For our client which is one of the leading UK education and training provider offering premium educational services to customers worldwide, I'm looking for English language teacher/instructor Native English speakers: QUALIFICATION (MUST HAVE) o BA English or MA TESOL/TEFL/ Applied Linguistics o CELTA or equivalent recognized teaching qualification e.g. PGCE, Trinity College Certificate. o 5 years teaching experience to adults Bilingual English speakers: QUALIFICATION (MUST HAVE) o BA English, or Masters TESOL/TEFL or Applied Linguistics o CELTA or equivalent recognized TEFL teaching qualification o IELTS Band 7 Certificate in-hand, or TOEFL 650 Certificate in-hand o 5 years teaching experience (Both) EXPERIENCE (PREFERRED) o Excellent communication, presentation and IT skills o Experience teaching Arab learners o Experience working within the Middle East o Experience of teaching English within a technical context Other information: Contract Status: Open. Single status. Hours: Full time - 40 hours per week. 5 days per week Sat to Wed, although some flexibility may be required. Not rotational. Start date: March/April 2013 Location: Al Khafji, Saudi Arabia Salary: Competitive salary package How to apply/ contact information: If you are interested or know some one for this position please send the following documents toreed1083@profession.hu Application Letter Updated CV Passport Educational certificates Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 and a second one in Pécs in January 2012 providing business process outsourcing and technical help desk services to its prestigious clients across Europe. We are currently looking for talented individuals for Change Coordinator Key Responsibilities: Create changes in ITSM for corresponding rollouts Prepare the necessary documents to support the upfront site inspection Coordination of on-site inspection with the customer and rollout manager Tracking of milestones Creating Order Proposals Creation of documentation to support the Refreshments Review of processes and reporting of discrepancies and problems Support the Process Owner and Process Manager Key Requirements: Native or close to native German Organizational skills and ability to work independently Strong sense of quality awareness and good analytical skills communication skills Very good knowledge of MS Office applications, Excellent team working skills College and / or university degree or equivalent qualification Preferable: Good English language skills (written language) is a plus In return, we offer an attractive compensation package and to be part of a rapidly growing international company. More details will be shared on the interviews. Location: München, Deutschland How to apply/ contact information: If you would like to join us, please send your English CV to unisys603@profession.hu Contact Center Advisor in Poland Fantastic multilingual HR jobs in Poland! Are you working for a Service Center or are you a fresh graduate, looking for an opportunity to grow in the field of HR? Do you want to work with colleagues from around Europe in a cheerful Polish town? Do you want to be part of an opening HR Contact Center team? Do you speak English + German or Italian fluently? If yes, be quick we have more positions open, but the opportunity is open for 3 weeks only! Feladatok / Tasks Provide HR support to employees, line managers and HR Business Partners from around Europe to enable them to effectively use the companys HR tools Ensure that incoming enquiries are answered in a professional and efficient manner (e.g. via telephone, e-mail or hr-portal) Gather all required information at the first point of contact to ensure that customer enquiry can be resolved at earliest opportunity with minimal handoffs, capture an accurate record of a customer enquiry in the case management system Provide proper feedback to the customer if problem is referred Contribute to continuous improvement of activities through identification of recurring issues to simplify and enhance policies, processes and technologies. Provide support during the implementation of new initiatives, programs, policies, and services by acting as an employees first line of contact. Elvárások / Requirements Apply now if you speak English and Italian or German fluently have 1-2 yrs experience in a Contact Center or you have a strong ambition to learn have very good communication skills and customer orientation are good at working in a team thrive in a fast driven environment As we are building the opening team we are looking for experienced and junior candidates as well talented, ambitious fresh-graduates are also welcome! Amit kínálunk / Our offer What you win: You will be surrounded by passionate, insightful colleagues at a reputable multinational company You can start an international HR career and the company will support you with career opportunities that will let you accelerate your growth in directions to which you aspire You become part of the first opening team Attractive salary package! Munkavégzés helye / Location Pila Jelentkezés módja / How to apply Online regisztrációs lap kitöltése és önéletrajz feltöltése a Randstadhonlapján. Kapcsolattartó személy / Contact person Tünde Lékai +36 1 411 4034 Felszolgáló és báros munkák az Egyesült Királyságban Euwork Kft. A munkavégzés helye: Nagy-Britannia, Anglia, Skócia, Wales A felkínált havi jövedelem (bruttó): 150000 - 180000 Ft/hónap A munkába lépés időpontja: folyamatos Munkaidő: teljes munkaidő Brit partnerünkön keresztül angliai, skóciai és walesi kisvárosban található szállodákba keresünk személyzetet FELSZOLGÁLÓ és BÁROS munkakörökbe. A hotelek közül több is gyönyörű környezetben lévő luxusszálloda, amely remek tapasztalatot és persze referenciát ad a náluk dolgozóknak. Az elhelyezés "Work Experience Program" keretein belül történik, ami tulajdonképpen egy fizetett szakmai gyakorlatként fogható fel. A fizetés 21 éves életkor felett bruttó 6,19 GBP/óra. Túlórára a legtöbb szállodánál van lehetőség, de sima 40-42 órás munkahéttel is havi 500-600 font (kb. 180.000 Ft) megtakarítható. Szállás: rezsivel együtt 15-60 GBP/hét. Az étkezés általában ingyenes. A work experience programra 18-35 év közötti angolul társalgási szinten beszélő fiatalok jelentkezhetnek. Párok elhelyezésére is lehetőséget biztosít partnerünk! Szolgáltatásunk ennél az állásnál nem teljesen díjmentes, brit partnerünk felé programdíjat kell téríteni. Jelentkezés: angol nyelvű fényképes önéletrajz elküldésével a center@euwork.hu-ra További információk, jelentkezés a felszolgáló és báros állásainkra Cust Complex Order Servicing Job description, responsibilities and duties Location: Bratislava, Slovakia Working hours: US Eastern business hours Description: Responsible for all aspects of business as usual order management associated with the implementation of assigned external customer. Provides a single point of contact. Recommends and takes action to direct the analysis and solutions of problems. Responsible for client satisfaction and order management coordination for the Wholesale sales segment. Responsible for order management on business as usual orders and assists in overseeing the tasks including the managing of deadlines, scheduling resources and ensuring on-time performance. Will prepare work in progress reports (WIP) and status on all business as usual orders, schedules & weekly reports regarding status and publish to all key-stakeholders. Will coordinate business as usual orders, interdependencies and ensure appropriate information is communicated to all responsible parties. Will interface with departmental leadership (and escalate when needed) to track, clear issues and deliver service accurately and on-time. Responsibilities: • Solution coordination • Work in progress (WIP) documentation • Scheduling/sequencing • Proactive milestone tracking /statusing • Expedites/escalations • Proactive client communications • Coordination of circuit disconnects • Resolve scheduling issues • Single interface into service delivery Other benefits • Extended meal voucher contribution • Compensation for income loss due to sickness • Special occasion contribution (marriage, child birth) • Sports and cultural benefits • Various discounts • Group Life Insurance Requirements for the employee Required education University education (Bachelor's degree) University education (Master's degree) Skills Language skills: English - advanced Computer skills - user: Microsoft Excel - advanced Microsoft Outlook - advanced Microsoft Word - advanced Microsoft Powerpoint - advanced Personality requirements and skills • Bachelor’s degree • Excellent English Language skills • Very good analytical skills • Computer literacy with experience of a range of software packages (MS Office advanced user) • A confident communicator with the ability to communicate effectively with vendors and customers • Creative Problem Solving • Liable, detail oriented, proactive and willing to take ownership of issues and drive • Good team member, with ability to quickly establish credibility Apply here: https://attglobal.avature.net/slovakia/JobDetail/Bratislava-Slovakia-CUST-COMPLEXORDER-SERVICING/2612 French Speaking Advisor Place of work: Holandská 9, 639 00 Brno, Brno - City Salary offered (gross): 22000 - 26000 Kč/month Start date: February/April Contract type: full-time Job description, responsibilities and duties • Provide customer service and technical support to customers on smart phones, tablets and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries, log calls from customers onto contact management system and follow escalation procedures to resolve problems or issues. • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times • Communicate positively with team members, customers, and other partners Other benefits • Relocation support • Competitive salary package • Professional training provided by experts - Six Sigma Green Belt , Analytical Skills , Innovative Thinking ,Leadership Training, MS Office etc Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech! Required education Secondary with school-leaving examination Follow-up/Higher Professional Education University education (Bachelor's degree) University education (Master's degree) Postgraduate (Doctorate) Language skills: French - advanced and English - intermediate Personality requirements and skills • Written and verbal fluency in support language (French) • English language on sufficient level to understand all training materials in English in both written and verbal format • Strong written and verbal communication skills • User-level experience with various telecommunication devices, operation systems, software applications and other tools, knowledge of hardware principles and appreciation of the it environment • Analytical skills, ability to identify solutions • Organizational and multitasking skills • Strong customer service skills • Willingness to work in a contact center environment including working in multiple shifts • Ability to promote and sell Expected date of completion of the selection process: 2 April 2013 Please apply in English and send CV to: Careers_CZ@infosys.com Company address Infosys BPO s.r.o. Holandská 9 Megjelenítés térképen 639 00 Brno Czech Republic http://www.infosys.com Contact Contact person: Romana Fialkova Tel.: 00420515841 E-mail: careers_cz@infosys.com German Speaking Advisor Place of work: Holandská 9, 639 00 Brno, Brno - City Salary offered (gross): 22000 - 27000 Kč/month Start date: February/March/April Contract type: full-time Job description, responsibilities and duties • Provide customer service and technical support to customers on smart phones, tablets and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries, log calls from customers onto contact management system and follow escalation procedures to resolve problems or issues. • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times • Communicate positively with team members, customers, and other partners We offer: • Relocation support • Competitive salary package • Professional training provided by experts - Six Sigma Green Belt , Analytical Skills , Innovative Thinking ,Leadership Training, MS Office etc. Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature. Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech! Required education Secondary with school-leaving examination Follow-up/Higher Professional Education University education (Bachelor's degree) University education (Master's degree) Postgraduate (Doctorate) Language skills: German - expert (interpreting) and English - advanced Personality requirements and skills • Written and verbal fluency in support language (German) • English language on sufficient level to understand all training materials in English in both written and verbal format • Strong written and verbal communication skills • Analytical skills, ability to identify solutions • Organizational and multitasking skills • Willingness to work in a contact center environment including working in multiple shifts Expected date of completion of the selection process: 15 March 2013 Please apply in English and send CV to: Careers_CZ@infosys.com Company address Infosys BPO s.r.o. Holandská 9 Megjelenítés térképen 639 00 Brno Czech Republic http://www.infosys.com Contact Contact person: Romana Fialkova Tel.: 00420515841 E-mail: careers_cz@infosys.com Customer Care Associate with Hebrew and English Information about the position Place of work: Fazuľová 7, 811 07 Bratislava Contract type: full-time Job description, responsibilities and duties The Customer Care Representative is integral to one of Dell's most important strategic initiatives, Customer Experience. The role of the Customer Care Representative for technical service is to deliver a positive customer experience. Overall purpose of the job: - Service and support the Hebrew speaking customers with the goal to achieve best customer experience - Handling customer enquiries - Active guidance and online maintenance for the customers on the phone - Helpful and polite dealing with customers - Communication and customer handling skills at high level Dell Benefits • Meal vouchers - worth 3.5 Euros per worked day, fully paid by the Dell • Housing Assistance - provision of allowance for moving to Bratislava • Hire a Friend - Employee Referral Program Investing In Your Future • External language courses - reimbursed by the DELL • E-learning, on-line courses • Trainings and educational opportunities - based on individual career plans • Pension Plan Health and Insurance • Health Center - possibility of higher standard services • Collective Personal Life Insurance • Flu vaccination for free Taking Time For Yourself • Fitness center - directly in Dell's building (expert consultation, professional trainers, aerobics) • Sports - opportunities to join squash, basketball, tennis, football, volleyball • 2 cafés and a modern canteen - directly in the building • Volunteer activities - a variety of charitable efforts (such as cooperation with the National Transfusion Center, Animal, Freedom / Tree of Life organizations) • Health Week (massages, vitamin and fruit packages, interesting lectures and presentations) Discounts • Employee Product Purchase Plan - option to purchase Dell products at advantageous prices for employees • Practical Discounts (from 10%-40%) on various products and services - banks, beauty salons, travel agencies, shops, theatres etc. Required education Follow-up/Higher Professional Education University education (Bachelor's degree) University education (Master's degree) Postgraduate (Doctorate) Language skills: Hebrew - advanced and English - intermediate The position is suitable for a fresh graduate as well. Qualifications - Hebrew - fluent, English - intermediate - Knowledge and understanding of PC hardware components - Experience in dealing with customers is an advantage - Excellent communication and analytical skills - Strong in decision making - Ability to work under pressure Company address Dell s.r.o. Fazuľová 7 Megjelenítés térképen 811 07 Bratislava Slovakia http://www.dell.com/careers/slovakia Contact Contact person: Lenka Nikerlova E-mail: send CV