TERM OF REFERENCES FOR MANAGEMENT AND OPERATION OF GOLF CART FACILITY A. BACK GROUND: Directorate of Regional, Environment Wing Capital Development Authority is intended to outsource the management and operation of electric Golf Carts facility available at Daman-eKoh vie point and Rawal Lake view point a tourist place on mutually agreed %age share per picket sale / per annum lump sum formula. Especially from the promising firms having requisite and related experience in provision such services. The main purpose of this outsourcing is to provide effective and efficient facility to local as well as foreign. B. ARRANGEMENTS: The company should provide following services at Daman-e-Koh view point and Rawal Lake view point under this TORs: 1. The potential company shall operate the cart facility from 0800 to 2000 in routine days while during weekends and special days the service shall be upto 2300. 2. The potential company shall be responsible to check every cart prior to use each day to confirm the proper operation of critical equipment including: Lighting-Headlights, taillights, brake lights, turn signals flashing strobe light, Brakes/Parking Brake, Reflector & Signage, Steering, Horn, Tire Inflation, Seats and other electrical parts to increase its efficiency. 3. The potential company should be responsible to maintain or replace the part and repair the cart as and when required from own Golf Cart workshop where qualified and experienced staff and latest maintenance tools and equipments should be available for such services. 4. The potential company should be responsible the service of Golf Carts as and when required. 5. In case the potential company have no such facilities under items B(3&4), in that case the company should have an agreement with the well reputed workshop which have a sufficient experience qualified staff in repair / maintenance / services of Golf Carts along with facilities. 6. The potential company should be responsible for frequent check up as preventative maintenance schedule, and in case of any problem should be responsible to take more extensive check in workshop and to provide routine preventive maintenance after every 6 months as per schedule by principle manufacturer. 7. The potential company shall be responsible to take frequent preventive maintenance check up in case electric golf cart is using / running under extreme conditions like: temperature dusty / dirty areas, frequent starting / stopping or hauling loads that are near the manufacturer’s maximum rating. 8. The potential company shall be responsible and place an “out of service / order” on electric golf cart in case of not operational and the key should be kept in the control of authorized individual to prevent the use of the cart until repairs can be completed. 9. The potential company shall be responsible to intimate the Deputy Director Forest well in time in case of any situation arise under items B (4 to 10).. C. DRIVER 1. The potential company will operate golf cart through own drivers. 2. The potential company will provide approved design uniform to Golf Cart Drivers. 3. The potential company must ask to wear approved designed uniform. D. STORAGE & BATTERY CHARGING 1. The potential company shall be responsible to park the electric golf cart in garage which is specifically constructed for these carts. 2. The potential company shall be responsible to lock out the parking space when not in use. 3. The potential company shall be responsible to check the battery fluid each day and refill the batteries in case if found any deficiency in acidic water. 4. The potential company should be responsible to charge the electric golf cart under proper principal manufacturer guidelines / procedures i.e. plugged directly into a ground fault interrupter receptacle. The use of extension cords in forbidden. 5. The potential company shall be responsible to lock out the recharging outlet when not in use. 6. The potential company shall be responsible to replace the battery / ies in case performance is not proper. 7. The potential company shall be responsible to replace / repair of recharging outlet in case of defective. 8. The potential company shall be responsible to intimate the Deputy Director Forest in case of any situation arise under item D(6&7). E. RESPONSIBILITIES OF THE COMPANY: 1. The potential company shall not demand any additional cost for supervision during necessary discharging the services as specified above obligations. 2. The company shall be responsible for ensuring that all its employees performing the services are physical fit, and have no communicable disease and are in good health in all respects to perform duties. 3. The Company shall act as independent contractor and accordingly shall be fully responsible for any accident or injury to its personnel or caused by its personnel and agrees that neither the CDA nor any of its personals shall be held liable for either of the above in any manner. 4. The company personals, shall not in any manner indulge in any unionism nor have any linked activity with CDA employees. 5. The company shall be responsible for recruitment, discipline and all other service matters of company employees. However, CDA will not be responsible of any employee / company acts. 6. The CDA may refuse to accept services from any of the company personals whose work has been found unsatisfactory or not in the accordance with the requirements of this agreement. 7. The process of recruiting, interviewing and hiring of personnel of company including any action with respect to alleged discrimination of other employment practices are the sole responsibility of company. F. RESTRICTION OF ASSIGNMENT / TAKE OVER: 1. The company shall not assign or sub-contract any of its duties to any other company, including but not limited to any benefit or interest herein or there under, any such assignment this agreement forthwith. 2. The Failure to Exercise powers and rights does not amount to a waiver of said power and rights. 3. In any case in which any of the powers and rights conferred upon the Regional Directorate CDA by agreement with the potential company shall have become exercisable but shall not have been exercised, this failure to do so shall not constitute waivers of these aforesaid powers and rights and such powers and rights nevertheless are exercisable in the future. G. DISPUTES: 1. In case of any question, disputes, controversies arising directly of consequent on this TOR between the potential company / ies and CDA, the decision of the Chairman CDA shall be final. H. PROPOSED EVALUATION CRITERIA FOR PRE-QUALIFICATION OF OPERATOR COMPANY 1. The potential Company must be registered with ICT authority. 2. The potential Company must have minimum four year work experience in service sector. 3. The potential Company must have Income Tax & NTN Certificate. 4. The potential company must provide income tax return for last 3 years.. 5. The potential company must provide audit report of last three years carried out by qualified Chartered Accountant including cash flow statement 6. The potential company must provide client list of Government and Semi Government organization. 7. The potential company must show its existence of Islamabad based company office and other facilities locally available which would be required during management and operation of golf cart service. 8. The Company should preferably be ISO 9001:2000 Certified. I. TECHNICAL AND FINANCIAL BIDS Capital Development Authority will evaluate technical and financial proposal under the annexed criteria: CAPITAL DEVELOPMENT AUTHORITY Environment Directorate (Regional) Technical Evaluation Criteria S# Particulars 1 Name of Firm 2 Address (Telephone, Fax & E-mali) 3 6 Year of Establishment (Attach any documentary evidence or furnish a statement on Oath) National Tax No. (attach documentary evidence) Pay Order / DD as Bid Security amounting to PKR 50,000 is enclosed in proposal 7 Banker’s Name & contact Details 8 Experience related to the similar assignments Assignments / Projects in Hand 4 5 9 10 11 12 13 14 15 16 17 18 Date: Note Description Attachments (Annexure Nos. Yes No. Annual Turnover supported by sales or income tax return for the year 2008,2009 & 2010 Enlistment Certificate (Copy of Certificate enlisted with Govt. / Semi Govt. organizations, if any) Clientage (given details of your current and previous projects along with client reference details) Attach as separate Annexure (If necessary) Affidavit (that the firm has not been blacklisted by private, Govt / Semi Govt and autonomous body) Managerial / technical capability (Manpower) a) Total No. of Staff b) Total No. of technical staff (Attach as separate Annexure, if necessary) Technical facility like workshop and staff Experience with CDA and other Govt Department Contact person Name & Designation Authorized Signature & Stamp Attach all the documents with proper Annexure or with easy reference CAPITAL DEVELOPMENT AUTHORITY Environment Directorate (Regional) Technical proposal will be evaluation as per following criteria; Grading Score Responsiveness to ToRs 5 Technical Approach / Methodology 12 Service Management plan 11 General Experience of the firm 5 Relevant Experience 13 Key professionals Manager 10 Supervisor 7 Golf cart Drivers 5 Site Mechanics 5 Workshop facility 12 Annual Turnover 15 Minimum score required to qualify for pre-qualification is 70/100