IT Account Manager Job Summary: The Account Manager maintains and expands relationships with clients. Assigned to one to five named customers, the Account Manager is responsible for achieving sales quota and assigned account objectives. The Account Manager represents the entire range of company services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. Job Duties: Lead client engagements that align Talent Management objectives with corporate goals and provide positive operational outcomes Establishes productive, professional relationships with key personnel in assigned customer accounts. Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. Able to travel to client site several times a week. Within 100 mile radius of company headquarters. Job Qualifications and Skills: Work Experience: o Minimum five years of strategic sales experience in a business-to business sales environment. o Cross-disciplinary Talent Management domain expertise – experience in 3 or more of the following areas: Experience designing sound Talent Management strategies and business processes Recruiting Competencies Talent Assessments Succession Management Performance Management Development Planning o o o Compensation Learning Management Workforce Analytics Talent Management Governance Experience conducting business interviews and leading client workshops 6+ years general management consulting and software consulting experience Track record of managing client relationships and exceeding client expectations Education Experience: Advanced degree with concentration in Information Technology, Human Resources or Organizational Development is preferred Knowledge, Skills, and Abilities: Ability to understand and articulate the strategic value of integrated Talent Management processes with a strong business acumen Understanding of enterprise software and Talent Management technologies (e.g., Recruiting, Performance Management, Learning Management, Succession Management) Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries. Effective verbal communication including the ability to relate well with others and ability to adapt style as needed. Please submit your resume and salary requirements to email@example.com.