Recruitment & Selection Policy Recruitment & Selection Policy Recruitment & Selection Policy Contents Section Page 1.0 Purpose 2 2.0 Operating Principles 2.1 Employees 2.2 Managers 2.3 Human Resources 2.4 Confirmation of Appointments 2 2 2 2 2 3.0 Recruitment & Selection Procedure 3.1 Vacancy Analysis 3.2 Job Analysis 3.3 Role Profile 3.4 Person Specification 3.5 Internal Recruitment 3 3 3 3 3 3 4.0 Authorisation to Recruit 4.1 Recruitment Requisition Form 4.2 The College Staffing Budget Review Group 4 4 4 5.0 Advertising 5.1 Principles of Advertising 4 4 6.0 Application Process 6.1 Application Forms 6.2 Information Pack 4 4 4 7.0 Shortlisting 7.1 Confidentiality 7.2 Method 5 5 5 8.0 Selection 8.1 Interview Preparation 8.2 Interview 5 5 5 9.0 Offers of Employment 5 10.0 References & Qualifications 10.1 Taking up References 10.2 Qualifications 5 5 6 11.0 Record Keeping 6 12.0 Feedback 7 13.0 Equality & Diversity 7 Appendix 1 Recruitment & Selection Flowchart 8 1 Recruitment & Selection Policy 1.0 January 2009 Draft Purpose This policy is designed to assist at each stage of the recruitment process to: improve management eliminate unlawful discrimination in line with legislation and The Manchester College’s policy improve the quality of The Manchester College's work All those involved in the recruitment and selection process are working on behalf of The Manchester College and must follow the procedures laid down in this policy. The procedure aims to: encourage you to think about the recruitment needs of The Manchester College consider what abilities somebody will need in order to do a particular job help assess whether or not candidates have the competence required to fulfil the role successfully In line with The Manchester College’s Human Resource Strategies, consideration will be given to filling vacancies internally. This may include the use of succession planning strategies and provision of development opportunities, consequently there may be instances when the whole range of the formal Recruitment and Selection Policy is not appropriate. These may entail ring-fencing vacancies to certain groups of the workforce. Any breach of this procedure by an employee will be considered an act of misconduct and may lead to disciplinary action. There may be instances where timescales may lead to exceptions, however, the broad framework must be upheld and the HR Department must be aware of situations where full adherence may not be possible. 2.0 Operating Principles 2.1 Employees Employees are required, as a condition of service, to comply with The Manchester College policy on Equal Opportunities in employment. This Code applies to everyone involved in the Recruitment & Selection process. 2.2 Line Managers Line Managers are responsible for ensuring that the Recruitment & Selection policy is followed in their department. This means taking the necessary steps to ensure that: existing Managers and Supervisors have their own copy of the policy all newly appointed Managers and Supervisors are issued with a copy of the policy every employee has easy access to a copy of the policy those likely to be involved in the recruitment & selection process are briefed on, and understand the policy. Training will be given as necessary. systems are set up to monitor adherence to the policy complaints of breaches of the policy are fully investigated and necessary action is taken individual Managers and the HR Department are clear about their specific roles and responsibilities in ensuring the above 2.3 Human Resources Human Resources are responsible for: full participation where appropriate keeping records and monitoring to ensure the policy is being followed informing the relevant Manager where non-adherence is identified administering the process Supporting, briefing and advising staff 2 Recruitment & Selection Policy 3.0 January 2009 Draft Recruitment & Selection Procedure 3.1 Vacancy Analysis Following an initial workload analysis by Managers, it may be identified that a vacancy exists. This may be due to resignation, retirement, re-organisation or additional work coming into the department. It is important to carefully evaluate the need for the role. 3.2 Job Analysis Before recruiting for a new or existing position, it is important to spend some time gathering information about the nature of the job. The aim of a Job Analysis is to establish exactly what the responsibilities of the job are. Consideration should be given to the purpose and content of the role as well as where it fits in to the Organisational structure. 3.3 Role Profile Every role must have a Role Profile which accurately reflects all elements of the role. If a Role Profile already exists, it should be reviewed to ensure that it is accurate and up to date. 3.4 Person Specification Any criterion contained in the person specification must be strictly relevant to the job. The person specification must avoid criteria which are "preferred" or "desirable". All the items must be essential requirements i.e. if a person was appointed to this job and did not have one of these requirements, they would not be able to do the job. All sections of the community are eligible to apply, restrictive requirements are contrary to The Manchester College Equal Opportunities Policy, and may also be indirectly discriminatory and therefore unlawful. All statements on a person specification should be measurable. It should be possible to determine whether a candidate does or does not meet that requirement. If qualifications are required, state the level required. appointment stages. Qualifications will be checked at interview and All Person Specifications should include the following statement ........ "If you require any aids or adaptations to either our workplace or policies and practices, that may assist or enable you to successfully carry out this role, please discuss these with us and we will make all reasonable effort to accommodate your needs”. 