Sandra J. Chrystal
E-mail: chrystal@marshall.usc.edu ♦ Telephone: (213) 740-5011
Center for Management Communication
Marshall School of Business
University of Southern California
Los Angeles, California 90089-0444
University of Notre Dame Ph.D. 1997 M.A. 1989
Miami University B. S. Major: English
Awards and Grants
2012 Provost’s Award for Teaching with Technology USC $ 5,000.
2011. Dean’s Award for Community. Marshall School of Business. USC $ 7,000.
2009. Levan Institute for Ethics. Grant for students to attend The Little Foxes. Pasadena.
2008. Fund for Innovative Undergraduate Teaching $ 15, 000. Writing 340 class project
Travel to Mozambique. Marshall School matched funds. Total: $30,000.
2007. Evan C. Thompson Teaching and Learning Innovation Award. Marshall School
of Business. University of Southern California $10,000.
2007. USC Good Neighbor Faculty Award. $200 Donation made to Ready, Set, Read!
2006. “Teaching Has No Boundaries” $ 1,000 First prize USC faculty award
2004.
Jumpstart grant. Center for Scholarly Technology to develop e-portfolios/wiki
2003. Daily Trojan. Academic Culture Initiative article recognizing WRIT 340 student
teams’ collaboration with not-for-profit agencies.
2002. “Teaching Has No Boundaries.” Runner-up Award. USC faculty award $ 100.
1999. TEAM Grant to develop a web-based humanities class. Clayton College & State
University. Fellow for the New College of Economic & Community Development.
Integrated Technology Project Grant. Administrator. Award of $4200 to design
electronic communication classes
1997. National Endowment for the Humanities. Grant for summer seminar, "American
Playwrights: 1920-1950." Columbia University. New York.
1996. Brittain Postdoctoral Fellow. School of Literature, Communication, and Culture.
Georgia Institute of Technology
1995. Lilly Grant. Seminar: "Teaching as a Faithful Profession" Hope College.
Michigan.
1995-96. Graduate Teaching Fellow. University of Notre Dame.
1993. Grant. Indiana Humanities Council: American Forum for Global
Education Conference
1993. "Jump-start" Grant. Educational Technology- University of Notre Dame
(Administrator). CD-ROM--German and American women artists in WWI
1991. Ford Foundation Grant. University of Notre Dame. Cultural Diversity seminar
Students’ Awards
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2011. First place, Regional ethics case competition.. LMU. LA,CA.
2007. Chuong Nguyen. 2nd place. USC Undergraduate Writing Competition
2006 Fiona Torrance (independent study collaboration). Won first prizes for the University
of Southern California’s Undergraduate Writing Competition, USC Webfest, and the USC
Symposium.
2006 Student team won Second Place in the Regional Quiz Bowl.
2004. Christopher Luu. First place. USC Undergraduate Writing Competition
2003 Student team won first place prizes for their ethics case and for their professional
presentation skills at Loyola Marymount’s annual business ethics competition.
2003. Student, Anna Culhane, won 1st prize for the writing competition Association for
Business Communication.
Publications
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“Technology Leverages a Community University Collaboration.” Chapter in Janet Salmons
and Lynn Wilson, eds. Handbook of Research on Electronic Collaboration and Organizational
Synergy. Hershey, PA: IGI. 2008.
“Nudging Academic Boundaries: Business Writing Students Partner With Not-for-Profit
Agencies.” Chapter in Moore, Mary and Phylis Lan Lin, Eds. Service-Learning in Higher
Education: Paradigms and Challenges. Indianapolis, IN: U of I P, 2009.
“Why Business People Speak Like Idiots” book review. Marshall Magazine. 2005
Encyclopedia of Literature and Science. Greenwood Press. Articles on Edith Wharton, Henry
James, Mary Wollstonecraft, and Theodore Dreiser. Published 2002.
