Never hire or promote in your own image. It is foolish to replicate your strength and idiotic to replicate your weakness. It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom. Dee W. Hock Sari Salibi +971 50 7959743 301 962 1689 tesandori@yahoo.com A strategic multi-cultural experienced marketing communication professional with over 20 years of proven record in communication, inspired leadership, business development, complex strategies - who approaches work with integrity, discipline and passion and thrives on creating tangible impact results. ACCOUNTS HANDLED British American Tobacco Dubai Pearl real estate project, Dubai, National Bank of Kuwait, Burgan Bank, AlJazeera Airways, Arial, Lenor, Nissan, Johnson & Johnson, Saudi American Bank, Clarins, British Airways, Mercedes, Elizabeth Arden, White Horse, J&B, Saudi Airlines, Canada dry, Pampers, VISA, Toyota, Coca-Cola, BMW, Nivea, L’Oreal, Pond’s, Comfort, Dove, Nestle (Milo, Cerelac), NEW TV, NBN, American Express, Damas, Abu Dhabi Duty Free, Yamaha, Intercontinental Hotel, Siemens, Marriott, Gulf Air, Kleenex, Foster Clark’s and other local accounts. St. Stephanos real estate project in Alexandria, Uniliver, Milkana, Biggy Yoghurt, Mercedes Bens and many other local and regional accounts. CAREER SUMMARY Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com Communication Consultant Dubai Customs (May 2009 - Date) Involved in strategic marketing communication direction and Implementation: external media and stakeholders’ relations. Enshaa, Owner of Palazzio Versace Hotels and condominiums. (August 2008- date) Involved in strategic marketing communication direction and Implementation: external media and stakeholders’ relations. Senior Vice President Marketing communication/ Investors Relations Dubai Pearl Development Worked with first owners (Jamal Abu Issa) (August 2007 - August 2008) Joined again with new owner (Abdul Majid Al Fahim) Involved in strategic marketing direction and Implementation external media and investors relations, PRIMARY ACHIEVEMENTS Participated in directing and coordinating company sales and marketing functions. (Sold floors worth 237 million dollars single handedly in a period of 2 months.) Researched and developed strategies and plans which identified marketing opportunities, direct marketing, and new project development. Participated in planning and coordinating public affairs, and communications efforts, that included public relations and community outreach. Directly managed major and critical developing client accounts, and coordinated the management of old customers who had bought from the old owners…etc. Participated in establishing and implementing short- and long-range goals, objectives, policies, and operating procedures. Participated in supervising the planning and development of company marketing and communications materials. Promoted positive relations with stakeholders, media and suppliers Vice President, Cheil Communications (Sept. 2005- 2007) - Involved in running the network in the Middle East and Africa in cooperation with a representative manager from Korea. Our major client being Samsung. Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com Major responsibilities include: – Lead the team(s) and director-level clients in all aspects of the clientagency relationship; travel extensively with clients. – Strategic planning and consultation with client(s)’ brand champions – – – – – • • • • • • • • • • • • Present/sell high-quality deliverables Compliance with client contract and budget Financial management and reporting Agency personnel management and development Cheil’s cross-selling, new business development, and revenue growth—for both new and existing clients. Lead client in identifying and understanding brand barriers and strategic vision in collaboration with account leadership (SVP, insight planner and creative lead); challenges strategies and directions not aligned with the brand. Develop client(s) scope of service or project agreements with account leadership. Develop staffing plan and ensures appropriate support of the overall scope with account team leadership, creative services, operations, and finance. Establish and lead cross-functional team in support of client needs; monitor and manage team activity to ensure timely delivery of products and services to accounts. Oversee and manage all financial aspects of client relationship including compliance to contract/agreements, write-offs, receivables, etc.; ensures that existing new business and cross-selling revenue goals are achieved. Partner with creative team lead and planner to execute the creative cube and all strategic initiatives. Oversee relationships with other marketing partners of clients, as required. Facilitate communication between team members and clients necessary to maintain strong relationships and effective account management. Resolve conflict and celebrate success; set clear team priorities; explain brand objectives and strategies; define success in terms of the whole team. Keep sr. management apprised of critical client concerns and opportunities; provide brand review meeting content. Provide management direction and developmental support to direct reports in preparation for future positions; provide challenging and stretching assignments; push tasks down to empower others; share ownership and visibility. Facilitate agency performance evaluation, development plans, and MBO plans; hold frequent development discussions and address areas requiring improvement. Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com • • • • • • - Facilitate training support for new client managers who are acclimating to advertising and branding principles, and implementation processes. Attend all client’s meetings, market research, conventions, and communicate key learning to team and client. Actively participate in client presentations, selling and defending the agency’s point of view. Have comprehensive knowledge of client’s solutions and application to all aspects of product marketing, research, and sales; help ensure that Client’s -selling opportunities are facilitated and revenue goals are achieved. Help lead new business activities and pitches as requested. Stay current with industry news and competitive environment to continually expand knowledge. MD/CD, Memac Ogilvy, Kuwait (March 2005- July 2005) Involved in strategic direction & operation planning, staff issues, external client relations, reporting & structuring account management, creative, finance, HR management and new business. - Marketing and Communication Consultant, Middle East. Worked on several real estate projects in the region like the Dureibi community development project south of Jeddah plus numerous other projects like agency start ups and the likes. It was involved in strategic direction & operation planning, account management and creative matters. - Dubai Pearl Development project (2003- 2005) Vice president marketing and communication, Dubai. Involved in strategic marketing direction and Implementation external media and investors relations, creative and PR. Development of a long-term brand building strategy in a form of a road map. This strategy included detailed steps to launch, build and sustain the brand image and values of DUBAI PEARL. Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com These steps included, identifying strength and potentials, setting long term objectives, defining the target audience, proper understanding of market place and setting the right positioning of DUBAI PEARL. (Brand values). Developed and launched an integrated brand campaign for DUBAI PEARL was the corner stone in the ongoing process. Revamped and launched a new website reflecting company’s new image and values. Develop an integrated marketing plan for each property development.. Such plan incorporates clear execution strategy, weekly achieved targets assigned roles and responsibilities for each team member. Direct and coordinate the local and int’l marketing functions, conduct Road- shows and organize exhibitions in UAE and abroad. Manage all PR and publicity requirements of DUBAI PEARL. Identified and hired the right people for the sales & marketing team. Managed existing clients, sourced for new accounts and liaised with foreign investors with regards to potential investment. Coordinated mandates, handled the documentation and evaluated property performance against financial and operational objectives. Managed the marketing department, supervised the advertising/PR agency and attended real estate exhibitions / road-shows in the UAE & the region. Prepared business plans, sales and income assumptions and maintained detailed knowledge of the real estate assets and market conditions. Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com Anticipated client's & management's needs to provide cost effective and responsive real estate solutions. Competency Areas: • Highly intelligent • Motivated and enthusiastic about new product/industry • Proven contacts and relationships in real estate, finance, and deal making • Business origination experience • Outstanding interpersonal and leadership skills • Forward planning of multiple tasks and objectives • Control (able to develop and track processes) • Able to deal with change and tight deadline environment • Judgment – able to make well thought out and researched decisions • Independence, Initiative, Integrity, informative and intuitive • Able to travel locally and globally • Proven problem solving focus and abilities • Logical thinker having rational and practical decision making skills • Organizing and planning skills with multi-tasking • Rapport building • Time management: prioritizing complex workload and being efficient • High work standards – inspires same in others • Strong written and verbal communication skills • Highly persuasive and persistent • Resourceful - Ogilvy & Mather (March 2000 – August 2002) Deputy MD – Middle East. Involved in strategic direction & operation planning, staff issues, external client relations, reporting & structuring account management, creative, finance, HR management and new business - FCB (1995 - 2000) General Manager / Group Creative Director - Middle East Involved in strategic direction & operation planning, staff issues, external client relations, reporting & structuring Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com account management, creative, finance, HR management and new business. - Saatchi & Saatchi (1990 – 1995) Business Development / CD - Middle East Involved in strategic direction & operation planning, staff issues, external client relations, reporting & structuring account management, creative, finance, HR management and new business - DeKalb Genetics Corporation (1988 - 1990) Marketing & Advertising Manager Middle East and parts of Europe. Involved in marketing genetically enhanced products to the Middle East. EDUCATION/PERSONAL MA School of Journalism, University of Missouri – Columbia 1987 MS American University of Beirut 