunday.
How can I find a participating provider?
Search the website, www.advanticaeyecare.com or call 866-425-2323.
How can I file a vision claim?
Submit the claim with a reimbursement request form to Advantica. The form and
instructions can be found on the website www.advanticaeyecare.com.
How can I get another ID card?
Email info@advanticaeyecare.com , request the card through the FAQ’s section on the
website, www.advanticaeyecare.com , or call 866-425-2323.
HCFSA/ DCFSA/HRA /ICUBA Benefits Mastercard
http://icubabenefits.org
866-377-5102
I need a new ICUBA card
To request a new card, email benefitsadministration@icuba.org
What is the Plan Year for Medical and Dependent Care Flexible Spending
Accounts?
The plan year for the Medical Care Flexible Spending Account and Dependent Care
Flexible Spending Account runs from April 1, to March 31. For the Medical Care Flexible
Spending Account you can incur claims until June 15th and can file them until June 30th.
For the Dependent Care Flexible Spending Account claims must be incurred by March
31st and can be filed until June 30th.
How do I file a claim for my FSA or HRA?
Forms can be obtained on-line at icubabenefits.org. Click on ICUBA Employee benefit
News and Information, FSA and HRA Reimbursement Form.
Where can I find information about my account balance, charges and how to order
another ICUBA card?

Log into icubabenefits.org.

Once you are logged in, on the right of the page you will see the heading,
“Metavante – Benefit Payment Services, to access your ICUBA Benefits Card
account on-line click HERE!” Click and you will access your account information
and find forms.
Pension
www.nova.edu/nsuretirementmanager
What does employer basic contribution and employer matching contribution
mean?
Employees may elect to contribute from 1% to 4% to the matching plan upon completing one
year of service and are immediately 100% vested.
The employer basic contribution is 2% of your salary. You do not need to make any
contribution to receive the 2% and you are 100% vested in the 2% after 3 years.
The employer Safe Harbor matching contribution will match your election contribution and
you are immediately 100% vested
The employer matching contribution requires you to make a contribution first and then the
university will match your contribution. So if you contribute 1% the university will make a
matching contribution of 1%, with the 2% basic contribution, the 1% Safe Harbor
matching contribution, and the employer matching contribution, the total employer
contribution is 4%.
401(k) Contribution Levels
NSU 401(k) Retirement Savings Plan Contributions
after one year of service
Employer Basic
Employer
Safe Harbor
Matching
Employer
Matching
Employer
Total
Employer
&
Employee
Total
0%
2%
0%
0%
2%
2%
1%
2%
1%
1%
4%
5%
2%
2%
2%
2%
6%
8%
3%
2%
3%
3%
8%
11%
4%
2%
4%
4%
10%
14%
100% Vested
Immediately
3 yr Vesting
100% Vested
Immediately
3 yr
Vesting
Employee
Enroll and make changes to the NSU Retirement accounts by visiting
https://www.myretirementmanager.com
Retirement Manager
All enrollments and changes to the pension plan contributions are made by the participant
on the NSU retirement website, Retirement Manager. Follow this link to see an overview
of the process, http://www.nova.edu/hr/benefits/retirement-plans.html .The
instructions are very complete and we strongly recommend that you review them.
Then follow this link to the actual Retirement Manager website,
https://www.myretirementmanager.com/?nsu. Your election will automatically be
uploaded into the payroll system.
The payroll system will end your payroll deductions when you reach the IRS annual limit,
so you don't need to be too precise when you make your % election.
How can I estimate what percent of my salary to put into my retirement account?
This link will direct you to a java calculator that will help you:
http://www.onlineconversion.com/percentcalc.htm
Where can I find plan rules for the Retirement plans?
The NSU 401(K) plan rules are found in the Plan Document on the NSU Retirement
Manager Website https://www.myretirementmanager.com/?nsu.
