Subscriber contract
Customer Centre
800 73 73 73
www.t-mobile.cz/kontakt
Customer contract
Telephone number
Subscriber contract
Customer Centre – Business
800 73 73 33, business@t-mobile.cz
www.t-mobile.cz
Operator
T-Mobile Czech Republic a.s.
Tomíčkova 2144/1, 148 00 Prague 4
Company ID no. 649 49 681, VAT no. CZ64949681
Incorporated in the Commercial Register maintained by the
Municipal Court in Prague, Section B, Insert 3787
Sales outlet code
Sales rep., code, address
Agent, code
Seller’s outlet, code
Details about the corporate entity, individual – entrepreneur
Details about the individual, responsible party or party authorised to act on behalf
Potential customer
of the corporate entity.
Trading name
Street
City
Postcode
Company ID no.
VAT no.
Representative
Name, surname, title
Street
City
Postcode
Personal ID no./DOB1)
Nationality
Document – number – validity
Contractual
arrangements
Name, surname, title
Street
City
Postcode
Personal ID no./DOB1)
Nationality
Doc. 1 – number – validity
Doc. 2 – number – validity
The Operator and the Potential customer hereby conclude a Subscriber contract, on the basis of which, the Operator shall
provide the Potential customer with Basic and additional Electronic communication services and other services offered, this
being in the scope which the Contracting parties agree on, and the Potential customer undertakes to pay the agreed price for
these services.
2) The Operator and the Potential customer agree on a period of duration of the Subscriber contract for a definite period
lasting months. The agreed period of duration shall begin on the date of activation of the arranged Services.
2)
The Potential customer agrees to automatic prolongation of the Subscriber contract once the agreed
definite period has expired, this again being for a definite period in accordance with the business terms and
conditions of the selected tariff, if such prolongation of the Subscriber contract is regulated for by the business
terms and conditions of the selected tariff, or tariff which the Potential customer selects over the duration of the
Subscriber contract.
In the event of disagreement with automatic prolongation of the Subscriber contract for a definite period or if the
business terms and conditions of the selected tariff do not regulate for automatic prolongation for a definite period,
the Subscriber contract shall be prolonged for an indefinite period.
2) The Operator and the Potential customer have agreed a period of duration of the Subscriber contract for an
indefinite period.
The content of the Subscriber contract and an integral part of the Subscriber contract shall be constituted by the documents
specified on the second page of this form in the “Content of the Subscriber contract” section (hereinafter referred to only
as “Documents”). By signing the Subscriber contract, the Potential customer confirms that all these Documents are known to
him and that he agrees to them without reservation. With a view to the New Civil Code, the Operator would like to point out
to the Potential customer that certain Documents contain provisions which may be regarded as surprising. These provisions
are always highlighted in the Documents (in particular by being underlined). The Potential customer declares that he has
familiarised himself in detail with these provisions and that he agrees to them without reservation. The Potential customer
undertakes to familiarise himself with the conditions of all Services which he activates over the duration of the Subscriber
contract, whereas the conditions of activated Services shall become an integral part of this Subscriber contract at the
moment of activation of the Service in question.
The Potential customer and the Operator agree on the contractual penalties specified in art. 8.1 of the General Terms
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and Conditions for the event of breach of obligations resulting from the Subscriber contract, whereas in accordance with
this article, the Operator shall be entitled to charge the Potential customer a contractual penalty in the amount of CZK 150.00
if the Potential customer is in delay with payment of a Bill by one day and a contractual penalty in the amount of CZK
1,000.00 if the Potential customer is in delay with payment of a Bill by 21 days, and also those specified in art. 8.2 and 8.4
of the General Terms and Conditions. In the event of early termination of the Subscriber contract for other reasons than
delay in settlement of monetary debts, the Potential customer shall be obliged to make the payments as specified in art.
8.3 of the General Terms and Conditions (also including settlement of the whole amount of the purchase price of
Equipment still outstanding, if the Potential customer purchased the equipment in instalments).