3.5 Internal Recruitment The Manchester College has human resources strategies in place which aim to: Enhance career opportunities. Provide development opportunities. Minimise the effects of potential overstaffing/redundancy situations. Make efficient use of the finite staffing budget resource. There may be exceptional situations where Senior Management identify a potential candidate, or a limited group of candidates, for positions prior to advertisement and offer them an interview on a ring fenced basis. The rationale surrounding these decisions will be based upon consideration of succession planning, provision of development opportunities, re-deployment/redundancy issues, long term sickness cover or the effective use of existing staff. The majority of internal recruitment will occur under the same procedures as external appointments i.e. subject to satisfactory reference, qualification and probationary procedures. 3 Recruitment & Selection Policy 4.0 Authorisation to Recruit 4.1 Recruitment Requisition Form The Recruitment Requisition Form should be completed and forwarded together with the Role Profile and person specification to the HR Department who will discuss the timescales of the authorisation process with you. The make-up of the panel will also need to be indicated, this is usually the Manager of the area, together with an appropriate colleague, a member of the HR team can advise on the panel membership. The HR Manager may request the Chair of the panel to allow an observer to be present for staff development purposes. 4.2 Recruitment Authorisation Staffing requests need to be viewed against business need. The decision to recruit depends on: Financial viability. Global workloads - recruitment may not be appropriate if sections in other departments are not fully caseloaded. Strategic planning. Segment Managers will review and approve any recruitment and selection requests. Notification of the outcome of requests will be given formally after the meeting. 5.0 Advertising 5.1 Principles of Advertising The HR Department is responsible for the advertising of jobs and for controlling the recruitment advertising budget. HR will review the most appropriate and cost effective method of advertising. Vacancies for all jobs will be advertised internally. If appropriate, they will be advertised externally at the same time. Consideration will be given to the job and the internal situation (i.e. redeployment opportunities) before deciding on external advertising. Internal advertisements will be circulated via "the College Intranet, and on site notice boards. "Word of mouth" recruitment is not permitted for any job within the Manchester College. Proposed advertisements are to be prepared by the HR Department and approved by Managers. 6.0 Application Process Applications Candidates can apply for vacancies online via the College External Internet site or through completion of a paper application form. Application Forms The Manchester College uses a standard application form for all types of posts. An application form must always be completed for an advertised post. The Manchester College does not accept Curriculum Vitaes instead of application forms, although a CV can be submitted as a supplement to an application form. 6.2 Information Pack All candidates enquiring about a job must be receive the following information: Role Profile Person Specification Application Form Equal Opportunities Monitoring Form Any other additional information which the Panel feel is relevant to the job The information contained on returned forms will be treated confidentially. 4 Recruitment & Selection Policy 7.0 Shortlisting 7.1 Confidentiality Application forms and the proceedings of interviews are strictly confidential. Panel members should treat all information on applicants, and their deliberations as strictly confidential. 7.2 Method The short-list of suitable applicants should be compiled from those applicants who meet the agreed minimum requirements. An accurate person specification with clear agreement on which parts can be assessed from the application form and well targeted advertising should narrow down the number of potential candidates who meet the minimum requirements. In cases where none of the applicants meet the minimum requirements, the job will be re-advertised. At this stage the panel should review the content and method of advertising, the nature of the job and the Role Profile, making any necessary improvements/amendments. 8.0 Selection 8.2 Interview Preparation Candidates should be informed by letter/ email that they have been invited to interview. Adequate notice should be given to allow the candidate to prepare. The letter/ email should include the following information: Date and time of interview Names of the selection Panel Members Venue information including access details and directions Request to applicants to bring the ‘right to work’ in the UK documents. 8.2 Interview The structure of the interview should be consistently applied with each Panel Member making and recording their personal assessment after each interview. HR Department can assist the interview panel members to plan the interview format. 9.0 Offers of Employment Before any offer of employment is made the line manager must have had site of and checked the candidates ‘right to work in the UK’ documents. Guidance can be obtained from the HR Department on what documents can be used for this process. Verbal offers may be legally binding, it is therefore essential that offers are made "subject to contract". The HR Department will confirm any offer of employment (subject to contract) in writing on receipt of all the necessary documentation (e.g. application form, verified copy of right to work documentation & qualifications, interview planner, etc) "Subject to contract offers" will be conditional upon authenticating qualifications, satisfactory references and a medical and where applicable CRB checks and security clearance being obtained. 10.0 References & Qualifications 10.1 Taking up References All applicants will be asked to provide the names and addresses of two referees; one should be the present or most recent employer. Where the current or most recent employer is not given as a referee, the Panel should question the reasons why at interview. References are usually obtained after final interviews and only for the applicant the Panel wish to appoint. The reference should be obtained by a written request which is directed to the post applied for. Referees should not be contacted without the candidate’s consent. Only nominated referees may be asked for a reference. Other information, oral or written, must not be obtained or considered. 