Facts on File. Hisaye Yamamoto. "Seventeen Syllables" and "The Legend of Miss
Sasagarawa;" Zora Neale Hurston. "Sweat;" Flannery O'Connor. "Revelation" and "A Good
Man Is Hard to Find." 1997.
Edith Wharton: Matters of Mind and Spirit. Book review. Religion and Literature. Summer
1996.
CDROM --"No (Wo)man's Zone: German and American Women Writers, Artists, and
Musicians." 1994.
"Review of the DeBartolo Hall Technologies." Changing the Process of Teaching and
Learning. Notre Dame: Educational Media & OUC. ed. 1994.
Editorial and Refereeing Activities
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External reviewer for promotion and tenure of Peter Cardon. University of South Carolina.
July 2010.
Association for Applied and Practical Ethics Conference papers. Invited reviewer. 2008,
2007
Handbook of Research for Electronic Collaboration and Organizational Synergy.
Invited manuscript reviewer. Oct. 2007
Arthur Page Society. Invited reviewer for student ethics public relations case
competition. Feb 2006.
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Invited Presentations
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“Multiple Channels: Teleporting into Online Learning” Pacific Rim Business Forum. Yangon,
Burma. Oct 2014
“Learning Technologies in Practice” Graduate Management Admission Council. Leadership
Conference. Fort Lauderdale, Fl. Jan 2014
“Creating Your Best Possible E-mail: Conveying your message effectively in the world of the
quick response” Women in Management. USC Nov 2011 and Jan 2012
“Perspectives on Social Media and Learning” TwT conference panel participant. May 2011.
USC Lead Presentation. “Professional e-communication” March 2011
“E-learning with Second Life in Management Communication Classes.” Business Schools
Computing Directors conference. USC. April 20. 2010.
“Balancing Professional and Personal Roles.” Barclays Wealth LA Women’s Initiative
Network. MGM Towers. LA. & Webcast to San Francisco. March 25, 2010.
“Service Learning in a Global Context: Unplugging to Connect.” Center for Scholarly
Technology. USC. Feb 5, 2010.
“Professional Communication” Marshall Exec Ed. webinar. Feb 3, 2010.
“Formative Assessment” USC. Teaching with Technology. Feb 27, 2009
“Professional e-mail.” Faculty Showcase. USC. Jan 2009, July 2009, Jan 2010, June 10, 2010
“Second Life at USC” Center for Scholarly Technology. Nov.14, 2008
“Studying Electronic Collaboration: Research, Theories, and Methods” Webinar. Nov. 6,
2008.
“Web 2.0 and the Future of LMS.” 9/12/0. CST. USC. Oct 2008. Video-conference respondent.
“Engaging Students with Business Communication Technologies.” Center for Scholarly
Technology May 6, 2008
“Tools Tell More” Technology Enhanced Learning/Distance Learning seminar. April 5, 2007
“Assessment as a Learning Piece” Center for Scholarly Technology. USC
April 5, 2007.
“Integrated E-Learning” Grazadio School of Business. Pepperdine University. March 2007.
“Reflections Within and on Your Teaching” Center for Excellence in Teaching. Feb. 2007
“E-mail and Blogging as professional Communication” USC Faculty Showcase. June 26, 2007.
Technology Enhanced Learning. Faculty Colloquium. 2006.
“Learner-Centered Education Across the Disciplines” USC Faculty Colloquium. Feb. 2006
“Teaching with a Wiki” USC. March 30, 2006
“Blogging” Center for Scholarly Technology. USC. 2005.
“E-portfolios” Teaching, Learning and Technology” USC. Sept. 2004.
"Paulinian Representation: Wharton's ‘Angel At the Grave'." For "Representative 20th
Century American Literature" class. Indiana University South Bend.1994.
"No (Wo) man's Zone: German and American Women Writers, Artists, and Musicians." for
Purdue University North Central Women's Conference: "Women on the Move: Our
Diversity." March 1994. Also delivered at "War Literature" Class. Purdue North Central.