The Potential customer concludes a purchase contract with the Operator for end user equipment IMEI …… type3)
(hereinafter referred to only as “Equipment”), this being subject to advantageous conditions which the Potential customer
gains due to conclusion of this Subscriber contract. The Potential customer and the Operator have agreed on settlement of
the purchase price of the Equipment in the form of regular monthly instalments in accordance with the Rules for sale in
instalments and in accordance with the following instalment schedule:
Total price of the Equipment
Down payment (first instalment paid on acceptance of
the Equipment
Amount remaining to be paid
Level of monthly instalment
Remaining number of monthly instalments
CZK
CZK
CZK
CZK
The due date for monthly instalments shall be governed by the due date of individual Bills.
Failure to pay the respective instalment on its due date, or commencement of insolvency proceedings with the Potential
customer in accordance with Act no. 182/2006 Coll., or termination of the Subscriber contract before expiry of its period of
duration, for which notice of termination was given by the Potential customer, shall lead to all still outstanding instalments
becoming due.
2)
The Potential customer agrees to publication of Data in telephone directories and information services of entrepreneurs
who provide these services.
2)
The Potential customer requests that it be specified by details in the telephone directory that he does not wish to be
contacted for the purpose of marketing.
2)
The Potential customer agrees to being sent commercial messages and provision of marketing information containing
offers of services and products of the Operator in accordance with the Conditions of processing of personal,
identification, operational and localisation data (hereinafter referred to only as “PZOÚ”).
2)
The Potential customer agrees to sending of commercial messages and to provision of marketing information containing
offers of services and products of other entities different from the Operator in accordance with the PZOÚ.
2)
The Potential customer is a “politically exposed person” within the meaning of Section 4, para. 5 Act no. 253/2008 Coll.
2)
The Potential customer agrees to the Operator acquiring information about his payment discipline necessary to assess
his application for conclusion of a Subscriber contract, this being from the negative database of the SOLUS association
(www.solus.cz), which the Operator is a member of, and also agrees that the Operator is entitled to hand over Data to
the SOLUS register of debtors in the event of repeated delay in payment or the existence of any monetary receivables
more than 90 days overdue.
2)
The Potential customer agrees to the Operator acquiring information about his payment discipline necessary to assess
his application for conclusion of a Subscriber contract, this being from the positive database of the SOLUS association
(www.solus.cz), which the Operator is a member of, and also agrees that the Operator is entitled to hand over Data to
the SOLUS positive register, this being in the scope and for the purpose specified in article 5. of the Conditions of
processing of personal, identification, operational and localisation data of subscribers.
Content of the Subscriber contract (priority of Documents shall be governed by art. 2.2 of the General Terms and
Conditions, not the order shown below)
-
-
conditions captured in this form, including conditions agreed in the Service settings part of the form,
valid version of the General Terms and Conditions of T-Mobile Czech Republic a.s. (hereinafter referred to also only as
the “General Terms and Conditions”),
valid Conditions of processing of personal, identification, operational and localisation data,
valid Price list of services,
other conditions:
- Conditions of the selected tariff and other selected Services,
Conditions of transfer of a number,
Business terms and conditions of the T-Mobile service m-payment,
Business terms and conditions of Payment services of T-Mobile
Rules for sale of equipment in instalments
All conditions are available at www.t-mobile.cz/novyzakaznik.
The Potential customer and the Operator have agreed that information on conclusion of and changes to the Subscriber
contract shall be sent by the Operator to the Potential customer to the T-Box located in the customer account of the Potential
customer on the My T-Mobile portal (hereinafter referred to only as the “T-Box”). Until the moment of activation on the My TMobile portal, the Potential customer shall find information about the Subscriber contract in the temporary T-Box on the
www.t-mobile.cz/t-box website, this being after entry of the number of the Customer contract (this is specified in the header
of this form), the number of the Potential customer’s personal ID document specified in this Subscriber contract and the
country of issue of this document. Confirmation sent to the T-Box shall not be regarded as a confirmative commercial letter.