Retirement Manager log-in instructions can be found at:
http://www.nova.edu/hr/benefits/retirement-plans.html.Once you are logged into the
site you can click on Enroll/Make Changes, and the plan you want to see. The first
paragraph contains a link that says, for more information click here. This link will take you
to the plan document.
I need my loan immediately; can you please sign it and get it back to me
immediately?
Thank you for your email. Before we can sign our authorization to a loan document, we
are required to perform due diligence to determine if participants have an outstanding
loan from the matching plan (only one outstanding loan is permitted from the matching
plan) and to ensure any outstanding loan balances a participant may have (at TIAA CREF
and/or VALIC) do not exceed $50,000. The process isn’t always quick and can
sometimes take a couple of days.
Why won’t you authorize my loan?
We are required to do a bit of due diligence before we can sign my authorization to a loan
application. We must ensure that participant loans do not exceed the IRS limits and we
also must ensure that participants have only one loan outstanding from the Matching
Plan. I do this by emailing our vendors which can take a little time, so thank you for your
patience.
The response I received from TIAA CREF/VALIC was that you already have an
outstanding loan from the Matching Plan. Because this is so, I am unable to sign my
authorization for this loan application. Please let me know if you have any questions.
How does an employee enroll into TIAA CREF/ VALIC
Employees may go on-line at TIAA CREF: http://www.tiaa-cref.org/nsu/index.html or
call the participant services line, 1-877-518-9161. They can make an appointment to
meet with an on-sight representative by calling Sharon Mohan at 561- 338-0785 or
Richard Chandres at 561-393-1308
Employees may go on-line at VALIC: http:// www.my.valic.com/online or call the client
care services line, 1-800-448-2542. They can make an appointment to meet with an onsight representative by call Tammy Kotaska at 954-494-0314 or Steve Proffitt at 954-6846306.
What do I need to know about taking a hardship distribution from my account?
Before you are allowed a hardship withdrawal from your 401 (k) account you first required
to take a loan to satisfy your need. If you have already taken a loan, then a hardship
distribution can be made for the following reasons:
1) To pay for medical expenses (that are tax deductible) incurred by the employee,
spouse or dependents
2) For the employee to purchase a principle residence
3) To make payment for the next 12 months of post-secondary tuition and related
educational fees, including books for the employee, spouse or dependents
4) To preventing evection from the employee’s principal residence or foreclosure of a
mortgage of a principal residence
5) To make payment for burial or funeral expenses for the employees parent, spouse,
child or dependent
6) To pay for an expense incurred as a result of a certain casualty damage to the
employees principle residence
Please request the hardship form from TIAA CREF, 1-800 -842-2252 or VALIC, (800)
448-2542. The hardship request must be made to “meet the financial burden of the
hardship”, so please submit paperwork to support the dollar amount of your withdrawal
request with the vendor form for our signature.
Retiree Medical Coverage / ICUBA
What are Eligibility Requirements for Retiree Benefits?
To be eligible for Retiree Benefits an employee must be a participant of the plan during
the three month period immediately prior to retirement, must be actively at work on the
day prior to retirement, and must be at least 55 years of age with 10 years of service or
be at least 60 years of age with at least 5 years of service.
Retiree coverage is expensive, why would someone want to elect this coverage?
We offer both the The ICUBA plan and the Monumental to give some options because of
the cost issue.
The ICUBA over 65 rates are expensive because they are self insured rates that are
actuarially determined and reflect the cost of covering this population. The ICUBA Plans
are not a supplemental plan although they do coordinate with Medicare and will pay as if
someone is enrolled in Part A & B (even if they are not).
The Monumental Plan is a true supplement and does require that the member enroll in
Medicare. It is a fully insured product that is rated competitively.
Obviously the reasons people decide to enroll into one of the plans are as varied as our
retirees are. Some retirees like the ICUBA plans and want to keep them; others have
dependents that still need coverage. Both the ICUBA plan and the Monumental plan also
provide good drug coverage which means a retiree who may have high RX expenses will
not need to deal with the Medicare Part D doughnut hole. The choices are good, but we
don’t offer the cheapest option. Fortunately in South Florida we have many, many
competetive Medicare Supplemental plans to choose from, so take a look at all of your
options before you decide.