March 20, 1993 and "War Literature" class at the Hesburgh Peace Institute. April 1996.
"How to Build a Computer-based Multi-media Presentation." Collaborative
demonstration for faculty at Indiana University at South Bend. 1993.
Conference Papers
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“Building Connections among USC Marshall online stakeholders” APRU. Univ of New
Zealand, Auckland, New Zealand. Sept. 2013.
Clickers Increase Learning.” Association for Business Communication. Tahoe, NV, Oct 2008.
“Nudging Academic Boundaries: Business Writing Profits Students and Not-for-Profit
Agencies.” International Symposium for Service Learning, Indianapolis, In. May 14, 2007.
“Social Software Connects Service Learning Business Writing,” Association for Business
Communication Annual Conference. Washington, D.C. Oct. 11, 2007.
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“Wiki as Social Networking and Assessment.” Association for Business Communication.
Irvine, CA 2005
“E-journals and Course blogs” Social Software in the Academy Workshop. USC. 2005
“Teach business ethics—it’s the right thing to do.” Association of Business
o Communication. Alburqurque. Oct. 2003. Presenter.
“Teaching online writing courses.” Management Communication Association. Tucson. 2003.
Collaboration with Shirley Maxey.
“Mergers and Acquisitions, community collaborations.” Association of Business
Communication. Cincinnati. Oct. 2002. Panel chair and presenter.
“Writing As a Human Activity,” Service Learning Conference. UC Santa Barbara. 2001.
"Exploring Intersections: Title and Virtual Reality of an On-line Humanities Class."
INTERFACE: Humanities and Technology Conference. Atlanta, 1998.
"Artistic Negotiation: Americans Make Sense of the Unconventional." Popular
Association in the South. Augusta, 1998.
“Amphioxus, Hybrid, and Myopia: Edith Wharton’s Challenge to Evolutionary Theory"
Literature and Science Conference. Pittsburgh. 1997
Sensing the Insatiable: Spirited Spirits in The Inhabited Woman, Mama Day, and The
Woman Warrior." Midwest MLA. Chicago 1997.
"Edith Wharton Maneuvers in the No (Wo)man's Zone of War Writing" Gender Forum.
University of Notre Dame. February 1995.
"Destroying the Signposts: Edith Wharton's War Writing" Midwest/Modern Language
Association. Chicago 1994.
"The Missing Link, Women's Morals: Edith Wharton's (R)evolutionary Theory" American
Literature Association. San Diego. June 1994.
"No (Wo)Men's Zone: German and American Women Writers, Musicians,
and Artists" (computer-based, collaborative, transdisciplinary multi-media presentation).
National Women's Studies Conference.University of Iowa. June 1994. Also delivered at
Indiana College English Association. 1992.
"Breaking Silence: Yamomoto's "Seventeen Syllables' and ‘The Legend of Miss Sasagarawa'
"Midwest/Modern Language Association. 1993.
"Witness the Real (sh) estate: An Irigarian Reading of The Mabinogi" Midwest/Modern
Language Association. St. Louis. 1992.
"An Iconoclastic Shelter: Uncle Tom's Cabin as Sign for Place of Redemption"
Midwest/Modern Language Association. Chicago.1991.
"Stowe and Wharton: War-time Revisionists" Indiana College English Association. 1991.
"An Individual Case: Ellen Olenska Beats the Market Conditions" Edith Wharton
Conference. Paris. June 1991.
"Teaching E.S.L. Students Descriptive Writing" Teaching Academic Survival Skills. University
of Cincinnati. May 1991.
"Teaching Hemingway's In Our Time" Hemingway Conference. Boston. July l990.
"Witness the Phenomenon: Hemingway's Cubist Country In Our Time." Hemingway
Conference. Boise. 1989.
Panel Organizer and Chair
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"Images of Illness, Wounds, and Disabilities" Edith Wharton Session American Literature
Association. Baltimore May 1995.