1982 BS American University of Beirut 1980 US CITIZEN / Italian, Arabic, English & some French. Key Competencies: Strong presentation and persuasion skills: Can develop a clear point of view and tell a meaningful “story”; am effective in a variety of settings and group sizes with clients, peers, subordinates, and bosses; confidently express both data/facts, plus more controversial topics; command attention and can manage group dynamics. Brand champion: Demonstrate good creative judgment and understand the elements of breakthrough advertising; provide constructive comments. Industry application: Can quickly learn new industry, company, product, and/or technical developments of the client’s—as well as the agency business—to function at a high level of accomplishment. Strong experience in Major Int’l agencies leveraging the strengths of many years in the media, advertising and Marketing communications, OD and consultancy business. Companies focused in the Middle East with operations in Europe, North America and other targeted international markets. Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com I have been involved intensively in identifying customer needs, assisting in developing marketing strategies and ensuring implementation, in order to provide effective and consistent communication, concepts and products. I contributed to the overall marketing strategy and product concept definition from the marketing perspective, assisting in formulating marketing plans and budgets and ensuring realization. I have developed ideas and campaigns, selected and negotiated with media and production agencies and controlled placement of advertising, to effectively communicate image and stimulate sales. In addition to the above I often was involved in data collection and analysis of customer needs/reactions, competitor analysis, and development of segmented marketing and sales strategies. More over, I was extensively involved in developing, planning and implementing promotional activities such as customer incentives, in co-ordination with the clients’ marketing department, in order to maximize awareness and consequently sales. I also participated in controlling and monitoring media placement and public relations, to ensure that all communications reflected the client’s image. In a nutshell, I have extensive experience in advertising, PR, promotion management and marketing communication with in-depth knowledge of local markets covering North Africa, the Levant and the Gulf. EXTENSIVE EXPERIENCE IN: · · · · · · · Marketing and Communications Advertising, Media and Promotion Research and Data Analysis Marketing and Sales tools and Collateral E-Commerce, Websites, and Multimedia Executive and Corporate Projects Projects Management CORPORATE COMMUNICATIONS - - - A communications professional with a broad experience base in all aspects of Corporate Communications. A corporate officer who can create strategic communication plans: design, manage and execute the internal and external communications, and industry relations strategy for the company. Experience in corporate messaging, branding and identity, company corporate and solution collateral, the company web site and media relations. Ability to lead or support marketing teams (marketing, media, advertising, event management, creative arts and journalism). Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com - Full understanding of roles of diverse marcom tactics and Integrated Marketing Communications (advertising, promotions, direct marketing, public relations, interactive). Coordinate market research projects. Custodian of the company’s brands image and the elements that support it (brand promise, graphic standards and product branding). Experience with contract management, both client and vendor/partner Development of presentations for key executives Project management skills , organizational skills, especially project tracking and management Successfully authored speeches and articles for CEO or other senior corporate leaders; highly networked in public relations and media relationships, Corporate identity systems and logos, Corporate Signage ,Gift items and mementos, Corporate Websites, video and CD's, (Corporate Newsletter), Display and exhibition material, Corporate stationary and business forms (letterheads, envelopes, business cards with complement cards and folders), Greeting cards MARKETING COMMUNICATIONS - Extensive record of relevant Media, Marketing, and Advertising, industry experience in senior marketing and development roles with reputable agencies. A strategic, service-oriented marketing communications professional with experience and ability to develop well-integrated marketing plans and drive the successful execution of marketing communications programs. - Extensive and innovative knowledge of sophisticated integrated marketing techniques for Media. - Successful experience in the Development and Management of Media branding and communications programs, marketing successful media and media representation services: collateral generation, complementary set of deliverables, interfacing with trade press, PR agencies and analysts. - Ability to develop content necessary to successfully execute PR, advertising, collateral, WWW marketing, direct marketing, and customer database programs. Ability to craft key messages and slogans for product positioning Experience in promoting products ( Media ) by building brand awareness and credibility, identifying qualified sales opportunities, educating