EMPLOYEE DISCOUNT PROGRAM/Abenity
http://www.abenity.com/nova
How do I join the university discount program?
Nova Southeastern University provides employees with an elite collection of local and
national discounts from thousands of hotels, restaurants, movie theaters, retailers, florists,
car dealers, theme parks, national attractions, concerts, and events through Abenity.
Abenity offers access to over 60,000 discounts and more than $2,000 in annual savings
from vendors including Costco, Sprint, Firestone, DirecTV, T-Mobile, Dell, Target.com,
AT&T Wireless, PODS, LifeLock, Verizon Wireless, Overstock.com, Brooks Brothers, and
Philips Consumer Electronics. Offers are also available from over 150 national attractions
and theme parks including the Walt Disney World® Resort, Universal Studios®,
SeaWorld, Cirque du Soleil, and Six Flags! Discount offers are redeemable in-store
through printable and mobile coupons, online, and over the phone.
Login & registration
Go to http://www.abenity.com/nova to register and login. Offers are added and updated
weekly.
Program tips
1) Learn how to get the most out of your discount program by watching the Welcome
Video, http://www.abenity.com/video/welcome
2) Subscribe to the Tuesday Feature to receive an email featuring a new discount
each week, http://www.abenity.com/join/tf
3) If you have forgotten your username or password or need assistance, visit
http://www.abenity.com/supportJoin.
I am an established campus vendor/new vendor, how can we provide a discount
program through the university discount program?
University affiliated vendors are not required to pay the annual Abenity fee (this runs
about $600.00 a year). Registeration can be made at this link:
http://www.abenity.com/nova/vendorregistration
There is a separate registration site for non-university affiliated vendors who are cold
calling with offers; they are also required to pay an annual fee. Registration for these
vendors can be made at this link:
abenity.com/vendor/register
OPTIONAL LIFE INSURANCE / SUN LIFE
How do I Enroll into Optional Life Insurance?
Go to the NSU enrollment site at Businessolver, http://icubabenefits.org
Once you’ve logged into http://icubabenefits.org , you will need to click the button to the
right hand side of the screen titled “Change my Benefits”. A drop down menu will be
available and you’ll want to select “Optional Life Enrollment – Nova”. I’ve included
screens shots below to assist you with navigating the website. If you have any questions
or concerns once logged in, please don’t hesitate to call me at extension 27872 and I’ll be
happy to walk you through the process.
When do I need to complete an Evidence of Insurability Application?
If you haven’t previously elected Optional Life Insurance or if you are increasing the
amount of your Optional Life Insurance coverage you are required to submit an Evidence
of Insurability Application.
How do I complete an Evidence of Insurability Application?
Please follow these steps:
1. Gather your information beforehand
a. Your group policy number is 63824
b. Determine the amount of coverage you are requesting or the amount of your
coverage increase
c. Height
d. Weight
e. Your recent medical history
2. Go to https://www.sunlife-usa.net/eoi/
3.
4.
5.
6.
7.
8.
9.
Enter Group Policy Number and your Social Security Number
Select Employee (Self)
Click Continue
Next to your name, select Start
Complete Applicant Information
Under Coverage Information item 1, select Yes
Under Coverage Information item 2, select Optional Life and enter the existing
amount of your coverage (if you already have coverage); enter requested amount
10. Complete Health History
11. Complete Activities, click Continue
12. Review your information
13. Sign your application electronically
14. Submit your application to Sun Life
Where can I find information about travel benefits?
The travel benefits can be found here:
http://www.nova.edu/hr/benefits/travel-assistance.html
Scroll down to:
Travel Assistance


BlueCross BlueShield Doctor and Hospital Finder
Travel Assistance Compliments of Sun Life
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