5 Recruitment & Selection Policy January 2009 Draft On occasions when an applicant is only able to produce an open reference (usually addressed "to whom it may concern") these may be accepted in some circumstances. The Manchester College operates an open reference system, therefore references must be disclosed to the applicant on request. If the HR Department is not satisfied with a reference for any reason, it will be brought to the attention of the other members of the Panel. The Panel is not to change the selection to another candidate on the basis of the reference alone but, in appropriate cases, may use the reference to either confirm the appointment or refer the matter back to the Panel. If a reference is unsatisfactory, the following action must be taken: If there are ambiguities in the reference, the referee should be contacted by the HR Department to clarify the matter. The details of any conversation with a referee are to be recorded and made available to the applicant on request. A further interview should be arranged with the applicant - with no fewer than two members of the Panel present. The area of concern should be discussed with the applicant. On completion of this interview, the Panel must decide either: to confirm the appointment; ask the applicant to provide another reference withdraw the offer of employment if the Panel considers that the unsatisfactory reference is factually correct and at variance with the information provided by the candidate. 10.2 Qualifications Qualifications should normally be checked at interview. Where this is not possible, offers of employment should be made subject to authentication of certificates. 10.2 CRB and Security Clearance Some posts require the holder to have a CRB check, for safeguarding purposes, and / or security clearance to work at the specific establishment or environment. This should be explained to the applicant at the interview, and the line manager should liaise with the HR Department to ensure these processes are followed with the successful applicant. 11.0 Record-Keeping Accurate record-keeping and storage are an essential part of the recruitment & selection procedure in order to: assist the HR Department in monitoring and improving adherence to The Manchester College policy provide accurate feedback to applicants encourage all concerned to remain objective ensure accurate and objective investigation can take place effectively if complaints of discrimination are made, with full feedback given to the complainant as soon as possible ensure The Manchester College can respond accurately in cases where complainants invoke their statutory rights under the Race Relations Act, the Sex Discrimination Act, and Disability Discrimination Act Four documents are key, if these objectives are to be achieved: the application form the short-listing record form the interview assessment forms, including notes taken at interview the monitoring form Documents should be stored confidentially in line with the following timeframes: Application forms of non-short listed candidates Application forms of short-listed candidates Short-listing record forms (of all panel members) 6 months 9 months 9 months 6 Recruitment & Selection Policy Interview assessment forms (of all panel members) Monitoring forms January 2009 Draft 9 months 1 year These records can be held electronically or in paper format. All documents, which are to be destroyed, must be done so in a way that ensures that confidentiality is maintained. 12.0 Feedback Feedback should always be given to external candidates when requested. Positive feedback should be provided to internal candidates in order to assist their development within The Manchester College. All enquiries should be directed to a "lead" person relative to the particular interview. Careful though should be given to any feedback provided and it should be constructive and factual. Chance remarks given off the cuff by any member of the interviewing panel is not permitted. 13.0 Equality & Diversity All employees have a duty to treat colleagues and customers of The Manchester College with equal respect. The Manchester College’s Equality and Diversity values are integrated into every aspect of the College’s recruitment and selection policy. The College’s approach to Equality and Diversity ensures that all applicants are treated fairly and transparently at every stage of the process. In valuing diversity we must treat all individuals fairly, and ensure opportunities are open to all. Avoiding discriminatory practice is not only our legal responsibility but is in the interest of The Manchester College as an organisation to create a diverse and productive environment in which everybody feels valued, their talents are fully utilised and organisational goals are met. No applicant will be treated less favorably than another because of their gender, marital status, sexual orientation, racial group, religious belief, disability or age. Discrimination during any stage of the recruitment & selection process will not be accepted. Often discrimination happens not because anyone deliberately intended to discriminate but because "things have always been done this way" and "this way" could be indirectly discriminatory. 7 Recruitment & Selection Policy Appendix 1 Stages of Recruitment Flowchart Before Advertising Identify Recruitment Need Audit existing/potential skills of current workforce Conduct Job Analysis Submit RA1 Review Job Description Agree Person Specification Agree Assessment Methods Advertising Agree information to be sent to applicants Agree proposed advert & media Advertise Plan Interviews Interview, confirm approval to Offer Confirm Appointment Feedback to unsuccessful candidates Assessing Applicants Shortlist Make Offer & inform unsuccessful applicants Follow Up Take up references / check qualifications Store papers for record keeping Induction 8