prospects, and delivering high quality sales tools. The focus being to have a direct, positive, and creative impact on current and future sales - Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com - opportunities, as well as generating significant interest in a company’s product and service offerings. Experience generating and implementing marketing requirement analyses. Manage annual global and regional marketing and promotion budgets. DEVELOPMENT OF MARKETING AND SALES COLLATERALS Development of creative concepts, design, copy write and direct the development of marketing communications and sales materials and B2B marketing disciplines, product and marketing material, and special promotions; advertising and copy writing for ads, and other project management related tasks, also brochures, invitations, folders, packaging, direct mail, Web content and multimedia projects. Create large-scale signage for trade shows and provide visual direction for booths as needed. ECOMMERCE, WEBSITES, AND MULTIMEDIA - - In-depth understanding of the online industry marketing and promotions. Ability to create and develop Internet initiatives, including strategy, rationale and business modeling. Ability to take responsibility for establishing and managing the company' e-commerce business development by evaluating and managing new initiatives & e-commerce business opportunities on a regional and global basis. Ability to develop and execute marketing plans for eBusiness initiative. Can identify and execute on line promotional opportunities, new content and other interactive outlets. DIRECT MARKETING - - Ability to develop strategic messaging and execute direct response marketing campaigns Ability to handle the developing, managing, and executing of multi-channel direct response programs. using direct mail, email and sales tools for the purpose of generating sales leads, Web advertising and in-store displays; from creative brief through post campaign analysis. Ability to distill key brand value propositions and transform them into lively, engaging direct marketing materials. Ability to manage relationships with outside creative vendors, including agencies, response management and fulfillment houses to ensure that programs executed on time, on budget, and adhere to standards. Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com PRODUCT DEVELOPMENT - - - Increase the valuation of the company media through identification opportunities for product development, publications/product enhancements, improved distribution and, alternative packaging approaches. Identify strategic components for publications/product, emerging customer needs and recommend actions to develop new publications/products and manage enhancements. Review competitive information and apply to product strategy development. Track record of success in analyzing markets and developing innovative and effective product roadmaps. - RESEARCH AND DATA ANALYSIS - Media Research: Experience in coordinating media research audits and surveys from beginning to end, analyzing survey data, for qualitative and quantitative research projects. A thorough knowledge of Media survey research methods. - Market Research: Ability to develop and execute primary market research solutions to guide strategic sales and marketing decisions for media and publishing organizations. Experience managing multiple market research projects simultaneously, writing and presenting quantitative results to a wide range of individuals, including senior management, developing presentations. Possess strong analytical, client-relations/consulting skills and has the ability to work independently within a fast-paced, dynamic environment. Ability to create and maintain a database and perform ad hoc analyses such as developing scales, running profiles, creating segmentations and validating, updating or recreating previous analyses. - - PROJECTS AND EVENTS MARKETING AND MANAGEMENT - - Proven event marketing and coordination expertise including coordinating all logistics for: Tradeshow events, Customer events, Influence events, Internal launch event, External launch event, Annual employee appreciation event, and training seminars and other conferences. Successful record in developing, supervising and executing PR projects. Experienced in both public relations idea development and project execution. Ability to integrate PR concepts into the existing client base, in the pursuit of new business. Strong aptitude for writing and editing, strong media relations skills, Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com - and an appetite for excellence in execution. Experience in developing and maintaining relationships with key horizontal and vertical media and craft story angles. Experience in preparing media kits, writing and distributing press releases, tracking media coverage and setting up interviews. Total handling and management of a variety of corporate PR events: From development of themes to invitation cards and processing of replies to venue reservation, includingticketing, hotel accommodation, and airport pick ups. Also: - Production of promotional material for the event: - Handling of seminars, - Production of material for stands and exhibition booths such as posters, signage, in addition to brochures, etc… - Press coverage, various audio-visual equipment as needed References given upon request. Sarino Tesandori (Sari Salibi) Contact Numbers: ++ 1 301 9621689 (Mobile) ++971 50 7959743 E-Mail: tesandori@yahoo.com