"Representations of War: Gender, Religious, and Racial" Midwest/Modern Language
Association. American Literature Before 1870 section. 1993.
"Literature for Life! Exploding the Canon" Indiana College English Association.Indianapolis.
October 1992.
"Women Writers: (Re) Visioning the Context" Indiana College English Association.
University of Notre Dame. September 1991.
Teaching and Administrative
2014 Vice Dean for Online Learning and Centers of Research Excellence. Professor of Clinical
Management Communication, Marshall School of Business. University of
Southern California.
2013 Vice Dean for Online Learning, Chief Information Officer, Professor of Clinical Management
Communication
2012 Vice Dean for online and executive education. CIO. Marshall School of Business. University of
Southern California.
2008- 2011. Director, Center for Management Communication. Marshall School of Business. University
of Southern California.
2010. Professor of Clinical Management Communication
1999-2009. Associate Professor of Clinical Management Communication, Assistant professor
 Communication for Masters in Accounting and Tax
 Communication Management and Social Media
 Ethics seminars for Accounting students
 Public Communication in Ethics and Research
 Online/blended and residential Advanced Writing for Business
 Communication Strategy for Business.
 Strategic Communication for Business MBA Core
1997-1999.
Assistant Professor of English and Faculty Advisor for the New
College of Economic and Community Development. Tenure-track.
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Freshman composition & literature.
World literature seminar entitled “Unsettled Spheres: Issues of Survival and Disintegration.”
Humanities: “Exploring Intersections: Twentieth Century Fact and Fiction” (on-line).
Humanities: "Humanities Reframe World War I."
Communications classes
1996-97. Post-Doctorate Fellow. Georgia Institute of Technology.
 Rhetoric and Composition
 Public Speaking
 Business and Technical Writing
 Twentieth Century American literature seminar, "Voices of the Others: Feminine Ethnicity"
1995-96. Graduate Fellow. University of Notre Dame.
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20th Century American Literature seminar, "Voices of the Others: Feminine Ethnicity"
Core Class, "Ideas, Values, Images."
1991-94.Teaching Assistant, University of Notre Dame.
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Freshman composition
English as a Second Language
Pre-1900 American literature survey
20th-Century American Literature Seminars:
o "American Individualism"
o "Assimilation, Multiplicity, or ?"
o "Boundaries: Growing Alienation or Strengthened Community?"
o "Representations of Conflict: Gender, Racial, Religious, and Multinational"
o "Voices of the Others: Feminine Ethnicity"
1986-1991.
Lecturer. University of Notre Dame.
 Freshman Composition and Literature
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Early and Twentieth century American Literature survey
Ideas, Values, and Images (mandatory core class for all Arts and Letters majors)
English as a Second Language for graduate students.
1982-1987. Instructor, South Bend Community Schools. E. S. L. for Adults
1980-1981.
Supervisor and teacher for Catholic Services. E. S. L. for Southeast -Asian refugees
1972-1977. Instructor, American Institute of Banking. Chicago.
Public Speaking, Group Discussion Skills, English as a Second Language.
Academic Service
USC
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Informatics and Digital Knowledge Retreat Feb 2014
Online Advisory Group
2012-2014
Online Degree Institutional Readiness
2012-2014
Provost’s Task Force for Assessment
2009-2011
USC strategy sub-committee for community 2010-2011
Board of Directors University Club 2010-2012
Blackboard Committee Chair 2006-2007 member 2007-2008
Committee on Academic Programs and Teaching. Provost Committee. 2006-2010
Technology Enhanced Learning--Provost Committee 2006-2009
Task Force for Learner-centered Education. Provost committee 2005-2006
Community Based Learning Collaborative Executive Committee 2005-2009
Emerging Leader Faculty Mentor (Leigh Laures) 2004Blackboard Advisory Group 2002-2004
Distance Learning team 2003-2005
Distance Learning pedagogy committee 2003-2005
Non-native Speakers writing committee. 1999-2000.