The Operator shall also not take into consideration confirmation of conclusion of a Subscriber contract sent by the Potential
customer and such confirmation shall thus have no impact on the content of this Subscriber contract.
If the Subscriber contract was concluded outside of premises usual for doing business or using remote communication
means, the Potential customer shall be entitled to withdraw from it within 14 days of the date following delivery of information
on conclusion of the Subscriber contract to the T-Box. Notice of withdrawal must be sent to the address of the sales
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representative specified in this form. If the address of the sales representative is not specified, notice of withdrawal must be
sent to the address: PJ Expedis spol. s r.o.; Logistické centrum T-Mobile; areál Pragorent (hala č. VS32);
Františka Vítězslava Veselého; 193 00 Praha 9. The Potential customer hereby explicitly declares that he asks
the Operator to commence performance of his obligations before expiry of the stipulated deadline for withdrawal.
Signatures
Date
Potential customer
Operator/Sales representative
1) If the Potential customer does not have a personal ID number, enter the date of birth.
2) Applies if the column is marked with a cross.
3) Enter the precise name of the equipment which is the subject of sale in instalments.
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Service settings
Customer Centre
800 73 73 73
www.t-mobile.cz/kontakt
Telephone number
SIM card number
Activation
Customer Centrum – Business
800 73 73 33, business@t-mobile.cz,
www.t-mobile.cz
Tariffs, services
and other settings
Migration
Tarif
Roaming tariff
Private (additional) offer
Data roaming limit1)
Mobile internet
Shared internet
select tariff
Audiotex and premium SMS
DMS a SMS payment
M-payment
BlackBerry Internet Service
Company network
Extra minutes package2)
Extra SMS package2)
Off-peak calls
Student
User under the age of 18 let3)
Basic offer of services
Porting
select
select
Personal ID no. of the user
Bonus for the disabled
Name, surname of the recipient
Personal ID no. of the user
Not possible to use roaming and other services4)
Language for communication
Language for voice mail
English
Sponsor
Sponsored tel. nos.
5)
5)
5)
English
5)
T-Mobile Family
Telephone numbers
Internet Complete – tel. number of voice SIM
Correspondence
address6)
Contact details
and password of
responsible party
Billing and
payment for
services
Trading name
Name, surname, title
Street
City, postcode
Name, surname of resp. party
Administrator tel. no.
Contact telephone no.
E-mail
Password of new resp. party (numerical)7)
Password of current resp. party
Password for blocking (numerical)
Billing for services
Detailed call statement
Method of payment8)
Limit
Potential customer’s bank
Account no./bank code
Associate to existing Billing
electronic
none
bank transfer
CZK
Price of activation/migration
Service deposit
Deposit for int. roaming
Other deposits
Total
CZK 0
CZK 0
CZK 0
CZK
CZK
/
Special services
APN Internet Public (GPRS/EDGE/3G)
Static public IP (GPRS/EDGE/3G)
Internal data for
processing by
T-Mobile
Activation code
Type of SIM card
Activation of numbers in order
Type of number
.
.
.
Regular
Note
1) Monthly limit for data roaming, the default value is 1,450 CZK. The Limit can be
changed at MTM. Data roaming is blocked after cross the limit.
2) Packages are intended for With us tariffs and are for an indefinite period.
3) Only filled in for the BAV SE tariff with My 5 or Student addon.
credit.
6) Only fill in if different from the registered office, place of business or residence
address
4) In accordance with the conditions of the “Basic offer of services” which you will
find at http://t-mobile.cz.
5) Cross off if you want to sponsor the number only in the event of insufficient
7) Only fill in if a new responsible party is being determined.
8) Payment by collection from a payment card will be performed after T-Mobile
receives a confirmed authorisation form from the subscriber. If electronic
Billing is selected, it is not possible to have postal order set as the method of
payment.
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