Undergraduate Writing Competition-facilitator 2005-2007
Fund for Undergraduate Innovation. Grants reviewer. 2007
Marshall School of Business
 Marshall strategy sub-committee for innovative technology (TUG) 2010-2011
 MBA Curriculum Re-design Task Force 2009
 MBA Teaching Committee 2009-2011
 Chairs Council 2008-2011
 Presidential Scholars interviewee 2008-2010
 Faculty Evaluation Ad-hoc Group 2008
 Teaching Evaluation Committee 2007-2008
 Undergraduate Instruction Committee 2005-2006
 Ethics Committee 2004-2005
 Technology Committee. 2002-2003
 E-learning faculty committee 2003-2004
 Coach for Loyola Marymount ethics case competition, Eller School University of Arizona ethics
case competition, and regional and national ethics quiz bowl 2005-2007
Center for Management Communication
 Task force Ethics Module Chair--Advanced Writing 340
 Annual Performance Review Committee. Chair 2005. Member 2004
 Hiring Committee Chair, 2003-2004. Committee 2001.
 Tenure Promotion Assessment 2002, 2004, 2005
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CMA Conference Co-chair 2004. Member 2005
Business Communications Curriculum (302 and 502) Committees
1998-99.
Clayton College & State University
 Committee to design a Women’s Studies Curriculum Chair
 Communications Curriculum Design & Assessment Committee
 English Curriculum Design & Assessment Committee
 External Grants Committee
 Faculty Development Committee (elected representative)
 Fellow for the New College for Economic and Community Development
o (Information Technology Career Ladder) (Invited appointment)
 Internal Grants Committee
 Georgia Board of Regents Teaching & Learning Grants Committee
 Women's Awareness Week committee
1997-98.
Clayton College & State University
 Campus-wide Essay Contest Chair
 “Chronicles of Change” committee (weekly evaluations on the campus Integrated Technology
Project)
 Curriculum development--English composition and literature classes
 Curriculum design-- three electronic speech classes
 External Grants Committee
 Southern Crescent Festival (Prospective student presentations)
 Women’s Awareness Week.
1997-98
Georgia Institute of Technology
 Pilot Program: Computer-based Cultural Studies class (unable to serve because I accepted a
tenure position at Clayton)
 Faculty Writing Committee
 Residence Hall Faculty Mentor
University of Notre Dame
 1994-95 English Department. Faculty Search Committee.
 1995 Reader for Religion and Literature
 1993-96 Freshman Writing Program: Teaching Mentor--advised and evaluated teaching
assistants
 Academic Honesty Committee.
 Computer Advisory Committee
 Chairman. Snite Museum of Art Christmas Benefit. ($ 35,000)
Professional Affiliations
 National Communication Association
 College of Composition and Communication
 Association of Business Communication
 Association of Applied and Practical Ethics
 Edith Wharton Society--Board of Directors 1996-1998. Nominating Chair 1996
Business
 Consultant. Mobilcomm Corporation. South Bend, In. 1988-89
 CEO. Alert Paging, Inc. Mishawaka, In 1986-88
 Sales. Data General Corp. Chicago, Il 1977-78
 Marketing and sales (wrote training manuals, trained clients, and sold computers). Singer
Corporation. Chicago, Ill.1970-76
Community Leadership
 Palos Verdes High School. Senior Writing Project Mentor. 2007
 Palos Verdes Art Center. Board of Directors. 2001-03
 American Heart Association. President. South Bend, Indiana. 1987-88
 Junior League of South Bend, Indiana. President, 1986-87.
 Antiquarians Association. South Bend, In. Secretary, 1986-88.
 Friends of the Snite Museum of Art. Notre Dame. IN Chairman. 1986-89
 Miami University Alumni Association. Michiana. President.1984-85
 Host Family Association for International Students. Notre Dame. 1984-86. President.